26506 Courses delivered Online

2 QLS Endorsed Course | FREE 2 CPD Courses | CPD Certified | Free PDF & Hardcopy Certificates | Lifetime Access

Learn the processes, practices and principles of project management described in the PRINCE2® approach and prepare for the Foundation and Practitioner examinations on this accredited programme. Duration: 5 days (32.5 hours) Our PRINCE2® Foundation and Practitioner Qualification course is designed to teach the processes, practices and principles of project management described in the PRINCE2® approach and to prepare delegates for the Foundation and Practitioner examinations, held as part of the course. This course is designed for existing and potential Project and Team Managers who would like to gain a comprehensive understanding of the PRINCE2® method of managing projects and will provide those responsible for planning and managing projects with a structure that will help, without imposing inflexible processes or stifling creative thinking. The PRINCE2® Foundation and Practitioner Course is based on the “Managing Successful Projects with PRINCE2® 7th Edition”, which describes the structured project management method. These are intensive modules and require delegates to undertake some evening work in their own time. Objectives  By the end of the course you will be able to be: Describe the background, principles, structure and terminology used in the PRINCE2® 7th Edition project management method Prepare for and take both the PRINCE2® Foundation and Practitioner Exams Please note that examinations are the responsibility of the examination board, PEOPLECERT and must be organised separately by each person attending. Content Introduction Introduction to projects and project management Structure Of PRINCE2® 7th Edition The seven Principles –the basis of what defines a PRINCE2 project People – leading successful change, teams and communication The seven Practices – to be addressed throughout the project The seven Processes - the activities to direct, manage and deliver a project successfully Practices Business case – establishing mechanisms to decide whether project is desirable, viable and achievable Organizing – establishing accountabilities and responsibilities Quality – defining mechanisms to ensure that products are fit for purpose Plans – the product based approach to planning Risk – identifying, assessing and controlling uncertainty Issues – identifying, assessing and controlling changes to the baseline and other issues Progress – monitoring actual achievements against estimate and controlling deviations Processes Starting up a Project - is there a viable and worthwhile project Directing a Project – enabling key decision making by the Project Board Initiating a Project – establishing solid foundations Controlling a Stage –assigning and monitoring work and keeping within stage tolerance Managing Product Delivery – controlling the link between the Project Manager and Team Manager(s) Managing a Stage Boundary – current stage review and next stage planning Closing a Project – confirmation of acceptance and project review Tailoring PRINCE2® - to the project environment Foundation Examination and results Practitioner Workshop and Examination PRINCE2® Practitioner Examination Objectives and Guidance PRINCE2® Review PRINCE2® Practitioner Examination Workshops PRINCE2® Practitioner Examination PRINCE2® Foundation and Practitioner Examinations The PRINCE2® Foundation Exam is of 1 hour duration and consists of 60 multiple choice questions. A Pass is 36 correct answers, 60%. The PRINCE2® Practitioner Exam is a written paper of 2.5 hours duration. There are 70 Objective Test style questions to be answered in the 2.5 hours and the candidate may use an annotated manual. The candidate must score 42/70 to be successful, 60%.   Presented in association with aims4change, a PEOPLECERT Accredited Training Organisation. PRINCE2® is a Registered Trade Mark of AXELOS Limited.

Project Orange Belt® 2013 - Dynamic Scheduling with Microsoft® Project 2013 Workshop: On-Demand Microsoft® Project Orange Belt® 2013 gives participants a full insight into creating effective schedules using Microsoft® Project 2013, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop provides the eBook Dynamic Scheduling with Microsoft® Project 2013, and is kept up to date with the framework of knowledge outlined by the Project Management Institute's (PMI)® A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and the Practice Standard for Scheduling. Participants will need a laptop with Microsoft® Project Standard 2013, Project Professional 2013, or Project Pro for Office 365 desktop with the latest service packs. What You Will Learn You'll learn how to: Understand what's new in Project 2013 Explain where Project 2013 fits in the Microsoft® EPM solution Initialize Project 2013 to start project planning Create a well-formed project schedule Understand task types and the schedule formula Assign resources and costs to tasks Analyze resource utilization and optimize the schedule Set a baseline and track progress Create and manage project reports Customize views and fields Apply Earned Value Management Understand the basics of managing multiple projects Getting Started Enterprise Project Management Concepts and Framework Getting Started with Project 2013 Entering Tasks Entering Estimates Entering Dependencies Entering Deadlines, Constraints, and Task Calendars Entering Resources and Costs Entering Assignments Optimizing the Schedule Updating the Schedule Reporting Earned Value Management (EVM) Evaluating the Project Summary Consolidated Schedules Course Summary and Next Steps

Get ready for an exceptional online learning experience with the Procurement, Product Management, Quality, and Retail Management & Commercial Law bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Procurement, Product Management, Quality, and Retail Management & Commercial Law is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Procurement & Product Management package has something for everyone. As part of the Procurement, Product Management, Quality, and Retail Management & Commercial Law package, you will receive complimentary PDF certificates for all courses in Procurement & Product Management bundle at no extra cost. Equip yourself with the Procurement & Product Management bundle to confidently navigate your career path or personal development journey. Enrol our Procurement & Product Management bundletoday and start your career growth! This Procurement & Product Management Bundle Comprises the Following CPD Accredited Courses: Certificate in Purchasing and Procurement Product Management Quality Management Anti Money Laundering (AML) Level 3 Training Commercial law CSR Policies & Supply Chain Management Cost Control & Project Scheduling Purchase Ledger Retail Management SAP Controlling (CO) - Product Costing S4HANA Logistic Management Import/Export Warehouse Safety Transport Manager Business Plan for Entrepreneurs Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the Procurement, Product Management, Quality, and Retail Management & Commercial Law course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Procurement & Product Management Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Procurement & Product Management Bundle. Build a strong knowledge base in your chosen course via the Procurement & Product Management Bundle. Benefit from the flexibility and convenience of online learning. With the Procurement & Product Management package, validate your learning with a CPD certificate. Each course in Procurement, Product Management, Quality, and Retail Management & Commercial Law bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Procurement, Product Management, Quality, and Retail Management & Commercial Law, a rich anthology of 15 diverse courses. Each course in the Procurement & Product Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisProcurement, Product Management, Quality, and Retail Management & Commercial Law bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Procurement, Product Management, Quality, and Retail Management & Commercial Law bundle offers you the flexibility and convenience to learn at your own pace. Make the Procurement & Product Management package your trusted companion in your lifelong learning journey. CPD 205 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Procurement, Product Management, Quality, and Retail Management & Commercial Law bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Procurement, Product Management, Quality, and Retail Management & Commercial Law course. Career path Unleash your potential with the Procurement, Product Management, Quality and Retail Management & Commercial Law bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with this bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Land Management Training Now Give a compliment to your career and take it to the next level. This Land Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop Land Management skills for your next job or want to elevate skills for your next promotion, this course will help you keep ahead of the pack. The Land Management Training course incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Land Management Training course will add extra value to your resume to stand out to potential employers. Throughout the Land Management programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Land Management Training bundle course, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Land Management Training course, you will get 10 other related premium courses. Also, you will get an original hardcopy certificate, transcript and a student ID card. What other courses included with this Land Management? Course 01: Land Management Course Course 02: Environmental Health Course 03: Hydroponics Gardening Course 04: Gardening & Landscaping Course 05: Arboriculture Course 06: Botany Course 07: Forestry Course 08: Mushroom Growing Course Course 09: Kitchen Gardening Course 10: Personal Hygiene Course 11: Advanced Diploma in MS Excel So, enrol Land Management Training now to advance your career! Benefits you'll get choosing this Land Management Training bundle from Apex Learning: One payment, but lifetime access to 11 CPD Land Management Training courses Certificate, Transcript, student ID for the title course included in a one-time fee Learn at your ease - anytime, from anywhere CPD accredited course - improve the chance of gaining professional skills The curriculum of Land Management Bundle ***Land Management Course*** An Introduction Land Use and Land Use Planning Soil Management Land Degradation and Management Weed Management Watershed Management Irrigation Management Land Tenure, Administration and Transection Land Registration and Acquisition Land Law How will I get my Certificate? After successfully completing the Land Management Training course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 157 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol this Land Management. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Land Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Land Management Training course, it can be studied in your own time at your own pace. Career path Having these various Land Management Training CPD certificates will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Land Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Level 5 QLS Diploma | QLS Certificate Included | 10 CPD Courses & PDF Certificates | 145 CPD Points | Lifetime Access

Get ready for an exceptional online learning experience with the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The ISO 9001: Quality Management Systems Foundation & Managing Quality Planning is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Managing Quality Planning package has something for everyone. As part of the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Managing Quality Planning bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following ISO 9001: Quality Management Systems Foundation & Managing Quality Planning CPD Accredited Courses: Course 01: Quality Management and Strategic Training - ISO 9001 Course 02: Lean Six Sigma White Belt course Course 03: Complete Lean Six Sigma Green Belt Course for Service Industry Course 04: Advance Lean Six Sigma Black Belt Course Course 05: Process Mapping: Toolkit Course 06: RCA: Root Cause Analysis Course 07: Quality Assurance Course 08: ISO 9001:2015 Course 09: Energy Auditing Training: ISO 50001 Course 10: Enterprise Risk Management and ISO 31000 Course 11: Diploma in Lean Process and Six Sigma Course 12: Process Improvement Course 13: Diploma in Lean Leadership and Change Management Course 14: Diploma in Risk Management Level 7 Course 15: Corporate Risk And Crisis Management - Online Course Course 16: Project Management Course 17: Change Management Course 18: Diploma in Business Analysis Course 19: Operations Management Course 20: The 7 Basic Tools of Quality Course 21: Risk Consultant: Governance and Risk Management Course 22: Financial Modelling for Decision Making and Business plan Course 23: Business Management Course 24: Fundamentals of Corporate Finance Course 25: Digital Product Management Course 26: Level 2 Health and Safety in the Workplace Course 27: Career Development Plan Fundamentals Course 28: CV Writing and Job Searching Course 29: Learn to Level Up Your Leadership Course 30: Decision Making and Critical Thinking What will make you stand out? Upon completion of this online ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle, you will gain the following: CPD QS Accredited Proficiency with this ISO 9001: Quality Management Systems Foundation & Managing Quality Planning After successfully completing the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle, you will receive FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this ISO 9001: Quality Management Systems Foundation & Managing Quality Planning . The online test with immediate results You can study and complete the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle at your own pace. Study for the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning , a rich anthology of 30 diverse courses. Each course in the Managing Quality Planning bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle offers you the flexibility and convenience to learn at your own pace. Make the Managing Quality Planning package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the ISO 9001 bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

***24 Hour Limited Time Flash Sale*** Leadership & Management Training at QLS Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Leadership & Management Training at QLS Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Leadership & Management Training at QLS Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Leadership & Management Training at QLS Level 5 Diploma Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Leadership & Management Training at QLS Level 5 Diploma Career Bundle: Course 01: Leadership and Management at QLS Level 5 Course 02: Team Management and Leadership Development Training Course 03: Team Leader Training Course 04: Project Management Level 7 Course 05: Agile Project Management Course 06: Diploma in Performance Management Course 07: Change Management Course 08: Office Administration & Skills Diploma Course 09: Diploma in Employee Management Course 10: Diploma in Meeting Management Course 11: Microsoft Project - Monitoring Course 12: Introduction to Business Analysis Course 13: Business Etiquette and Professional Behavior Course 14: Business Improvement Course 15: Diploma in Business Proposal Writing Course 16: Financial Management Course 17: Financial Analysis for Finance Reports Course 18: Facilities Management Certificate (FMC) Course 19: Compliance Risk and Management Course 20: Conflict Management Training Course 21: Decision-Making in High-Stress Situations Course 22: Workplace Productivity Course Course 23: Smart Goal Setting Course 24: Level 3: Public Speaking Diploma Course Course 25: Confidence Building & Assertiveness Course 26: Self Esteem & Confidence Building Course 27: Critical Thinking in The Workplace Course 28: Cross-Cultural Awareness Training Course 29: Time Management Course 30: Ultimate Microsoft Excel For Business Bootcamp With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Leadership & Management Training at QLS Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Leadership & Management Training at QLS Level 5 Diploma course materials Get instant access to this Leadership & Management Training at QLS Level 5 Diploma course Learn Leadership & Management Training at QLS Level 5 Diploma from anywhere in the world 24/7 tutor support with the Leadership & Management Training at QLS Level 5 Diploma course. Start your learning journey straightaway with our Leadership & Management Training at QLS Level 5 Diploma Training! Leadership & Management Training at QLS Level 5 Diploma premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Leadership & Management Training at QLS Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Leadership & Management Training at QLS Level 5 Diploma course. After passing the Leadership & Management Training at QLS Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership & Management Training at QLS Level 5 Diploma course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Leadership & Management Training at QLS Level 5 Diploma skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Leadership & Management Training at QLS Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Leadership & Management Training at QLS Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital certificate Digital certificate - Included

Give a compliment to your career and take it to the next level. This Estate Management bundlewill provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Estate Management bundle will help you stay ahead of the pack. Throughout the Estate Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Estate Management course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Estate Management Bundle Consists of the following Premium courses: Course 01: Estate Management - Level 3 Course 02: Property Management Course 03: Social Housing and Tenant Management Level 2 Course 04: Property Law and Legislation Course 05: Understanding Wills and Probate Laws - Level 2 Course 06: Conveyancing- Online Diploma Course Course 07: Strategic Planning and Analysis for Marketing Course 08: Course 09: Business Writing Course 10: Assertiveness and Self Confidence Development Course 11: Time Management Enrol now in Estate Management to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Estate Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Estate Management - Level 3 01 - Estate Agent: An Introduction 02 - Different Types of Estate Agents 03 - Getting Started on the Job 04 - Listing Property: Finding the Sellers 05 - Valuation Process 06 - Negotiating as Estate Agent 07 - Selling Property: Finding the Buyers 08 - Letting Property 09 - Technology for Estate Agents 10 - Regulation of Estate Agents Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estate Management bundle. Requirements This Estate Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this Estate Management expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management