26915 Courses delivered Online

The KYC and Customer Identity Management Mini Bundle is your fast pass into financial services careers demanding expertise in KYC, Communication Skills, Negotiation Skills, Self Organisation, and Online Meeting Management. As businesses grow digitally, these skills are indispensable for staying hireable and effective. If you’re seeking roles that combine compliance with customer interaction, this bundle was created to get you noticed by employers—and hired. Description Financial services demand precision and professionalism. This mini bundle combines essential skills in KYC, Communication Skills, Negotiation Skills, Self Organisation, and Online Meeting Management to prepare you for modern workplace challenges. Understanding KYC is foundational, while strong Communication Skills and Negotiation Skills enable you to navigate client conversations effectively. Employers also value Self Organisation for managing compliance deadlines and workflows, and Online Meeting Management skills to excel in today’s remote and hybrid environments. Investing in all five skills in one bundle gives you a competitive edge employers seek. Don’t wait while others grab this opportunity to build a future-proof career. FAQ Who is this bundle aimed at? Professionals or newcomers wanting to specialize in financial services roles requiring KYC, Communication Skills, Negotiation Skills, Self Organisation, and Online Meeting Management. Will this bundle improve my remote working skills? Yes. With Online Meeting Management and Self Organisation, you’ll be well-prepared for digital and remote workflows alongside KYC, Communication Skills, and Negotiation Skills. Is this a limited time offer? Yes. Bundles combining KYC, Communication Skills, Negotiation Skills, Self Organisation, and Online Meeting Management won’t be available indefinitely. Secure your spot today.

On UK construction sites, health and safety isn’t optional—it’s critical. The Health and Safety Management for Construction (UK): 20-in-1 Premium Online Courses Bundle equips you with industry-relevant, compliance-focused knowledge that makes you stand out to employers in one of the UK’s most regulated fields. Designed for site operatives, supervisors, and compliance officers, this powerful package is a fast-track route to being seen, trusted, and hired. Description Construction firms across the UK are under increasing pressure to demonstrate safety compliance at every level. That’s why professionals with safety-focused qualifications are more employable than ever. This bundle is tailored to meet the needs of those working in construction, site management, building compliance, and health & safety consultancy. From electrical risks to site mental health, this bundle reflects the wide-ranging responsibilities demanded in today’s construction environment—making it perfect for those aiming to join or advance within the industry. 🏗️ Tailored for UK regulations and on-site expectations ⏳ High-impact training at a low-risk price—offer ends soon 📈 Give your CV the structure recruiters are scanning for FAQ Q: Is this bundle UK-specific? A: Yes—it’s built around UK construction health and safety expectations and terminology. Q: Who should enrol? A: Site managers, construction workers, health & safety officers, and those entering construction-related roles. Q: Which sectors value this training? A: Residential and commercial construction, utilities, engineering, facilities management, and contracting firms. Q: Can I study around a full-time job? A: Yes—all courses are flexible and self-paced. Q: What credentials will I receive? A: You’ll earn a certificate for each completed course—20 in total. Q: How soon can I start? A: Immediately after enrolment. All materials are unlocked from day one.

Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

If you're looking to take on a rewarding role in healthcare, the Adult Nursing and Healthcare Assistant course is your first step. With a focus on both nursing and healthcare assistant responsibilities, this course provides a thorough understanding of the essential skills needed for these critical roles. Learn the key concepts that shape healthcare, from patient care techniques to understanding the daily challenges faced by healthcare professionals. The course structure is designed to be flexible, allowing you to study at your own pace without the need for physical attendance. As the demand for healthcare assistants continues to rise, the opportunities in this field are both plentiful and rewarding. Whether you're aiming to work in a hospital, a nursing home, or in the community, this course will guide you through the essential knowledge and tasks expected in these roles. The course helps you build confidence in your ability to support both patients and the healthcare team. With the right knowledge, you will be well-equipped to make a meaningful contribution to the healthcare sector while gaining the valuable skills needed for success in this important field. ________________________________________________________________________ Key Features: CPD Certified 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Adult Nursing Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 Module 05: Effective Communication in Nursing Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing Healthcare Assistant Module 01: Working in Different Healthcare Settings Module 02: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 03: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 04: Maintaining Medical Records Module 05: Confidentiality in a Medical Environment Module 06: Health and Safety Responsibilities Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Mobility and Immobility Issues of Patients in Nursing Module 10: Rights and Responsibilities as a Health and Social Care Worker Module 11: Role as A Caregiver and Healthcare Professional Module 12: Providing Care or Treatment to People Who Lack Capacity Module 13: Managing Service Delivery in Health and Social Care Module 14: Medical Jargon and Terminology Module 15: Effects of Covid-19 on Human Life Module 16: Preventions and Social Measures to Be Taken Module 17: Information Technology in Health Care Module 18: Artificial Intelligence, Data Science and Technological Solutions against Covid-19 ________________________________________________________________________ Complete Career Guide for Adult Nursing and Healthcare Assistant (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Healthcare. In addition to mastering the essentials of Healthcare, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Healthcare. Your dream career starts here! List of career guide courses included in Adult Nursing and Healthcare Assistant With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand legal and ethical aspects, ensuring professional healthcare practices. Master effective communication, vital for patient interaction and interdisciplinary collaboration. Demonstrate proficiency in infection control, maintaining a safe healthcare environment. Acquire skills in medication administration, fostering responsible and accurate care delivery. Explore the effects of Covid-19, learning preventive measures and their application. Embrace technological advancements, including AI and data science, enhancing healthcare practices. ________________________________________________________________________ Accreditation All of our courses, including the Adult Nursing and Healthcare Assistant With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Adult Nursing and Healthcare Assistant With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring healthcare assistants and nurses seeking foundational knowledge. Individuals pursuing roles in health and social care settings. Professionals aiming to expand their understanding of legal and ethical aspects. Those interested in the intersection of technology and healthcare. Individuals keen on combating challenges posed by infectious diseases. Career path Healthcare Assistant - £18K to 24K/year. Registered Nurse - £24K to 32K/year. Clinical Support Worker - £20K to 28K/year. Community Health Worker - £22K to 30K/year. Health and Social Care Coordinator - £25K to 35K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

CPD Accredited, Interactive Short Course 2 hr session Do you know what a heart attack or a stroke really is? Would you know what to do to ensure the best possible outcome? Course Contents: How the Heart Functions (overview) Coronary Arteries and Collateral Circulation Atherosclerosis Angina Pectoris Myocardial Infarction (Heart Attack) Treatments and First Aid Treatments Stroke Haemorraghic Stroke, Ischaemic Stroke, Transient Iscaemic Attacks Signs & Symptoms of strokes First Aid Treatment Risk Factors for Angina, Heart Attacks and Strokes Benefits of this Short Course: Learning from home is a good way to keep one's skills and knowledge up to date Over 900,000 people in the UK live with heart failure In the UK, there are more than 100,000 hospital admissions each year due to heart attacks There are also more than 100,000 strokes in the UK each year Would you know what to do to save their life? You can make a huge difference, so join our webinar to find out how

In today's globalized economy, the Anti Money Laundering (AML) - Level 3 CPD QS Certified Course holds paramount importance as financial crimes continue to pose significant threats worldwide. Learning about AML is indispensable due to its pivotal role in safeguarding financial systems and combating illicit activities. With the increasing sophistication of money laundering schemes, there's a growing demand for professionals well-versed in AML regulations and practices. In the UK, job opportunities abound for AML specialists, with salaries ranging from £35,000 to £60,000 annually, depending on experience and expertise. This course offers numerous advantages, including a comprehensive understanding of AML laws, techniques to detect suspicious transactions, and strategies for compliance and risk mitigation. Moreover, obtaining a Level 3 CPD QS certification enhances one's credibility and opens doors to career advancement in various sectors such as banking, finance, and law enforcement. By equipping individuals with the necessary skills and knowledge, this course plays a crucial role in fortifying the integrity of financial systems and fostering a safer, more transparent business environment globally. Key Features: Free Certificate Level 3 Diploma Developed by Specialist Lifetime Access Course Curriculum Module 01: Understanding Money Laundering Module 02: AML and Terrorism Financing Module 03: Managing Risks and Customer Due Diligence Module 04: Roles of Anti-Money Laundering Officers Module 05: Documentation, Suspicions, and Awareness Learning Outcomes This Anti Money Laundering (AML) - Level 3 CPD QS Certified Course Comes with: Money Laundering Awareness: Understand the concept and process of money laundering. AML and Counter-Terrorism: Grasp the link between AML and terrorist funding. Risk Management Skills: Develop skills in risk management related to AML. Customer Due Diligence: Implement effective customer due diligence measures for risk mitigation. Role of AML Officers: Comprehend the responsibilities and duties of Anti Money Laundering Officers. Record Keeping and Awareness: Demonstrate proficiency in maintaining records and identifying suspicious activities. Certification After completing this Anti Money Laundering (AML) - Level 3 CPD Certified course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Anti Money Laundering (AML) - Level 3 CPD Certified Financial professionals seeking AML expertise. Compliance officers in banking and financial sectors. Legal professionals involved in financial regulations. Auditors and risk management specialists. Law enforcement personnel dealing with financial crimes. Career path Anti Money Laundering (AML) - Level 3 CPD Certified Financial Investigator Compliance Analyst Risk Management Specialist AML Officer Fraud Analyst Financial Crime Analyst Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Recruiting great people to our organisations is the key to high performance and sustainable business success.

This programme concentrates on the core planning skills needed to develop sound practical project plans in a team environment. This enables the plan to be modified should requirements change or difficulties arise. The programme also gives participants the confidence to practise those skills and apply them in the work environment and deliver their projects more successfully in the future. Participants learn fundamental project management concepts and terminology, demystifying the project management process, and, in particular, how to: Break a project down into manageable sections and ensure nothing is left out Understand and apply estimating techniques to develop realistic estimates Sequence work effectively and carry out critical path analysis to determine project duration and which tasks to pay closest attention to Manage project risk effectively to protect project value Monitor, control and re-plan the project to best keep it on track Close out the project and ensure the project comes to an orderly end 1 Introduction Self-introductions and personal objectives Course objectives Sharing of project issues 2 Project management concepts Characteristics of a project and what should be kept as operational responsibilities Understanding the triple and quadruple constraints - and their limitations Prioritising requirements through the MOSCOW technique Product v project life cycle Key project roles and responsibilities - the importance of sponsorship and clarity of roles 3 Starting a project, and the importance of the terms of reference / project brief Avoiding the pressure to 'just do it'! The importance and benefits of planning The best time to learn! Initial project documentation - the BOSCARDI approach 4 Breaking the work down Understanding alternative breakdown structures such as the product breakdown structure and work breakdown structure Guidelines for creating a work breakdown structure to ensure the full work scope is identified 5 Estimating Alternative estimating techniques and associated confidence levels Further considerations - loss and resource factors 6 Organising the work Use of network diagrams to develop a clear sequence of work Critical path analysis and calculating the project duration and task float - and usage 7 The management of project risk Understanding the nature of project risk The risk analysis and risk management processes How to best manage threats and opportunities Running a risk workshop Using the risk register 8 Scheduling the work The importance of the Gantt chart and understanding its limitations The Gantt chart layout and using alternative views such as the tracking Gantt Using alternative dependencies 9 Resource issues Assigning resources and resolving resource overloads Crashing and fast-tracking your project and potential issues to look out for 10 Controlling the project The control cycle and alternative feedback mechanisms Alternative progress reporting Assessing the impact The importance of re-planning The benefits of control Change control - the importance of impact analysis The steps of change control and the use of the issue register 11 Closing the project The project closure checklist Reviewing the project - things to avoid Developing meaningful lessons and ensuring they are applied effectively The post-project review - its importance to the organisation

Negotiation Skills: Negotiation Skills Course Online Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills: Negotiation Skill Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive Negotiation Skills: Negotiation Skills course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills: Negotiation Skills Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the Negotiation Skills: Negotiation Skills course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Special Offers of this Negotiation Skills: Negotiation Skills Course This Negotiation Skills: Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills: Negotiation Skills Course Instant access to this Negotiation Skills: Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills: Negotiation Skills Course Main Course: Level 5 Negotiation Skills Course Courses You will Get with Negotiation Skills: Negotiation Skills course: Course 01: Level 5 Report Writing Course Course 02: Minute Taking Course Course 03: Level 7 Business Management Course Others Benefits of Negotiation Skills: Negotiation Skills Course Free 04 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills course] Negotiation Skills: Negotiation Skills Course Online Industry Experts Designed this Negotiation Skills: Negotiation Skills course into 12 detailed modules. Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method of Negotiation Skills Course After completing each module of the Negotiation Skills: Negotiation Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Skills Course After completing the MCQ/Assignment assessment for this Negotiation Skills: Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills course is suitable for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online Students who intend to enrol in this NNegotiation Skills: Negotiation Skills Course must meet the following requirements: Negotiation Skills: Good command of the English language Negotiation Skills: Must be vivacious and self-driven. Negotiation Skills: Basic computer knowledge Negotiation Skills: A minimum of 16 years of age is required. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Negotiation Skills: Negotiation Skills Course Online Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills: Negotiation Skills Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive Negotiation Skills: Negotiation Skills Course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills: Negotiation Skills Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the Negotiation Skills: Negotiation Skills Course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Special Offers of this Negotiation Skills: Negotiation Skills Course This Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills Course Instant access to this Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills Course Courses You will Get with Negotiation Skills: Negotiation Skills course: Course 01: Negotiation Skills Course 02: Communication Skills Course 03: Level 5 Retail Management Course 04: Level 5 Report Writing Others Benefits of Negotiation Skills: Negotiation Skills Course Free 04 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills course] Negotiation Skills: Negotiation Skills Course Online Industry Experts Designed this Negotiation Skills: Negotiation Skills course into 12 detailed modules. Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method of Negotiation Skills After completing each module of the Negotiation Skills: Negotiation Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Skills After completing the MCQ/Assignment assessment for this Negotiation Skills: Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course is suitable for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online Students who intend to enrol in this Negotiation Skills: Negotiation Skills Course must meet the following requirements: Negotiation Skills: Good command of the English language Negotiation Skills: Must be vivacious and self-driven. Negotiation Skills: Basic computer knowledge Negotiation Skills: A minimum of 16 years of age is required. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included