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This Health and Safety Level 3 course is essential for anybody working in a Supervisory or Management role in any sector. Also, if you are wanting to make Health and Safety your chosen career, this IIRSM and CPD accredited course is the ideal starting point on your journey to IOSH and Nebosh qualifications. The course is also ideal for people running their own business and wanting to operate legally and safely.

Description: This diploma has been created for businesses who wish to garner a customer service team with the highest level of customer insight and understanding, allowing for delivery of front line customer service, built around proper businesses values. With this course, develop skills that allow the detection of profitable business opportunities based on the analysis and interpretation of customer information. It allows generating marketing strategies in organizations, through preparing, analyzing and structuring the available information to achieve an understanding of the client's behavior. The development of the program consists in defining the current or potential client, by means of analytical tools for the search of consumer behavior patterns, in order to design exciting commercial campaigns. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Handling Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Handling Sales Objections & Negotiating Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Communication Basics Certification Sound relational abilities are fundamental to your achievement in the work environment. Shockingly, numerous individuals think that its difficult to impart or interpret spoken and composed messages. This can offer ascent to contentions and misconceptions. This course will give you a knowledge into the mainstays of correspondence, and how you can utilize them to upgrade your connections at work and at home.   You Will Learn: The fundamental model basic all types of correspondence The most well-known issues that emerge during correspondence, and how to determine them Step by step instructions to manage struggle in the beginning phases Step by step instructions to utilize non-verbal communication to stress your message What to do in the event that you don't comprehend what another person is saying Advantages Of Taking This Course: Dependable correspondence is fundamental for all sound connections, so this course is pertinent to individuals working in any area In the event that you are liable for settling questions at work, this course will give you a knowledge into how strife can emerge in any case On the off chance that you train others as an aspect of your responsibilities, this course will assist you with making yourself clear rapidly and without any problem On the off chance that you work with individuals from assorted foundations, this course will help overcome any barrier by showing you how to function effectively with anybody

🌟 Unlock the Secrets of Nursing Psychology: Elevate Your Career Today! 🌟 Are you ready to embark on a transformative journey that will deepen your understanding of the human psyche within the context of nursing? Look no further than our groundbreaking course, 'Nursing Psychology'! 🎓 🔍 Discover the Intersection of Nursing and Psychology In this cutting-edge course, you'll explore the fascinating interplay between nursing and psychology, gaining invaluable insights into the mental and emotional aspects of patient care. From understanding the psychological factors influencing patient behavior to mastering effective communication techniques, you'll develop a holistic approach to healthcare that sets you apart as a compassionate and competent nursing professional. 💡 🚀 Benefits of Taking 'Nursing Psychology' 🔹 Enhanced Patient Care: By delving into the principles of psychology, you'll learn to provide more empathetic and personalized care tailored to each patient's unique needs and psychological state. 🔹 Improved Communication Skills: Effective communication is at the heart of nursing practice. Through our course, you'll refine your communication skills, enabling you to establish rapport with patients, alleviate anxiety, and foster trust and cooperation. 🔹 Critical Thinking and Problem-Solving: Nursing psychology equips you with the critical thinking skills necessary to assess complex situations, identify underlying psychological factors, and devise appropriate interventions for optimal patient outcomes. 🔹 Career Advancement Opportunities: Whether you're a seasoned nurse looking to expand your skill set or a nursing student eager to stand out in a competitive job market, 'Nursing Psychology' provides you with a valuable edge in your career trajectory. 💼 🎯 Who is this for? Our course is designed for nurses at all stages of their careers, from aspiring nursing students to seasoned professionals seeking to enhance their skills. Whether you're working in a hospital setting, a community health clinic, or a long-term care facility, the principles of nursing psychology are universally applicable and will empower you to excel in your role. 💼 Career Path Upon completing our 'Nursing Psychology' course, you'll be equipped with a diverse skill set that opens doors to various career paths within the nursing field. Whether you choose to specialize in psychiatric nursing, pursue advanced practice roles such as nurse practitioner or nurse educator, or explore opportunities in research and academia, the knowledge and expertise you gain will serve as a solid foundation for your professional journey. Don't miss out on this unparalleled opportunity to elevate your nursing practice and make a meaningful difference in the lives of your patients. Enroll in 'Nursing Psychology' today and take the first step towards a brighter, more fulfilling career in nursing! 🌟   FAQ (Frequently Asked Questions) for Nursing Psychology Course Q1: What is Nursing Psychology? A: Nursing Psychology is a specialized field that combines principles of psychology with nursing practice. It focuses on understanding the psychological aspects of healthcare, including how mental health influences physical well-being, how patients cope with illness and stress, and how healthcare professionals can support patients in managing their psychological needs alongside their physical health. Q2: What topics are covered in a Nursing Psychology course? A: A Nursing Psychology course typically covers a range of topics including but not limited to: Introduction to psychology and its relevance in nursing practice Psychological theories and models applicable to healthcare settings Assessment and intervention strategies for patients with mental health issues Coping mechanisms and stress management techniques for patients and healthcare providers Communication skills and therapeutic approaches for effective patient care Ethical considerations and legal issues in nursing psychology practice Q3: Who can benefit from studying Nursing Psychology? A: Nursing Psychology is beneficial for a wide range of individuals including nursing students, practicing nurses, healthcare professionals, psychologists, and anyone interested in the intersection of psychology and healthcare. It equips individuals with valuable insights and skills to provide holistic care to patients, addressing both their physical and psychological needs. Q4: How does Nursing Psychology contribute to patient care? A: Nursing Psychology contributes to patient care by: Recognizing and addressing the psychological factors influencing patients' health outcomes Providing emotional support and coping strategies to patients facing illness, trauma, or stress Enhancing communication between healthcare providers and patients to improve treatment adherence and patient satisfaction Collaborating with interdisciplinary teams to develop comprehensive care plans that consider patients' psychological well-being alongside their physical health. Q5: What career opportunities are available in Nursing Psychology? A: Graduates with expertise in Nursing Psychology can pursue various career paths including: Clinical nurse specialists in mental health settings Nurse educators or consultants specializing in psychological aspects of healthcare Researchers exploring the intersection of nursing and psychology Administrators or managers in healthcare organizations advocating for holistic patient care Mental health counselors or therapists working in collaboration with healthcare teams. Course Curriculum Module 1 What Is Psychology What Is Psychology 00:00 Module 2 Consciousness Consciousness 00:00 Module 3 Organs Of Consciousness Organs Of Consciousness 00:00 Module 4 The Normal Mind The Normal Mind 00:00 Module 5 Aspects Of The Normal Mind Aspects Of The Normal Mind 00:00 Module 6 Psychology and Health Psychology and Health 00:00 Module 7 Variations From Normal Mental Processes Variations From Normal Mental Processes 00:00 Module 8 Psychology Of The Nurse Psychology Of The Nurse 00:00

In today's fast-paced world, stress, and anxiety disorders are ever on the rise. And this makes it essential for individuals, especially those in professional settings, to be well-versed in the nuances of mental health. Introducing Level 2 Certificate in Understanding Mental Health course from Studyhub. This course offers an illuminating journey, beginning with the fundamentals of mental health and extending to the challenges faced in the workplace due to psychological concerns. The curriculum is intricately crafted to provide learners with a comprehensive understanding, starting from the often-misunderstood disorders of childhood and adolescence, delving deep into the unsettling domains of self-harm and suicide, and culminating in the societal perspectives and legal scaffolding around mental health in the UK. By enroling in this course, learners are not merely absorbing information; they are unlocking a door to enhanced awareness and empathy in today's complex world. Learning Outcomes of Level 2 Certificate in Understanding Mental Health course: Gain a foundational understanding of mental health and its significance in society. Recognize childhood and adolescent psychiatric disorders and their impact on individuals. Understand stress and anxiety disorders and their effects on mental well-being. Explore schizophrenia and its symptoms, causes, and treatment approaches. Identify personality disorders and their influence on individuals' behavior and relationships. Study mood disorders and their effects on emotions and daily functioning. Learn about eating and sleeping disorders and their impact on physical and mental health. Understand self-harm and suicide, and the importance of prevention and support. Why buy this Level 2 Certificate in Understanding Mental Health? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 2 Certificate in Understanding Mental Health you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals interested in learning about mental health and its various aspects. Healthcare professionals seeking to expand their knowledge of mental health disorders. Students pursuing a career in mental health support or counseling. Caregivers and family members of individuals with mental health challenges. Prerequisites This Level 2 Certificate in Understanding Mental Health was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Mental Health Counsellor: £25,000 - £35,000 per annum. Clinical Psychologist: £40,000 - £55,000 per annum. Mental Health Nurse: £24,000 - £35,000 per annum. Mental Health Support Worker: £18,000 - £24,000 per annum. Mental Health Advocate: £20,000 - £28,000 per annum. Occupational Therapist Specialising in Mental Health: £25,000 - £40,000 per annum. Course Curriculum Mental Health Awareness Certificate Introduction to Mental Health 00:17:00 Childhood And Adolescent Psychiatric Disorders 00:24:00 Stress and Anxiety Disorders 00:32:00 Schizophrenia 00:25:00 Personality Disorders 00:40:00 Mood Disorders 00:18:00 Eating and Sleeping Disorders 00:43:00 Self-Harm and Suicide 00:17:00 Medication and Therapy in the Treatment of Mental Illness 00:30:00 Social Attitudes To Mental Illness 00:11:00 Mental Health Legislation and Services 00:26:00 Mental Health In The Workplace 00:20:00 Mock Exam Mock Exam - Level 2 Certificate in Understanding Mental Health 00:20:00 Final Exam Final Exam - Level 2 Certificate in Understanding Mental Health 00:20:00

Embark on a journey to mastering the healing touch with our comprehensive 'Massage Therapy Certificate' course. Imagine the ability to alleviate stress and tension with the simple press of your fingertips-this is the art you will learn. Within the span of this meticulously crafted programme, you will explore the tranquil world of massage therapy, starting from the very basics to more intricate techniques. Your introduction is divided into two concise parts, laying the groundwork for what will become a transformative learning experience. As you progress, each module builds upon the last, ensuring a seamless transition from novice to a confident practitioner. From the delicate art of introductory strokes to the skilled application of upper back and trapezius pressure, the course guides you through each method with clarity and depth. The curriculum also includes focused sessions on opening up the pectorals and soothing the scalenes, not to mention the bespoke approaches to shoulder, face, scalp, hand, and foot massages. This education is not just about techniques, but about understanding the language of muscles and the stories they tell under stress. Learning Outcomes Acquire foundational knowledge and proficiency in various massage techniques. Learn to administer targeted upper back pressure for relieving deep-seated tension. Develop skills for seated trapezius and shoulder massage applications. Gain expertise in the delicate areas of face and scalp to enhance relaxation. Master the intricate techniques involved in hand and foot massages. Why choose this Massage Therapy Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Massage Therapy Certificate Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Massage Therapy Certificate for? Individuals pursuing a vocation in wellness and physical therapies. Health enthusiasts interested in natural methods for stress relief. Practitioners of holistic therapies looking to expand their service offerings. Career changers desiring entry into the therapeutic health sector. Personal development seekers aiming to learn massage for self-care or to assist loved ones. Career path Certified Massage Therapist: £19,000 - £25,000 Wellness Spa Therapist: £18,000 - £23,000 Holistic Health Practitioner: £20,000 - £30,000 Rehabilitation Massage Specialist: £22,000 - £27,000 Spa and Wellness Manager: £24,000 - £35,000 Freelance Mobile Massage Therapist: Variable, typically £25 - £60 per hour Prerequisites This Massage Therapy Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Massage Therapy Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Massage Therapy Certificate Introduction Part 1 00:02:00 Introduction Part 2 00:01:00 Introductory Stroke 00:03:00 Upper Back Pressure 00:05:00 Upper Back Pressure (positioned lower back) 00:05:00 Trapezius- Seated 00:05:00 Open Up Pectorals 00:03:00 Scalines 00:03:00 Shoulders 00:02:00 Top of Shoulders - Seated 00:03:00 Face & Scalp 00:05:00 Hand Massage 00:03:00 Foot Massage 00:05:00 Assignment Assignment - Massage Therapy Certificate 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before [Updated: February 2024] Are you passionate about helping others reach their full potential? According to recent studies, over 60% of British adults have considered seeking professional coaching or counselling at some point in their lives. However, finding qualified and well-rounded professionals in this field can be a challenge. This Diploma in Life Coaching and Counselling equips you with the skills and knowledge to make a difference in people's lives and build a rewarding career. This comprehensive diploma program combines life coaching fundamentals with holistic health and wellness coaching. You'll master core coaching techniques like the GROW model, explore personality types, and navigate the client-coach relationship. Additionally, you'll delve into diet, nutrition, exercise, stress management, sleep, and emotional self-care, empowering you to guide clients towards a holistic approach to well-being. This Advanced Diploma in Life Coaching and Counselling at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes of Life Coaching and Counselling Master the fundamentals of life coaching and counselling techniques. Gain expertise in various coaching models and personalized approaches. Develop skills in holistic health coaching, encompassing diet, nutrition, and exercise. Learn strategies for stress management, sleep optimization, and emotional self-care. Build effective client-coach relationships and communication skills. Understand the ethical and professional standards in the coaching industry. This Life Coaching and Counselling training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Key Topics to be Covered What is Life Coaching? What's the history? Effective listening skills required for a life coach Various aspects and dimensions of the language Important ethics How to empower the client How to become a successful leader as a life coach? Why Choose Us? Get a free student ID card with Life Coaching and Counselling Training program (£10 postal charge will be applicable for international delivery) The Life Coaching and Counselling is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Life Coaching and Counselling course materials The Life Coaching and Counselling comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Life Coaching and Counselling Introduction PART 1: LIFE COACHING CERTIFICATION Coaching Fundamentals Understanding Personalities Coaching Models Explained Why We Will Use The GROW Model Coaching Step 2: Reality Coaching Step 3: Options & Obstacles Coaching Step 4: Will & Action Planning How To Structure Your Coaching Sessions Client Coach Relationship Advanced Coaching Strategies PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Diet & Nutrition Fundamentals Diet & Nutrition Coaching Exercise Coaching: Cardio Exercise Coaching: Resistance Training Hormone Health ExplainedSupplements Health & Fitness Motivation Health & Fitness FAQ Answered PART 3: WELLNESS COACHING CERTIFICATION Stress Management Sleep Emotional Self Care How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate:£12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £139 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Aspiring Life Coaches Personal Trainers Therapists Human Resources Professionals Career Coaches Nutritionists Requirements You will not need any prior background or expertise to enrol in this course. Career path The course aim to help you get the job or even the long-awaited promotion of your dreams. With the support and proper guidance, you will learn the skills and knowledge that may help sharpen your career at; Life Coach Life Skills Coach Personal development trainer Counsellor education Motivational speaker MENTOR Young Entrepreneurs Life hacks trainer Certificates CPD Accredited Certificate Digital certificate - £12.99 Advanced Diploma in Life Coaching and Counselling at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.

The Guide to Adult Care Management course is essential in today's world, addressing the growing need for skilled professionals in adult care. By mastering Adult Care Management, you gain vital skills to improve communication, develop service plans, and support both individuals and teams effectively. This Adult Care Management course is especially important as the adult care sector is expanding rapidly, with a projected growth of 22% by 2026. Learning Adult Care Management not only enhances your daily life by equipping you with strategies to manage stress and promote well-being but also significantly boosts your professional career. In the UK, expertise in Adult Care Management opens doors to numerous job opportunities, with average salaries ranging from £25,000 to £35,000 annually. The advantages of this Adult Care Management course are immense, offering robust knowledge in safeguarding, education support, and overcoming barriers in care settings. As the demand for qualified adult care professionals increases, proficiency in Adult Care Management becomes a valuable asset, ensuring you stay ahead in a thriving sector. Key Features: CPD Certified Adult Care Management Course Free Certificate from Reed CIQ Approved Adult Care Management Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Adult Care Module 02: Creating a Service Development Plan Module 03: Importance of Communication Module 04: Partnership Working Module 05: Supporting and Encouraging the Team Module 06: Supporting Education in Adult Care Module 07: Safeguarding in Adult Care Module 08: Managing Stress and Maintaining Well-Being Module 09: Overcoming Barriers in Adult Care Settings Learning Outcomes: Craft strategic service plans fostering holistic adult care development. Master the art of effective communication for seamless care coordination. Forge robust partnerships to enhance the quality of adult care services. Inspire and support your team, fostering a positive care environment. Navigate the educational landscape, promoting continuous learning in adult care. Develop a keen understanding of safeguarding principles for ethical adult care. CPD 10 CPD hours / points Accredited by CPD Quality Standards Guide to Adult Care Management 1:31:00 1: Module 01: Introduction to Adult Care Preview 10:21 2: Module 02: Creating a Service Development Plan 07:39 3: Module 03: Importance of Communication 12:07 4: Module 04: Partnership Working 11:29 5: Module 05: Supporting and Encouraging the Team 09:42 6: Module 06: Supporting Education in Adult Care 13:05 7: Module 07: Safeguarding in Adult Care 07:05 8: Module 08: Managing Stress and Maintaining Well-Being 08:01 9: Module 09: Overcoming Barriers in Adult Care Settings 10:31 10: CPD Certificate - Free 01:00 Who is this course for? This Guide to Adult Care Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Guide to Adult Care Management. Moreover, this course is ideal for: Aspiring Adult Care Managers seeking advanced skills and knowledge. Healthcare professionals desiring to specialize in Adult Care Management. Social workers aiming to enhance their expertise in adult care. Managers in the healthcare sector looking to broaden their skill set. Individuals passionate about making a difference in adult care services. Requirements There are no requirements needed to enrol into this Guide to Adult Care Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Guide to Adult Care Management course. Career path After finishing this Guide to Adult Care Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Guide to Adult Care Management are: Care Manager - £28K to 45K/year. Support Worker - £18K to 26K/year. Social Worker - £24K to 40K/year. Adult Care Trainer - £25K to 35K/year. Mental Health Nurse - £24K to 40K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Guide to Adult Care Management course is essential in today's world, addressing the growing need for skilled professionals in adult care. By mastering Adult Care Management, you gain vital skills to improve communication, develop service plans, and support both individuals and teams effectively. This Adult Care Management course is especially important as the adult care sector is expanding rapidly, with a projected growth of 22% by 2026. Learning Adult Care Management not only enhances your daily life by equipping you with strategies to manage stress and promote well-being but also significantly boosts your professional career. In the UK, expertise in Adult Care Management opens doors to numerous job opportunities, with average salaries ranging from £25,000 to £35,000 annually. The advantages of this Adult Care Management course are immense, offering robust knowledge in safeguarding, education support, and overcoming barriers in care settings. As the demand for qualified adult care professionals increases, proficiency in Adult Care Management becomes a valuable asset, ensuring you stay ahead in a thriving sector. Key Features: CPD Certified Adult Care Management Course Free Certificate from Reed CIQ Approved Adult Care Management Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Adult Care Module 02: Creating a Service Development Plan Module 03: Importance of Communication Module 04: Partnership Working Module 05: Supporting and Encouraging the Team Module 06: Supporting Education in Adult Care Module 07: Safeguarding in Adult Care Module 08: Managing Stress and Maintaining Well-Being Module 09: Overcoming Barriers in Adult Care Settings Learning Outcomes: Craft strategic service plans fostering holistic adult care development. Master the art of effective communication for seamless care coordination. Forge robust partnerships to enhance the quality of adult care services. Inspire and support your team, fostering a positive care environment. Navigate the educational landscape, promoting continuous learning in adult care. Develop a keen understanding of safeguarding principles for ethical adult care. CPD 10 CPD hours / points Accredited by CPD Quality Standards Guide to Adult Care Management 1:31:00 1: Module 01: Introduction to Adult Care Preview 10:21 2: Module 02: Creating a Service Development Plan 07:39 3: Module 03: Importance of Communication 12:07 4: Module 04: Partnership Working 11:29 5: Module 05: Supporting and Encouraging the Team 09:42 6: Module 06: Supporting Education in Adult Care 13:05 7: Module 07: Safeguarding in Adult Care 07:05 8: Module 08: Managing Stress and Maintaining Well-Being 08:01 9: Module 09: Overcoming Barriers in Adult Care Settings 10:31 10: CPD Certificate - Free 01:00 Who is this course for? This Guide to Adult Care Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Guide to Adult Care Management. Moreover, this course is ideal for: Aspiring Adult Care Managers seeking advanced skills and knowledge. Healthcare professionals desiring to specialize in Adult Care Management. Social workers aiming to enhance their expertise in adult care. Managers in the healthcare sector looking to broaden their skill set. Individuals passionate about making a difference in adult care services. Requirements There are no requirements needed to enrol into this Guide to Adult Care Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Guide to Adult Care Management course. Career path After finishing this Guide to Adult Care Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Guide to Adult Care Management are: Care Manager - £28K to 45K/year. Support Worker - £18K to 26K/year. Social Worker - £24K to 40K/year. Adult Care Trainer - £25K to 35K/year. Mental Health Nurse - £24K to 40K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00