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Web Design & Development Training
By NextGen Learning
Get ready for an exceptional online learning experience with the Web Design & Development Training bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Web Design & Development Training is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Web Design package has something for everyone. As part of the Web Design & Development Training package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Web Design bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Web Design in Affinity Designer Web Design with Adobe XD Creative Web Design with HTML5, CSS3 and Bootstrap Secure Programming of Web Applications Learn Web Development from Scratch Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Web Design Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Web Design Bundle. Build a strong knowledge base in your chosen course via the Web Design Bundle. Benefit from the flexibility and convenience of online learning. With the Web Design package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Web Design & Development Training, a rich anthology of 15 diverse courses. Each course in the Web Design bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisWeb Design & Development Training bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Web Design & Development Training bundle offers you the flexibility and convenience to learn at your own pace. Make the Web Design package your trusted companion in your lifelong learning journey. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Web Design & Development Training bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Web Design & Development Training bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Web Design & Development Training bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
Register on the Bootstrap 4 Responsive Web Development today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Bootstrap 4 Responsive Web Development course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Bootstrap 4 Responsive Web Development Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Bootstrap 4 Responsive Web Development, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Introduction Introduction to This Bootstrap Course 00:04:00 Setting up A Project 00:05:00 Section 02: Grid System Introduction to the Grid System 00:06:00 More Grid Sizes 00:08:00 Varying Grid Sizes 00:10:00 Offsetting Columns 00:05:00 Multiple Rows 00:03:00 Nesting Columns 00:08:00 Ordering Columns 00:05:00 Section 03: Media Objects Introduction to Media Objects 00:06:00 Nesting Media Objects 00:03:00 Media Object Alignment 00:02:00 Section 04: Buttons Introduction to Buttons 00:10:00 Button Groups 00:05:00 Checkbox Buttons 00:05:00 Radio Buttons 00:06:00 Button Dropdown 00:10:00 Section 05: Cool Bootstrap Features Input Groups 00:05:00 Jumbotron 00:05:00 Labels 00:06:00 Alerts 00:06:00 Section 06: Cards Introduction to Cards 00:06:00 More Card Content Types 00:03:00 Card Text Alignment 00:02:00 Cards Header & Footer 00:03:00 Card Image Caps 00:02:00 Card Image Overlay 00:02:00 Inverting Cards 00:03:00 Card Background Variants 00:03:00 Card Groups 00:02:00 Card Decks 00:03:00 Card Columns 00:06:00 Section 07: Navigation Base Nav 00:03:00 Nav Tab & Pills 00:04:00 Nav Dropdowns 00:05:00 Nav Tab Panes 00:07:00 Navbar 00:07:00 Navbar Color Schemes 00:03:00 Navbar Placement 00:04:00 Navbar Collapsible Content 00:04:00 Responsive Navbar 00:05:00 Section 08: Extras Breadcrumb 00:04:00 Pagination 00:07:00 Pager 00:04:00 Progress 00:07:00 List Groups 00:04:00 Advanced List Groups 00:06:00 Modals 00:13:00 Tooltips 00:06:00 Popovers 00:07:00 Collapse 00:04:00 Accordion Collapse 00:09:00 Carousel 00:10:00 Section 09: Resource Resource 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Interior Design Diploma today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Interior Design Diploma course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Interior Design Diploma course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Interior Design Diploma course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Popular Interior Design Styles and How to Use Them The 3 Types of Style That Influence Interior Design Choices 00:01:00 Art Deco Style 00:03:00 Victorian Style 00:03:00 Scandinavian Style 00:02:00 Modern Style 00:02:00 Contemporary Style 00:03:00 Eclectic Style 00:06:00 Italian Style 00:04:00 French Style 00:05:00 Industrial Style 00:04:00 Country Style: Architectural & Interiors 00:04:00 African Style 00:05:00 Conclusion 00:06:00 Section 02: Design Principles and Elements in Interiors Introduction to Design Principles & The Design Recipe 00:03:00 Design Element: Line 00:05:00 Design Element: Shape 00:02:00 Design Element: Form 00:02:00 Design Element: Colour 00:02:00 Design Element: Texture 00:05:00 Design Element: Space 00:03:00 Design Element: Value 00:01:00 Design Principle: Pattern 00:03:00 Design Principle: Contrast 00:03:00 Design Principle: Emphasis/Focal Point 00:05:00 Design Principle: Balance 00:05:00 Design Principle: Scale/Proportion 00:03:00 Design Principle: Rhythm/Movement 00:03:00 Design Principle: Unity/Harmony 00:01:00 Conclusion 00:01:00 Section 03: Introduction to Colour in Interiors The Impact of Fashion and Colour Trends 00:04:00 Colour Terminology 00:04:00 Colour Basics and Neutral Colours 00:05:00 Warm vs. Cool Colours 00:03:00 Colour Schemes 00:11:00 Colour Ratios and Applications 00:05:00 Using Colour To Trick The Eye 00:04:00 Conclusion 00:01:00 Section 04: Introduction to Space Planning In Interiors Understand why space planning is important to successful interiors 00:01:00 Efficient vs. Poorly Planned Spaces 00:04:00 Types of Building and Space Plans 00:06:00 Open and Closed Planned Spaces 00:04:00 Space Planning and The Design Principles 00:09:00 Tips and Tricks to Space Planning 00:02:00 Conclusion 00:01:00 Section 05: Textiles and Fabrics for Interiors Introduction To Textiles & Fabrics 00:01:00 Natural Fibers and Textiles 00:08:00 Synthetic Fibers and Textiles 00:06:00 Fabric Know Hows 00:10:00 End-Use of Textiles and Fabrics 00:04:00 Selecting and Recommending Textiles and Fabrics 00:04:00 Conclusion 00:01:00 Section 06: Styling and Staging Interior Spaces Introduction to Styling and Staging 00:03:00 Styling Coffee Tables 00:12:00 Styling Side Tables 00:07:00 Styling Servers and Consoles 00:05:00 Styling Dining Room Tables 00:04:00 Styling Book Cases and Display Cases 00:12:00 Styling with Scatter Cushions and Throw Pillows 00:10:00 Styling Seating and Sleeping Areas 00:05:00 Styling Walls with Art and Framing 00:11:00 Conclusion 00:01:00 Recommended Materials Recommended Readings - Interior Design Diploma 00:00:00 Optional Assignment Assignment - Architectural & Interior Design Styles 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Customer Services Supervisor today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Customer Services Supervisor is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Customer Services Supervisor Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Customer Services Supervisor, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:23:00 Module 02: CRM Fundamentals CRM Fundamentals 00:23:00 Module 03: CRM Strategies CRM Strategies 00:36:00 Module 04: CRM Databases CRM Databases 00:22:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:25:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:21:00 Module 07: Essential Skills in Supervision Essential Skills in Supervision 00:30:00 Module 08: Communication Skill Development Communication Skill Development 00:23:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Follow your dreams by enrolling on the Sales Negotiation and Self Development course today and develop the experience, skills and knowledge you need to enhance your professional development. Sales Negotiation and Self Development will help you arm yourself with the qualities you need to work towards your dream job. Study the Sales Negotiation and Self Development training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Sales Negotiation and Self Development course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Sales Negotiation and Self Development course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Sales Negotiation and Self Development course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Sales Negotiation and Self Development course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Sales Negotiation and Self Development course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Sales Negotiation and Self Development course. The Sales Negotiation and Self Development course is designed by industry experts and is tailored to help you learn new skills with ease. The Sales Negotiation and Self Development is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Sales Negotiation and Self Development when it suits you. Access the Sales Negotiation and Self Development course modules from any internet-enabled device, including computers, tablets, and smartphones. The Sales Negotiation and Self Development course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Sales Negotiation and Self Development now and start learning instantly! What You Get Out Of Studying Sales Negotiation and Self Development With Janets: Receive a digital Certificate upon successful completion of the Sales Negotiation and Self Development course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description: The Sales Negotiation and Self Development training course is delivered through Janets' online learning platform. Access the Sales Negotiation and Self Development content from any internet-enabled device whenever or wherever you want to. The Sales Negotiation and Self Development course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment To successfully complete the Sales Negotiation and Self Development course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Sales Negotiation and Self Development course. After successfully passing the Sales Negotiation and Self Development course exam, you will be able to apply for a CPD-accredited certificate as proof of your Sales Negotiation and Self Development qualification. Certification All students who successfully complete the Sales Negotiation and Self Development course can instantly download their digital certificate. You can also purchase a hard copy of the Sales Negotiation and Self Development course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Sales Negotiation and Self Development is ideal for those who already work in this sector or are an aspiring professional. This Sales Negotiation and Self Development course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Sales Negotiation and Self Development is open to all students and has no formal entry requirements. To study the Sales Negotiation and Self Development course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Sales Negotiation and Self Development is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Sales Negotiation and Self Development and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The Customer Service course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Customer Service course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Customer Service WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00 Assignment Assignment - Customer Service 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
