1939 Courses delivered Online

Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00

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Emergency First Aid at Work covering the full HSE syllabus Suitable for people with English as a Second Language and equivalent to 6 hours CPD This course is designed to give you the theoretical knowledge (and a lot more) needed to accompany the Emergency First Aid at Work 6 hour First Aid course. This is a convenient and easy way for businesses requiring an Appointed Person qualification to become First Aid compliant. This course is also an excellent annual refresher for the fully regulated FAW and EFAW courses to ensure you remain HSE compliant. This course is an excellent First Aid Training package for those with English as a Second Language to prepare themselves to pass a practical first aid course. The content also serves as an ideal annual refresher covering the full HSE syllabus plus head injuries, heart attack, asthma and much more. This course fulfils all the criteria for Appointed Person First Aid training, however a practical course is required in order to comply with the HSE requirements to be a First Aider. The course consists of illustrated step by step directions, flow charts, diagrams, videos and short test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and on completion you will be able to print your Certificate. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course Contents: Action in an emergency Keep yourself safe Priorities of Treatment Preparing for an emergency Helpful information What to put in your First Aid kit Information to give the Emergency Services Role of the First Aider The Primary Survey – How to help in an Emergency Danger Response Airway Breathing Unresponsive and Breathing Recovery Position How to put someone into the Recovery position How to put a baby into the recovery position Secondary Survey Heart Attack and Angina Unconscious and not breathing Resuscitation Resuscitation – Child Resuscitating a Baby Hygiene during CPR Compression only Resuscitation Breathing Problems Choking How to help a Choking adult How to help a choking child How to help a choking baby Asthma What causes asthma How to help in an asthma attack Management of Asthma in a child care setting Panic Attacks and hyperventilation Anaphylactic Shock Wounds and bleeding How to treat a bleeding wound Dressings Embedded objects How much blood can you afford to lose? Shock Treatment of Shock Symptoms of Shock Knocked out teeth Internal Bleeding Amputated parts Eye injuries Nose bleeds Objects in nose Objects in ears Types of Wounds Fainting Burns Poisoning Breaks, Sprains and Dislocations How do you know if they have broken a bone? Treatment for soft tissue injuries or possible closed fractures Types of Fractures When to call an ambulance Dislocation Bandaging Slings Head Injuries Spinal Injuries Spinal Injury Basics Log rolling someone into recovery position Major Crush injury – 15 minute rule Fitting / Seizures / Convulsions Medical conditions Useful advice Accident forms Final Lesson, Quiz and Certificate

Development : Personal Development Online One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Personal Development course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this Personal Development course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! >> Main Course: Personal Development >> Free Courses Course 01: Level 5 Negotiation Skills Course Course 02: Anger Management Course 03: Dealing with Difficult People [ Note: Free PDF certificate as soon as completing the Personal Development course ] Development : Personal Development Detailed Course Curriculum of Personal Development Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method of Development : Personal Development After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Development : Personal Development After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Development : Personal Development This Personal Development course is suitable for anyone who is dedicated to their professional development. Requirements Development : Personal Development There are no specific requirements for this Personal Development course because it does not require any advanced knowledge or skills. Career path Development : Personal Development This Level 5 Diploma in Personal Development could be the key to the leadership career of your dreams. Certificates Certificate of completion Digital certificate - Included

Safe Handling of Medication in Health & Social Care Online Training The purpose of this course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. The Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care qualification covers the different medications and their applications. You will also learn how to safely store and dispose of medicines, how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. Learning Outcomes After completing Level 2 - Safe Handling of Medication in Health & Social Care course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. Level 2 - Safe Handling of Medication in Health & Social Care Bundle Courses Course 01: Level 2 - Safe Handling of Medication in Health & Social Care Course 02: Social Worker: Social Work Diploma Course 03: Level 2 Health & Care Course 04: Level 2 Certificate in Understanding Nutrition and Health Course 05: Level 3 Diploma in Healthcare Support Safe Handling of Medication in Health & Social Care Training Course Curriculum of Level 2 - Safe Handling of Medication in Health & Social Care Module 01: Understand Medication and Prescriptions Module 02: Supply, Storage and Disposal of Medication Module 03: Understand the Requirements for the Safe Administration of Medication Module 04: Record Keeping and Audit Processes for Medication --------------------------- Assessment Method of Safe Handling of Medication in Health & Social Care After completing each module of the Safe Handling of Medication in Health & Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Safe Handling of Medication in Health & Social Care After completing the MCQ/Assignment assessment for this Safe Handling of Medication in Health & Social Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Safe Handling of Medication in Health & Social Care Online Training This qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. Requirements Safe Handling of Medication in Health & Social Care Online Training There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Safe Handling of Medication in Health & Social Care Online Training Level 2 - Safe Handling of Medication in Health & Social Care course is designed for anyone who wants to start a career in care and wishes to handle medication. It can lead to roles such as Care Worker or Pharmacy Assistant. Certificates Certificate of completion Digital certificate - Included

As AML- Anti Money Laundering compliance is a legal requirement for businesses in the UK, the demand for AML consultants and experts is at its peak and is expected to rise even further. Accordingly, if you want to secure yourself in an in-demand and rewarding career path, then this AML - Anti Money Laundering Training could be the perfect choice for you! Our AML- Anti Money Laundering bundle starts with the basics of AML and gradually progresses towards advanced topics. Therefore, each lesson of this AML is intuitive and easy to understand. Why would you choose the AML - Anti Money Laundering course: Lifetime access to AML - Anti Money Laundering course materials Full tutor support is available from Monday to Friday with the AML - Anti Money Laundering course Learn AML - Anti Money Laundering skills at your own pace from the comfort of your home Gain a complete understanding of AML - Anti Money Laundering course Diploma in Anti-Money Laundering (AML) at QLS Level 5 Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS), a UK-based organisation that sets standards for non-regulated training and learning, has endorsed this course for its high-quality, non-regulated provision and training programmes. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: AML Analyst AML Officer AML Manager Process Trainer AML Training Assistant Requirements To enrol in this AML - Anti Money Laundering course, all you need is a basic understanding of the English Language and an internet connection. Career path The AML - Anti Money Laundering course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to AML - Anti Money Laundering. Anti-Money Laundering Analyst Portfolio Operations Specialist Quality Control Analyst Fraud Monitoring Associate Investigations Specialist Compliance Investigator Financial Reporting Analyst Certificates CDP Accerdited PDF Certificate Digital certificate - Included CDP Accerdited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each QLS Endorsed Hard Copy Certificate Hard copy certificate - £109

Understanding the Safe Handling of Medication in Health & Social Care Online Training The purpose of this Understanding the Safe Handling of Medication in Health & Social Care course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. The Understanding the Safe Handling of Medication in Health & Social Care qualification covers the different medications and their applications. You will also learn how to safely store and dispose of medicines, how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. Learning Outcomes After completing this Understanding the Safe Handling of Medication in Health & Social Care course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. Courses: Course 01: Understanding the Safe Handling of Medication in Health & Social Care Course 02: Social Worker: Social Work Diploma Course 03: Level 3 Award in Health and Social Care Understanding the Safe Handling of Medication in Health & Social Care Course Curriculum of Understanding the Safe Handling of Medication in Health & Social Care Module 1: Understand Medication and Prescriptions Module 2: Supply, Storage and Disposal of Medication Module 3: Understand the Requirements for the Safe Administration of Medication Module 4: Record Keeping and Audit Processes for Medication Assessment Method of Understanding the Safe Handling of Medication in Health & Social Care After completing each module of the Understanding the Safe Handling of Medication in Health & Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Understanding the Safe Handling of Medication in Health & Social Care After completing the MCQ/Assignment assessment for this Understanding the Safe Handling of Medication in Health & Social Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Understanding the Safe Handling of Medication in Health & Social Care This qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. Requirements Understanding the Safe Handling of Medication in Health & Social Care There are no specific requirements for this Understanding the Safe Handling of Medication in Health & Social Care course because it does not require any advanced knowledge or skills. Career path Understanding the Safe Handling of Medication in Health & Social Care Understanding the Safe Handling of Medication in Health & Social Care course is designed for anyone who wants to start a career in care and wishes to handle medication. Certificates Certificate of completion Digital certificate - Included

Are you looking to enhance your Financial Crime Prevention Officer skills? If yes, then you have come to the right place. Our comprehensive course on Financial Crime Prevention Officer will assist you in producing the best possible outcome by mastering the Financial Crime Prevention Officer skills. The Financial Crime Prevention Officer course is for those who want to be successful. In the Financial Crime Prevention Officer course, you will learn the essential knowledge needed to become well versed in Financial Crime Prevention Officer. Our Financial Crime Prevention Officer course starts with the basics of Financial Crime Prevention Officer and gradually progresses towards advanced topics. Therefore, each lesson of this Financial Crime Prevention Officer course is intuitive and easy to understand. Why would you choose the Financial Crime Prevention Officer course from Compliance Central: Lifetime access to Financial Crime Prevention Officer course materials Full tutor support is available from Monday to Friday with the Financial Crime Prevention Officer course Learn Financial Crime Prevention Officer skills at your own pace from the comfort of your home Gain a complete understanding of Financial Crime Prevention Officer course Accessible, informative Financial Crime Prevention Officer learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Financial Crime Prevention Officer Study Financial Crime Prevention Officer in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Financial Crime Prevention Officer Course Financial Crime Prevention Officer Curriculum Breakdown of the Financial Crime Prevention Officer Course Course Outline: Module 01: Introduction to Financial Investigation Module 02: Characteristics of Financial Crimes Module 03: Categories of Financial Crimes Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Laws against Financial Fraud Module 10: Property Law Module 11: The Mortgage Law CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Financial Crime Prevention Officer course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Financial Crime Prevention Officer. It is also great for professionals who are already working in Financial Crime Prevention Officer and want to get promoted at work. Requirements To enrol in this Financial Crime Prevention Officer course, all you need is a basic understanding of the English Language and an internet connection. Career path Financial Crime Analyst: £30,000 to £50,000 per year Anti-Money Laundering (AML) Investigator: £35,000 to £60,000 per year Fraud Prevention Specialist: £35,000 to £60,000 per year Compliance Officer: £40,000 to £70,000 per year Risk Management Analyst: £35,000 to £60,000 per year Financial Investigator: £40,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Getting Started The Level 3 Diploma in Hospitality and Tourism Management is designed to promote both academic and professional growth in hospitality and tourism managers, enabling learners to realise their potential and contribute to the advancement of organisations in the hospitality and tourism sectors. This course will address the key aspects of the Hospitality and Tourism industry by exploring and analysing real-life scenarios and businesses.  Key Benefits This qualification prepares learners to Employ management principles in the hospitality and tourism sector Assess and implement business management principles relevant to this industry Exhibit proficient verbal and communication skills Operate both independently and collaboratively as a team member Evaluate problem-solving methods tailored to business and industry Foster personal development and growth. Key Highlights This course module is designed to cultivate and reward current and future hospitality and tourism managers, enhancing recognition and professionalism within the industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Level 3 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager; Est. Salary £51,699p.a Event Manager; Est. Salary £43,911p.a Tour Manager; Est. Salary £35,501p.a About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements This is an open entry qualification, and the only requirement is that candidates possess an IELTS 5.5 or other evidence of competence in English at this level. Progression A QUALIFI Level 4 Diploma  Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Introduction to the Tourism Industry Reference No : H/617/5595 Credit : 30 || TQT : 200 Students will gain insight into the various delivery channels present in the market, comprehending their respective roles and functions. This understanding will also extend to an appreciation of the industry's historical development and anticipated future evolution. UNIT2- Introduction to the Hospitality Industry Reference No : M/617/5597 Credit : 30 || TQT : 200 The primary objective of this unit is to acquaint learners with the hospitality industry, providing them with a comprehensive overview of its composition and structure. UNIT3- Introduction to Marketing for Hospitality and Tourism Reference No : A/617/5599 Credit : 30 || TQT : 200 Within this unit, learners will grasp the impact of external market factors on a hospitality or tourism organisation and how it influences their operations. UNIT4- Introduction to Customer Service for Hospitality and Tourism Reference No : M/617/5602 Credit : 30 || TQT : 200 Within this unit, students will develop an appreciation for the significance of customer service in both the hospitality and tourism sectors. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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