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Basic Bookkeeping - Level 2 is one of our best selling and most popular course. The Basic Bookkeeping - Level 2 is organised into 4 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 1 hour! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Basic Bookkeeping - Level 2 is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Introduction to the course Introduction 00:02:00 Bookkeeping systems Manual System 00:08:00 Computerised Systems 00:10:00 How it Fits Together 00:08:00 The functionality of bookkeeping Ledgers 00:10:00 Trial Balance and Coding 00:10:00 PNL Account and Balance Sheet 00:04:00 On a personal note AILE Personal 00:05:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview: ***Limited Time Offer*** ★★★ Enrolment Gift: Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £200 - Enrol Now! ★★★ Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in SEN Teaching and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one SEN Teaching bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand SEN Teaching course that will enhance your skills and prepare you for the competitive job market. Also, our SEN Teaching experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in SEN Teaching, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This SEN Teaching Bundle Consists of the following Premium courses: Course 01: SEN Teaching Diploma Course 02: SENCO (Special Educational Needs Coordination) Training Online Course 03: Child Psychology Course 04: Counselling Children & Supporting Their Wellbeing Course 05: Learning Support Assistant Course 06: Understanding Autism Awareness and Diagnosis Level 2 Course 07: Child Language Disorder (CLD) Course 08: ADHD Awareness Course 09: Dyslexia Awareness Course Course 10: Play Therapy Course 11: EYFS Teaching - Level 3 Course 12: Child Neglect Awareness Certificate Course Course 13: Safeguarding Children Level 3 Course 14: Domestic Violence and Abuse Awareness - Level 2 Key Features of the SEN Teaching Course: FREE SEN Teaching CPD-accredited certificate Get a free student ID card with SEN Teaching training (£10 applicable for international delivery) Lifetime access to the SEN Teaching course materials The SEN Teaching program comes with 24/7 tutor support Get instant access to this SEN Teaching course Learn SEN Teaching training from anywhere in the world The SEN Teaching training is affordable and simple to understand The SEN Teaching training is entirely online Enrol in Civil Engineering and Construction Management today and start your journey to becoming a successful civil engineer or construction manager! Description: Enrol in this SEN Teaching Bundle today and start your journey to becoming successful! ★★★ Course Curriculum of SEN Teaching Bundle ★★★ Course 01: SEN Teaching Diploma Special Education Needs (SEN) An Overview SEN Support High Quality Teaching for Pupils with SEN SEN Teaching Methodologies Communication and Interaction Cognition and Learning Social, Emotional and Mental Health Difficulties Sensory or Physical Needs Working in Partnership =========>>>>> And 13 More Related Courses <<<<<========= How will I get my SEN Teaching Certificate? After successfully completing the SEN Teaching course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*14 = £139) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) So, enrol now in this SEN Teaching Bundle to kickstart your career! Who is this SEN Teaching course for? Anyone from any background can enrol in this SEN Teaching bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their studies or for the future. Requirements Our SEN Teaching is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included You will get the PDF Certificate for the title course (SEN Teaching Diploma) absolutely Free! Hard copy certificate - Included You will get the Hard Copy certificate for the title course (SEN Teaching Diploma) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this Reiki course, you will gain skills that allow you to heal, rejuvenate and enhance life force energy. You will become a certified reiki practitioner, capable of making a positive impact on the physical, emotional and spiritual dimensions. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Gain a deep understanding of the energy of reiki and learn how to develop commitment and daily practice to spiritual development Understand the importance and different versions of the reiki symbols and the steps to draw and use it Know how to incorporate the reiki principles in your daily lives Learn how to interact with positive aura and energies, develop intuition, and perform different reiki meditation techniques Know how to safeguard yourself physically and how to eliminate negative energies from your lives Understand self-treatment techniques and the difference between distance and remote treatments Know how to perform aura cleansing and how to use reiki with crystals Why Reiki Level 1 to Master Level Course right for you? This reiki course is designed for people who want to connect with God spiritually, introspect, and feel relaxed with positive energies and healing. Reiki helps you change your perspective of living significantly, experience a sense of connectedness and feel meaning and purpose. This reiki course helps you to advance to the next level of reiki development and guides you to teach reiki professionally. It serves as a self-healing tool for people who have suffered personal setbacks and undergoing mental illness. By the end of this course, you'll know the advanced techniques to integrate reiki into your lives, the process to carry reiki attunements, understand spiritual development, and the reiki principles. Reiki Level 1 to Master Level Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Reiki at QLS Level 1 Introduction to Reiki What is Reiki. How Reiki works The History of Reiki Reiki Principles Preparing for Reiki 1 The Anatomy Preparation Self Treatment Preparing to Treat Others Treating Others The Possibilities Comfort Endless Possibilities Conclusion Reiki at QLS Level 1: Attunement Reiki 1 Attunement Reiki at QLS Level 2 (& Manual) Introducing Level 2 Reiki Level 2 (& Manual) Gassho Gassho Meditation Example Reiji Ho Chiryo New Possibilities Symbols Sacred Symbols The First Symbol The Second Symbol The Third Symbol Motor Zanon Distant Healing Treatment Form Distant Healing Distant Healing Techniques Examples of Distant Healing Working with Reiki Working with Reiki Additional Reiki Symbols Combining Reiki with other healing methods Animal Reiki Techniques Reiki at QLS Level 2: Attunement Reiki 2 Attunement Audio Tracks Heartbeat The Light Meditation The Morning Meditation Reiki Music Reiki Master Level Introduction Reiki Master Level Manual Symbolism Reiki and Symbolism The Reiki Master Symbol Non Traditional Master Symbol The Attunement Ceremony The Reiki Attunement Ceremony Crown To Crown Attunement Preparing For The Attunement Ceremony Performing Reiki Attunements Performing Reiki 1 Attunement Performing Reiki 2 Attunement Performing Reiki Master Attunement Distant Attunement Advanced Reiki Reiki Advanced Level Manual Reiki at QLS Level 3 Attunement Reiki Level 3 Attunement Who should take this course? This reiki Course is ideal for anyone who wants to take their career to the next level, those who wish to ingrain reiki into their everyday lives deeply. This course is designed for individuals who want to learn more about reiki and would like to enhance their skill-set and knowledge in reiki. People who are ready to commit to healing on all levels and want to open the reiki healing powers can also take this course. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Check out our Crystal Reiki Masterclass Online Course and learn how to use crystals to balance energy and promote healing in yourself and others. It's a great way to enhance your knowledge and skills in holistic wellness. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What Is a Reiki Training Course? A Reiki program is a training program that teaches individuals the principles and techniques, a Japanese healing modality. It is based on the belief in the existence of a life force energy that flows through all living beings, and the practice involves channelling this energy to promote healing, relaxation, and overall well-being. How Much Is A Reiki Course? The cost of a program varies depending on the course levels. The average cost of level 1 can range from £105-£160. Level 2 courses might be slightly more expensive ranging from £135-£185. And the master-level courses tend to be the most expensive ranging from £500-£2000 or more. How Much Is a Palm-Healing Master Course? The master-level courses tend to be the most expensive ranging from £500-£2000 or more. However, the cost can vary depending on the location, duration and expertise of the instructor. What Is a Healing Method Course? A training program that teaches individuals the principles and techniques, a Japanese healing modality. Based on the belief in the existence of a life force energy that flows through all living beings. Are Online Energy Healing Courses Legit? Yes, online energy healing courses can be legitimate and provide valuable training. Over the years, advancements in technology have made it possible for various disciplines to be taught through online platforms. However, it's essential to exercise caution and choose reputable online courses to ensure the quality of training

This Working With Children - Course is an introductory course designed for learners, regardless of employment status, who want or need to develop their understanding of the main issues in childcare learning and development. The Working With Children - Course qualification provides students with a good understanding of the practical skills required for working with young children and employment in general. This Working With Children - Course covers healthy eating and planning and participating in activities to encourage children to eat healthily. This Working With Children - Course also covers supporting the provision of a safe learning environment for young children, health and safety requirements and the importance of keeping all children safe from harm, designing a range of play activities for young children aimed at their age and stage of development. Learning Outcomes After completing Working With Children - Course, the learner will be able to: Understand how to encourage children to eat healthily. Understand how to create a safe environment for young children. Understand the features of effective teamwork. Understand the role in promoting children's rights. Understand how to provide a variety of appropriate play activities for young children. Why Choose Working With Children - Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Working with Children Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Working With Children Bundle Course Course 01: Working With Children - Course Course 02: Level 2 Diploma for the Early Years Practitioner Course 03: Level 2 Certificate in Behaviour that Challenges in Children Course 04: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course 05: Level 2 Award in Preparation for the Responsibilities of Parenting Course 06: Level 2 Award in Babysitting Course 07: Level 3 Designated Safeguarding Lead Training Course Child Course 08: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training Course 09: Level 2 Award in Support Work in Schools and Colleges Course 10: Care and support for Vulnerable Children Course 11: Speech & Language Therapy Course 12: Primary Teaching Diploma Course 13: Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course 14: Level 4 Diploma in Child Counselling Course Course 15: Child and Adolescent Mental Health Course Course 16: Child Protection and Risk Assessment Course 17: Level 3 Certificate in Understanding Autism Course 18: Level 3 Award in Childcare and Education Course Course 19: Advanced Diploma in Child Care Course 20: Introduction to Psychology ***Other Benefits of Working With Children Bundle Course Free 20 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Working With Children - Course ] Course Curriculum OfLevel 1 Award in Working With Children Module 01: Encouraging Children to Eat Healthily Module 02: Create a Safe Environment for Young Children Module 03: Working in a Team Module 04: Contribute to Equality of Opportunity in Support of Young Children's Development Module 05: Provide a Range of Appropriate Play Activities for Young Children >> ---------------- << Assessment Method After completing each module of the Working With Children - Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Working With Children - Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Working with Children course is ideal for motivated students who want to improve their personal and professional skills while also preparing for their dream job! This Course is also ideal for those who want to learn in-depth about this topic and value staying up to date on the most recent facts and expertise. Requirements There are no specific requirements for Working with Children course because it does not require any advanced knowledge or skills. Career path This Working with Children course does not provide a direct job qualification. However, you must deal with children as a parent, teacher, family member, or other professional. That is why it is critical to understand the Working with Children. Certificates Certificate of completion Digital certificate - Included

24 Hour Flash Deal **25-in-1 Level 3 Diploma in Cyber Security Management and Operations Mega Bundle** Level 3 Diploma in Cyber Security Management and Operations Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 3 Diploma in Cyber Security Management and Operations package online with Studyhub through our online learning platform. The Level 3 Diploma in Cyber Security Management and Operations bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Level 3 Diploma in Cyber Security Management and Operations course provides complete 360-degree training on Level 3 Diploma in Cyber Security Management and Operations. You'll get not one, not two, not three, but twenty-five Level 3 Diploma in Cyber Security Management and Operations courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Level 3 Diploma in Cyber Security Management and Operations courses are yours for as long as you want them once you enrol in this course This Level 3 Diploma in Cyber Security Management and Operations Bundle consists the following career oriented courses: Course 01: Cyber Security Advanced Training Course 02: CompTIA CySA+ Cybersecurity Analyst Course Course 03: Cyber Security Awareness Training Course 04: Cyber Security Incident Handling and Incident Response Course 05: Data Protection Level 3 and Data Security (GDPR) Training Certification Course 06: Cyber Security Law Course 07: Information Governance and Data Management Training Course 08: Network Security and Risk Management Course 09: CEH: Learn Ethical Hacking From A-Z: Beginner To Expert Course 10: Computer Networks Security from Scratch to Advanced Course 11: Data Center Training Essentials: Mechanical & Cooling Course 12: IT Administration and Networking Course 13: CompTIA Network+ Certification (N10-007) Course 14: Foundations of IT Security: Protecting Digital Assets Course 15: Digital Forensic Science: Unraveling Cybercrime Mysteries Course Course 16: IT Support Technician: Troubleshooting and Technical Expertise Course 17: SQL Database Management Course 18: Quick Data Science Approach from Scratch Course 19: Deep Learning Neural Network with R Course 20: Computer Workstation Safety Training Course 21: Foundations of Artificial Intelligence: Building Intelligent Systems Course 22: Functional Skills IT/ ICT Level 2 Course 23: Internet of Things (IoT) Course 24: Ransomware Uncovered Specialist Certificate Course 25: Security Management and Fraud Prevention Training In this exclusive Level 3 Diploma in Cyber Security Management and Operations bundle, you really hit the jackpot. Here's what you get: Step by step Level 3 Diploma in Cyber Security Management and Operations lessons One to one assistance from Level 3 Diploma in Cyber Security Management and Operationsprofessionals if you need it Innovative exams to test your knowledge after the Level 3 Diploma in Cyber Security Management and Operationscourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Level 3 Diploma in Cyber Security Management and Operations courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Level 3 Diploma in Cyber Security Management and Operations certificate and transcript on the next working day Easily learn the Level 3 Diploma in Cyber Security Management and Operations skills and knowledge you want from the comfort of your home The Level 3 Diploma in Cyber Security Management and Operations course has been prepared by focusing largely on Level 3 Diploma in Cyber Security Management and Operations career readiness. It has been designed by our Level 3 Diploma in Cyber Security Management and Operations specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Level 3 Diploma in Cyber Security Management and Operations Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Level 3 Diploma in Cyber Security Management and Operations bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Level 3 Diploma in Cyber Security Management and Operations Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 3 Diploma in Cyber Security Management and Operations Elementary modules, allowing our students to grasp each lesson quickly. The Level 3 Diploma in Cyber Security Management and Operations course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Diploma in Cyber Security Management and Operations training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 3 Diploma in Cyber Security Management and Operations Level 2 Diploma in Business Beginners in Cyber Security Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Level 3 Diploma in Cyber Security Management and Operations course, all you need is - A smart device A secure internet connection And a keen interest in Level 3 Diploma in Cyber Security Management and Operations Career path You will be able to kickstart your Level 3 Diploma in Cyber Security Management and Operations career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 3 Diploma in Cyber Security Management and Operations career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Register on the Level 2 Certificate in Working in the Health Sector today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Level 2 Certificate in Working in the Health Sector course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Level 2 Certificate in Working in the Health Sector course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Level 2 Certificate in Working in the Health Sector course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.   Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.   Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.   Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access