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The Retail Customer Service course is a skills-focused course, designed to provide those working in the retail sector with the knowledge and expertise to deal with customers effectively. It offers complete training and guidance on how to manage different types of customers, deal with challenging situations, use market trends to your advantage, and much more. You will also learn how to provide excellent customer service in-person, over the phone and online, using advanced techniques and strategies. This Theoretical training course will also help you to build your confidence and body language skills for managing any customer service responsibility, whether that be advising customers about their purchases or turning upset or angry customers around. By the end of the course, you will have an excellent understanding of basic customers needs and customer behaviour, including how to use it to your advantage to secure a sale. You'll also have a whole set of core skills needed to fast track your career, from influencing to problem-solving. Learning Outcomes By the end of the course, learners will be able to: Fully understand the sales process and deal effectively with customers at checkout Demonstrate in-depth knowledge of consumer behaviour and customer needs Understand the Point-of-Sale (PoS) concept and the different types of POS Use body language to their advantage and to deal with difficult customers Take advantage of trends to target customers effectively and in the best possible way Demonstrate excellent active listening, body language and communication skills Identify and address customers' needs, and go the extra mile to satisfy them Turn difficult customers around and handle complaints and bad manners effectively Deal with at-your-desk requests and use proper telephone etiquette Provide electronic customer service and understand internet etiquette rules Key Features Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified safeguarding professionals Self-paced laptop/tablet/smartphone-friendly learning 24/7 Learning support and assistance *** Additional Gifts *** Free Life Coaching Course Course Curriculum Module 1: Who We Are and What We Do In module one, we will deepen our understanding of what constitutes excellent customer service, with an overview of the role and responsibilities of a customer service provider. Module 2: The Sales Process and Dealing with Customers at the Checkout In module two, we will gain an in-depth understanding of the point-of-sale concept and the basic requirements for handling the checkout process. It also goes into detail about the personal characteristics required for dealing with this process. Module 3: Importance of Consumer Behaviour In module three, we will gain an insight into consumer behaviour and how to use it to your advantage as a retail worker. It also covers issues related to consumer behaviour such as out of stock products and labelling. Module 4: Taking Trends and Targeting Customers Effectively In module four, we will explore consumer trends and strategies for taking advantage of market trends to increase sales. It includes important guidance on how to target customers effectively. Module 5: The Importance of Communicating with Customers In module five, we will learn about customer communication, exploring advanced techniques and strategies for dealing with unhappy customers, from tone of voice to active listening skills. Module 6: Identifying and Addressing Customer Needs In module six, we will learn how to identify and address customers' basic needs, with expert tips and advice on how to go the extra mile to ensure a satisfactory shopping experience. Module 7: Generating Return Business In module seven, we will gain a wide range of communication skills and be trained on how to address complaints, with advanced strategies for turning upset customers around. Module 8: In-Person Customer Service In module eight, we will develop our understanding of the rules regarding face-to-face customer service. It provides training on how to deal with at-your-desk requests and use body language to your advantage. Module 9: Giving Customer Service over the Phone In module nine, we will explore the rules for telephone etiquette, taking a look at its key advantages and disadvantages. It also includes tips and tricks for handling different customer service scenarios over the phone. Module 10: Providing Electronic Customer Service In module ten, we will learn the principles of internet etiquette, with tips on how to eliminate electronic ping-pong. We'll also learn about the benefits and setbacks of electronic customer service. Module 11: Recovering Difficult Customers In module eleven, we will discover how to de-escalate the situation when dealing with angry customers, and establish some common ground with them. It also includes personal development strategies for dealing with stress and emotions at work. Module 12: Understanding When to Escalate In this final module, we will learn how to deal with a range of difficult scenarios within a retail environment, including how to deal with vulgarity, insults and physical threats in a professional manner. Accreditation All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 5 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Retail Customer Service training course is ideal for those who work in retail or aspire to kickstart a career in this sector. It includes Theoretical training for: Retail Assistants Sales Advisors Sales Associates Store Managers Requirements Learners do not require any prior qualifications to enrol on this course. Career path Retail Store Manager - £22-40k/year Retail Buyer - £25-50k/year Retail Merchandiser - £20-40k/year Customer Experience Manager - £30-60k/year Customer Service Representative - £18-25k/year Sales Associate - £16-25k/year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

In today's flourishing world of floristry, myriad opportunities await those with passion and prowess. The floristry industry is more than just bouquets and centrepieces; it's an artistic realm where creativity meets business and emotions are expressed through petals and leaves. With the "Floristry: Starting Your Own Floristry Business" course, embark on a comprehensive journey that starts with the foundational elements of floristry and culminates in entrepreneurial mastery. Navigating through the petals and thorns of the floristry industry, this course meticulously intertwines the artistic and commercial aspects of floristry. From mastering the art of floral arrangement to strategically planning and initiating your own floristry business, every module is a step towards constructing a successful career path in floristry. Enrich your floristry knowledge, enhance your design skills, and unearth the secrets of turning a floristry hobby into a thriving business with us. Cultivate your future in floristry with a course that marries creativity and commerce in the enchanting world of flowers. Learning Outcomes: Acquire foundational knowledge of floristry, understanding the varied services and offerings within the industry. Develop expertise in flower and plant identification, care, and treatment, ensuring longevity and vibrancy in arrangements. Master the art and science behind creating captivating floral arrangements, from bouquets to intricate wedding displays. Delve into the principles of design, enhancing each floral creation's aesthetic appeal and emotional resonance. Gain insights into the commercial aspects of floristry, from securing a role in the industry to effectively managing a floristry business. Equip oneself with the skills and strategies to launch and sustain a successful floristry business. "Floristry: Starting Your Own Floristry Business" invites you on a mesmerising journey through the vibrant world of flowers and entrepreneurial ventures. This course is meticulously designed to guide budding enthusiasts, transforming them into seasoned floral professionals. Participants will be immersed in the intricate details of flower and plant identification whilst mastering essential care and treatment techniques to ensure the longevity and vibrancy of every floral arrangement. The course encapsulates the artistry and emotional connections inherent to floristry, from celebrating unions with wedding arrangements to commemorating farewells with funeral displays. However, the beauty of floristry only resides in arrangements and designs. This comprehensive programme also unveils the business side of the floral world, offering insights into turning a passion into a thriving venture. Whether dreaming of establishing a boutique or becoming an industry leader, this course plants the seeds for a flourishing future in floristry. Embrace the opportunity to meld creativity with commerce in the enchanting realm of floristry. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Floristry 1: Introduction to Floristry Preview Module 2: Services Provided by Florists 2: Services Provided by Florists Module 3: Flowers & Plants 3: Flowers & Plants Module 4: Flower Care & Treatment 4: Flower Care & Treatment Module 5: Choosing Popular Flowers & Fillers 5: Choosing Popular Flowers & Fillers Module 6: Elements & Principles of Design 6: Elements & Principles of Design Module 7: How to Make Floral Arrangements 7: How to Make Floral Arrangements Module 8: Making Bouquet, Corsage, Fruit Basket & Basket Garden 8: Making Bouquet, Corsage, Fruit Basket & Basket Garden Module 9: Wedding Floristry 9: Wedding Floristry Module 10: Making Funeral Flower Arrangements 10: Making Funeral Flower Arrangements Module 11: Beautiful Floral Designs 11: Beautiful Floral Designs Module 12: Getting a Job in the Floristry Industry 12: Getting a Job in the Floristry Industry Module 13: Starting Your Own Floristry Business 13: Starting Your Own Floristry Business Who is this course for? The target audience for the course is: Aspiring Florists: Individuals passionate about transitioning into the floristry industry. Entrepreneurs: Those wanting to launch their floristry businesses. Wedding Planners: Professionals keen to integrate floristry into their services. Hobbyists: Flower enthusiasts aiming for a deeper understanding of the craft. Existing Florists: Professionals seeking skill refreshment or business insights. Career Changers: Those exploring floristry as a new professional avenue. Requirements Without any formal requirements, you can delightfully enrol in this course. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Career path Our Floristry: Starting Your Own Floristry Business course will prepare you for a range of careers, including: Event Planner: £17,000 - £32,000 Annually Event Manager: £20,000 - £41,000 Annually Florist: £16,000 - £24,000 Annually Floral Designer: £17,000 - £33,000 Annually Wedding Florist: £25,000 - £40,000. Business Owner: £30,000 - £60,000+. Supply Chain Manager: £35,000 - £50,000.

The Feline Behaviour and Psychology is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Feline Behaviour and Psychology consists of several modules that take around 7 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Understanding Feline According to Origin Domestication of Cats 00:11:00 Communication & Stress According to Origin 00:09:00 Sleeping & Toileting According to Origin 00:08:00 Hunting & Drinking Water According to Origin 00:07:00 Reproduction & Disease According to Origin 00:07:00 Another Type of Cats - Feral Cats 00:10:00 Understanding Feline Behaviour Understanding Feline Body Language 00:18:00 Understanding Common Behaviour 00:21:00 Understanding Cat Communication 00:21:00 Understanding Feline Psychology Types of Feline Need 00:12:00 Do Cats Feel Love and Other Human Emotions? 00:14:00 How Smart Are Cats? 00:10:00 Why Do Cats Do Things Why Do Cats Hiss? 00:04:00 Why Do Cats Purr? 00:08:00 Why Do Cats Rub Against Things? 00:08:00 Why Do Cats Scratch Things? 00:07:00 Why Do Cats Play with Their Prey? 00:06:00 Why Do Some Cats Become Anxious or Phobic? 00:11:00 Why Do Cats Roll on Their Backs to Greet People? 00:04:00 Why Do Cats 'Sulk'? 00:05:00 Why Do Cats Knead or Paddle with Their Paws? 00:04:00 Why Does a Male Cat Bite a Female's Neck While Mating? 00:04:00 Why Do Mother Cats Move Kittens? 00:07:00 Cat Care Training Cats and the Law 00:09:00 Bringing Your New Cat Home 00:20:00 Feeding and Controlling Obesity 00:28:00 Managing Your Cat's Behaviour 00:41:00 Keeping Your Cat Safe 00:34:00 Neutering - Family Planning for Felines 00:16:00 Pregnant Cats, Birth and Care of Young Kittens 00:36:00 Cats Living Together 00:08:00 How to Prevent Cat Conflicts in Multi-cat Households 00:11:00 When to Let Go 00:12:00 Why Do Some Cats Howl, Especially at Night? 00:11:00 Assignment Assignment - Feline Behaviour And Psychology 3 weeks, 3 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Body Language and Gesture Training will help you to master the skills necessary to become a better communicator and reader of non-verbal communication. You will learn how to become a master at reading micro-expressions in the face, as well as various movements of the entire body, to detect deception, to know when a person is truly remembering versus imagining, and so much more. This course provides an abundance of information that will help you understand what law enforcement agents and psychologists have known for decades - that by closely observing a person and knowing what to look for you can understand the underlying emotions that a person may be trying to hide. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Body Language and Gesture Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Introduction to Body Language What Is Body Language 00:15:00 How to Read Body Language 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mastering Your Body Language Introduction To Body Language 00:15:00 Understand The Positive And Negative Positions 00:15:00 Observe How People React To Certain Body Language 00:15:00 Set A Goal For The Image You Wish To Project 00:15:00 Practice Scenarios In The Mirror 00:15:00 Train Your Body To React Positively 00:30:00 Learn How To Take Down Someone's Wall with Positive Body Positions 00:30:00 Understand The Importance Of Symmetry 00:15:00 Understand The Importance Of Matching The Other Person 00:15:00 What You Can Get Into With The Incorrect Body Language 00:15:00 Communicating Effectively Module One - Getting Started 00:30:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Effective Communication: Body Language- Activities 00:00:00 Recommended Reading Recommended Reading : Body Language and Gesture Training 00:00:00 Mock Exam Mock Exam - Body Language and Gesture Training 00:30:00 Final Exam Final Exam - Body Language and Gesture Training 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Complete English Course - Beginner Level today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Complete English Course - Beginner Level course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Complete English Course - Beginner Level course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Complete English Course - Beginner Level course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Learn English: English Course for Beginners (A1, A2, A2+) Learn English- Find out all about this course in less than two minutes 00:01:00 Learn English - Greetings. Introductions and Alphabet. Spelling Skills 00:11:00 Learn English - Greetings. Introductions and Alphabet. Spelling Skill (ii) 00:17:00 Learn English - Numbers. Cardinal & Ordinal numbers 00:15:00 Numbers. Decimal points, Percentages & Fractions. Money & more 00:10:00 Numbers. Decimal points, Percentages & Fractions. Money & more (ii) 00:10:00 Names Learn English - Name & Personal Information 00:15:00 Learn English - This, that, here, there. Animals 00:11:00 Learn English - Present of the verb 'to be' 00:10:00 Learn English - Action Verbs 00:15:00 Learn English - Adjectives. Comparative and Superlative Adjectives. 00:15:00 Learn English - Basic prepositions use. Prepositions 00:19:00 Learn English - There is, There are. Nouns 00:12:00 Learn English - Some, any, much, many 00:10:00 Learn English - Question Words 00:14:00 Verbs Learn English - Irregular Verbs 00:14:00 Learn English - Adverbs. 00:09:00 Learn English - Adverbs of Frequency 00:12:00 Subject Pronouns. Possessive Adjectives. Object Pronouns. Possess 00:13:00 Learn English - Jobs. 00:14:00 Learn English - Telling the Time. 00:09:00 Learn English - Telling the Time. (II) 00:13:00 Learn English - Time expressions. 00:12:00 Learn English - Everyday Objects 00:13:00 Learn English - House and rooms 00:16:00 Learn English - Future simple 00:12:00 Learn English - Emotions 00:15:00 Tense Learn English - Perfect Continuous Tense 00:16:00 Learn English - Perfect Tense 00:14:00 Learn English - Parts of human body 00:13:00 Learn English - Perfect Continuous Tense0000 00:16:00 Learn English - Friends and family 00:12:00 Learn English - Gerunds 00:16:00 Learn English - Town, city, countryside 00:17:00 Learn English - Active Voice and Passive Voice 00:20:00 Learn English - Mood of the sentence 00:16:00 Learn English - Conjunctions and Conjunctive Adverbs 00:16:00 Learn English - Auxiliary Verbs 00:15:00 Learn English - Grammar essentials 00:12:00 Dictation Dictation 1 00:07:00 Dictation 2 00:06:00 Dictation 3 00:06:00 Dictation 4 00:09:00 Dictation 6 00:05:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Mental Freedom: From PAIN To POWER is a set of assumptions, methods, or notions held by a person or a team. Mental Freedom: From PAIN To POWER is the belief that most basic abilities can be developed through dedication and hard work. Success is a hard-earned thing and needs contingency. The goal of this Success training is to help you achieve your goals in the fastest, simplest and easiest way possible. This course will save you years of research time and avoid frustration and struggle. Learn to Develop a Successful. This Mental Freedom: From PAIN To POWER course is based on scientific research & principles that will give you fast results. Having these tools & strategies will make becoming successful so much easier, dramatically increase the results you get & help you achieve your goals in far less time. Mental Freedom: From PAIN To POWER is now a buzzword in all walks of life including study, business, work and so much more. What you'll learn from this course This course is designed to give you the guidance you need to become a successful salesperson right from scratch. You'll learn: To set big goals & a growth mindset Difference between real decisions & wishes About consistency, The key to success Nothing is impossible with the right growth mindset The necessity and better ways of accountability To explore new adventurous ways to Success The way your language can shape your Success How failure can add to your success Why you should choose this Hidden Secrets Of Selling Course from iStudy Here are a few reasons why you should choose this Hidden Secrets Of Selling Course over other generic courses that you find on the internet: Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) CPD Qualification Standards and IAO accredited Fully compatible with any device Efficient exam system, assessment, and instant results Free Printable PDF Certificate immediately after completion Hard copy certificate is available, and you can get one for just £9! No prior qualifications are needed to take this course Improve your chance of gaining professional skills and boost your earning potential All these and we have our customer support team always ready to help you and make your learning experience as smooth and as enjoyable as possible. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below. Take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Establish the belief that you are in control of your own ability, and can learn and improve. The Certified Associate in Project Management (CAPM) Exam Preparation Course is designed for the people who want to take part in the Project Management Institute Project Management Professional (PMP) exam. The Project Management Professional (PMP) exam certificate is one of the well-known certificates for Project Manager that will create a wide range of opportunities for them. Having a certificate of Project Management Professional (PMP) means you have lots of doors to enter in the corporate world to nourish your project management skills and knowledge in the practical world for the betterment of a project. No matter where you are or from which country you belong, the certificate is considered as the gold standard of Project Management. The Certified Associate in Project Management (CAPM) Exam Preparation Course will prepare you for the exam and make you confident and anxiety-free. The course covers the eleven areas that are used to formulate the exam such as the Guide to the Project Management Body of Knowledge. In spite of these, the course will also introduce you to the registration system and includes more than 1300 review questions. In short, the course will make you confident and knowledgeable enough to sit for the exam. Course Highlights Mental Freedom: From PAIN To POWER is an award-winning and the best selling  course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mental Freedom: From PAIN To POWER into 17 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 44 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mental Freedom: From PAIN To POWER Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mental Freedom: From PAIN To POWER is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mental Freedom: From PAIN To POWER is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction - Meet The Instructor - Goals - Beginning Concepts From Pain To Power - PROMO VIDEO 00:05:00 Meet The Instructor and Goals 00:10:00 Beginning Concepts - Key Life Areas 00:30:00 Assertiveness - Faith - Rules 00:15:00 Moving from Pain to Power Beginning Coping Skills 00:13:00 'Importances' - Forgiveness - Starting Over 00:15:00 Growth - Self Evaluation - Letting Go 00:14:00 Beating Stress - Guilt & Worry - 'Explanatory Style' 00:17:00 Coping Skills and Life strategies 'Life Is Hard' - Responsibility - 'Dirty Secret Of Psychology' 00:13:00 NLP - Visualization - Mind/Body - Sleep 00:25:00 Perfectionism - Maladaptive Behaviors - Reality Therapy 00:19:00 Fear - Illusion Of Weakness - Reframing 00:17:00 Still More Coping Skills and Life Strategies Relationship Skills - ProActive - Journaling 00:16:00 Secondary Gains - Understanding - Choosing Your Emotions 00:19:00 'Emotional Timer' - Trust - Fairness - ZEN 00:17:00 GIGO - Meditation - Escape - Things that Don't Exist 00:19:00 Final Thoughts Final Thoughts and Tools 00:20:00

Quality Guarantee Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will enhance your communication skills by teaching the language of posture, gestures, facial expressions and more. You will explore the psychology behind body language and its impact on conveying emotions and intentions. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn how to understand body language and what are its benefits. Recognise how you communicate nonverbally through your body. Learn how you communicate nonverbally through your body. Learn the importance of eye contact and good posture. Understand what a firm handshake means. Get to know the importance of non-verbal communication in business. Learn to make a good first impression. Recognise how professional speakers use non-verbal communication. Understand how to excel at job interviews. Learn to pay close attention to physical movement while other person speaking. Learn to improve your non-verbal communication skills. Why Body Language Course right for you? This body language course online is ideal for those who are willing to understand different aspects of body language. This popular online course will help you know how someone communicates non-verbally through their body language. With this online body language masterclass course, you will also understand the importance of eye contact, the importance of good posture, what a firm handshake means and much more. This comprehensive online course will also help you pay attention when someone stands close to you, the importance of non-verbal communication in business, making a good first impression and excel at a job interview. By the end of the course, you will obtain extensive knowledge and understanding of how to read body language and use the same both personally and professionally. Body Language Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction How You Communicate Nonverbally Through Your Body The Eyes Facial Expressions Gestures Arms & Legs Posture an Physical Space Reading and Understanding Non-Verbal Communication The Importance of Eye Contact The Importance of Good Posture What a Firm Handshake Means Watch for Genuine Smiles Pay Attention When Someone Stands Close to You The Importance of Non-Verbal Communication in Business Making a Good First Impression Professional Speakers Use Non-Verbal Communication Helps You Excel at Job Interviews Enables You to Handle Performance Reviews with Poise Allows You to Move Easily Through Everyday Life Improving Your Non-Verbal Communication Skills Pay Close Attention to Physical Movement While Other Person Speaking Maintain Comfortable Eye Contact When to Stand and Why It's Polite The Most Up-to-Date Manners The Position of Seating in a Meeting Branding Yourself with Non-Verbal Communication Nonverbal Communication Impacts Your Personal Brand Building a Personal Brand That will Boost Your Career Benefits that Strong and Positive Body Language How Much is Your Body Lanuage Costing You Branding Yourself in the Digital World Through Non-verbal Communication Digital Nonverbal Communication Emoticons Paralanguage GIFs The Importance of Nonverbal Elements in Online Chat Who should take this course? This comprehensive body language course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of body language. Entry Requirements There are no academic entry requirements for this body language course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This body language course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Child psychology is different from adult psychology. The Child Development Psychology Diploma - Level 3 aims to teach

Prosper in life through Spiritual Development Who is spiritual development for? Well, the question should be, who is it not for. If you are having rage fits, unable to find happiness or depressed, want to live a peaceful and relaxed life; then this is the course for you. The spiritual development combines ideas of meditation and mantras in order to focus the mind. In this course, you will be able to sharpen your mind by learning more about spiritual development. You will be initially introduced to spiritual mantra and learn to find the correct mantras for you. Furthermore, you will learn about different breathing techniques and how to tune into your own brain. All of these will help your mind to be able to focus and change your life for the better and help people with conditions such as ADHD. Through this course you need to be able to get a deep understanding and build up of your interests, convictions, ethics, measures, values and much more in order to truly develop your spirits. So instead of delaying you should definitely get this course now, and get cracking. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Spiritual and Mental Development Introduction 00:15:00 Understanding your Mental and Physical Mind to Development of Self Spiritual 00:30:00 Spiritual Acceleration Mental Learning in Physical Self Development 00:15:00 Physical Acceleration Mental Learning in Spiritual Self Development 00:30:00 Self Development through Speed Learning in Mental Physical and Spiritual Awakenings 00:30:00 Motivation Self Development Techniques for Mental Physical and Spiritual States 01:00:00 Self Development in Improving Mental Physical and Spiritual High Court 00:30:00 Growing in Mental Physical Spiritual through Self Development 00:30:00 Relationships in Self Development of Mental Physical and Spiritual States 00:30:00 Planning your Future in Mental Physical and Spiritual Self Development 01:00:00 Benefiting from Subliminal Mental Physical and Spiritual Self Development 00:30:00 Benefiting from Mind Attitude Fleshly and Spiritual Aplomb Development 00:30:00 Innate Mental Physical and Spiritual Self Development Intimate Positive self-image in Personality Physical and Glorified Inner strength Development 01:00:00 Self Development Tactics in Mental Physical and Spiritual Subliminal Training 01:00:00 Concentrating on Self Development of Mental Physical and Spiritual Improvement 00:30:00 Suggestology in Self Development of Spiritual Mental and Physical States 00:30:00 Optimism Strengths in Self Development of Mental Spiritual and Physical States 00:15:00 Self Development of Awareness in Mental Spiritual and Physical Learning 01:00:00 Routine Self Development in Mental Spiritual and Physical Recovery 00:30:00 Viewpoints in Mental Spiritual and Physical Self Development 00:15:00 Breaking Down Mental Spiritual and Physical Self Development 00:15:00 Logic in Mental Spiritual and Physical Self Development 00:15:00 Aspects in Mental Spiritual and Physical Self Development 00:15:00 Emotions in Development Mental Spiritual and Physical Self 00:15:00 Self Development of Mental Spiritual and Physical Meditation 00:15:00 Development of Mental Untainted and Physical Self 00:15:00 Battle Common Problems in Mental Spiritual and Physical Self Development 00:30:00 Exploring the Past in Mental Spiritual and Physical Self Development 00:15:00 Reducing Stress in Mental Spiritual and Physical Self Development 01:00:00 Reviewing You in Mental Spiritual and Physical Self Development 00:15:00 Discovering Humanity in Mental Spiritual and Physical Self Development 01:00:00 Self-Headway Tactics in Mind Physical and Spiritual 00:15:00 Mental Structures in Physical and Spiritual Self Development 00:30:00 Mental Spiritual and Physical Self Development Processes 00:15:00 Unzipping the Subliminal in Mental Spiritual and Physical Self Development 00:15:00 Beneficial of Positive Mental Spiritual and Physical Self Development 00:30:00 Success in Mental Spiritual and Physical Self Development 00:15:00 Abolishing the Master of Failure in Mental Spiritual and Physical Self Development 00:15:00 Suggestions in Mental Spiritual and Physical Self Development Suggestions 00:15:00 Hypnosis in Mental Spiritual and Physical Self Development 00:15:00 Thinking Processes in Mental Spiritual and Physical Self Development 00:15:00 Mental Power in Spiritual and Physical Self Development 00:15:00 Optimising your Power to Mental Spiritual and Physical Self Development 00:30:00 Diaries of the Mind in Mental Spiritual and Physical Self Development 00:15:00 Persuading Resources in Mental Spiritual and Physical Self Development 00:15:00 Building Inner Strengths in Mental Spiritual and Physical Self Development 00:15:00 Reforming your Mental Spiritual and Physical Self through Development 00:15:00 Brain Enhancers in Mental Spiritual and Physical Self Development 00:30:00 Innate Relaxation Control to Mental Spiritual and Physical Self Development 00:15:00 Enhancing Techniques in Mental Spiritual and Physical Self Development 00:15:00 Holistic Training in Mental Spiritual and Physical Self Development 00:30:00 Commonsense Practices in Mental Spiritual and Physical Self Development 00:15:00 Conclusion 00:15:00 Spiritual Mantras Spiritual Mantra Basics 00:30:00 Find The Correct Mantra For What You Are Trying To Achieve 00:30:00 Learn To Breathe Correctly While Reciting 00:30:00 How To Tune Your Own Brain 00:15:00 Allow Your Thoughts To Come And Go 01:00:00 Use Mantras To Focus Your Mind And Change Your Life 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Spiritual Development Complete Course 00:30:00 Final Exam Final Exam- Spiritual Development Complete Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

By the end of the masterclass, participants will have learned how to deliver a powerful fusion of active dreaming, dreamscaping, and trance dreamwork. These practices provide transformative tools for personal insight, healing, and growth while deepening one’s connection with nature, intuition, and the subconscious.