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In this workshop, you will learn how to create two unique pieces of art – a turtle and a crab – using the vibrant and Chameleon water colours by Marilyn Allis. These paints are not only fun to use but also bring a and exciting element to your artwork. You may be new to using these water colours, but fear not! Marilyn Allis products are designed to make the creative enjoyable and accessible for all levels of artists. So, whether you're a beginner or more experienced, you'll guided through the steps to create beautiful and whimsical pieces. Throughout the workshop, you will be working with the Chameleon water colours to bring your turtle and crab to life on paper. The unique nature of these paints allows for seamless blending and layering, giving your artwork a dynamic and eye-catching finish. You'll enjoy experimenting with the colours and techniques, and maybe even surprise yourself with the results. By the end of the workshop, you'll not only have two stunning pieces of artwork to take home but also a newfound confidence in working with Chameleon water colours. So get your box and immerse yourself in a creative and rewarding activity that will leave you inspired and eager to explore more artistic possibilities.

Mechanic Car Mechanic Training Online Do you love cars and want to learn how to fix them? Do you dream of becoming a skilled car mechanic, with the ability to diagnose and fix any problem that comes your way? Then look no further than our Car Mechanic & Repairing course! Our Car Mechanic & Repairing course is designed for individuals who are passionate about cars and want to develop the skills and knowledge necessary to become successful car mechanics. You'll learn about the different components of a car, how they work together, and how to fix common problems. Special Offers of this Mechanic: Car Mechanic Course This Mechanic: Car Mechanic Course includes a FREE PDF Certificate. Lifetime access to this Mechanic: Car Mechanic Course Instant access to this Mechanic: Car Mechanic Course Get FREE Tutor Support from Monday to Friday in this Mechanic: Car Mechanic Course Main Course : Car Mechanic Training Free Courses including this Car Mechanic Course Course 01: Bicycle Maintenance Course 02: Motorcycle Mechanic [ Note: Free PDF certificate as soon as completing the Car Mechanic Training course] Mechanic: Car Mechanic Course Curriculum of Car Mechanic Industry Experts Designed this Mechanic: Car Mechanic course into 18 detailed modules. Module 01: Workshop Bench Skills Module 02: Valeting Module 03: Engine Mechanical Module 04: Engine Lubrication Module 05: Engine Cooling Module 06: Air Supply, Exhaust and Emissions Module 07: Ignition Module 08: Fuel Systems Module 09: Electrical and Electronic Principles Module 10: Engine Electrical Module 11: Lighting and Indicators Module 12: Heating, Ventilation and Air Conditioning Module 13: Steering Module 14: Brakes Module 15: Wheels and Tyres Module 16: Manual Transmission Clutch Module 17: Manual Transmission Gearbox Module 18: Transmission Driveline Assessment Method of Mechanic After completing each module of the Mechanic: Car Mechanic Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Mechanic After completing the MCQ/Assignment assessment for this Mechanic: Car Mechanic Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Mechanic: Car Mechanic This Car Mechanic course is open to anybody who is interested in Car Mechanic. Requirements Mechanic: Car Mechanic Students who intend to enrol in this Mechanic: Car Mechanic course must meet the following requirements: Mechanic: Good command of the English language Mechanic: Must be vivacious and self-driven Mechanic: Basic computer knowledge Mechanic: A minimum of 16 years of age is required Career path Mechanic: Car Mechanic Certificates Certificate of completion Digital certificate - Included

Chair and facilitate effective meetings

Duration 3 Days 18 CPD hours This course is intended for This course is intended for beginner to intermediate business and requirements analysts who are looking to improve their elicitation and requirements writing and documentation skills. This course is also a great fit for technical writers, product and software testers, project managers, product owners who work closely with business analysts or who perform some for of business analysis themselves. Overview Understand the role of the business analyst and core competencies for performing successfully Discuss the criticality of business analysis and requirements for successful project outcomes Understand the main professional associations and standards supporting business analysts in the industry Discuss the common problems with requirements and explore approaches to address these issues Obtain a clear understanding of the various requirements types and the significance for eliciting each type Demonstrate your ability to identify stakeholders Explore various methods for understanding and analyzing stakeholders Discuss and apply good planning practices to requirements elicitation efforts Obtain knowledge and understanding of over 15 current and commonly applied elicitation techniques Understand how to progress from elicitation to analysis to documentation Write well-formed and validated requirements Gain understanding of the best practices for writing quality requirements Learn the technical writing techniques that apply directly to writing requirements documents Discuss writing pitfalls, risks that impact requirements, and how to address them Learn best practices for communicating and collaborating with stakeholders, sharing the results of elicitation and the resulting documentation Learn approaches for validating requirements Understand the difference between validating requirements and validating the solution With elicitation serving as a major component of the requirements process, it is imperative that business analysts maintain high competency levels in elicitation practices and technique use to help organizations overcome the requirements related challenges faced on projects. Regardless whether you are a practitioner just starting off your career in business analysis or whether you have been performing the role for some years, this course will provide insight into the latest thoughts on elicitation and writing effective requirements and present a number of current techniques that are being applied on projects across industries today. Review of Foundational Concepts Definition of a business analysis Definition of business analyst BA role vs. PM role Business analysis competencies Benefits of business analysis Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis core concepts Discussion: Project challenges Understanding Requirements Common problems with requirements Understand the problem first Define the business need Situation statements and moving to requirements Understanding requirement types Business requirements Stakeholder/User Requirements Solution Requirements Functional Requirements Non-Functional Requirements Assumptions and Constraints Discussions: Requirement problems, business needs, and identifying non-functional requirements Discovering Stakeholders Definition of a stakeholder Stakeholder types Identifying stakeholders Performing stakeholder analysis Stakeholders and requirements Tips for identifying stakeholders Grouping stakeholders Creating a RACI model Tips for analyzing stakeholders Documenting results of stakeholder analysis Workshop: Discovering stakeholders Preparing for Requirements Elicitation Planning for elicitation Benefits of elicitation planning What do you plan? The elicitation plan Setting objectives for elicitation Determining the scope for elicitation Establishing pre-work Determining the outputs for the session The iterative nature of elicitation Elicitation roles Elicitation planning techniques Discussions: Who to involve in elicitation, planning impacts, and unplanned elicitation Workshop: Planning for elicitation Conduct Requirements Elicitation Elicitation skillset Types of elicitation techniques Using active listening in elicitation Techniques for performing elicitation Benchmarking/Market Analysis Brainstorming Business Rules Analysis Collaborative Games Concept Modeling Data Mining Data Modeling Document Analysis Focus Groups Interface Analysis Interviews Observation Process Modeling Prototyping Survey or Questionnaire Workshops Write Effective Requirements Elicitation and Analysis Requirements related issues Implications of bad requirements Elicitation and documentation Writing skillset Documenting requirements Modeling requirements Defining the project life cycle Impact of project life cycle on documentation Requirements specifications Characteristics of good requirements Guidelines for writing textual requirements Structuring a requirement Writing pitfalls Traceability Requirements attributes Risks associated to requirements Discussions: Project Life Cycle and Correcting Poorly Written Requirements Workshops: Documenting Requirements and Identify Characteristics of Good Requirements Confirm and Communicate Elicitation Requirements Business analysis communication Requirements communication Communication skills The 7 Cs Timing of communication Planning communication Importance of Collaboration Planning collaboration Documenting communication/collaboration needs Confirming elicitation results Verify requirements Characteristics of good requirements (revisited) Requirements checklist Requirements validation Signing off on requirements Discussions: Responsibility for Communication, Eliciting Communication Needs, Validation Signoff Workshops: Communicating Requirements and Obtaining Signoff Evaluate the Solution Business analyst role in solution evaluation Why solutions under perform What we are looking for in solution evaluation When does solution evaluation occur Performing solution evaluation Planning solution evaluation Metrics that might exist Evaluating long term performance Qualitative vs. quantitative measures Tools & techniques used in solution evaluation Comparing expected to actuals When solution evaluation discovers a variance Tools/techniques for analyzing variances Proposing a recommendation Communicating results of solution evaluation Discussion: Addressing Variance Wrap up and Next Steps Useful books and links on writing effective requirements BABOK© Guide Business Analysis for Practitioners: A Practice Guide Additional course details: Nexus Humans BA04 - Eliciting and Writing Effective Requirements training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA04 - Eliciting and Writing Effective Requirements course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

SAP CRM Training Online SAP CRM (Customer Relationship Management) module empowers you to manage all of your customer-related data and contacts. In SAP CRM training course you will learn how to leverage functionality for the full spectrum of CRM processes including sales, service, marketing, and operations. Powered with an understanding and knowledge of the comprehensive functionality in SAP CRM, you can easily manage the entire customer life cycle efficiently and intelligently. SAP CRM is one of the significant part of SAP Business Suite to manage customer relationship. It supports all customer-focused business areas such as marketing, sales and service. A component of SAP CRM, CRM Analytics, enables organizations to gather all relevant information about various key factors such as a customer and analyse the knowledge base to incorporate insights into operational processes and helps in strategic decision-making. SAP CRM Basic Functions and Master Data SAP CRM Sales, Marketing, Services and Middleware SAP CRM WORKSHOP/Project orientation Training

Develop invaluable skills in our Minute Taking Training Course. Master effective note-taking, summarising discussions, and producing accurate meeting minutes. CPD Certified.

Description: Knowing about Microsoft Outlook Essentials will not just help us organise our emails but will help us in being productive. Through this Workshop, you will learn how to organise your emails and files the way you want it. You will know how to send robust messages, taking advantage of text formatting and insertion tools. You will also learn how Outlook's tools can help you filter out the messages you don't want to read. Learn to stay organised by creating folders to store your Outlook items and keep in touch by using Outlook to manage your contacts.In this course you will learn the necessary skills, knowledge and information of Microsoft Outlook.  Who is the course for? Professionals who want to learn about Microsoft functions and features. People who have an interest in knowing advanced Microsoft Outlook features. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Outlook 2007 for Beginners is a useful qualification to possess and will be very beneficial and helpful, especially to the following professionals: Business IT Admin Secretary Project Management Microsoft Outlook 2007 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Outlook 2007 for Beginners 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans

With a single payment you will gain access to Jewellry Design Complete Diploma including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Launch your own business designing and selling jewellery. Our Jewellry Design Complete Diploma course will teach you the key skills needed to start a career in jewellery design, to create and sell beautiful jewellery. This course will take you through the design process from start to finish. From the techniques of jewellery design and the tricks and secrets of professional designers, to the equipment and tools needed to make stunning jewellery. Furthermore, you will learn about marketing and selling your designs, starting your own business and working in the jewellery industry. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Jewellry Design Complete Diploma will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Jewellry Design Complete Diploma has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Jewellry Design Complete Diploma is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Jewellery Design Complete Diploma: One payment, but lifetime access to 10 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and internationally renowned experience without leaving your home What other courses are included with this Jewellry Design Complete Diploma? Microsoft Teams Coronavirus (COVID-19) Awareness Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Leadership and Influencing Skills Emotional Intelligence and Human Behaviour Curriculum ***Jewellry Design Complete Diploma*** Jewellery Making and Beading History of Beads Different Kinds of Beads and Its Definitions Different Kinds of Gemstones and Its Definitions Decorating Jewellery and Beads Making Magic with Beads, Crystals, Pearls and Stones Setting Up Your Workshop Discovering Simple Jewelry Making Techniques Uncovering the Simple Secrets of Stringing and Knotting Different Stringing and Knotting Jewelry Projects Different Wire Wrapping Jewelry Projects Common Jewelry Mistakes to Avoid Jewelry for Every Occasion Creating Fun, Funky Jewelry for Everyday Wear Everyday Jewelry Projects Crafting your Own Evening, Bridal and Holiday Jewelry Evening Jewelry Projects How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 10= £100) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Jewellry Design Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Jewellry Design Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

[vc_row][vc_column][vc_column_text] Description If you own a motorcycle, you will know that there is nothing like riding a bike in top condition. The silent wheels and seamless gear shifts. The smooth-running chain. But it takes a little love and attention to keep your ride in peak condition. This Bike Maintenance Course is designed to give you the practical skills you need to keep your bike out of trouble - and know when to call in the professionals! You will be confident in tackling common roadside repairs and know how to check your bike to make sure it is safe before you ride. The course aims to teach the fundamentals of motorcycle repair and maintenance. You'll learn how to perform pre-ride safety checks, fix punctures, quickly change the inner tube, and clean and re-lube your drive chain to prevent wear and ensure a smooth journey. You will also learn the practical skills of a qualified mechanic, such as how to adjust your brakes and gears and replace the air filter. You'll even get a Q&A session with your course trainer. This motorbike maintenance course is a purpose-built workshop with no entry requirements, and no user experience needed. This introductory course is ideal for people who have a keen interest in motorcycles and want to know the basics of bike care and maintenance. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Bike Maintenance Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Bike Maintenance Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Bike Maintenance General Maintenance 00:15:00 Motorcycle Engine and Maintenance 00:15:00 Motorcycle Cooling System 00:15:00 Lubing 00:30:00 Electrical System Fundamentals 00:15:00 Motorcycle Charging System 00:20:00 Motorcycle Frame 00:15:00 Motorcycle Suspension and Maintenance 00:20:00 Motorcycle Tires 00:15:00 Motorbike Break Maintenance 00:15:00 Motorcycle Chain Maintenance 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00