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Highlights of the Course Course Type: Online Learning Duration: 2 Hours 28 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about accounting Understand the core competencies and principles of accounting Explore the various areas of accounting Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert accountant Creative Accountant Course Master the skills you need to propel your career forward in accounting. This course will equip you with the essential knowledge and skillset that will make you a confident accountant and take your career to the next level. 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Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum The Three Types of Problem The Three Types Of Problem 00:05:00 Why Change Fails Why Change Fails 00:07:00 The Critical Problem The Critical Problem 00:07:00 Dealing with the Stress of a Critical Problem Dealing With The Stress Of A Critical Problem 00:05:00 The Tame Problem The Tame Problem 00:08:00 Additional Tools for Problem Solving Additional Tools For Problem Solving 00:07:00 The Four Frame Model The Four Frame Model 00:07:00 Wicked Problems Wicked Problems 05:45:00 What can we do with Wicked Problems What Can We Do With Wicked Problems 00:05:00 A Strategy to Deal with Wicked Problems A Strategy To Deal With Wicked Problems 00:09:00 Problem Solving Tools for Wicked Problems Problem Solving Tools For Wicked Problems 00:07:00 Solution Focussed Approaches Solution Focussed Approaches 00:06:00 How to be a Change Agent How To Be A Change Agent 00:09:00 Key Learning Points Key Learning Points 00:10:00 Assessment Assessment - Creative Accountant 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about animation Understand the core competencies and principles of animation Explore the various areas of animation Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert animator expert Crazytalk Animator - Learning Ninja Animation Program Course Master the skills you need to propel your career forward in animation. 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The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. 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Highlights of the Course Course Type: Online Learning Duration: 2 hours 41 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about brand management Understand the core competencies and principles of brand management Explore the various areas of brand management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert entrepreneur or marketer Brand Building for Startups: How to Win Consumer Mind Course Master the skills you need to propel your career forward in brand management. 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How To Get a Big Picture To Win 00:05:00 How to Define Thought Process - Part 1: Model 00:02:00 How to Define Thought Process - Part 2: Shopping Behavior 00:04:00 How To Define Thought Process - Part 3: Examples 00:17:00 How To Understand And Analyze The Key Drivers 00:16:00 How To Conduct Surveys By Yourself 00:04:00 How To Discover Unmet Needs and Prioritize Attributes 00:01:00 How To Define Unique Value Proposition 00:02:00 How to Materials Before lunch With Limited Budget How To Name Your Brand Effectively 00:07:00 How To Use Color To Win Consumers' Attention 00:09:00 Supplementary Resources Supplementary Resources - Brand Building for Startups: How to Win Consumer Mind 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about audio editing Understand the core competencies and principles of audio editing Explore the various areas of audio editing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert audio editor Adobe Audition Training Course Master the skills you need to propel your career forward in audio editing. This course will equip you with the essential knowledge and skillset that will make you a confident audio editor and take your career to the next level. 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Highlights of the Course Course Type: Online Learning Duration: 3 hours 47 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about animation Understand the core competencies and principles of animation Explore the various areas of animation Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert animator expert 2D Animation in Moho from Basic to Advanced Course Master the skills you need to propel your career forward in animation. This course will equip you with the essential knowledge and skillset that will make you a confident animator expert and take your career to the next level. This comprehensive 2D animation in moho course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this 2D animation in moho course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective animation practice and equip you with the essential skills, confidence and competence to assist you in the animation industry. You'll gain a solid understanding of the core competencies required to drive a successful career in animation. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for animator expert or for people who are aspiring to specialise in animation. Enrol in this 2D animation in moho course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive 2D animation in moho course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this animation can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This 2D animation in moho course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This 2D animation in moho course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction to Moho Introduction 00:03:00 The Workspace 00:06:00 Starting a New Project 00:04:00 Pre-Made Characters to Practice Animation 00:11:00 Importing Files for Tracing Characters 00:06:00 Zooming and Navigation 00:05:00 Working with Layers 00:08:00 How To Draw in Moho Drawing in Moho 00:08:00 Editing Your Drawing 00:00:00 Tracing a Character 00:17:00 Preparing a Character for Animation Understanding Cut Out Animation 00:02:00 Using Bones 00:11:00 Preparing the Character for Cut Out Animation 00:05:00 Rigging a Character 00:11:00 Animation Using Keyframes 00:09:00 Rigging for a Walk Cycle 00:18:00 Character Animation Applying Principles Of Animation Character Animation of an Organic Walk Cycle 00:17:00 Animation of the Right Leg 00:17:00 Animation of the Body 00:18:00 Animation of the Left Arm 00:21:00 Animating the Right Arm 00:13:00 Finishing the Organic Walk Cycle 00:20:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 Hour 8 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Pinterest marketing Understand the core competencies and principles of Pinterest marketing Explore the various areas of Pinterest marketing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert social media marketer Pinterest Marketing Course Master the skills you need to propel your career forward in pinterest marketing. This course will equip you with the essential knowledge and skillset that will make you a confident social media marketer and take your career to the next level. This comprehensive pinterest marketing course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this pinterest marketing course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective pinterest marketing practice and equip you with the essential skills, confidence and competence to assist you in the pinterest marketing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in pinterest marketing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for social media marketer or for people who are aspiring to specialise in pinterest marketing. Enrol in this pinterest marketing course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive pinterest marketing course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this pinterest marketing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This pinterest marketing course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This pinterest marketing course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This pinterest marketing course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Chapter-One Pinterest In Theory Course Overview 01 00:06:00 Course Overview 02 00:02:00 What is Pinterest? 00:03:00 Why You Should Use Pinterest for Business? 00:05:00 Pinterest Basics: Getting Started 00:03:00 What are Rich Pins? 00:03:00 Pinterest terminology 00:02:00 Utilizing Keywords on Pinterest 00:04:00 Set up your boards and Start Pinning 00:03:00 Scheduling Tools 00:03:00 Using Promoted Pins 00:03:00 Conclusion 00:01:00 Chapter-Two Pinterest In Practice Course Overview 03 00:02:00 How to Create Pinterest Business Account 00:09:00 How To Design Your Pins 00:06:00 How to Create Boards & Pins 00:06:00 Assessment Assessment - Pinterest Marketing Course 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about animation in Photoshop Understand the core competencies and principles of animation in Photoshop Explore the various areas of animation in Photoshop Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert animator expert Photoshop Animation Tutorial - Background and Assets Course Master the skills you need to propel your career forward in animation in Photoshop. This course will equip you with the essential knowledge and skillset that will make you a confident animator expert and take your career to the next level. This comprehensive Photoshop animation tutorial course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this Photoshop animation tutorial course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective animation in Photoshop practice and equip you with the essential skills, confidence and competence to assist you in the animation in Photoshop industry. You'll gain a solid understanding of the core competencies required to drive a successful career in animation in Photoshop. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for animator expert or for people who are aspiring to specialise in animation in Photoshop. Enrol in this Photoshop animation tutorial course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive Photoshop animation tutorial course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this animation in Photoshop can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Photoshop animation tutorial course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Photoshop animation tutorial course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Photoshop animation tutorial course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Getting Familiar With Photoshop Introduction to Photoshop 00:01:00 Workspace and Panels 00:08:00 Creating a New Document in Photoshop 00:06:00 Selection Tool 00:07:00 Zooming and Navigation 00:04:00 Managing Layers 00:07:00 Merging, Grouping and Linking Layers 00:08:00 Drawing Drawing Shapes to Design Images Using Your Mouse 00:08:00 Designing a Futuristic Gun Using Shapes 00:14:00 Modify Your Drawing 00:09:00 The Brush Tool 00:09:00 Using The Masking Tools Masking Tools: How to Draw Inside a Region and Extract parts of a Layer 00:07:00 How to âPut a Layer Inside Another Layerâ Using Masks 00:10:00 Adding Texture 00:06:00 Tracing Background Importing Image to Trace Background 00:07:00 3D Effect: Perspective Layers Using Point Distortion 00:06:00 Tracing a Background Tutorial 00:18:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service For Professionals Course Master the skills you need to propel your career forward in customer service. This course will equip you with the essential knowledge and skillset that will make you a confident customer service manager and take your career to the next level. This comprehensive customer service course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this customer service course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective customer service practice and equip you with the essential skills, confidence and competence to assist you in the customer service industry. You'll gain a solid understanding of the core competencies required to drive a successful career in customer service. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for customer service manager or for people who are aspiring to specialise in customer service. Enrol in this customer service course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive customer service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This customer service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This customer service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Overview Introductory video 00:02:00 Setting the Scene 00:05:00 Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three : Meet And Great Meet and Greet 00:01:00 Meet and Greet Part Two 00:01:00 Lesson Four : Equality and Diversity Equality and Diversity 00:06:00 Lesson Five : Telephone skills Developing Your Telephone Skills 00:01:00 Telephone Skills Part Two 00:02:00 Telephone Skills Part Three 00:06:00 Telephone Skills Part Four 00:01:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:02:00 Hints and Tips Part Two 00:07:00 Hints and Tips Part Three 00:03:00 Hints and Tips Part Four 00:02:00 Hints and Tips Part Five 00:02:00 Lesson Seven : Complaints Dealing with Complaints 00:10:00 Lesson Eight : Conclusion Conclusion 00:01:00 Final Assessment Assessment - Customer Service For Professionals 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00