37554 Courses delivered Online

Duration 1 Days 6 CPD hours Overview Students will come away with knowledge and skills to become a top-notch team performer. This workshop will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - DEFINING SUCCESS What is a Team? An Overview of Tuckman and Jensen's Four-Phase Model 3 - TYPES OF TEAMS The Traditional Team Self-Directed Teams E-Teams 4 - THE FIRST STAGE OF TEAM DEVELOPMENT-FORMING Hallmarks of This Stage What To Do As A Leader What To Do As A Follower 5 - THE SECOND STAGE OF TEAM DEVELOPMENT-STORMING The Hallmarks of This Stage What To Do As A Leader What To Do As A Follower 6 - THE THIRD STAGE OF TEAM DEVELOPMENT-NORMING The Hallmarks of This Stage What To Do As A Leader What To Do As A Follower 7 - THE FOURTH STAGE OF TEAM DEVELOPMENT-PERFORMING Hallmarks of This Stage What To Do As A Leader What To Do As A Follower 8 - TEAM BUILDING ACTIVITIES The Benefits and Disadvantages Team-Building Activities That Won't Make People Cringe Choosing a Location for Team-Building 9 - MAKING THE MOST OF TEAM MEETINGS Setting the Time and Place Trying the 50-Minute Meeting Using Celebrations of All Sizes 10 - SOLVING PROBLEMS AS A TEAM The Six Thinking Hats Encouraging Brainstorming Building Consensus 11 - ENCOURAGING TEAMWORK Some Things to Do Some Things to Avoid Some Things to Consider 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans Additional course details: Nexus Humans Teamwork and Team Building training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Teamwork and Team Building course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Portfolio Management Skills: Virtual In-House Training The main purpose of this workshop is to equip and enable people in a portfolio management office and PMO to effectively and efficiently support the Executive Leadership and Operational Management to plan, implement, manage, and evolve portfolio management in their organization. There is a deliberate focus on preparing you to become a strong and effective change advocate for meaningful portfolio management that delivers objective measurements of benefit contribution towards the strategic objectives to lead, manage, and continuously improve portfolio management governance, processes, and frameworks with and through the direction of a portfolio practice, principles, and delivery boards. What you Will Learn At the end of this program, you will be able to: Articulate the benefits of portfolio management Link the initiatives in an organization with its strategic objectives Participate in the introduction of portfolio management in an organization Create or improve the portfolio governance structure Lead the inventory of ongoing and new initiatives Assist the executives in the prioritization of initiatives through the use of Multi-criteria Analysis and other selection tools Support the executives in balancing the portfolio based on the optimal use of resources and priorities Create a portfolio delivery plan Define thresholds and variance reporting criteria Assist the executives and the financial team in the definition of Stage Gate Funding Lead the Stage Gate reviews Analyze the benefits that are being realized by the initiatives Foundation Concepts Definitions Benefits of Portfolio Management Objectives of Portfolio Management Portfolio Life Cycles Governing the Portfolio Portfolio Governance structure Roles and responsibilities Initial activities when starting portfolio management Prioritizing Initiatives Prioritize purpose Multi-Criteria Analysis Analytical Hierarchy Process (AHP) Strategic alignment Balancing the Portfolio Allocating resources and budgets Communicating decisions of initiatives status Planning the Portfolio Planning review cycles Using Stage Gate Funding Setting thresholds and variance reporting Tool examples Managing the Portfolio Delivery Project and Program Life Cycles Stage Gate Reviews Loop back to Prioritize, Balance and Plan Interaction with the Portfolio Delivery Board Project, Program and Functional Managers' roles and responsibilities

Python training course description This Python course focusses on teaching Python for use in network automation and network DevOps. We focus on getting delegates up and running with Python and network automation as quickly as possible rather than making them great programmers. In other words we concentrate on enabling delegates to use network automation libraries such as netmiko, NAPALM and Nornir, and APIs such as NETCONF and RESTCONF rather than enabling delegates to produce object oriented programs. Hands on sessions use Cisco and Juniper devices. What will you learn Run Python programs. Read Python programs. Write Python programs. Debug Python programs. Automate network tasks with Python programs. Configure network devices with Python. Collect data from network devices with Python. Python training course details Who will benefit: Network engineers. Prerequisites: TCP/IP Foundation Duration 5 days Python training course contents What is Python? Programming languages, Why Python? Python in interactive mode, Python scripts, ipython, Python version 2 versus version 3. A simple Python script. Comments. Hands on Installing Python, Hello world. A network example On box vs off box Python. telnet, ssh, NETCONF, HTTP, APIs, manufacturers and API support, analysis of a simple telnetlib program. Hands on Using Python to retrieve the configuration from a network device. Using wireshark to analyse the actions. Python basics I/O, operators, variables and assignment, types, indentation, loops and conditionals. Hands on Modifying the telnet program, changing configurations on a network devices. Functions, classes and methods What are functions, calling functions, builtin functions, useful builtin functions, file handling, classes, objects, creating instances. Hands on Storing configurations in files, configuring devices from files, using an inventory file to work on multiple devices. Libraries and modules Modules, files and packages, import, from-import, Python standard library, other packages, pip install, executing other programs. Managing python libraries. Hands on Using pip, installing and using ipaddress, subprocess to access netsnmp. For the more advanced, using the sockets library. Paramiko and netmiko SSH, enabling SSH on devices, keys. Paramiko versus netmiko, example scripts. pexpect. Hands on Configuring VLANs from Python. pySNMP Gathering facts using previous methods, SNMP review, pySNMP GET, pySNMP and SNMPv3. easySNMP library. Hands on Walking a MIB from Python. NETCONF What is NETCONF? Enabling NETCONF on devices, A first ncclient script, device handlers, get_config, edit_config, copy_config, delete_config, commit, validate, pyEZ, utils_config, utils.sw. Hands on Configuration using ncclient and PyEZ. This session is expanded for those interesting in JunOS automation. Manipulating configuration files Builtin functions, string handling. Unicode. Sequences, strings, lists, tuples. Dictionaries. TextFSM. Regular expressions. JSON, YAML, XML, YANG, Jinja2, templates. Hands on Jinja2 templating with Python to configure network devices. NAPALM Getters, configuration operations, supported devices, NAPALM transport, Config-replace, Config-merge, Compare config, Atomic changes, rollback. Example NAPLAM scripts. Hands on Using NAPALM to gather facts, Using NAPALM for configuration management REST and RESTCONF What is REST, HTTP methods, GET, POST, cURL, Postman, Python requests library. RESTCONF, a RESTCONF example. Hands on Modifying a configuration using RESTCONF. Scapy What is scapy, Scapy in interactive mode, Scapy as a module. Hands on Packet crafting from Python. Warning Errors and exceptions, Exception handling, try, except. Memory management. Garbage collection. Context management, With. Hands on Improving Python code. Nornir What is Nornir? A network automation framework, inventories, connection management and parallelization. Nornir architecture and other libraires. Hands on Setting up nornir, nornir fact gathering, nornir tasks. Optional Writing your own functions, Writing your own classes. pyntc. Hands on Writing reusable code.

Securing Linux systems training course description This course teaches you everything you need to know to build a safe Linux environment. The first section handles cryptography and authentication with certificates, openssl, mod_ssl, DNSSEC and filesystem encryption. Then Host security and hardening is covered with intrusion detection, and also user management and authentication. Filesystem Access control is then covered. Finally network security is covered with network hardening, packet filtering and VPNs. What will you learn Secure Linux accounts. Secure Linux file systems. Secure Linux access through the network. Securing Linux systems training course details Who will benefit: Linux technical staff needing to secure their systems. Prerequisites: Linux system administration (LPIC-1) Duration 5 days Securing Linux systems training course contents Cryptography Certificates and Public Key Infrastructures X.509 certificates, lifecycle, fields and certificate extensions. Trust chains and PKI. openssl. Public and private keys. Certification authority. Manage server and client certificates. Revoke certificates and CAs. Encryption, signing and authentication SSL, TLS, protocol versions. Transport layer security threats, e.g. MITM. Apache HTTPD with mod_ssl for HTTPS service, including SNI and HSTS. HTTPD with mod_ssl to authenticate users using certificates. HTTPD with mod_ssl to provide OCSP stapling. Use OpenSSL for SSL/TLS client and server tests. Encrypted File Systems Block device and file system encryption. dm-crypt with LUKS to encrypt block devices. eCryptfs to encrypt file systems, including home directories and, PAM integration, plain dm-crypt and EncFS. DNS and cryptography DNSSEC and DANE. BIND as an authoritative name server serving DNSSEC secured zones. BIND as an recursive name server that performs DNSSEC validation, KSK, ZSK, Key Tag, Key generation, key storage, key management and key rollover, Maintenance and resigning of zones, Use DANE. TSIG. Host Security Host Hardening BIOS and boot loader (GRUB 2) security. Disable useless software and services, sysctl for security related kernel configuration, particularly ASLR, Exec-Shield and IP / ICMP configuration, Exec-Shield and IP / ICMP configuration, Limit resource usage. Work with chroot environments, Security advantages of virtualization. Host Intrusion Detection The Linux Audit system, chkrootkit, rkhunter, including updates, Linux Malware Detect, Automate host scans using cron, AIDE, including rule management, OpenSCAP. User Management and Authentication NSS and PAM, Enforce password policies. Lock accounts automatically after failed login attempts, SSSD, Configure NSS and PAM for use with SSSD, SSSD authentication against Active Directory, IPA, LDAP, Kerberos and local domains, Kerberos and local domains, Kerberos tickets. FreeIPA Installation and Samba Integration FreeIPA, architecture and components. Install and manage a FreeIPA server and domain, Active Directory replication and Kerberos cross-realm trusts, sudo, autofs, SSH and SELinux integration in FreeIPA. Access Control Discretionary Access Control File ownership and permissions, SUID, SGID. Access control lists, extended attributes and attribute classes. Mandatory Access Control TE, RBAC, MAC, DAC. SELinux, AppArmor and Smack. etwork File Systems NFSv4 security issues and improvements, NFSv4 server and clients, NFSv4 authentication mechanisms (LIPKEY, SPKM, Kerberos), NFSv4 pseudo file system, NFSv4 ACLs. CIFS clients, CIFS Unix Extensions, CIFS security modes (NTLM, Kerberos), mapping and handling of CIFS ACLs and SIDs in a Linux system. Network Security Network Hardening FreeRADIUS, nmap, scan methods. Wireshark, filters and statistics. Rogue router advertisements and DHCP messages. Network Intrusion Detection ntop, Cacti, bandwidth usage monitoring, Snort, rule management, OpenVAS, NASL. Packet Filtering Firewall architectures, DMZ, netfilter, iptables and ip6tables, standard modules, tests and targets. IPv4 and IPv6 packet filtering. Connection tracking, NAT. IP sets and netfilter rules, nftables and nft. ebtables. conntrackd Virtual Private Networks OpenVPN server and clients for both bridged and routed VPN networks. IPsec server and clients for routed VPN networks using IPsec-Tools / racoon. L2TP.

Cyber security training course description This cyber security course focusses on the network side of security. Technologies rather than specific products are studied focussing around the protection of networks using firewalls and VPNs. What will you learn Describe: - Basic security attacks - RADIUS - SSL - VPNs Deploy firewalls and secure networks Explain how the various technologies involved in an IP VPN work. Describe and implement: - L2TP - IPsec - SSL - MPLS, L3, VPNs. Cyber security training course details Who will benefit: Anyone working in the security field. Prerequisites: TCP/IP foundation for engineers Duration 5 days Cyber security training course contents Security review Denial of service, DDOS, data manipulation, data theft, data destruction, security checklists, incident response. Security exploits IP spoofing, SYN attacks, hijacking, reflectors and amplification, keeping up to date with new threats. Hands on port scanning, use a 'hacking' tool. Client and Server security Windows, Linux, Log files, syslogd, accounts, data security. Hands on Server hardening. Firewall introduction What is a firewall? Firewall benefits, concepts. HAnds on launching various attacks on a target. Firewall types Packet filtering, SPI, Proxy, Personal. Software firewalls, hardware firewalls. Firewall products. Hands on Simple personal firewall configuration. Packet filtering firewalls Things to filter in the IP header, stateless vs. stateful filtering. ACLs. Advantages of packet filtering. Hands on Configuring packet filtering firewalls. Stateful packet filtering Stateful algorithms, packet-by-packet inspection, application content filtering, tracks, special handling (fragments, IP options), sessions with TCP and UDP. Firewall hacking detection: SYN attacks, SSL, SSH interception. Hands on SPI firewalls. Proxy firewalls Circuit level, application level, SOCKS. Proxy firewall plusses and minuses. Hands on Proxy firewalls. Firewall architectures Small office, enterprise, service provider, what is a DMZ? DMZ architectures, bastion hosts, multi DMZ. Virtual firewalls, transparent firewalls. Dual firewall design, high availability, load balancing, VRRP. Hands on Resilient firewall architecture. Testing firewalls Configuration checklist, testing procedure, monitoring firewalls, logging, syslog. Hands on Testing firewalls. Encryption Encryption keys, Encryption strengths, Secret key vs Public key, algorithms, systems, SSL, SSH, Public Key Infrastructures. Hands on Password cracking. Authentication Types of authentication, Securid, Biometrics, PGP, Digital certificates, X.509 v3, Certificate authorities, CRLs, RADIUS. Hands on Using certificates. VPN overview What is a VPN? What is an IP VPN? VPNs vs. Private Data Networks, Internet VPNs, Intranet VPNs, Remote access VPNs, Site to site VPNs, VPN benefits and disadvantages. VPN Tunnelling VPN components, VPN tunnels, tunnel sources, tunnel end points, tunnelling topologies, tunnelling protocols, which tunnelling protocol? Requirements of tunnels. L2TP Overview, components, how it works, security, packet authentication, L2TP/IPsec, L2TP/PPP, L2 vs L3 tunnelling. Hands on Implementing a L2TP tunnel. IPsec AH, HMAC, ESP, transport and tunnel modes, Security Association, encryption and authentication algorithms, manual vs automated key exchange, NAT and other issues. Hands on Implementing an IPsec VPN. SSL VPNs Layer 4 VPNs, advantages, disadvantages. SSL. TLS. TLS negotiation, TLS authentication. TLS and certificates. Hands on Implementing a SSL VPN. MPLS VPNs Introduction to MPLS, why use MPLS, Headers, architecture, label switching, LDP, MPLS VPNs, L2 versus L3 VPNs. Point to point versus multipoint MPLS VPNs. MBGP and VRFs and their use in MPLS VPNs. Hands on Implementing a MPLS L3 VPN. Penetration testing Hacking webservers, web applications, Wireless networks and mobile platforms. Concepts, threats, methodology. Hands on Hacking tools and countermeasures.

***Limited Time Offer*** Protect Your People and Your Business with Comprehensive Risk Assessment Training In today's world, ensuring the health, safety, and wellbeing of your employees is more important than ever. But effectively managing risks in the workplace goes far beyond just checking boxes. It requires proper training, vigilance, and a comprehensive approach. That's why we're excited to offer the Risk Assessment & Management Bundle - a premium collection of 15 in-depth online courses covering all aspects of risk assessment, management, and compliance. With a single payment, you will get this Risk Assessment course, along with 13 premium courses, an original hardcopy, 14 PDF certificate (Main Course + Additional Courses) Student ID card as gifts. This Risk Assessment Bundle Consists of the following Premium courses: Course 01: Risk Assessment & Management Diploma Course 02: Health and Safety at Work & Risk Control Course 03: RIDDOR Training Course 04: DSEAR Training Course 05: Construction Site Management, Supervision and Safety Diploma Course 06: Fire Safety Awareness Level 2 Course 07: Working at Height Awareness Diploma Course 08: Noise and Hearing Protection Training Course 09: COSHH Training and Safety - Level 2 Course 10: Lone Worker Safety Course Course 11: Ladder Safety Course 12: Manual Handling Level 2 Course 13: Working in Risk-Confined Spaces Level 4 Course 14: Food Hygiene and Safety Level 2 Course 15: Emergency First Aid and Incident Management at Work This Risk Assessment bundle provides complete training in: Fundamentals of risk assessment frameworks, methods, and implementation Health and safety legislation, controls, and best practices Incident and accident reporting requirements Fire, explosion, and substance hazards (DSEAR) Construction site risks and supervision Working at height, noise, manual handling, and confined space risks Food safety, hygiene, and allergen awareness Emergency response preparedness and first aid With 15 certification courses packed with practical guidance, tools, and techniques, this bundle delivers an immersive training experience to equip your team with the knowledge they need. Short lectures, customisable modules, and self-paced learning allow employees to train on their own time. Enrol today and invest in your people with effective, engaging risk assessment education. So, join our comprehensive risk assessment course before the offer ends and complete it at your earliest convenience. Why Choose Our Risk Assessment Course: Get instant access to this Risk Assessment course. Learn Risk Assessment from anywhere in the world Risk Assessment is affordable and simple to understand Risk Assessment is entirely online, interactive lesson with voiceover audio Lifetime access to the Risk Assessment course materials Risk Assessment comes with 24/7 tutor support Take a step toward a brighter future with our Risk Assessment Training! *** Course Curriculum of Risk Assessment *** Here is the curriculum breakdown of the Risk Assessment course: Module 1: Risk and Types of Risk Module 2: The Risk Evaluation Process Module 3: Risk Analysis & Assessment Module 4: Risk Assessment at Workplace Module 5: Introduction to Risk Management Module 6: Risk Management Process Module 7: Benefits of Risk Management Module 8: Enterprise Risk Management Module 9: Managing Financial Risks Module 10: Managing Technology Risks Assessment Process of Risk Assessment You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Risk Assessment This risk assessment course is available to all. So, if you are interested in learning more about this topic, enrol and start your learning journey now. Requirements Risk Assessment You don't need any prior knowledge or qualifications to join this risk assessment course. Career path Risk Assessment After the completion of this risk assessment course. You will gain enough potential and confidence to apply for the relevant field: Risk Analysts Risk Specialists Risk Advisors Safety Consultants Loss Control Specialists The average annual salary for these positions is getting between £35,000 - £45,000 in the UK. Certificates Certificate of completion Digital certificate - Included

About this Training Course This 5 full-day course will focus on geological fundamentals: how different basin types differ in subsidence mechanisms, basin cycles, heat flow through time, depositional systems, structural styles and their type of petroleum systems. This will allow participants to make realistic interpretations in new areas; interpretations that are consistent with the specific basin type and to be expected depositional systems and structural styles. In addition, through simple paper-based exercises, the course will provide background and understanding of how some of the typical PBE products are made: creaming curves, Field-size plots and Yet-to-find. Finally, the essentials of commercial assessments will be covered. Training Objectives To provide participants with a sound understanding how, and under which conditions different basin types develop, and what the impact of their development is on the typical petroleum systems of these different basin types. To teach evaluation techniques that assist in the regional understanding and illustration of sedimentary basins and their development. While some of these techniques can be done using computers, in the course these will be done 'by hand' for maximum understanding. Target Audience This course is designed in the first place for geoscientists working in exploration and their direct supervisors. The course is also very instructive for specialist staff working closely with exploration staff such as (bio)stratigraphers, geochemists, basin modelers, structural geologists, geophysicists, reservoir engineers and petrophysicists. Course Level Intermediate Training Methods Each topic is introduced by a lecture, and leaning is re-enforced by practical exercises (on paper). There is ample time for discussions of general issues and any specific questions participants may have. For several exercises participants will be invited to do exercises on a basin of their choice, which will make the course more impactful for the participants. Participants will be provided with the following pre-read material: Concepts of Conventional Petroleum Systems. De Jager, J. (2020). Invited contribution for Regional Geology and Tectonics Volume 1: Global Concepts, Techniques and Methodology (eds: Adam, J., Chiarelly, D. & Scarselli, N. Play-Based Exploration of the petroleum potential of the Tremp-Graus, Ainsa and eastern Jaca Sub-basins in the southern De Jager, J & van Winden, M. (2020). invited contribution for Digital Learning - Multi-scale analysis of depositional systems and their subsurface workflows (eds: Grötsch, J. & Pöppelreiter, M.), EAGE. Trainer Your expert course leader has a PhD in Geology from the University of Utrecht. He worked for 31 years (1979 -2010) with Shell as an exploration geologist in a variety of functions across the globe. As Principle Technical Expert, he was responsible for ensuring that Risk & Volume assessments were carried out consistently and correctly in all of Shell's exploration units. In this capacity, he led and participated in countless prospect review sessions and developed and conducted a successful in-house course on Risks & Volume assessment. As manager of the Exploration Excellence Team, he performed in depth analysis of basins and plays and provided advice on exploration opportunities to senior management. Together with his team, he visited most of Shell's exploration offices, working hands-on with Shell's local exploration teams to generate new play and prospect ideas and to suggest evaluation techniques and technologies to apply. In 2010, he was appointed as extraordinary professor Regional and Petroleum Geology at the VU university of Amsterdam and in 2012 also at the University of Utrecht. He was visiting professor at the University of Malaya (Malaysia). Through his own consultancy, as of 2010, he provides advice on exploration activities to several companies and is regularly invited to carry out technical reviews. Activities cover all continents and include Portfolio Reviews, Prospect assessment, Play-based Exploration, and Geothermal activities. He conducts courses on several topics including Risk & Volume Assessment, Prospect Maturation, Basin Analysis, Play-based Exploration, Trap & Seal Analysis, Petroleum Geology for Non-geologists. Some of his recent publications include: De Jager, J. & van Winden, M. (2020): Play-Based Exploration of the petroleum potential of the Tremp-Graus, Aínsa and eastern Jaca Sub-basins in the southern Pyrenees. Invited contribution for Digital Geology, EAGE special publication (eds: Grötsch, J. & Pöppelreiter, M.) De Jager, J. (2020). Concepts of Conventional Petroleum Systems. Invited contribution for Regional Geology and Tectonics Volume 1: Global Concepts, Techniques and Methodology (eds: Adam, J., Chiarelly, D. & Scarselli, N.) De Jager, J. (2021): Handbook Risk & Volume Assessment. Self-published De Jager, J., Van Ojik, K & Smit, R. (2023 - in preparation): Geological Development of The Netherlands. In: Geology of The Netherlands (eds: Ten Veen, J., Vis, G-J., De Jager, J. @ Wong, T.) POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Overview An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction and regulatory noncompliance. Optimize your generic auditing skills with this Internal Auditing training course not aimed at any specific ISO management systems standard or Process. Boost your internal audit capabilities by gaining confidence in planning and performing an effective audit and reporting and taking corrective action where necessary. This course develops the necessary skills to assess and report on the conformance and implementation of processes based on management systems. You'll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities

Overview Many hospitals and clinics will use a smile, “customer service” and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need. At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.