Name: Customer Service Skills Training
Price: 25 GBP
Availability: InStock

<div>
	<h3>Description:</h3>
Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill.
The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation.  The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone.
Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress.
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3>Who is this Course for?</h3>
Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
<h3>Requirements</h3>
Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Understanding Customer Service</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Customer Service</td>
					<td>FREE </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Identifying Customer Expectations</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Providing Excellent Customer Service</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td colspan="4">Focusing on the Customer</td>
				</tr>
								<tr>
					<td></td>
					<td>Focusing on the Customer</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">Customer Service and the Telephone</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service and the Telephone</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">Handling Complaints</td>
				</tr>
								<tr>
					<td></td>
					<td>Handling Complaints</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td colspan="4">Enduring Stress</td>
				</tr>
								<tr>
					<td></td>
					<td>Enduring Stress</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Customer Service Skills - Video Training Course</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Customer Service Skills - Video Training Course</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

John Academy

Customer Care

Online Course Marketing

Customer Service

Professional Skills

Counselling Skills

Professional Skills Course (PSC)

Customer Service Skills - Video Training Course

General Admission

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			<h2>Course Description</h2>
<div>Get instant knowledge from this bite-sized Intermediate Change Management: Part 2 course. This course is very short and you can complete it within a very short time. In this Intermediate Change Management: Part 2 course you will get fundamental ideas of change management, the key understanding of crisis management, conflict management and so on. Enrol in this course today and start your instant first step towards learning about human resource management. Learn faster for instant implementation.  </div>
<h2>Learning Outcome</h2>
<ul>
<li>Familiarise with human resource management </li>
<li>Understand crisis management </li>
<li>Gain in-depth knowledge of conflict management </li>
<li>Deepen your understanding of attention management </li>
</ul>
<h2>How Much Do Change Managers Earn?</h2>
<ul>
<li>Senior - £93,000 (Apprx.) </li>
<li>Average - £59,000 (Apprx.) </li>
<li>Starting - £37,000 (Apprx.) </li>
</ul>
<h2>Requirement</h2>
Our Intermediate Change Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.<table>				<tbody><tr>
					<td colspan="4">Intermediate Change Management: Part 2</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 01: Human Resource Management</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 02: Crisis Management</td>
					<td> </td>
					<td> 00:25:00</td>
				</tr>
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					<td></td>
					<td>Module 03: Conflict Management</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
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					<td></td>
					<td>Module 04: Attention Management</td>
					<td> </td>
					<td> 00:32:00</td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td></td>
					<td>Assignment - Intermediate Change Management: Part 2</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

iStudy UK

HR Management

Health Care Management

Change Management

Lean Management

Manager Training

Human Resources Management

Intermediate Change Management: Part 2

Alpha Academy

Wellness And Fitness Training Level 3

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			<h4>Interactive Course for Prospective Customer Service Provider</h4>
Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. 
Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. Learn how to deal with difficult customers as how you react will determine the outcome of your interaction. Learn how to avoid confrontation and solve problems calmly and not to get flustered. 
This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Go home without a headache after the end of the day with improved communication skills which you can learn through this course.
<h3>Course Highlights</h3>
Customer Service Skills Course is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Course into 37 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Customer Service Skills Course</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Customer Service Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Customer Service Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. <table>				<tbody><tr>
					<td colspan="4"> Customer Service</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction To Customer Service</td>
					<td>FREE </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Power of Positive Thinking in Customer Service</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Types of Difficult Customers and How to Help them</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Deal with Difficult Customers</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Customer Service Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service Skills Training Templates</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service &amp; Retention Checklist</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service Checklist</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Customer Service Skills</td>
				</tr>
								<tr>
					<td></td>
					<td>First Lesson</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Second Lesson</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Third Lesson</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Fourth Lesson</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Fifth Lesson</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Microsoft Word</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Opening Word</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Working with the Interface</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Four - Your First Document</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Basic Editing Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Basic Formatting Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Formatting Paragraphs</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Advanced Formatting Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Working with Styles</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Formatting the Page</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Sharing Your Document</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Microsoft Excel</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Opening Excel</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Working with the Interface</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Four - Your First Worksheet</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Viewing Excel Data</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Building Formulas</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Seven - Using Excel Functions</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Eight - Using Quick Analysis</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Formatting Your Data</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Using Styles, Themes, and Effects</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Printing and Sharing Your Workbook</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

Customer Service Skills Course

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			In this exclusive course on customer service, you will gain access to the powerful secrets of providing outstanding customer service. Outstanding Customer Service - The Ultimate Guide, a course designed by Prof. Paul Cline and Sandor Kiss, will explain how vital excellent customer service is. Great customer service and poor customer service would directly lead to the success and failure of a company. 
What do you learn from the course? You'll know how to stop losing money for poor or average customer service. The pitfalls of poor customer service will be explained to you, and you will gain knowledge of the tactics of building outstanding customer service. Finally, you will know how to handle difficult customers like a pro taking the course.
<h3>What You'll Learn</h3>
<ul>
<li>STOP Losing Money Due to Poor or Average Customer Service! $$$</li>
<li>Make MORE Money from Each Customer! $$$</li>
<li>SAVE a Fortune in Advertising Dollars! $$$</li>
<li>Get MORE Referrals! $$$</li>
<li>Solve Problems FAST!</li>
<li>Retain Existing Customers!</li>
<li>Learn How to Create an Outstanding Customer Service Experience</li>
<li>Learn the 5 Tenets of TQM</li>
<li>Avoid the 10 Deadly Sins of Customer Service!</li>
<li>How to Handle Difficult Customers like a PRO!</li>
<li>... and MUCH More!!!</li>
</ul>
<h3>Why You Should Choose 'Outstanding Customer Service - The Ultimate Guide'</h3>
<ul>
<li>Access from all types of devices with internet access and optimum screen size</li>
<li>2.5 hours of video lessons</li>
<li>1 full-length</li>
<li>1 resource to download</li>
<li>A CPD-accredited certificate of completion</li>
<li>Opportunity to download PDF certification promptly after successful completion of the course.</li>
<li>Learning the ways of minimizing loss due to average or poor customer service</li>
<li>Understanding how to handle difficult customers</li>
<li>Learning to create an excellent customer service experience</li>
<li>Avoiding the mistakes and errors in customer service</li>
<li>Gaining knowledge of handling customers for retention</li>
</ul>
<h3>Who Is This Course For?</h3>
The course is for anyone who is working in customer service or owns a business. Salespeople, managers, customer services executives and anyone with customer service-related responsibilities can take the course.
<h3>Requirements</h3>
<div>
<ul>
<li>Basic / Simple Computer Skills</li>
<li>Basic English</li>
</ul>
</div>
<h3>Career Path</h3>
With excellent customer service, you get to know people better. Your business will gain because of your customer service skills, and eventually, you will grow with your company.<table>				<tbody><tr>
					<td colspan="4">Outstanding Customer Service - The Ultimate Guide!</td>
				</tr>
								<tr>
					<td></td>
					<td>WHY Customer Service Is CRITICAL To Your Business!</td>
					<td>FREE </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Good Isn't Good Enough!</td>
					<td>FREE </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>We Are ALL in the 'Helping Field'</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Providing 'Concierge' Level Of Service</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The 5 Tenets Of TQM</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How To Boost Customer Satisfaction</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How To Avoid The 10 Deadly Sins Of Customer Service!</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>More Money $$$ - Through Customer Retention</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How Much Is A Customer Worth? $$$</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Do You Understand Your Customer?</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dealing With Difficult Customers</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td></td>
					<td>'LEAP' Into Customer Service!</td>
					<td> </td>
					<td> 00:18:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Exceptional Phone Service</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>WHY Customers Buy From YOU! $$$</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>BONUS LECTURE!!! FINAL TIPS!!!</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>BONUS LECTURE!!! FINAL TIPS!!!</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
				</tbody></table>

Customer Experience

Customer Success (CS)

Dealing With Difficult Customers

Outstanding Customer Service - The Ultimate Guide!

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Diploma in Management Studies (DMS)

Customer Service and Relation Management Diploma

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			<h2>Course Description</h2>
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Get instant knowledge from this bite-sized Construction Management Part - 4 course. This course is very short and you can complete it within a very short time. In this Construction Management Part - 4 course you will get fundamental ideas of construction management, the key strategy of risk management, value management and so on. Enrol in this course today and start your instant first step towards human resources management. Learn faster for instant implementation.
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<h2>Learning Outcome</h2>
<ul>
<li>Familiarise with human resources management</li>
<li>Understand risk and value management </li>
<li>Gain in-depth knowledge of the communications, information and documentation of construction </li>
<li>Deepen your understanding of health and safety in construction management</li>
</ul>
<h2>How Much Do Construction Managers Earn?</h2>
<ul>
<li>Senior - £89,000 (Apprx.)</li>
<li>Average - £59,000 (Apprx.)</li>
<li>Starting - £38,000 (Apprx.)</li>
</ul>
<h2>Requirement</h2>
Our Construction Management Part - 4 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.<table>				<tbody><tr>
					<td colspan="4">Construction Management Part - 4</td>
				</tr>
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					<td></td>
					<td>Human Resources Management</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
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					<td></td>
					<td>Risk and Value Management</td>
					<td> </td>
					<td> 00:18:00</td>
				</tr>
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					<td></td>
					<td>Communications, Information and Documentation of Construction</td>
					<td> </td>
					<td> 00:21:00</td>
				</tr>
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					<td></td>
					<td>Health and Safety in Construction Management</td>
					<td> </td>
					<td> 00:22:00</td>
				</tr>
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					<td colspan="4">Assignment</td>
				</tr>
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					<td></td>
					<td>Assignment - Construction Management Part - 4</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Introduction To Construction

Construction Engineering

Construction Management

Construction Design & Management (CDM)

Construction Management Part - 4

We evolved out of nature so let nature nurture. My love for gardening and desire to improve my well-being led me to develop Mindful Gardening. It has helped me mitigate stress. It allows me to be with plants and reap the health benefits of nature. Engaging with plants can significantly reduce stress and ease the discomfort of physical difficulties.&nbsp;We can feel incremental &#39;drops&#39; of purpose and care for ourselves and the living environment through active engagement with plants.I have developed an interactive live plant focussed meditation workshop. It&nbsp;aims to help you learn about specific plants with sensory engagement so you feel a sense of calm, serenity, and well-being.I welcome you to join my free 30-minute taster session. Please bring a sprig of Rosemary to the session.This taster session introduces my three-week workshop, where we will dive into the healing factors of two herbs each week. We will investigate their native habitat, folklore, and medicinal properties and experience a mindful botanical drawing activity. A guided meditation will incorporate all the senses while engaging with the plant.&nbsp;<a href="https://garden-in-mind.cademy.co.uk/herbs-a-remedy-for-our-well-being" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><a href="https://garden-in-mind.cademy.co.uk/herbs-a-remedy-for-our-well-being" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"></a>You can learn more about my three-week workshop by clicking on this link:&nbsp;<a href="https://cademy.co.uk/garden-in-mind/herbs-a-remedy-for-our-well-being" id="isPasted" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; text-decoration: inherit; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer;" fr-original-class="wysiwyg_underlined_link_cls">https://cademy.co.uk/garden-in-mind/herbs-a-remedy-for-our-well-being</a>

Garden in Mind

Spiritual Healing

A free 30 minutes taster session on plant focussed meditation or garden therapy. The workshop aims to bring calm, equanimity and well-being. There will be guided meditation and mindful botanical drawing.

Join me for some plant therapy with meditation and mindful drawing (Free Session)

Course Overview:This course aims to provide a more in depth understanding of COSHH &amp; RIDDOR.&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Course Aims:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">To explain the legislation requirements in relation to COSHH and how to identify and &nbsp; protect yourself from potentially hazardous substances</li><li fr-original-style="" style="box-sizing: border-box;">To explain RIDDOR, how it is relevant in the workplace and the legislation requirements for reporting to the HSE</li></ul>

Prima Cura Training

Environmental Health

Health & Safety At Work

COSHH (Control of Substances Hazardous to Health)

This course aims to provide a more in depth understanding of COSHH & RIDDOR.

COSHH & RIDDOR

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			At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others.
<h3>Course Highlights</h3>
Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Customer Service Skills Training</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. <table>				<tbody><tr>
					<td colspan="4">Customer Relations &amp; Dealing Course</td>
				</tr>
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					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
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					<td></td>
					<td>Module Two - The Right Attitude Starts with You</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Three - Stress Management (Internal Stressors)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Four - Stress Management (External Stressors)</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
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					<td></td>
					<td>Module Five - Transactional Analysis</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Module Six - Why are Some Customers Difficult</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Module Seven - Dealing with the Customer Over the Phone</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Eight - Dealing with the Customer In Person</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Nine - Sensitivity in Dealing with Customers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Ten - Scenarios of Dealing with a Difficult Customer</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Following up With a Customer Once You Have Addressed Their Issue</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Customer Relationship Management</td>
				</tr>
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					<td></td>
					<td>CRM</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
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					<td></td>
					<td>Benefits of CRM</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>CRM System</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Customer Service Skills Training</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Customer Service Skills Training</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
				</tbody></table>

Centre for Counselling & Psychotherapy Training (CCPT)

Customer Service Skills Training

Bournemouth

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

<img src="https://images.cademy.co.uk/the-soul-shed/fd715e28-b008-42aa-90c3-52b7e0a88bd7/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">On a Sunday close to the New Moon each lunar cycle, I&#39;m offering space for us to gather and for you to reconnect with your intuitive guidence in gentle restorative community. This space is for you if&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You&#39;re longing for spaciousness</li><li fr-original-style="" style="box-sizing: border-box;">Your whole &nbsp;system would appreciate the sense of a deep opening sigh</li><li fr-original-style="" style="box-sizing: border-box;">You know somewhere calling from within that Self Care has to be a priority</li><li fr-original-style="" style="box-sizing: border-box;">You are curious about learning intuitive creative practice that can restore a sense of balance, inner calm, and a sense of renewed capacity to play your part in life unfolding.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">You&#39;d welcome an hour on a Sunday of relaxing restorative connection.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/the-soul-shed/c6e2a8f2-d1fd-43ba-814d-5b23c927b6f9/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"> </div>You will have a series of invitations to&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Be with your breath in ways that make you feel powerfully connected to yourself and your lifeforce.</li><li fr-original-style="" style="box-sizing: border-box;">Come to know yourself as three centred: full of instinctual knowing, heart connections, and an open curious mind.</li><li fr-original-style="" style="box-sizing: border-box;">Connect with imagery that speaks deeply to how you are feeling, and learn the wisdom it has to share with you.</li><li fr-original-style="" style="box-sizing: border-box;">Explore photos you have taken in your own square mile of location to experience a deeper sense of belonging to place.</li><li fr-original-style="" style="box-sizing: border-box;">Journal to find new ways of expressing ideas that emerge in these session.</li><li fr-original-style="" style="box-sizing: border-box;">Meet others on a journey of self-discovery</li></ul><img src="https://images.cademy.co.uk/the-soul-shed/e7785701-8274-46e0-821b-01a7820419e6/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"> If this appeals, I very much look forward to seeing you ! Dates and themes:Sunday 10th March - Emergence &nbsp;-Being with your lifeforceSunday 7th April &nbsp;- Mandala -Healing &nbsp;patterns in nature &nbsp;Sunday 12th May - &nbsp;Belonging - Witnessing TreesSunday 9th June - A quiet inner voice - encircling an imageSunday 7th July - encounters and initiations - equanimitySunday 4th August - deep in the woods -keeping faithSunday 1st September - Arrival of the pioneer Sunday 6th OctoberSunday 3rd November


On a Sunday close to the New Moon each lunar cycle, I'm offering space for us to gather and for you to reconnect with your intuitive guidence in gentle restorative community. This space is for you if
You're longing for spaciousness
Your whole system would appreciate the sense of a deep opening sigh
You know somewhere calling from within that Self Care has to be a priority
You are curious about learning intuitive creative practice that can restore a sense of balance, inner calm, and a sense of renewed capacity to play your part in life unfolding.
You'd welcome an hour on a Sunday of relaxing restorative connection.

You will have a series of invitations to 
Be with your breath in ways that make you feel powerfully connected to yourself and your lifeforce.
Come to know yourself as three centred: full of instinctual knowing, heart connections, and an open curious mind.
Connect with imagery that speaks deeply to how you are feeling, and learn the wisdom it has to share with you.
Explore photos you have taken in your own square mile of location to experience a deeper sense of belonging to place.
Journal to find new ways of expressing ideas that emerge in these session.
Meet others on a journey of self-discovery

If this appeals, I very much look forward to seeing you !


Dates and themes:
Sunday 10th March - Emergence -Being with your lifeforce
Sunday 7th April - Mandala -Healing patterns in nature 
Sunday 12th May - Belonging - Witnessing Trees
Sunday 9th June - A quiet inner voice - encircling an image
Sunday 7th July - encounters and initiations - equanimity
Sunday 4th August - finding non attachment
Sunday 1st September -follow the sun
Sunday 6th October - surrender to the holy plan!
Sunday 3rd November  - return to the innocence







The Soul Shed

Time and space  for you to reconnect with your intuitive guidence in gentle restorative community.


Sunday Openings at The Soul Shed

Testimonials
"An inspiring and engaging course."
"Refreshing to hear the family's perspective."
"Your enthusiasm for the topic along with the knowledge and awareness you have given me has given me my mojo back! "
Summary 
This extensive, 2-3 day, CPD certified, blended course comprises of an interactive learning platform which includes:
Pre-recorded training videos (6-8.5hrs depending on modules accessed)
Downloadable independent learning workbook
Interactive on-line question forum through Padlet
Optional live practical problem solving events
Bonus videos focused on using night time positioning equipment
Final live review event with trainers Rachel Wright and Sarah Clayton (via Zoom)
On completion, delegates get access to materials designed for practitioners to deliver 24-hour postural care training to unpaid individuals and families who use their service
Please note that the course will take a minimum of 14 hours of independent learning with the option of completing further hours by covering more than one age bracket - the live sessions will be in addition to these 14 hours. Please ensure you allocate enough learning time to complete this course. It is expected that all independent learning is finished before the review events to enable you to fully participate in the discussions.
 	Date	Time (GMT)
Introductory event & access to course content	 4 Nov 2024	1300-1400 
Practical application session 1	 18 Nov 2024	 1300-1400
Practical application session 2	 2 Dec 2024 	 1300-1400
Final live review events	16 Dec 2024	 1030-1600
Course content access expires	 7 Jan 2025	 
Details 
Using pre-recorded training, interactive on-line content (through Padlet), self-directed learning and live events, this substantial and comprehensive blended training course keeps delegates interested, engaged and learning new ways to bring excellence to their 24-hour postural care provision and focuses on the often neglected lying position and how unsupported lying drives changes to a person's body shape which impacts sitting, standing and functional movement. 
You will have access to the online learning from 4th November 2024 and be provided with all the information you will need to complete the course. At 1pm (GMT) on 4th November you will then join the trainers for an introductory event via Zoom to provide an outline of the training and to answer any questions you may have. Over the next few weeks you can access the pre-recorded training videos and interactive online content to enable you to complete the workbook. On 16th December there will be a series of live discussion events for the specific ages the course covers to assess your learning (you must attend at least one of these events - please see below for further information). 
Why? 
People with complex needs, deserve a thorough, co-ordinated 24-hour postural care service. We only get one body and yet people with complex disabilities don't always get the 'annual service' afforded the equipment they use.
Posture Positive report (2020) found training is a key aspect to developing resilient and robust 24-hour postural care for people with complex needs. Every person with complex needs or limited movement requires a comprehensive 24-hour postural care service delivered in a personalised way. 
Who? 
The course is suitable for specialist physiotherapists, specialist occupational therapists and other highly trained healthcare professionals working in health, SEN and social care. 
The course breaks down the life span of a person as follows:
0-3 years
Children and young people in education
Adults
Older people an palliative care
Each delegate selects the aspects of the course relevant to their particular area of practice whilst having access to all the course resources.
What? 
On completion of the course, it is hoped delegates will be equipped with the knowledge needed to deliver an outstanding, person-centred, 24-hour postural care service. 
This course covers: 
Why is postural care such a big deal?
What is 24-hour postural care?
Identification of need
Predictable changes to body shape
Preventing, protecting and reversing body shape distortion
Postural care in the real world with real people
Special considerations for all stages of life
Monitoring and evaluating outcomes
Co-production in developing personalised postural care
You can focus on one specific age group or take a general approach allowing you to adapt the course to meet your own learning objectives. 
On 16th December the final live review events with the trainers via Zoom are available for the specific ages that the course covers. You must attend at least one of these live discussion (the one most relevant to your practice) but you are welcome to join all four. Please note the timings are GMT.
10.30am - 11.30am 0-3 years
11.45am – 12.45pm Children in education
1.45pm - 2.45pm Adults
3.00pm - 4.00pm Older people and palliative care
Training for individuals and family carers
On successful completion of the course, all delegates will gain access to bespoke training materials designed by parents for parents of people with complex needs. This includes ongoing trainer support for local therapists hosting the workshops, pre-recorded training videos, workbook and designated webpage.
Group discounts
Contact us to book this training for your team, department or organisation with group discounts and bespoke training opportunities or if you would prefer to be invoiced directly for this training email admin@bornattherighttime.com 
Trainers 
Rachel Wright (BSc) Founder of Born at the Right Time Rachel is author of The Skies I'm Under, finalist 2020 RCN Nursing Awards, trainer, qualified nurse and unqualified mum of three sons; one of whom has severe disabilities and life-limiting epilepsy. Occasionally she ties on her trainers and runs in a vague attempt to counteract her love for Salt ‘n Vinegar crisps, hummus and all things carbohydrate. 
Sarah Clayton (BSc, PGCE) CEO Simple Stuff Works Sarah is passionate about all things postural care. Sounds dull but it turns out that her passion translates into highly contagious enthusiasm. She has developed a range of accredited training courses accessible to health, social care and education practitioners. Sarah has four children, works full-time and can regularly be found wearing her jumper inside out. 

Born at the Right Time

Physiotherapy

Occupational Therapy

Allied Health

Allied Health Professions (AHP)

Occupational Therapy Assistant

Palliative Care

Hospice & Palliative Medicine

Occupational Therapist

Health & Social Care

Physiotherapy Support Worker

End Of Life Care

Physiotherapist

CPD certified, digital study session, 24-hour postural care training, learning new ways to bring excellence to 24-postural care, focussing on supported lying. 

24-hour Postural Care from Cradle to Grave (Nov 24-Jan 25)

Swansea

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Geopace Training

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

Are you a stressed, exhausted SEN/EBSA parent or carer, running on empty, with no time to shout "HELP!"&nbsp;let alone step off the hamster wheel to rest, recharge and recuperate?Parenting neurodivergent and/or school avoidant young people comes with a unique set of challenges and, if you&#39;re finding yourself lurching from managing meltdowns to fighting for support or feeling isolated and judged because people don&#39;t understand, it can be really hard and I GET IT!After finding myself pretty much burnt out I discovered and implemented quick and simple self-help and relaxation tools that have helped strengthen my coping skills to navigate my family&#39;s journey, rebuild my resilience and rediscover&nbsp;my old self!&nbsp;I was so blown away by how beneficial simple habits can be that it&#39;s my mission to help others do the same - and so I created&nbsp;The SHARE Project.The ethos of THE SHARE Project is that&nbsp;we need to put our own oxygen mask on first&nbsp;so that we can&nbsp;best support our kids&nbsp;and my aim is that the tools you will learn during our time together will become your oxygen mask, not only for use in case of emergency, but as a sustainable part of your ongoing&nbsp;self-care and wellbeing.During each&nbsp;of four, weekly, live&nbsp;online workshops, delivered over Zoom, you will learn and practise a new tool to implement daily over the coming week (just a&nbsp;few minutes at a time, I promise)!Then, during the following week&#39;s workshop we will review your progress, make any tweaks and learn and practise the next tool...&nbsp;There&#39;ll be no suggestions of long and luxurious spa days and fluffy robes because most of us don&#39;t have the time to do that very often and, frankly, the benefits disappear almost as soon as you&#39;ve driven home... My mission&nbsp;is to give you sustainable tools to use anytime and anywhere to help yourself cope better and feel happier, regardless of what&#39;s going on around you!Each group session gives you the opportunity to connect with other SEN parents or carers&nbsp;experiencing similar challenges.What our clients say:"The Share project was a gentle, kind experience which showed understanding for parenting with additional challenges. &nbsp;The refocusing was extremely powerful and I felt nurtured by the sessions.""I gained different techniques to build resilience and overcome overwhelm."&nbsp; "has helped me have a more positive outlook day to day, relaxation has helped with my sleep" If you have any questions, please ask and I will be happy to help :)Sue&nbsp;

Discover Calm and Happiness with The SHARE Project: Your Path to Resilience! 🌟
Are you feeling exhausted, overwhelmed and stretched to your limit?  With meetings and meltdowns to manage, battles for support, the frustration of feeling isolated or misunderstood, not to mention the pressure of juggling your job too, it can It can feel like you’re running on empty; hard to find a moment to step off the hamster wheel and just breathe.
I’ve been there, and I get it!💛
After being on the brink of burnout myself, I stumbled upon simple, yet impactful self-help, self-care and relaxation tools. These quick, effective techniques helped me rebuild my resilience, reclaim my sense of self and navigate challenges with renewed strength and joy.  And that’s how The SHARE Project was born.
What is The SHARE Project?
The SHARE Project is built on a simple principle: you need to put your own oxygen mask on first!  By nurturing yourself, you’re better equipped to support your children. Through our three, weekly, set of live online workshops, delivered via Zoom, you’ll discover practical tools to bring more calm and happiness into your daily life.
Here’s what you can expect:
Weekly Workshops:  Each week, we’ll introduce and practice one or two tools designed to fit seamlessly into your life (in just a few minutes at a time, I promise!). These are not your typical “luxury spa day” suggestions — because let’s face it, who has time for that?  Instead, you’ll learn sustainable, go-to strategies that you can use anytime, anywhere, to boost your wellbeing, even in the midst of chaos.  You will also receive a mid-week email of encouragement between workshops and printables to help record and track your progress.
Ongoing Support:  In each session, we’ll review your progress, fine-tune your approach, if needed, and introduce the next tool.  
Community Connection: You’ll be part of a supportive group of fellow SEN parents and carers who understand the unique challenges you face.  
What our clients say:
“The SHARE Project was a gentle, kind experience which showed understanding for parenting with additional challenges.  The refocusing was extremely powerful and I felt nurtured by the sessions.”
“It has helped me to have a more positive outlook day-to-day, and the relaxation has helped with my sleep.”	
“I looked forward to the sessions each week, they gave me time to focus on myself for a change.”
Ready to Feel More Calm and Happy?
If you’re ready to step off the hamster wheel and start reclaiming your joy, The SHARE Project is here for you. Let’s work together to help you feel more at peace, more resilient, and, most importantly, more you.
Got any questions? Send me a message and I’ll be happy to help! 😊
With love and support,  
Sue

AUsomeMums

Emotional Wellbeing

Emotional Resilience

Autism

Mental Resilience

Special Education Needs (SEN)

Self-help and relaxation skills and exercises for stressed, burned out SEN parents and carers

The SHARE Project - Self-Help & Relaxation Exercises for SEN/EBSA Parent Carers (click for dates)

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"> </div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"> </div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"> </div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Live instructor led sessions;&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div>Why choosing Mindmaps Wellbeing is a good choice for your training.The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:✅ Instructor led training sessions over two days✅ Course Manual✅ Workbook✅ Handy Cue Card✅ MHFAider Certificate upon completionPlus, exclusively when you choose Mindmaps Wellbeing, it also includes:✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).✅ Access to our online MHFAider peer support groups moderated by the instructor team.✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.&nbsp;For a little extra:&nbsp;✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


MHFA England Mental Health First Aid

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR: ADULT FICTION, NON-FICTIONFlorence has been at A M Heath for five years and represents a range of commercial fiction and non-fiction. The authors she represents include Jaspreet Kaur, Salma El-Wardany, Rachel Thompson, Annie Lord, Angelica Malin and Phil Ellis. Their books range from the heart-breaking and profound to the inspirational, funny and wise, with almost everything in between. She&rsquo;s keen to find non-fiction and fiction writers who speak to a millennial and younger audience, be that a journalist who is looking to expand an idea, a screenwriter who is looking to try their hand at fiction or perhaps an activist with a social media platform.&nbsp;She&rsquo;s actively looking for writers who are under-represented in the publishing world, through non-traditional channels, as well as her submissions, and is interested in environmental and social issues. For fiction, she always loves comforting, funny and warm reads, as well as gripping page-turners. She&rsquo;d love to see any of the above but her favourite thing is to escape with a story she can&rsquo;t put down. If you think your book fits with that, then do send it to her.&nbsp;In fiction, books that have really left Florence wanting one more chapter include Marian Keyes&rsquo;s character, Rachel, from&nbsp;Rachel&rsquo;s Holiday&nbsp;gifted Florence with a compassion for addiction that only the most skilled of writers can conjure. Florence finds Catherine Newman to be a genuis for making hospice care so funny in&nbsp;We All Want Impossible Things.&nbsp;Smart page turners such as&nbsp;Anatomy of a Scandal,&nbsp;Such a Fun Age&nbsp;and&nbsp;Tomorrow, and Tomorrow, and Tomorrow wowed Florence with clever, gripping prose and complicated, flawed characters she hadn&#39;t met before. She also loves older classics like the&nbsp;Cazalet Chronicles&nbsp;and Georgette Heyer&rsquo;s Regency novels &ndash; comforting, funny and warm reads will always her cup of tea.Florence does not wish to receive, YA, Fantasy or Sci-fi.&nbsp;Florence would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document.&nbsp;<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Florence is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the discretion of&nbsp;I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with&nbsp;I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Friday 31 May 2024

LOOKING FOR: ADULT FICTION, NON-FICTION
Florence has been at A M Heath for five years and represents a range of commercial fiction and non-fiction. The authors she represents include Jaspreet Kaur, Salma El-Wardany, Rachel Thompson, Annie Lord, Angelica Malin and Phil Ellis. Their books range from the heart-breaking and profound to the inspirational, funny and wise, with almost everything in between. She’s keen to find non-fiction and fiction writers who speak to a millennial and younger audience, be that a journalist who is looking to expand an idea, a screenwriter who is looking to try their hand at fiction or perhaps an activist with a social media platform. 
She’s actively looking for writers who are under-represented in the publishing world, through non-traditional channels, as well as her submissions, and is interested in environmental and social issues. For fiction, she always loves comforting, funny and warm reads, as well as gripping page-turners. She’d love to see any of the above but her favourite thing is to escape with a story she can’t put down. If you think your book fits with that, then do send it to her. 
In fiction, books that have really left Florence wanting one more chapter include Marian Keyes’s character, Rachel, from Rachel’s Holiday that left Florence with a compassion for addiction that only the most skilled of writers can conjure. Florence finds Catherine Newman to be a genuis for making hospice care so funny in We All Want Impossible Things. Smart page turners such as Anatomy of a Scandal, Such a Fun Age and Tomorrow, and Tomorrow, and Tomorrow wowed Florence with clever, gripping prose and complicated, flawed characters she hadn't met before. She also loves older classics like the Cazalet Chronicles and Georgette Heyer’s Regency novels – comforting, funny and warm reads will always her cup of tea.
Florence does not wish to receive, YA, Fantasy or Sci-fi. 
Florence would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document. 
(In addition to the paid sessions, Florence is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Wednesday 30 October 2024

I Am In Print

Fiction Writing

6th November Florence Rees #Agent121. Looking for: ADULT FICTION, NON-FICTION

The course is run over 2 days you will learn about and how to teach and assess the following key areas: Policies. Legislation. CQCThe course is run over 2 days you will learn about and how to teach and assess the following key areas:Policies. Legislation. CQCMedication. Routes. Formulation. Types. Absorption.MDT. Roles and Responsibilities. Levels of support. Boundaries and agreed ways of working.Order. Receive. Store. Record. Transfer. Dispose.7 R&rsquo;s. Sources of info. Practical session including MAR charts.Risk assessments. Person Centred Care. Review. Covert. Consent. Refuse.Errors and action.Infection Control and Technique.

Caring For Care

Medication Train the Trainer

Manchester

Milton Keynes 

Birmingham

Bedford

<div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">INTRAMUSCULAR, INTRADERMAL &amp; SUBCUTANEOUS INJECTION COURSE (GPT601) CLASSROOM or VIRTUAL CLASSROOM (with online theory)</h2></div><section fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-testid="columns" fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-mesh-id="comp-kl8214n52inlineContent" data-testid="inline-content" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214n52inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Learn how to administer vaccines or injections ...&nbsp;</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Nationally Recognised Qualification</li><li fr-original-style="" style="box-sizing: border-box;">Includes IM, ID and Sub-Cut Injection methods</li><li fr-original-style="" style="box-sizing: border-box;">OCN Accredited - Level 4 (Foundation Degree - FDSc)</li><li fr-original-style="" style="box-sizing: border-box;">Covers all steps to safely perform a vaccination</li><li fr-original-style="" style="box-sizing: border-box;">Use same techniques and skills for aesthetic therapies</li><li fr-original-style="" style="box-sizing: border-box;">Includes B12, Vitamin C and other treatments</li><li fr-original-style="" style="box-sizing: border-box;">Essential qualification for all injections</li><li fr-original-style="" style="box-sizing: border-box;">Basic understanding of English language required</li><li fr-original-style="" style="box-sizing: border-box;">OPEN TO ALL APPLICANTS</li></ul><div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;">About this course</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Learning Outcomes</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">After the course</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">PART 1 - Theory: complete online at home or work and download a certificate of completionPART 2 - Skills and Practical Development: Attend in the Classroom or Virtual ClassroomVaccination - all essential vaccines including Covid-19, Flu and other annual vaccinesInjections - Aesthetics - B12, Vit C etc.78 UK &amp; Eire training locationsOCN Accredited at Level 4 (FDSc)Medical training standards throughoutSkills for Health &amp; WHO compliantLearning Outcomes<div data-mesh-id="comp-kl8214o43inlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214o43inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Train up to point of first vaccination or injection&nbsp;All theory and practical skills required to perform a safe procedureCovers all essential theory and skill-set development to meet medical standardsUnderstand the procedures used to set up &nbsp;a manage and administer a vaccinePost-injection management and how to avoid critical complicationsCorrect client care and aftercareIncludes legal, consent and documentationAfter the course<div data-mesh-id="comp-kl8214oainlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214oainlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Safely and competently administer a vaccine or drug treatment (ie. B12)Correct client management before, during injection and safe after-careUnderstanding equipment types and appropriate choicesUnderstand vaccine management controlAppreciate legal and professional responsibilitiesOffer injection therapies to clients - vitamin supplementsAdminister in hospitals, GP Surgeries and Outreach Centres</div></div></div></div></div></div></div></div></div></div></div></section>

INTRAMUSCULAR, INTRADERMAL & SUBCUTANEOUS INJECTION COURSE (GPT601)
CLASSROOM or VIRTUAL CLASSROOM (with online theory)
Learn how to administer vaccines or injections ... 
Nationally Recognised Qualification
Includes IM, ID and Sub-Cut Injection methods
OCN Accredited - Level 4 (Foundation Degree - FDSc)
Covers all steps to safely perform a vaccination
Use same techniques and skills for aesthetic therapies
Includes B12, Vitamin C and other treatments
Essential qualification for all injections
Basic understanding of English language required
OPEN TO ALL APPLICANTS
About this course
Learning Outcomes
After the course
PART 1 - Theory: complete online at
home or work and download a certificate of completion
PART 2 - Skills and Practical Development: Attend in the Classroom or Virtual Classroom
Vaccination - all essential vaccines including Covid-19, Flu and other annual vaccines
Injections - Aesthetics - B12, Vit C etc.
78 UK & Eire training locations
OCN Accredited at Level 4 (FDSc)
Medical training standards throughout
Skills for Health & WHO compliant
Learning Outcomes
Train up to point of first vaccination or injection 
All theory and practical skills required to perform a safe procedure
Covers all essential theory and skill-set development to meet medical standards
Understand the procedures used to set up a manage and administer a vaccine
Post-injection management and how to avoid critical complications
Correct client care and aftercare
Includes legal, consent and documentation
After the course
Safely and competently administer a vaccine or drug treatment (ie. B12)
Correct client management before, during injection and safe after-care
Understanding equipment types and appropriate choices
Understand vaccine management control
Appreciate legal and professional responsibilities
Offer injection therapies to clients - vitamin supplements
Administer in hospitals, GP Surgeries and Outreach Centres

Immunisation & Vaccination

Immunisation

Injection

Vaccination

Vaccinator

Medicine & Nursing

Learn how to administer vaccines or injections ...

    Nationally Recognised Qualification

    Includes IM, ID and Sub-Cut Injection methods

    OCN Accredited - Level 4 (Foundation Degree - FDSc)

    Covers all steps to safely perform a vaccination

    Use same techniques and skills for aesthetic therapies

    Includes B12, Vitamin C and other treatments

    Essential qualification for all injections

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Vaccination / Injection Course (GPT601)

<blockquote id="isPasted" fr-original-style="" style="border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"> Learn how to create a supportive and open environment for mental health and wellbeing at work, helping everyone thrive and perform at their best.<span data-slate-fragment="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" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"> </div></blockquote><div fr-original-style="" style="box-sizing: border-box;">By attending the course, you will learn to:<ul style="color: rgb(111, 111, 110); box-sizing: border-box;" fr-original-style=" color: rgb(111, 111, 110);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Identify if an employee may be experiencing poor mental health</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Feel confident having open conversations about mental health with your team members</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Appropriately signpost to available support and know where to go for support and guidance for yourself</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Role model good self-care practice, inspiring your teams to look after their own mental health and wellbeing</li></ul></div><h6 style="color: rgb(18, 103, 106); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(18, 103, 106);">Benefits of Mental Health Skills for Managers</h6>Managers skilled in supporting their team&#39;s mental health not only help employees flourish but also boost talent retention while mitigating issues like presentee-ism and extended sick leave. Offering this training to all individuals in people management roles guarantees a unified strategy towards mental health and wellbeing across various teams and departments. Furthermore, by exemplifying excellent self-care habits, you&#39;ll motivate your team to prioritise their own mental health and wellbeing.

Starling

Learn how to create a supportive and open environment for mental health and wellbeing at work, helping everyone thrive and perform at their best.

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