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9229 Courses delivered Online

An Introduction to Emotional Intelligence at Work

By Workplace Innovation Europe

This CPD accredited short course is for everyone who wants to work more effectively with their collaeagues. It will help strengthen personal competencies including listening and communication, understanding and engaging with different perspectives, and working together to create a positive culture in the office or on the shopfloor.

An Introduction to Emotional Intelligence at Work
Delivered OnlineFlexible Dates
£470

Email Writing Masterclass

4.3(43)

By John Academy

Overview From schools to big corporations, email is used as the formal communication channel. That is why, no matter which sector you want to work for, you must polish your email writing skills. You can take your email writing abilities to the next level with our Email Writing Masterclass course. The course aims to provide you with quality training in email writing. Through this course, you will be introduced to the essentials of writing effective emails. The course will teach you how to choose the right tone and style for your emails. In addition, you will grasp the techniques of managing emails and get effective tips to improve your email writing quality. So, if you want to master the art of email writing. Join now! Course Preview Learning Outcomes Learn the fundamentals of writing an email Understand what tone and writing style to use Know the strategies to manage your emails effectively Grasp useful tips and tricks for writing emails Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Email writing Email management Who Should Take This Email Writing Masterclass Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Email Writing Masterclass course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Email Writing Masterclass Certification After completing and passing the Email Writing Masterclass course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Email Writing Masterclass will equip you with effective skills and abilities and help you explore career paths such as  Business executives Copywriter Customer support executives PA Office admin Module 01: E-Mail Communications E-Mail Communications 00:40:00 Module 02: Fundamentals Of Writing Effective E-Mails Fundamentals of Writing Effective E-mails 00:55:00 Module 03: Manage Your E-Mail Manage Your E-mail 00:42:00 Module 04: Writing Styles And Tone Writing Styles and Tone 00:44:00 Module 05: Additional Tips For Writing Effective E-Mail Additional Tips for Writing Effective E-Mail 00:44:00 Module 06: Exercise Caution Exercise Caution 00:44:00 Assignment Assignment - Email Writing Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Email Writing Masterclass
Delivered Online On Demand4 hours 29 minutes
£24.99

Project Management for Non-Project Managers (Virtual)

By IIL Europe Ltd

Project Management for Non-Project Managers (Virtual) Individuals who are involved in projects (commissioning, supporting, sponsoring, etc.) may often be unfamiliar with project management. A basic understanding of project management is essential for non-project managers, who are critical stakeholders contributing to project success. This awareness course usesA Guide to the Project Management Body of Knowledge (PMBOK® Guide) and other sources to introduce you to project management vocabulary, concepts, and techniques. It also provides insights into the realities of being a project manager, and opportunities to explore how you can positively impact projects in your own role. Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Project management overview Strategic value of project management Defining project success Project life-cycle models and governance Project roles and responsibilities Project Initiating and Planning Initiating the project Defining project requirements and scope Developing the project schedule and budget Project Risk Management, Executing, Monitoring, and Closing Understanding, evaluating, and adjusting for risk Honoring the baseline and executing the project Monitoring and controlling the project Closing the project Project Interpersonal Processes Project communication Project team development Conflict management

Project Management for Non-Project Managers (Virtual)
Delivered OnlineFlexible Dates
£450

Speech & Language Therapy Online Training

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Speech & Language Therapy Online Training bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course Speech & Language Therapy mega bundle that will exceed your expectations within your budget. The Speech & Language Therapy Online Training related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory Speech & Language Therapy bundle. This comprehensive Speech & Language Therapy Online Training bundle will help you build a solid foundation to become a proficient worker in the sector. This Speech & Language Therapy Online Training Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Speech & Language Therapy Course 2: Learning Disability Nursing Training Course 3: Dyslexia Course 4: Autism Awareness Course 5: ADHD Awareness Course 6: Psychology and Child Intellectual Development Training Course 7: Play Therapy, Mental Health and Child Psychology Diploma Course 8: Childcare, Nutrition and Development Course 9: Audiology Course 10: British Sign Language (BSL) Course Course 11: Deaf Awareness Course 12: Special Education Needs (SEN) Teaching Methodologies Course 13: Educational Psychology and Development Course 14: Safeguarding Children and Adolescents Course 15: Residential Childcare & Cognitive Development Training Course 16: Child Safeguarding Course 17: Family Support Worker Course 18: Child Attachment Diploma Course 19: Parenting Skills: Raising Healthy Kids Course 20: Internet Safety: Safeguarding Children Course 21: Child Playwork Course 22: Mental Health Care - MCA & DOLS Course 23: Positive Mental Health Course 24: Parental Mental Health & Child Protection Course 25: Autism Awareness 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Learning Outcome of Speech & Language Therapy This tailor-made Speech & Language Therapy Online Training bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Speech & Language Therapy Online Training Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Course 1: Speech & Language Therapy Gain a deep understanding of speech and language disorders, their causes, and assessment techniques. Learn evidence-based therapeutic interventions and strategies to improve communication skills. Develop the skills to work effectively with individuals of all ages who have speech and language difficulties. Course 2: Learning Disability Nursing Training Acquire comprehensive knowledge of learning disabilities, including their causes and prevalence. Learn nursing strategies to provide person-centred care and support to individuals with learning disabilities. Understand the legal and ethical considerations involved in learning disability nursing. Course 3: Dyslexia Explore the characteristics and challenges associated with dyslexia. Learn about assessment tools and techniques for identifying dyslexia. Develop strategies and interventions to support individuals with dyslexia in educational and workplace settings. Course 4: Autism Awareness Gain a deep understanding of autism spectrum disorders and their diagnostic criteria. Learn about evidence-based interventions and therapies for individuals with autism. Develop skills to create inclusive environments and support individuals with autism effectively. Course 5: ADHD Awareness Understand the nature and symptoms of Attention Deficit Hyperactivity Disorder (ADHD). Learn strategies for assessing and managing ADHD in children and adults. Explore techniques to support individuals with ADHD in educational and social settings. Course 6: Psychology and Child Intellectual Development Training Study the principles of child psychology, including cognitive, emotional, and social development. Learn how psychological theories apply to understanding and promoting healthy child development. Explore techniques for assessing and supporting children's intellectual growth. Course 7: Play Therapy, Mental Health and Child Psychology Diploma Gain expertise in play therapy techniques and their application in child mental health. Learn about various therapeutic approaches and their effectiveness in child psychology. Develop counselling and assessment skills for working with children facing psychological challenges. Course 8: Childcare, Nutrition and Development Understand the nutritional needs of children at different stages of development. Learn about healthy meal planning and dietary guidelines for children. Gain knowledge of child development milestones and how nutrition impacts growth. Course 9: Audiology Explore the field of audiology, including hearing assessment and hearing aid technology. Learn about common hearing disorders and their diagnostic procedures. Develop skills in audiological rehabilitation and communication strategies for individuals with hearing loss. Course 10: British Sign Language (BSL) Course Acquire proficiency in British Sign Language, including vocabulary and grammar. Learn about Deaf culture and the importance of cultural sensitivity in communication. Develop the ability to hold conversations and provide information using BSL. Course 11: Deaf Awareness Understand the challenges and barriers faced by Deaf individuals in society. Learn effective communication strategies when interacting with Deaf or hard-of-hearing people. Gain insights into Deaf culture and the importance of inclusivity and accessibility. Course 12: Special Education Needs (SEN) Teaching Methodologies Explore teaching strategies and accommodations for students with special educational needs. Learn to create inclusive lesson plans and adapt curriculum content for diverse learners. Develop skills to collaborate with parents, caregivers, and educational specialists to support SEN students. Course 13: Educational Psychology and Development Study the principles of educational psychology, including theories of learning and motivation. Learn about cognitive development in children and its impact on education. Gain insights into the psychological factors that influence teaching and learning processes. Course 14: Safeguarding Children and Adolescents Understand the legal and ethical responsibilities of safeguarding children and adolescents. Learn to recognize signs of abuse and neglect and how to report concerns appropriately. Develop strategies for creating safe and supportive environments for young people. Course 15: Residential Childcare & Cognitive Development Training Gain an understanding of residential childcare settings and their role in child development. Learn about cognitive development stages and their implications for caregiving. Develop practical skills for providing quality care and support to children in residential settings. Course 16: Child Safeguarding Explore the principles of child safeguarding, including risk assessment and prevention. Learn about the roles and responsibilities of professionals in safeguarding children. Understand the legal frameworks and policies related to child protection. Course 17: Family Support Worker Learn about the role of family support workers in assisting families facing various challenges. Develop communication and counselling skills for working with diverse families. Gain insights into community resources and services available to support families. Course 18: Child Attachment Diploma Explore the theory of attachment and its significance in child development. Learn about attachment styles and how they influence relationships and behaviour. Develop skills to promote healthy attachments between caregivers and children. Course 19: Parenting Skills: Raising Healthy Kids Gain practical parenting strategies for promoting children's physical and emotional well-being. Learn effective discipline and communication techniques for positive parent-child relationships. Understand the importance of parental self-care and stress management in raising healthy kids. Course 20: Internet Safety: Safeguarding Children Learn about online risks and dangers that children may encounter on the internet. Explore strategies to educate children about online safety and responsible digital citizenship. Develop skills to protect children from online threats and create a safer online environment. Course 21: Child Playwork Understand the principles and theories of playwork in promoting children's development. Learn how to plan and create engaging play environments that encourage exploration and creativity. Develop skills to observe and assess children's play, ensuring their safety and well-being. Certification After studying the complete Speech & Language Therapy training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Course 22: Mental Health Care - MCA & DOLS Gain knowledge of the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS) in mental health care. Learn about the legal and ethical implications of decision-making and consent for individuals lacking capacity. Develop the skills to apply MCA and DoLS principles to protect the rights and well-being of vulnerable individuals. Course 23: Positive Mental Health Explore the concepts of positive mental health and well-being. Learn strategies to promote mental resilience, stress management, and emotional well-being. Understand the importance of early intervention and support in maintaining positive mental health. Course 24: Parental Mental Health & Child Protection Gain insights into the impact of parental mental health on children's well-being and development. Learn about risk assessment and safeguarding measures for families affected by parental mental health issues. Develop skills to provide support and guidance to parents while ensuring child protection. Course 25: Autism Awareness Deepen your understanding of autism spectrum disorders and associated challenges. Learn person-centred approaches and effective communication strategies when working with individuals with autism. Explore methods for creating inclusive and supportive environments for individuals with autism. Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Speech & Language Therapy Online Training bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this Speech & Language Therapy course, all you need is - A smart device A secure internet connection And a keen interest in Speech & Language Therapy Online Training Career path Upon completing this essential Speech & Language Therapy Bundle, you will discover a new world of endless possibilities. These Speech & Language Therapy courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Speech & Language Therapy Online Training
Delivered Online On Demand7 days
£259

Using Generative AI in Technical Writing

By Cherryleaf

This online course covers how technical communicators can use Generative Artificial Intelligence to help them: Be more efficient Create better deliverables for their users We went through all the key stages in a technical writing project. At each step, we investigated whether AI tools like ChatGPT and Claude could make a Technical Writer's job easier and better. After a lot of research and testing, we ended up with the content for this course. The course provides a framework that attendees can use to identify opportunities and best practices for integrating ChatGPT, Claude, LLaMA, and similar tools into their technical authoring processes – creating, managing, and delivering technical content. Why attend this course? Integrating AI and natural language processing technologies promise to make Technical Writers more efficient and more effective at what they do. By attending this course, you’ll gain a better understanding of how generative AI can be used by technical communicators. You learn a framework you can use for using tools such as ChatGPT at the different stages of a technical writing project. Who is this course for? This course is for people who have some experience of technical writing, and who want to improve their skills. What will I learn? You’ll learn and practice: What are AI technologies and their relevance to technical writing? Career opportunities and threats How you can use AI at different stages of the documentation process. We cover topics such as planning, writing, reviewing, and production. How to work more efficiently. How to work more effectively. The course does not go into much detail about using generative AI to create images, audio or videos. Learning Materials The course comprises online training modules (4.75 hours of video, plus handouts), which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. The course is roughly equivalent to a 1.5 days long classroom course. Examples The modules describe practical examples and techniques you can use right away. Demonstrations The modules contain demonstrations of the techniques and tools when they’re applied to technical writing. Exercises You’ll be given exercises to work on throughout the course. This is a great way to put your learning to practice. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Introduction Introduction (0:56) ChatGPT and AI Basics What do the buzzwords mean? (18:19) Using ChatGPT and similar tools - Software and Websites (15:30) Prompt Engineering (17:23) Why use generative AI? Why use generative AI? (5:37) The limitations of Large Language Models (LLMs) and AI systems (7:48) Data security (10:09) Legal considerations (2:59) Quiz Section summary  Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?After enrolling, you have 12 months access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.

Using Generative AI in Technical Writing
Delivered Online On Demand2 hours
£450

Master's Diploma in Digital Marketing Management

4.9(51)

By B&20 British School

Online Marketing course for individuals, companies, professionals that want to succeed on the job and improve marketing skills.

Master's Diploma in Digital Marketing Management
Delivered OnlineFlexible Dates
£1,650

Data Done Right - The Value of Good Communication

By IIL Europe Ltd

Data Done Right - The Value of Good Communication Wouldn't it be great if you could see important textual and graphical information quickly and easily? What if it could be updated automatically or by using a simple refresh? What if you could easily change that information as needed, or see it right now with tools you already have, on multiple devices? In this presentation we will show you all of those things. You'll see reports that are produced in MS Project and MS Excel, graphical reports in Visio, and a dashboard that uses all of these tools. And we'll top it off with a discussion about what information to present and not present. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Data Done Right - The Value of Good Communication
Delivered Online On Demand15 minutes
£10

Data Done Right - The Value of Good Communication

By IIL Europe Ltd

Data Done Right - The Value of Good Communication Wouldn't it be great if you could see important textual and graphical information quickly and easily? What if it could be updated automatically or by using a simple refresh? What if you could easily change that information as needed, or see it right now with tools you already have, on multiple devices? In this presentation we will show you all of those things. You'll see reports that are produced in MS Project and MS Excel, graphical reports in Visio, and a dashboard that uses all of these tools. And we'll top it off with a discussion about what information to present and not present. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Data Done Right - The Value of Good Communication
Delivered Online On Demand30 minutes
£10

ISO 31000 Risk Manager

By Training Centre

  The ISO 31000 Risk Manager training course helps participants acquire the knowledge necessary and ability to integrate the risk management guidelines of ISO 31000 in an organization. It provides information with regard to the risk management principles and their application, as well as the core elements of the risk management framework and steps for a risk management process. In addition, it provides the basic approaches, methods, and practices for assessing risk in a wide range of situations. Upon completion of the training course, you can sit for the exam and gain the "Certified ISO 31000 Risk Manager' credential. The credential demonstrates your knowledge and ability to apply the risk management process in an organization based on the guidelines of ISO 31000 and best practices. Who Should Attend?   Managers or consultants responsible for the effective management of risk in an organization Individuals seeking to gain knowledge about the risk management principles, framework, and process Individuals responsible for the creation and protection of value in their organizations Individuals interested in pursuing a career in risk management About This Course   Learning objectives Understand the risk management concepts, approaches, methods, and techniques  Learn how to establish a risk management framework in the context of an organization  Learn how to apply the ISO 31000 risk management process in an organization Understand the basic approaches, methods, and practices used to integrate risk management in an organization Educational approach The training course is based on theory and best practices used in risk management. Lecture sessions are illustrated with practical examples. The participants are encouraged to communicate and engage in discussions and exercises. The exercises are similar in structure with the certification exam questions. Course agenda Day 1: Introduction to ISO 31000 and risk management and establishing the risk management framework Day 2: Initiation of the risk management process and risk assessment based on ISO 31000 Day 3: Risk treatment, recording and reporting, monitoring and review, and communication and consultation according to ISO 31000; the examination. Prerequisites   A foundational understanding of ISO 31000 and knowledge of risk management What's Included?   Official Study materials Coffee's/Teas, refreshments and Lunch (Classroom courses only) The Exam fees Our Guarantee     We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Accreditation Assessment   The examination is delivered in a 10 question essay type format, to be completed within 125 minutes and with a 70% pass mark. Exam results are provided within 24 hours. Provided by   This course is Accredited by NACS and Administered by the IECB.

ISO 31000 Risk Manager
Delivered OnlineFlexible Dates
£1,250

Reception Skills and Office Admin - CPD Certified

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you looking to enhance your reception skills and office admin expertise? Look no further! Our comprehensive course bundle offers you the opportunity to acquire essential skills that will make you a valuable asset in any professional setting. With a mix of QLS-endorsed and CPD-accredited courses, you'll gain knowledge and expertise that are highly sought after in today's job market. The first course in this bundle is QLS-endorsed, and upon completion, you'll receive a QLS hardcopy certificate for free. This certificate holds significant value and can be a valuable addition to your resume, demonstrating your commitment to professional development. The remaining ten courses are also relevant and CPD-QS accredited, ensuring that you receive high-quality training throughout the bundle. Learn how to excel in various aspects of reception skills and office admin, including executive and personal assistant training, effective minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management. These skills are essential in today's dynamic business environment and will equip you with the knowledge and tools needed to excel in your career. With a strong focus on real life application, you'll gain the confidence and competence to handle real-world situations. We will guide you through each course, providing valuable insights and pro tips that you can implement immediately in your workplace. This bundle is designed to be accessible to learners at all levels of experience, whether you're just starting your career or looking to upskill. This Reception Skills and Office Admin Bundle Package includes: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Executive and Personal Assistant Training Course Course 02: Effective Minute Taking Training Course 03: Diploma in Meeting Management Course 04: Workplace Professionalism Course 05: Customer Service Diploma - CPD Accredited Course 06: The Secrets of Body Language Course 07: Confidence Building & Assertiveness Course 08: Cross-Cultural Awareness Training Course 09: Communication Skills Masterclass Course 10: Time Management Why Prefer This Reception Skills and Office Admin Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Reception Skills and Office Admin bundle courses, you will be able to learn: Upon completing this course bundle, you will be able to: Excel in various aspects of reception skills and office admin, including executive and personal assistant duties, minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management. Apply techniques to handle real-world situations in a professional setting. Demonstrate a high level of competence and confidence in your reception and office admin skills. Use effective communication and assertiveness techniques to manage difficult situations and conflicts. Understand the importance of body language and cross-cultural awareness in professional settings. Enhance your professional image and reputation through workplace professionalism. Utilise time management strategies to increase productivity and efficiency. ***Curriculum breakdown of Office Admin and Reception Skills*** Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel How is the [Reed_Title] Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals looking to enter or advance in the field of reception skills and office admin. Professionals seeking to upskill and enhance their abilities in reception and admin roles. Individuals looking to excel in customer service roles. Those interested in improving their communication, assertiveness, and time management skills in a professional setting. Anyone looking to enhance their cross-cultural awareness and body language skills. Career path This bundle will give you an edge in various professions, such as: Receptionist Office Administrator Executive Assistant Personal Assistant Customer Service Representative Meeting Coordinator Communications Specialist With salaries in the UK ranging from £20,000 to £40,000 per year on average, these roles offer lucrative career opportunities for skilled professionals. Certificates Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Reception Skills and Office Admin - CPD Certified
Delivered Online On Demand4 weeks
£159