Duration 1 Days 6 CPD hours This course is intended for Learners taking this course are interested in employee experiences or Microsoft Viva and want to learn how to assess, plan, strategize, design, and manage digital employee experiences that use Microsoft Viva, Microsoft Teams, SharePoint, and Power Platform. A learner in this role will collaborate with multiple teams to scope, design, and implement new digital employee experiences, such as onboarding, career and skill development, rewards and recognition, employee wellbeing, and employee retention. Learners should have a foundational understanding of Microsoft technologies, including Microsoft 365, Teams, SharePoint, and a deep understanding of Microsoft Viva features and capabilities. They may have experience in one or more of the following disciplines: human resources, people development, change management, information technology, or culture development. Overview By the end of this module, you'll be able to: Evaluate existing systems and identify requirements Identify stakeholders and users Recommend employee experience solutions and strategies Describe the four experience areas of Connection, Growth, Purpose, and Insights supported by Viva. Explain what Microsoft Viva apps are. Identify resources needed to set up each Viva app. Create an adoption plan to use Viva to solve business scenarios for the four employee experience areas of Connection, Insight, Purpose, and Growth. Describe the main features of Viva Connections List technical requirements/prerequisites for Viva Connections implementation Explain the differences between desktop and mobile experiences Identify 2-3 business use cases for Viva Connections Identify key stakeholders for the deployment of Viva Connections Align and prioritize scenarios for Viva Connections Plan and design for the Dashboard, the Feed, and Resources by scenarios and audiences Consider how your organization will scale adoption Assess your organization's existing learning experiences. Plan and strategize for Viva Learning. Coordinate the implementation of Viva Learning. Recommend an adoption strategy for Viva Learning. In this course, you'll learn how to bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work. In your organization today, are people being treated well, or are their needs neglected? Are your teams aligned on goals with a sense of purpose? Are you driving the business outcomes that you need? The Microsoft Viva employee experience platform provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening that you envision. This training course will provide Microsoft Employee Experience Platform Specialists with a comprehensive overview of Microsoft Viva, as well as Microsoft 365, Teams, and SharePoint. It will cover how to identify requirements for designing experiences for employee onboarding, career and skill development, rewards and recognition, compensation and benefits, employee wellbeing, and employee retention. It will also cover how to design solutions to meet these requirements, and how to collaborate with senior executive leadership, human resources, IT, adoption and change management, and learning and organizational development departments. Finally, it will cover how to continuously improve employee experiences based on data-driven insights and feedback. Design digital employee experiences Introduction Case study - Tailwind Traders Evaluate current employee experiences Consider employee privacy and data requirements Assemble business stakeholders and define goals Explore Viva experience areas Understand Viva licensing Knowledge check Summary and resources Introduction to the Microsoft Viva suite Introduction to Microsoft Viva Understand Viva apps Get started with Microsoft Viva Use Viva to keep everyone informed, included, and inspired Use Viva to get actionable insights to foster well-being and productivity Use Viva to align people's work to team and organization goals Use Viva to help employees learn, grow, and succeed Knowledge check Summary Introduction to Viva Connections Introduction What do users experience? When to use Viva Connections? What technical requirements must be met to deploy Viva Connections? Knowledge check Summary Plan for Viva Connections Introduction Build your team and meet requirements Analyze tasks and scenarios for Viva Connections Plan for Viva Connections Dashboard, Feed and Resources Plan to announce, launch, and scale adoption Knowledge check Summary Design skilling and growth experiences with Viva Learning Introduction Case study - Tailwind Traders Plan for Viva Learning Assemble Viva Learning admins and stakeholders Understand content sources with Viva Learning Coordinate setup and configuration of Viva Learning Develop adoption strategies for Viva Learning Develop an org-wide learning culture Knowledge check Summary and resources Additional course details: Nexus Humans MS-080T00: Employee Experience Platform Specialist training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-080T00: Employee Experience Platform Specialist course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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Overview Enhance your interpersonal skills and become respected as a sought-after Line Manager in any high-performing organisation. This People Management Skills Level 3 course provides the knowledge and tools you'll require to nurture and steer your staff to fruitful careers and performances. Written with the aid of industry experts, the comprehensive online modules coach you on how to perform every aspect of People Management. You will learn how to master appropriate disciplinary procedures, drive recruitment and induction, motivate teams and individuals, recognise outstanding performances, and develop a healthy culture and work environment. The contents will assist your personal development as well as your career progression. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this People Management Skills Level 3. It is available to all students, of all academic backgrounds. Requirements Our People Management Skills Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 03:25:00 total length •Introduction to Human Resources: 00:17:00 •Employee Recruitment and Selection Procedure: 00:32:00 •Employee Training and Development Process: 00:23:00 •Performance Appraisal Management: 00:21:00 •Employee Relations: 00:15:00 •Motivation and Counselling: 00:19:00 •Ensuring Health and Safety at the Workplace: 00:16:00 •Employee Termination: 00:15:00 •Employer Records and Statistics: 00:17:00 •Essential UK Employment Law: 00:30:00 •Assignment - People Management Skills Level 3: 3 days
Agile project management, already widely used for software development, is increasingly recognised as having much more general application. Continuous improvement programmes, business change projects, new technology development, research and development and a variety of other scenarios characterised by rapid change and high uncertainty can all benefit from an Agile approach. This programme presents the concepts and methods of Agile project management, and shows how to apply them to a range of project and change management situations. Participants will learn: how Agile project management can help with project and change management the 4 values and 12 principles of the Agile 'manifesto' and the range of Agile methodologies how to apply Agile project management methods and techniques in a range of project scenarios alternative Agile project management methods and how they can be applied and adapted what makes Agile project teams succeed the key roles and responsibilities needed to enable Agile project teams to work effectively how to encourage an Agile mindset within their organisation and how to move toward an Agile approach to managing projects 1 Introduction to Agile project management Overview of 'classical' project management and methodologies The link between project success and management performance Limitations of classical approaches and the need for Agile methods The 4 values and 12 principles of the Agile manifesto explained Agile project management values:Individuals and interactions over processes and toolsWorking outputs over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan The cultural challenges of using Agile project management Choosing when and how to adopt Agile project management 2 Initiating a project using Agile project management Some key Agile methodologies explained: SCRUM, XP, Crystal Identifying and engaging project stakeholders; defining roles and responsibilities Setting the project vision and goals; defining project scope The Agile approach to requirements capture and elicitation of needs Tools and techniques for capturing and characterising requirements The role of documentation, reporting and process management 3 The Agile approach to definition and planning Understanding Agile planning; the 'planning onion' concept Developing the culture needed for collaborative involvement and iterative planning Defining project deliverables; the 'product backlog' concept Tools and techniques for defining and prioritising requirements in Agile projects Understanding and applying Agile estimating techniques Dealing with uncertainty and managing risks 4 The Agile approach to execution and delivery The results orientated, fast adapting culture of Agile teams The monthly 'Sprint' process for project planning and review The disciplines needed for effective daily SCRUM meetings Reviewing progress, managing change and project reporting Testing, completing and handing over of work packages Managing the interface between the project team and the business 5 Leadership and teamwork in Agile project teams Why Agile teams are different: the importance of individuals and interactions The skills and attributes needed to lead an Agile project team The challenges faced and skills needed by Agile team members Recognising team development needs; adopting the right leadership style Making the transition from project manager to Agile coach Key coaching skills explored: mentoring, facilitating, managing conflict
An accredited qualification for current and prospective managers. This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. One of the main responsibilities of a manager is to make sure that employees are satisfied with their job and reaching their full potential. A manager who can energise his or her employees will have a team which has a much greater potential and capability of achieving company goals and objectives. It is therefore vital that a manager has the essential skills to fully support and lead their team to success. This 3-day programme brings together the key leadership skills that you will need to be an effective manager so that you can return to the workplace and deliver tangible results. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 3 Award in Leadership and Management course is split into three main modules, covering the following: Module OneSolving Problems and Making Decisions What is a problem? How to identify a problem, its nature, scope and impact Identifying the root cause Understanding how to interpret information to solve a problem What is involved in making an informed decision? Generate ideas/solutions- creative thinking techniques How to evaluate your options Finding the critical path Having confidence to commit to a decision Planning approach Communicating the decision Implementing the plan Module TwoUnderstanding Leadership What is leadership? Recognise the differences and similarities between leadership and management Qualities and skills of a leader Action Centered Leadership - Team, Task, Individual - John Adair Varying leadership styles Evaluating a range of leadership models and their significance for: Task, Performance, Culture, Relationships Reflect on your own leadership styles and behaviours Create an action plan to enhance your performance Module ThreeUnderstanding the Communication Process in the Workplace Identify what is effective communication Understand the importance of effective communication at work Recognise the different ways we communicate Recognise possible barriers to communication and how to overcome them Johari's window - communication flows How others will perceive and interpret the information you have provided Active listening Developing questioning skills Understanding the significance of non-verbal communication and body language Developing sensory acuity and how to use it effectively in the workplace In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. In-House Courses As well as being one of the most popular open courses, we can also arrange this course as an in-house programme for companies and organisations who wish to develop a number of their managers at the same time, and would find an in-house course at their own premises much more suitable. Scheduled Courses On-Demand Course - Self-paced The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback. Our online training option gives you 24/7 access to our learning platform for the duration of your course. The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme. Cost: £695 + vat Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.
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Unlock Your Potential: Leadership vs Management Course Are you ready to step into your full potential as a leader? ð Are you seeking clarity on the differences between leadership and management? Look no further! Our comprehensive course, 'Leadership vs Management,' is designed to equip you with the skills, insights, and strategies you need to thrive in today's dynamic business landscape. Why Choose 'Leadership vs Management' Course? In today's fast-paced world, the ability to lead effectively is paramount for success. However, many individuals often confuse leadership with management. While both are crucial components of organizational success, they entail distinct skill sets, mindsets, and approaches. Our course delves deep into the nuances of leadership and management, offering you invaluable insights to distinguish between the two and leverage their respective strengths. From understanding different leadership styles to mastering key management principles, this course provides you with a holistic understanding of leadership and management dynamics. What Will You Learn? ð Differentiating Between Leadership and Management: Gain clarity on the fundamental differences between leadership and management and understand how they complement each other in driving organizational success. ð Exploring Leadership Styles: Explore various leadership styles and discover which ones resonate with your personality, values, and goals. ð Mastering Management Principles: Learn essential management principles, including planning, organizing, leading, and controlling, to enhance your effectiveness in driving team performance and achieving objectives. ð Developing Emotional Intelligence: Cultivate emotional intelligence skills to inspire and motivate teams, navigate conflicts, and foster a positive work culture. ð¡ Strategic Decision-Making: Hone your strategic decision-making abilities to anticipate challenges, seize opportunities, and steer your organization towards sustainable growth. Who is This For? Our 'Leadership vs Management' course is ideal for: Aspiring Leaders: Individuals who aspire to lead teams, departments, or organizations and are eager to develop their leadership skills. Seasoned Managers: Experienced managers looking to refine their leadership abilities, enhance their management competencies, and stay ahead in their careers. Entrepreneurs: Business owners and entrepreneurs seeking to cultivate effective leadership practices to drive business success and inspire their teams. Whether you're a seasoned professional or a budding leader, this course is designed to empower you with the knowledge, tools, and confidence to excel in your leadership journey. Career Path Upon completing our 'Leadership vs Management' course, you'll be equipped to: ð± Lead with Confidence: Confidently lead teams, departments, or organizations, inspiring others to achieve common goals and objectives. ð Accelerate Your Career Growth: Position yourself for career advancement opportunities by demonstrating strong leadership and management capabilities. ð§ Drive Organizational Success: Drive organizational success by effectively managing resources, fostering innovation, and cultivating a high-performance culture. Frequently Asked Questions (FAQ) Q: Can I take this course if I have no prior leadership or management experience? A: Absolutely! Our course is designed to cater to individuals at all levels of experience, from beginners to seasoned professionals. Whether you're new to leadership or looking to enhance your existing skills, you'll find valuable insights and practical strategies to propel your growth. Q: Is this course suitable for entrepreneurs and small business owners? A: Yes! Entrepreneurs and small business owners stand to benefit immensely from our course. Effective leadership and management are essential for driving business success, fostering innovation, and building high-performing teams. Our course equips entrepreneurs with the skills and insights they need to lead with confidence and navigate the challenges of entrepreneurship effectively. Q: Will I receive a certificate upon completing the course? A: Yes, upon successful completion of the course, you will receive a certificate of completion. This certificate serves as a testament to your commitment to professional development and can be a valuable addition to your resume or LinkedIn profile. Unlock Your Leadership Potential Today! Don't miss out on the opportunity to unlock your full leadership potential! Enroll in our 'Leadership vs Management' course today and embark on a transformative journey towards becoming a more effective, influential leader. Whether you're aspiring to lead teams, drive organizational change, or excel in your career, this course will empower you to make a lasting impact in today's dynamic business landscape. Join us and take the first step towards realizing your leadership dreams! ð Course Curriculum Module 1 Food Delivery Service in the USA. Food Delivery Service in the USA. 00:00 Module 2 Regulations and Platform Development. Regulations and Platform Development. 00:00 Module 3 Restaurant Partner and Customer Engagement. Restaurant Partner and Customer Engagement. 00:00 Module 4 Quality Control and Sustainability. Quality Control and Sustainability. 00:00 Module 5 Data Analytics and Marketing. Data Analytics and Marketing. 00:00