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2532 Courses delivered Online

Airport Operations Course - CPD Accredited 3 Courses Bundle

5.0(14)

By Training Express

The Airport Operations Course bundle offers a thorough insight into the essential facets of the aviation industry. This three-course package covers critical areas including airport operations, aviation law, and air cabin crew responsibilities. It is designed for individuals seeking a solid foundation in the workings of airports and the regulatory framework that governs air travel, alongside the vital role of cabin crew members. Each course is carefully structured to enhance your understanding of the sector without the need for physical attendance, making it ideal for flexible, online learning. With a strong focus on the operational, legal, and customer service elements within aviation, this bundle suits those interested in pursuing careers related to airport management, aviation law, or cabin crew roles. The courses are delivered with clear, professional content aimed at building knowledge efficiently and effectively. Whether you’re aiming to broaden your career prospects or deepen your grasp of aviation processes, this course package provides the essential learning to keep pace with the evolving industry standards. These comprehensive courses are available in this Airport Operations Course - CPD Accredited 3 Courses Bundle Course 01: Airport Operations Course 02: Aviation Law Course 03: Air Cabin Crew Diploma ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Module 01: Airport Customer Service Module 02: Airport Components Module 03: Security Operations Module 04: Airport and Aircraft Emergency Situations Module 05: Weather Control Operations Module 06: Sustainable Airport Operation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Airport Operations Course - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Airport Operations Course - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 35 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Airport Operations Course - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Airport Operations Course - CPD Accredited 3 Courses Bundle training.

Airport Operations Course - CPD Accredited 3 Courses Bundle
Delivered Online On Demand1 hour
£41

Telephone Etiquette

By OnlineCoursesLearning.com

Telephone Etiquette Certification Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone. Those who work in frontline positions, such as receptionists and customer service staff, may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result, understanding proper phone etiquette is a vital part of any job. This course goes into detail regarding proper telephone etiquette, including an explanation as to why it is such an important skill to master. We begin by giving you the basics behind taking phone calls at work, including the tone that you should strive to use and a few tips on how to achieve it. Next, we discuss the crucial communication skills that you must master in order to always have successful telephone conversations. Without learning these communication skills, your callers may feel disrespected and may seek out similar services or products from a competitor. Finally, we discuss difficult calls. Despite you being polite, they are an unavoidable aspect of most frontline positions. Learning a few essential skills can help you diffuse such a tough situation. You Will Learn: The role that the telephone plays in the modern workplace, and why telephone etiquette is still important How to prepare your 'telephone voice', so that your callers can take you seriously, while also feeling respected The importance of an informative greeting What not to say when you are on the phone The five key aspects of active listening Benefits of Taking this Course Being more confident when you or your frontline staff answer the phone Learning how to make your customers feel welcome at your company from their first point of contact Learning the three steps involved in dealing with a difficult caller Understanding the importance of empathy Learning tips and tricks on how to make any call easier

Telephone Etiquette
Delivered Online On Demand
£50

Retail Banking

By OnlineCoursesLearning.com

Retail Banking Certification Retail banking is increasing in popularity throughout the world, as banks compete to take market share of private clients. It is different to traditional banking, in that it focuses on the customer and their needs, putting packages and plans in place, to ensure that the client's financial needs are met. Anyone already in the banking industry or interested in a career within the banking industry can gain insight and benefit from this course. This course is perfect, if you wish your employees to gain a full insight into the world of retail banking and, upon completion, will end in an industry-recognised certification. What's Covered in the Course? This course is designed to provide your employee with the required knowledge and skills, in order to be effective when it comes to retail banking. The team member can expect to learn the following: An introduction to retail banking: understand what this type of banking is and why it is important to banks, both now and in the future; The various financial systems and how they link to retail banking; The different types of banking and banking channels; The different retail banking products and how these differ from traditional banking products. What sets retail banking apart from banking that has been used for years; An understanding of retail mortgages and loans and why this is important in today's marketplace; Various banking services and how these relate to retail banking; The different banking payment systems that improve the customer experience and meet customers' unique banking and financial needs; Various banking operations that will be beneficial to the team member in the retail banking sector; The importance of great customer service; Money laundering: what it is, how it is carried out and what to watch out for, in order to reduce the risk of this happening within your bank. What are the Benefits of the Course? Up-to-date knowledge and skills regarding UK banking systems and practices; The ability to study online from anywhere, at any time, using any internet-linked device: PC, laptop, tablet or smartphone; A comprehensive course, broken down into manageable modules; Online support during the course, with lifetime access to all modules - they can be revisited as and when required. Upon successful completion of the course, you can instantly download and print an industry-recognised and uniquely verifiable certificate.

Retail Banking
Delivered Online On Demand
£50

Customer Service for Hospitality

4.9(27)

By Apex Learning

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Customer Service for Hospitality
Delivered Online On Demand4 hours
£9.99

Pharmacy Assistant Diploma

By OnlineCoursesLearning.com

Becoming a pharmacist has been a dream? Have you always wanted to be a pharmacist? The employment of pharmacists is projected to increase 4 percent during the next 10 years. Now you have a great opportunity with this Pharmacy Assitant Online Course.   Online Course Introduction This Pharmacy Assistant course will acquaint you with numerous parts of the drug store area. The ten modules will animate your advantage in the field of drug store. Each hopeful drug store partner can build up their own specialty and will have early freedoms to improve their adequacy and capability in the field. Drug store is an extraordinary and venturesome field and you can anticipate getting a charge out of an important and energizing vocation. The part of a drug store is a critical one and it adds to the medical services framework in a few significant manners. As an associate drug specialist, you will appreciate freedom to collaborate with patients and administer meds in accordance with remedies gave by a confirmed wellbeing proficient. You will likewise be accountable for overseeing stocks, exhorting patients on measurements systems, advantages, and results of prescription, etc. This course is intended to give you a strong establishment on which you can start your profession as a drug store collaborator. It will clarify workplaces, pay rates, and professional success, and finding out about these subjects will help you settle on an educated vocation choice.   What you will learn This online course covers these key areas in details, plus much more: An introduction to the field of pharmacy and how it plays a pivotal role in the healthcare system As an assistant, you will be working together with a pharmacy team. You will learn all about the different members of the team Develop your customer service skills Checking and management of stocks in a pharmacy: Pharmacy assistants are often in charge of tracking and managing stocks in a pharmacy The role of a pharmacy assistant: You will be expected to execute multiple tasks and responsibilities, including management of prescriptions, a dispensation of medication, interacting with customers, and ordering supplies Regulations, health, and safety in a pharmacy: There are certain standards of health and safety that are governed by regulations that you will need to follow Prescriptions: You will learn how to read and interpret prescriptions and how to avoid mistakes. The course also covers risk assessment and error prevention You will learn how to report problems and issues to the pharmacist   Benefits of the Pharmacy Assistant Online Course Any understudy who enlists on this course will locate the accompanying highlights gainfully: Study from any area as long as you have a web association The capacity to work at a speed that is agreeable for the individual understudy The course doesn't force time limits, so the understudy can require days, weeks, or months to effectively finish the course The choice to concentrate on any web associated gadget, including a PC, tablet, PC, or cell phone Course modules that are not difficult to oversee, making the whole interaction agreeable Proceeded with help to help upgrade your preparation Capacity to get to a full prospectus to help you stay on target Upgrade your employment form by adding the expertise to your resume Finish the assessment and get an affirmation Moderate educational cost costs

Pharmacy Assistant Diploma
Delivered Online On Demand
£50

Pharmacy Dispenser Diploma

By OnlineCoursesLearning.com

Becoming a pharmacist has been a dream? Have you always wanted to be a pharmacist? The employment of pharmacists is projected to increase 4 percent during the next 10 years. Now you have a great opportunity with this Pharmacy Assitant Online Course.   Online Course Introduction This Pharmacy Assistant course will acquaint you with numerous parts of the drug store area. The ten modules will animate your advantage in the field of drug store. Each hopeful drug store partner can build up their own specialty and will have early freedoms to improve their adequacy and capability in the field. Drug store is an extraordinary and venturesome field and you can anticipate getting a charge out of an important and energizing vocation. The part of a drug store is a critical one and it adds to the medical services framework in a few significant manners. As an associate drug specialist, you will appreciate freedom to collaborate with patients and administer meds in accordance with remedies gave by a confirmed wellbeing proficient. You will likewise be accountable for overseeing stocks, exhorting patients on measurements systems, advantages, and results of prescription, etc. This course is intended to give you a strong establishment on which you can start your profession as a drug store collaborator. It will clarify workplaces, pay rates, and professional success, and finding out about these subjects will help you settle on an educated vocation choice.   What you will learn This online course covers these key areas in details, plus much more: An introduction to the field of pharmacy and how it plays a pivotal role in the healthcare system As an assistant, you will be working together with a pharmacy team. You will learn all about the different members of the team Develop your customer service skills Checking and management of stocks in a pharmacy: Pharmacy assistants are often in charge of tracking and managing stocks in a pharmacy The role of a pharmacy assistant: You will be expected to execute multiple tasks and responsibilities, including management of prescriptions, a dispensation of medication, interacting with customers, and ordering supplies Regulations, health, and safety in a pharmacy: There are certain standards of health and safety that are governed by regulations that you will need to follow Prescriptions: You will learn how to read and interpret prescriptions and how to avoid mistakes. The course also covers risk assessment and error prevention You will learn how to report problems and issues to the pharmacist   Benefits of the Pharmacy Assistant Online Course Any understudy who enlists on this course will locate the accompanying highlights gainfully: Study from any area as long as you have a web association The capacity to work at a speed that is agreeable for the individual understudy The course doesn't force time limits, so the understudy can require days, weeks, or months to effectively finish the course The choice to concentrate on any web associated gadget, including a PC, tablet, PC, or cell phone Course modules that are not difficult to oversee, making the whole interaction agreeable Proceeded with help to help upgrade your preparation Capacity to get to a full prospectus to help you stay on target Upgrade your employment form by adding the expertise to your resume Finish the assessment and get an affirmation Moderate educational cost costs

Pharmacy Dispenser Diploma
Delivered Online On Demand
£50

Events Management Course UK

By OnlineCoursesLearning.com

Events Management Course Diploma A career in events management or wedding management can be exceptionally rewarding. This is a fast paced environment where you will be expected to know the industry and have outstanding planning and problem solving skills. This course is ideal for anyone who is looking for a successful career as a wedding or event manager or for anyone who is already working within the industry, but wants to have a certification in place to prove their passion and dedication to the industry. Introduction to Events Management Course Diploma The events management course diploma is made up of twenty three modules. These modules are brimming with valuable information, tips, advice and guidance to help you enjoy a successful career as an events or wedding manager. The course should take around fifteen hours to complete with the convenience of studying at your own pace and where you feel most comfortable, utilising the online modules which work on all devices. You will learn a host of essential skills, including staging and design, event logistics, legalities and what you need to know to start your own event management business. During your studies you will have access to online support and on completion you will need to pass a multiple choice test which is based on what you have learned in the modules. On passing, you can download and print your certificate straight away.   What You Will Learn In this information packed course, you can expect to learn the following: Understand the benefits of having a diploma and what is expected of you as an events manager. Learn the benefits of strategic management, why budgeting is so important and identify different events management software solutions. Identify why customer service skills are so important along with how to improve your communication skills effectively. Learn about the various types of events you may be asked to manage during your career. Learn about staging and design and gain insight into using the venue's resources, how to use seasonal themes and so much more. Understand the importance of financial management. Learn how to stick to a budget, sell tickets and manage the finances effectively throughout the event. Get insight into the importance of health and safety at all events. Learn how to run an event safely, what to look out for and how to cater to emergencies. Get advice on troubleshooting and logistics at events from electricity supply to tables and parking. Understand the wedding planning industry and why people need wedding planners to help them organise their special day. Identify with the various wedding types. Learn the wedding planning process. How to choose the right wedding venue based on your clients. Venues, hidden extras, negotiating the best prices and more. Understand the different wedding ceremonies and legalities, such as who can get married, making it official and schedules. Learn how to choose the right wedding theme. Learn how to save money when it comes to wedding attire, along with the regulations you need to be aware of. Get valuable insight on wedding catering and entertainment. Understand your role when it comes to printed materials. Organising transportation. Tips to find the best wedding photographers and videographers. Know your role as a wedding planner when the couple is getting married abroad. How to start your own events management business. Get a firm understanding of marketing, insurance and tax when opening your own events management business.   Benefits of the Event Management Course This event management course is guaranteed to provide you with a wide range of superior benefits from when you first decide on events management as your career to running your own successful business. The benefits include: Recognised certification. Online support throughout your studies. Informative modules you can rely on. Study at your own pace, no set schedules to work to. Boost your career in events management. Gain the knowledge and skills you need to enjoy a successful career. Get the insight and advice you need to start your own events management business.

Events Management Course UK
Delivered Online On Demand
£50

Nail Technician Diploma

By OnlineCoursesLearning.com

Do you have Passion for Nails? Are you ready to build and maintain relationships with clients? Do you feel being creative with Nail Styles and Designs? Then, this Online Course is for you. Onces you will finish it you will be ready to clean, shape, trim, file, smooth and polish nails.   Nail Technician Course Introduction This Nail Technician Diploma comprises of 25 informative modules that takes around 20 hours to complete. The course is accompanied by a host of instructional videos, helpful illustrations, how-to instructions, advice and more. During the nail technician course you will have access to online support as you study the introduction to nails, how to start your own business, nail art, marketing your business and so much more. The nail technician course is offered online at an affordable price, giving you the ability to study in the comfort of your own home and at your own pace. You can access the modules anywhere where you have an internet connection and from any smart device. On completion, you can download and print your certificate, which you can use to boost your career as a nail technician moving forward.   Sample tutorial to create nails from the beginning using acrylic application What will you learn on this online nail technician course This course is brimming with 25 modules designed to give you complete training in becoming a successful nail technician and providing you with guidance and insight to starting your own nail salon Understand nail technology and what a nail technician does Learn the different skin layers and how this plays a role in nail technology Get an understanding of nail anatomy, how fast nails grow and the different sections of the nail that you need to know as a nail technician Learn how to prepare your work area effectively. This module covers hygiene and the importance of cleaning your work area effectively between patients Understand the importance of consulting with your clients, offering guidance and how to give clients clear instructions on how to care for their nails moving forward Learn how to perform a manicure from the supplies you will need and how to shape the nails for the best results Learn the art of performing the perfect pedicure each and every time. This module will provide you with the advice you need from what supplies you will need to removing old nail polish to shining nails and more Understand the art of false nails from the supplies you will need to adding plastic tips, lengthening acrylics and finishing off acrylic nails perfectly This module will teach you how to incorporate a hand and arm massage into your nail appointment to provide your clients with an added service Understand all there is to know about gel nails and what makes them so popular You will also get step by step instructions on completing gel nails along with a useful instructional video Get useful advice on using nail tips Learn all there is to know about nail art. Know why a base coat is so important, get inspiration for designs and more Get some valuable tips on nail maintenance and how to help your clients make their manicure and pedicure last longer The importance of health and hygiene and how to keep your work station clean at all times An introduction to salon management Advice on starting your own salon, working as a technician or starting a mobile business Learn how to set up a successful salon with decoration tips and advice Marketing, pricing and merchandising in your salon Understand about staffing your salon, employee law and everything you need to know when it comes to adding staff members to your salon Get valuable insight into customer relations management to ensure the highest levels of customer service at all times Learn to manage costs effectively, along with the importance of reporting and record keeping Benefits of the Nail Technician Diploma   Once you will finish this Online Course, you will be ready to begin your Career as a Nail Technician. You will be ready to work as a Nail Technician or even having your own business. Are you ready for that? Don't wait more time, the future is here, the new future can be tomorrow.   Some of the benefits taking this Nail Technician Online Course  Improved career opportunities Ability to enjoy consistent earnings Study in the comfort of your own home online Study at your own pace Affordable study solution No traveling costs Recognized certification on successful completion and passing of the multiple-choice test Course Content Module 1: Introduction to Nail Technology Module 2: Anatomy of the Skin Module 3 : Nail Anatomy Module 4 : Preparing Your Work Area Module 5 : Client Consultation and Communication, Preparing Your Client Module 6 : How to Perform a Manicure Module 7 : How to Perform a Pedicure Module 8 : Artificial Nails Module 9 : Arm and Hand Massage Module 10 : Gel Polish Module 11 : Nail Tips (Shaping and Painting & Artificial Tips) Module 12 : Basic Nail Art Module 13 : Nail Maintenance Module 14: Health and Hygiene Module 15: An Introduction to Salon Management Module 16: Start a salon, become a mobile technician, or work for someone else? Module 17: Setting up a Salon and Red Tape Module 18: Salon Decoration Module 19: Marketing Your Nail Salon / Service Module 20: Setting Your Pricing Module 21: Merchandising Your Salon Module 22: Employees and Staffing Module 23: Customer Relationship Management Module 24: Managing Costs Module 25: Forms and Record Keeping

Nail Technician Diploma
Delivered Online On Demand
£50

Airport Management and Customer Service

4.7(47)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique Airport Management and Customer Service Course might help you get there! Expand your expertise with high-quality training - study the Airport Management and Customer Service and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Airport Management and Customer Service online training course. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Airport Management and Customer service online training course. This online training course is accredited by the CPD and provides 10 CPD points. Students can expect to complete this training course in around 3 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive Airport Management and Customer service, you can achieve your dreams and train for your ideal career. The Airport Management and Customer service provide students with an in-depth learning experience that you can work through at their own pace to enhance your professional development. This cover everything you need in order to progress in your chosen career. Enrolling on this will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. The course have been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the Airport Management and Customer service course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this Airport Management and Customer service straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support The Curriculum of this Course Our course consist of the following learning modules: Module 01: Introduction Airport Air Transportation Network Frequent Questions Airport Management The UK Airport Expansion Plans Airport Classifications Module 02: Ownership City/County Authority In contrast to Traditional Public Sector Contrast to Private Sector Module 03: Organization The Four Inputs to Production Variations among Airports Board Organization Board/Staff Relationship The Airport Manager's Split Personality Module 04: Economic Structure Expense Profile Revenue Profile Relationship of Revenue and Expense Reasons for Variance Module 05: Structure of Relationships Airlines Concessionaires General Aviation Civil Aviation Authority Responsibilities State Aeronautics Agencies Module 06: Operations and Maintenance Inspection Program Communications Security Aircraft Rescue and Fire Fighting Snow Removal Emergency Operations Wildlife Management Maintenance Module 07: Master Planning Procedure Criticisms Forecasting Module 08: Civil Aviation Responsibilities Civil Aviation Authority Regulations in the UK The Civil Aviation Authority Legislation Module 09: Aircraft Trading, Finance and Leasing Aircraft Registration Mortgage Registration Tax Implications for Aircraft Trading Module 10: Litigation and Dispute Resolution Rights of Detention Common-Law The Bills of Sale Acts Civil Procedure Rules Types of Remedy Module 11: Environmental Issues Airport Noise Air Quality Hazardous Substances Key Local Environmental Impacts Module 12: Performance Measurement Advantages Pitfalls Political Manipulation Activity Measures Anomaly Measures Market Affordability Human Resources Other Measurements Benchmarking Module 13: Comparison to Foreign Airports Different Aviation Cultures Different Government Involvement Different Definitions of Airport Different Markets Served The Propensity to Travel General Aviation Module 14: Future Directions Removal of Government Subsidy Putting It All Together Looking Forward Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed this course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Airport Management and Customer service Course Right for You? This Airport Management and Customer service course is ideal for anyone interested in this topic and who wants to learn more about it. This Airport Management and Customer service will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Airport Management and Customer service course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Airport Management and Customer service program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Airport Management and Customer service course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this Airport Management and Customer service course. Career path This Airport Management and Customer service course will help you to kickstart or take your career in the relevant sector to the next level. This course service will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Airport Management and Customer Service
Delivered Online On Demand3 hours
£12

Receptionist: Office Admin and Reception Training - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever feel like there's a secret handshake you need to know to break into the world of administration? We've all been there. But the truth is, with the right skills and training, you can be that friendly face greeting clients and the organised whiz behind the scenes any office needs. According to the UK's Office for National Statistics, the employment of receptionists is projected to grow by 8% from 2020 to 2030, significantly faster than the average for all occupations. This Receptionist program equips you with the essential knowledge and practical skills to excel in today's demanding workplace. Our comprehensive bundle equips you with the skills to excel as a receptionist and office administrator. Master communication, phone etiquette, and visitor management. Learn administrative tasks, UK employment law, customer service, minute-taking, and Microsoft Office. Become a highly sought-after professional! With a single payment, you will gain access to the Receptionist: Office Admin and Reception Training course, including 5 premium courses, and 5 PDF certificates for Absolutely Free. This Receptionist: Office Admin and Reception Training Bundle Contains 05 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Receptionist Skills at QLS Level 5 Course 02: Administrative Receptionist Course 03: UK Employment Law Course 04: Customer Service Training & Minute-Taking Administrator Course 05: Complete Microsoft Office Enrolling in this bundle could be the key to unlocking a rewarding career path. Think receptionist, office administrator, personal assistant - the options are endless! So, what are you waiting for? Sign up today and watch your office skills take flight! Learning Outcomes of Receptionist: Office Admin and Reception Master professional communication for clear and impactful interactions. Develop exceptional telephone etiquette for a positive first impression. Gain a strong understanding of UK employment law and best practices. Enhance customer service skills to build strong client relationships. Learn effective minute-taking techniques for accurate meeting records. Achieve proficiency in Microsoft Office applications for efficient workflow. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Course 01: Diploma in Receptionist Skills at QLS Level 5 Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Business Environment Course 02: Administrative Receptionist Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 03: UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Newcomers to office administration Career changers Individuals seeking upskilling Requirements You will not need any prior background or expertise to enrol in this bundle. Career path This Receptionist: Office Admin and Reception bundle will allow you to kickstart or take your career to the next stage in the related sector. Office Administrator Receptionist Manager Executive Assistant Customer Service Representative Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Receptionist: Office Admin and Reception Training - CPD Certified
Delivered Online On Demand27 hours
£40