• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

375 Courses delivered Online

Customer Relations Manager

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Customer Relations Manager
Delivered Online On Demand3 hours 35 minutes
£25

Concierge & Customer Relationship Management - QLS Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Concierge & Customer Relationship Management - QLS Endorsed Certificate
Delivered Online On Demand
£129

Level 2, 3 & 4 Customer Relationship Management

By Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3 & 4 Customer Relationship Management
Delivered Online On Demand
£100

PR: Public Relation - CPD Accredited

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn how to build a positive public image and attract your target market by enrolling in our expertly designed Level 3- Public Relation Course. This course educates you on precise concepts to build mutually beneficial relations between a company and the public to manage and maintain its reputation. Through this course, you will get equipped with a range of developed skills to maintain and manipulate public opinion in various ways. We will train you to develop effective public relations strategies and campaigns to promote great information flow within your organization. Brace yourself for success in a variety of professional fields by enrolling today! Level 3- Public Relation Course has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. This Bundle Consists of the following Premium courses: Course 01: Level 3- Public Relation Course Course 02: Customer Relationship Management Course 03: Media and Public Relations Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: Facilities Management Level 3 Course 07: Online Meeting Management Course 08: Effective Communication Skills Diploma Course 09: The Formula to Talk with Strangers Course 10: Public Speaking and Presentation Skill Course Course 11: Touch Typing Essential Skills Level 3 So, enrol now to advance your PR: Public Relation career! How will I get my Certificate? After successfully completing the PR: Public Relation course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your PR: Public Relation expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Level 3- Public Relation Course Introduction Concepts Management and Organisation of Public Relations Public Relations Tactics and Research Major Fields of Public Relations Practice Part I Major Fields of Public Relations Practice Part II Social Media and PR Crisis management Ethics & Professionalism in Public Relations Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Media and Public Relations Module One: Networking for Success (I) Module Two: Networking For Success (II) Module Three: The Meet and Greet Module Four: Dressing for Success Module Five: Writing Module Six: Setting Goals Module Seven: Media Relations Module Eight: Issues and Crisis Communication Planning Module Nine: Social Media (The PR Toolkit) Module Ten: Employee Communications CPD 110 CPD hours / points Accredited by CPD Quality Standards Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

PR: Public Relation - CPD Accredited
Delivered Online On Demand
£53

Customer Service Operator

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Customer Service Operator
Delivered Online On Demand2 hours 35 minutes
£25

Relationship Manager at QLS Level 4

4.7(26)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Relationship Manager Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Relationship Manager at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Relationship Manager at QLS Level 4 course. Due to Relationship Manager at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Relationship Manager at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Relationship Manager at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Relationship Manager at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Relationship Manager at QLS Level 4 course. This Relationship Manager at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Relationship Manager at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Relationship Manager at QLS Level 4 course: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Communication Skills Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Time Management Module 11: Handling Customer Complaints Module 12: Future of CRM Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Relationship Manager Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Relationship Manager at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Relationship Manager at QLS Level 4 No prior background or expertise is required. Career path The Relationship Manager at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Relationship Manager Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Relationship Manager at QLS Level 4
Delivered Online On Demand3 weeks
£100

Customer Service Admin

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Customer Service Admin
Delivered Online On Demand5 hours 20 minutes
£25

Customer Service Representative

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Customer Service Representative
Delivered Online On Demand5 hours 29 minutes
£25

Retail Assistant

4.7(160)

By Janets

Register on the Retail Assistant today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Retail Assistant is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Retail Assistant Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Retail Assistant, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM)5 00:23:00 Module 02: CRM Fundamentals CRM Fundamentals 00:23:00 Module 03: CRM Strategies CRM Strategies 00:34:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:29:00 Module 05: CRM Databases CRM Databases 00:22:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:24:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:21:00 Module 08: Future of CRM Future of CRM 00:26:00 Module 09: Introduction to Retail Associate Introduction to Retail Associate 00:13:00 Module 10: The Qualities of a Retail Associate The Qualities of a Retail Associate 00:21:00 Module 11: Retail Psychology Retail Psychology 00:14:00 Module 12: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:13:00 Module 13: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:19:00 Module 14: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:12:00 Mock Exam Mock Exam- Retail Assistant 00:20:00 Final Exam Final Exam- Retail Assistant 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Retail Assistant
Delivered Online On Demand5 hours 34 minutes
£25

Diploma in Aviation Human Factors and Crew Resource Management

By Compete High

Introducing the 'Diploma in Aviation Human Factors and Crew Resource Management'   Unlock the keys to safer and more efficient aviation operations with our comprehensive Diploma program in Aviation Human Factors and Crew Resource Management (CRM). This specialized curriculum is meticulously crafted to equip aviation professionals with the critical knowledge and skills necessary to enhance safety, minimize human error, and optimize crew performance.   Module 1: Introduction to Aviation Human Factors and CRM Embark on your journey with a solid foundation in the principles of Aviation Human Factors and Crew Resource Management. Understand the fundamental concepts that shape the interaction between humans and aviation systems. This module lays the groundwork for the subsequent specialized topics, setting the stage for a holistic approach to safety and efficiency in the aviation industry.   Module 2: Organizational Factors in Aviation Human Factors and CRM Delve into the organizational aspects that influence human performance in aviation. Learn how organizational structures, culture, and management practices impact crew dynamics and overall safety. Develop strategies to create a culture that fosters open communication, accountability, and continuous improvement.   Module 3: Human Factors in Aviation Accidents and Incidents Examine real-world case studies to gain insights into the role of human factors in aviation accidents and incidents. Analyze the contributing factors and develop a deep understanding of how human errors can lead to adverse outcomes. Equip yourself with the knowledge to identify potential risks and implement proactive measures to prevent incidents.   Module 4: Crew Resource Management Master the art of effective team collaboration with a focus on Crew Resource Management. Explore communication techniques, leadership skills, and teamwork strategies essential for optimizing crew performance in diverse and challenging aviation environments. Acquire the tools to mitigate conflicts and enhance decision-making within the crew.   Module 5: Situational Awareness Sharpen your ability to perceive, comprehend, and project situational awareness in dynamic aviation scenarios. Understand the factors that influence situational awareness and learn to maintain a high level of awareness to make timely and informed decisions. Cultivate the skills necessary to stay ahead of the complexities inherent in aviation operations.   Module 6: Decision Making Navigate the complexities of decision-making in aviation with a focus on critical thinking and problem-solving. Develop the ability to make sound decisions under pressure and uncertainty. Explore decision-making models and scenarios that are relevant to the aviation industry, ensuring that you are well-prepared to handle challenges with confidence.   Why Choose Our Diploma Program? Expert Faculty: Learn from industry experts and experienced professionals who bring real-world insights to the classroom. Interactive Learning: Engage in practical simulations, case studies, and interactive exercises to reinforce theoretical knowledge. Global Recognition: Enhance your credentials with a diploma that is recognized globally, opening doors to career opportunities worldwide. Career Advancement: Equip yourself with the skills and knowledge demanded by the aviation industry, positioning yourself for career growth and advancement.   Enroll in our Diploma in Aviation Human Factors and Crew Resource Management today and elevate your career to new heights. Safety, efficiency, and excellence await! Course Curriculum Module 1_ Introduction to Aviation Human Factors and CRM Introduction to Aviation Human Factors and CRM 00:00 Module 2_ Organizational Factors in Aviation Human Factors and CRM Organizational Factors in Aviation Human Factors and CRM 00:00 Module 3_ Human Factors in Aviation Accidents and Incidents Human Factors in Aviation Accidents and Incidents 00:00 Module 4_ Crew Resource Management Crew Resource Management 00:00 Module 5_ Situational Awareness Situational Awareness 00:00 Module 6_ Decision Making Decision Making 00:00

Diploma in Aviation Human Factors and Crew Resource Management
Delivered Online On Demand6 hours
£25