impact london
Established in 2001, Impact specialises in delivering bespoke communication
training to a wide variety of clients in the hospitality sector, and now works
with many of the most recognised names in the industry. The Impact story began
in 1990 while John was studying for a Master’s degree at the London School of
Economics, where he started working in a bar part-time. This developed into a
new career direction and a decade working in bar & restaurant management in
London and Sydney. In 2001 John moved into staff development training, initially
focusing on the English language and communication needs of the London
hospitality industry. Over the years, this has expanded to encompass an
extensive range of communication training, designed to address the ever-changing
needs of Impact’s clientele. Impact now delivers an extensive range of bespoke
training courses to the biggest names in the industry in London, Paris and
across the rest of Europe.
