10528 Courses in Nottingham delivered Online

Emotional Intelligence Training Are you prepared to advance in both your personal and professional life as an expert and Emotional Intelligence professional? Or Do you want to realise your full potential, advance professionally, and enhance your relationships? Our Emotional Intelligence course and propel your success to new heights. The course on emotional intelligence consists of eight units. The first lesson in our course on emotional intelligence is a succinct Introduction to Emotional Intelligence. Comprehensive explanations of emotion, neuro linguistic programming, and biological behaviour in psychology are all included in our course on emotional intelligence. As you move through this emotional intelligence course, you'll learn more about your own motivational styles and behavioural patterns. Find Out What Emotional Intelligence Can Do for You! Enrol in an emotional intelligence training right away to benefit greatly from it in both your personal and professional life. Learning outcome You will come to know about Emotional Intelligence briefly Your understanding of NLP is strengthened by your emotional intelligence You'll be familiar with the Biological Behavior of Psychology. You'll be knowledgeable about people's behaviours, fresh knowledge, and how to inspire others. Main Course: Emotional Intelligence Free Courses are including with this Emotional Intelligence: Emotional Intelligence Course Along with The Emotional Intelligence: Emotional Intelligence Course, We Offer a free Self Esteem Course Along with The Emotional Intelligence: Emotional Intelligence Course, We Offer a free Assertiveness Skill Course Special Offers of this Emotional Intelligence: Emotional Intelligence Course This Emotional Intelligence Course includes a FREE PDF Certificate. Lifetime access to this Emotional Intelligence Course Instant access to this Emotional Intelligence Course Get FREE Tutor Support to this Emotional Intelligence Course Emotional Intelligence Training Don't pass up this chance to invest in your future and take ownership of it. Enroll in Emotional Intelligence: Emotional Intelligence today to witness the course's significant influence on both your personal and professional lives! Who is this course for? Emotional Intelligence Training Those who desire to improve their emotional intelligence can benefit from taking an Emotional Intelligence course. Requirements Emotional Intelligence Training To enrol in this Emotional Intelligence: Emotional Intelligence Training Course, students must fulfil the following requirements. To join in our Emotional Intelligence: Emotional Intelligence Course, you must have a strong command of the English language. To successfully complete our Emotional Intelligence: Emotional Intelligence Course, you must be vivacious and self driven. To complete our Emotional Intelligence: Emotional Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Emotional Intelligence Course. Career path Emotional Intelligence Training Several careers related to Emotional Intelligence: Emotional Intelligence are accessible because of this course on emotional intelligence. like as Intelligence Analyst Team Manager Teacher

Duration 3 Days 18 CPD hours This course is intended for The target audience for the DevSecOps Practitioner course are professionals including: Anyone focused on implementing or improving DevSecOps practices in their organization Anyone interested in modern IT leadership and organizational change approaches Business Managers Business Stakeholders Change Agents Consultants DevOps Practitioners IT Directors IT Managers IT Team Leaders Product Owners Scrum Masters Software Engineers Site Reliability Engineers System Integrators Tool Providers Overview After completing this course, students will be able to: Comprehend the underlying principles of DevSecOps Distinguish between the technical elements used across DevSecOps practices Demonstrate how practical maturity concepts can be extended across multiple areas. Implement metric-based assessments tied to your organization. Recognize modern architectural concepts including microservice to monolith transitions. Recognize the various languages and tools used to communicate architectural concepts. Contrast the options used to build a DevSecOps infrastructure through Platform as a Service, Server-less construction, and event-driven mediums Prepare hiring practices to recognize and understand the individual knowledge, skills, and abilities required for mature Dev Identify the various technical requirements tied to the DevSecOps pipelines and how those impact people and process choices. Review various approaches to securing data repositories and pipelines. Analyze how monitoring and observability practices contribute to valuable outcomes. Comprehend how to implement monitoring at key points to contribute to actionable analysis. Evaluate how different experimental structures contribute to the 3rd Way. Identify future trends that may affect DevSecOps The DevSecOps Practitioner course is intended as a follow-on to the DevSecOps Foundation course. The course builds on previous understanding to dive into the technical implementation. The course aims to equip participants with the practices, methods, and tools to engage people across the organization involved in reliability through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as implementing DevSecOps practices to their organizational structure, building better pipelines in distributed systems, and having a common technological language. This course positions learners to successfully complete the DevSecOps Practitioner certification exam. DevSecOps Advanced Basics Why Advance Practices? General Awareness People-Finding Them Core Process Technology Overview Understanding Applied Metrics Metric Terms Accelerating People-Reporting and Recording Integrating Process Technology Automation Architecting and Planning for DevSecOps Architecture Basics Finding an Architect Reporting and Recording Environments Process Accelerating Decisions Creating a DevSecOps Infrastructure What is Infrastructure? Equipping the Team Design Challenges Monitoring Infrastructure Establishing a Pipeline Pipelines and Workflows Engineers and Capabilities Continuous Engagement Automate and Identify Observing DevSecOps Outcomes Observability vs. Monitoring Who gets which Report? Setting Observation Points Implementing Observability Practical 3rd Way Applications Revisiting 3rd Way Building Experiments Getting the Most from the Experiment The Future of DevOps Looking Towards the Future Staying Trained Innovation What, and from Who? Post-Class Assignments/Exercises Extended advanced reading associated with Case Stories from the course Additional course details: Nexus Humans DevSecOps Practitioner (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevSecOps Practitioner (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This introductory-level course is intended for Business Analysts and Data Analysts (or anyone else in the data science realm) who are already comfortable working with numerical data in Excel or other spreadsheet environments. No prior programming experience is required, and a browser is the only tool necessary for the course. Overview This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Throughout the hands-on course students, will learn to leverage Python scripting for data science (to a basic level) using the most current and efficient skills and techniques. Working in a hands-on learning environment, guided by our expert team, attendees will learn about and explore (to a basic level): How to work with Python interactively in web notebooks The essentials of Python scripting Key concepts necessary to enter the world of Data Science via Python This course introduces data analysts and business analysts (as well as anyone interested in Data Science) to the Python programming language, as it?s often used in Data Science in web notebooks. This goal of this course is to provide students with a baseline understanding of core concepts that can serve as a platform of knowledge to follow up with more in-depth training and real-world practice. An Overview of Python Why Python? Python in the Shell Python in Web Notebooks (iPython, Jupyter, Zeppelin) Demo: Python, Notebooks, and Data Science Getting Started Using variables Builtin functions Strings Numbers Converting among types Writing to the screen Command line parameters Flow Control About flow control White space Conditional expressions Relational and Boolean operators While loops Alternate loop exits Sequences, Arrays, Dictionaries and Sets About sequences Lists and list methods Tuples Indexing and slicing Iterating through a sequence Sequence functions, keywords, and operators List comprehensions Generator Expressions Nested sequences Working with Dictionaries Working with Sets Working with files File overview Opening a text file Reading a text file Writing to a text file Reading and writing raw (binary) data Functions Defining functions Parameters Global and local scope Nested functions Returning values Essential Demos Sorting Exceptions Importing Modules Classes Regular Expressions The standard library Math functions The string module Dates and times Working with dates and times Translating timestamps Parsing dates from text Formatting dates Calendar data Python and Data Science Data Science Essentials Pandas Overview NumPy Overview SciKit Overview MatPlotLib Overview Working with Python in Data Science Additional course details: Nexus Humans Python for Data Science: Hands-on Technical Overview (TTPS4873) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Python for Data Science: Hands-on Technical Overview (TTPS4873) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This class is ideal for integration specialists or Salesforce Administrators who want to learn more about connecting and securing data in Tableau CRM. This course is also great for business analysts or developers interested in creating advanced dashboards. Overview When you complete this course, you will be able to: Determine your user, data, and security requirements, and establish a development process. Set up apps and control what users can do in Tableau CRM by assigning them licenses, permission sets, and app permissions. Load external data to Tableau CRM. Create and run dataflows to load Salesforce data, and join it with data from other datasets. Understand and use Data Sync effectively. Understand Recipes and Data Prep. Understand and implement data security in Tableau CRM, and override security for implementation and testing. Understand how filters on dashboards function and be able to use interactions when necessary. Understand a dashboard's JSON file. Explain the process of dashboard queries and modify a query to meet specific analytic requirements. Modify dataset metadata. Take your Tableau CRM skills to the next level. In this 3-day, expert-led class, you?ll learn how to develop and implement a Tableau CRM environment that contains both Salesforce and non-Salesforce data. Our team of experts will walk you through Tableau CRM features and settings, user setup, how to load and transform data, data security, and how to modify queries to customize dashboards so you can work more efficiently, spot trends, and predict outcomes faster. Discovery and Planning Discovery Meeting Establishing Your Users and Development Process Set Up Users and Apps Overview of User Access on the Tableau CRM Platform Creating Tableau CRM Permission Sets Assigning Licenses and Permission Sets to Users Creating and Sharing Tableau CRM Apps Connect Data Overview of Connecting Data Data Mapping Overview of the Dataflow Process Designing a Dataflow Loading External CSV Data Creating Dataflows Optimizing Dataflows Running, Monitoring, and Scheduling a Dataflow Preparing Datasets with Recipes with Data Prep Data Connectors Additional Transformations Data Security Overview of Security in Tableau CRM Determining Security Requirements Overview of Using Predicate Filters Implementing Ownership-Based Row-Level Security Implementing Role-Based Row-Level Security Implementing Team-Based Row-Level Security Overriding Security for Implementation and Testing Sharing Inheritance Extended Metadata in a Dataset Overview of Extended Metadata (XMD) Updating Field Metadata Adding Quick Action Menus for Records in Tableau CRM Dashboard Templates and Mobile Dashboards Overview of Tableau CRM Dashboard Templates Overview of JSON for Dashboards Building a Dashboard Using a Template Optimizing Dashboards for a Mobile Device Bindings in Dashboards Understanding Filters in Lenses and Dashboards Multi-Dataset Dashboards Filters with Interactions Custom Queries Query Modification Overview of Modifying Queries Maximizing the Use of the Compare Table Salesforce Analytics Query Language (SAQL) SAQL Queries in a Tableau CRM Dashboard Additional course details: Nexus Humans Salesforce Implement and Manage Tableau CRM (ANC301) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Implement and Manage Tableau CRM (ANC301) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Application developers who want to build cloud-native applications or redesign existing applications that will run on Google Cloud Platform Overview This course teaches participants the following skills: Use best practices for application development. Choose the appropriate data storage option for application data. Implement federated identity management. Develop loosely coupled application components or microservices. Integrate application components and data sources. Debug, trace, and monitor applications. Perform repeatable deployments with containers and deployment services. Choose the appropriate application runtime environment; use Google Container Engine as a runtime environment and later switch to a no-ops solution with Google App Engine flexible environment. Learn how to design, develop, and deploy applications that seamlessly integrate components from the Google Cloud ecosystem. This course uses lectures, demos, and hands-on labs to show you how to use Google Cloud services and pre-trained machine learning APIs to build secure, scalable, and intelligent cloud-native applications. Best Practices for Application Development Code and environment management. Design and development of secure, scalable, reliable, loosely coupled application components and microservices. Continuous integration and delivery. Re-architecting applications for the cloud. Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK How to set up and use Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK. Lab: Set up Google Client Libraries, Cloud SDK, and Firebase SDK on a Linux instance and set up application credentials. Overview of Data Storage Options Overview of options to store application data. Use cases for Google Cloud Storage, Cloud Firestore, Cloud Bigtable, Google Cloud SQL, and Cloud Spanner. Best Practices for Using Cloud Firestore Best practices related to using Cloud Firestore in Datastore mode for:Queries, Built-in and composite indexes, Inserting and deleting data (batch operations),Transactions,Error handling. Bulk-loading data into Cloud Firestore by using Google Cloud Dataflow. Lab: Store application data in Cloud Datastore. Performing Operations on Cloud Storage Operations that can be performed on buckets and objects. Consistency model. Error handling. Best Practices for Using Cloud Storage Naming buckets for static websites and other uses. Naming objects (from an access distribution perspective). Performance considerations. Setting up and debugging a CORS configuration on a bucket. Lab: Store files in Cloud Storage. Handling Authentication and Authorization Cloud Identity and Access Management (IAM) roles and service accounts. User authentication by using Firebase Authentication. User authentication and authorization by using Cloud Identity-Aware Proxy. Lab: Authenticate users by using Firebase Authentication. Using Pub/Sub to Integrate Components of Your Application Topics, publishers, and subscribers. Pull and push subscriptions. Use cases for Cloud Pub/Sub. Lab: Develop a backend service to process messages in a message queue. Adding Intelligence to Your Application Overview of pre-trained machine learning APIs such as Cloud Vision API and Cloud Natural Language Processing API. Using Cloud Functions for Event-Driven Processing Key concepts such as triggers, background functions, HTTP functions. Use cases. Developing and deploying functions. Logging, error reporting, and monitoring. Managing APIs with Cloud Endpoints Open API deployment configuration. Lab: Deploy an API for your application. Deploying Applications Creating and storing container images. Repeatable deployments with deployment configuration and templates. Lab: Use Deployment Manager to deploy a web application into Google App Engine flexible environment test and production environments. Execution Environments for Your Application Considerations for choosing an execution environment for your application or service:Google Compute Engine (GCE),Google Kubernetes Engine (GKE), App Engine flexible environment, Cloud Functions, Cloud Dataflow, Cloud Run. Lab: Deploying your application on App Engine flexible environment. Debugging, Monitoring, and Tuning Performance Application Performance Management Tools. Stackdriver Debugger. Stackdriver Error Reporting. Lab: Debugging an application error by using Stackdriver Debugger and Error Reporting. Stackdriver Logging. Key concepts related to Stackdriver Trace and Stackdriver Monitoring. Lab: Use Stackdriver Monitoring and Stackdriver Trace to trace a request across services, observe, and optimize performance.

The Environmental Impact Assessment Basics Course offers a clear and practical understanding of how environmental impacts are assessed in various projects. By diving into the principles behind Environmental Impact Assessments (EIAs), this course provides a strong foundation for those looking to understand the significance of protecting our natural surroundings while ensuring sustainable development. EIAs play a crucial role in identifying potential effects on the environment and offer ways to mitigate those risks. Whether you're considering a career in environmental management or simply want to improve your knowledge in this area, this course serves as a solid entry point. Understanding the key processes involved in an Environmental Impact Assessment is essential for anyone working in or around planning, construction, and policy-making. This course breaks down the step-by-step procedures, from scoping the project to producing the final report. It provides insights into how organisations can balance development needs with the protection of the environment, and why this is critical for future generations. Learn to evaluate environmental risks, gain an understanding of legal and regulatory frameworks, and discover the tools and methodologies used in the process. This course will leave you equipped with the basics you need to start navigating the world of Environmental Impact Assessments with confidence. Key Features of Environmental Impact Assessment Basics Course: CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Environmental Impact Assessment (EIA) Module 02: Legal and Regulatory Framework for EIA Module 03: EIA Process and Methodologies Module 04: Impact Analysis and Mitigation Strategies Module 05: Stakeholder Engagement and Public Participation Module 06: Conducting an Environmental Impact Assessment Module 07: Environmental Management Program Module 08: EIA Documentation, Monitoring, and Case Studies Learning Outcomes of Environmental Impact Assessment Basics Course: Analyze EIA foundations for comprehensive environmental understanding. Navigate the legal intricacies shaping EIA processes and obligations. Apply diverse methodologies in the meticulous execution of EIA procedures. Develop proficiency in assessing environmental impacts and devising effective mitigation. Foster adeptness in stakeholder engagement, ensuring public involvement and collaboration. Master the hands-on practice of conducting an encompassing Environmental Impact Assessment. Accreditation This Environmental Impact Assessment Basics course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this Environmental Impact Assessment Basics course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Environmentalists seeking a foundational grasp of assessment principles. Policy analysts aiming to understand the legal facets of environmental impact. Researchers desiring proficiency in EIA methodologies and analytical strategies. Community advocates and planners engaging in public participation initiatives. Government officials and project managers involved in environmental decision-making. Career path Environmental Policy Analyst Sustainability Consultant Project Environmental Manager Regulatory Compliance Specialist Public Engagement Coordinator Environmental Impact Researcher Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Forensic Anthropology is the fascinating field where science meets criminal investigation, providing crucial insights into human remains and aiding law enforcement in solving mysteries. This course offers a deep dive into the methods and techniques used to determine the identity, cause of death, and time of death of human remains, all through the lens of anthropology. You'll explore how forensic anthropologists help authorities in cases involving unidentified bodies and mass fatalities, making their work critical in modern investigations. In this online course, you’ll explore various elements, from osteology to trauma analysis, learning how to read skeletal remains like a book. You'll also gain an understanding of how forensic anthropologists collaborate with other specialists, such as forensic pathologists and law enforcement, in solving cases. This course is designed for those curious about the science behind criminal investigations and the important role forensic anthropology plays in bringing justice. Whether you’re looking to explore a new field or enhance your knowledge, this course will help you understand the science behind forensic anthropology in an engaging, straightforward way. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Forensic Anthropology Module 2: Human Osteology Module 3: Forensic Taphonomy Module 4: Trauma and Injury Analysis Module 5: Forensic Archaeology Module 6: Skeletal Identification Module 7: Human Rights and Mass Disasters Module 8: Expert Testimony and Courtroom Presentation Module 9: Forensic Anthropology and Forensic Science Integration Learning Outcomes: Analyse skeletal remains for trauma and injury identification. Apply forensic taphonomy principles to crime scene investigation. Demonstrate expertise in human rights and mass disaster contexts. Execute effective courtroom presentations as a forensic anthropology expert. Integrate forensic anthropology knowledge with broader forensic science practices. Contribute to the field through advanced skills in skeletal identification. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Forensic Scientists Anthropology Enthusiasts Crime Scene Investigators Legal Professionals Archaeology Enthusiasts Human Rights Advocates Emergency Response Personnel Those Seeking In-Depth Scientific Knowledge Career path Forensic Anthropologist Archaeological Consultant Crime Scene Investigator Human Rights Advocate Forensic Scientist Emergency Response Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Microsoft Office skills are in high demand across industries, and proficiency in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Office 365 opens up numerous career opportunities. In the UK, administrative roles, data analysis positions, office management, project coordination, and marketing support roles are just a few examples of job prospects. With average salaries ranging from £20,000 to £45,000 per year, individuals with comprehensive Microsoft Office skills can secure stable employment and contribute to the success of various organisations. Enrol in the Ultimate Microsoft Office Skills Training course today and equip yourself with the knowledge and expertise needed to thrive in the ever-evolving workplace. You Will Learn Following Things: Develop a solid foundation in Microsoft Office applications, including Word, Excel, PowerPoint, and Office 365. Acquire essential skills to efficiently navigate and manipulate data in Microsoft Excel, such as organising, sorting, filtering, and writing formulas. Gain proficiency in creating professional presentations in Microsoft PowerPoint, utilising features like multimedia, transitions, animations, and smart graphics. Master the art of document creation and formatting in Microsoft Word, including tables, styles, page layouts, envelopes, labels, and mail merges. Understand advanced features like pivot tables, charts, and data analysis tools in Microsoft Excel, enabling effective data visualisation and decision-making. This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Mastering Microsoft Office: Word, Excel, PowerPoint, and 365. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Mastering Microsoft Office: Word, Excel, PowerPoint, and 365. Enrol today and complete the course to achieve a certificate that can change your career forever. Process of Evaluation After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This course is designed for individuals who want to enhance their Microsoft Office skills for personal or skilled purposes. Whether you are a student, an experienced entrepreneur, or anyone who regularly works with Microsoft Word, Excel, PowerPoint, and Office 365, this Microsoft Office skills course will provide you with a solid foundation and advanced techniques to maximise your productivity and efficiency. No prior experience is required, making it suitable for beginners and intermediate users looking to expand their knowledge and capabilities in the Microsoft Office suite. On the other hand, anyone who wants to establish their career as: like MS Office User Microsoft Office 2019 User Touch Typing Worker Audio Typist Can take this Ultimate Microsoft Office Skills Training (Word, Excel, PowerPoint, and 365) course. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career path Administrative Assistant - £20K to £30K/year Data Analyst - £25K to £45K/year Office Manager - £25K to £40K/year Project Coordinator - £25K to £35K/year Marketing Assistant - £20K to £30K/year Course Curriculum Section 01: Getting Started Introduction 00:03:00 Getting started on Windows, macOS, and Linux 00:01:00 How to ask great questions 00:01:00 FAQ's 00:01:00 Section 02: Excel 2021: Basics Excel Overview 00:05:00 Start Excel Spreadsheet 00:04:00 Enter Text and Numbers 00:07:00 Relative References 00:04:00 Working with ranges 00:07:00 Save and Save as Actions 00:08:00 File Extensions, Share, Export, and Publish files 00:06:00 Section 03: Excel 2021: Rows, Columns, and Cells Adding Rows and Columns 00:03:00 Modifying Rows and Column lengths 00:05:00 Section 04: Excel 2021: Data Handling Copy, Cut, and Paste 00:07:00 Copying Formulas 00:03:00 Section 05: Excel 2021: Page Setting Up and Print Page setup options 00:06:00 Fit to print on One Page 00:03:00 Print Workbooks 00:03:00 Section 06: Excel 2021: Sorting and Filtering Sorting Data Ascending Order 00:04:00 Sorting Data Descending Order 00:02:00 Filter Data 00:04:00 Section 07: Excel 2021: Writing Formulas Creating Basic Formulas 00:06:00 Datetime Formulas 00:06:00 Mathematical formulas phase1 00:20:00 Mathematical formulas phase2 00:12:00 Section 08: Excel 2021: Advanced Formulas VLOOKUP formula 00:12:00 HLOOKUP formula 00:04:00 Section 09: Excel 2021: XLOOKUP only for 2021 and Office 365 XLOOKUP 00:08:00 Handling #NA and Approximates match in XLOOKUP 00:11:00 Section 10: Excel 2021: Data and Tools Split Text into columns 00:07:00 Flash Fill 00:07:00 Data Validation 00:07:00 Remove Duplicates 00:08:00 Import Data from Text files 00:06:00 Import Data from .CSV files 00:03:00 Section 11: Excel 2021: Formatting data and tables Formatting Font 00:04:00 Formatting Alignment 00:06:00 Formatting Numbers 00:05:00 Formatting Date 00:03:00 Formatting Tables 00:05:00 Section 12: Excel 2021: Pivot Tables Pivot Tables 00:07:00 Pivot Charts 00:02:00 Section 13: Excel 2021: Charts Excel Charts - Categories 00:03:00 Elements of a chart 00:04:00 Creating Charts 00:02:00 Column or Bar charts 00:04:00 Formatting charts 00:04:00 Line Charts 00:02:00 Pie and Doughnut charts 00:04:00 Section 14: PowerPoint 2021: Course Introduction Overview 00:04:00 Start PowerPoint Presentation 00:05:00 Screen setting and Views 00:05:00 Section 15: PowerPoint 2021: Basics Presentation Tips and Guidelines 00:06:00 Creating a New Presentation 00:04:00 Working with Slides 00:04:00 Save a Presentation 00:04:00 Print Slides 00:03:00 Section 16: PowerPoint 2021: Text and Bullet Options Formatting Text 00:05:00 Slide Text Alignments 00:03:00 Multi-Column Text Alignments 00:02:00 Adding Bullets and Numbered List Items 00:03:00 Section 17: PowerPoint 2021: Adding Graphic Assets Insert Shapes 00:03:00 Insert Icons 00:03:00 Insert Graphics 00:04:00 Add 3D Models 00:03:00 Insert Pictures 00:03:00 Section 18: PowerPoint 2021: Picture Formatting Picture Options 00:04:00 Picture Cropping 00:03:00 Applying Built-in Picture Styles 00:04:00 Section 19: PowerPoint 2021: SmartArt Graphics Add SmartArt Graphic 00:03:00 Modifying SmartArt 00:03:00 Creating a Target Chart using SmartArt 00:03:00 Section 20: PowerPoint 2021: Working with Tables Create a Table on Slide 00:04:00 Formatting Tables 00:02:00 Inserting Tables 00:02:00 Table Layouts 00:01:00 Section 21: PowerPoint 2021: Working with Charts Add a Chart 00:02:00 Formatting Charts 00:02:00 Insert Chart from Microsoft Excel 00:03:00 Section 22: PowerPoint 2021: Adding Multimedia Adding Video to a Presentation 00:03:00 Adding Audio to a Presentation 00:02:00 Screen Recording and Adding 00:02:00 Section 23: PowerPoint 2021: Working with Transition Applying Transitions to Presentation 00:04:00 Section 24: PowerPoint 2021: Animation Object Animation 00:03:00 Effect Options 00:02:00 Advanced Animation 00:02:00 Triggers to control animation 00:02:00 Section 25: PowerPoint 2021: Slideshow Effects Onscreen Presentation 00:02:00 Hiding Slides 00:02:00 Changing Order of Slides 00:02:00 Copying Slides 00:02:00 Section 26: Word 2021: Introduction Overview of MS Word 00:04:00 Start MS Word 2021 00:05:00 Section 27: Word 2021: Basics Create a new blank document 00:04:00 Creating a paragraph text 00:05:00 Non-printing characters 00:03:00 Save a document 00:03:00 Open a document 00:01:00 Find and replace 00:04:00 Section 28: Word 2021: Word Formatting AutoCorrect options 00:03:00 Formatting text 00:04:00 Copy cut and paste 00:04:00 Character formatting 00:02:00 Format painter 00:04:00 Work with numbers 00:02:00 Add bullets 00:03:00 Outline creation 00:04:00 Section 29: Word 2021: Tables Creating a table 00:03:00 Adding rows and columns to a table 00:02:00 Formatting table data 00:02:00 Borders and shading 00:02:00 Sorting in a table 00:04:00 Draw a table 00:04:00 Convert text to table 00:03:00 Convert table to text 00:02:00 Insert a spreadsheet 00:02:00 Quick tables - readily available formats 00:02:00 Section 30: Word 2021: Styles Working with styles 00:02:00 Creating styles 00:02:00 Clear formatting 00:01:00 Section 31: Word 2021: Page Layout Margins 00:02:00 Orientation 00:01:00 Page size setting 00:01:00 Adding columns 00:03:00 Page break - section break 00:02:00 Adding watermark 00:03:00 Headers and footers 00:03:00 Section 32: Word 2021: Envelops and Lables Create envelops 00:02:00 Creating labels 00:02:00 Section 33: Word 2021: Mail Merges Creating a mail merge document 00:03:00 Section 34: Word 2021: Review and Printing Thesaurus and spell check 00:01:00 Word count 00:01:00 Speech - read aloud 00:01:00 Language - translate 00:01:00 Tracking 00:01:00

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Some people are born as leaders; others have leadership thrust upon them. Either way in order for you to be a business leader, you definitely need to outshine the competition. Now you can do just that with the help of this Business Leadership and Management Skills Diploma course. This course will help you learn about the role of a manager and how it is different compared to others. You will also learn about Peter Senge's learning disciplines, Kouzes and Posner's five leadership practices, develop core skills - communication and delegation - and more. So if you want to take charge, you can do so with this course. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Business Leadership and Management Skills Diploma has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Business Leadership and Management Skills Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £20,000. The sky really is the limit. Course Curriculum Module-1 About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Understanding Leadership 00:30:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 The Four Room Apartment 00:15:00 Time Management Tips and Tricks 00:30:00 Managers vs. Leaders 00:15:00 Types of Thinking 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Module-2 What's Your Type? How About Mine? 00:45:00 Understanding Leadership 00:45:00 Manage Your Time and Your Energy 00:45:00 Employee Development Models 00:30:00 Dealing with Conflict and Difficult Issues 00:15:00 What Successful Leaders Do 00:15:00 Module-3 What's In A Word? 00:15:00 Fundamental Elements 00:15:00 The Four-I Model of Organizational Conversation 00:45:00 The Conversational Leadership Framework 01:00:00 World Cafe 00:15:00 Module-4 What is Self-Leadership? 00:15:00 Knowing Who You Are 00:45:00 Knowing What You Do 00:30:00 Motivation for Optimists 00:30:00 Using What You Know 00:30:00 Module-5 Women and the Workforce 00:15:00 Barriers and Benefits to Women's Leadership 00:30:00 Social and Emotional Intelligence 00:15:00 Self-Awareness 00:15:00 Developing Leadership Awareness and Brand 00:30:00 Leadership Skills 00:30:00 Making Good Decisions 00:15:00 Creating Your Workplace Philosophy 00:30:00 Mock Exam Mock Exam- Business Leadership and Management Skills Diploma 00:20:00 Final Exam Final Exam- Business Leadership and Management Skills Diploma 00:20:00