Effective Presentation Skills (Virtual) In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan
Facilities management professionals are responsible for services that support business. Their roles can cover management of a wide range of areas including health and safety, risk management, business continuity, procurement, sustainability, space planning, energy, property and asset management. They are typically responsible for activities such as catering, cleaning, building maintenance, environmental services, security and reception. The Level 5 qualifications will provide the skills needed to complete complex tasks and take on responsibility for planning and delivering solutions while developing your specialised knowledge of the profession. It is for you if you are at a middle or senior management level and responsible for more complex functions, or if you are aspiring to these roles and looking to stretch and develop.
Master Oracle Multitenant architecture in this course. Learn about database architecture, PDB creation, user management, backup and recovery, resource management, data pump utility, application containers, CDB fleet, PDB snapshots, and DBCA PDB cloning. This course is designed for intermediate-level participants.
The aim of the Level 2 Diploma in Care - fast track mode (Accredited by Qualifi, UK) is to confirm occupational competence for Adult Care Workers or Healthcare Support Workers. This Level 2 Diploma in Care (fast track mode) qualification offers the opportunity for learners to demonstrate their knowledge, understanding and practical skills required to be an Adult Care Worker in an adult care setting or a Healthcare Assistant; Support Worker or Personal Assistant in a healthcare support environment. At Level 2, the UK sector skills council decided that there would be a common qualification for both Health and Adult Care settings. This means that there will be no barrier to entering either the Adult Care or Health Workforces. The content of the Level 2 Diploma in Care (fast track mode) qualification links with the knowledge and skills required for the Apprenticeship Standards 'Adult Care Worker' and 'Healthcare Support Worker'. The content is applicable to a variety of roles, examples of which are included below: Adult care worker Healthcare Assistant / Support Worker Personal Assistant The Level 2 Diploma in Care (fast track) will require learners to demonstrate understanding and effective practice in the following areas: Communication Person development Values and behaviours Health and wellbeing Responsibilities Safeguarding The Level 2 Diploma in Care qualification links with the requirements for the National Occupational Standards (NOS) for Health and Social Care. Program Overview: Level 2 Diploma in Care Key Highlights of Level 2 Diploma in Care qualification are: Program Duration: 9 Months (Fast track mode available) Program Credits: 46 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. Alumni Status No Cost EMI Option Mandatory units (Total Credits: 24) The Qualifi Level 2 Diploma in Care qualification consists of 9 mandatory units for a combined total of 24 credits Communication in Care Settings (3 credits) Duty of Care (1 credits) Equality, Diversity and Inclusion in Care Settings (2 credits) Handle Information in Care Settings (1 credits) Health, Safety and Well-being in Care Settings (4 credits) Implement Person-Centred Approaches (5 credits) Personal Development in Care Settings (3 credits) Responsibilities of a Care Worker (2 credits) Safeguarding and Protection in Care Settings (3 credits) Optional Units (Total Credits: 22) The learner must also achieve a minimum of 22 credits from these units. Introductory Awareness of Autistic Spectrum Conditions (2 credits) Understand the Context of Supporting People with Learning Disabilities (4 credits) Assist in the Administration of Medication (4 credits) Contribute to Support Positive Risk-Taking of Individuals (3 credits) Contribute to Support Learning Disabilities to Access Healthcare (3 credits) Promote Positive Behaviour Support (6 credits) Awareness of the Mental Capacity Act 2005 (3 credits) Understand Mental Health Problems (3 credits) Understand Mental Well-Being and Mental Health Promotion (3 credits) Enable Individuals to Develop Strategies to Manage their Behaviour (8 credits) Support Independence in the Tasks of Daily Living (5 credits) Understand how to Support Individuals to be part of a Community (3 credits) Understand the Impact of Acquired Brain Injury on Individuals (3 credits) Who is this course for? At Level 2, the UK sector skills council decided that there would be a common qualification for both Health and Adult Care settings. This means that there will be no barrier to entering either the Adult Care or Health Workforces. The content of the Level 2 Diploma in Care qualification links with the knowledge and skills required for the Apprenticeship Standards 'Adult Care Worker' and 'Healthcare Support Worker'. The content is applicable to a variety of roles, examples of which are included below: Adult care worker Healthcare Assistant / Support Worker Personal Assistant Requirements The Level 2 Diploma in Care will require learners to demonstrate understanding and effective practice in the following areas: Communication Person development Values and behaviours Health and wellbeing Responsibilities Safeguarding Career path Achievement of Level 2 Diploma in Care qualification confirms the learner has gained the knowledge and skills required to: Gain employment as a Healthcare Assistant / Support Worker or Adult Care Worker / Personal Assistant Progress onto the Qualifi Level 3 Diploma in Health and Social Care Progress onto the Level 3 Lead Adult Care Worker Apprenticeship.
In this course, you will explore the challenges facing strategy implementation and learn how to overcome common obstacles that can impede progress. From resistance to change to lack of resources, this course will equip you with the tools and techniques needed to effectively implement your strategic plan. Organizational structures and control are also critical factors in strategy implementation. You will learn about different organizational structures and control systems and how to align them with your strategic goals. By understanding the relationship between strategy and structure, you will be able to design an organization that is optimized for success. The role of a strategic center firm is another key aspect of strategy implementation. You will gain insights into the function of a strategic center and how it can support the implementation of your business strategy. After the successful completion of the course, you will be able to learn about the following, Understand the nature of strategy implementation. Elaborate on the challenges facing strategy implementation. Explain different organisational structures and control. Illustrate the relationship between the strategy and structure of an organisation. Understand how role of a strategic centre firm. In this course, you will explore the challenges facing strategy implementation and learn how to overcome common obstacles that can impede progress. From resistance to change to lack of resources, this course will equip you with the tools and techniques needed to effectively implement your strategic plan. Organizational structures and control are also critical factors in strategy implementation. You will learn about different organizational structures and control systems and how to align them with your strategic goals. By understanding the relationship between strategy and structure, you will be able to design an organization that is optimized for success. The role of a strategic center firm is another key aspect of strategy implementation. You will gain insights into the function of a strategic center and how it can support the implementation of your business strategy. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Concepts in Strategy Evaluation Self-paced pre-recorded learning content on this topic. Concepts in Strategy Evaluation Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Business executives and leaders Management consultants Strategic planners MBA students and graduates Project managers Change management professionals Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
ð Unlock the Power to Protect: Child Exploitation Training Course ð Are you ready to make a difference in the lives of children and combat exploitation? Welcome to the comprehensive Child Exploitation Training Course, your gateway to understanding, identifying, and preventing exploitation of children in various contexts. ð In today's world, safeguarding children from exploitation is more critical than ever. With the rise of digital technologies and evolving societal dynamics, the risk factors for child exploitation have become increasingly complex. This course empowers individuals like you to become proactive agents of change, equipped with the knowledge and skills needed to recognize, respond to, and prevent exploitation effectively. Why Choose the Child Exploitation Training Course? ð Deep Understanding: Gain a profound understanding of the different forms of child exploitation, including but not limited to online exploitation, trafficking, child labor, and abuse. ð¡ï¸ Enhanced Awareness: Develop heightened awareness of the signs and indicators of child exploitation, enabling you to identify and address potential risks promptly. ð¤ Effective Intervention: Learn proven strategies and best practices for intervening in situations of suspected or known child exploitation, ensuring the safety and well-being of vulnerable children. ð¡ Preventive Measures: Acquire practical tools and techniques for implementing preventive measures within your personal and professional spheres, contributing to a safer environment for children. ð Global Perspective: Explore the global landscape of child exploitation, understanding its multifaceted nature and the interconnectedness of local and international efforts to combat it. Who is this for? ð©âð« Educators: Teachers, school administrators, and educational professionals seeking to create safe and supportive learning environments for children. ð®âï¸ Law Enforcement Personnel: Police officers, detectives, and investigators involved in safeguarding children and investigating cases of exploitation. ð¨âï¸ Healthcare Providers: Doctors, nurses, psychologists, and social workers committed to identifying and addressing the physical and psychological effects of child exploitation. ð¨âð¼ Social Workers: Child welfare workers, counselors, and advocates dedicated to protecting the rights and well-being of children at risk of exploitation. ð©âð¼ Community Leaders: Nonprofit organizations, community activists, and policymakers working to create systemic change and support vulnerable children and families. Career Path Completing the Child Exploitation Training Course opens doors to diverse career opportunities in fields dedicated to child welfare and protection. Whether you're looking to specialize in child advocacy, law enforcement, social work, education, or public policy, the knowledge and skills gained from this course will serve as a solid foundation for your professional journey. Moreover, employers in various sectors increasingly value candidates who demonstrate a commitment to safeguarding vulnerable populations, making this course a valuable asset in your career advancement. Frequently Asked Questions (FAQ) Q: Is this course suitable for beginners with no prior knowledge of child exploitation? A: Absolutely! The Child Exploitation Training Course is designed to accommodate learners at all levels of familiarity with the topic. Whether you're just beginning your journey in understanding child exploitation or seeking to deepen your existing knowledge, this course provides a comprehensive and accessible learning experience. Q: How long does it take to complete the course? A: The duration of the course varies depending on individual learning pace and engagement levels. Typically, learners can complete the course within a few weeks to a few months, with flexible scheduling options to accommodate diverse lifestyles and commitments. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the Child Exploitation Training Course, you will receive a certificate of achievement, recognizing your commitment to safeguarding children and your dedication to combatting exploitation. Q: Can I access course materials on my mobile device? A: Absolutely! Our platform is optimized for mobile access, allowing you to engage with course materials anytime, anywhere, and on any device that suits your preferences and lifestyle. Q: Is there ongoing support available after completing the course? A: Yes, we are committed to supporting our learners beyond the completion of the course. Upon graduation, you gain access to our community forums, resources, and updates to stay informed and connected with fellow advocates and professionals in the field of child protection. Enroll Today and Be the Change! Join us on a transformative journey to become a champion for children's rights and well-being. Together, we can create a safer, more inclusive world where every child has the opportunity to thrive, free from exploitation and harm. Enroll in the Child Exploitation Training Course today and make a meaningful difference in the lives of children tomorrow. ð Course Curriculum Module 1_ Understanding Child Exploitation. Understanding Child Exploitation. 00:00 Module 2_ Recognizing Child Exploitation. Recognizing Child Exploitation. 00:00 Module 3_ Understanding Child Trafficking. Understanding Child Trafficking. 00:00 Module 4_ Child Labor Exploitation. Child Labor Exploitation. 00:00 Module 5_ Responding to Child Exploitation. Responding to Child Exploitation. 00:00
The Microsoft Certified Associate is a new breed of Microsoft certification. It is referred to as a ‘role-based certification’. According to Microsoft, role-based certifications show that individuals that possess them are keeping pace with today’s technical roles and requirements. They allow a learner to skill up and prove their expertise to employers and peers, plus get the recognition and opportunities they’ve earned
Good customer service isn’t about smiling through gritted teeth or memorising lines like a stage actor in a headset. It’s about knowing how to communicate clearly, listen properly, and defuse tense moments without sounding like you've been programmed by a call centre from 1998. This Customer Service Techniques Course is designed to equip learners with effective methods for handling questions, complaints, and everything in between — all while keeping their cool and their tone on the right side of friendly. Whether you’re responding to emails, picking up phones, or managing messages from someone who’s just found a scratch on their new sofa, this course offers structured, sensible guidance rooted in everyday scenarios. You’ll explore useful strategies for managing difficult conversations, improving response time, and creating customer interactions that actually feel... human. The focus is on clarity, consistency and tone — with no role-playing, motivational quotes or overly cheerful mascots in sight. It’s solid, well-structured customer service training for people who like straight answers and smooth conversations. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. â±â± Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
The Short Range Certificate is the minimum qualification required by law to control the operation of VHF and VHF Digital Selective Calling (DSC) equipment on any British flagged vessel voluntarily fitted with a radio. This includes both fixed and hand held equipment using International channels. A radio is an important piece of safety equipment on board and it is vital to understand the correct procedures. Unnecessary transmissions could block out a Mayday distress call. Course topics include: the basics of radio operation the correct frequencies (channels) to be used distress, emergency and medical assistance procedures making ship to shore communication Digital Selective Calling (DSC) using simulators Global Maritime Distress and Safety System (GMDSS) Emergency Position Indicating Radio Beacons (EPIRB) Search and Rescue (SART)
Henna: Henna Course Online Are you trying to find a place of learning that can teach you the best concepts and methods for applying henna? Our Henna: Henna Course will provide priceless knowledge on henna principles and techniques, giving you the tools you need to succeed in this industry. The Henna: Henna Course provides comprehensive training in the art of applying henna for various occasions. This Henna: Henna Course is about henna's cultural significance, preparation techniques, and application methods. The Henna: Henna Course covers intricate designs, colour theory, and client consultations. Students in the henna course gain practical experience through hands-on practice sessions. Moreover, the Henna: Henna Course helps in mastering the skills necessary to create stunning henna designs for weddings, festivals, and other events. If you are ready to embark on an enriching journey into the world of henna, join our Henna: Henna Course. Special Offers of this Henna: Henna Course This Henna: Henna Course includes a FREE PDF Certificate. Lifetime access to this Henna: Henna Course Instant access to this Henna: Henna Course Get FREE Tutor Support from Monday to Friday in this Henna: Henna Course Course Included Henna: Henna Course Course 01: Henna Course Course 02: Brow Lamination Course 03: Level 5 Fashion & Beauty Course [ Note: Free PDF certificate as soon as completing the Henna: Henna Course] Henna: Henna Course Online Industry Experts Designed this Henna: Henna Course into 13 detailed modules. Course Curriculum of Henna Course Module 01: Introduction to Henna Art Module 02: Henna Ingredients and Tools Module 03: Basics of Henna Application Module 04: Traditional Henna Designs Module 05: Contemporary Henna Styles Module 06: Advanced Henna Techniques Module 07: Henna Application on Different Surfaces Module 08: Bridal Henna Artistry Module 09: Advanced Colour Enhancements Module 10: Henna Business and Marketing Module 11: Professional Henna Portfolio Development Module 12: Health and Safety in Henna Application Module 13: Henna Removal Techniques Assessment Method of Henna Course After completing each module of the Henna: Henna Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Henna Course After completing the MCQ/Assignment assessment for this Henna: Henna Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Henna: Henna Course Online This Henna: Henna Course is appropriate for students, professionals, beginners, and those changing careers in henna. Requirements Henna: Henna Course Online Students who intend to enrol in this Henna: Henna Course must meet the following requirements: Henna: Good command of the English language. Henna: Must be vivacious and self-driven Henna: Basic computer knowledge. Henna: A minimum of 16 years of age is required Career path Henna: Henna Course Online You can obtain employment in this field with the assistance of this Henna: Henna Course. Certificates Certificate of completion Digital certificate - Included