ð§ Master the Art of Support: Service Helpdesk & Technical Support Training Course! ð Ready to become the go-to expert in service helpdesk and technical support? Enroll in our comprehensive training course designed to equip you with the skills and knowledge needed to excel in the dynamic field of technical support. Join us on a journey where problem-solving meets customer service, and turn your passion for technology into a rewarding career. ð Module 1: Introduction to Service Helpdesk & Technical Support Embark on your learning journey with Module 1, offering a comprehensive introduction to the world of service helpdesk and technical support. Dive into the fundamental principles, industry best practices, and the crucial role these functions play in ensuring customer satisfaction. Lay the foundation for your career in technical support. ð ï¸ Module 2: Technical Troubleshooting Become a troubleshooting maestro with Module 2, dedicated to technical troubleshooting. Explore systematic approaches to identify, analyze, and resolve technical issues efficiently. Develop critical thinking and problem-solving skills that are essential for addressing a diverse range of technical challenges. ð Module 3: Remote Technical Support Navigate the digital landscape with Module 3, focusing on remote technical support. Learn to provide effective assistance and troubleshoot issues without being physically present. Explore the tools and technologies that enable remote assistance, ensuring seamless support for clients across different locations. ð Module 4: Network Support Dive into the backbone of technology with Module 4, dedicated to network support. Explore the intricacies of networking, including protocols, configurations, and troubleshooting common network issues. Master the skills required to ensure the smooth functioning of computer networks, a critical aspect of technical support. ð Module 5: Helpdesk Operations Become the anchor of customer support with Module 5, focusing on helpdesk operations. Learn about ticketing systems, customer communication, and service level agreements (SLAs). Understand how to streamline helpdesk processes, prioritize tasks, and provide timely and efficient support to end-users. ð Why Choose Our Service Helpdesk & Technical Support Training Course? Industry-Experienced Instructors: Learn from seasoned professionals with extensive experience in service helpdesk and technical support. Practical Learning: Engage in hands-on simulations, real-world scenarios, and role-playing exercises to apply your knowledge in a practical setting. Cutting-Edge Tools: Familiarize yourself with the latest support tools and technologies used in the industry. Soft Skills Development: Enhance your communication, customer service, and interpersonal skills, ensuring a holistic approach to technical support. Don't miss the chance to become a technical support champion! Enroll now in the Service Helpdesk & Technical Support Training Course and position yourself for success in a field where your technical prowess and customer service skills will shine. Your journey into the dynamic world of technical support begins here! ð§â¨ð Course Curriculum Module 1_ Introduction to Service Helpdesk Technical Support. Introduction to Service Helpdesk Technical Support. 00:00 Module 2_ Technical Troubleshooting. Technical Troubleshooting. 00:00 Module 3_ Remote Technical Support. Remote Technical Support. 00:00 Module 4_ Network Support. Network Support. 00:00 Module 5_ Helpdesk Operations. Helpdesk Operations. 00:00
Duration 1 Days 6 CPD hours This course is intended for This course is designed for existing Microsoft SharePoint site users who need to create and manage a SharePoint team site. Overview Upon successful completion of this course, students will be able to create a SharePoint team site and perform basic content management tasks on a single SharePoint site. Students will: Create and configure new sites. Add and configure document libraries. Add and configure lists. Create custom lists and forms. Assign permissions and access rights. Extend SharePoint functionality with web parts. In this course, students will learn how to create, configure, and manage a SharePoint team site so that your team or organization can share information and collaborate effectively. This course is for an on-premise SharePoint environment. 1 - CREATING AND CONFIGURING A NEW SITE Create a New Site Configure the Look and Feel of Your Site 2 - ADDING AND CONFIGURING LIBRARIES Configure a Document Library Configure Document Versioning and Check Out Configure a Content Approval Process 3 - ADDING AND CONFIGURING LISTS Add and Configure an Announcements List Add and Configure a Tasks List Create, Configure, and Integrate Contacts and Calendars 4 - CREATING CUSTOM LISTS AND FORMS Create and Configure Custom Lists Create Custom List Forms 5 - ASSIGNING PERMISSIONS AND ACCESS RIGHTS Share Sites and Set Site Permissions Secure Lists, Libraries, and Documents 6 - EXTENDING SHAREPOINT FUNCTIONALITY WITH WEB PARTS Add and Configure Included Web Parts Add and Configure External Web Parts Additional course details: Nexus Humans Microsoft SharePoint 2016 - Site Owner training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft SharePoint 2016 - Site Owner course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
R&D work is often carried out in entrepreneurial companies with the aim of developing solutions to scientific or technological problems for a wide range of customers. Projects can include longer term 'frontiers of science' research, medium term product development/manufacturing or more immediate troubleshooting or contract research assignments. In all these contexts, the ability to create innovative solutions in a timely and cost-effective manner is the essence of successful R&D. Whilst R&D groups typically excel in technical expertise, those involved often recognise that there is scope for improving the way that projects are managed. The aim of this training programme is to address this need whilst ensuring that the creative, entrepreneurial spirit that is fundamental to good R&D continues to flourish. MODULE 1: Creating the foundations for success Off-line video tutorials and exercises Total time ~ 1 - 1.5 hours Video 1: Making the most of project management in R&D Characterising R&D projects Applying project management to R&D work Exploiting the potential of project management in R&D Video 2: Promoting success in R&D project management Modelling successful project management Evaluating performance and promoting success The role and skills of the project manager/leader MODULE 2: Initiating and defining R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Selecting and initiating projects Recognising worthwhile opportunities; initiating projects Identifying stakeholders and their goals Characterising and engaging stakeholders Session 2: Defining goals and agreeing deliverables Establishing the full scope of the project Clarifying and prioritising project deliverables Defining and agreeing deliverable specifications MODULE 3: Planning R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Identifying and organising activities Creating effective plans; avoiding planning pitfalls Identifying tasks and assigning responsibilities Sequencing tasks and estimating durations Session 2: Developing the timeline and resource plan Identifying the 'critical path'; creating a resource plan Dealing with estimating uncertainty Accelerating the programme MODULE 4: Leadership and teamwork in R&D projects Off-line video tutorials and exercises Total time ~ 1 - 1.5 hours Video 1: Working effectively in project teams Building teamwork in contemporary organisations Recognising each other's skills; building synergy Building good working relationships; handling conflict Video 2: The role of the R&D project team leader Building teamwork: the role of leadership Creating an effective team culture Delegating work and motivating team members MODULE 5: Managing uncertainty in R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Characterising uncertainty; identifying risks Exploring uncertainty; applying risk management Focusing the risk management process Identifying and defining risk events Session 2: Managing and controlling risks to the project Evaluating risk events Selecting between risk strategies; setting contingencies Updating and controlling exposure to risk MODULE 6: Implementing and controlling R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Initiating assignments and managing changes Creating a pro-active implementation and control culture Establishing effective implementation and control procedures Assigning work and managing changes Session 2: Monitoring, managing and developing performance Adopting meaningful monitoring techniques Responding to problems; building performance Managing and controlling multiple project assignments
Introducing TV Presenter Training: Elevate Your On-Screen Presence Are you looking to embark on a thrilling career as a TV presenter or enhance your existing skills to captivate audiences worldwide? Look no further! Our comprehensive TV Presenter Training program is meticulously crafted to empower aspiring presenters with the expertise and confidence needed to shine in the dynamic world of television. Module 1: Introduction to TV Presenting and Developing Confidence Embark on your journey with a solid foundation in TV presenting. Learn the fundamentals of on-screen charisma, audience engagement, and the art of commanding attention. Develop the confidence to step into the spotlight and deliver compelling presentations that leave a lasting impression. Module 2: Mastering Body Language and Voice Control Unlock the secrets of non-verbal communication and harness the power of body language to convey professionalism and authority on camera. Refine your vocal delivery with techniques designed to captivate audiences and convey your message with clarity and conviction. Module 3: Conducting Interviews and Teleprompter Techniques Navigate the intricacies of conducting interviews with finesse and poise. Discover proven strategies for building rapport, asking probing questions, and eliciting captivating responses from guests. Master the art of reading from a teleprompter seamlessly, ensuring flawless delivery and maintaining viewer engagement. Module 4: Engaging with Social Media and Crisis Management Harness the potential of social media platforms to expand your reach and connect with audiences beyond traditional broadcast channels. Learn how to leverage social media effectively to cultivate a loyal following and amplify your presence as a TV presenter. In addition, equip yourself with the skills to navigate challenging situations with grace and composure, ensuring that you remain resilient in the face of adversity. Why Choose TV Presenter Training? Expert Guidance: Our program is led by seasoned industry professionals with years of experience in television presenting and media communication. Interactive Learning: Engage in immersive exercises, practical simulations, and real-world scenarios to reinforce your skills and knowledge. Tailored Curriculum: Each module is carefully curated to address the specific challenges and demands of TV presenting in today's competitive landscape. Flexible Delivery: Access our training modules online, allowing you to learn at your own pace and convenience, wherever you are in the world. Career Advancement: Whether you're pursuing a career in broadcasting, journalism, entertainment, or public speaking, our training equips you with the tools to stand out and succeed in the industry. Don't let your dreams of becoming a captivating TV presenter remain just aspirations. Enroll in TV Presenter Training today and embark on a transformative journey towards mastering the art of television presentation. Unleash your potential and command the screen with confidence and charisma! Course Curriculum Module 1: Introduction to TV Presenting and Developing Confidence Introduction to TV Presenting and Developing Confidence 00:00 Module 2: Mastering Body Language and Voice Control Mastering Body Language and Voice Control 00:00 Module 3: Conducting Interviews and Teleprompter Techniques Conducting Interviews and Teleprompter Techniques 00:00 Module 4: Engaging with Social Media and Crisis Management Engaging with Social Media and Crisis Management 00:00
A level one-to-one tuition
Fun videos to help children learn about instruments in the orchestra. Music Audio Stories presents Can You Hear It? We know that not all children have access to classical music education and therefore, they are not familiar with instruments in the orchestra. With illustrations, voice-overs, and music, this series will help to teach preschoolers about instruments in a fun and easy way. Children will: Learn the sound of each instrument Hear how instruments sound in an orchestra Enjoy the fun original illustrations See how to spell each instrument's name Improve listening and concentration skills Be encouraged to learn more about music Listen to rare music extracts from our Music Audio Stories Videos will be released every Saturday at 11 am. Find out why classical music for children is important ➡️ https://musicaudiostories.com/blog/can-you-hear-it Enjoy! ♥ Music Audio Stories - Making learning easy and fun! Music Audio Stories is an original company specialising in entertaining music audiobooks, picture books, interactive activities, fun videos, and unique storytelling with multi-award-winner, 'Storytime with Anna Christina'. Music Audio Stories are interactive audiobooks with full orchestral scores and magical soundtracks, catchy sing-along songs, and fun stories that teach and uplift little listeners. Videos include uniquely entertaining Storytimes with music, sound effects, narration, voice-overs, illustrations, and animations. Plus delightful activity videos for listening, learning, reading, drawing, and lots of fun! ---------- Website: http://www.musicaudiostories.com/ Storytime: http://storytimewithannachristina.com/ ---------- Subscribe to get a free audiobook here: http://www.musicaudiostories.com/#subscribe ---------- YouTube: https://www.youtube.com/MusicAudioStories Twitter: https://twitter.com/musicaudiostory Instagram: https://www.instagram.com/musicaudiostories/ Facebook: https://www.facebook.com/musicaudiostories/
In this fast paced world of business, it is essential that the groups of people working together should work as a team. No one person can accomplish the challenging targets alone. Our online course will support you to teach your group of individuals in a Team Building event to become an even more efficient team. It is designed to create a real difference in the way you and your team approach the coming year's challenges together. You will be acquainted with team training basics and how to do problem-solving with the unit members. You will also be able to carry out personality assessments and learn empathetic listening. Lastly, You will benefit from this course by learning tips and techniques that will enhance your competence and confidence when managing, influencing and leading teams and individuals. Course Highlights HR Management: Employee Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed HR Management: Employee Training into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose HR Management: Employee Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? HR Management: Employee Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our HR Management: Employee Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Chapter-1 What Is Team Training 00:15:00 Chapter-2 Identifying The Problem And Solving 00:15:00 Chapter-3 Personality Assessments 00:30:00 Chapter-4 Sensitive Listening 00:15:00 Chapter-5 Spoken Communication Training 00:30:00 Chapter-6 Written Communication Training 00:15:00 Chapter-7 Conclusion 00:15:00 Mock Exam Final Exam
Join our webinar to discover our best practice advice on how to effectively promote and sell your educational services. Don't miss this opportunity to enhance your course marketing skills and boost your sales. Join us for this engaging webinar and take your educational offerings to new heights.
ð Unlock the Power of Healing with Bereavement Training ð Are you ready to embark on a journey of compassion, understanding, and support? Welcome to Bereavement Training, where empathy meets expertise, and healing begins. Why Bereavement Training? In a world where loss is an inevitable part of life, having the skills to navigate grief and support others through their darkest times is invaluable. ðï¸ Bereavement Training provides you with the tools, knowledge, and insight needed to effectively assist individuals and communities in coping with loss and bereavement. Benefits of Taking Our Bereavement Training Course ð Comprehensive Understanding: Gain a deep understanding of the grieving process, including its emotional, psychological, and social dimensions. Learn how to recognize and address various manifestations of grief, from denial to acceptance. ð¼ Practical Techniques: Acquire practical skills and techniques for providing support and comfort to those experiencing loss. From active listening to empathetic communication, you'll learn how to create a safe and nurturing environment for individuals to express their emotions. ð¤ Building Resilience: Discover strategies for fostering resilience and coping mechanisms in both yourself and others. Learn how to navigate the complexities of grief while maintaining your own emotional well-being. ð Current Research and Best Practices: Stay up-to-date with the latest research findings and best practices in the field of bereavement support. Our course integrates evidence-based approaches to ensure you're equipped with the most effective tools and strategies. ð Professional Development: Whether you're a healthcare professional, counselor, social worker, or simply someone who wants to make a positive difference, our Bereavement Training course offers valuable professional development opportunities. Enhance your skill set and expand your career prospects with specialized training in bereavement support. Who is this for? Our Bereavement Training course is suitable for anyone passionate about helping others navigate the complexities of grief and loss. Whether you're a healthcare professional seeking to enhance your patient care skills, a counselor or therapist looking to specialize in bereavement support, or simply an empathetic individual eager to make a meaningful difference in your community, this course is for you. Career Path Upon completing our Bereavement Training course, you'll be equipped with the knowledge, skills, and confidence to pursue various career paths in the field of bereavement support. Potential career opportunities include: ð¥ Healthcare Settings: Work as a grief counselor or bereavement coordinator in hospitals, hospices, and other healthcare facilities, providing crucial support to patients and their families during times of loss. ð§ Mental Health Services: Join the ranks of mental health professionals specializing in grief therapy and support, offering counseling and therapeutic interventions to individuals struggling with bereavement. ð¥ Community Organizations: Partner with community organizations and non-profits dedicated to supporting individuals and families affected by loss. Lead support groups, facilitate workshops, and organize outreach initiatives to foster healing and resilience within your community. ð Education and Training: Share your expertise by becoming a bereavement educator or trainer, providing workshops, seminars, and continuing education opportunities for professionals seeking to enhance their bereavement support skills. Enroll Today and Embrace the Power of Compassionate Support Don't miss out on the opportunity to make a profound difference in the lives of those experiencing grief and loss. Enroll in our Bereavement Training course today and embark on a journey of healing, compassion, and growth. Together, let's transform grief into resilience and darkness into light. ð FAQs (Frequently Asked Questions) 1. What is bereavement training? Bereavement training is a specialized course designed to equip individuals with the knowledge, skills, and tools needed to provide support to those experiencing grief and loss. This training encompasses a wide range of topics, including understanding the grieving process, effective communication techniques, and strategies for promoting resilience and coping. 2. Who can benefit from bereavement training? Bereavement training is beneficial for anyone who interacts with individuals experiencing grief and loss, including healthcare professionals, counselors, social workers, clergy members, educators, and community volunteers. Additionally, individuals who have experienced their own loss may find bereavement training valuable for gaining a deeper understanding of the grieving process and learning how to navigate their own emotions. 3. What topics are covered in bereavement training? Bereavement training covers a variety of topics related to grief and loss, including the psychological, emotional, and social aspects of grief, cultural considerations, communication skills, ethical considerations, and self-care strategies for providers. Additionally, some courses may include modules on specialized topics such as grief in children, traumatic loss, and complicated grief. 4. How long does bereavement training take to complete? The duration of bereavement training can vary depending on the provider and the format of the course. Some programs may be completed in a few days or weeks, while others may be more extensive and span several months. Online courses may offer flexibility in terms of scheduling and self-paced learning options. 5. Is bereavement training only for professionals? While bereavement training is valuable for professionals working in healthcare, counseling, and social services, it is also beneficial for anyone interested in supporting individuals experiencing grief and loss. Many courses are open to individuals from diverse backgrounds, including volunteers, caregivers, educators, and concerned community members. 6. How can I find a reputable bereavement training program? When seeking a bereavement training program, it's important to research and evaluate potential providers to ensure they offer high-quality, evidence-based instruction. Look for programs that are accredited, taught by experienced instructors, and have positive reviews or testimonials from past participants. Additionally, consider reaching out to professional organizations or local hospices for recommendations. 7. Can I receive continuing education credits for completing bereavement training? Some bereavement training programs may offer continuing education credits for healthcare professionals, counselors, and social workers. Be sure to check with the provider or accrediting body to confirm eligibility and requirements for obtaining CEUs. 8. Will bereavement training prepare me to work with diverse populations? Yes, bereavement training typically includes content on cultural competence and working with diverse populations. This may include discussions on how cultural beliefs, values, and traditions influence the grieving process, as well as strategies for providing culturally sensitive support to individuals and families from different backgrounds. Course Curriculum Module 1_ Understanding Bereavement. Understanding Bereavement. 00:00 Module 2_ Cultural and Religious Perspectives on Death and Mourning. Cultural and Religious Perspectives on Death and Mourning. 00:00 Module 3_ Supporting Children and Adolescents through Grief. Supporting Children and Adolescents through Grief. 00:00 Module 4_ Supporting the Dying and Their Families. Supporting the Dying and Their Families. 00:00 Module 5_ Self-Care for Professionals Supporting the Bereaved. Self-Care for Professionals Supporting the Bereaved. 00:00
Music Audio Stories presents Can You Count It? Free Video Series ▫️ Fun videos to help your child learn numbers 1 to 10, and develop visual and spelling skills. We are thrilled to introduce our video series called, Can You Count It? Children will learn numbers 1 to 10, see how to spell and pronounce each number, and enjoy counting to 10 with fun illustrations and numbers. With illustrations, voice-overs, animations, and music, this video series will help to teach children to count in a fun and easy way. Children will: ▪️See examples of each number ▪️Hear how each number is pronounced ▪️Learn how to spell each number ▪️Have fun counting the numbers ▪️Improve concentration and visual skills ▪️Love the fun illustrations and characters ▪️Enjoy sound effects and music ⏰ Videos are released on Saturdays at 11 am on YouTube. Subscribe to our channel here: https://www.youtube.com/user/MusicAudioStories and hit the bell to make sure you don't miss a new video. Video Series Playlist: https://shorturl.at/xlNdy Find out why it's important to develop colour recognition here: https://musicaudiostories.com/blog/can-you-count-it Enjoy! ♥ Music Audio Stories - Making learning easy and fun! Music Audio Stories is an original company specialising in entertaining music audiobooks, picture books, interactive activities, fun videos, and unique storytelling with multi-award-winner, 'Storytime with Anna Christina'. Music Audio Stories are interactive audiobooks with full orchestral scores and magical soundtracks, catchy sing-along songs and fun stories that teach and uplift little listeners. Videos include uniquely entertaining Storytimes with music, sound effects, narration, voice-overs, illustrations, and animations. Plus delightful activity videos for listening, learning, reading, drawing, and lots of fun! ---------- Website: http://www.musicaudiostories.com/ Storytime: http://storytimewithannachristina.com/ ---------- Subscribe to get a free music audiobook at: http://www.musicaudiostories.com/#subscribe ---------- Twitter: https://twitter.com/musicaudiostory Instagram: https://www.instagram.com/musicaudiostories/ Facebook: https://www.facebook.com/musicaudiostories/ Storytime with Anna Christina Instagram: https://www.instagram.com/storytimewithannachristina/