Discover the intricacies of FortiGate firewalls with our step-by-step lab workbook. From fundamentals to advanced configurations, this course equips you with the skills needed to secure networks effectively. Master firewall management with exercises.
Description: In this course, you will learn the advanced features and functions of Microsoft Excel 2010. You will learn how to plan your worksheet and be clear on your objectives and the importance of saving as much as possible. You will know how to use macros to automate repetitive tasks, What If Analysis and how to outline to quickly manage detail data. You will also know the guided exercises provided in this course to refresh your skills. Who is the course for? Professionals who want to learn about the advanced features of Microsoft Excel 2010. People who have an interest in knowing all the functions in Microsoft Excel 2010. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Excel 2010 Advanced Level course is a useful qualification to possess and would be beneficial for any Office job, such as: Admin Assistant PA Secretary Administrator Account Assistant Bookkeeper Accountant Office Manager. Microsoft Excel 2010 Advanced Level Module One - Getting Started 00:30:00 Module Two - SmartArt and Objects 01:00:00 Module Three - Auditing 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Creating Pivot Tables 01:00:00 Module Six - Working with PivotTables and PivotCharts 01:00:00 Module Seven - Macros 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What If Analysis 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Grouping and Outlining Data 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Excel 2010 Advanced Level 00:00:00 Mock Exam Mock Exam-Microsoft Excel 2010 Advanced Level 00:20:00 Final Exam Final Exam-Microsoft Excel 2010 Advanced Level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Customer care service holds daily business exercises like promoting, deals and so forth. This course is intended for people who are intrigued to improve capacities or upgrade their attitudes in this field. This course is designed to provide you with the strategies that will help you expand competition in your occupations. It helps you gain the skills that are required to deal with the difficult situations. This course will likewise enable you to improve you communication skills which will make it easier to speak and build good relationship with the clients. Who is this course for? For individuals already existing in this field willing to enhance the abilities and learn new techniques. For people who are ready to take customer care service as the future profession. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: Advanced Diploma in Customer Care and Relation course is a useful qualification to possess, and would be beneficial for the following careers: Technical support staff Client relations manager Call center manager Customer service re-presenter. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Care and Relation 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Care and Relation 00:30:00
[vc_row][vc_column][vc_column_text] Description: Women have more rights than ever these days, and females around the world are helping to change the way we live for the better. This women empowerment course is not only a celebration of women's equal rights and the power of women but is also an exploration of women and leadership in the workplace and beyond. The key to achieving great success is owning your sense of self and having the confidence to pursue your dreams. This Women's Self Development & Empowerment Course is designed to help women in business develop their voice and the skills they need to inspire and empower others. Through confidence-building exercises and professional mentoring techniques, you will learn how to train your mind for success. You will also explore the topic of women and leadership and how to make your mark in competitive industries like journalism. If you're an entrepreneur, motivational speaker or are interested in a career in life coaching, enrol in this life-changing masterclass today and help celebrate International Women's Day every day. Who is the course for? Women professionals, Trainers, and Individuals who want to be expert in positive self-development. Any woman who wants to know to manage their life and self-development. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Women's Self Development & Empowerment course will be useful and would be beneficial for every kind of occupations and careers for women like: Businessmen Entrepreneur Life Coach Manager Mentor Supervisor Team Leader Top Executive. [/vc_column_text][/vc_column][/vc_row] Personal Development of Women Did you know? motivational phrase sign on old wood with blurred background 00:15:00 Development of the Self, Voice and Mind: The Female Secrets 00:15:00 Development of the Self, Voice and Mind: behind the Scene of Women's Issues 01:00:00 Development of Self, Voice and Mind: The knowing women 00:15:00 Development of Self, Voice and Mind: A Woman's Systematic Approach 01:00:00 Development of Self, Voice and Mind: The Basics of Everything 00:30:00 The Development of Self, Voice and Mind: Adopting a Winning Attitude 00:30:00 Development of the Self, Voice and Mind in Visionary Action 00:30:00 How to Find Your Voice: The Development of the Self, Voice and Mind 00:30:00 Keep That Memory in Mind in Development of Self and Voice 00:30:00 Character: a Central Element in the Development of Self, Voice and Mind 01:00:00 The Development of Self, Voice and Mind: A Holistic Approach 00:30:00 Self-development is the Key to Sure-Shot Success in Development of Self, Voice and Mind 00:30:00 Understand Self to Transform Mind in Development of Voice and Mind 02:20:00 New Medical Breakthroughs in Development of Self, Voice and Mind 01:00:00 Finding your voice in Development of Self and Mind 00:30:00 Women and Leadership Module One - Getting Started 01:00:00 Module Two - Women and the Workforce 01:00:00 Module Three - The Leadership Gap 01:00:00 Module Four - Barriers to Women's Leadership 01:00:00 Module Five - Traits of Women's Management 01:00:00 Module Six - Benefits of Women's Leadership 01:00:00 Module Seven - Nurture Women's Leadership 01:00:00 Module Eight - Actively Recruit Women 01:00:00 Module Nine - Encourage Networking Opportunities 01:00:00 Module Ten - Pair Women with Mentors 01:00:00 Module Eleven - Create Educational Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Women Leadership Diploma- Activities 00:00:00 Women and Journalism The Secret Significance of Journalism 01:00:00 Imperfections of the Existing WomanâJournalist 01:00:00 The Roads towards Journalism 01:00:00 The Aspirant 01:00:00 Style 01:00:00 The Outside Contributor 01:00:00 The Search for Copy 01:00:00 The Art of Corresponding with an Editor 00:30:00 Notes on the Leading Types of Papers 00:30:00 Woman's Sphere in Journalism 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Women's Self Development & Empowerment 00:30:00 Final Exam Final Exam- Women's Self Development & Empowerment 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Discover the transformative power of autosuggestion in our masterclass designed to help you reprogram your mind, overcome limiting beliefs, and achieve your full potential. This course delves deep into the science and practice of autosuggestion, a proven mental technique that allows you to influence your thoughts, emotions, and behaviors to align with your desired outcomes.
This masterclass on Visual, Auditory, and Kinaesthetic (VAK) Hypnotic Inductions offers training for hypnotherapists to enhance their skills by tailoring trance inductions to clients' dominant sensory systems.
This masterclass is designed to provide professionals, caregivers, and individuals with a comprehensive understanding of the 3-Phase Protocol for PTSD—a structured approach aimed at addressing trauma-related symptoms, stabilizing emotional responses, and fostering long-term recovery. The protocol combines evidence-based practices with experiential learning, enabling participants to apply these principles in clinical and self-help settings.
Join us for an enlightening masterclass on Ego-Strengthening, a transformative technique used in hypnosis to help individuals build resilience, self-worth, and emotional strength. This powerful tool fosters personal growth and healing by strengthening the core sense of self, helping clients overcome challenges and reduce the impact of anxiety, trauma, and negative thought patterns.
Are you looking for a way to boost your productivity and efficiency with Excel? Do you want to learn how to create, analyze and visualize data in powerful and versatile spreadsheets? If so, then our level 2 online Excel course is perfect for you! This course will teach you how to use advanced functions, formulas, charts, tables, pivot tables and macros in Excel. You will learn how to work with large datasets, automate tasks, perform data analysis and create professional reports and dashboards. You will also get tips and tricks to optimize your workflow and save time. The course is suitable for anyone who has some basic knowledge of Excel and wants to take their skills to the next level. You will have access to video lectures, exercises, quizzes and downloadable resources. You will
Discover what APIs and RESTful APIs are and how they work