4314 Courses in London delivered Online

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! In the bustling streets of the UK, every home and building has a tale told through its colours and designs. Recent statistics indicate that nearly 65% of UK homeowners have undertaken some form of home improvement in the past two years, with painting and decorating topping the list. Whether you're a budding enthusiast, looking to advance your craft, or if you are remodelling your house, this Painting and Decorating Diploma course holds the palette to your potential. Dive into our "Painting and Decorating Diploma" course, a comprehensive guide not just about brushing on hues but also about the art of creating ambiences. Delve into the intricacies of interior and exterior painting, the finesse of canvas painting, and the elegance of decorating. This Advanced Diploma in Painting and Decorating at QLS Level 7 course is endorsed by The Quality Licence Scheme. Learning Outcomes of Painting and Decorating Diplom Understand safety protocols for painting tasks. Master interior and exterior painting techniques. Develop proficiency in wallpaper applications. Explore foundational principles of canvas painting. Harness techniques for room analysis and arrangement. Determine appropriate furnishings and hangings for rooms. Gain insights into historical furniture and design periods. Learn effective treatments for various household items. Why Prefer This Painting and Decorating Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Painting and Decorating course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments with Painting and Decorating course 24/7 tutor support. This painting and decorating course will teach you how to prepare surfaces for decorating and apply paint systems with a brush and roller. You will also learn the skills required for exterior design. In addition, this painting and decorating course will discuss how to paint professionally on canvas. Overall, you will be able to build proficiency that will allow you to attract clients and customers in painting and decorating. Painting and decorating talents are instrumental, especially in the building and decoration industries. If you are remodelling your house or want to become a professional painter and decorator, this painting and decorating course will give you the information and fundamental skills you need to get started. *** Course Curriculum of Painting and Decorating *** Here is the curriculum breakdown of the Painting and Decorating course: Painting Safety Tips for Painting Interior Painting Painting your Interiors Walls and Ceilings Windows and Doors Wallpapering Applying Wallpaper Exterior Painting Product Selection Application Tips & Techniques Canvas Painting Priming & Staining Working over a ground colour Building Up: Oil & Acrylic Surface Mixing Corrections Brushwork Decorating How To Rearrange a Room How To Analyse a Room as Professionals Do Before You How To Create a Room How To Determine Characters of Hangings and Furniture-Covering for A Given Room Candlesticks, Lamps, Fixtures for Gas and Electricity, And Shades Window Shades and Awnings Treatment Of Pictures and Picture Frames Treatment Of Piano Cases Treatment Of Dining-Room Buffets and Dressing-Tables Treatment Of Work Tables, Bird Cages, Dog Baskets and Fish Globes Treatment Of Fireplaces Treatment Of Bathrooms Period Rooms Continuation Of Periods in Furniture Continuation Of Periods in Furniture The Gothic Period The Renaissance French Furniture The Periods of The Three Louis The Mahogany Period The Colonial Period The Revival of Directories and Empire Furniture The Victorian Period Painted Furniture And more! Assessment Process of Painting and Decorating at QLS Level 7: You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. After passing the Advanced Diploma in Painting and Decorating at QLS Level 7 exam, you will be able to request a certificate at an additional cost that has been endorsed by The Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Painting and Decorating course is ideal for: Individuals with interest in professional painting and design. Artists and painters who wish to try their hand at house painting and decorating Requirements You will not need any prior background or expertise to enrol in this course. Career path This Painting and Decorating course is valuable expertise to have and would be helpful for the following jobs: Professional Artist Artist in the visual arts. Portrait Specialist. Entrepreneur. In the United Kingdom, these professions begin at £27,000 per year, with the most experienced professionals earning up to £60,000 per year. Certificates Certificate of completion Digital certificate - £10 Advanced Diploma in Painting and Decorating at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Painting and Decorating at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Town Planning will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Town Planning will help you keep ahead of the pack. The Town Planning incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Town Planning will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Town Planning, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Town Planning course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. courses are included in this Town Planning Bundle: Course 1: Town Planning Course 2: Architectural Studies Course 3: AutoCAD VBA Programming - Beginner course Course 4: Property Law and Legislation Course 5: Land Management Course Course 6: Land Surveying Course 7: Building Surveying and Construction Management Diploma Course 8: Environmental Health Course 9: Forestry Course 10: Fire Safety Awareness Level 2 Course 11: Solving Climate Change Problems with Renewable Energy So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Town Planning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course (Town Planning) included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Town Planning course is designed by expert instructors Learn at your ease - anytime, from anywhere Study the Town Planning course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. Town Planning - CPD Certified Curriculum of Town Planning Bundle Course 1: Town Planning Module 1: Introduction to Town Planning Module 2: Process of Town Planning Module 3: Residential Buildings and Neighbourhood Planning Module 4: Streets Module 5: Utilities Module 6: Parks and Open Space Course 2: Architectural Studies Module-1: Introduction to Architectural Studies Module-2: Ancient Architecture Module-3: Architectural Ideas and Movements Module-4: Architectural Styles Module-5: Art Deco Architectural Style Module-6: Scandinavian Architectural Style Module-7: Victorian Architectural Style Module-8: Classical and Early Christian Architectural Style Module-9: Gothic Architectural Style Module-10: Baroque and Rococo Architectural Style Module-11: Eclecticism Architectural Style Module-12: Modern and Post-Modern Architectural Style Module-13: Interior Designing Module-14: Colour in Interior Designing Module-15: Lighting in Interior Design Part One Module-16: Lighting in Interior Design Part Two Course 3: AutoCAD VBA Programming - Beginner course Unit 01: Introduction Unit 02: VBA Integrated Development Environment (IDE) Unit 03: Understanding AutoCAD Object Model in VBA Unit 04: Using Variables in VBA Unit 05: User Forms and Controls Unit 06: Conditionals and Decisions in VBA Unit 07: Looping and Iterations in VBA Unit 08: Drawings Objects in VBA Unit 09: Code Debugging in VBA Unit 10: Error Handling in VBA Unit 11: Conclusion Course 4: Property Law and Legislation Module 01: Introduction to Property Law Module 02: Land Law Principles- Rights and Interests Module 03: Registered and Unregistered Land Module 04: Ownership and Possession of the Property Module 05: Co-Ownership in Property Module 06: Leases and Bailment Module 07: Property Law: License Module 08: The Mortgage Law Module 09: Insurance for Property Maintenance Module 10: Proprietary Estoppel (Property Rights) Module 11: Security Interests in Property Course 5: Land Management Course Module 01: Land Management: An Introduction Module 02: Land Use and Land Use Planning Module 03: Soil Management Module 04: Land Degradation and Management Module 05: Weed Management Module 06: Watershed Management Module 07: Irrigation Management Module 08: Land Tenure, Administration and Transection Module 09: Land Registration and Acquisition Module 10: Land Law Course 6: Land Surveying Introduction to Land Surveying Land Surveying Basics Land Surveying Instrumentation Land Surveying Methods and Techniques Topographic Surveying and Mapping Boundary Surveying Surveying Health and Safety Course 7: Building Surveying and Construction Management Diploma ***Construction Cost Estimation*** Introduction to Construction Management Cost Estimation Role of Cost Estimator and New Aspects of Cost Estimation Elements and Factors influencing Cost Estimation Elements and Factors influencing Cost Estimation Cost Management Management of Material for construction ***Building Surveyor Training*** Building Survey: An Introduction Building Law Principles Building Procurement and Contract Administration Building Information Modelling Building Technology The Procedure of Building Survey and Surveys of Historic Buildings Beginning of the Survey: Foundation and In-Depth Survey in Walls Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Inspection of Joinery and Woodwork Finishes and Surfaces of the Building Services Inspection Building Pathology Building Adaptation Understanding Work Breakdown Structure Report Writing Legal Aspects Course 8: Environmental Health Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Module 06: Plastic Module 07: Air Pollution Module 08: Water Module 09: Environmental Sustainability Course 9: Forestry Module-1: Introduction to Forestry Module-2: Forest Soil Module-3: Forest Menstruation Module-4: Forest Surveying Module-5: Silviculture Module-6: Forest Ecosystem Module-7: Timber Harvesting (Part One) Module-8: Timber Harvesting (Part Two) Module-9: Urban Forestry Course 10: Fire Safety Awareness Level 2 Module 1: Introduction to Fire Safety Module 2: Fire Safety Law Module 3: Measures of Fire Safety Module 4: Evacuation Procedures Course 11: Solving Climate Change Problems with Renewable Energy ***Renewable Energy Basics*** Introduction What is Renewable Energy? Types of Renewable Energy Solar Power Wind Power Hydropower Biofuel The Possibilities of Renewable Energy ***Renewable Energy Applications*** Government Incentives Renewable Energy Is Key to Fighting Climate Change Energy Audits LEED BREEAM EPC How to Choose Your Renewable Energy Sources The Advantages and Disadvantages of Renewable Energy Solar Geometry Solar Chimney Solar Wall PV/Thermal Solar Water Heaters Solar Water Heaters Solar Photovoltaic Technology Basics Other Energy Saving Technologies Underground Thermal Energy Storage (UTES) Trigeneration / CCHP Rainwater Harvesting Fuel Cell Earth Duct Light Pipe Conclusion How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Town Planning - CPD Certified Anyone from any background can enrol in this Town Planning bundle. Requirements Town Planning - CPD Certified Our Town Planning is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Town Planning - CPD Certified course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. Career path Town Planning - CPD Certified Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Town Planning) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Automate your Excel workflow, accelerate your productivity, and master the fundamentals of programming with VBA!

Microsoft Project 2016 Complete Course is one of our best. Offering excellent value for money, we can promise you high-quality and comprehensive content created by our subject matter experts. Organised into separate, digestible modules, the course is guaranteed to provide you with everything you need to know in order to accomplish your professional goals. If so, this is the perfect course to help you develop as a leader, and to learn how the Microsoft Project software package can be an essential tool in your project's success. This course will teach you how to exchange project plan data with other applications, customise element of your plan, and reuse project plan information. You will gain all the knowledge you need to plan, track and report on projects, in turn helping you set clear goals to manage in a cost-effective manner. By staying on top of seemingly minor details, you will develop essential skills in managing both your project and team effectively, now and in the future. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Anyone who already has an understanding of project management concepts, and possesses the basics in creating and modifying project plans in Microsoft Project 2016. This is an essential course for those who need to use Microsoft Project 2016 to manage and customise project plans throughout the implementation stage.

Duration 5 Days 30 CPD hours This course is intended for Senior Linux system administrators responsible for maximizing resiliency though high-availability clustering services and using fault-tolerant shared storage technologies. Overview As a result of attending this course, students should be able to create, manage, and troubleshoot highly available network services and tightly coupled cluster storage for business-critical applications. Students should be able to demonstrate the following skills: Improve application uptime by using high-availability clustering Manage storage in a high-availability environment using iSCSI initiators, HA-LVM or CLVM as appropriate, and GFS2 cluster file systems Implement strategies to identify single points of failure in high-availability clusters, and eliminate them This course will guide you through an intensive, hands-on experience with the Pacemaker component of the Red Hat Enterprise Linux High-Availability Add-On, as well as cluster storage components from the Resilient Storage Add-On, including Cluster Logical Volume Manager (CLVM), Red Hat Global File System 2 (GFS2), and Device-Mapper Multipath.This course covers the same material as RH436, but includes the Red Hat Certified Specialist in High Availability Clustering exam (EX436). This course is based on Red Hat Enterprise Linux 7.1. Clusters and storage Get an overview of storage and cluster technologies. Create high-availability clusters Review and create the architecture of Pacemaker-based high-availability clusters. Nodes and quorum Review cluster node membership and how quorum is used to control clusters. Fencing Understand fencing and fencing configuration. Resource groups Create and configure simple resource groups to provide high-availability services to clients. Troubleshoot high-availability clusters Identify and troubleshoot cluster problems. Complex resource groups Control complex resource groups by using constraints. Two-node clusters Identify and work around two-node clusters issues. ISCSI initiators Manage iSCSI initiators for access to shared storage. Multipath Storage Configure redundant storage access. Logical volume manager (LVM) clusters Manage clustered LVM. Global File System 2 Create symmetric shared file systems. Eliminate single points of failure Eliminate single points of failure to increase service availability. Comprehensive review Set up high-availability services and storage.

Duration 1 Days 6 CPD hours This course is intended for A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations. Overview After completing this course, you will be able to: Install and configure the application Identify common sales scenarios Complete a sales cycle Configure product catalog Manage customer records Utilize analytics tools with customer data Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more. Sales Overview Sales overview Configuring Sales Module summary Working with Opportunities Manage customers Working with opportunities Embedded intelligence Playbooks Integrated sales tools Module summary Quotes to Orders Order processing overview Manage product catalog Create and manage quotes Create and manage orders and invoices Module summary Sales Analytics and Insights Overview Power BI AI for Sales Modules summary Additional course details: Nexus Humans MB-210T01 Dynamics 365 for Customer Engagement for Sales training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-210T01 Dynamics 365 for Customer Engagement for Sales course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This intermediate course is designed for anyone who works on WebSphere related applications and projects, including administrators, IBM Business Partners, independent software vendors (ISVs), and consultants. Overview The objectives for this course are as follows:Use IBM Support Assistant to organize and analyze problem artifactsUse problem determination techniques to identify common problemsApply problem investigation approaches such as analysis and isolationGather diagnostic data problem artifacts by using administrative toolsTroubleshoot JVM-related problems such as hung threads, out of memory issues, and crashesUse IBM Support Assistant to run tools that analyze diagnostic dataIdentify and troubleshoot common problems with database connectionsConfigure and tune database connection poolsTroubleshoot WebSphere security problems associated with authentication, authorization, SSL, and Java 2 policiesIdentify and resolve Java EE application deployment problemsTroubleshoot HTTP request flow problems from web server to web containerIdentify and resolve application server startup failuresTroubleshoot problems associated with WebSphere default messaging and SI busTroubleshoot WebSphere installation problemsUse Intelligent Management features to configure health policies and tasksCommunicate effectively with IBM support teams This course teaches you how to manage WebSphere Application Server problems more skillfully within your organization by using problem determination tools and techniques. Outline Course introduction Overview of WebSphere Application Server systems and components Using the IBM Support Assistant Team Server 5.0 Exercise: Using the IBM Support Assistant Team Server 5.0 Problem determination methods Gathering diagnostic data Exercise: Gathering diagnostic data Introduction to JVM-related problems Exercise: Introduction to configuring garbage collection policies How to troubleshoot hangs Exercise: Troubleshooting hung threads How to troubleshoot crashes Exercise: Troubleshooting crashes Introduction to WebSphere out-of-memory problems Exercise: Troubleshooting an out-of-memory condition Introduction to database connection problems Exercise: Troubleshooting database connection problems Tuning and connection pool management problems Exercise: Troubleshooting a connection leak WebSphere security configuration problems Exercise: Troubleshooting security problems Application deployment problems Server start failures Exercise: Troubleshooting server start failures Request flow and web container problems Exercise: Troubleshooting request flow and web container problems Default messaging provider problem determination Exercise: Troubleshooting WebSphere default messaging WebSphere installation problems when using IBM Installation Manager Intelligent Management problem determination and problem determination tools Exercise: Configuring health management policies Course summary

Duration 4 Days 24 CPD hours This course is intended for Hadoop Developers Overview Through instructor-led discussion and interactive, hands-on exercises, participants will navigate the Hadoop ecosystem, learning topics such as:How data is distributed, stored, and processed in a Hadoop clusterHow to use Sqoop and Flume to ingest dataHow to process distributed data with Apache SparkHow to model structured data as tables in Impala and HiveHow to choose the best data storage format for different data usage patternsBest practices for data storage This training course is the best preparation for the challenges faced by Hadoop developers. Participants will learn to identify which tool is the right one to use in a given situation, and will gain hands-on experience in developing using those tools. Course Outline Introduction Introduction to Hadoop and the Hadoop Ecosystem Hadoop Architecture and HDFS Importing Relational Data with Apache Sqoop Introduction to Impala and Hive Modeling and Managing Data with Impala and Hive Data Formats Data Partitioning Capturing Data with Apache Flume Spark Basics Working with RDDs in Spark Writing and Deploying Spark Applications Parallel Programming with Spark Spark Caching and Persistence Common Patterns in Spark Data Processing Spark SQL and DataFrames Conclusion Additional course details: Nexus Humans Developer Training for Spark and Hadoop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developer Training for Spark and Hadoop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Account and project managers Contact Center Enterprise (CCE) administrators Deployment engineers Technical sales Overview After taking this course, you should be able to: Navigate CCE configuration and scripting tools Configure a dialed number, call type, and media routing domain Build a basic Cisco Intelligent Contact Management (ICM) script Configure agents and skill groups Configure basic Interactive Voice Response (IVR) functionality Implement attributes and precision queues Configure Ring-No-Answer (RONA) using CCE configuration tools Configure and populate an agent team and primary supervisor Improve agent efficiency through finesse enhancements Build and test a basic Voice XML (VXML) application Implement roles, departments, and business hours Run Cisco Unified Intelligence Center (CUIC) reports using the Reporting tool The Administering Cisco Contact Center Enterprise (CCEA) v1.0 course teaches you the contextual information around call flow between components in the Cisco© Unified Contact Center Enterprise (UCCE) solution including intelligent contact routing, call treatment, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management over an IP infrastructure. You receive hands-on practice using administrative tools to perform routine adds, moves, and changes in an inbound contact center environment. Cisco Unified Contact Center Review Contact Center Basics Components and Architecture Deploying Basic Call Settings Associate Basic Call Settings Explore Media Routing Domains Building a Basic Cisco Unified Contact Center Enterprise Script Introduce Script Editor Use Script Editor Nodes Configuring Basic Agent Functionality Introduce Agent Functionality Configure Agent Desk Settings Configuring Basic Call Treatment and Queuing Explore Media Server and Files Introduce Microapps Implementing Precision Routing Introduce Precision Routing Basics Examine the Migration Path Configuring RONA Support Introduce RONA Functionality Identify RONA Timeout Considerations Configuring Agent Teams and Supervisors Configuring Teams and Supervisors Explore Agent Roles Administering the Cisco Finesse Desktop Administering Cisco Finesse Desktop Introduce Cisco Finesse Administration Implementing Voice XML Applications Introduce VXML Build a Basic Call Studio Project Configuring Roles, Departments, and Business Hours Examine Post-Call Survey Functionality Configure Post-Call Survey Running Unified CC Enterprise Reports with Unified Intelligence Center (IC) Configure Unified CC Enterprise Administrators Configure Departments