43144 Courses in London delivered Online

Duration 2 Days 12 CPD hours This course is intended for Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence. Overview Develop a leadership style that gets results Employ suitable motivation techniques for your team or unit Utilize your communication style to provide influence to drive direction Empower your team to achieve the results you and they want Success is measured by results and results are only accomplished with effective planning efforts. Detailed plans and a captivating vision are important, but true accomplishment is in carrying your goals through to a winning outcome. In this workshop, you will learn how to find and strengthen your leadership voice and foster employee buy-in to exceed expectations while achieving the most positive outcome. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Leadership Style Guide Leadership characteristics Crucial abilities of leaders Determining the Type of Leader You Want to Be 2. Understanding Motivation What motivates people? Strategies for motivation Motivation for behavior modification 3. Adapting Communication Understanding communication styles Comparing the 4 Style Traits Adapting to Differing Communication Communication adaptability 4. Strategy and Results Strategy and planning Building effective team visions Creating personal visions 5. Building a Better Team Team development Handling conflict within a team Developing Trust and Respect 6. Enabling Others to Act Managing the Workload Major factors of delegation Steps in delegation Successful delegation Avoiding Wasted Time and Energy Following-Up to Ensure Success Additional course details: Nexus Humans Accomplishing the Results You Want (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Accomplishing the Results You Want (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Feeling stuck in your career? Struggling to keep up with the ever-changing demands of the industry? You're not alone. But there's good news: Bricklaying - CPD Certified career bundle is here to equip you with the essential skills and knowledge you need to break free and achieve your goals. With this Bricklaying - CPD Certified course you will get 20 CPD Accredited PDF Certificates, Hard Copy Certificate Bricklaying and our exclusive student ID card absolutely free. Courses Are Included In This Bricklaying - CPD Certified Bundle: Course 01: Bricklaying Course 02: Land Surveying Course 03: Building Surveying Practice Course 04: Quantity Surveying Course Course 05: Diploma in Construction Industry Scheme (CIS): QLS Endorsed Course 06: CDM Regulations Training Course 07: Manual Handling Training Course 08: Working at Height Course 09: Working in Confined Spaces Course 10: Lone Worker Safety Course 11: Construction Cost Estimation Course 12: Construction Site Management Course 13: The Role of a Residential Surveyor Course 14: Construction Management Course 15: Estate Agent Course 16: Building Design and Construction Course 17: Material Management Course 18: Spill Management Training Course 19: Risk Assessment Training Course 20: Noise and Hearing Protection Embarking on Bricklaying - CPD Certified is more than just taking an online course; it's an investment in your future. By completing this Bricklaying - CPD Certified bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Bricklaying - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Bricklaying - CPD Certified? Free CPD Accredited Certificate upon completion of Bricklaying - CPD Certified Get a free student ID card with Bricklaying - CPD Certified Lifetime access to the Bricklaying - CPD Certified course materials Get instant access to this Bricklaying - CPD Certified course Learn Bricklaying - CPD Certified from anywhere in the world 24/7 tutor support with the Bricklaying - CPD Certified course. Bricklaying - CPD Certified is an entirely online, interactive lesson with voice-over audio. Start your learning journey straightaway with our Bricklaying - CPD Certified Training! Bricklaying - CPD Certified premium bundle consists of 20 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Bricklaying - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Bricklaying - CPD Certified course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Bricklaying - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 320 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Bricklaying - CPD Certified course is ideal for: Students seeking mastery in Bricklaying - CPD Certified Professionals seeking to enhance Bricklaying - CPD Certified skills Individuals looking for a Bricklaying - CPD Certified-related career. Anyone passionate about Bricklaying - CPD Certified Requirements This Bricklaying - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Bricklaying - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included

Description: If you want to be a trainer, or you are a trainer already and want to develop your training skills more. This Survival Skills Training for Trainer will help you to become an excellent trainer, it is an exploration of the essential skills that trainers need to develop, and to get you started in the learning process in an interactive and fun environment. Here you will explore how being genuine enhances training. You will identify the elements of good questions and will understand how to apply listening skills, and more. So, if you want to be a great trainer you should join this course. Learning Outcomes: Understand the essential background for trainers to have Explore how being genuine enhances training Identify the elements of good questions Understand how to apply listening skills Develop rapport building strategies Recognize key skills in a trainer's toolbox and identify skill areas for development Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Survival Skills Training for Trainer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Survival Skills Training for Trainer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 What Makes a Good Trainer? 00:15:00 Personal Best, Professional Best 00:15:00 Assertiveness Skills 00:30:00 Asking the Right Questions 00:30:00 Listening Skills 00:30:00 Connecting with People 00:15:00 Essentials for Success 00:05:00 Do's and Don'ts for New Trainers 00:15:00 Mock Exam Mock Exam- Survival Skills Training for Trainer 00:20:00 Final Exam Final Exam- Survival Skills Training for Trainer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This is an essential programme for any member of staff whose role requires a high level of attention to detail. The focus is specifically on the handling of text and data, whether at the input stage or when collating information into reports and documents for use by others. The session looks at both prevention and cure. For 'prevention', it focuses on understanding how common errors occur and on developing an awareness of the factors which influence our level of attentiveness. It introduces key psychological theories around attentiveness including the 'capacity' and 'bottleneck filter' models. And it looks at how working styles can affect attention to detail. For 'cure', the programme looks at how to minimise the effect of stress on concentration as well as introducing a number of tools and techniques for promoting accuracy - at both the input and the checking stages. Particular attention is paid to proof-reading techniques. By the end of the session, participants will: Appreciate why errors occur Understand how stress and other factors can affect focus and accuracy Know how to improve accuracy and reduce errors when handling text and data Be able to proof-read text and number-based documents more accurately 1 The importance of accuracy The impact of mistakes Why accuracy is so important Main reasons why errors occur 2 Attentiveness theory The 'capacity' and 'bottleneck filter' models Selective attention Chunking - big picture / little picture 3 Preparing for accuracy Working styles - how they affect detail-orientation Identifying and minimising the impact of stress on concentration 4 Practical strategies How to improve accuracy and reduce errors when inputting text Managing interruptions and distractions Proofing text and numbers

Duration 2 Days 12 CPD hours This course is intended for Professionals who manage teams and desire to understand what leads to conflict, help peacefully navigate team members through potentially antagonistic situations, encourage and empower others to disagree respectfully and productively, and effectively manage disputes between team members will benefit from this course. Overview Identify and manage sources of conflict Define an effective strategy to deal with conflict Implement a process to manage conflict situations Build civility in the workplace In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Understanding conflict Identifying the Causes of Conflict Harnessing the Benefits of Conflict Resolving Conflict Understanding the Key People in Conflict Resolution 2. Civility in the Workplace Recognizing Uncivil Behavior Reaping the Benefits of Civil Behavior Working with Difficult People Identifying and Avoiding Incivility Creating, Implementing, and Enforcing a Civility Policy 3. Conflict Resolution Process Making an Effective Atmosphere Developing Mutual Understanding Focusing on individual and Shared Needs Getting to the Root Cause Generating Options Building a Solution 4. Conflict Resolution Strategies Differentiating Resolution Strategy Versus Process Recognizing the Advantages and Disadvantages to Collaborating, Competing, Compromising, and Avoiding Additional course details: Nexus Humans Constructive Conflict Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Constructive Conflict Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This is a practical ‘non-medical’ day for front line practitioners working with children and young people who have experienced serious trauma in their life. We work to strengthen understanding of children who have faced issues of trauma emerging from abuse, violence, loss and family breakdown. Online Course now available via Teachable Platform – Impact of Trauma Learn at your own pace… lots of text and video support Course Category Meeting emotional needs Behaviour and Relationships Inclusion Teaching and Learning Description This is a practical ‘non-medical’ day for front line practitioners working with children and young people with serious issues arising from trauma. Drawing from the international research and literature and our own experience over many years as educational psychologists of the challenges of children with major social and emotional needs, we will explore together what the best practice can and could look like. We explore the language and key concepts of trauma and outline very practical classroom strategies. We look at what Psychology may help us in our understanding of children who have faced trauma. We explore the themes of: Hyperarousal Intrusive thoughts Constricted lives We look at triggers, self-regulation and unpack a range of strategies.  We explore what young people with these difficulties really need from us. We also spend time looking at the emotional impact on practitioners working with children with such needs and what helps at a personal and team level. We can all do something – we do not have to wait for expert therapists to arrive!  Testimonials I had no idea… It had a huge impact Belonging and feelings are so important Excellent! Learning Objectives Increased confidence regarding developing inclusive practice for traumatised children in mainstream schools Simple understandable explanation trauma understood Access to a wider range of practical strategies to impact on social and behavioural needs Deeper understanding of core values surrounding inclusion of emotionally disabled children Opportunity to reflect on professional attitudes and behaviour towards parents and pupils with complex emotional needs New skills, scripts and processes to make inclusion successful Who Is It For? Practitioners working in schools and other settings with children and young people of all ages Key workers Teaching Assistants with support roles Heads and deputies SENCOs Advanced skills teachers Primary and secondary classroom teachers Parents Local authority support services Course Content The course explores the questions:What does it take for a child to:Feel safe and secureMourn the past traumaReconnect with ordinary relationships with children and adults?How can we start to develop an understanding of traumatised children?What is the true impact of trauma?What else can we do to go about including high profile children or young people with challenging emotional needs?What useful psychological constructs can we use to guide us?This course also explores practical strategies, concepts and language for key adults rebuilding relationships with individual pupils.This is a participative day that aims to be explorative and practical. Opportunities to develop empathy with the children of concern will be created.If you liked this course you may well like:FRESH APPROACHES TO BEHAVIOUR AND RELATIONSHIPS

Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol SAP Training Now Give a compliment to your career and take it to the next level. This SAP Training bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this SAP Training bundle will help you stay ahead of the pack. Throughout the SAP Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. This SAP Bundle Consists of the following Premium courses: Course 01: Complete SAP UI5 Development Course 02: SAP S4HANA Controlling Level 2 Course 03: SAP Controlling (CO) - Product Costing S4HANA Course 04: Agile Practitioner Level 2 Course 05: Document Control and EDMS Implementation Step Course 06: Fundamentals of Business Analysis Course 07: Business Strategy Planning Course 08: Customer Relationship Management Course 09: Essential IT Skills Level 3 Course 10: Introduction to Data Analysis Course 11: Information Management Course 12: Microsoft Teams Course 13: Boost Your Business Productivity - Advanced Course 14: Effective Communication Skills So, enrol in the SAP Training bundle course now to advance your career! The curriculum of SAP Training Bundle: Course 01: Complete SAP UI5 Development Pre-course Web Development Introduction JavaScript UI5 Development Introduction Develop UI5 Applications with SAP Web IDE Use Real Data Deployment =========>>>>> And 13 More Courses <<<<<========= How will I get my SAP Training Certificate? After successfully completing the SAP Training course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this SAP Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this SAP Training course. Students can take this course to gather professional knowledge besides their study or for the future. Note: This is not a professional course. This course only covers theoretical knowledge about the topic. Requirements Our SAP Training bundle is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This SAP Training course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this SAP Training course; it can be studied in your own time at your own pace. Career path Having this various SAP Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Complete SAP UI5 Development) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Complete SAP UI5 Development) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

About this Virtual Instructor Led Training (VILT) Preventive and Predictive maintenance are not new concepts. Both have been used across industry all over the world and when done properly, can yield impressive results (cost reductions of 20% or greater and a leap forward in equipment reliability and performance are very achievable). However, for every company using these concepts effectively, there are many others who are not. This 8 half-day Virtual Instructor Led Training (VILT) course has been derived from the Plant Performance Improvement Road Map developed by practitioners that guarantee the reliability of your operations. The VILT training focuses on how to improve profitability of any business by identifying the right maintenance strategy for any equipment. The aim of the VILT training is to help practitioners run programmes that will deliver real benefits as fast as possible with minimum zero wasted effort. The VILT training will also cover the core principles of Reliability Centred Maintenance, Total Productive Maintenance and Six Sigma and the increasingly important role of operations in achieving optimised asset performance. This is a certified course with the option of sitting for a short exam on the final day of the course to give participants the opportunity to gain a Certificate from petroEDGE and the Carcharodon Maintenance Academy. Training Objectives Master the critical skills by acquiring the following: An understanding of how maintenance can add profit The ability to develop improvement programmes that deliver maximum benefit in the shortest time A fundamental understanding of the principles of Preventive, Predictive and other maintenance types A practical understanding of the latest methods of solving problems at root cause level An appreciation of maintenance methodologies such as Reliability Centred Maintenance Strategies for ensuring your company gets value for money from your Contractors How to use the Maintenance Model of Excellence and Plant Performance Improvement Road Map Target Audience This VILT course has been designed for maintenance managers and engineers, reliability professionals, planners, project engineers, operations team members, and functional specialists. Training Methods The VILT course will be delivered online in 8 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 8 half-day sessions, 4 hours per session (32 hours in total). Trainer Your expert course leader is an award-winning consultant and trainer with 30 years' experience in maintenance and reliability improvement. He has worked across five continents, in a wide variety of environments from the world's largest oil refinery to a small drinks production line. He has 10 years of maintenance management experience in the process industry, so he brings a very practical approach to training. He moved into consulting with ABB Eutech as their global maintenance specialist where he led maintenance and reliability best practice panels, delivered a wide range of maintenance improvement projects and trained other consultants. He is a fully qualified CMRP professional, an approved SMRP* Proctor, authorised to conduct CMRP exams and a globally respected maintenance consultant and best practice trainer. He founded his consultancy and training business in 2002 to focus on maintenance and reliability improvement. As part of this, he developed a range of maintenance 'models of excellence' with inputs from authors, international lecturers and some of the world's leading consultants and operators. His work has been recognised as being at the leading edge of industry best practice, winning independent awards such as the UK Chemical Industries Association 'Excellence in Engineering' award. He remains close to the industry as a respected specialist helping operating companies to achieve changes in performance. This ongoing field work enables him to continue to refine and extend best practice and the learning from this is continually fed into his training. His unique experience of facilitating two major turnarounds when the Coronavirus escalated into lockdown have given him a unique insight into how events of this type can disrupt maintenance. Moreover, his involvement in developing management processes and leading a Coronavirus response on a major industrial asset means he can talk with direct experience about how to cope and innovate in this global pandemic. *SMRP refers to Society of Maintenance and Reliability Professionals. PetroEdge is not affiliated with SMRP POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Explore our Resuscitation Course: Basic Life Support Skills, a comprehensive training program for healthcare professionals and first responders. Gain hands-on experience in CPR, defibrillation, ACLS, and more. Enhance your emergency response capabilities and contribute to the chain of survival. Enroll now for essential life-saving skills and join a community dedicated to preparedness and effective healthcare interventions.

Give a compliment to your career and take it to the next level. This Bid Writing, Tender Writing & Presentation Skills Training bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Bid Writing, Tender Writing & Presentation Skills bundle will help you stay ahead of the pack. Throughout the Bid Writing, Tender Writing & Presentation Skills Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Bid Writing, Tender Writing & Presentation Skills Training course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. Learning Outcomes of Bid Writing, Tender Writing & Presentation Skills Training: Understand the bid writing process and how to develop winning bids. Structure your bids effectively and write clear and concise proposals. Tailor your bids to the specific needs of the client. Highlight your unique selling points and demonstrate your value proposition. Estimate costs and price your bids competitively. Produce high-quality proposals that are free of errors and typos. Deliver effective client presentations. This Bid Writing, Tender Writing & Presentation Skills Training Bundle Consists of the following Premium courses: Course 01: Bid Writing Course 02: Business Writing Diploma Course 03: Business Writing: Influence Your Readers Course 04: Creative Writing Training Program for Writers Course 05: English Spelling, Punctuation, and Grammar Basic Course Course 06: Content Management Course 07: Email Writing Training Course 08: Touch Typing Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Document Control Course 11:Time Management Key features of this Bid Writing, Tender Writing & Presentation Skills course: This Bid Writing, Tender Writing & Presentation Skills bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access So, enrol Bid Writing, Tender Writing & Presentation Skills now to advance your career! The Bid Writing, Tender Writing & Presentation Skills Training bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Bid Writing, Tender Writing & Presentation Skills expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. The curriculum of the Bid Writing, Tender Writing & Presentation Skills Training Bundle Course 01: Bid Writing Module 01: Bid Writing Module 02: Planning and Developing the Bid Module 03: Structured Approach to Writing Bids Module 04: Understanding the Proposal Module 05: Proposal Process Module 06: Focusing on Clients and Customers Module 07: Finding Unique Selling Points Module 08: Estimation Method Module 09: Costing and Pricing Module 10: Quality Control (Editing) Module 11: Client Presentation Module 12: Templates for Proposal Building = = = = > > > > And 10 More Related Courses < < < < = = = = How will I get my Bid Writing, Tender Writing & Presentation Skills Certificate? After successfully completing the Bid Writing, Tender Writing & Presentation Skills course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) So, enrol Bid Writing, Tender Writing & Presentation Skills now to advance your career! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Bid Writing, Tender Writing & Presentation Skills Training: Business owners and professionals who want to win more business Bid writers who want to improve their skills and knowledge Proposal writers who want to learn how to write more persuasive proposals Anyone who wants to learn how to deliver persuasive presentations Requirements This Bid Writing, Tender Writing & Presentation Skills Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this Bid Writing, Tender Writing & Presentation Skills bundle, will increase the value of your CV and open you up to multiple job sectors: Bid writer: £25,000-£45,000 Bid manager: £40,000-£60,000 Tender writer: £40,000-£70,000 Proposal writer: £28,000-£50,000 Proposal manager: £45,000-£65,000 So, enrol Bid Writing, Tender Writing & Presentation Skills now to advance your career! Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Writing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.