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211 Courses in London delivered Online

Diversity, Equity, and Inclusion at Workplace

By Xpert Learning

About Course Create a safe workspace by increasing and respecting Diversity Equity and Inclusion at Workplace with this online DEI course. In today's global business environment, organizations striving for diversity equity and inclusion at workplace are achieving intended results. They provide proof that diversity, equity, and inclusion are much more than a legal or moral requirement. They're also a competitive advantage. This DEI course outlines the role of corporate policy in promoting cultural, racial, gender or any other differences based on identity in the workforce. Enroll to learn how to participate in constructive conversations on diversity and frame meaningful DEI strategies. Imagine that you work as part of a team with colleagues from different cultural backgrounds. How can your team quickly and seamlessly embrace diversity to boost productivity and have a positive experience? What is meant by 'diversity, equity and inclusion'? This course begins by introducing these interlinked values, commonly referred to as 'DEI'. We show you how to stage engaging and interactive training sessions that help employees to overcome any conflict or issues arising out of differences in culture, beliefs, socio-economic backgrounds, orientation or ideologies.DEI: Not Just a Buzzword, a Blueprint for a Better Workplace This course delivers valuable insights for any professional eager to build a more inclusive environment. However, it truly shines for those in leadership roles like managers and business owners. As the shapers of organizational culture, they'll find the content instrumental in championing DEI values within their teams. What are some examples of biases and stereotypes? This DEI course provides case studies and explains how to overcome prejudice in the workplace. We lay out the components of an inclusive workplace to show you how to establish trust and safety for everyone in your organization. Do you seek to initiate grassroots diversity and inclusion movement at your organization? Or maybe you're simply searching for effective strategies for commencing such initiatives. Whatever your goals, our course can help you to initiate a successful start. How does leadership help diversity? This course discusses the role that managers and leaders can play in championing diversity and inclusion. Our exercises are crafted to cultivate empathy and compassion, enabling you to connect with colleagues on a deeper level. Accordingly, you'll foster self-awareness among your team, encouraging thoughtful reflection and personal growth. While valuable for any professional, this course shines brightest for managers and business owners. As leaders tasked with shaping organizational culture, they will find the content instrumental in championing DEI values within their teams. This DEI sensitivity course provides exercises and techniques you can use to manage conflict and keep your workplace free of identity-related prejudice. Sign up to gain important contemporary skills you can use in any workplace. What Will You Learn? Distinguish between diversity and inclusion and how equity fits into your diversity and inclusion goals Identify the components of an inclusive workplace Discuss the importance of diversity, equity and inclusion in the workplace Analyze issues critical to of diversity, equity and inclusion Discuss various biases and stereotypes that affect workplace productivity Describe the role of leadership in cultivating and supporting a more diverse and inclusive organization Explain how to create a more diverse and inclusive workplace Course Content Introduction to Diversity, Equity, and Inclusion at Work Introduction Diversity, Equity, and Inclusion at Work Diversity, Equity, and Inclusion Diversity, Equity, and Inclusion Understanding Bias and Stereotypes Understanding Bias and Stereotypes Part 1 Understanding Bias and Stereotypes Part 2 Understanding Bias and Stereotypes Part 3 Creating a Safe and Inclusive Workplace Part 1 Part 2 The Role of Leadership in DEI The Role of Leadership in DEI part 1 The Role of Leadership in DEI part 2 DEI Exercises for Workplace Exercise 1 Exercise 2 Exercise 3 Exercise 4 Conclusion and Next Steps Conclusion and Next Steps A course by Xpert Learning Audience Individual contributors and managers interested in getting diversity initiatives started in their organization Executives responsible for strategic culture efforts Team managers and supervisors Anyone interested in creating an inclusive and supportive culture that promotes equal opportunities and treatment of employees

Diversity, Equity, and Inclusion at Workplace
Delivered Online On Demand1 hour 30 minutes
£9.99

Retail Analytics In Microsoft Excel

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 11 Hours 11 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about retail analytics and management Understand the core competencies and principles of retail analytics and management Explore the various areas of retail analytics and management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert retail manager Retail Analytics In Microsoft Excel Course Master the skills you need to propel your career forward in Microsoft excel. This course will equip you with the essential knowledge and skillset that will make you a confident office admin and take your career to the next level. This comprehensive retail analytics in Microsoft excel course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this retail analytics in Microsoft excel course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective Microsoft excel practice and equip you with the essential skills, confidence and competence to assist you in the Microsoft excel industry. You'll gain a solid understanding of the core competencies required to drive a successful career in Microsoft excel. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for office admin or for people who are aspiring to specialize in Microsoft excel. Enroll in this retail analytics in Microsoft excel course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive retail analytics in Microsoft excel course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Microsoft excel can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This retail analytics in Microsoft excel course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This retail analytics in Microsoft excel course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This retail analytics in Microsoft excel course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Course Introduction Introduction 00:03:00 Part 1: Forecasting Basics of Forecasting 00:05:00 Creating Linear Model with Trendlines 00:08:00 1.1 Getting Data Ready For Regression Model Gathering Business Knowledge 00:03:00 Data Exploration 00:03:00 The Data and the Data Dictionary 00:07:00 Univariate analysis and EDD 00:03:00 Discriptive Data Analytics in Excel 00:10:00 Outlier Treatment 00:04:00 Identifying and Treating Outliers in Excel 00:04:00 Missing Value Imputation 00:03:00 Identifying and Treating missing values in Excel 00:04:00 Variable Transformation in Excel 00:03:00 Dummy variable creation: Handling qualitative data 00:04:00 Dummy Variable Creation in Excel 00:07:00 Correlation Analysis 00:09:00 Creating Correlation Matrix in Excel 00:08:00 1.2 Forecasting Using Regression Model The Problem Statement 00:01:00 Basic Equations and Ordinary Least Squares (OLS) method 00:08:00 Assessing accuracy of predicted coefficients 00:14:00 Assessing Model Accuracy: RSE and R squared 00:07:00 Creating Simple Linear Regression model 00:02:00 Multiple Linear Regression 00:05:00 The F - statistic 00:08:00 Interpreting results of Categorical variables 00:05:00 Creating Multiple Linear Regression model 00:07:00 1.3 Handling Special Events Like Holiday Sales Forecasting in presence of special events 00:02:00 Excel: Running Linear Regression using Solver 00:08:00 Excel: Including the impact of Special Events 00:22:00 1.4 Identifying Seasonality & Trend for Forecasting Models to identify Trend & Seasonality 00:06:00 Excel: Additive model to identify Trend & Seasonality 00:09:00 Excel: Multiplicative model to identify Trend & Seasonality 00:06:00 Market Basket Analysis Market Basket and Lift - Introduction 00:08:00 Named Ranges - Excel 00:10:00 Indirect Function - Excel 00:05:00 2-way lift calculation in Excel 00:11:00 2-way lift calculation - Dynamic 00:07:00 2-way lift data table creation 00:07:00 3-way lift calculation 00:19:00 Store Layout optimization using Lift values 00:15:00 RFM (Recency, Frequency, Monetary) Analysis RFM (recency, frequency, monetary) Analysis 00:08:00 RFM Analysis in Excel- Part 1 00:16:00 RFM Analysis in Excel- Part 2 00:12:00 Part 2: Pricing Part 2: Pricing Steps of setting a Pricing policy 00:03:00 Different Pricing Objectives 00:07:00 2.1 Estimating Demand Estimating Demand 00:07:00 Forms of Demand Curve 00:02:00 Excel: Estimating Linear Demand Curve 00:08:00 Excel: Estimating Power Demand curve with Elasticity 00:05:00 Excel: Estimating Power Demand Curve with points 00:03:00 Subjective Demand curve 00:01:00 Excel: Estimating Subjective Demand Curve 00:02:00 2.3 Evaluating Pricing Strategies Price Bundling 00:07:00 Types of Bundling 00:08:00 The Bundling Problem 00:04:00 Excel: Solving Bundling problem Part 1 00:14:00 Excel: Solving Bundling problem Part 2 00:08:00 Non-Linear Pricing Strategies 00:03:00 Excel: Solving Bundling problem (Price Reversal) 00:08:00 3.1 Lifetime Customer Value Lifetime Customer Value - Key concepts 00:09:00 Lifetime Customer Value - Excel model 00:11:00 3.2 Variations And Sensitivity Analysis Sensitivity Analysis in Excel 00:07:00 Variations in finding customer value 00:07:00 Appendix 1: Excel Crash Course Basics 00:08:00 Worksheet Basics 00:16:00 Entering values and Formulas 00:07:00 Data Handling Basics - Cut, Copy and Paste 00:14:00 Saving and Printing - Basics 00:09:00 Basic Formula Operations 00:13:00 Mathematical Formulas 00:19:00 Textual Formulas 00:17:00 Logical Formulas 00:11:00 Date-Time Formulas 00:07:00 Lookup Formulas ( V Lookup, Hlookup, Index-Match ) 00:08:00 Data Tools 00:19:00 Formatting data and tables 00:18:00 Pivot Tables 00:08:00 Advance Excel- Solver, Data tables 00:15:00 Assessment Assessment - Retail Analytics In Microsoft Excel 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Retail Analytics In Microsoft Excel
Delivered Online On Demand
£19

Capital Budgeting & Investment Decision Rules

4.5(3)

By Studyhub UK

Embark on a financial journey with our Capital Budgeting & Investment Decision Rules course, where you'll uncover the intricacies of allocating resources wisely in a corporate landscape. Making informed investment decisions is crucial in today's business world, and this course equips you with the knowledge and tools needed to evaluate investment opportunities. From the fundamental principles of Net Present Value (NPV) to the complexities of Internal Rate of Return (IRR), you'll learn to assess and compare projects effectively. Whether you're a finance professional looking to sharpen your skills or a student preparing for a career in financial analysis, this course will be your compass to navigate the world of capital budgeting. Learning Outcomes Master the Net Present Value (NPV) method for project evaluation. Understand the Payback Period Method and its significance in investment decisions. Grasp the intricacies of the Internal Rate of Return (IRR) and its application. Learn how to evaluate projects with different lifespans for effective decision-making. Gain the skills needed to make informed capital budgeting decisions, setting you on the path to success in financial analysis. Why choose this Capital Budgeting & Investment Decision Rules course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Capital Budgeting & Investment Decision Rules course for? Finance professionals seeking to enhance their investment evaluation skills. Students preparing for careers in financial analysis and corporate finance. Entrepreneurs and business owners looking to make informed investment choices. Anyone interested in understanding the principles of capital budgeting. Individuals aiming to excel in the field of financial decision-making. Career path Financial Analyst: £25,000 - £50,000 Investment Analyst: £30,000 - £65,000 Corporate Finance Manager: £35,000 - £80,000 Financial Controller: £35,000 - £80,000 Risk Analyst: £25,000 - £60,000 Investment Banker: £40,000 - £100,000 Prerequisites This Capital Budgeting & Investment Decision Rules does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Capital Budgeting & Investment Decision Rules was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Preview 00:01:00 Basics of Time Value of Money 00:10:00 Concepts of Compounding, Discounting, Present Values 00:09:00 Section 02: NPV Method NPV Method Meaning and Decision Rules 00:07:00 Use of NPV with an Example and Practical Life Limitation of NPV Method 00:06:00 NPV Profile of the Project to Understand Sensitivity 00:04:00 Section 03: Payback Period Method Payback Period Meaning and Calculations 00:02:00 Drawback of Payback Period Method 00:03:00 Section 04: Internal Rate of Return (IRR) IRR, Meaning and Method of Calculation with Limitation 00:07:00 Example of Demonstrate NPV and IRR Calculation and Inconsistent Result 00:04:00 Case of Multiple IRR and MRR as an Attempt to Fix the Problem 00:08:00 Section 05: Evaluating Projects in Different Lives How to Choose between Mutually Exclusive Project 00:11:00 Choosing Project with Different Life 00:06:00 Choosing Project in Budget Constraints 00:05:00 Section 06: Conclusion Final Summary 00:04:00 Assignment Assignment - Capital Budgeting & Investment Decision Rules 00:00:00

Capital Budgeting & Investment Decision Rules
Delivered Online On Demand1 hour 27 minutes
£10.99

Advanced Professional Diploma in Customer Relationship Management

By iStudy UK

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00

Advanced Professional Diploma in Customer Relationship Management
Delivered Online On Demand24 hours
£25

Effective Delegation Training

By Compete High

🌟 Unlock the Power of Effective Delegation Training! 🌟 Are you ready to skyrocket your productivity, enhance your leadership skills, and propel your career to new heights? Introducing our game-changing course: Effective Delegation Training! 🚀 In today's fast-paced business world, mastering the art of delegation is not just a skill - it's a necessity for success. Whether you're a seasoned manager, an aspiring entrepreneur, or a dedicated team member looking to level up, this course is your ticket to achieving peak performance and maximizing your impact.   🔍 Why Effective Delegation Matters: Effective delegation isn't just about handing off tasks - it's about strategically empowering others to take on responsibilities, freeing up your time to focus on high-impact activities, and fostering a culture of trust and collaboration within your team. By mastering the principles of delegation, you'll: ⏱️ Save Time: Learn how to prioritize tasks and delegate effectively, freeing up valuable time to focus on strategic initiatives and big-picture goals. 👥 Empower Your Team: Discover techniques for identifying the right tasks to delegate and empowering team members to take ownership and excel in their roles. 🌱 Develop Your Leadership Skills: Hone your communication, coaching, and decision-making abilities, becoming a more effective and inspiring leader in the process. 📈 Drive Results: Harness the collective talents of your team to achieve greater efficiency, productivity, and success, ultimately driving tangible results for your organization.   🎓 Who is this for? This course is designed for professionals at all levels who are ready to take their leadership skills to the next level and unlock the full potential of delegation. Whether you're a seasoned manager looking to streamline your workload, an entrepreneur seeking to scale your business, or a team member eager to contribute more strategically, this course is for you.   💼 Career Path: Mastering the art of delegation is not only essential for thriving in your current role but also for paving the way for future career advancement. As you implement the strategies and techniques learned in this course, you'll position yourself as a valuable asset within your organization and open doors to new opportunities for growth and leadership. Whether you aspire to climb the corporate ladder, launch your own business, or pursue other professional endeavors, the skills you gain from Effective Delegation Training will serve as a solid foundation for success. Don't let the overwhelm of endless to-do lists and mounting responsibilities hold you back from achieving your goals. Enroll in Effective Delegation Training today and take the first step towards a more productive, fulfilling, and impactful career! 🚀 Ready to Delegate Like a Pro? Enroll Now! 🚀   FAQs (Frequently Asked Questions) Q: What is delegation, and why is it important? A: Delegation is the process of entrusting tasks and responsibilities to others while retaining accountability for the outcomes. It is crucial in both personal and professional settings as it allows individuals to leverage the strengths and expertise of their team members, streamline workflow, and focus on high-priority tasks. Q: How can effective delegation benefit my career? A: Effective delegation can benefit your career in numerous ways. By mastering delegation skills, you can increase your productivity, free up time for strategic activities, and develop leadership capabilities. Additionally, delegating tasks can empower team members, foster a culture of trust and collaboration, and drive tangible results for your organization, all of which can enhance your reputation and open doors to new opportunities for advancement. Q: What are some common challenges associated with delegation? A: Some common challenges associated with delegation include difficulty in letting go of control, fear of delegating important tasks, lack of trust in team members' abilities, and ineffective communication. However, with proper training and practice, these challenges can be overcome, enabling individuals to delegate more effectively and achieve greater success. Q: How can I identify tasks that are suitable for delegation? A: Identifying tasks suitable for delegation involves assessing factors such as complexity, time sensitivity, and the skill level required. Tasks that are routine, time-consuming, or outside your area of expertise are often good candidates for delegation. Additionally, consider the strengths and capabilities of your team members when determining which tasks to delegate. Q: What are some best practices for effective delegation? A: Some best practices for effective delegation include clearly communicating expectations, providing necessary resources and support, delegating authority along with responsibility, setting deadlines and milestones, and providing feedback and recognition for successful completion. It's also important to maintain open communication channels and be willing to adjust plans as needed. Q: How can I overcome resistance to delegation from team members? A: Overcoming resistance to delegation may require building trust, providing training and support, clarifying roles and responsibilities, and demonstrating the benefits of delegation for both the individual and the team. Effective communication and collaboration are key to addressing concerns and fostering a culture of shared accountability and success. By addressing these common questions and concerns, our Effective Delegation Training equips individuals with the knowledge, skills, and confidence to overcome obstacles and achieve success through strategic delegation. Don't let hesitation or uncertainty hold you back - enroll today and unlock the full potential of effective delegation! Course Curriculum Module 1_ Introduction to Delegation. Introduction to Delegation. 00:00 Module 2_ Communication and Delegation. Communication and Delegation. 00:00 Module 3_ Trust and Delegation. Trust and Delegation. 00:00 Module 4_ Leadership and Delegation. Leadership and Delegation. 00:00 Module 5_ Monitoring and Feedback in Delegation. Monitoring and Feedback in Delegation. 00:00

Effective Delegation Training
Delivered Online On Demand5 hours
£25

Brow Lamination Course

By Training Tale

Everyone wants to try brow lamination, which is a new popular treatment. Brow Lamination originated in Moscow and was brought to the UK. The treatment's goal is to achieve fuller, thicker, but still natural-looking brows. This treatment is ideal for clients who prefer the soft brow look but want their brows to appear well groomed, tidy, and fierce. The treatment will take up to 30 minutes to complete, with results lasting up to 2 months. This treatment works well with brow shaping and brow tinting, allowing you to offer a complete brow treatment to your clients. This Brow Lamination course will teach you how to effectively perform the popular brow lamination treatment on your clients. If you want to work as a makeup artist or makeup professional or learn more skills on brow lamination but aren't sure where to begin, this Brow Lamination course will provide you with a solid foundation to become a confident makeup artist or makeup professional and develop more advanced skills on brow lamination. Through this Brow Lamination course you will learn how to create perfectly styled brows. This Brow Lamination course will provide you with a competitive advantage in your career, allowing you to stand out from other applicants and employees. Our experts have designed this Brow Lamination course to help you learn fast and efficiently, at your own speed and convenience. Enrol now and start learning. Learning Outcomes After completing the Brow Lamination course, the learner will be able to - Gain a solid understanding of Brow Lamination Understand different products. Know how to maintain Hygiene, health and safety. Know how to do sterilisation. Understand professional ethics. Understand Anatomy and physiology. Know waxing and brow lamination steps. Know treatable non-medical conditions. Know how to do aftercare. ***Courses including with Brow Lamination Bundle Course*** Course 01: Level 2 Award In Provide Threading Course 02: Waxing and Hair Removal ***Benefits of Brow Lamination Course*** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Brow Lamination Course] Course curriculum *** Brow Lamination *** Module 1: Brow Lamination What is Brow-Lamination? Brow Lamination Kit Lamination Instructions Lamination benefits Potential Risks and Side effects Module 2: Essential Knowledge Health & Safety Anatomy and Physiology Skin diseases and disorders Consultation Card Patch testing Module 3: The Treatment Process Waxing and Brow Lamination Step Creating a Brow Map Aftercare of treatment ------------------------ << Level 2 Award In Provide Threading >> < Curriculum > Module 01: Follow Health and Safety Practice in the Salon Hygiene, Health & Safety Salon/Treatment Area Hygiene Module 02: Provide Threading Threading Related Anatomy and Physiology Client Consultation Eyebrow Shaping Threading Procedure Aftercare Contra-Indications Contra-Actions ------------------------ << Waxing and Hair Removal >> < Curriculum > Module 1: An Overview of Hair Removal The Mystery of Human Body Hair Why Do We Remove Body Hair? Body Hair Through the Ages Body Hair FAQs Module 2: Methods of Hair Removal Electrolysis Laser Hair Removal Module 3: Basics of Waxing Define Waxing Waxing Advantages and disadvantages Module 4: Understanding Threading Procedure History of Threading Benefits of Threading Threading Instructions Module 5: Consultation with clients and dress codes Client Consultation Dress Code Module 6: Salon safety, hygiene, and infection prevention Infection Control and Hygiene Salon Safety Module 7: Understand Operational Procedures Use of products Client care Sensitivity testing Storage Module 8: Before and after care for waxing Waxing Before Care Waxing Aftercare Waxing Maintenance ------------------------ Assessment Method After completing each module of the Brow Lamination Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Brow Lamination course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Brow Lamination course is appropriate for anyone who want to work as a makeup artist or makeup professional. Requirements There are no specific requirements for this Brow Lamination course because it does not require any advanced knowledge or skills. Career path After completing this Brow Lamination course, you may able to pursue a variety of promising career opportunities, such as: Beauty therapist Makeup artist Makeup professional

Brow Lamination Course
Delivered Online On Demand8 hours
£12

Advanced Diploma in Customer Relationship Management

4.3(43)

By John Academy

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Customer Relationship Management
Delivered Online On Demand24 hours
£19

Supporting a Grieving Employee: A Manager's Guide

4.5(3)

By Studyhub UK

Step into the role of a compassionate and effective leader with our course, 'Supporting a Grieving Employee: A Manager's Guide.' This transformative learning experience begins with a deep dive into the complexities of grief and bereavement, illuminating the emotional challenges your team members may face. As you journey through the curriculum, you'll develop an acute understanding of how to recognize and acknowledge grief, a skill that is often overlooked yet vital in maintaining a supportive work environment. The course then guides you through understanding the grieving process, equipping you with the knowledge to empathize and support your team members effectively during their most challenging times. The latter modules offer a nuanced exploration of bereavement within an organisational context, focusing on the manager's role in navigating these sensitive situations. You will learn about the intricacies involved when bereaved employees return to work, ensuring a smooth and considerate transition. The course also delves into the impacts of grief on mental health, providing you with insights to address these issues with sensitivity and understanding. Additionally, it covers the legal rights concerning bereavement in the UK, alongside guiding you in creating or refining a bereavement policy for your organisation. This course isn't just about policies and procedures; it's about fostering an empathetic and supportive workplace culture. Learning Outcomes Comprehend the nature of grief and bereavement and its impact in the workplace. Recognise and acknowledge the signs of grief in employees. Understand the grieving process to provide effective support. Learn the manager's role in handling bereavement within an organisation. Gain knowledge of legal rights and best practices for developing bereavement policies Why choose this Supporting a Grieving Employee: A Manager's Guide course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Supporting a Grieving Employee: A Manager's Guide course for? Managers and team leaders seeking to support grieving employees compassionately. HR professionals aiming to understand bereavement and its workplace implications. Business owners looking to create a supportive work environment. Employee wellbeing officers focusing on mental health in the workplace. Legal advisors in organisations needing knowledge of bereavement rights Career path Human Resources Manager: £30,000 - £55,000 Team Leader/Manager: £26,000 - £50,000 Employee Wellbeing Officer: £24,000 - £40,000 Organisational Development Specialist: £28,000 - £52,000 Employee Relations Advisor: £25,000 - £45,000 Legal Advisor (Employment Law): £32,000 - £60,000 Prerequisites This Supporting a Grieving Employee: A Manager's Guide does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Supporting a Grieving Employee: A Manager's Guide was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Grief and Bereavement Grief and Bereavement 00:20:00 Module 2: Recognising and Acknowledging Grief Recognising and Acknowledging Grief 00:08:00 Module 3: Understanding the Grieving Process Understanding the Grieving Process 00:16:00 Module 4: Bereavement in an Organisation Bereavement in an Organisation 00:23:00 Module 5: The Manager - Understanding the role The Manager - Understanding the Role 00:20:00 Module 6: Bereaved employees - Returning to the work Bereaved employees - Returning to the work 00:31:00 Module 7: Impacts of grief and one's mental health Impacts of Grief and One's Mental Health 00:30:00 Module 8: Legal rights - Bereavement in UK Legal rights - Bereavement in UK 00:19:00 Module 9: Bereavement policy - A guide for employers Bereavement Policy - A Guide for Employers 00:19:00 Assignment Assignment - Supporting a Grieving Employee: A Manager's Guide 00:00:00

Supporting a Grieving Employee: A Manager's Guide
Delivered Online On Demand3 hours 6 minutes
£10.99

Fundamentals of Machine Learning

By Packt

This is an introductory course on machine learning. The course covers a wide range of topics, from handling a dataset to model delivery. Some prior training in Python programming and basic calculus knowledge will help you get the best out of this course.

Fundamentals of Machine Learning
Delivered Online On Demand8 hours 41 minutes
£41.99

Birth Doula: New Life Support

By Online Training Academy

The Birth Doula: New Life Support Course is a pivotal training program that equips individuals with essential skills and knowledge to support women throughout the miraculous journey of childbirth. In today's fast-paced world, where medical interventions often dominate the birthing process, Birth Doulas play a crucial role in advocating for women's choices, providing emotional and physical support, and ensuring a positive birth experience. Understanding a woman's body during pregnancy, managing common symptoms, and offering postpartum care are just a few of the vital modules covered in this comprehensive course. By mastering effective communication, empathy, and comfort skills, graduates are not only better prepared to assist mothers during labor but also equipped to address mental health concerns and provide support in grief and bereavement situations. The demand for skilled Birth Doulas is on the rise, with a noticeable increase in the sector by 15% annually. In the UK, where awareness about the benefits of doula support is growing, job opportunities abound, with an average salary ranging from £20,000 to £30,000 per annum. Investing in Birth Doula training not only enriches personal and professional lives but also contributes to the well-being of mothers and families, making it a rewarding and impactful career choice. Key Features: CPD Certified Birth Doula Course Free Certificate from Reed CIQ Approved Birth Doula Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Birth Doula Module 02: A Woman's Body in Pregnancy Module 03: Antenatal Care during Pregnancy Module 04: Management of Common Symptoms of Pregnancy Module 05: Clinical Examination of Pregnant Women Module 06: Care of a Woman during Labour Module 07: Postpartum Care Module 08: Screening Newborn Baby Module 09: Infant Care Module 10: Mental Health of the Mother Module 11: Grief and Bereavement Module 12: Contraception and Family Planning Module 13: Effective Communication Module 14: Empathy and Comfort Skills Module 15: Ethics in Doula Learning Outcomes: Apply knowledge of a woman's body during pregnancy for holistic care. Implement antenatal care strategies to support healthy pregnancies effectively. Manage common pregnancy symptoms, ensuring comfort and well-being. Perform clinical examinations of pregnant women with proficiency and sensitivity. Provide comprehensive care during labour, ensuring maternal comfort and safety. Demonstrate postpartum care skills, promoting maternal and infant well-being. CPD 10 CPD hours / points Accredited by CPD Quality Standards Birth Doula: New Life Support 3:04:54 1: Module 01: Introduction to Birth Doula Preview 06:20 2: Module 02: A Woman's Body in Pregnancy 09:10 3: Module 03: Antenatal Care during Pregnancy 08:36 4: Module 04: Management of Common Symptoms of Pregnancy 15:19 5: Module 05: Clinical Examination of Pregnant Women 11:02 6: Module 06: Care of a Woman during Labour 11:49 7: Module 07: Postpartum Care 10:40 8: Module 08: Screening Newborn Baby 11:44 9: Module 09: Infant Care 11:25 10: Module 10: Mental Health of the Mother 17:09 11: Module 11: Grief and Bereavement 16:26 12: Module 12: Contraception and Family Planning 18:09 13: Module 13: Effective Communication 15:45 14: Module 14: Empathy and Comfort Skills 09:43 15: Module 15: Ethics in Doula 11:37 Who is this course for? This Birth Doula: New Life Support course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Birth Doula: New Life Support. Moreover, this course is ideal for: Aspiring doulas seeking expertise in supporting mothers through childbirth. Healthcare professionals aiming to specialize in maternal and newborn care. Individuals passionate about enhancing maternal mental health and well-being. Those interested in grief and bereavement support in a doula role. Anyone wanting to contribute to ethical and empathetic maternity care. Requirements There are no requirements needed to enrol into this Birth Doula: New Life Support course. We welcome individuals from all backgrounds and levels of experience to enrol into this Birth Doula: New Life Support course. Career path After finishing this Birth Doula: New Life Support course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Birth Doula: New Life Support are: Maternity Support Worker - £18K to £25K/year Midwife - £24K to £40K/year Childbirth Educator - £22K to £30K/year Infant Feeding Specialist - £20K to £35K/year Maternal Mental Health Advocate - £25K to £35K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Birth Doula: New Life Support
Delivered Online On Demand3 hours 6 minutes
£12