13185 Courses in London delivered Online

Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Want to start your canine company? Then enrol the Dog Walking Business Course and explore the ways of starting dog walking business. The course provides a step by step guide to starting your own successful canine business. Inside the course, you will learn to choose the profitable services that you may offer to your clients. The techniques of choosing a good name for your business and the ways of organizing your business will be explained in the course. You will learn how to find your very first customers and make him a long-term customer by providing excellent services. Apart from these, the course teaches you the effective marketing strategies that you should follow for boosting your business. The course also shows you what to include in a dog walking agreement. Having completed the course, you will gain the confidence to start your own dog walking business. Dog walking Business Course Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Dog Walking Business Course for? Dog Walking Business Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Dog Walking Business Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 Overview Overview 00:04:00 Setting up your Dog Walking Business Scoping the competition 00:04:00 Services 00:08:00 Financing your dog walking business 00:08:00 Getting organized 00:12:00 Your business name 00:03:00 Marketing your Dog Walking Business Offline Marketing 00:10:00 Online Marketing 00:10:00 BONUS- Building Your Dog Walking Business Brand 00:05:00 Clients Clients 00:09:00 BONUS- Client Information Packs 00:04:00 Your First Walks and the Future Walking the Dogs 00:08:00 Resources Resources - Dog Walking Business Course 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview If you wish to gain the relevant skills in corporate finance, take the proper steps with this Introduction to Corporate Finance course and maximize your business's value. This course educates you on the fundamental areas of corporate finance to balance capital funding between investments. In this Introduction to Corporate Finance course, you will develop a comprehensive understanding of corporate finance, including its accounting principles and financial analysis. You will learn how to boost business value by effective planning and implementation of various strategies. It will educate you on essential topics like cash forecast, present value, future value, rate of return, and adding debt. You will also discover the risk management strategies to balance risk and profitability.  Learning outcome Deepen your understanding of financial analysis Learn about the cash forecasting method Be able to calculate present value and future value Have a solid grasp of rate of return and adding debt Strengthen your knowledge of risk management Who Is This Course For? This Introduction to Corporate Finance course is highly beneficial for anyone interested in learning the fundamentals of corporate finance to maximize their business value. In addition, the skills gained from this training will provide excellent opportunities to work in Corporate Finance. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Introduction to Corporate Finance Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Executive Assistant Finance Manager Account Executive Account Manager Junior Accountant Introduction to Corporate Finance Learn More About This Course! 00:06:00 Financial Analysis 00:09:00 Cash Forecast 00:03:00 Present Value 00:13:00 Future Value 00:07:00 Rate of Return and Adding Debt 00:14:00 Risk Management 00:13:00 Finance in Practice 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview: Strengthen your expertise to create beautiful cyberpunk artwork. This exclusively designed Cyberpunk - Photoshop Compositing Training course will show you how to use expert Photoshop compositing techniques to achieve realistic compositing. We have designed this comprehensive Cyberpunk - Photoshop Compositing Training course with the best photo composition tools and techniques to help you improve your photos. We'll create fantastic cyberpunk artwork during the learning session, with each step discussed in depth to help you understand the process. You'll be able to work with colors, contrast, and textures more effectively, as well as create special effects. Enrol today to learn how to create great cyberpunk art and plan a successful professional path. Learning Outcomes: Strengthen your expertise to perfectly combine images in Photoshop Know how to effectively work with layers, masks and blending modes Understand how to work with colours and contrast Have an in-depth understanding of how to work with textures Learn about backlights for the bike Gain an excellent understanding of puddles and reflection on the ground Learn step-by-step how to add special effects to your images Who is this course for? Anyone interested in creating fantastic cyberpunk artwork can take this Cyberpunk - Photoshop Compositing Training course. This course will help you to create opportunities in different professional careers related to Photoshop Compositing. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Cyberpunk - Photoshop Compositing Training is a useful qualification to possess and would be beneficial for any related profession or industry such as: Graphics Designer Motion Capture Designer 3D Designer Digital Sketch Artist Illustration Photography Cyberpunk - Photoshop Compositing Training Module 01: Placing images and set perspective 00:07:00 Module 02: Depth of field 00:05:00 Module 03: Highlights and reflexes 00:15:00 Module 04: Backlights for the bike 00:07:00 Module 05: Puddles and reflections on the ground 00:09:00 Module 06: Color correction and special effects 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview Discover the many tried-and-true practices to help children and adults deal with Attention Deficit Hyperactivity Disorder (ADHD) with the ADHD Awareness course. This course will teach you about the consequences of ADHD on children and their families. In this comprehensive ADHD Awareness course, you will have a solid grasp of ADHD, including its symptoms and treatments. You will learn the many ways to help young adults cope with ADHD and identify how ADHD affects families. In addition, you will explore how ADHD affects attention and self-control and discover the many approaches to help someone with ADHD focus. You will also learn how to accommodate ADHD in school and explore how to provide the best learning environment for children with ADHD. Learning outcomes Deepen your understanding of ADHD awareness Identify the effects of ADHD in children and adults Learn how to recognize ADHD symptoms in a schooling environment Strengthen your knowledge of the cognitive approaches in ADHD Know how to support parents in their efforts to help their ADHD-affected child Who is this course for Anyone interested in learning the symptoms and coping strategies of ADHD is welcomed in this ADHD Awareness course. Teachers and parents facing difficulties in managing children with ADHD will find this course to be highly beneficial. Moreover, the skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The valuable ADHD Awareness Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Teacher SEN or SENCO teacher Social care worker Job Centre advisor Child psychiatrist or therapist ADHD Awareness Module 01: Introduction to ADHD 00:14:00 Module 02: ADHD in Young and Adults 00:20:00 Module 03: ADHD in Family Settings 00:13:00 Module 04: ADHD in Educational Settings and Parent Training 00:20:00 Module 05: ADHD and Attention Difficulties 00:16:00 Module 06: Cognitive Approaches in ADHD 00:17:00 Module 07: The Organisation of Care for ADHD 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This course will give you an excellent opportunity to adequately learn about important aspects start up online business including planning, keys to success, choosing the type of business, tools for setting up, marketing, online payment system and much more. This course will give you the key information and teach you about the required standards and practices of business administration as well as the knowledge on key entrepreneurial skills. This diploma course is perfect for the individuals who needs to advance their insight and comprehensive knowledge on start up online business. Who is the course for? Coaches who want to learn about starting up an online business. People who have an interest in internet business. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Start Up Online Business is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Coaching Specialist Life Coaches Mentors And much more! Diploma in Start Up Online Business Introduction 01:00:00 Why Should You Start An Online Business? 01:00:00 The Four Keys To Business Success 01:00:00 Before You Start 00:30:00 How to Set Up Your Business Plan 01:00:00 What Type of Business Is Best For You? 01:00:00 How to Set Up an Online Business 01:00:00 Affiliate Marketing Explained 01:00:00 Online Payment Systems 01:00:00 How To Develop Marketing Your Online Business 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Diploma in Start Up Online Business 00:20:00 Final Exam Final Exam- Diploma in Start Up Online Business 00:20:00

Course overview To keep your inventory safe and in its best quality, maintaining warehouse environment sound and ensuring its safety is essential. Learn how you can ensure the safety of your warehouse and manage the warehouse properly from this Warehouse Safety Training course. This Warehouse Safety Training course will enhance your management and safety skills and boost Your productivity. This comprehensive course will help you understand warehouse safety procedures step by step with its easily understandable and bite-sized lessons. You will learn about health and safety management, warehouse hazards and manual and mechanical handling processes. This course will provide you with the skills you need to maintain the safety of your site and your workers. Learning outcomes Learn about the importance of warehouse and its role Get a clear understanding of warehouse safety Familiarise with various health and safety management procedures Understand the importance of warehouse safety and maintenance Learn about general warehouse hazards and their impact Be able to handle manual and mechanical instruments safely Ensure the safety of your staff while working in a warehouse Who Is This Course For? Anyone interested in learning Calculus most efficiently can take this Warehouse Safety Training course. The skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognised accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Warehouse Safety Training course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Warehouse Maintenance Officers Warehouse Operatives Managers Operation Supervisors Loaders Module 01: The Role of Warehouse The Role of Warehouse 00:17:00 Module 02: Introduction to Warehouse Safety Introduction to Warehouse Safety 00:19:00 Module 03: Health and Safety Management in Warehouses Health and Safety Management in Warehouses 00:29:00 Module 04: General Warehouse Hazards General Warehouse Hazards 00:28:00 Module 05: Manual and Mechanical Handling Manual and Mechanical Handling 00:36:00 Module 06: Site Safety Site Safety 00:23:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Domestic Appliance Repairing Course Overview There's always a demand for household appliance repair. Hence, appliance repair is an excellent skill to possess. Learn how to repair and maintain home appliances and kickstart a lucrative career in the relevant industry by taking this Domestic Appliance Repairing course. Regular Appliance maintenance is necessary for long-term use. The Domestic Appliance Repairing course comes with a wide range of techniques and processes that will help improve your skills in domestic appliance repair. It will provide detailed instructions on repairing many appliances, such as a coffee maker, refrigerator, dishwasher, washing machine and air conditioner. The course will also take you through the safety precautions every repair expert follows. Enrol today! Learning Outcomes Gain the relevant skills in domestic appliance repairing Know how to diagnose and fix a cloth dryer Learn the skills to repair a television Enrich your knowledge of cooking appliance repair Understand some safety precautions when working with home appliances. Who is this course for? This course is suitable for professionals interested in gaining the relevant skills in domestic appliance repair. The comprehensive training will open doors to various appliance repair jobs. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. Assessment This course doesn't require an assessment. After completing all the modules successfully, you can request a certificate of accomplishment. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Domestic Appliance Repairing Course offers useful skills to possess and would be beneficial for any profession or career from any industry you are in, such as: Electrician Maintenance electrician Domestic Appliance Repairing Course Introduction to Domestic Appliances 00:17:00 Repairing a Cloth Dryer 00:22:00 Repairing a Coffee Maker 00:13:00 Repairing a Dishwasher 00:25:00 Repairing a Refrigerator 00:20:00 Repairing a Television 00:18:00 Repairing a Vacuum Cleaner 00:17:00 Repairing a Washing Machine 00:22:00 Repairing a Water Heater 00:22:00 Repairing an Air Conditioner 00:20:00 Repairing Cooking Appliances 00:32:00 Repairing Electrical Wiring 00:21:00 Safety Precautions during Repairing Appliances 00:22:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Overview The challenging and stressful job of leading a team towards a goal can be quite easy if you have the right skills. Develop the key skills and expertise required to be a proficient leader with our Leadership & Management Diploma Complete Bundle.  This 8-in-1 bundle includes the following courses.    LEADERSHIP AND PEOPLE MANAGEMENT DIPLOMA PROFESSIONAL PROJECT MANAGEMENT DIPLOMA EMERGENCY PLANNING TRAINING LEADERSHIP & MANAGEMENT SITUATIONAL LEADERSHIP DIPLOMA PERSONAL LEADERSHIP TIME MANAGEMENT TRAINING DELEGATION SKILLS FOR MANAGERS   This bundle course is the perfect training ground for those who aspire to be great leaders. In this course, you will learn the core theories of leadership. The informative modules will teach you effective techniques for people management, emergency planning and project management. You will get the chance to develop the skills required for effective communication and employee motivation. Furthermore, you will be able to polish your delegation and time management skills. At the end of this bundle course, you will receive a certificate of achievement. This certificate will vouch for your leadership skills and open new doors of career opportunities. Join now! Learning Outcomes Understand the basic principles of people management Learn about different stages of the project life cycle Get introduced to the key elements of the emergency response procedure Familiarise yourself with the leadership theories Know how to keep the employees motivated Develop the ability to effectively communicate as a leader Improve your time management and delegation skills Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Project Management Time Management Delegation People Management Communication Motivation Who Should Take This Leadership & Management Diploma Complete Bundle? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Leadership & Management Diploma Complete Bundle is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Leadership & Management Diploma Complete Bundle will equip you with effective skills and abilities and help you explore career paths such as  Project Manager Human Resources Manager: Team Supervisor Consultant Entrepreneur

Overview Inhaling Legionella bacteria can cause Legionnaires' Disease, which is a deadly form of pneumonia. Learn more about this harmful bacteria and protect yourself with our Legionella Awareness Training. In this course you will get an overall understanding of Legionella. The highly informative modules will educate you on the legal regulations regarding Legionella. In addition, you will develop and be able to enhance your knowledge of the Legionella risk assessment process. The course will also teach you the procedures for taking risk control measures. Course Preview Learning Outcomes Familiarise yourself with Legionella Deepen your knowledge of the legal regulations regarding Legionella Get introduced to the hazardous environment Understand the process of Legionella risk assessment Learn about the Legionella risk control measures Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Legionella Awareness Legionella Risk Assessment and Control Who Should Take This Legionella Awareness Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Legionella Awareness Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Legionella Awareness Training course will equip you with effective skills and abilities and help you explore career paths such as  Public Health Analyst Health Educator Infection Control Specialist Healthcare Professional Module 01:Controlling The Risks Controlling The Risks 00:07:00 Module 02:Hazardous Environments Hazardous Environments 00:08:00 Module 03:Legal Responsibilities Legal Responsibilities 00:09:00 Module 04:Legionella Awareness In a Post-Covid World Legionella Awareness In a Post-Covid World 00:11:00 Module 05:Legionella Risk Assessment Legionella Risk Assessment 00:08:00 Module 06: What is Legionella What is Legionella 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00