52539 Courses in Liverpool delivered Online

Description Call Centre Management diploma In the modern world of business, the critical part of any ambitious company that is fast growing is its call centre. In spite of there being available a variety of modern methods of interaction with customers, like social media, etc; the telephone still remains one of the efficient tools to ensure that you are heard by your clients and vice versa. That is one of the reasons why the role of a professional call centre manager remains very significant. Our Call Centre Management Diploma Course is designed in such a way that the managers in a call centre can acquire the skills and techniques required to manage this specific environment in an effective manner. Students attain certification in the ability to put into application the best and latest practices and also in setting high standards for updated call centre operations. The importance of having a qualified and well-managed team in order to achieve the best working environment and an increased level of efficiency on a daily basis is covered during the duration of the course. Insights into the optimum and most systematic approach for the achievement of excellence in call centre operations are covered by this course. Apart from the benefits listed above, students will study various other competencies required for the management of a modern professional call centre. What you will learn 1: Introduction to Call Centre 2: Call Centre Business Models and Drivers 3: Developing Organisational Structure and Roles 4: Building a Call Centre of Your Own 5: Choosing the Outsourcing Choice 6: Right People, Right Place, Right Time: Resource Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that 70% of change initiatives fail in the UK according to a study by Deloitte? Are you involved in implementing changes within your organisation and want to see a higher success rate? This Change Management Practitioner Bundle equips you with the skills and knowledge to effectively lead and manage change across all levels of an organisation. This Change Management bundle combines essential courses to give you a well-rounded understanding of change management principles and practices. You'll learn how to assess the need for change, develop a clear vision and strategy, manage stakeholder engagement, and build resilience within teams. Additionally, you'll gain valuable leadership and project management skills to ensure a smooth and successful transition. We proudly offer 18 courses within the Change Management Practitioner bundle, These Courses are: Course 01: Change Management Course 02: New Manager Course 03: Advanced Diploma in Leadership and Management at QLS Level 7 Course 04: Project Management Diploma- Level 5 Course 05: Leadership Skills Course Course 06: Facilities Management Certificate (FMC) Course 07: Diploma in Employee Management Course 08: Performance Coaching & Mentoring Course 09: Team Building & Management Course 10: Managerial Accounting Training Course 11: Sexual Harassment in the Workplace Course 12: Diploma in Meeting Management Course 13: Cross-Cultural Awareness Training Course 14: Unconscious Bias Training Course Course 15: Level 3 Performance Management Course 16: Compliance Risk and Management Course 17: Workplace Productivity Course Course 18: Workplace Confidentiality In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Change Management Bundle. Course 19: Professional CV Writing Course 20: Job Search Skills Course 21: Self Esteem & Confidence Building Course 22: Professional Diploma in Stress Management Course 23: Complete Communication Skills Master Class By mastering the art of change management, you'll become a valuable asset in any organization. This bundle empowers you to lead successful change initiatives, minimize disruptions, and ensure a smooth transition for your team. Take control of your career and enrol today! Learning Outcomes of Change Management Bundle: Develop a change management strategy aligned with organizational goals. Identify and manage stakeholder resistance to change. Effectively communicate change initiatives to all levels of the organization. Build and lead high-performing teams through change processes. Evaluate the success of change initiatives and implement corrective actions. Apply best practices in project management for successful change implementation. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Change Management Get a free student ID card with Change Management Training program (£10 postal charge will be applicable for international delivery) The Change Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Change Management course materials The Change Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Change Management Course Overview What is Change? The Change Cycle The Human Reaction to Change The Pace of Change The Four Room Apartment Dealing with Resistance Adapting to Change Strategies for Dealing with Anger Managing Stress Course 02: New Manager Module One: Managers Are Made, Not Born Module Two: Create A Management Track Module Three: Define And Build Competencies Module Four: Managers Learn By Being Managed Well Module Five: Provide Tools Module Six: Provide Support Module Seven: Identify Strong Candidates Early Module Eight: Clearly Define The Management Track Module Nine: Empower New Managers Module Ten: Provide Growth Opportunities Course 03: Advanced Diploma in Leadership and Management at QLS Level 7 Module 01: Principles Of Management Module 02: Applied Theories On Leadership Module 03: Leadership And Management Differences & Applications Module 04: Obstacles In Leadership And Management Module 05: Different Leadership Styles Module 06: Impact Of Different Leadership Style And Mentoring =========>>>>> And 20 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*23 = £300) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Managers Team Leaders Project Leaders HR Professionals Change Agents Requirements You will not need any prior background or expertise to enrol in this Change Management Practitioner bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Change Manager Project Manager Team Leader Business Analyst Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Course Objectives The goal of this course is to provide you with the knowledge required to use more advanced functions and formulas and work with various tools to analyse and present data in spreadsheets, such as sorting, filtering, applying conditional formatting and charting the data. ' Customer Feedback Really useful and engaging course. Learnt a lot that will be very beneficial in my job. Trainer was great. Kelly Moreley - TACT Very happy with the course. Worked as a good refresher from what I knew already and enhanced my knowledge further in formulas + vlookup and shortcut keys. Jenny Price - Acer 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Tailored training courses: In, in company training, you can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Recap on Excel formulas and calculations Overview of formulas in Excel Relative, Absolute and Mixed cell references Group editing worksheets Autofill and Flash Fill Changing Excel’s environment Options Changing the default number of sheets Creating an Autofill Custom List Adding tools to the Quick Access Toolbar Mastering Excel Tables Introducing Excel Tables Formatting a Table Creating Calculated Columns Using Slicers to filter your data Using Totals to get statistics out of your data Removing duplicates Converting Tables back to normal Ranges Using names Ranges In Excel formulas As a way of navigating through the workbook Advanced Formulas Simple IF examples Using IF to check if a cell is blank Nested IFs VLOOKUP HLOOKUP Text Functions Date Functions Conditional formatting Apply Conditional Formatting Customising Conditional Formatting Using Icons in Conditional Formatting Using Formulas to conditionally format cells Linking spreadsheets and workbooks Making a reference to another worksheet Making a reference to another workbook Editing links Troubleshooting links Analysing databases Quick analysis Sorting a database Apply filters to a database Advance filter Sorting and Filtering by Conditional Formats Charts Analyse trends in data using Sparklines Creating charts from start to finish Exploring the different Chart Types Apply Chart Styles Formatting Chart Elements Filtering Charts by Series or Categories Adding a Trendline to a Chart Create a Chart Template Attaching security to a spreadsheet and workbook Protect Cells Protect Structure of worksheets Protect a Workbook by adding passwords Introduction to Pivot Tables What are Pivot Tables? Using recommended pivot tables to analyse your data Who is this course for? Who is this course for? For those who want to explore in more detail formulas and functions, data analysis and data presentation. Requirements Requirements Preferably, delegates would have attended the Excel Introduction course. Career path Career path Excel know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included

Description Feng Shui Diploma The main principle behind FengShui is that things happening around us influence all of us. The circulation of life force energy, known as Ch'i, determines everyone's life. In other words, if we arrange our life in a particular way, we can surely choose to live the life we want. Certain arrangements and order in life can bring prosperity and happiness in life. As most people believe, FengShui is not merely about organising objects in a certain way. It is to do with the lifestyle. It is about choosing a way of life that is flowing towards positivity. FengShui can be applied to everything in one's life, including home, career and relationship. This diploma course in FengShui will help the learner understand everything about this Chinese art of better living. The course gives details about different types of FengShui and the different methods of arranging objects that would bring in a lot of change in the way life revolves around one. It will help the learner understand thoroughly about maximising one's energy and the ideal place to eat, sleep and work. The course will guide the learner to understand in detail the energy patterns in one's life and how to enhance one's positive energy. Once the learner completes this course, he or she will have ample knowledge about the different spots in one's home that offers good health, wealth, love, wisdom, a good career etc and how these aspects could be used to improve one's life. There are lots of opportunities for those who complete FengShui owing to the growing interest worldwide in this Chinese art. Besides individuals, several small and big business houses consult FengShui experts before venturing into new initiatives. A FengShui practitioner will be able to assist his or her client by suggesting ways to improve their health, wealth, career and relationships. One can find employment in FengShui companies or practice on their own. What you will learn 1: PRINCIPLES OF FENG SHUI 2: THE FIVE ELEMENTS 3: THE LATER HEAVEN SEQUENCE 4: PRINCIPLES 5: THE EIGHT COMPASS POINTS 6: MEDITATION AND THE NINE PALACES 7: HOUSE DIRECTIONS 8: FENG SHUI IN THE OFFICE ENVIRONMENT Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Duration 1 Days 6 CPD hours This course is intended for The Azure AI Fundamentals course is designed for anyone interested in learning about the types of solution artificial intelligence (AI) makes possible, and the services on Microsoft Azure that you can use to create them. You don?t need to have any experience of using Microsoft Azure before taking this course, but a basic level of familiarity with computer technology and the Internet is assumed. Some of the concepts covered in the course require a basic understanding of mathematics, such as the ability to interpret charts. The course includes hands-on activities that involve working with data and running code, so a knowledge of fundamental programming principles will be helpful. This course introduces fundamentals concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. The course is not designed to teach students to become professional data scientists or software developers, but rather to build awareness of common AI workloads and the ability to identify Azure services to support them. Prerequisites Prerequisite certification is not required before taking this course. Successful Azure AI Fundamental students start with some basic awareness of computing and internet concepts, and an interest in using Azure AI services. Specifically: Experience using computers and the internet. Interest in use cases for AI applications and machine learning models. A willingness to learn through hands-on exp... 1 - Fundamental AI Concepts Understand machine learning Understand computer vision Understand natural language processing Understand document intelligence and knowledge mining Understand generative AI Challenges and risks with AI Understand Responsible AI 2 - Fundamentals of machine learning What is machine learning? Types of machine learning Regression Binary classification Multiclass classification Clustering Deep learning Azure Machine Learning 3 - Fundamentals of Azure AI services AI services on the Azure platform Create Azure AI service resources Use Azure AI services Understand authentication for Azure AI services 4 - Fundamentals of Computer Vision Images and image processing Machine learning for computer vision Azure AI Vision 5 - Fundamentals of Facial Recognition Understand Face analysis Get started with Face analysis on Azure 6 - Fundamentals of optical character recognition Get started with Vision Studio on Azure 7 - Fundamentals of Text Analysis with the Language Service Understand Text Analytics Get started with text analysis 8 - Fundamentals of question answering with the Language Service Understand question answering Get started with the Language service and Azure Bot Service 9 - Fundamentals of conversational language understanding Describe conversational language understanding Get started with conversational language understanding in Azure 10 - Fundamentals of Azure AI Speech Understand speech recognition and synthesis Get started with speech on Azure 11 - Fundamentals of Azure AI Document Intelligence Explore capabilities of document intelligence Get started with receipt analysis on Azure 12 - Fundamentals of Knowledge Mining with Azure Cognitive Search What is Azure Cognitive Search? Identify elements of a search solution Use a skillset to define an enrichment pipeline Understand indexes Use an indexer to build an index Persist enriched data in a knowledge store Create an index in the Azure portal Query data in an Azure Cognitive Search index 13 - Fundamentals of Generative AI What is generative AI? Large language models What is Azure OpenAI? What are copilots? Improve generative AI responses with prompt engineering 14 - Fundamentals of Azure OpenAI Service What is generative AI Describe Azure OpenAI How to use Azure OpenAI Understand OpenAI's natural language capabilities Understand OpenAI code generation capabilities Understand OpenAI's image generation capabilities Describe Azure OpenAI's access and responsible AI policies 15 - Fundamentals of Responsible Generative AI Plan a responsible generative AI solution Identify potential harms Measure potential harms Mitigate potential harms Operate a responsible generative AI solution Additional course details: Nexus Humans AI-900T00 - Microsoft Azure AI Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AI-900T00 - Microsoft Azure AI Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for The Power BI in a Day course is designed for beginners and intermediate users of Power BI. Overview #NAME? Students will discover the full capabilities of Power BI in a one-day, hands-on workshop. Please Note: This workshop is primarily self-directed and students will work at their own pace while having access to an instructor for questions. 1 - Accessing & Preparing data Data Set Power BI Desktop Power BI Desktop ? Accessing Data Power BI Desktop ? Data Preparation 2 - Data Modeling and Exploration Power BI Desktop ? Data Modeling and Exploration Power BI Desktop ? Data Exploration Continued References 3 - Data Visualization Power BI Desktop Power BI Desktop ? Data Visualization References 4 - Publishing & Accessing Reports Power BI Desktop ? Creating Mobile View Power BI Service Power BI Service ? Publishing Report Power BI Mobile ? Accessing Report on Mobile Device Power BI Service ? Collaboration and Distribution References 5 - Dashboard and Collaboration Power BI Service Building Dashboard References Additional course details: Nexus Humans Power BI: Dashboard in a Day training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Power BI: Dashboard in a Day course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

For those who are looking to get top marks in the Maths 11+ exam Save Your Child’s Spot in the 11+ Maths Advanced Winter Course  Tricky Algebra Confusing word problems Topics that really stretch your child Our engaging course doesn’t just teach numbers; Our Maths courses build confidence.  This course is perfect for students in Year 5 students who are at "greater depth" and are preparing for their 11+ Exam in 2024.  It is complementary to our weekly term-time small group 11+ maths classes We transform 11+ Maths exam prep from a challenge to an exciting adventure, helping your child become a resilient and prepared student. Mathematics can be a battleground for many students, especially when faced with word problems. We understand the fear of numbers, the confusion with multiplication tables, and the frustration of not being able to solve real-world math challenges. Key Details: Duration: 4 hours Official Lesson Start Date: TBD Feb Half term Maths Focus Areas: Algebra, advanced geometry, tricky word problems Group Size: 4 to 8 students For Just £117.00 *save 25% with our Small Business Saturday offer!   What our families have to say:

***24 Hour Limited Time Flash Sale*** A Practical Guide Through Business Analysis Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive A Practical Guide Through Business Analysis Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our A Practical Guide Through Business Analysis bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in A Practical Guide Through Business Analysis Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this A Practical Guide Through Business Analysis Career Bundle: Course 01: Business Analysis Course 02: Business Intelligence Analyst Course Course 03: Business Intelligence and Data Mining Course 04: Strategic Business Management - Online Diploma Course Course 05: Research Methods in Business Course 06: Google Data Studio: Data Analytics Course 07: International Business Principles Course 08: Lead Generation with Attraction Marketing for Business Course 09: SAP Controlling (CO Course 10: Document Control Course 11: Business Performance Management Course 12: Payroll Management Course Course 13: Home-based Business Masterclass Course 14: Business Management and Finance Course Course 15: Product Costing S4HANA" Course 16: Capital Budgeting & Investment Decision Rules Course 17: Certificate in Purchasing and Procurement Course 18: Stock Trading Analysis with Volume Trading Course 19: Financial Ratio Analysis for Business Decisions Course 20: Compliance and Risk Management Course Course 21: Basic Data Analysis Course 22: Making Budget & Forecast Course 23: Business Law: Applied Fundamentals Course 24: Disruptive Innovation for Business Course 25: Anti-Money Laundering (AML) Training Course 26: SAP S4HANA Controlling - Cost Center Accounting Course 27: Business Plan for Entrepreneurs Course 28: Business Writing Course 29: Financial Analysis: Finance Reports Course 30: Branding Fundamentals for New Business With A Practical Guide Through Business Analysis, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. 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A Practical Guide Through Business Analysis premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of A Practical Guide Through Business Analysis is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the A Practical Guide Through Business Analysis course. After passing the A Practical Guide Through Business Analysis exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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⭐ This is a 10-week online course for toddlers (13-24months) and their parents/carers. Baby signing can benefit ANY family with a baby or toddler. Clear communication can especially reduce frustrations for families with toddlers, helping you avoid some of the toddler turbulence🌪️ before it begins.

Description Debt Management Skills Diploma If you have landed in debt, all is not lost as there is yet hope and you can escape from the financial adversity you are going through. If you are looking to help other people who have landed in debt, there are certain vital factors that you have to learn so that you can be effective when trying to help.This Debt Management Skills Diploma gives an outline of the basic factors and shows how the problem has to be first admitted and accepted before the debt can be managed and then ultimately resolved by initially reducing it and then removing it completely.Placing more focus on the fundamental principles and discipline required to bring about financial stability, the skills gained from the Debt Management Skills Diploma Course are transferable and hence extremely appealing to future employers. Particularly, this Debt Management Skills Diploma Course is extremely suitable for professionals and self-employed people as it also discusses about the methods and tools that can be used to circumvent financial issues and non-payment problems.The self-employed people as well as the freelancers may find that certain aspects of the Debt Management Skills Diploma are extremely useful to them as they are particularly aware that bills and payments cannot be met if customers do not pay. The legal recovery process as well as other means that can be used to recover the money owed is explained by this course.The course also explains bankruptcy and insolvency making sure that you become aware of the laws and are compliant with the legal processes so that if one of your customers does land up in some difficulties, you can obtain for them the highest possible dividend from the receivers and administrators. The course also provides practical advice on the use of factoring services, engagement of bailiffs and private companies that collect debt and how to effectively tackle difficult customers. What You Will Learn 1: Easy ways to get your finances under supervision 2: Setting an outlook for success 3: How to plan the best budget 4: Reducing expenses and making more money 5: Debt Management Plan 6: How to handle debt collectors 7: Debt Counselling 8: Avoiding debt problems 9: How to get out of debt 10: Things you shouldn't do when you are in debt 11: Bankruptcy And IVA Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.