5435 Courses in Liverpool delivered Online

Executive Admin and PA Certification Level 3 Course Description: Are you passionate in Executive Admin profession or a PA, then this is the course for you. Engaging and informative course, ideal for the secretaries, PA's and Administration Assistants who are looking to take the next step in their career. For an organization it is as useful as if you have new team members who are starting out in these fields and are looking to expand their knowledge and skills. Organized into 21 comprehensive, yet easy-to-follow modules, the course covers all the key skills that are needed for this career path, including diary management, handling petty cash and customer service. What's Covered in the Course? The following is covered in detail, plus much more: The key responsibilities and duties that your team member will perform as a PA or administrative assistant; How to effectively manage diaries and make business travel arrangements, including scheduling appointments, booking travel and accommodation and cross-referencing information; Tips on writing and composing professional business documents, including letters and e-mails; How to communicate by telephone in an efficient and professional manner; Time management skills and how to improve productivity by effectively prioritizing and delegating, as well as how to plan work in the most efficient manner; Customer service and how to provide the best possible care for both the customers and the stakeholders of the business, as well as how to appropriately deal with customer complaints and liaise with customers at Reception; Dealing with the financial elements of a PA/administrative role, such as how to invoice and handle petty cash; How to proofread and professionally present different types of documents; Tips on how to set up and run an organized filing system, by effectively categorizing and structuring; Working with key office software, such as Microsoft Outlook, PowerPoint, Excel and Word. How to organize and execute meetings, in order to achieve the best results; Tips on how to improve typing and audio skills. What are the Benefits of the Course? - Admin Course Online There are plenty of benefits in taking the Level 3 Executive Admin and PA Certification: The structured certification can help to accelerate the team member's career; As there are no entry requirements, your team member needn't worry about having the right qualifications, in order to apply; Students can study at their own pace, in a place and at a time that suits them; Upon completion of the course, students can print off their own certificate which is recognized by leaders in the industry. Modules: Module 1: Introduction to the PA Course Module 2 : Diary Management Module 3 : Business Letter Writing Module 4 : Composing Faxes, Memorandums and Emails Module 5 : Telephone Skills as a PA Module 6 : Hotel and Travel Arrangements Module 7 : Filing Systems Module 8 : Time Management Skills Module 9 : Invoicing and Petty cash Module 10 : Customer Care Module 11 : Customer Complaints Management Module 12 : Work Planning Module 13 : Document Presentation and Proofreading Module 14 : Confidence Building Module Module 15: Typing and Audio Skills to Proficient Level (or further if you already Touch Type/Audio Transcribe) Module 16: How to Organise Effective Meetings Module 17: How to use Microsoft Outlook Module 18: How to use Excel - the Basics Module 19 : How to use PowerPoint (Basics) Module 20 : Word Processing with Microsoft Word Module 21 : Customer Communication and Reception Skills Estimated learning time: 17 hours The below video describes the Difference Between a Personal Assistant and an Executive Assistant:

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Team culture problems can hold you back! Does your team struggle with low morale, poor communication, or conflicting personalities? Team culture problems can seriously impact productivity and happiness. We will equip you to identify and address these issues. Learn powerful assessment tools to diagnose your current culture, discover strategies for cultivating positivity and collaboration, and understand the steps to transform even the most toxic teams. Take control of your team's dynamics and unlock its full potential! Learning Objectives The following are some of the key outcomes in this course: Describe what is team culture and why does it matter Define types of team cultures Assessing your team culture Creating a strengths-based culture How to build a positive team culture Transforming a Negative Team Culture Target Audience Managers, Team Leaders, Young Professionals Course Outline Team culture problems can hold you back! Does your team struggle with low morale, poor communication, or conflicting personalities? Team culture problems can seriously impact productivity and happiness. We will equip you to identify and address these issues. Learn powerful assessment tools to diagnose your current culture, discover strategies for cultivating positivity and collaboration, and understand the steps to transform even the most toxic teams. Take control of your team's dynamics and unlock its full potential!

Who hasn't heard about Windows 10! It has been the most popular operating system in the world for a few years. But learning how to use it if you're unfamiliar with computers can be tough. That's where our Basic Training on Windows 10 course comes in. We'll cover all you need to know to get started with Windows 10 in this course. You will learn everything, from the fundamentals of navigating the UI to more complex topics such as file management and security. We'll also show you how to use some of Windows 10's most popular features, such as Cortana, the Start menu, and the Action Center. The course begins by giving you an overview of Windows 10 and then moves into File Explorer's complexities. You'll learn the best ways to manage and access your files with detailed lessons on the File, Home, Share, View, and Search menus. Following this, you'll acquire the skills to manage your Desktop and Display efficiently, along with learning how to utilise Cortana, Windows' Voice Assistant, effectively. Moreover, the Basic Training on Windows 10 course sheds light on vital tools such as Quick Assist settings and Media Streaming settings. The course also guides you through the process of recording screen videos and audio, taking snapshots, and recording steps for troubleshooting purposes. You'll also learn to capture Webcam videos and add applications to your system. By the end of the course, you'll become an expert at navigating and utilising Windows 10, making your daily digital interactions effortless and productive. Enrol in the Basic Training on Windows 10 course today and open the doors to a more improved computing experience! Learning Outcomes: Upon completion of the Basic Training on Windows 10 course, you will be able to: Gain an in-depth understanding of the Windows 10 operating system. Master the functionality of the File Explorer for efficient file management. Learn to utilise the Desktop and Display settings for optimal workspace. Become proficient in using Cortana, Windows' voice assistant, for enhanced productivity. Understand Quick Assist and Media Streaming settings for optimal system usage. Acquire the skills to record screen videos, audio, and capture snapshots. Develop an ability to troubleshoot by learning how to record steps. Learn how to add and manage applications on your Windows 10 system. Who is this Course for? This Basic Training on Windows 10 course is ideal for: Beginners wanting to learn the fundamentals of Windows 10. IT professionals needing to brush up on Windows 10 functionality. Individuals aiming to improve their digital literacy skills. Students looking to boost their tech-savviness for academic purposes. Office workers seeking to increase their productivity using Windows 10. Career Path: This course will be helpful for anyone looking to pursue a career as: IT Support Specialist: £22,000 to £35,000 annually. Desktop Support Analyst: £25,000 to £40,000 per year. Systems Administrator: Annual salary ranges from £30,000 to £50,000. IT Consultant: Potential salary between £35,000 to £70,000. IT Project Manager: Salary can range from £40,000 to over £80,000 annually. IT Manager: Potential salary between £45,000 to £90,000 per year. Certification After studying the course materials of the Basic Training on Windows 10 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Prerequisites This Basic Training on Windows 10 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Basic Training on Windows 10 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Course Curriculum Get Started With Windows 10 - Basics Lesson 01: Overview 00:01:00 Lesson 02: File Explorer - File Menu Part 1 00:03:00 Lesson 03: File Explorer - File Menu Part 2 00:03:00 Lesson 04: File Explorer - Home Menu 00:02:00 Lesson 05: File Explorer - Share Menu 00:03:00 Lesson 06: File Explorer - View Menu 00:03:00 Lesson 07: File Explorer - View Menu Part 2 00:02:00 Lesson 08: File Explorer - Search Menu 00:03:00 Lesson 09: Managing Your Desktop 00:02:00 Lesson 10: Managing Your Display 00:02:00 Lesson 11: Managing Cortana - Voice Assist 00:02:00 Lesson 12: Quick Assist Settings 00:02:00 Lesson 13: Media Streaming Settings 00:02:00 Lesson 14: Recording A Screen Video 00:02:00 Lesson 15: Recording An Audio 00:01:00 Lesson 16: Taking A Snapshot of Your Screen 00:02:00 Lesson 17: Recording Your Steps 00:01:00 Lesson 18: Capturing Webcam Video 00:02:00 Lesson 19: Adding Applications 00:02:00 Lesson 20: Conclusion 00:02:00

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Looking for a career with great earning potential? Consider becoming a personal assistant. With an average salary of £25,155 per year, personal assistants in the UK have the potential to earn up to £45,000 with experience and advanced skills. To excel in this role, it's essential to have the right skills and training. That's where our Personal Assistant Training bundle comes in. This bundle features eleven relevant and CPD-QS accredited courses that cover everything from office administration and receptionist skills to leadership and negotiation. By completing this comprehensive training, you will gain the expertise and confidence needed to excel in any administrative role. In addition, the first course in this bundle is QLS-endorsed and comes with a hardcopy certificate upon completion. This Certification is highly respected in the industry and will add an extra layer of credibility to your success, helping you stand out from other job candidates. By completing this comprehensive training package, you will gain the knowledge and skills necessary to excel in any administrative role. You'll learn effective communication techniques, organisational strategies, and time management tips that will help you stay on top of even the most demanding workload. Don't miss out on the opportunity to increase your earning potential and advance your career as a personal assistant. Enrol in our Personal Assistant Training bundle today. This PA - Personal Assistant Training Bundle Package includes: Course 01: Diploma in Personal Assistant at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Office Admin and Receptionist Skills Course 02: Executive and Personal Assistant Training Course Course 03: Minute Taking Course 04: Diploma in Meeting Management Course 05: Strategic Planning Process Course 06: Organisational Skills Course for Administrator Course 07: Leadership Skills Course Course 08: Negotiation Skills Certificate Course 09: The Secrets of Body Language Course 10: Document Control Why Prefer This PA - Personal Assistant Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this PA - Personal Assistant Training bundle courses, you will be able to learn: Master communication skills for effective workplace communication Develop advanced organisational skills to enhance productivity Understand the strategic planning process and how to implement it successfully Gain leadership skills to help manage teams effectively Learn negotiation techniques to achieve successful outcomes in any situation Develop essential minute-taking skills for successful meetings Learn document control and management techniques to maintain efficiency in the workplace ***Curriculum breakdown of PA *** Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash How is the PA - Personal Assistant TrainingBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals interested in pursuing a career as a personal assistant Office administrators looking to enhance their skills and knowledge Receptionists seeking to develop their communication and organisational skills Professionals looking to advance their careers in the administrative field Career path Junior Personal Assistant: £18,000 - £24,000 per year Personal Assistant: £24,000 - £32,000 per year Executive Assistant: £32,000 - £40,000 per year Senior Executive Assistant: £40,000 - £50,000 per year Office Manager: £25,000 - £45,000 per year Operations Manager: £35,000 - £60,000 per year Note: The salary range mentioned here can vary depending on industry and experience. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Personal Assistant at QLS Level 5 Hard copy certificate - Included

About this Training Course One of the main challenges for today's managers is effectively leading and successfully communicating vision that inspires employees to perform. Good leadership engages people and employees who feel both engaged and enabled contribute to higher levels of growth and productivity. They will remain longer with the organisation, perform better and ultimately deliver better service to your customers. This popular 3 full-day course will equip you with key skills that you can utilise to maximise your staff's performance in line with the company's objectives. This interactive course will also empower you with strategic approaches to overcome the people challenges that you may encounter while enabling you to optimise your business strategies successfully. An ILM Recognised programme. Training Objectives What are the benefits that you will gain from attending this course? * Enhance your personal effectiveness and decision-making * Learn how to boost your influencing capability * Inspire enthusiasm, motivation and commitment * Communicate effectively across a multi-cultural team * Nurture your relationships and strengthen your team * Develop an empowering partnership team culture Target Audience Who should attend this course? Anyone involved in leading a business unit or a project team can attend. It covers relationships with host governments, contractors, suppliers and local communities which constitute critical alliances for the development of a project. This course is essential for team leaders, supervisors or managers from the following functions: Project management engineers from various technical disciplines Ad-hoc or special project team leaders in legal, technical & financial disciplines Country managers or business development officers of contractors JV management executives or officers Government officials or industry liaison officers Procurement or contracts executives or officers   Trainer Your course leader is the author of Spirit IntelligenceTM and specialises in executive leadership facilitation and management development. He gained a first class honours degree in chemical engineering from Edinburgh University in Scotland and has undertaken postgraduate studies in psychology at Macquarie University in Sydney, Australia. Your course leader's corporate career spanned 14 years in Oil and Gas with BP, Amoco and AGL. Since 1993, he has worked across five continents with more than 170 clients including Rothschild, QBE, AT&T, Intel, Towers Perrin, Thomas Cook, Fujitsu, Nortel, Frank Russell, Electrolux, Arab Bank, Cable and Wireless, GSK, Merck, Sharpe and Dome, World Vision, Ericsson, IBM, Placer Dome Gold, Jim Beam, Ernst & Young and Commonwealth Bank of Australia. He focuses on what he calls tapping The Hidden Advantage to unleash the power of the whole person - the power of the body and mind, the passion of the emotions and the enthusiasm, motivation, commitment, initiative, creativity, resilience and persistence of the spirit in business. He is very experienced internationally in both skills enhancement and the strategic facilitation of tough and intractable client challenges. His approach is pragmatic. He provides his clients with a powerful range of practical tools and approaches to enable management to tap The Hidden Advantage latent in their staff and achieve optimum performance and results. A powerful and compelling speaker, he combines humour, energy and passion. He draws on a wealth of personal experience and thorough research. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Ever wonder how some people get more done in the same 24 hours than you do? Gain the skills to up your productivity and own your time with this effective leader's guide to time management. This course uses application exercises and a rich multi-media process to integrate effective time management skills into your daily practices. This results in increased productivity, effectiveness, and overall desired outcomes.

🕒 Ready to master your time and reclaim your day? Introducing 'Time Management - Watch the Clock'!   Do you often find yourself wishing for more hours in a day? Feel like time slips through your fingers, leaving tasks unfinished and goals unmet? It's time to take control and make every moment count.   This comprehensive online course is your ultimate guide to unlocking the secrets of effective time management. Say goodbye to procrastination, overwhelm, and missed deadlines. With 'Time Management - Watch the Clock,' you'll discover: 🚀 Strategies to prioritize tasks and boost productivity 📅 Techniques to set and achieve realistic goals ⏰ Tips for overcoming procrastination and staying focused 🔑 Tools to optimize your schedule and maximize efficiency 🧘‍️ Methods for maintaining work-life balance and reducing stress   Led by seasoned experts in the field, this course is designed to fit seamlessly into your busy life. With engaging video lessons, practical exercises, and downloadable resources, you'll acquire actionable skills that yield immediate results. Invest in yourself and take charge of your time today! Join 'Time Management - Watch the Clock' and unlock the potential to accomplish more while enjoying a well-balanced life. Course Curriculum

Duration 1 Days 6 CPD hours This course is intended for This course is intended for business users and knowledge workers in a variety of roles and fields who have competence in a desktop-based Microsoft Office productivity suite, and who are now extending Microsoft Office to a collaborative cloud-based Office 365 environment. Overview In this course, you will build upon your knowledge of the Microsoft Office desktop application suite to work productively in the cloud-based Microsoft Office 365 environment. You will: Sign in, navigate, and identify components of the Office 365 environment. Create, edit, and share documents with team members using the Office Online apps, SharePoint, OneDrive for Business, and Teams Collaborate using Teams. Configure Teams. This course introduces several productivity apps including SharePoint, OneDrive and Teams that can be used in combination by teams for communication and collaboration. Outline for Teams About What is Microsoft Teams? Overview How to Access Microsoft Teams Etiquette for using teams Integration Capabilities SharePoint OneDrive Interface Storage ? OneDrive & SharePoint Permissions & Access Owner, Member & Guest Communication and Collaboration Team Conversations Private conversations Mentions Inviting people Search Settings and Customization Use the search tool to find specific messages, files or people Working with Files Create new files Upload files Attaching or sharing Files Edit and Collaborate on files Open files in SharePoint OneDrive for personal files Administration (Champions) Add members to a Team Access administrator settings Meetings and calls Initiate a meeting on demand Schedule a meeting and invite attendees Meetings and Outlook Introduction to SharePoint What is SharePoint Understanding your permissions Logging into SharePoint Working with SharePoint sites Working with SharePoint sites Navigate, browse and search in a site Follow a site Working with documents Navigate a library Open and edit a document Upload or create a document in a library Share a file Set alerts for files Use checkout and check-in Team collaboration Versioning Getting Started (OneDrive Outline) Sign in, access and navigate Working with files and folders Upload files Organize files and folders Rename. Copy and download files Delete and recover files Search Use OneDrive with Office Save an office file online to OneDrive Use OneDrive with desktop office Versioning Share files Co-authoring

Unlock your potential with Achieve Goals Rapidly: 10x Your Speed in Goal-Setting & Success. Master time, find purpose, learn swiftly, solve problems, and conquer obstacles.