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DevOps training course description This course is an introduction to DevOps. The course emphasizes communication, collaboration , integration, and automation to improve the workflow between developers and IT operations professionals. Improved workflows lead to more opportunities to design software and services in a more agile fashion. This course is a basis for discovering the most important DevOps concepts and to understand the principles and methods behind this. The course will leave you with the inspiration to be the advocate of change. What will you learn Explain DevOps principles. Describe the relationship between Agile , Lean and IT Service Management ( ITSM). Describe methods for automation and technology factors. Describe considerations when changing. Describe challenges, risks and critical success factors. DevOps training course details Who will benefit: IT development, IT operations and IT service management. Prerequisites: Introduction to data communications & networking. Duration 2 days DevOps training course contents Why DevOps? Introduction DevOps Goals DevOps Added value of DevOps Proven Results DevOps for businesses DevOps principles (The Three Ways) DevOps and other frameworks DevOps and Agile DevOps and Lean DevOps and IT Service Management DevOps culture Characteristics of a DevOps culture Organizational Considerations DevOps DevOps stakeholders DevOps roles DevOps teams DevOps organizational structures DevOps methods Continuous Integration Continuous delivery Continuous deployment Value stream mapping Kanban Theory of Constraints Improvement Kata Deming's quality circle ITSM processes DevOps and Automation Methods for DevOps automation Longevity and tools categories DevOps applications Transitioning to a DevOps culture. Implementation Challenges, risks and critical success factors Measuring DevOps successes

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Duration 3 Days 18 CPD hours This course is intended for This course is intended for: System administrators and operators who are operating in the AWS Cloud Informational technology workers who want to increase the system operations knowledge. Overview In this course, you will learn to: Recognize the AWS services that support the different phases of Operational Excellence, a WellArchitected Framework pillar. Manage access to AWS resources using AWS Accounts and Organizations and AWS Identity and Access Management (IAM). Maintain an inventory of in-use AWS resources using AWS services such as AWS Systems Manager, AWS CloudTrail, and AWS Config. Develop a resource deployment strategy utilizing metadata tags, Amazon Machine Images, and Control tower to deploy and maintain an AWS cloud environment. Automate resource deployment using AWS services such as AWS CloudFormation and AWS Service Catalog. Use AWS services to manage AWS resources through SysOps lifecycle processes such as deployments and patches. Configure a highly available cloud environment that leverages AWS services such as Amazon Route 53 and Elastic Load Balancing to route traffic for optimal latency and performance. Configure AWS Auto Scaling and Amazon Elastic Compute Cloud auto scaling to scale your cloud environment based on demand. Use Amazon CloudWatch and associated features such as alarms, dashboards, and widgets to monitor your cloud environment. Manage permissions and track activity in your cloud environment using AWS services such as AWS CloudTrail and AWS Config. Deploy your resources to an Amazon Virtual Private Cloud (Amazon VPC), establish necessary connectivity to your Amazon VPC, and protect your resources from disruptions of service. State the purpose, benefits, and appropriate use cases for mountable storage in your AWS cloud environment. Explain the operational characteristics of object storage in the AWS cloud, including Amazon Simple Storage Service (Amazon S3) and Amazon S3 Glacier. Build a comprehensive costing model to help gather, optimize, and predict your cloud costs using services such as AWS Cost Explorer and the AWS Cost & Usage Report. This course teaches systems operators and anyone performing system operations functions how to install, configure, automate, monitor, secure, maintain and troubleshoot the services, networks, and systems on AWS necessary to support business applications. The course also covers specific AWS features, tools, andbest practices related to these functions. Module 1: Introduction to System Operations on AWS Systems operations AWS Well-Architected Framework AWS Well-Architected Tool Module 2a: Access Management Access management Resources, accounts, and AWS Organizations Module 2b: System Discovery Methods to interact with AWS services Introduction to monitoring services Tools for automating resource discovery Inventory with AWS Systems Manager and AWS Config Troubleshooting scenario Hands-On Lab: Auditing AWS Resources with AWS Systems Manager and AWS Config Module 3: Deploying and Updating Resources Systems operations in deployments Tagging strategies Deployment using Amazon Machine Images (AMIs) Deployment using AWS Control Tower Troubleshooting scenario Module 4: Automating Resource Deployment Deployment using AWS CloudFormation Deployment using AWS Service Catalog Troubleshooting scenario Hands-On Lab: Infrastructure as Code Module 5: Manage Resources AWS Systems Manager Troubleshooting scenario Hands-On Lab: Operations as Code Module 6a: Configure Highly Available Systems Distributing traffic with Elastic Load Balancing Amazon Route 53 Module 6b: Automate Scaling Scaling with AWS Auto Scaling Scaling with Spot Instances Managing licenses with AWS License Manager Troubleshooting scenario Module 7: Monitor and Maintaining System Health Monitoring and maintaining healthy workloads Monitoring distributed applications Monitoring AWS infrastructure Monitoring your AWS account Troubleshooting scenario Hands-On Lab: Monitoring Applications and Infrastructure Module 8: Data Security and System Auditing Maintain a strong identity and access foundation Implement detection mechanisms Automate incident remediation Troubleshooting scenario Hands-On Lab: Securing the Environment Module 9: Operate Secure and Resilient Networks Building a secure Amazon Virtual Private Cloud (Amazon VPC) Networking beyond the VPC Troubleshooting scenario Module 10a : Mountable Storage Configuring Amazon Elastic Block Storage (Amazon EBS) Sizing Amazon EBS volumes for performance Using Amazon EBS snapshots Using Amazon Data Lifecycle Manager to manage your AWS resources Creating backup and data recovery plans Configuring shared file system storage Module 10b: Object Storage Deploying Amazon Simple Storage Service (Amazon S3) with Access Logs, Cross-Region Replication, and S3 Intelligent-Tiering Hands-On Lab: Automating with AWS Backup for Archiving and Recovery Module 11: Cost Reporting, Alerts, and Optimization Gain AWS expenditure awareness Use control mechanisms for cost management Optimize your AWS spend and usage Hands-On Lab: Capstone lab for SysOps Additional course details: Nexus Humans Systems Operations on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Systems Operations on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

ITIL® 4 Specialist: High Velocity IT: Virtual In-House Training The ITIL® 4 Specialist: High-Velocity IT module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: High-Velocity IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This module addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. It was designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing are included. What You Will Learn At the end of this course, participants will be able to: Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT. Understand the digital product lifecycle in terms of the ITIL operating model. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT. Know how to contribute to achieving value with digital products. Course Introduction Let's Get to Know Each Other Course Learning Objectives Target Audience Characteristics ITIL® 4 Certification Scheme Course Components Course Agenda Module-End Exercises Exam Details Introduction to High-Velocity IT High-Velocity IT Digital Technology Digital Organizations Digital Transformation High-Velocity IT Approaches Relevance of High-Velocity IT Approaches High-Velocity IT Approaches in Detail High-Velocity IT Operating Models Introduction ITIL® Perspective High-Velocity IT Aspects High-Velocity IT Applications ITIL® Building Blocks for High-Velocity IT Digital Product Lifecycle Service Value Streams Four Dimensions of Service Management ITIL® Management Practices High-Velocity IT Culture Key Behavior Patterns ITIL® Guiding Principles Supporting Models and Concepts for Purpose Ethics Design Thinking Supporting Models and Concepts for People Reconstructing for Service Agility Safety Culture Stress Prevention Supporting Models and Concepts for Progress Working in Complex Environments Lean Culture ITIL® Continual Improvement Model High-Velocity IT Objectives and Techniques High-Velocity IT Objectives High-Velocity IT Techniques Techniques for Valuable Investments Prioritization Techniques Minimum Viable Products and Services Product / Service Ownership A/B Testing Techniques for Fast Developments Basic Concepts Related to Fast Development Infrastructure as Code Reviews Continual Business Analysis Continuous Integration / Continuous Delivery (CI/CD) Continuous Testing Kanban Techniques for Resilient Operations Introduction to Resilient Operations Technical Debt Chaos Engineering Definition of Done Version Control Algorithmic IT Operations ChatOps Site Reliability Engineering (SRE) Techniques for Co-created Value Basic Concepts of Co-created Value Service Experience Techniques for Assured Conformance DevOps Audit Defense Toolkit DevSecOpsPeer Review

NETCONF and YANG training course description An introduction to NETCONF and YANG. The course progresses from what they are, why they are needed, and how to configure them onto a more detailed analysis of how NETCONF works and how to read YANG models. What will you learn Recognise the limits and problems of SNMP and the CLI. Describe the relationship between NETCONF and YANG. Configure NETCONF on network devices. Use NETCONF to configure devices. Read YANG models. NETCONF and YANG training course details Who will benefit: Network engineers. Prerequisites: Network management technologies Duration 1 day NETCONF and YANG training course content What are NETCONF and YANG? Network management and configuration issues. What is NETCONF? What is YANG? Protocols, data models, architecture. Hands on Configuring NETCONF on network devices, using NETCONF. NETCONF NETCONF layers, Secure transport: SSH, Messages: rpc, Operations, Content. Base operations: <get>, <get-config>, <edit-config>, <copy-config>, <delete-config>, <lock>,<unlock>, <close-session>, <kill-session> NETCONF datastores: :candidate, :startup, running. Hands on Retrieving a configuration with NETCONF, Editing a configuration with NETCONF. NETCONF more details NETCONF traffic flows, NETCONF capabilities, hello, capabilities exchange., Filtering data, atomic transactions, validating configurations. Hands on Using NETCONF. YANG YANG models, IETF standard YANG models, tree diagrams, an example: YANG interface management, Module header, Imports and includes, Containers, Lists, leaves, Data types, typedef, Instance data, XML. Hands on Reading YANG data models, creating a configuration instance.

Duration 3 Days 18 CPD hours This course is intended for Storage and virtual infrastructure administrators who are responsible for production support and administration of VMware vSAN 7. Overview By the end of the course, you should be able to meet the following objectives: Define the tasks involved in vSAN node management Updating and upgrading vSAN using VMware vSphere Lifecycle Manager™ Explain vSAN resilience and data availability features Reconfigure vSAN storage policies and observe the cluster-wide impact Perform vSAN cluster scale-out and scale-up operations Describe common vSAN cluster maintenance operations Control vSAN resync operations Configure vSAN storage efficiency and reclamation features Use VMware Skyline™ Health to monitor cluster health, performance, and storage capacity Describe vSAN security operations Configure vSAN Direct for cloud native applications Configure remote vSAN datastore and vSAN native file services Manage two-node cluster and stretched cluster advance operations In this three-day course, you learn about managing and operating VMware vSAN? 7. This course focuses on building the required skills for common Day-2 vSAN administrator tasks such as, vSAN node management, cluster maintenance, security operations and advanced vSAN cluster operations. You also gain practical experience through the completion of instructor-led activities and hands-on lab exercises. Course Introduction Introductions and course logistics Course objectives vSAN Node Management Recognize the importance of hardware compatibility Ensure the compatibility of driver and firmware versioning Use tools to automate driver validation and installation Apply host hardware settings for optimum performance Use vSphere Lifecycle Manager to perform upgrades vSAN Resilience and Data Availability Operations Describe vSAN storage policies Recognize the impact of a vSAN storage policy change Describe and configure the Object Repair Timer advanced option Plan disk replacement in a vSAN cluster Plan maintenance tasks to avoid vSAN object failures Recognize the importance of managing snapshot utilization in a vSAN cluster Configure the vSAN fault domains vSAN Cluster Maintenance Perform typical vSAN maintenance operations Describe vSAN maintenance modes and data evacuation options Assess the impact on cluster objects of entering maintenance mode Determine the specific data actions required after exiting maintenance mode Define the steps to shut down and reboot hosts and vSAN clusters Use best practices for boot devices Replace vSAN nodes vSAN Storage Space Efficiency Discuss deduplication and compression techniques Understand deduplication and compression overhead Discuss compression only mode Configure erasure coding Configure swap object thin provisioning Discuss reclaiming storage space with SCSI UNMAP Configure TRIM/UNMAP vSAN Cluster Performance Monitoring Describe how the Customer Experience Improvement Program (CEIP) enables VMware to improve products and services Use vSphere Skyline Health for monitoring vSAN cluster health Manage alerts, alarms, and notifications related to vSAN in VMware vSphere© Client? Create and configure custom alarms to trigger vSAN health issues Use IO Insight metrics for monitoring vSAN performance Analyse vsantop performance metrics Use a vSAN proactive test to detect and diagnose cluster issues vSAN Security Operations Identify differences between VM encryption and vSAN encryption Perform ongoing operations to maintain data security Describe the workflow of data-in transit encryption Identify the steps involved in replacing Key Management Server (KMS) vSAN Direct Discuss the use cases for vSAN Direct Understand the overall architecture of vSAN Direct Describe the workflow of vSAN Direct datastore creation Explore how vSAN Direct works with storage policy tagging Remote vSAN Discuss the use cases for remote vSAN Understand the high-level architecture Describe remote datastore operations Discuss the network requirement Interoperability between remote vSAN and VMware vSphere© High Availability vSAN Native File Service Discuss the use cases for vSAN file service Understand the high-level architecture of vSAN file service Discuss the authentication model Configure file shares Monitor file share health and capacity utilization Manage Advanced vSAN Cluster Operations Describe the architecture for stretched clusters and two-node clusters Understand the importance of witness node Describe how stretched cluster storage policies affect vSAN objects Create and apply a vSAN stretched cluster policy to meet specific needs Discuss stretched cluster failure scenarios and responses Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vSAN: Management and Operations [V7] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vSAN: Management and Operations [V7] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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The aim of this course is to provide learners with a comprehensive understanding of strategic options and techniques for implementing them. The course will cover topics such as the innovation matrix and types of innovation, McKinsey's horizontal model of innovation, Pareto analysis, strategy canvas, new product development, customer relationship management, customer loyalty, and retention strategies, evaluating marketing plans, and types of sales reports. After the successful completion of the course, you will be able to learn about the following, Understanding the Strategic Options And Techniques For Implementing The Same. Understanding Innovation Matrix And Types Of Innovation Learning more about Mckinsey's Horizontal Model Of Innovation Learning more about Pareto Analysis and Strategy Canvas Understanding more about New Product Development Learning more about Customer Relation Management and Customer Loyalty And Retention Strategies Evaluating Marketing Plans Types Of Sales Report Businesses today operate in a dynamic and competitive environment, requiring them to continuously innovate and adapt to remain relevant. This course will provide learners with a thorough understanding of the strategic options and techniques for implementing them. The course will start by exploring the innovation matrix and types of innovation, including product, process, service, and business model innovations. Learners will gain an understanding of how to use this framework to identify opportunities for innovation and choose the appropriate type of innovation to pursue. Businesses today operate in a dynamic and competitive environment, requiring them to continuously innovate and adapt to remain relevant. This course will provide learners with a thorough understanding of the strategic options and techniques for implementing them. The course will start by exploring the innovation matrix and types of innovation, including product, process, service, and business model innovations. Learners will gain an understanding of how to use this framework to identify opportunities for innovation and choose the appropriate type of innovation to pursue. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Strategising for Marketing Operations Self-paced pre-recorded learning content on this topic. Strategizing for Marketing Operations Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing Managers and Executives Business Development Managers Product Managers and Brand Managers Sales Managers and Representatives Market Researchers and Analysts Business Owners and Entrepreneurs Advertising and PR Professionals Supply Chain Managers Operations Managers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Getting Started The OTHM Level 4 Diploma in Logistics and Supply Chain Management aims to provide learners with an in-depth understanding of the key aspects of the logistics and supply chain management sector. The Level 4 units introduce contemporary business and LCSM topics, combining theoretical and practical knowledge to develop and enhance academic and research skills, logistics and the business environment, operations management, effective performance, planning and accountability, finance, communication, leadership, and teamwork. Upon completing this qualification, learners will be well-prepared to work in various logistics and supply chain management roles and pursue further studies. Key Benefits Understand the fundamentals of operations management and logistics management. Gain knowledge about warehousing and inventory management. Understand transportation and distribution. Understand the role of finance and accounting in a logistics business. Understand the sources of finance available to a logistics business. Be able to analyse the performance of a logistics business. Understand the concept and purpose of communication in a business context. Be able to communicate effectively in a business context. Key Highlights The program enables learners to develop a broad base of knowledge and skills, preparing them for various roles in the education and training field. Remember, the assessment for the qualification is solely based on assignments, so there's no need to worry about taking exams. With the School of Business and Technology London, you have the flexibility to complete the qualification at your own pace, choosing between online or blended learning from the comfort of your home. Learning materials, pathway materials, and study guides are developed by our OTHM-approved tutors, who are available around the clock through our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we offer comprehensive tutor support through our dedicated support desk. If you opt for blended learning, you'll also have the opportunity to participate in live sessions with an assigned tutor, which you can schedule at your convenience. Career Pathways Supply chain executives can earn an average of £30,420. Supply chain analysts can earn an average of £35,380. Supply chain planners can earn an average of £30,291. Supply chain managers can earn an average of £53,772. Supply chain directors at the executive level can earn an average of £102,411 About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Learners must be 18 years or older. A relevant NQF/QCF/RQF Level 3 Diploma or its equivalent is required. International students whose first language is not English must achieve a score of 5.5 or higher in the IELTS Examination or an equivalent test. Progression Learners who complete the OTHM Level 4 Diploma in Logistics and Supply Chain Management will be eligible to progress to the OTHM Level 5 Diploma in Logistics and Supply Chain Management. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. To know about the Qualification Structure, please get in touch with us at: admission@sbusinesslondon.ac.uk Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.