18128 Courses in Liverpool delivered Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to recognize and manage their emotions, behaviors and impulses and apply these skills to the world around them. Overview Upon successful completion of the Developing Emotional Intelligence course, participants will have the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. In this course, students will develop the skill of emotional intelligence to help maximize personal and professional success. Module One: Getting Started Getting Started Module Two: Introduction to Emotional Intelligence Defining Emotional Intelligence The Importance of EI Who Needs It? What Are Emotions? EQ vs. IQ Practical Illustration Module Three: The Components of EI Self-Management Self-Awareness Social Skills Internal Motivation Empathy Practical Illustration Module Four: Tools to Gain Control Journaling Meditation and Mindfulness Identifying Emotional Triggers Breathing Techniques Taking a Break Practical Illustration Module Five: Verbal Communication Skills Active Listening Asking Questions Consider Your Audience Choosing Your Words Be Authentic Practical Illustration Module Six: Nonverbal Communication Skills Body Language Tone Matters Facial Expressions Eye Contact Distance and Personal Space Practical Illustration Module Seven: Managing Relationships With Others Building Rapport Respond, Don?t React Show Gratitude Finding Common Ground Setting Boundaries Practical Illustration Module Eight: Overcoming Obstacles Recognizing and Admitting Failure Disagreeing Constructively Staying Cool Under Pressure Be Open to Perspectives The Power of Forgiveness Practical Illustration Module Nine: Application to Business Practices Working as a Team Setting Business Goals Interviewing for Successful Hires Giving and Receiving Feedback Customer Experience and Rapport Practical Illustration Module Ten: Benefits of Being Emotionally Aware Strong Interpersonal Relationships Able to Manage Change Reduced Stress and Anxiety Improved Decision Making Boosts Employee Morale Practical Illustration Module Eleven: Making an Impact Creating a Powerful First Impression Maintaining Your Composure Inspiring Leadership Gaining Self-Confidence Patience and Practice Practical Illustration Module Twelve: Wrapping Up Words from the Wise Additional course details: Nexus Humans Developing Emotional Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developing Emotional Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Report Authors Overview Create query models Create reports based on query relationships Introduction to dimensional data Introduction to dimensional data in reports Dimensional report context Focus your dimensional data Calculations and dimensional functions Create advanced dynamic reports This offering teaches Professional Report Authors about advanced report building techniques using relational data models, dimensional data, and ways of enhancing, customizing, managing, and distributing professional reports. The course builds on topics presented in the Fundamentals course. Activities will illustrate and reinforce key concepts during this learning activity. Create query models Build a query and connect it to a report Answer a business question by referencing data in a separate query Create reports based on query relationships Create join relationships between queries Combine data containers based on relationships from different queries Create a report comparing the percentage of change Introduction to dimensional reporting concepts Examine data sources and model types Describe the dimensional approach to queries Apply report authoring styles Introduction to dimensional data in reports Use members to create reports Identify sets and tuples in reports Use query calculations and set definitions Dimensional report context Examine dimensional report members Examine dimensional report measures Use the default measure to create a summarized column in a report Focus your dimensional data Focus your report by excluding members of a defined set Compare the use of the filter() function to a detail filter Filter dimensional data using slicers Calculations and dimensional functions Examine dimensional functions Show totals and exclude members Create a percent of base calculation Create advanced dynamic reports Use query macros Control report output using a query macro Create a dynamic growth report Create a report that displays summary data before detailed data and uses singletons to summarize information Design effective prompts Create a prompt that allows users to select conditional formatting values Create a prompt that provides users a choice between different filters Create a prompt to let users choose a column sort order Create a prompt to let users select a display type Examine the report specification Examine report specification flow Identify considerations when modifying report specifications Customize reporting objects Distribute reports Burst a report to email recipients by using a data item Burst a list report to the IBM Cognos Analytics portal by using a burst table Burst a crosstab report to the IBM Cognos Analytics portal by using a burst table and a master detail relationship Enhance user interaction with HTML Create interactive reports using HTML Include additional information with tooltips Send emails using links in a report Introduction to IBM Cognos Active Reports Examine Active Report controls and variables Create a simple Active Report using Static and Data-driven controls Change filtering and selection behavior in a report Create interaction between multiple controls and variables Active Report charts and decks Create an Active Report with a Data deck Use Master detail relationships with Decks Optimize Active Reports Create an Active Report with new visualizations

If you've ever phoned a GP surgery or hospital and been greeted by someone who seems to know everything — that’s the work of a Medical Administrator. This course gives you the knowledge to handle medical paperwork, book appointments, manage patient records, and decode the mysterious world of medical jargon — without the need for a white coat or a stethoscope. It’s built for anyone who wants to move confidently into a medical office setting, learning everything from basic office procedures to patient confidentiality and communication techniques — all without leaving your sofa. The UK healthcare sector is one of the busiest in Europe, with over 1.5 million NHS staff and rising demand for admin professionals who keep things running smoothly behind the scenes. With this online course, you'll find out how medical offices stay organised, how records are handled, and how the front desk often runs the show — all while keeping it calm and polite. Whether you're aiming for a role in a hospital, private clinic or GP surgery, this course walks you through the essentials in a way that makes sense. No jargon. No fluff. Just everything you need to know to get moving in the world of medical admin. Learning outcome: After completing this course successfully, you will Learn about clinical and medical administration Understand how to manage a filing system and medical records Understand how to preserve confidentiality in a medical setting Learn the terminology and jargon used in medical Know how to keep up with workplaces safety Acquire an understanding of healthcare information technology Learn about legal considerations and ethics Key Features of the Medical Administrator Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Medical Administrator course is as follows: ***Medical Administrator*** Module 01: Introduction to Medical and Clinical Administration Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Medical (Clinical) Coding and Billing Module 11: Legal aspects and Ethics Accreditation All of our courses, including this Medical Administrator course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your courses, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone can enrol in this Medical Administrator course. This course will provide a wealth of information for: Anyone who enjoys learning new skills Anyone looking to get ready for greater employment opportunities Anyone seeking to enhance their career in order to obtain promotions Anyone who wishes to raise their current abilities to a higher level. Career path You will be able to pursue a number of careers after completing this course, including: Medical Secretary Health records clerk Medical Assistant Medical Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

When faced with a life-threatening emergency, knowing what to do in those first crucial moments can make all the difference. This Basic Life Support Course is designed to help learners build a solid understanding of essential response techniques, including how to recognise signs of distress, manage airways, and deliver effective chest compressions in line with current guidelines. It’s structured for those who want to gain valuable knowledge without the need for physical attendance — offering flexible, accessible learning from any device. Whether you’re brushing up your knowledge or starting from scratch, the course keeps things clear, concise, and focused. The material is thoughtfully laid out to support learners at any stage, making it ideal for professionals in healthcare-related fields, as well as responsible individuals looking to broaden their emergency awareness. With engaging lessons and an easy-to-follow format, you’ll gain the confidence to act wisely and calmly when it matters most. Key Features of the Course : Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Introduction to Basic Life Support Basic Life Support for Adults Basic Life Support for Children Basic Life Support for Infants Cardiopulmonary Resuscitation Objectives Airway Management Relief of Choking Major Injuries Medical Emergency Initial Assessment Objectives Additional Gifts Life coaching Course *** (Offer Ends Soon) *** Course Curriculum Basic Life Support The detailed curriculum outline of our course is as follows: Module 01 Introduction to Basic Life Support Basic Life Support Key steps in BLS Duty of Care Chain of Survival Emotional Stress and Fear of Doing Something Wrong Modul 02 Basic Life Support for Adults Introduction to Basic Life Support for Adults One Rescuer BLS/CPR for Adults Two-Rescuer BLS/CPR for Adults Adult Mouth-to-Mask and Bag-Mask Ventilation Adult Basic Life Support (BLS) Algorithm Use of the Automated External Defibrillator (AED) Module 03 Basic Life Support for Children BLS Differences for Adults and Children One-rescuer BLS for Children Two-rescuer BLS for Children Pediatric BLS Algorithm Child Ventilation Module 04 Basic Life Support for Infants Differences between BLS for Children and Infants One-rescuer BLS for infants Two-rescuer BLS for infants Automated External Defibrillator Infants and Children Module 05 Cardiopulmonary Resuscitation Objectives Starting CPR - Support Circulation Drowning Ventilations Full CPR Use of Oxygen During Resuscitation Special Circumstances with Resuscitation Module 06 Airway Management The Airway Management Mouth-To-Mouth Rescue Breathing Rescue Breathing Module 07 Relief of Choking What is Choking? Choking in an Adult or Child Older than One Year Choking in Infants Module 08 Major Injuries Head injuries or Concussions Neck & Back Injuries Ankle and Foot Injuries Fractures Dislocations Bleeding Module 09 Medical Emergency Heart Attack Stroke Asthma Attack Diabetic Hyperglycemia & Hypoglycemia Seizures Module 10 Initial Assessment Objectives The Underlying Principles The Three Steps to the Assessment Sequence Assessing Responsiveness Recovery Position Log Roll Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Course Overview In order to manage money, wealth management employs a variety of financial disciplines, including retirement planning, legal or estate planning, accounting and tax services, and financial and investment advice. This Wealth Manager training course is designed to meet the needs of investors, advisers, or organisations and will impart knowledge that may be used right away. This course covers all facets of wealth management and emphasises the need for effective investment management. With the help of this curriculum, you can investigate the most recent business tactics, assess and use cutting-edge investment strategies, and examine important market trends and difficulties. By concentrating on asset management, business strategy and development, and investment strategy and execution, this program’s main goal is to maximise your competitive edge. Enrol in this Wealth Manager course to learn new wealth management strategies from the greatest academics and business professionals. Learning Outcomes After completing the Wealth Manager course, students will be able to: Discover the duties of a wealth manager and the services they offer. Identify effective techniques and allocations for investing a variety of assets. Recognise all the phases involved in the financial planning process. Learn the foundational concepts of financial risk and return. Understand how to manage large investment programmes and diverse portfolios Learn how to apply your understanding of the UK tax system to achieve the greatest results. Assessment and Certification At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Wealth management career involves rendering Financial Advisory Services, Accounting Services, Estate Planning, Insurance Policies, Investments in Equity & Debt Markets, Retirement Planning, etc. It’s quite well known that this extensive course on wealth management helps people get ready for work chances in the UK. It also helps you develop your career in the relevant sector. This online course will help one to develop the skills necessary to do a better job. Salary ranges for jobs requiring a similar level of knowledge in the UK today range from £47,000 to £59,000 per year. It could be useful for any related industry job, such as: Wealth Manager Financial Manager Wealth Management Administrator

Hospitality Management Training Course Overview The Hospitality Management Training Course provides a detailed introduction to the structure, operations, and key functions within the hospitality and hotel industry. From managing front office operations to overseeing housekeeping, food services, and customer satisfaction, this course offers a comprehensive look at the essential responsibilities of hospitality professionals. You will explore recruitment processes, staff development, quality control, e-hospitality tools, and financial management. The course also touches on marketing techniques within the travel and tourism industry, helping learners understand how to attract and retain customers in a competitive environment. Designed with practical insight, this training prepares individuals to lead with confidence, enhance service delivery, and adapt to the evolving demands of the hospitality sector. Learning Outcomes Understand the core principles of hospitality management. Gain insight into the structure and functions of the hotel industry. Learn how recruitment and selection work in hospitality roles. Explore training and development strategies for hospitality teams. Manage front office and guest services effectively. Oversee housekeeping, engineering, and security operations. Handle food and beverage management responsibilities. Deliver and maintain high service quality standards. Apply marketing methods specific to travel and tourism. Understand accounting practices and customer satisfaction tools in hospitality. Who Is This Course For This course is ideal for individuals who want to start or advance a career in hospitality. It suits hotel staff, front office workers, customer service representatives, and anyone interested in managing guest experiences and hotel operations. Eligibility Requirements No previous experience is required to enrol. A good understanding of English and a strong interest in hospitality and customer service are recommended. Entry Requirements Age Requirement: Applicants must be 16 or older, making the course accessible to both young learners and adults. Academic Background: No prior qualifications required, open to all backgrounds. Language Proficiency: A good understanding of English is essential, as all lessons are in English. Numeracy Skills: Basic writing and numeracy skills are needed to follow the course content. Why Choose Us Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Upon completion, learners can pursue roles in hotel management, front office supervision, guest services, event coordination, and food and beverage operations. This course can also serve as a stepping stone for further study in hospitality or tourism management.

Hospitality Management Training Course Overview The Hospitality Management Training Course provides a detailed introduction to the structure, operations, and key functions within the hospitality and hotel industry. From managing front office operations to overseeing housekeeping, food services, and customer satisfaction, this course offers a comprehensive look at the essential responsibilities of hospitality professionals. You will explore recruitment processes, staff development, quality control, e-hospitality tools, and financial management. The course also touches on marketing techniques within the travel and tourism industry, helping learners understand how to attract and retain customers in a competitive environment. Designed with practical insight, this training prepares individuals to lead with confidence, enhance service delivery, and adapt to the evolving demands of the hospitality sector. Learning Outcomes Understand the core principles of hospitality management. Gain insight into the structure and functions of the hotel industry. Learn how recruitment and selection work in hospitality roles. Explore training and development strategies for hospitality teams. Manage front office and guest services effectively. Oversee housekeeping, engineering, and security operations. Handle food and beverage management responsibilities. Deliver and maintain high service quality standards. Apply marketing methods specific to travel and tourism. Understand accounting practices and customer satisfaction tools in hospitality. Who Is This Course For This course is ideal for individuals who want to start or advance a career in hospitality. It suits hotel staff, front office workers, customer service representatives, and anyone interested in managing guest experiences and hotel operations. Eligibility Requirements No previous experience is required to enrol. A good understanding of English and a strong interest in hospitality and customer service are recommended. Entry Requirements Age Requirement: Applicants must be 16 or older, making the course accessible to both young learners and adults. Academic Background: No prior qualifications required, open to all backgrounds. Language Proficiency: A good understanding of English is essential, as all lessons are in English. Numeracy Skills: Basic writing and numeracy skills are needed to follow the course content. Why Choose Us Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Upon completion, learners can pursue roles in hotel management, front office supervision, guest services, event coordination, and food and beverage operations. This course can also serve as a stepping stone for further study in hospitality or tourism management.

Overview In the dynamic world of property sales, becoming a successful estate agent requires more than just basic knowledge; it demands a comprehensive understanding of the industry. Our Real Estate Agents | Online Course offers an in-depth exploration of all essential aspects of real estate, equipping you with the skills needed to excel as an estate agent. From mastering property valuation and market analysis to learning advanced negotiation techniques, this course is designed to prepare you for a thriving career in real estate. Our online course provides flexible learning options, allowing you to gain expertise in key areas such as property management, client relations, and legal regulations affecting estate agents. With engaging content and practical insights, you'll develop the knowledge and confidence needed to navigate the real estate market and advance your career as a top-notch estate agent. Enrol today and take the first step towards becoming a successful real estate professional. Key Features of the Course: FREE Real Estate Agents CPD-accredited certificate Get a free student ID card with Real Estate Agents training (£10 applicable for international delivery) Lifetime access to the Real Estate Agents course materials The Real Estate Agents program comes with 24/7 tutor support Get instant access to this Real Estate Agents course Learn Real Estate Agents training from anywhere in the world The Real Estate Agents training is affordable and simple to understand The Real Estate Agents training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the Real Estate Agents | Online Course course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Real Estate Agents | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Real Estate Agents | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 13 lectures • 07:30:00 total length •Module 1: Estate Agent: An Introduction: 00:04:00 •Module 2: Different Types of Estate Agents: 00:04:00 •Module 3: Getting Started on the Job: 00:04:00 •Module 4: Listing Property: Finding the Sellers: 00:05:00 •Module 5: Valuation Process: 00:05:00 •Module 6: Negotiating as Estate Agent: 00:05:00 •Module 7: Selling Property: Finding the Buyers: 00:05:00 •Module 8: Letting Property: 00:06:00 •Module 9: Technology for Estate Agents: 00:07:00 •Module 10: Regulation of Estate Agents: 00:05:00 •Additional Reading Materials - Real Estate Agents: 06:00:00 •Mock Exam - Real Estate Agents | Online Course: 00:20:00 •Final Exam - Real Estate Agents | Online Course: 00:20:00

This IT Security Basics course provides a scientific approach to safeguarding information, delving into the core principles that protect our digital infrastructure. Equip yourself with the knowledge to defend against cyber threats and secure sensitive data.

Duration 3 Days 18 CPD hours This course is intended for Developers, Functional Testers, Test Automation Specialists, Performance Specialists, Environment and Data Specialists, Security Specialists Prerequisites for taking part in the workshop: It is recommended that participants should have completed the ISTQB© Certified Tester Foundation Level certification, or have attended the workshop. Overview Defined tasks need to be structured according to the technical requirements and the internal structure of the system needs to be analysed in detail in order to achieve the expected level of quality and detect errors during development. The ISTQB© Advanced Level Technical Test Analyst certification will teach you on the basis of the current ISTQB© Advanced Level syllabus. The various procedures, techniques and tools for non-functional system testing will be explained, and you will then be in a position to apply these in your future work as a Technical Test Analyst. The three-day certification will be followed by a two-hour examination. During the workshop, our experienced trainers will fully prepare you for the ISTQB© Advanced Level Technical Test Analyst examination. Following on from the ISTQB© Certified Tester Foundation Level training, this workshop covers the increasing technical challenges faced by system testing in particular. Topic 1 Tasks of a Technical Test Analyst in risk-based testing Topic 2 Structure-based testing: Simple condition test, condition/decision test, modified condition/decision test, multiple condition test, path test, API test, selection of structure-based procedures Topic 3 Analytical testing methods: static analysis (control flow analysis, data flow analysis, improved maintainability/adaptability with static analysis, call graphs), dynamic analysis (detection of memory leaks/?rogue? pointers, analysis of system performance) Topic 4 Quality features in technical tests (ISO 25000 standard): Planning aspects of technical testing, security testing, reliability testing, performance testing, resource usage, maintainability testing, portability testing Topic 5 Review checklists (architecture and code reviews) Topic 6 Testing tools and automation, tool integration, test automation projects, specific testing tools Topic 7 Practical exercises on all core topics Notes In order to take the examination, you must show at least 18 months? practical experience as a tester and be certified at ISTQB© Foundation Level. Confirmation from your employer or from your reference customers are accepted as proof of practical experience. Additional course details: Nexus Humans ISTQB Certified Tester, Advanced Level - Technical Test Analyst training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ISTQB Certified Tester, Advanced Level - Technical Test Analyst course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.