18566 Courses in Leicester delivered Online

Are you looking to enhance your Hospitality Management Diploma skills? If yes, then you have come to the right place. Our comprehensive course on Hospitality Management Diploma will assist you in producing the best possible outcome by mastering the Hospitality Management Diploma skills. The Hospitality Management Diploma course is for those who want to be successful. In this course, you will learn the essential knowledge needed to become well versed in Hospitality Management. Learning Goals: Learn about the key roles of hospitality management Get an overview of the hotel industry Selection Training and Recruitment Process in Hospitality Industry How to manage front office operations How to manage housekeeping, engineering and security operations How to Manage Service Quality in the Hospitality Industry Travel and tourism business marketing Accounting in the Hospitality Industry E-hospitality and technology usage and strategies Key Feature of Hospitality Management Diploma : Lifetime Access. Unlimited Retake Exam & Tutor Support. Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee. Hospitality Management Diploma Course Curriculum: Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in the Hospitality Industry Module 04: The Process of Development and Training in the Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in the Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in the Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Hospitality Management Diploma course. Requirements To enrol in this Hospitality Management Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Hospitality Management Diploma, such as- Hotel Manager Hospitality Account Manager Director of Operations Hospitality Supervisor Human Resources Advisor Explore each of the roles available and how you can start your career in this platform. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Are you looking to enhance your Psychological Wellbeing skills? If yes, then you have come to the right place. Our comprehensive course on Psychological Wellbeing will assist you in producing the best possible outcome by mastering the Psychological Wellbeing skills. The Psychological Wellbeing course is for those who want to be successful. In the Psychological Wellbeing course, you will learn the essential knowledge needed to become well versed in Psychological Wellbeing. Our Psychological Wellbeing course starts with the basics of Psychological Wellbeing and gradually progresses towards advanced topics. Therefore, each lesson of this Psychological Wellbeing course is intuitive and easy to understand. Why would you choose the Psychological Wellbeing course from Compliance Central: Lifetime access to Psychological Wellbeing course materials Full tutor support is available from Monday to Friday with the Psychological Wellbeing course Learn Psychological Wellbeing skills at your own pace from the comfort of your home Gain a complete understanding of Psychological Wellbeing course Accessible, informative Psychological Wellbeing learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Psychological Wellbeing Study Psychological Wellbeing in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Psychological Wellbeing Course Psychological Wellbeing Curriculum Breakdown of the Psychological Wellbeing Course Module 01: Introduction to Psychotherapy Module 02: Skills of a Psychological Wellbeing Practitioner Module 03: Types of Therapies Module 04: Engaging and Assessing the Patients Module 05: Low Intensity CBT Treatment Module 06: Forms of Psychotherapy Module 07: Helping the Client in Crisis Module 08: Crisis Intervention CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Psychological Wellbeing course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Psychological Wellbeing. It is also great for professionals who are already working in Psychological Wellbeing and want to get promoted at work. Requirements To enrol in this Psychological Wellbeing course, all you need is a basic understanding of the English Language and an internet connection. Career path The Psychological Wellbeing course will enhance your knowledge and improve your confidence. Clinical Psychologist: £35,000 to £85,000 per year Counsellor or Therapist: £25,000 to £55,000 per year Mental Health Nurse: £25,000 to £40,000 per year Occupational Psychologist: £35,000 to £75,000 per year Health and Wellbeing Coach: £20,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Are you looking to enhance your Customer Service & CRM skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service & CRM will assist you in producing the best possible outcome by mastering the Customer Service & CRM skills. The Customer Service & CRM course is for those who want to be successful. In the Customer Service & CRM course, you will learn the essential knowledge needed to become well versed in Customer Service & CRM. Our course starts with the basics of Customer Service & CRM and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service & CRM course is intuitive and easy to understand. Why would you choose the Customer Service & CRM course from Compliance Central: Lifetime access to Customer Service & CRM course materials Full tutor support is available from Monday to Friday with the Customer Service & CRM course Learn Customer Service & CRM skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service & CRM course Accessible, informative Customer Service & CRM learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the bundle Study Customer Service & CRM in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Course Improve your chance of gaining in demand skills and better earning potential by completing the Customer Service & CRM Curriculum Breakdown of the Customer Service & CRM Course Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service & CRM course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service & CRM. It is also great for professionals who are already working in Customer Service & CRM and want to get promoted at work. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service & CRM course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service & CRM. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Are you looking to enhance your First Aid skills? If yes, then you have come to the right place. Our comprehensive course on First Aid will assist you in producing the best possible outcome by mastering the First Aid skills. The First Aid course is for those who want to be successful. In the First Aid course, you will learn the essential knowledge needed to become well versed in First Aid. Our First Aid course starts with the basics of First Aid and gradually progresses towards advanced topics. Therefore, each lesson of this First Aid course is intuitive and easy to understand. Why would you choose the First Aid course from Compliance Central: Lifetime access to First Aid course materials Full tutor support is available from Monday to Friday with the First Aid course Learn First Aid skills at your own pace from the comfort of your home Gain a complete understanding of First Aid course Accessible, informative First Aid learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the First Aid Study First Aid in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your First Aid Course First Aid Curriculum Breakdown of the First Aid Course Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing with Minor Injuries at the Workplace Module 08: Secondary Illness Loss of Responsiveness and CPR Module 09: Secondary Illness Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing With Fractures and Dislocations Module 12: Call for an Emergency CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The First Aid course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in First Aid. It is also great for professionals who are already working in First Aid and want to get promoted at work. Requirements To enrol in this First Aid course, all you need is a basic understanding of the English Language and an internet connection. Career path The First Aid course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to First Aid. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview of Diploma in Caregiving Caregiving is a growing field in the UK. Over 12 million people are 65 or older. This means there's a big need for trained caregivers. This Diploma in Caregiving teaches you how to care for adults. You can work in their homes or care settings. The course covers many important topics. These include adult care, medication management, and keeping vulnerable people safe. Our course covers many important topics. You will learn to safeguard vulnerable adults, communicate effectively in care settings, and prevent infections. We also teach adult nursing and basic life support so that you will be ready for emergencies.   Communication is key in caregiving. This course shows you how to talk well with the people you care for. You'll also learn how to work with adults at different life stages. Each stage has its own needs. The course helps you understand these needs. This knowledge will make you a better caregiver.  This course is perfect for anyone who wants to work in adult care. It is also great for those interested in domiciliary care and home caregiving. If you want to understand the basics of caregiving or improve your skills in adult nursing, this course is for you. It is also ideal for those who care about safeguarding and supporting vulnerable adults.  Join us today and take the first step toward a meaningful career in caregiving. With our Diploma in Caregiving, you will be ready to meet the growing demand for skilled caregivers in the UK. Start your journey now and make a positive impact on the lives of those in need. Get a Quick Look at The Course Content: This Diploma in Caregiving Course will help you to learn: Understand adult care across different life stages. Apply safety protocols in domiciliary care settings. Administer basic life support and resuscitation. Manage and administer medication correctly. Safeguard vulnerable adults effectively and responsibly. Communicate efficiently in caregiving environments. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Diploma in Caregiving. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Diploma in Caregiving course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Aspiring caregivers aiming to work with adults in various settings. Individuals interested in domiciliary care and home caregiving. Those looking to understand the fundamentals of caregiving. Caregivers seeking to enhance their skills in adult nursing. Anyone passionate about safeguarding and supporting vulnerable adults. Requirements You don't need any educational qualification or experience to enrol in the Diploma in Caregiving course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Diploma in Caregiving Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Home Caregiver - £18K to 25K/year. Domiciliary Carer - £19K to 26K/year. Mental Health Nurse - £24K to 40K/year. Adult Care Worker - £20K to 30K/year. Medication Administration Specialist - £22K to 32K/year. Course Curriculum Prerequisite Document Prerequisite Document 00:20:00 Diploma in Caregiving Module 01: Adult Care in Different Life Stages 00:17:00 Module 02: Working with Adults 00:30:00 Module 03: Introduction to Domiciliary Care 00:15:00 Module 04: Health and Safety for Domiciliary Carers 00:33:00 Module 05: CSTF Infection Prevention and Control 00:37:00 Module 06: CSTF Resuscitation - Basic Life Support 00:24:00 Module 07: Medication Management and Administration 00:18:00 Module 08: Mental Health Care 00:23:00 Module 09: Safeguarding of Vulnerable Adults 00:15:00 Module 10: Safeguarding Legislations 00:25:00 Module 11: Safeguarding Vulnerable Adults Policy, Roles and Responsibilities 00:23:00 Module 12: Importance of Communication in Care 00:33:00 Module 13: Sharing Information and Responding to a Disclosure 00:20:00 Module 14: Reporting Your Concern 00:17:00 Module 15: Adult Nursing 00:05:00 Module 16: Health and Safety 00:26:00 Module 17: Hygiene 00:28:00 Module 18: Rest and Sleep Management 00:17:00 Module 19: Mobility and Immobility Issues of Patients 00:15:00 Module 20: Pain Management 00:23:00 Module 21: Nutrition 00:14:00 Module 22: Assisting with Elimination 00:28:00 Module 23: Oxygenation 00:28:00 Module 24: Introduction to End of Life Care 00:18:00 Module 25: Health and Social Care 00:19:00 Module 26 : Principles, Theories, and Values of Person-Centred Care 00:14:00 Module 27: Complexities of Consent 00:15:00 Module 28: Caregiving for Dementia 00:10:00

Gym Instructor Online Training Our exclusive Gym Instructor course is designed to provide students with in-depth knowledge about health and fitness. The Gym Instructor course will provide you with an introduction for starting your career in the fitness industry. Becoming a gym instructor will test your knowledge and practicality. However, it can also be a very enjoyable and rewarding career. Working as a Gym Instructor : Gym Instructor always requires new skills to learn and new knowledge to acquire, this Gym Instructor course will provide you all the necessary knowledge and skills to succeed in this field. Through this Gym Instructor course you will learn about the science behind muscle growth. The Gym Instructor course also covers a wide range of bodybuilding and weight loss workouts, such as the bench press, dumbbell squats, curls, lunges, deadlifts, bicycle crunches, and much more. By the end of this Gym Instructor course, you will be able to help your clients achieve their fitness goals and begin a rewarding career in the fitness industry. Whether you are a beginner in this field or looking to expand your knowledge, this Gym Instructor course will guide you to the highest point of success. Enrol on our Gym Instructor course now and advance your career in the fitness industry! Learning Outcomes After completing this Gym Instructor : Gym Instructor course, learners will be able to: Gain a thorough understanding of bodybuilding & weight training. Learn about a range of exercises. Learn how to make a workout plan & diet plan. Understand benefits of sleep for exercise recovery Gain in-depth knowledge about supplements [ Note: Free PDF certificate as soon as completing the Gym Instructor Course] Gym Instructor Training Course Curriculum of GYM Instructor Module 1: Introduction to Gym Instructor Module 2: Exercises Module 3: Workout Plan Module 4: Diet Plan Module 5: Sleep Module 6: Supplements Assessment Method of Gym Instructor After completing each module of the Gym Instructor : Gym Instructor course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Gym Instructor After completing the MCQ/Assignment assessment for this Gym Instructor : Gym Instructor course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Gym Instructor Online Training This Gym Instructor course is ideal for anyone who is passionate about fitness and wants to work as a Gym Instructor or Personal Trainer. Requirements Gym Instructor Online Training There are no specific requirements for this Gym Instructor : Gym Instructor course because it does not require any advanced knowledge or skills. Career path Gym Instructor Online Training This Gym Instructor : Gym Instructor course is ideal for anyone who is passionate about fitness and wants to work as a Gym Instructor or Personal Trainer.

Search Engine Optimisation (SEO) is an indispensable skill in today's digital world, with businesses increasingly recognising the value of a robust online presence. As more and more companies strive to improve their search engine rankings, the demand for skilled SEO professionals is skyrocketing, opening up a wealth of opportunities in this rapidly growing industry. Discover the secrets of Search Engine Optimisation and become an indispensable asset to any business with our comprehensive SEO course. Unlock the power of organic search, driving traffic, and higher rankings with cutting-edge strategies that'll leave your competition in the dust. Dive deep into the world of SEO, from core concepts to advanced techniques, mastering on-page optimisation, keyword research, and content creation. Build your skillset and maximise your potential in the ever-evolving digital landscape with our expertly crafted course curriculum. Learning Outcomes: Understand the fundamentals of SEO. Master on-page optimisation techniques. Conduct thorough keyword research. Optimise keywords for maximum impact. Craft high-quality SEO content. Execute off-page SEO strategies. Analyse and measure SEO success. Implement SEO best practices. Along with the Search Engine Optimisation course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. SEO - Master Search Engine Optimisation in 2021 Section 1: Introduction to the SEO Course Section 2: SEO Core Concepts Section 3: On - Page Optimisation Section 4: Keyword Research & Optimisation Section 5: SEO Content Writing Section 6: Off Page SEO Section 7: Conclusion CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Marketing professionals. Digital marketers. Small business owners. Freelancers. Web developers. Content creators. Bloggers. Requirements To enrol in this Search Engine Optimisation course, all you need is a basic understanding of the English Language and an internet connection. Career path SEO Specialist - £25-45k/year. SEO Manager - £35-55k/year. Content Marketing Manager - £30-50k/year. Digital Marketing Manager - £35-60k/year. SEO Copywriter - £22-40k/year. SEO Consultant - £30-60k/year. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Driving Safety skills? If yes, then you have come to the right place. Our comprehensive course on Driving Safety will assist you in producing the best possible outcome by mastering the Driving Safety skills. The Driving Safety course is for those who want to be successful. In the Driving Safety course, you will learn the essential knowledge needed to become well versed in Driving Safety. Our Driving Safety course starts with the basics of Driving Safety and gradually progresses towards advanced topics. Therefore, each lesson of this Driving Safety course is intuitive and easy to understand. Why would you choose the Driving Safety course: Lifetime access to Driving Safety course materials Full tutor support is available from Monday to Friday with the Driving Safety course Learn Driving Safety skills at your own pace from the comfort of your home Gain a complete understanding of Driving Safety course Accessible, informative Driving Safety learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Driving Safety Study Driving Safety in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Driving Safety course Driving Safety Curriculum Breakdown of the Driving Safety Course Module 01: Introduction to Safe Driving Module 02: Reading the Signals and Marks on the Road Module 03: Pre-Journey Safety Check (Vehicle and Driver) Module 04: Safe Driving Tactics for Driving in the UK Module 05: Driving in Poor Condition Module 06: Driving and Human Health Module 07: In the Events of Accidents and Breakdowns Module 08: Laws and Policies Involving Road Safety CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Driving Safety course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Driving Safety. It is also great for professionals who are already working in Driving Safety and want to get promoted at work. Requirements To enrol in this Driving Safety course, all you need is a basic understanding of the English Language and an internet connection. Career path The Driving Safety course will enhance your knowledge and improve your confidence. Driving Instructor: £25,000 to £40,000 per year Fleet Safety Manager: £30,000 to £50,000 per year Defensive Driving Trainer: £28,000 to £45,000 per year Road Safety Officer: £25,000 to £35,000 per year Health and Safety Manager (Transportation): £35,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you ready to thrive when the pressure is on? Introducing our comprehensive course: Decision Making in High Stress Situations. In today's fast-paced world, the ability to make sound decisions under pressure is a crucial skill for success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will explore how to make decisions when they're feeling stressed out. They'll start by understanding what decision making is all about and how stress affects it. They'll dive into different types of stress and how they can mess with decision making. Then, they'll learn how time pressure can add to the stress and affect decisions. Next, they'll look at making decisions when they're feeling stressed on a personal level and within an organization. Finally, they'll learn about using decision making to manage conflicts effectively. Overall, this course helps learners understand how stress impacts decision making and equips them with strategies to make better decisions even when they're under pressure. Course Curriculum Module 01: Introduction to Decision Making Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision Making Under Stress Module 05: Organizational Level Decision Making Under Stress Module 06: Decision Making for Conflict Management Learning Outcomes: Understand key decision-making principles in high-pressure environments. Analyze the impact of stress on decision-making effectiveness. Implement strategies to mitigate time-related stress in decision making. Apply personal-level decision-making techniques to navigate stress-induced situations. Evaluate organizational-level decision-making processes under high-stress conditions. Utilize decision-making strategies for effective conflict management resolutions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Decision Making in High Stress Situations 1:39:57 1: Module 01: What is Decision Making 21:12 2: Module 02: Stress and Its Impact 15:14 3: Module 03: Time Stress and Decision Making 15:17 4: Module 04: Personal Level Decision Making Under Stress 19:15 5: Module 05: Organizational Level Decision Making Under Stress 11:23 6: Module 06: Decision Making for Conflict Management 16:36 7: CPD Certificate - Free 01:00 Who is this course for? Professionals seeking to enhance decision-making skills under stress. Managers aiming to improve team decision-making in stressful situations. Individuals aspiring to excel in high-pressure decision-making roles. Leaders navigating complex decision-making scenarios amidst stressful environments. Teams aiming to enhance collective decision-making capabilities under stress. Career path Crisis Management Consultant Emergency Response Coordinator Air Traffic Controller Military Strategist Trauma Surgeon Financial Trader Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Customer Service course is ideal for both job seekers and current employees. Learning Outcomes After completing this Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Why Choose this Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Free Courses included with Customer Service Course Course 01: Dealing With Difficult People Course 02: Anger Management Customer Service Training An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. Course Curriculum of Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Customer Service course. Customer Service Training 39:00 1: Customer Service Training 39:00 PDF Who is this course for? Customer Service Online Training This customer service course is ideal for- Candidates who are looking for a career change. Candidates who want to boost their CVs in order to improve their job chances should read on. Customer support representatives who want to advance their careers by honing their skills. Those who plan to continue their education after graduation. Company owners, administrators, and supervisors. Anyone looking for a rewarding job in customer service. Requirements Customer Service Online Training There are no specific requirements for Customer Service course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.