43143 Courses in Leeds delivered Online

Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Level 2 Interview Skillscourse will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Level 2 Interview Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Level 2 Interview Skills course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Level 2 Interview Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Interview Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 2 Interview Skills Bundle Course Course 01: Level 2 Interview Skills Course 02: Workplace Stress Management Course 03: Dealing With Difficult People ***Other Benefits of Level 2 Interview Skills Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Interview Skills course] Course Curriculum of Level 2 Interview Skills Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- Assessment Method After completing each module of the Level 2 Interview Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Interview Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Interview Skills course is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Level 2 Interview Skills course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Overview The Office Administration, Skills and Legal Secretary course is the complete training package for anyone looking to kickstart or develop a career in this field. It covers fundamental office procedures, taking an in-depth look at the office procedure guide. With step-by-step guidance, you will learn best practices for business writing, etiquette for dealing with clients on the phone, how to deal with conflict, deliver winning presentations, and much more. On successful completion, you will have the practical and theoretical knowledge to implement the strategies and techniques learnt in this course and apply them in a real-life context. Fast track your career online and add in-demand skills and credentials to your resume. Why buy this Office Administration, Skills and Legal Secretary? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Administration, Skills and Legal Secretary you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Administration, Skills and Legal Secretary does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Office Administration, Skills and Legal Secretary was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Office Administration, Skills and Legal Secretary is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 00:00:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:09:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:23:00 Module 09: Meeting Management Meeting Management 01:24:00 Mock Exam Mock Exam - Office Administration, Skills and Legal Secretary Bundle 00:20:00 Final Exam Final Exam - Office Administration, Skills and Legal Secretary Bundle 00:20:00

FAA Level 2 Award In First Aid For Mental Health (RQF) Classroom (1 day course) or Virtual (3 x 2½ hour sessions) Gives learners knowledge of Mental Health First Aid Gives learners the skills to help those with mental health problems and improve mental health in the workplace Course Contents: What is Mental Health? Why people develop mental health conditions What the role of a mental health first aider is Knowing how to provide advice and practical support Knowing how to recognise and manage stress Understand the impact of substance abuse on mental health Understand the first aid action plan for mental health and be able to put it in place Know how to implement a positive mental health culture in the workplace Recognising a range of mental health conditions: Depression Anxiety Psychosis Eating disorders Suicide Self-harm Benefits of this course: 37% of all work-related ill-health is due to mental health problems Problems with mental health cover 45% of all working days lost A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 One in four people will have a mental health problem at some point during their lives Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees Work-related mental health issues must to be assessed to measure the levels of risk to staff Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable This full day Mental Health First Aid course gives a good grounding to help others in the workplace Accredited, Ofqual regulated qualification Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3769/2

Course Overview Securing your dream job depends largely on how you portray yourself in your CV and the interview. The CV Writing & Interview Essential Skills course is here to show you the way. In this course, you will learn the tips and tricks to stand out from your competitors. The CV Writing & Interview Essential Skills course will assist you in creating an eye-catching CV. In this course, you will learn what are the missing pieces in your resume and how to eliminate them. The course will help you identify the reason why you are not getting interview calls. You will acquire the skills and expertise to prove why you are right for the job. The course will teach you the psychological strategies and influencing techniques required to ace the interview. This CV Writing & Interview Essential Skills course is a blessing for those who wish to achieve their dreams. If you are one of them enrol in this course today and get a step closer to getting your dream job. Learning Outcomes Find out what things are missing in your CV Learn the reasons behind not getting a call for an interview Understand how tangible evidence help in securing a job Develop the ability to show the reasons to employ you Learn how to use behavioural psychology and influencing techniques in interviews Familiarise with the important questions you should ask Who is this Course for? The CV Writing & Interview Essential Skills course is for individuals who wish to create an outstanding CV and ace their interviews. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy and ICT are required to attend this course. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why Choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The CV Writing & Interview Essential Skills course will be beneficial for any related profession or industry, such as: Business professionals IT professionals Management professionals Teachers Engineers Office Workers AN OVERVIEW AND INTRODUCTION Why take this course? 00:04:00 Introduction to the course 00:05:00 SECTION 2 THE MAIN LECTURES Your CV - the interviewer's reason to eliminate you! 00:04:00 Your CV needs to work harder than you think 00:05:00 The three missing 'Traits' 00:04:00 You've got the interview - NOW WHAT? 00:04:00 What are my 'Tangibles'? 00:04:00 Proof Positive!! 00:04:00 The 'Missing Ingredient' to virtually guarantee selection! 00:03:00 Why does this work so well? 00:03:00 The final hurdle 00:06:00 Bringing it all together 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in designing and implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam. This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms Prerequisites Successful learners will have prior knowledge and understanding of: Cloud computing concepts, including an understanding of PaaS, SaaS, and IaaS implementations. Both Azure administration and Azure development with proven expertise in at least one of these areas. Version control, Agile software development, and core software development principles. It would be helpful to have experience in an organization that delivers software. AZ-104T00 - Microsoft Azure Administrator AZ-204T00: Developing Solutions for Microsoft Azure 1 - Introduction to DevOps What is DevOps? Explore the DevOps journey Identify transformation teams Explore shared goals and define timelines 2 - Choose the right project Explore greenfield and brownfield projects Decide when to use greenfield and brownfield projects Decide when to use systems of record versus systems of engagement Identify groups to minimize initial resistance Identify project metrics and key performance indicators (KPIs) 3 - Describe team structures Explore agile development practices Explore principles of agile development Define organization structure for agile practices Explore ideal DevOps team members Enable in-team and cross-team collaboration Select tools and processes for agile practices 4 - Choose the DevOps tools What is Azure DevOps? What is GitHub? Explore an authorization and access strategy Migrate or integrate existing work management tools Migrate or integrate existing test management tools Design a license management strategy 5 - Plan Agile with GitHub Projects and Azure Boards Link GitHub to Azure Boards Configure GitHub Projects Manage work with GitHub Project boards Customize Project views Collaborate using team discussions Agile Plan and Portfolio Management with Azure Boards 6 - Introduction to source control Explore DevOps foundational practices What is source control? Explore benefits of source control Explore best practices for source control 7 - Describe types of source control systems Understand centralized source control Understand distributed source control Explore Git and Team Foundation Version Control Examine and choose Git Understand objections to using Git Describe working with Git locally 8 - Work with Azure Repos and GitHub Migrate from TFVC to Git Use GIT-TFS Develop online with GitHub Codespaces 9 - Structure your Git Repo Explore monorepo versus multiple repos Implement a change log 10 - Manage Git branches and workflows Explore branch workflow types Explore feature branch workflow Explore Git branch model for continuous delivery Explore GitHub flow Explore fork workflow Version Control with Git in Azure Repos 11 - Collaborate with pull requests in Azure Repos Collaborate with pull requests Examine GitHub mobile for pull request approvals 12 - Identify technical debt Examine code quality Examine complexity and quality metrics Measure and manage technical debt Integrate other code quality tools Plan effective code reviews 13 - Explore Git hooks Implement Git hooks 14 - Plan foster inner source Explore foster inner source Implement the fork workflow Describe inner source with forks 15 - Manage Git repositories Work with large repositories Purge repository data Manage releases with GitHub Repos Automate release notes with GitHub 16 - Explore Azure Pipelines Explore the concept of pipelines in DevOps Describe Azure Pipelines Understand Azure Pipelines key terms 17 - Manage Azure Pipeline agents and pools Choose between Microsoft-hosted versus self-hosted agents Explore job types Explore predefined agent pool Understand typical situations for agent pools Communicate with Azure Pipelines Communicate to deploy to target servers Examine other considerations Describe security of agent pools Configure agent pools and understanding pipeline styles 18 - Describe pipelines and concurrency Understand parallel jobs Estimate parallel jobs Describe Azure Pipelines and open-source projects Explore Azure Pipelines and Visual Designer Describe Azure Pipelines and YAML 19 - Explore continuous integration Learn the four pillars of continuous integration Explore benefits of continuous integration Describe build properties Enable Continuous Integration with Azure Pipelines 20 - Implement a pipeline strategy Configure agent demands Implement multi-agent builds Explore source control types supported by Azure Pipelines 21 - Integrate with Azure Pipelines Describe the anatomy of a pipeline Understand the pipeline structure Detail templates Explore YAML resources Use multiple repositories in your pipeline 22 - Introduction to GitHub Actions What are Actions? Explore Actions flow Understand workflows Describe standard workflow syntax elements Explore events Explore jobs Explore runners Examine release and test an action 23 - Learn continuous integration with GitHub Actions Describe continuous integration with actions Examine environment variables Share artifacts between jobs Examine Workflow badges Describe best practices for creating actions Mark releases with Git tags Create encrypted secrets Use secrets in a workflow Implement GitHub Actions for CI/CD 24 - Design a container build strategy Examine structure of containers Work with Docker containers Understand Dockerfile core concepts Examine multi-stage dockerfiles Examine considerations for multiple stage builds Explore Azure container-related services Deploy Docker containers to Azure App Service web apps 25 - Introduction to continuous delivery Explore traditional IT development cycle What is continuous delivery? Move to continuous delivery Understand releases and deployments Understand release process versus release 26 - Create a release pipeline Describe Azure DevOps release pipeline capabilities Explore release pipelines Explore artifact sources Choose the appropriate artifact source Examine considerations for deployment to stages Explore build and release tasks Explore custom build and release tasks Explore release jobs Configure Pipelines as Code with YAML 27 - Explore release recommendations Understand the delivery cadence and three types of triggers Explore release approvals Explore release gates Use release gates to protect quality Control Deployments using Release Gates 28 - Provision and test environments Provision and configure target environments Configure automated integration and functional test automation Understand Shift-left Set up and run availability tests Explore Azure Load Testing Set up and run functional tests 29 - Manage and modularize tasks and templates Examine task groups Explore variables in release pipelines Understand variable groups 30 - Automate inspection of health Automate inspection of health Explore events and notifications Explore service hooks Configure Azure DevOps notifications Configure GitHub notifications Explore how to measure quality of your release process Examine release notes and documentation Examine considerations for choosing release management tools Explore common release management tools 31 - Introduction to deployment patterns Explore microservices architecture Examine classical deployment patterns Understand modern deployment patterns 32 - Implement blue-green deployment and feature toggles What is blue-green deployment? Explore deployment slots Describe feature toggle maintenance 33 - Implement canary releases and dark launching Explore canary releases Examine Traffic Manager Understand dark launching 34 - Implement A/B testing and progressive exposure deployment What is A/B testing? Explore CI-CD with deployment rings 35 - Integrate with identity management systems Integrate GitHub with single sign-on (SSO) Explore service principals Explore Managed Identity 36 - Manage application configuration data Rethink application configuration data Explore separation of concerns Understand external configuration store patterns Examine Key-value pairs Examine App configuration feature management Integrate Azure Key Vault with Azure Pipelines Manage secrets, tokens and certificates Examine DevOps inner and outer loop Integrate Azure Key Vault with Azure DevOps Enable Dynamic Configuration and Feature Flags 37 - Explore infrastructure as code and configuration management Explore environment deployment Examine environment configuration Understand imperative versus declarative configuration Understand idempotent configuration 38 - Create Azure resources using Azure Resource Manager templates Why use Azure Resource Manager templates? Explore template components Manage dependencies Modularize templates Manage secrets in templates Deployments using Azure Bicep templates 39 - Create Azure resources by using Azure CLI What is Azure CLI? Work with Azure CLI 40 - Explore Azure Automation with DevOps Create automation accounts What is a runbook? Understand automation shared resources Explore runbook gallery Examine webhooks Explore source control integration Explore PowerShell workflows Create a workflow Examine checkpoint and parallel processing 41 - Implement Desired State Configuration (DSC) Understand configuration drift Explore Desired State Configuration (DSC) Explore Azure Automation State configuration (DSC) Examine DSC configuration file Explore hybrid management Implement DSC and Linux Automation on Azure 42 - Implement Bicep What is Bicep? Install Bicep Understand Bicep file structure and syntax 43 - Introduction to Secure DevOps Describe SQL injection attack Understand DevSecOps Explore Secure DevOps Pipeline Explore key validation points Explore continuous security validation Understand threat modeling 44 - Implement open-source software Explore how software is built What is open-source software Explore corporate concerns with open-source software components Explore common open-source licenses Examine license implications and ratings 45 - Software Composition Analysis Inspect and validate code bases for compliance Explore software composition analysis (SCA) Integrate Mend with Azure Pipelines Implement GitHub Dependabot alerts and security updates Integrate software composition analysis checks into pipelines Examine tools for assess package security and license rate Interpret alerts from scanner tools Implement security and compliance in an Azure Pipeline 46 - Static analyzers Explore SonarCloud Explore CodeQL in GitHub Manage technical debt with SonarCloud and Azure DevOps 47 - OWASP and Dynamic Analyzers Plan Implement OWASP Secure Coding Practices Explore OWASP ZAP penetration test Explore OWASP ZAP results and bugs 48 - Security Monitoring and Governance Implement pipeline security Explore Microsoft Defender for Cloud Examine Microsoft Defender for Cloud usage scenarios Explore Azure Policy Understand policies Explore initiatives Explore resource locks Explore Azure Blueprints Understand Microsoft Defender for Identity 49 - Explore package dependencies What is dependency management? Describe elements of a dependency management strategy Identify dependencies Understand source and package componentization Decompose your system Scan your codebase for dependencies 50 - Understand package management Explore packages Understand package feeds Explore package feed managers Explore common public package sources Explore self-hosted and SaaS based package sources Consume packages Publish packages Package management with Azure Artifacts 51 - Migrate consolidating and secure artifacts Identify existing artifact repositories Migrate and integrating artifact repositories Secure access to package feeds Examine roles Examine permissions Examine authentication 52 - Implement a versioning strategy Understand versioning of artifacts Explore semantic versioning Examine release views Promote packages Explore best practices for versioning 53 - Introduction to GitHub Packages Publish packages Install a package Delete and restore a package Explore package access control and visibility 54 - Implement tools to track usage and flow Understand the inner loop Explore Azure Monitor and Log Analytics Examine Kusto Query Language (KQL) Explore Application Insights Implement Application Insights Monitor application performance with Application Insights 55 - Develop monitor and status dashboards Explore Azure Dashboards Examine view designer in Azure Monitor Explore Azure Monitor workbooks Explore Power BI Build your own custom application 56 - Share knowledge within teams Share acquired knowledge within development teams Integrate with Azure Boards Share team knowledge using Azure Project Wiki 57 - Design processes to automate application analytics Explore rapid responses and augmented search Integrate telemetry Examine monitoring tools and technologies 58 - Manage alerts, blameless retrospectives and a just culture Examine when get a notification Explore how to fix it Explore smart detection notifications Improve performance Understand server response time degradation Reduce meaningless and non-actionable alerts Examine blameless retrospective Develop a just culture

Description: Performance reviews are an essential part of employee development and increasing work efficiency. These meetings help for career planning and outcomes. If you want to know to about conducting these meetings, then this Performance Review Skills Course is perfect for you. In this course, there are several topics: common errors, solutions, performance reviews and management process, setting goals and standards, communication skills, etc. These will help you learn about the importance of having performance review process, improve skills in observing, listening, and ask questions which will make you an expert in this field. Learning Outcomes: The worth of imparting a performance reassess process for the employees Learn the norms to work with your employees to establish a standard and to set goals Skills of observation, sending the feedback, listening, and enquiring questions A worthy interview procedure as well as getting the scope for practice the method within a convenient environment Learn to transform your performance to reevaluate and defend it by a valid mean Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Performance Review Skills Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Performance Review Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Performance Appraisals Done Well 00:15:00 Errors We Make 00:15:00 Types of Performance Reviews 00:30:00 The Performance Management Process 00:15:00 Goals with SPIRIT 00:30:00 The Performance Management Cycle 00:15:00 Setting Standards 00:15:00 Creating a Performance Development Plan 00:15:00 Feedback and Communication 00:15:00 Listening Skills 00:15:00 Communication Strategies 01:00:00 Giving Feedback 00:30:00 Accepting Criticism 00:15:00 Planning the Interview 00:15:00 The Interview 00:30:00 Coaching 00:15:00 Maintaining Performance 00:15:00 Handling Performance Problems 00:30:00 The Part Where Someone Gets Fired 00:15:00 Performance Management Checklists 00:30:00 Mock Exam Mock Exam- Performance Review Skills Course 00:20:00 Final Exam Final Exam- Performance Review Skills Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 3 Days 18 CPD hours This course is intended for Mid- and upper-level managers looking to hone their senior management skills will benefit from this course. Overview Use wisdom and understanding to lead others Deliver constructive critiques to your staff More effectively coach and mentor your staff Develop new managers Better motivate your staff Navigate organizational politics To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. 1. Leading Others Comparing Vertical and Lateral Hierarchies- Leading in Different Structures of Command and Control Leveraging Your Organization\'s Structure Knowing Your Employees - Developing Empathy Beginning with the End in Mind and Back-Casting to the Desired Future State Setting S.M.A.R.T. Goals Earning Your Team\'s Trust with Honesty, Reliability, Availability, and Openness 2. Strategies for Course Correction Lighting a Fire- Motivating, Guiding, and Inspiring Resolving Conflict- Forcing, Accommodating, Avoiding, Compromising, and Collaborating Changing the Script- Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team Defining Team Roles and Creating a Balanced Team 3. Effective Coaching and Mentoring Providing Clear and Timely Feedback Creating a Supportive Environment Building a Mentorship Plan - Mentoring for Success 4. Training New Managers Preparing, Developing, and Supporting New Managers Defining and Building Competencies Documenting Best Practices while Rewarding and Emulating Effective Managers Encouraging a Peer Network 5. Motivation Understanding the 8 Level Hierarchy of Needs Managing Across Generations Applying the CARE Model 6. Organizational Politics Being Politically Savvy, Ethical, and Effective Building Political Intelligence Understanding the Landscape 7. The Big Picture Thinking Through the Elements of Management

Oracle SQL training course description The Oracle SQL course is designed to give delegates practical experience in writing SQL statements and scripts using Oracle SQL. The basic SELECT statement, the use of SQL functions and the basic table and view handling statements are introduced. What will you learn Create SQL statements to query database tables. Use standard aggregate functions and related SELECT statement clauses. Join Tables. Use basic subqueries and the set operators. Use numeric, character and date functions. Use conversion and other miscellaneous functions. Use SQL parameters. Use complex subqueries. Create and alter tables and views. Insert, update and delete rows in database tables. Manage sequences and synonyms. Oracle SQL training course details Who will benefit: Anyone who needs to use and understand Oracle SQL to query and update data in an Oracle database. Prerequisites: None. Duration 3 days Oracle SQL training course contents Retrieving data with the SELECT statement The SELECT statement, The SELECT and FROM clauses, Conditions and the WHERE clause, Other conditional operators, Logical operators, The ORDER BY clause, Column aliases, Arithmetic expressions, Precedence of operators. Aggregate functions Overview of built In aggregate functions, The GROUP BY clause, The HAVING clause. Joining tables Overview of table joins, Inner joins, Table aliases, Outer joins, Self joins, ANSI standard joins. Basic subqueries and set operators Overview of subqueries, Basic subqueries, Set operators, The union, intersect and ,minus operators. Numeric, character and data functions Function types, Using the table dual to try out functions, Numeric functions, Character functions, String concatenation, Date arithmetic and date functions. Conversion and miscellaneous functions Conversion functions, The NVL and NVL2 functions, The DECODE function, CASE expressions, The COALESCE and NULLIF functions. SQL parameters Command line substitution parameters, The accept command, The define and undefine commands. Complex subqueries Subqueries usage, In-line views, Top-N queries, Subqueries with joins, Multi column subqueries, Correlated subqueries, Subquery rules, Using the ANY, ALL and SOME operators. Managing data Inserting rows, Updating rows, Deleting rows, Verifying updates, Transaction control, Commit and rollback, Savepoints, Commits and constraints, Amending data in SQL developer. Managing tables Creating tables, Specifying constraints, Altering tables, columns and constraints, Dropping tables, columns and constraints, Recovering dropped tables, Copying tables. Managing indexes and views Creating indexes, Dropping indexes, Listing indexes, Creating and using views, Dropping views, Listing views. Managing sequences and synonyms Create a sequence, View sequence details, Create a synonym, List synonyms.

Supporting Microsoft SQL server course description A concise hands on course enabling delegates to manage and administer a Microsoft SQL server database. What will you learn Install SQL server. Backup SQL server databases. Recover SQL server databases. Secure SQL server databases. Perform routine maintenance. Automate tasks. Supporting Microsoft SQL server course details Who will benefit: Anyone working with Microsoft SQL server Prerequisites: Supporting Windows server. Duration 3 days Supporting Microsoft SQL server course contents SQL server introduction Platform, Tools, services. Installation. Creating databases. Backups Back up types, transaction logging, restoring from a backup: Full database, individual files. Security Users, server roles, database roles. Permissions. Monitoring Routine database maintenance. Performance data. Jobs and alerts The SQL server agent, database mail, alerts, jobs.