Risk Management for IT Projects: In-House Training IT projects may have direct bottom-line impact on the organization, cost millions of dollars, cause organizational change and change the way the organization is perceived by clients. Many IT projects are notoriously hard to predict and are filled with risk. IT Risk Management takes a comprehensive look at IT project risk management using PMI's PMBOK® Guide Risk Management Model in the context of IT Project Life Cycle phases. The goal of this course is to arm the practitioner with a rigorous, common-sense approach to addressing uncertainty in projects. This approach includes the ability to influence project outcomes, avoid many potential project risks, and be ready to calmly and efficiently respond to unavoidable challenges. What you will Learn You'll learn how to: Describe the risk management process, using the PMBOK® Guide's standard models and terminology Discuss the potential barriers to managing risk effectively in IT project organizations Develop an effective risk management plan for IT projects Identify project risks using IT-specific, practical tools Analyze individual risk events and overall project risk using IT-specific, practical approaches Plan effective responses to IT-specific risk based on the results of risk analysis and integrate risk responses into project schedules and cost estimates Manage and control risk throughout the IT project life cycle Implement selected elements of IT project risk management on your next project Foundation Concepts Basic concepts and purpose Risk and project constraints Risk and corporate cultures Risk management and IT PLC standards Plan Risk Management for IT Projects Plan Risk management process Plan Risk management activities Design a standard template Assess the project-specific needs Tailor the template Produce a project-specific risk management plan Gain consensus and submit as part of overall project plan A risk management plan of IT projects Identify Risks for IT Projects Identify risk process overview Risk categories and examples Risk identification tools Risk events by project life-cycle phases Perform Risk Analysis for IT Projects Perform qualitative risk analysis overview Core qualitative tools for IT projects Auxiliary qualitative tools for cost and schedule estimates When to use quantitative analysis for IT projects Plan Risk Response for IT Projects Plan risk response overview Active risk response strategies for IT projects (Threat and Opportunity) Acceptance and contingency reserves Contingency planning for IT projects Plan risk responses for IT projects Implement Risk Response for IT Projects Implement Risk Responses Executing Risk Response Plans Techniques and Tools Used Continuous Risk Management Monitor Risks for IT Projects Monitor risks overview Monitor risks tips for IT projects Technical performance measurement systems Risk management implementation for IT projects
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Register on the PAT Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The PAT Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The PAT Training Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the PAT Training, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to PAT Introduction to PAT 00:25:00 Module 02: Relevant Statutory Provisions for PAT Relevant Statutory Provisions for PAT 00:17:00 Module 03: Safety Responsibilities & Maintenance Provisions Safety Responsibilities & Maintenance Provisions 00:00:00 Module 04: Risk Assessment Risk Assessment 00:20:00 Module 05: Reducing and Controlling Risks Reducing and Controlling Risks 00:17:00 Module 06: Electrical Units and Appliance Classification Electrical Units and Appliance Classification 00:19:00 Module 07: Equipment Coverage & Maintenance Needs Equipment Coverage & Maintenance Needs 00:25:00 Module 08: Initial Visual Examination Initial Visual Examination 00:18:00 Module 09: Instruments for Testing and Equipment Inspection Instruments for Testing and Equipment Inspection 00:22:00 Module 10: Electrical Installation Testing Electrical Installation Testing 00:24:00 Module 11: Lead & RCD Testing Lead & RCD Testing 00:20:00 Module 12: Safety Precautions in Electrical Testing Safety Precautions in Electrical Testing 00:15:00 Module 13: Reporting and Record-keeping Reporting and Record-keeping 00:16:00 Module 14: Testing for New or Used Equipment Testing for New or Used Equipment 00:17:00 Module 15: British Standards and Latest Changes British Standards and Latest Changes 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00
Microsoft Lync training course description This course teaches IT staff how to plan, design, deploy, configure, and administer a Microsoft Lync Server solution. The course emphasizes Lync Server Enterprise Unified Communications features focussing particularly on coexisting with and migrating from legacy communication services. The labs in this course create a solution that includes IM and Presence, Conferencing, and Persistent Chat. This course helps prepare for Exam 70-336. What will you learn Describe the Lync Server architecture. Install and deploy Lync Server. Use Lync Server management interfaces. Deploy and manage clients. Manage and administer dial-in conferencing. Design audio and video for web conferencing. Plan for instant message and presence Federation. Deploy and configure persistent chat in Lync. Configure archiving and monitoring services. Troubleshoot Lync Server. Describe the required daily, weekly, and monthly maintenance tasks. Use SIP commands and analyze SIP logs. Configure high availability features in Lync. Design load balancing in Lync Server. Backup and restore Lync Server data. Microsoft Lync training course details Who will benefit: Technical staff working with Microsoft Lync. Prerequisites: Supporting Windows 2008 or 2012. Duration 5 days Microsoft Lync training course contents Microsoft Lync Server architecture Lync Server architecture, Lync core capabilities, Lync design process, assessing infrastructure requirements and updating the design, planning for all Microsoft solutions framework phases. Designing a Lync Server topology Infrastructure requirements for Lync Server, using the planning tool, using topology builder, server infrastructure, documentation. Hands on Environment preparation and Lync Server pools. Users and rights in Microsoft Lync Server Managing Lync Server, role based access control. Hands on Using the management shell, configuring role-based access control. Client/device deployment and management Deploy and manage clients, prepare for device deployment, IP phones. Hands on Clients. Conferencing in Lync Server Introduction to conferencing in Lync Server, designing for audio\video and web conferencing, dial-in conferencing in Lync Server, managing and administering conferencing. Hands on Conferencing in Microsoft Lync. Designing and deploying external access Conferencing and external capabilities of Lync Server, planning for IM and presence federation, designing edge services. Hands on Deploying Edge Server and Configuring Remote Access, Validating the Edge Server. Deploying Lync Server persistent chat Overview of persistent chat architecture in Lync Server, designing persistent chat, deploying and persistent chat. Hands on persistent chat server. Monitoring and archiving The archiving service, the monitoring service, configuring archiving and monitoring. Hands on Archiving and monitoring in Lync Server. Administration and maintenance of Lync Lync Server troubleshooting tools, Lync Server operational tasks, Lync Server troubleshooting techniques. Hands on Lync administration tools, centralized logging service, analysing Lync Server logs and traces. High Availability in Lync Server High availability in Lync Server, configuring high availability in Lync Server, planning for load balancing, designing load balancing. Hands on Configuring database mirroring, experiencing a scheduled SQL Server outage, experiencing an unscheduled SQL Server outage. Disaster recovery in Lync Server Disaster recovery in Lync Server, tools for backing up and restoring Lync Server, critical Lync Server data to back up and restore, critical data to export and import, designing branch site resiliency. Hands on Configure pool pairing, experiencing a pool failure or outage. Planning a migration to Lync Server Coexistence and migration, migration steps, planning for clients and devices. Designing a client migration and device migration strategy. Hands on Creating a migration plan, documenting the migration phases.
The S.C.I.E.N.C.E.S VIP Program is a 3-month powerful personal development training tool, based around Neuroplastic Mental Acceleration (NMA): encompassing the eight steps to ascension, spread over 60 x 30 minute training sessions: Accept, Aware, Assess, Adapt, Aspire, Accelerate, Actualise, Ascend. The program is designed to provide mental well-being & acceleration by promoting fluid intelligence (the brain’s ability to learn new skills) though activating neuroplasticity - synaptogenisis & neurogenisis.
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If you can give your dog the proper training then it'll listen to you forever and be your ideal pet, your friend and your ideal walking buddy. This Dog Training - Leash Training - Simple Dog Training Methods course is designed to teach you how you can give proper leash training to your dog. This course was made by expert Sharon Bolt, who was the featured trainer in BBC Documentary 'Britain's Most Embarrassing Pets'. Sharon has had a regular slot on BBC Radio since 2008 where she answers numerous listeners' doggy dilemmas and has been featured in over 40 local and national newspapers, magazines, television and radio stations. So, rest assured that this course is made by the expert and you're guaranteed a thorough training on this subject. Dogs often seem to dislike leashes and they pull on them constantly, chew the leash and zig-zag in front of you. And when you let them off the leash they don't come back on your command. All these things are annoying and could be dangerous for the dog. That is why we bring you this best-selling Dog Training - Leash Training - Simple Dog Training Methods course. It is one of the most comprehensive courses available on dog training. This is an amazing training program that'll quickly and easily teach you all the things you need to know to stop your dog from pulling on the leash. And you'll learn why your dog pulls the leash and seems bothered by it. You'll gain the skills needed to train your dog to listen to your command and come back to you when you command it to. You'll also learn many more things about dogs and how to train them properly. So if you're a dog owner then this course is a must for you. Enrol Now! Course Highlights Learn simple, clear, concise communication and dog training methods that dogs love and that stops your dog from: Pulling on the leash Chewing the leash Zigzagging on the leash Coming back when it wants - it comes back when you call them instead. What you'll learn Learn what the walk really means to a dog and why it's vital that you get this area right. Easy and very successful techniques you can do before you leave the house that makes a remarkable difference to your walk. Calm, kind and confident methods you can do during the walk, when your dog pulls, that will give them the message they need to walk calmly by your side. How to stop your dog from 'zig-zagging' in front of you and pulling you to every lamp post and bush when walking. How to stop your dog from biting and chewing the lead when out. Learn simple and easy methods that will get your dog to come back when called when they are off the leash. Perform dog training methods that are easy to do and get quick results. Get your dog to pay attention to you and respond favourably to your commands. Obtain the knowledge and confidence needed in order to be your dog's pack leader, in a kind and gentle way, during the walk. Communicate to your dog in a language they understand. Have a pleasurable and enjoyable walk. Who is this Course for? This Dog Training - Leash Training - Simple Dog Training Methods course is perfect for Any dog owner, regardless of experience, who likes the pack leader theory as well as using positive reinforcement techniques. If you want to learn how to be your dog's pack leader without having to shout at, hit or pin down your dog, then this course is for you. If you're a dog owner whose dog is constantly pulling on the leash and you want them to stop, or doesn't come back when it's off the leash, then this is the ideal course for you. If you want to train your dog to become the ideal pet, then this is the course for you. If you want to learn how to properly communicate with your dog, then this is the course for you. Requirements Our Dog Training - Leash Training - Simple Dog Training Methods course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. This course requires no qualifications and is ideal for you if you have a dog who pulls on the leash and doesn't come back when called when off the leash, or zigzags in front of you while walking on a leash. It's also ideal for anyone with a desire to learn more about dogs. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. The Proof Is In The Pudding - This Is What People Say Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! FREE 00:03:00 What People Say Who've Used My Methods 00:01:00 Don't Take My Word For It - This Is What People Say! 00:01:00 This Could Be You Too! 00:15:00 Here's What You'll Get From This Course Here's What You'll Get From This Course 00:05:00 The Missing Link - Preparing For The Walk Why Preparing For The Walk Is Essential To Getting Great Results FAST! 00:10:00 This is Exactly How To Do It... 00:07:00 **Bonus Video ** Dog Frightened Of The Leash Question - Answered December 2015 00:09:00 The Walk How to Get Your Dog to Easily Walk by Your Side 00:09:00 This Video Shows You Exactly What To Do 00:06:00 Here's Another Method That Is Really Effective 00:04:00 Recall Training How to Teach Your Dog to Come Back When Off Leash - Why People Get This Wrong 00:08:00 Here's Step-By-Step How To Do It 00:04:00 Points To Remember When Your Dog Is Off Leash 00:02:00 Who's Walking Who? E-Book Here's an E-Book I've written about dog walking and recall training 00:30:00
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