Are you intrigued by how speech recognition is driving the growth of the AI market? This course is a reliable guide if you're looking to pursue a career as a speech recognition professional and understand industry best practices.
Whether the Highfield Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver, good customer service in your organisation. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks. Areas covered Customer service principles Customers’ needs and expectations Behaviour and interpersonal skills Responding to problems or complaints Who is it aimed at? The course is useful for staff, managers, and apprentices working within any business
Free Level 3 QLS Endorsed Certificate | CPD & CiQ Accredited | Audio Visual Training | Lifetime Access
8 day live online class Total duration: 24 hours Classes run once a month from 18:30-21:30 GMT (13:30-14:30 EST) over an 8 day period
Free Level 5 QLS Endorsed Certificate | CPD & IAO Accredited | Installment Payment | 150 CPD Points | Lifetime Access
Free Level 5 QLS Endorsed Certificate | CPD & CiQ Accredited | Audio Visual Training | Lifetime Access
Free Level 5 QLS Endorsed Certificate | CPD & CiQ Accredited | Audio Visual Training | Lifetime Access
Free Level 4 QLS Endorsed Certificate | CPD & CiQ Accredited | Audio Visual Training | Lifetime Access
Free Level 5 QLS Endorsed Certificate | CPD & IAO Accredited | Installment Payment | 150 CPD Points | Lifetime Access
Level 5 Diploma with FREE QLS Endorsed Certificate | CPD & IAO Accredited | Lifetime Access