3414 Courses in Coventry delivered Online

Discover the power of social sensitivity in the workplace, a vital skill that enables you to understand and respect your colleagues' emotions, needs, and perspectives. This course provides actionable insights on cultivating social sensitivity to boost communication, empathy, and collaboration within your team. Develop the skills to build strong relationships, resolve conflicts, and foster a more cohesive and productive work environment, ultimately leading to improved teamwork and overall workplace success. Learning Objectives Define how social sensitivity in the workplace determines a group's ability to reach their goals.;Implement practical strategies for improving social sensitivity within oneself and among team members to enhance overall team success.;Identify the three key factors associated with a group's collective intelligence including the role of social sensitivity, balanced participation in conversations, and gender diversity.

Age discrimination cases rarely make headlines, yet they happen on a daily basis. There are a lot of misconceptions around preventing age discrimination that can put your company at risk. In this video five of these myths are explored, along with tips on how to protect your company and your employees from this pervasive form of bias. This video is important for the training of HR professionals, managers, recruiters, and organization leaders. Learning Objectives Analyze the prevalence and legal implications of age discrimination as defined by the Age Discrimination in Employment Act (ADEA), and understand its impact on the workforce.;Reflect on personal experiences and assess organizational practices related to age diversity, identifying potential areas for improvement and prevention of age-related discrimination.;Recognize instances of age-related workplace harassment and develop strategies for addressing and preventing such behaviors, contributing to a more respectful and age-inclusive work environment.

It can be challenging and even confronting to manage employees who are older than you. Yet age gaps are no excuse for a lack of inclusion of older team members. This video outlines five tips to help managers approach this often-tricky dynamic. These guidelines will teach managers about supporting all team members in reaching their full potential, prevent discrimination, and help managers become more effective in their roles overall. This video is great training for all new managers and HR professionals. Length: 3:35 Learning Objectives Analyze and apply strategies for effectively managing older team members to create a more inclusive and respectful work environment.;Reflecting on personal interactions with older team members, assess the impact of age-related biases, and identify areas for improvement in communication and inclusivity.;Develop a management approach that respects the experience and expertise of older team members, actively involving them in decision-making, and supporting their professional growth.

Instinctively, building a diverse workplace seems like a logical and positive goal, but focusing on the very real and tangible outcomes can help make initiatives more effective. Diversity and inclusion in a workplace are directly linked to a more robust and innovative organization, which leads to increased profits and visibility. This video outlines the specifics of how this process takes place and the many benefits of focusing on your D&I commitments. This video is great for managers, HR professionals, and anyone involved with your D&I initiatives. Length: 3:17 Learning Objectives Evaluate the strategic significance of diversity by recognizing its role in promoting innovation, enhancing global communication, and expanding skill sets within an organization.;Apply effective strategies for creating a safe and inclusive environment that encourages the sharing of diverse perspectives, resulting in innovative problem-solving.;Analyze the positive impact of diversity on financial performance and employee retention, drawing on research and case studies to understand the tangible benefits it offers to organizations.

An inclusive work environment is created by individuals who value each other's differences – and, are proactive in stopping workplace discrimination or harassment. And while D&I commitments and initiatives on an organizational level are crucial, it takes proactive work on an individual level to see results. This video outlines ways that all members of a team can work to promote inclusion at work and build valuable connections with their co-workers. It is great for all members of an organization. Length: 3:54 Learning Objectives Recognize early warning signs of potential discrimination conflicts within the workplace, enabling you to take preemptive measures to address and mitigate issues.;Develop strategies for proactive communication and conflict prevention, creating a more harmoniously diverse work environment.;Apply conflict resolution techniques to resolve disputes swiftly and effectively when they do arise, ensuring minimal disruption and maintaining a positive workplace atmosphere.;Employ effective listening and empathy techniques to facilitate productive conversations during workplace conflicts, ensuring all parties feel heard and understood.

Everyone deserves to have a safe and harassment-free work environment. This requires active participation on the part of all employees, including effectively speaking out when witnessing or experiencing inappropriate behavior. However, a lot of people hesitate to voice concerns because of feeling unprepared to have these sensitive conversations or not knowing what organizational support structures are in place. This video is intended to help ease discomfort around confronting workplace harassment, an effort that encourages inclusion and protects your business. This training is great for onboarding new employees, as part of on-going team training, or as part of any D&I educational programs your organization has in place or is building. Length: 4:05 Learning Objectives Evaluate the significance of not normalizing offensive behavior by recognizing its potential impact on the work environment and individuals.;Apply effective strategies for addressing offensive comments and actions directly, including showing disagreement, privately addressing the issue, and offering support to targeted individuals.;Analyze the process of reporting offensive incidents internally and consider the process of involving external agencies to ensure a harassment-free workplace.

Geographic identity plays an important role in how many of us view the world and relate to others. It is a source of great pride for many people, which is why biases and generalizations about different locations can be hurtful and must be avoided in the workplace. A lot of unconscious biases exist around geographic identity, and this video will help employees understand the basics of how this aspect of our identity shapes us as individuals and how to avoid hurtful statements at work and beyond. This is a great cultural competency training for all employees. Length: 3:44 Learning Objectives Recognize the fundamental role of geographic identity in shaping individual perspectives, values, and behaviors, and its significance in understanding the multifaceted worldviews of team members and stakeholders.;Evaluate the strategic implications of geographic awareness in organizational decision-making processes, such as recruitment, office placement, and market communication, to enhance effectiveness and cultural sensitivity.;Develop effective strategies for addressing and mitigating geographic biases within teams and communities, promoting open and honest discussions that lead to greater inclusivity and mutual understanding.

To stay relevant, organizations must be able to adapt to the digital and technological progress taking place around them. And it is also important to consider the ways that doing so will creating ongoing change in their day-to-day operations. The shockwaves created by digital transformations will be felt by executives, employees, business partners, customers, clients, and potentially the public at large. To better understand what changes you may face, this video outlines five of these changes. This micro-learning course is great for managers and stakeholders. Length: 4:50 Learning Objectives Recognize the internal dynamics that arise when an organization undergoes a digital transformation, detecting the factors that contribute to resistance and hesitancy in adopting digital workflows while identifying strategies for promoting open communication and effective training to ease this transition.;Demonstrate an understanding of the elevated significance of cybersecurity in the context of digitalization. Comprehend the vulnerabilities associated with being digitally connected and develop an awareness of the policies and procedures required to maintain information security within the organization.;Explore how digital skills have become integral to various roles across industries and understand the growing importance of technological proficiency alongside traditional qualifications.

Team Building Masterclass Course Overview This Team Building Masterclass provides learners with the knowledge and skills necessary to create high-performing teams in various professional environments. Covering core topics such as communication, team dynamics, and leadership strategies, this course offers valuable insights into the qualities that contribute to a successful team. Learners will gain practical tools for managing both in-person and remote teams, along with strategies for overcoming common challenges. By the end of the course, learners will have a clear understanding of how to build cohesive, motivated, and effective teams, enhancing their leadership potential and organisational impact. Course Description The Team Building Masterclass delves into the critical aspects of team success, starting with the key qualities that define high-performing teams. Participants will explore various communication techniques, effective team-building models, and the stages of the team-building process. Special focus is placed on the challenges faced when managing virtual teams, as well as interactive exercises designed to strengthen team bonds. Throughout the course, learners will develop a comprehensive understanding of the essential elements of team collaboration and gain strategies for navigating obstacles. This course is ideal for those seeking to improve team cohesion and productivity in their professional roles. Team Building Masterclass Curriculum Module 01: Qualities of a Successful Team Module 02: Communicating Effectively as a Team Module 03: Team Building Models Module 04: Team Building Process Module 05: Challenges of Managing a Virtual Team Module 06: Team Building Exercises (See full curriculum) Who is this course for? Individuals seeking to enhance their leadership skills Professionals aiming to improve team performance Beginners with an interest in team management Managers looking to develop team-building strategies HR professionals and organisational developers Career Path Team Manager Project Manager HR Specialist Organisational Development Consultant Leadership Coach Remote Team Manager

Anger Management and Conflict Resolution Program Course Overview: The "Anger Management and Conflict Resolution Program" equips learners with essential skills to handle difficult situations with emotional intelligence and effective communication. This course focuses on managing anger and resolving conflicts in personal and professional settings. Learners will explore key strategies for recognising emotional triggers, adopting healthier coping mechanisms, and improving interpersonal relationships. By the end of the program, participants will be able to approach challenging situations calmly and with a clear focus, improving their overall emotional well-being and reducing stress. Course Description: This comprehensive course covers core concepts of anger management, conflict resolution, and emotional control. Learners will delve into techniques for identifying triggers, understanding the roots of anger, and developing effective strategies for conflict resolution. The course also addresses improving communication, active listening, and assertiveness skills. Participants will learn how to navigate workplace and personal conflicts, creating more harmonious environments. Through interactive modules, they will acquire the tools to de-escalate tense situations, promoting peace and cooperation in all areas of life. By the course's conclusion, learners will gain confidence in managing emotions and resolving conflicts with greater efficiency. Anger Management and Conflict Resolution Program Curriculum: Module 01: Anger Management Module 1 Module 03: Anger Management Module 2 Module 03: Anger Management Module 3 (See full curriculum) Who is this course for? Individuals seeking to improve emotional control in daily life. Professionals aiming to enhance their conflict management skills. Beginners with an interest in emotional intelligence and personal development. Managers and team leaders who want to foster a harmonious workplace. Career Path Conflict Resolution Specialist Human Resources Manager Customer Service Manager Mental Health Support Worker Team Leader or Supervisor