9931 Courses in Cardiff delivered Online

Welcome to our comprehensive video on "Stereotactic Radiosurgery Applications for the Treatment of Arteriovenous Malformations (AVM)" and an introduction to Gamma Knife radiosurgery treatment. Join us for an insightful session as leading experts in the field share their knowledge and experiences.

Developing a network of MHFA Champions is a key step in creating a mentally healthy workplace. The MHFA Champion one-day course will give you all the skills you need to be an MHFA Champion. This one-day course trains you as an MHFA Champion, giving you: An understanding of common mental health issues Knowledge and confidence to advocate for mental health awareness Ability to spot signs of mental ill-health Skills to support positive wellbeing 1 Introduction to MHFA and understanding mental health (3 hours 30 mins) About Mental Health First Aid About mental health and stress in the workplace Stigma and discrimination Depression Anxiety disorders Other mental health issues (eating disorders, self-harm, psychosis) Early warning signs of mental ill-health Alcohol, drugs and mental health 2 MHFA Champion in practice (3 hours 30 mins) Applying the Mental Health First Aid action plan Action 1: Approach the person, assess and assist with any crisis Suicide Action 2: Listen and communicate non-judgementally Action 3: Give support and information Action 4: Encourage the person to get appropriate professional help Action 5: Encourage other supports Recovery Building a mentally healthy workplace Action planning for using MHFA

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview This Wildlife Rescue and Rehabilitation course will unlock your full potential and will show you how to excel in a career in Wildlife Rescue and Rehabilitation. So upskill now and reach your full potential. Everything you need to get started in Wildlife Rescue and Rehabilitation is available in this course. Learning and progressing are the hallmarks of personal development. This Wildlife Rescue and Rehabilitation will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Mental Health skills to help you advance your career. Acquire a comprehensive understanding of various Mental Health topics and tips from industry experts. Learn in-demand Mental Health skills that are in high demand among UK employers, which will help you to kickstart your career. This Wildlife Rescue and Rehabilitation course covers everything you must know to stand against the tough competition in the Wildlife Rescue and Rehabilitation field.  The future is truly yours to seize with this Wildlife Rescue and Rehabilitation. Enrol today and complete the course to achieve a Wildlife Rescue and Rehabilitation certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Wildlife Rescue and Rehabilitation course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Wildlife Rescue and Rehabilitation course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Wildlife Rescue and Rehabilitation course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Wildlife Rescue and Rehabilitation is suitable for anyone aspiring to start a career in Wildlife Rescue and Rehabilitation; even if you are new to this and have no prior knowledge on Wildlife Rescue and Rehabilitation, this course is going to be very easy for you to understand.  And if you are already working in the Wildlife Rescue and Rehabilitation field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Wildlife Rescue and Rehabilitation course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Wildlife Rescue and Rehabilitation course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Wildlife Rescue and Rehabilitation course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Wildlife Rescue and Rehabilitation course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Overview of Wildlife Rehabilitation Overview of Wildlife Rehabilitation 00:31:00 Module 02: Becoming a Wildlife Rehabilitator Becoming a Wildlife Rehabilitator 00:14:00 Module 03: Human Safety in Wildlife Rescue Human Safety in Wildlife Rescue 00:31:00 Module 04: Basic Animal Health Basic Animal Health 00:18:00 Module 05: Wildlife Injuries Wildlife Injuries 00:23:00 Module 06: Disease Control Disease Control 00:40:00 Module 07: Best Way to Interact with Animals Best Way to Interact with Animals 00:29:00 Assignment Assignment - Wildlife Rescue and Rehabilitation 00:00:00

Are you looking to enhance your Physiotherapy Assistant skills? If yes, then you have come to the right place. Our comprehensive course on Physiotherapy Assistant will assist you in producing the best possible outcome by mastering the Physiotherapy Assistant skills. The Physiotherapy Assistant course is for those who want to be successful. In the Physiotherapy Assistant course, you will learn the essential knowledge needed to become well versed in Physiotherapy Assistant. Our Physiotherapy Assistant course starts with the basics of Physiotherapy Assistant and gradually progresses towards advanced topics. Why would you choose the Physiotherapy Assistant course from Compliance Central: Lifetime access to Physiotherapy Assistant course materials Full tutor support is available from Monday to Friday with the Physiotherapy Assistant course Learn Physiotherapy Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Physiotherapy Assistant course Accessible, informative Physiotherapy Assistant learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Physiotherapy Assistant bundle Study Physiotherapy Assistant in your own time through your computer, tablet or mobile device Curriculum Breakdown of the Physiotherapy Assistant Course Module 01: Introduction Module 02: The Standards for Physiotherapists Module 03: The Physiotherapy Interventions Module 04: Sports Physiotherapy Module 05: Neurological Physiotherapy Module 06: Musculoskeletal Physiotherapy Module 07: Respiratory Physiotherapy Module 08: Paediatric Physiotherapy Module 09: Evidence-Based Physiotherapy (EBP) Module 10: Building a Career as a Physiotherapist Disclaimer: Please note that this course doesn't qualify you as a professional in this field. However, it'll enhance your fundamental knowledge. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Physiotherapy Assistant course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Physiotherapy Assistant. Requirements To enrol in this Physiotherapy Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path The Physiotherapy Assistant course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Physiotherapy Assistant. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Admin Assistant skills? If yes, then you have come to the right place. Our comprehensive course on Admin Assistant will assist you in producing the best possible outcome by mastering the Admin Assistant skills. The Admin Assistant course is for those who want to be successful. In the Admin Assistant course, you will learn the essential knowledge needed to become well versed in Admin Assistant. Our Admin Assistant course starts with the basics of Admin Assistant and gradually progresses towards advanced topics. Therefore, each lesson of this Admin Assistant course is intuitive and easy to understand. Why would you choose the Admin Assistant course from Compliance Central: Lifetime access to Admin Assistant course materials Full tutor support is available from Monday to Friday with the Admin Assistant course Learn Admin Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Admin Assistant course Accessible, informative Admin Assistant learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Admin Assistant Study Admin Assistant in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Admin Assistant Course Admin Assistant Curriculum Breakdown of the Admin Assistant Course Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Admin Assistant course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Admin Assistant. It is also great for professionals who are already working in Admin Assistant and want to get promoted at work. Requirements To enrol in this Admin Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path The Admin Assistant course will enhance your knowledge and improve your confidence. Administrative Coordinator: £20,000 to £30,000 per year Office Administrator: £18,000 to £25,000 per year Executive Assistant: £25,000 to £40,000 per year Administrative Officer: £20,000 to £28,000 per year Personal Assistant: £22,000 to £35,000 per year Data Entry Clerk: £16,000 to £22,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview This Naturopathy Course will unlock your full potential and will show you how to excel in a career in Naturopathy Course. So upskill now and reach your full potential. Everything you need to get started in Naturopathy Course is available in this course. Learning and progressing are the hallmarks of personal development. This Naturopathy Course will quickly teach you the must-have skills needed to start in the relevant industry. In This Naturopathy Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Naturopathy Course skills to help you advance your career. Acquire a comprehensive understanding of various Naturopathy Course topics and tips from industry experts. Learn in-demand Naturopathy Course skills that are in high demand among UK employers, which will help you to kickstart your career. This Naturopathy Course covers everything you must know to stand against the tough competition in the Naturopathy Course field.  The future is truly yours to seize with this Naturopathy Course. Enrol today and complete the course to achieve a Naturopathy Course certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Naturopathy Course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Naturopathy Course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Naturopathy Course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Naturopathy Course is suitable for anyone aspiring to start a career in Naturopathy Course; even if you are new to this and have no prior knowledge on Naturopathy Course, this course is going to be very easy for you to understand.  And if you are already working in the Naturopathy Course field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Naturopathy Course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Naturopathy Course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Naturopathy Course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Naturopathy Course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction Health & Healthy Diet 00:06:00 Food categories and their impact on the human body Chemical and synthetic food 00:08:00 Meat and meat industry - Part 1 00:13:00 Meat and meat industry - Part2. Milk and dairy products 00:09:00 Thermally treated plant food 00:09:00 Raw seeds, nuts, beans and mushrooms 00:10:00 Raw fruits, vegetables, juices and honey 00:11:00 Listen to your body Listen to your body 00:05:00 Digestive system Intestines, degree of contamination - Part 1 00:09:00 Intestines, degree of contamination - Part 2 00:07:00 Intestines, two types of contamination reactions - slow and fast metabolism 00:11:00 Intestines, methods of cleaning - Part 1 00:15:00 Intestines, methods of cleaning - Part 2 00:12:00 Intestines, restoration of normal (symbiotic) microflora - Part 1 00:09:00 Intestines, restoration of normal (symbiotic) microflora - Part 2 00:11:00 Liver, pancreas - functions and cleaning 00:13:00 Oral cavity, contamination and cleaning 00:17:00 Other organs and systems Kidneys, water and water regime - Part 1 00:31:00 Kidneys, water and water regime - Part 2 00:12:00 Skin as an excretory system - Part 1 00:14:00 Skin as an excretory system - Part 2 00:13:00 Respiratory System - functions and cleaning 00:20:00 Purification processes Peculiarities of the purification period. Deficiencies of substances and energy. 00:08:00

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Begin your career as an Management : HR Management by enrolling in Course Cave's HR Management course. This Management : HR Management course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This Management : HR Management course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. Course Curriculum *** Management : HR Management *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the Management : HR Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Management : HR Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This HR Management course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This HR Management course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements Students who intend to enrol in this HR Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR Management course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included