9841 Courses in Cardiff delivered Online

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Developing a network of MHFA Champions is a key step in creating a mentally healthy workplace. The MHFA Champion one-day course will give you all the skills you need to be an MHFA Champion. This one-day course trains you as an MHFA Champion, giving you: An understanding of common mental health issues Knowledge and confidence to advocate for mental health awareness Ability to spot signs of mental ill-health Skills to support positive wellbeing 1 Introduction to MHFA and understanding mental health (3 hours 30 mins) About Mental Health First Aid About mental health and stress in the workplace Stigma and discrimination Depression Anxiety disorders Other mental health issues (eating disorders, self-harm, psychosis) Early warning signs of mental ill-health Alcohol, drugs and mental health 2 MHFA Champion in practice (3 hours 30 mins) Applying the Mental Health First Aid action plan Action 1: Approach the person, assess and assist with any crisis Suicide Action 2: Listen and communicate non-judgementally Action 3: Give support and information Action 4: Encourage the person to get appropriate professional help Action 5: Encourage other supports Recovery Building a mentally healthy workplace Action planning for using MHFA

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview This Wildlife Rescue and Rehabilitation course will unlock your full potential and will show you how to excel in a career in Wildlife Rescue and Rehabilitation. So upskill now and reach your full potential. Everything you need to get started in Wildlife Rescue and Rehabilitation is available in this course. Learning and progressing are the hallmarks of personal development. This Wildlife Rescue and Rehabilitation will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Mental Health skills to help you advance your career. Acquire a comprehensive understanding of various Mental Health topics and tips from industry experts. Learn in-demand Mental Health skills that are in high demand among UK employers, which will help you to kickstart your career. This Wildlife Rescue and Rehabilitation course covers everything you must know to stand against the tough competition in the Wildlife Rescue and Rehabilitation field.  The future is truly yours to seize with this Wildlife Rescue and Rehabilitation. Enrol today and complete the course to achieve a Wildlife Rescue and Rehabilitation certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Wildlife Rescue and Rehabilitation course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Wildlife Rescue and Rehabilitation course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Wildlife Rescue and Rehabilitation course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Wildlife Rescue and Rehabilitation is suitable for anyone aspiring to start a career in Wildlife Rescue and Rehabilitation; even if you are new to this and have no prior knowledge on Wildlife Rescue and Rehabilitation, this course is going to be very easy for you to understand.  And if you are already working in the Wildlife Rescue and Rehabilitation field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Wildlife Rescue and Rehabilitation course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Wildlife Rescue and Rehabilitation course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Wildlife Rescue and Rehabilitation course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Wildlife Rescue and Rehabilitation course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Overview of Wildlife Rehabilitation Overview of Wildlife Rehabilitation 00:31:00 Module 02: Becoming a Wildlife Rehabilitator Becoming a Wildlife Rehabilitator 00:14:00 Module 03: Human Safety in Wildlife Rescue Human Safety in Wildlife Rescue 00:31:00 Module 04: Basic Animal Health Basic Animal Health 00:18:00 Module 05: Wildlife Injuries Wildlife Injuries 00:23:00 Module 06: Disease Control Disease Control 00:40:00 Module 07: Best Way to Interact with Animals Best Way to Interact with Animals 00:29:00 Assignment Assignment - Wildlife Rescue and Rehabilitation 00:00:00

Are you looking to enhance your Physiotherapy Assistant skills? If yes, then you have come to the right place. Our comprehensive course on Physiotherapy Assistant will assist you in producing the best possible outcome by mastering the Physiotherapy Assistant skills. The Physiotherapy Assistant course is for those who want to be successful. In the Physiotherapy Assistant course, you will learn the essential knowledge needed to become well versed in Physiotherapy Assistant. Our Physiotherapy Assistant course starts with the basics of Physiotherapy Assistant and gradually progresses towards advanced topics. Why would you choose the Physiotherapy Assistant course from Compliance Central: Lifetime access to Physiotherapy Assistant course materials Full tutor support is available from Monday to Friday with the Physiotherapy Assistant course Learn Physiotherapy Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Physiotherapy Assistant course Accessible, informative Physiotherapy Assistant learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Physiotherapy Assistant bundle Study Physiotherapy Assistant in your own time through your computer, tablet or mobile device Curriculum Breakdown of the Physiotherapy Assistant Course Module 01: Introduction Module 02: The Standards for Physiotherapists Module 03: The Physiotherapy Interventions Module 04: Sports Physiotherapy Module 05: Neurological Physiotherapy Module 06: Musculoskeletal Physiotherapy Module 07: Respiratory Physiotherapy Module 08: Paediatric Physiotherapy Module 09: Evidence-Based Physiotherapy (EBP) Module 10: Building a Career as a Physiotherapist Disclaimer: Please note that this course doesn't qualify you as a professional in this field. However, it'll enhance your fundamental knowledge. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Physiotherapy Assistant course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Physiotherapy Assistant. Requirements To enrol in this Physiotherapy Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path The Physiotherapy Assistant course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Physiotherapy Assistant. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Admin Assistant skills? If yes, then you have come to the right place. Our comprehensive course on Admin Assistant will assist you in producing the best possible outcome by mastering the Admin Assistant skills. The Admin Assistant course is for those who want to be successful. In the Admin Assistant course, you will learn the essential knowledge needed to become well versed in Admin Assistant. Our Admin Assistant course starts with the basics of Admin Assistant and gradually progresses towards advanced topics. Therefore, each lesson of this Admin Assistant course is intuitive and easy to understand. Why would you choose the Admin Assistant course from Compliance Central: Lifetime access to Admin Assistant course materials Full tutor support is available from Monday to Friday with the Admin Assistant course Learn Admin Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Admin Assistant course Accessible, informative Admin Assistant learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Admin Assistant Study Admin Assistant in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Admin Assistant Course Admin Assistant Curriculum Breakdown of the Admin Assistant Course Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Admin Assistant course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Admin Assistant. It is also great for professionals who are already working in Admin Assistant and want to get promoted at work. Requirements To enrol in this Admin Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path The Admin Assistant course will enhance your knowledge and improve your confidence. Administrative Coordinator: £20,000 to £30,000 per year Office Administrator: £18,000 to £25,000 per year Executive Assistant: £25,000 to £40,000 per year Administrative Officer: £20,000 to £28,000 per year Personal Assistant: £22,000 to £35,000 per year Data Entry Clerk: £16,000 to £22,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview This Naturopathy Course will unlock your full potential and will show you how to excel in a career in Naturopathy Course. So upskill now and reach your full potential. Everything you need to get started in Naturopathy Course is available in this course. Learning and progressing are the hallmarks of personal development. This Naturopathy Course will quickly teach you the must-have skills needed to start in the relevant industry. In This Naturopathy Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Naturopathy Course skills to help you advance your career. Acquire a comprehensive understanding of various Naturopathy Course topics and tips from industry experts. Learn in-demand Naturopathy Course skills that are in high demand among UK employers, which will help you to kickstart your career. This Naturopathy Course covers everything you must know to stand against the tough competition in the Naturopathy Course field.  The future is truly yours to seize with this Naturopathy Course. Enrol today and complete the course to achieve a Naturopathy Course certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Naturopathy Course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Naturopathy Course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Naturopathy Course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Naturopathy Course is suitable for anyone aspiring to start a career in Naturopathy Course; even if you are new to this and have no prior knowledge on Naturopathy Course, this course is going to be very easy for you to understand.  And if you are already working in the Naturopathy Course field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Naturopathy Course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Naturopathy Course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Naturopathy Course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Naturopathy Course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction Health & Healthy Diet 00:06:00 Food categories and their impact on the human body Chemical and synthetic food 00:08:00 Meat and meat industry - Part 1 00:13:00 Meat and meat industry - Part2. Milk and dairy products 00:09:00 Thermally treated plant food 00:09:00 Raw seeds, nuts, beans and mushrooms 00:10:00 Raw fruits, vegetables, juices and honey 00:11:00 Listen to your body Listen to your body 00:05:00 Digestive system Intestines, degree of contamination - Part 1 00:09:00 Intestines, degree of contamination - Part 2 00:07:00 Intestines, two types of contamination reactions - slow and fast metabolism 00:11:00 Intestines, methods of cleaning - Part 1 00:15:00 Intestines, methods of cleaning - Part 2 00:12:00 Intestines, restoration of normal (symbiotic) microflora - Part 1 00:09:00 Intestines, restoration of normal (symbiotic) microflora - Part 2 00:11:00 Liver, pancreas - functions and cleaning 00:13:00 Oral cavity, contamination and cleaning 00:17:00 Other organs and systems Kidneys, water and water regime - Part 1 00:31:00 Kidneys, water and water regime - Part 2 00:12:00 Skin as an excretory system - Part 1 00:14:00 Skin as an excretory system - Part 2 00:13:00 Respiratory System - functions and cleaning 00:20:00 Purification processes Peculiarities of the purification period. Deficiencies of substances and energy. 00:08:00