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***24 Hour Limited Time Flash Sale*** Youtube Marketing, Getting More Views with Youtube Strategic Planning Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Youtube Marketing, Getting More Views with Youtube Strategic Planning courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Youtube Marketing, Getting More Views with Youtube Strategic Planning . 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Youtube Marketing, Getting More Views with Youtube Strategic Planning bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Youtube Marketing Strategy QLS Course 02: Get More YouTube Views QLS Course 03: Youtube Strategic Planning Secrets 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Youtube Masterclass: How to Start a Successful Youtube Channel for Your Business QuicklyCourse 02: Youtube MarketingCourse 03: Youtube Marketing and Analytics TrainingCourse 04: Make Money With YouTubeCourse 05: Get 100 MILLION Views on YouTube! In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Youtube Marketing, Getting More Views with Youtube Strategic Planning courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. The Youtube Marketing, Getting More Views with Youtube Strategic Planning bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Youtube Marketing, Getting More Views with Youtube Strategic Planning . With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Entrepreneurs and small business owners who want to use YouTube to promote their products or services Marketing professionals who want to add YouTube marketing to their skill set Content creators who want to grow their YouTube channel and increase their income Career path Social Media Manager: £30,000 - £50,000 Digital Marketing Manager: £40,000 - £70,000 Content Creator: £25,000 - £50,000 Video Marketing Manager: £35,000 - £60,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Ignite your email marketing prowess with our compact yet comprehensive "Professional Email Writing & Email Marketing Masterclass" course bundle. Master email writing, learn advanced email marketing strategies, build efficient email lists, create stunning HTML email templates, write compelling copy, and boost your typing speed with touch typing. This isn't just theory; it's about equipping you with competitive skills to excel in the evolving digital marketing landscape. Enrol now - your journey to becoming an email marketing superstar starts here. Act fast, limited spots available! This Professional Email Writing & Email Marketing Masterclass Bundle Comprises the Following CPD Accredited Courses: Course 01: Email Writing: Styles and Templates Course 02: Email Marketing Masterclass Course 03: Essential Strategies to Create an Email List Course 04: Create a Responsive HTML Email Template Course 05: Affiliate Marketing Course 06: Copywriting Course Course 07: Copyediting & Proofreading Course 08: Touch Typing Essentials What will Make You Stand Out? On completion of this Professional Email Writing & Email Marketing Masterclass bundle, you will gain the following: CPD QS Accredited courses After successfully completing the Email Writing Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enrolling in the Email Writing Course has no additional cost. 24x7 Tutor Support You can study and complete the Email Writing course at your own pace. For the price of ONE, we're giving you SIX comprehensive CPD Accredited courses that will transform your emailing from a daunting task to an exciting journey of connection, engagement and business growth! 1. Email Writing: Styles and Templates: Learn the secret language of impactful email communications, unlock the power of compelling content, and get your hands on ready-to-use, bespoke templates that are sure to impress your recipients! 2. Email Marketing Masterclass: Whether you're a novice or a seasoned email marketer, this masterclass will teach you the art of creating captivating email campaigns that will drive traffic, boost conversions, and rocket your ROI! 3. Essential Strategies to Create an Email List: Every great campaign starts with a strong email list. Master the most effective list-building strategies to attract quality subscribers and foster lasting relationships. 4. Create a Responsive HTML Email Template: In the era of mobile users, responsiveness is the key. This course will guide you through creating stunning, mobile-friendly HTML emails that look fantastic on any device! 5. Copywriting Course: Words are your most powerful weapon. Learn how to wield them effectively with the tricks and techniques of the world's most successful copywriters! 6. Touch Typing Essentials: Boost your productivity with the power of touch typing. Increase your typing speed and accuracy, giving you more time to focus on what matters most! Show off your new skills with a certificate of completion. After successfully completing the Professional Email Writing & Email Marketing Masterclass course bundle, you can order your CPD Accredited PDF Certificates for Free as proof of your achievement. You can order Hardcopy CPD Accredited Certificates for £4.99. Please Note: The delivery charge inside the U.K. is absolutely free, and international students have to pay £8.99. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Professional Email Writing & Email Marketing Masterclass Bundle is open to everybody including: Professionals are seeking to enhance their email writing & email marketing skills. Digital Marketing personnel's seeking to boost their sales. Job seekers aim to create compelling emails. Copywriters and marketers are refining persuasive writing. Individuals are improving their proofreading and editing abilities. Those interested in enhancing typing speed for efficient emailing. Requirements Without any formal requirements, you can delightfully enrol in this Professional Email Writing & Email Marketing Masterclass bundle. Just get a device with internet connectivity, and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path Our Email Writing & Email Marketing Masterclass bundle will prepare you for a range of careers, including: Business Manager/ Executive Email Marketing Specialist Email Marketing Manager Digital Marketing Manager Marketing Automation Specialist CRM Manager Content Writer/Copywriter Marketing Assistant Communications Manager PR Specialist

Getting Started The research technique taken for the cybersecurity course program is designed to guide learners interested in enhancing their key capabilities in cybersecurity. The outcome of the Cyber Security Diploma, an accepted UK qualification, is that aspirants learn the abilities that organizations worldwide need. All programs are intended to provide learning based on ideas and practical insights that current and future businesses need. In addition, we look forward to developing effective team leaders, executives and leaders through creating and distributing industry-required learning. The qualification will identify and assess practical methods to safeguard individuals and data from cyber-attacks and related impacts safely and securely. Key Benefits   This qualification will benefit the learner: Understand fundamental cryptographic principles and modes and the standards, regulations, and laws applicable to business and government organisations concerning encryption. Understand the core principles of digital investigations. Apply the types of tools that support professional digital investigations at a strategic level. Plan for investigations and forensics teams. Understand the physical and human resources required to manage a suspected cyber security incident. Apply Business Continuity Management to significant incident planning and response. Understand the role of senior leaders and strategic leadership. Evaluate the management streams and performance monitoring mechanisms that relate to information security. Understand how data protection legislation impacts considerations of strategy-setting and strategic leadership. Learners can progress to Level 6 University Degree (Top-Up) course or directly into employment in an associated profession.   Key Highlights How do you keep your Business safe from cyber-attacks? To understand more about this, the Qualifi Level 5 Diploma in Cyber Security is the ideal starting point for your career journey. The program offers a semi-technical qualification and a unique course about cyber security as a workplace management discipline. The programme utilises many case studies from business organisations and embeds isomorphic learning into its technical education. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 5 Level Diploma in Cyber Security can open many career pathways including, but not limited to: Security Consultant, with an estimated average salary of £46,568 per annum IT Security Analyst with an estimated average salary of £45,723 per annum Health Care Assistant with an estimated average salary of £44,033 per annum Ethical Hackers with an estimated average salary of £63,600 per annum Forensic Computer Analyst with an estimated average salary of £66,548 per annum Penetration Tester with an estimated average salary of £65,000 per annum Security Systems Administrator, with an estimated average salary of £ 60,100per annum Cyber Security Architect with an estimated average salary of £75,330 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   This qualification has been designed to be accessible without artificial barriers restricting access and progression. Entry to the qualification will be through a centre application form or interview, and the candidates will be expected to hold the following: Learners who possess qualifications at Level 4 and Learners who have some technical and risk management work experience in a computing or security business environment and demonstrate ambition with clear career goals; Learners with a Level 5 qualification in another discipline want to develop their careers in cyber security and risk management. In certain circumstances, learners with considerable experience but no formal qualifications may be considered, subject to interview and demonstrating their ability to cope with the programme's demands. In the case of applicants whose first language is not English, then IELTS 5 (or equivalent) is required. International Qualifications will be checked for appropriate matriculation to UK higher education post-graduate programmes. The applicants are required to produce two supporting references, at least one of which should be academic. Progression Learners completing the QUALIFI Level 5 Diploma will progress to: (Pending a successful application to our Partner institution) a Level 6 University Degree (TopUp) course. Directly into employment in an associated profession. Why gain a QUALIFI Qualification?   This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also learn to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Cryptography Reference No : DCS01 Credit : 30 || TQT : 300 Cryptography, the unit will develop knowledge, enhance skills and qualities. You can understand key cryptographic principles and modes.And provides to give a good knowledge of some commonly used cryptographic primitives and protocols. UNIT2- Digital Investigations and Forensics Reference No : DCS02 Credit : 30 || TQT : 300 Digital Investigations and Forensics in the unit will understand the core principles of digital investigations and how to apply types of tool that support professional digital studies at a strategic level. UNIT3- Communications and Incident Management Reference No : DCS03 Credit : 30 || TQT : 300 The Communications and Incident Management unit helps you to know more about the physical and human resources required to manage a major suspected cybersecurity incident. And this unit will provide how to apply Business Continuity Management to major incident planning and response also. UNIT4- Strategic Leadership Reference No : DCS04 Credit : 30 || TQT : 300 The unit will develop and implement leadership skills, and it will shape the future of your organization. It helps to understand the role of senior leaders and strategic leadership and evaluate the management streams and performance monitoring mechanisms that relate to information security. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Register on the Copyediting & Proofreading today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Copyediting & Proofreading is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Copyediting & Proofreading Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Copyediting & Proofreading, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Copyediting Introduction to Copyediting 00:20:00 Module 02: Primary Copyediting Procedures Primary Copyediting Procedures 00:25:00 Module 03: Checking the Written Copy Checking the Written Copy 00:25:00 Module 04: Resources Required for a Copyeditor Resources Required for a Copyeditor 00:20:00 Module 05: Setting and Using a Style Sheet Setting and Using a Style Sheet 00:30:00 Module 06: Legal Aspects of Copyediting Legal Aspects of Copyediting 00:20:00 Module 07: Getting a Job and Career Progression Getting a Job and Career Progression 00:25:00 Module 08: Introduction to Proofreading Introduction to Proofreading 00:20:00 Module 09: The Workflow of a Proofreader The Workflow of a Proofreader 00:30:00 Module 10: Proofreading Marks and Symbols Proofreading Marks and Symbols 00:25:00 Module 11: What to Look For During Proofreading What to Look For During Proofreading 00:20:00 Module 12: Basics of Grammar Basics of Grammar 00:30:00 Module 13: Basics of Sentence Basics of Sentence 00:20:00 Module 14: Structure of Sentence Structure of Sentences 00:10:00 Module 15: Capitalisation and Punctuation Rules Capitalisation and Punctuation Rules 00:25:00 Module 16: Spelling Rules Spelling Rules 00:25:00 Module 17: Checking Commonly Confused Words Checking Commonly Confused Words 00:20:00 Module 18: Professional Proofreading Professional Proofreading 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Jamf training, Jamf 240 course, Jamf course

Refine your editing skills with our Copyediting & Proofreading Course. Learn the art of polishing written content, mastering grammar rules, and ensuring accuracy and clarity in every piece. Elevate your career as a professional editor or freelancer. Enroll now and perfect your craft!

  The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. About This Course   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.   Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.   After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain "Certified ISO 9001 Lead Auditor' credential. By holding this Certificate,, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.    Learning objectives   Understand the operations of a Quality Management System (QMS) based on ISO 9001 Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks Understand the auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   Educational approach   This training is based on both theory and best practices used in QMS audits Lecture sessions are illustrated with practical questions and examples Practical exercises include examples and case study discussions Practice tests are similar to the Certification Exam Prerequisites   A fundamental understanding of ISO 9001 and comprehensive knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Guides The Exam Who Should Attend?   Auditors seeking to perform and lead Quality Management System (QMS) certification audits Managers or consultants seeking to master a Quality Management System audit process Individuals responsible for maintaining conformance with QMS requirements Technical experts seeking to prepare for a Quality Management System audit Expert advisors in Quality Management Accreditation Our Guarantee We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Provided by   This course is Accredited by NACS and Administered by theIECB

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.