Are you looking to enhance your Office Management skills? If yes, then you have come to the right place. Our comprehensive course on Office Management will assist you in producing the best possible outcome by mastering the Office Management skills. The Office Management course is for those who want to be successful. In the Office Management course, you will learn the essential knowledge needed to become well versed in Office Management. Our Office Management course starts with the basics of Office Management and gradually progresses towards advanced topics. Therefore, each lesson of this Office Management course is intuitive and easy to understand. Why would you choose the Office Management course from Compliance Central: Lifetime access to Office Management course materials Full tutor support is available from Monday to Friday with the Office Management course Learn Office Management skills at your own pace from the comfort of your home Gain a complete understanding of Office Management course Accessible, informative Office Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Office Management Study Office Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Office Management Course Office Management Curriculum Breakdown of the Office Management Course Course Outline: Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meeting and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Office Management. It is also great for professionals who are already working in Office Management and want to get promoted at work. Requirements To enrol in this Office Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Office Manager: £25,000 to £40,000 per year Facilities Manager: £30,000 to £50,000 per year Operations Manager: £35,000 to £60,000 per year Administrative Services Manager: £30,000 to £50,000 per year Executive Assistant: £25,000 to £45,000 per year Project Coordinator: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
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Are you looking to enhance your Business Administration Training skills? If yes, then you have come to the right place. Our comprehensive course on Business Administration Training will assist you in producing the best possible outcome by mastering the Business Administration Training skills. The Business Administration Training is for those who want to be successful. In the Business Administration Training, you will learn the essential knowledge needed to become well versed in Business Administration Training. Our Business Administration Training starts with the basics of Business Administration Training and gradually progresses towards advanced topics. Therefore, each lesson of this Business Administration Training is intuitive and easy to understand. Why would you choose the Business Administration Training from Compliance Central: Lifetime access to Business Administration Training materials Full tutor support is available from Monday to Friday with the Business Administration Training Learn Business Administration Training skills at your own pace from the comfort of your home Gain a complete understanding of Business Administration Training Accessible, informative Business Administration Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Business Administration Training bundle Study Business Administration Training in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Business Administration Training Improve your chance of gaining in demand skills and better earning potential by completing the Business Administration Training Business Administration Training Curriculum Breakdown: Module 01: An Introduction to Business Planning Module 02: Self-Assessment Module 03: Setting Your Goals Module 04: Roles and Responsibilities Module 05: Outlining a Sketch Module 06: Organising a Business Plan Module 07: Structuring a Business Plan Module 08: Marketing Plan Module 09: Getting to Know Your Customers Module 10: Financing Your Business Module 11: Setting the Right Price Setting the Right Price 00:34:00 Module 12: Building a Company Value CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Administration Training helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Business Administration Training. It is also great for professionals who are already working in Business Administration Training and want to get promoted at work. Requirements To enrol in this Business Administration Training, all you need is a basic understanding of the English Language and an internet connection. Career path The Business Administration Training will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Business Administration Training. Office Manager: £25,000 to £45,000 per year Human Resources Coordinator: £22,000 to £40,000 per year Administrative Assistant: £18,000 to £30,000 per year Executive Assistant: £25,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Time Management Skills Course Our Time Management Skills Course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. Thecourse is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, this Time Management Skills Course will provide you with the necessary knowledge and skills to take your professionalism to the next level. Enrol in our this course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. Time Management Skills Course can help you equip yourself with the skills you will need to land your dream job. Learning Outcomes After completing the course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Other courses are included with Time Management Course Complete Bundle Course 01: Time Management Course Course 02: Level 5 Health and Safety at Work Course 03: Level 5 Negotiation Skills Course Others Included in This Time Management Skills Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free [ Note: Free PDF certificate as soon as completing the Time Management Skills Course] Time Management Skills Course Course Curriculum of Time Management Skills Course Module 01: Basics of Time Management Module 02: Prioritize Your Time Module 03: Organize Your Time Module 04: Using Your Time Efficiently Module 05: Time Management in the Workplace Module 06: Time Management for Students Module 07: Time Management Software Module 08: Create a Value-Based Time Management Plan Assessment Method of Time Management Skills Course After completing each module of the Time Management Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Time Management Skills Course After completing the MCQ/Assignment assessment for this Time Management Skills Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. Who is this course for? Time Management Skills Course Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements Time Management Skills Course There are no specific requirements for this Time Management Skills Course because it does not require any advanced knowledge or skills. Career path Time Management Skills Course Certificates Certificate of completion Digital certificate - Included
Are you looking to enhance your Diploma for Business Administrators skills? If yes, then you have come to the right place. Our comprehensive course on Diploma for Business Administrators will assist you in producing the best possible outcome by mastering the Diploma for Business Administrators skills. The Diploma for Business Administrators is for those who want to be successful. In the Diploma for Business Administrators, you will learn the essential knowledge needed to become well versed in Diploma for Business Administrators. Our Diploma for Business Administrators starts with the basics of Diploma for Business Administrators and gradually progresses towards advanced topics. Therefore, each lesson of this Diploma for Business Administrators is intuitive and easy to understand. Why would you choose the Diploma for Business Administrators from Compliance Central: Lifetime access to Diploma for Business Administrators materials Full tutor support is available from Monday to Friday with the Diploma for Business Administrators Learn Diploma for Business Administrators skills at your own pace from the comfort of your home Gain a complete understanding of Diploma for Business Administrators Accessible, informative Diploma for Business Administrators learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Diploma for Business Administrators bundle Study Diploma for Business Administrators in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Diploma for Business Administrators Improve your chance of gaining in demand skills and better earning potential by completing the Diploma for Business Administrators Diploma for Business Administrators Curriculum Topics: Module 01: Introduction Module 02: Business Plan for Entrepreneurs Achieve Your Long- and Short-Term Goals Module 03: How a Business Plan Can Help with Long Term Success Module 04: Reasons You Need Module 05: The Elements Module 06: The Purpose Module 07: Things to Consider Before Starting Module 08: Who Are You Writing the Business Plan For CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Diploma for Business Administrators helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Diploma for Business Administrators. It is also great for professionals who are already working in Diploma for Business Administrators and want to get promoted at work. Requirements To enrol in this Diploma for Business Administrators, all you need is a basic understanding of the English Language and an internet connection. Career path The Diploma for Business Administrators will enhance your knowledge and improve your confidence. Administrative Assistant: £20,000 to £25,000 per year Office Administrator: £22,000 to £28,000 per year Personal Assistant (PA): £24,000 to £35,000 per year Executive Assistant: £28,000 to £40,000 per year Office Manager: £28,000 to £40,000 per year Human Resources Administrator: £25K to £32K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
School Administrator Training Empower your educational institution with a skilled School Administrator! A dynamic School Administrator ensures seamless operations. Trust our experienced School Administrator to streamline administrative processes, foster a positive learning environment, and lead with expertise. Elevate your school's success - choose a School Administrator who understands the unique needs of your institution. This School Administrator Diploma course aims to provide students with the skills required to advance their careers in this field. This School Administrator Diploma course covers the School Administrator's responsibilities in detail, as well as the various types of schools and workplace development. Why Choose School Administrator Course from Us School Administrator Course developed by industry experts. Free PDF certificate as soon as completing the School Administrator course. Special Offers of this School Administrator: School Administrator Course This School Administrator: School Administrator Course includes a FREE PDF Certificate. Lifetime access to this School Administrator: School Administrator Course Instant access to this School Administrator: School Administrator Course Get FREE Tutor Support from Monday to Friday in this School Administrator: School Administrator Course Other courses are included with School Administrator Diploma Course Course 01: School Administrator Diploma Course 02: EYFS Teaching Diploma Course 03: Teaching Assistant Course 04: Primary Teaching Diploma Course 05: Level 2 Award in Support Work in Schools and Colleges [ Note: Free PDF certificate will provide as soon as completing the School Administrator Diploma course] School Administrator: School Administrator Industry Experts Designed this School Administrator: School Administrator course into 11 detailed modules. Course Curriculum of School Administrator Training Module 01: An Overview of School Administration Module 02: School Types in the UK Module 03: Understand Workplace Development Module 04: How to Create and Maintain a School Culture? Module 05: Understand The Educational Administration and Management Module 06: Understand Safeguarding Students Module 07: Understand Child Development Module 08: Serious Behavioural Issues and Problems of Students Module 09: Understanding Managing School Premises Module 10: Safety and Maintenance As an Administrator Module 11: Self-Management and Dealing with Stress >>------------------<< Assessment Method of School Administrator After completing each module of the School Administrator: School Administrator Diploma course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of School Administrator After completing the MCQ/Assignment assessment for this School Administrator: School Administrator Diploma course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? School Administrator Online If you want to start a new career as a School Administrator and gain relevant skills, our Training is a great place to start. Furthermore, this School Administrator Diploma course is designed for anyone interested in gaining in-demand School Administrator expertise to help launch a career as an Administrator personnel or improve their business aptitude. Requirements School Administrator Training Students who intend to enrol in this School Administrator: School Administrator course must meet the following requirements: School Administrator: Good command of the English language School Administrator: Must be vivacious and self-driven School Administrator: Basic computer knowledge School Administrator: A minimum of 16 years of age is required Career path School Administrator Training The School Administrator Diploma course will help you advance your career and show you the way to positions such as-School Administrator, Teacher, School principal and so on.
Safeguarding and Prevent: Safeguarding and Prevent Course Online This Safeguarding and Prevent: Safeguarding and Prevent Coursequalification aims to increase your understanding and awareness of the prevent duty and safeguarding, including online safety. Extremism, British values, cyberbullying, and online grooming are among the topics covered. You will also learn about the terms 'radicalisation,' 'extremism,' and 'terrorism,' as well as how to effectively comply with the Prevent duty. On request, paper copies of work are available. This Safeguarding and Prevent: Safeguarding and Prevent Course will help you increase your knowledge of safeguarding in situations when you have a duty of care for others. You will learn about safeguarding and people's rights to keep safe, as well as how to appropriately respond to abuse or harm. Special Offers of this Safeguarding and Prevent: Safeguarding and Prevent Course This Safeguarding and Prevent: Safeguarding and Prevent Course includes a FREE PDF Certificate. Lifetime access to this Safeguarding and Prevent: Safeguarding and Prevent Course Instant access to this Safeguarding and Prevent: Safeguarding and Prevent Course Get FREE Tutor Support from Monday to Friday in this Safeguarding and Prevent: Safeguarding and Prevent Course Main Course: Level 2 Safeguarding and Prevent Course Courses with Safeguarding and Prevent: Safeguarding and Prevent Course Course 01: Autism Diploma Course Course 02: Level 3 Dyslexia Awareness [Note: Free PDF certificate as soon as completing the Safeguarding and Prevent: Safeguarding and Prevent Course] Safeguarding and Prevent: Safeguarding and Prevent Course Online Industry Experts Designed this Safeguarding and Prevent: Safeguarding and Prevent Course into 03 detailed modules. Course Curriculum of Level 2 Safeguarding and Prevent Course Module 01: Understanding the Prevent Duty Module 02: Understanding Safeguarding Module 03: Understanding Online Safety Assessment Method of Safeguarding and Prevent Course After completing each module of the Safeguarding and Prevent: Safeguarding and Prevent Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Safeguarding and Prevent Course After completing the MCQ/Assignment assessment for this Safeguarding and Prevent: Safeguarding and Prevent Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Safeguarding and Prevent: Safeguarding and Prevent Course Online Upon finishing the Safeguarding and Prevent: Safeguarding and Prevent Course, individuals can explore career opportunities such as: Local Government Administrative Assistant (Salary range: £17,500 to £24,500) Higher Education Lecturer (Salary range: £33,000 to £54,000) Social Worker (Salary range: £24,000 to £40,000) Requirements Safeguarding and Prevent: Safeguarding and Prevent Course Online Students who intend to enrol in this Safeguarding and Prevent: Safeguarding and Prevent Course must meet the following requirements: Safeguarding and Prevent: Good command of the English language. Safeguarding and Prevent: Must be vivacious and self-driven Safeguarding and Prevent: Basic computer knowledge. Safeguarding and Prevent: A minimum of 16 years of age is required Career path Safeguarding and Prevent: Safeguarding and Prevent Course Online This qualification may help you advance toward the role of Safeguarding and Prevent: Safeguarding and Prevent Course Certificates Certificate of completion Digital certificate - Included
Our Time Management course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. Thecourse is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, this course will provide you with the necessary knowledge and skills to take your professionalism to the next level. Enrol in our Time Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. This can help you equip yourself with the skills you will need to land your dream job. Learning Outcomes After completing the Management : Time Management course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Time Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Time Management. Management : Time Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Management : Time Management Course. ***Others Benefits of this Management : Time Management Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Basics of Time Management Module 2: Prioritize Your Time Module 3: Organize Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management for Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan Assessment Method After completing each module of the course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Management : Time Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included
Minute Taking professionals are the silent scribes, capturing every decision, action, and critical point discussed. The UK has seen a robust demand for competent Minute Takers, with an upward surge of 20% in vacancies over the past year. According to recent statistics, Minute Taking professionals can earn between £25,000 and £40,000 annually, marking its allure in the corporate sector. Minute Taking professionals are indispensable in tracking actions, decisions, and ensuring all attendees are on the same page post-meeting. Our Minute Taking Diploma - Level 5 course offers a comprehensive theoretical understanding of this profession. Covering everything from the basics of minute writing to building confidence, it's a guide to mastering the art and science of effective Minute Taking. Embark on this journey to bolster your career prospects in this high-demand field. Why would you choose the Minute Taking course from Compliance Central: QLS Level 5 Endorsed and CPD Certified Lifetime access to Minute Taking course materials Full tutor support is available from Monday to Friday with the Minute Taking course Learn Minute Taking skills at your own pace from the comfort of your home Gain a complete understanding of Minute Taking course Accessible, informative Minute Taking learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Minute Taking Study Minute Taking in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Minute Taking Course Minute Taking Diploma Learning Outcomes: Understand the fundamental principles of Minute Taking. Comprehend the structure and flow of meetings. Apply technology tools efficiently in Minute Taking. Boost self-confidence in professional Minute Taking scenarios. Curriculum Breakdown of the Minute Taking Course Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Certificate of Achievement Endorsed Certificate of Achievement from the Quality License Scheme Learners will be able to achieve an endorsed certificate after completing the Minute Taking course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality License Scheme (QLS) has endorsed Minute Taking course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Minute Taking course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Minute Taking Diploma is ideal for: Aspiring Minute Takers. Administrative Assistants seeking specialisation. Corporate Secretaries aiming for proficiency. Project Managers desiring improved documentation skills. Requirements To enrol in this Minute Taking course, all you need is a basic understanding of the English Language and an internet connection. Career path Minute Taking Diploma Career Path Junior Minute Taker: £25,000 - £28,000 per year. Senior Minute Taker: £29,000 - £32,000 per year. Minute Taking Team Lead: £33,000 - £36,000 per year. Corporate Secretary with Minute Taking expertise: £37,000 - £39,000 per year. Meeting Documentation Specialist: £35,000 - £38,000 per year. Certificates 2 CPD Accerdited Hardcopy Certificate for Free. Hard copy certificate - Included 2 CPD Accerdited Hardcopy Certificate for Free. Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 CDP Accerdited PDF Certificate Digital certificate - Included 2 CDP Accerdited PDF Certificate for Free. QLS Endorsed Hard Copy Certificate Hard copy certificate - £109
Course Overview Learn the Latest Skills | Accredited by CPD | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training The Office Administration Complete Course teaches core competencies in business writing, and professional communication and improves your customer service skills and computer literacy with programs like Microsoft Word, Excel, Outlook and PowerPoint. Gain the confidence to excel in any professional office or commercial environment by gaining the necessary knowledge of administration, computer, and management techniques. This cutting-edge online course is taught by industry experts with continuing professional involvement, and it teaches you immediately applicable skills. What Will You Learn? Learn the basic computer software you need to know to perform at your best on a daily basis Learn organisational, time management and meeting management skills Learn the basic principles of business writing Enrich your expertise in MS Word, PowerPoint, and Excel Learn to keep the books in order and proper telephone etiquette What classes are included in this package? Earn a digital certificate upon successful completion accredited by UK and internationally recognised accredited qualification There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills. Career Path Training offered by the Office Administration Complete Course could potentially benefit a range of roles, but would particularly enhance careers in: Administrator Support Staff Personal Assistant Office Manager Receptionist Office Administrator Secretary Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Method of Assessment On successful completion of the Office Administration Complete Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Meeting Management Module 06: Organisational Skills Module 07: Telephone Etiquette Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Stress Management Module 11: Time Management