9501 Courses in Cardiff delivered Online

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Project managers and consultants involved in and concerned with the implementation of an ISMS, expert advisors seeking to master the implementation of an ISMS, individuals responsible for ensuring conformity to information security requirements within an organization Overview Master the concepts, approaches, methods and techniques used for the implementation and effective management of an ISMS Learn how to interpret the ISO/IEC 27001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an ISMS Acknowledge the correlation between ISO/IEC 27001, ISO/IEC 27002 and other standards and regulatory frameworks Acquire the expertise to advise an organization in implementing Information Security Management System best practices This training course is designed to prepare you to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001. It aims to provide a comprehensive understanding of the best practices of an ISMS and a framework for its continual management and improvement. Introduction to ISO/IEC 27001 and initiation of an ISMS Training course objectives and structure Standards and regulatory frameworks Information Security Management System (ISMS) Fundamental information security concepts and principles Initiation of the ISMS implementation Understanding the organization and its context ISMS scope Planning the implementation of an ISMS Leadership and project approval Organizational structure Analysis of the existing system Information security policy Risk management Statement of Applicability Implementation of an ISMS Documented information management Selection and design of controls Implementation of controls Trends and technologies Communication Competence and awareness Security operations management ISMS monitoring, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit h Management review Treatment of nonconformities Continual improvement Preparing for the certification audit Certification process and closing of the training course

Presentation Skills Course Overview This course on Presentation Skills is designed to help learners develop the confidence and techniques necessary to deliver engaging and effective presentations. It covers key aspects of presentation delivery, from understanding audience psychology to mastering various engagement techniques. Learners will be guided on how to structure content, use humour, and create a safe, welcoming environment for their audience. By the end of the course, participants will be equipped with the skills to deliver presentations that are not only informative but also captivating and memorable. Course Description Throughout this course, learners will explore the essential principles behind effective presentation techniques. The content includes creating a sense of security for the audience, fostering a positive atmosphere, and using humour to enhance engagement. Learners will also delve into methods of connecting with different audience types, ensuring their message is both clear and compelling. The course will include modules that focus on both verbal and non-verbal communication, giving learners the ability to present confidently in any setting. By the end of this course, participants will be prepared to present with impact, regardless of their experience level. Presentation Skills Curriculum Module 01: Introduction to Archetype Module 02: Make Your Audience Feel Safe Module 03: Make Your Audience Feel Good Module 04: Make Your Audience Laugh Module 05: Course Wrap Up (See full curriculum) Who is this course for? Individuals seeking to improve their public speaking skills. Professionals aiming to enhance their communication and presentation abilities. Beginners with an interest in presentation techniques. Anyone looking to build confidence when presenting to groups. Career Path Public Speaking Coach Corporate Trainer Event Speaker Communications Specialist Marketing and Sales Presentations

Discover the essential skills and knowledge needed for success in the legal profession with our comprehensive Legal Secretaries Introductory Training course. From legal writing to contract law, litigation skills to employment law, equip yourself with the expertise to thrive in law offices. Enroll now and embark on a rewarding career path in the legal field.

This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points

Our Time Management course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. The course is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, Our Time Management course will provide you with the necessary knowledge and skills to take your professionalism to the next level. The Time Management course is ideal for those who want to work as a time manager. The course will place a strong emphasis on project methods. This course is for both aspiring beginners and experienced professionals who want to gain a detailed understanding of important business management topics. This exclusive Time Management course will also provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this field. The inclusion of a wide range of optional units allows the learner to tailor their qualification to their specific role as well as the needs of their employer. We will walk you through the fundamentals of this Time Management course. This course will also teach you how to perform and assist unresponsive casualties. You will also learn to deal with common issues and basic maintenance. This course will make sure you are more diverse than the others. This course is a great medium if you want to improve your skills and understanding; it is one of the most popular courses. The Time Management course will also teach you tips and tricks for being fast and efficient. This Time Management course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field will benefit from this course understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics. Learning Outcomes After completing the Time Management Course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Time Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Time Management Course Complete Bundle Course 01: Level 4 Time Management Course Course 02: HR Management Course Course 03: Business Management Course Course 04: Workplace First Aid Training ***Other Benefits of this Course*** Free 4 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the course] We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Time Management course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. The Time Management course covers all of the most recent topics to keep you up to date with all the necessary information. This excellent course covers basic to advanced relevant topics, allowing you to improve your skills. You will be more productive at this work after completing this course. You will also receive easy-to-digest modules and learning materials in this masterfully designed course, allowing you to stand out in your future career. Furthermore, the relevant skills you will gain after completing this Time Management course will add value to your resume. The Time Management course teaches you everything you need to know to advance your career in the industry. It gives you the opportunity to significantly boost your earning potential. The program emphasizes how to improve your competency as a person in your chosen field while also identifying important career insights in the relevant job sector. Enroll in our Time Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. Time management can help you equip yourself with the skills you will need to land your dream job. Course Curriculum of *** Time Management *** Module 1: Basics of Time Management Module 2: Prioritize Your Time Module 3: Organize Your Time Module 4: Using Your Time Efficiently Module 5: Time-Management in the Workplace Module 6: Time Management for Students Module 7: Time-Management Software Module 8: Create a Value-Based Time Management Plan Level 5 Diploma in Nutrition Course Module 1: Introduction to Nutrition Module 2: Diet and Nutrition: Dietary Guidelines Module 3: Nutrition and the Human Body Module 4: Nutrition Important for Metabolism and Blood Function Module 5: Macronutrients in the Diet: Protein Module 6: Macronutrients in the Diet: Lipids Module 7: Nutrition throughout the Life Cycle Module 8: Nutrition and Society: Food Politics and Views Level 7 Business Management Course Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Workplace First Aid Training Module 1: Introduction Module 2: Managing Incident at Workplaces Module 3: Treating Secondary Injuries Module 4: Resuscitation (CPR) Module 5: Secondary Illness and Conditions Module 6: Additional Secondary Illness and Conditions Module 7: COVID 19 Awareness Assessment Method After completing each module of the Time Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Time Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Time Management course is suitable for: Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Time Management Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path The Time Management course is designed to give you the skills and knowledge so that you can land your dream job, get promoted at work, go identity, or create your own business. Certificates Certificate of completion Digital certificate - Included

Our Level 4 Time Management course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. The course is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, Our Level 4 Time Management course will provide you with the necessary knowledge and skills to take your professionalism to the next level. The Level 4 Time Management course is ideal for those who want to work as a time manager. The course will place a strong emphasis on project methods. This course is for both aspiring beginners and experienced professionals who want to gain a detailed understanding of important business management topics. This exclusive Level 4 Time Management course will also provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this field. The inclusion of a wide range of optional units allows the learner to tailor their qualification to their specific role as well as the needs of their employer. We will walk you through the fundamentals of this Level 4 Time Management course. This course will also teach you how to perform and assist unresponsive casualties. You will also learn to deal with common issues and basic maintenance. This course will make sure you are more diverse than the others. This course is a great medium if you want to improve your skills and understanding; it is one of the most popular courses. The Level 4 Time Management course will also teach you tips and tricks for being fast and efficient. This Level 4 Time Management course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field will benefit from this course understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics. Learning Outcomes After completing the Level 4 Time Management Course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Level 4 Time Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Level 4 Time Management Course Complete Bundle Course 01: Level 4 Time Management Course Course 02: HR Management Course Course 03: Business Management Course Course 04: Workplace First Aid Training ***Other Benefits of this Course*** Free 4 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the course] We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Level 4 Time Management course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. The Level 4 Time Management course covers all of the most recent topics to keep you up to date with all the necessary information. This excellent course covers basic to advanced relevant topics, allowing you to improve your skills. You will be more productive at this work after completing this course. You will also receive easy-to-digest modules and learning materials in this masterfully designed course, allowing you to stand out in your future career. Furthermore, the relevant skills you will gain after completing this Level 4 Time Management course will add value to your resume. The Level 4 Time Management course teaches you everything you need to know to advance your career in the industry. It gives you the opportunity to significantly boost your earning potential. The program emphasizes how to improve your competency as a person in your chosen field while also identifying important career insights in the relevant job sector. Enroll in our Level 4 Time Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. Time management can help you equip yourself with the skills you will need to land your dream job. Course Curriculum of *** Level 4 Time Management course *** Module 1: Basics of Time Management Module 2: Prioritize Your Time Module 3: Organize Your Time Module 4: Using Your Time Efficiently Module 5: Time-Management in the Workplace Module 6: Time Management for Students Module 7: Time-Management Software Module 8: Create a Value-Based Time Management Plan Level 5 Diploma in Nutrition Course Module 1: Introduction to Nutrition Module 2: Diet and Nutrition: Dietary Guidelines Module 3: Nutrition and the Human Body Module 4: Nutrition Important for Metabolism and Blood Function Module 5: Macronutrients in the Diet: Protein Module 6: Macronutrients in the Diet: Lipids Module 7: Nutrition throughout the Life Cycle Module 8: Nutrition and Society: Food Politics and Views Level 7 Business Management Course Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Workplace First Aid Training Module 1: Introduction Module 2: Managing Incident at Workplaces Module 3: Treating Secondary Injuries Module 4: Resuscitation (CPR) Module 5: Secondary Illness and Conditions Module 6: Additional Secondary Illness and Conditions Module 7: COVID 19 Awareness Assessment Method After completing each module of the Level 4 Time Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Level 4 Time Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 4 Time Management course is suitable for: Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Level 4 Time Management Course because it does not require any advanced knowledge or skills. Career path The Level 4 Time Management course is designed to give you the skills and knowledge so that you can land your dream job, get promoted at work, go identity, or create your own business. Certificates Certificate of completion Digital certificate - Included

The relevant industry experts developed this Interview Skills - Achieve Own Job Goals course. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Interview Skills - Achieve Own Job Goals course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Interview Skills - Achieve Own Job Goals course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Interview Skills - Achieve Own Job Goalscourse, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Interview Skills - Achieve Own Job Goals Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Assessment Method After completing each module of the Interview Skills - Achieve Own Job Goals, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. **Interview Skills - Achieve Own Job Goals** Detailed Curriculum of Interview Skills - Achieve Own Job Goals [Bundle Course 1] Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skill Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation [Bundle Course 2] Module 01: Workplace Stress Define Workplace Stress The Most Important Factors Influencing Workplace Stress The Fallout of Workplace Stress Module 02: Rational and Irrational Beliefs Rational Emotive Behaviour Therapy Define Rational Thinking & Irrational Thinking The Origin of Irrational Thinking The Silver Lining Irrational Core Beliefs Acceptance Module 03: The ABC Framework of REBT Situation Disputing Module 04: Cognitive Therapy (CT) Cognitive Therapy (CT) Cognitive Errors Negative Automatic Thoughts (NATs) and Dysfunctional Beliefs Recognizing Our Dysfunctional Beliefs Example Recapitulation of CT and REBT Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace How Can (CBT) Techniques Help Us in the Workplace? Situations That We Face at Work Which May Cause Stress The Advantages of Cognitive Behavioural Therapy in the Workplace Cognitive Behavioural Therapy (CBT) for Us Module 06: Conclusion Conclusion Module 07: Identifying and Challenging Distorted Negative Thoughts Exercise 1: Lost Your Job Exercise 2: Failed in Your Job Interview Exercise 3: Not the All-Rounder Exercise 4: Feeling Inferior Exercise 5: Mundane Work Exercise 6: Being Laughed At Exercise 7: The Boss Is Dumping His Work on You Exercise 8: Feel Incompetent Exercise 9: Can't Stand Up for Yourself Exercise 10: Boss Does Not Like You Exercise 11: Failed to Do What You Had Planned Exercise 12: Lack Common Sense Exercise 13: You Help Others but They Don't Help You Exercise 14: Feeling Inferior Exercise 15: Never Speak Up at Meetings Exercise 16: Never Speak Up at Meetings (This Time for a Different Reason) Exercise 17: Never Speak Up at Meetings (For Yet Another Reason) Exercise 18: Complaint Against You Exercise 19: Impress the Chairman Exercise 20: A Disastrous Day Exercise 21: Interview After-Effects Exercise 22: Anxiety Jitters at Presentations Exercise 23: Not Popular Exercise 24: Ethical Dilemma [Bundle Course 3] Module 01: Difficult People and Their Difficult Behaviour Introduction Openly Hostile, Aggressive Behaviour Disguised Hostility: Passive-Aggressive Behaviour Passive Behaviour Module 02: Communicating With Difficult People Introduction Minimal Encouragers Reflective Listening Questions About Feelings Non-Verbal Communication Talking to Difficult People Module 03: Standing Up to Difficult People Introduction How to be Assertive Building the Confidence to be More Assertive Choosing How to Respond Module 04: A Quick Guide to the Seven Classically Difficult Types Hostile, Aggressive, Belligerent and Offensive Complainer, Grouches and the Sourpuss The Silent Unresponsive and the Quiet Ones The Super Agreeable: A Bit Like a Spaniel Puppy The Negativist The Know-All The Indecisive, The Ditherer, The Hesitant Module 05: Dealing with Bosses Who Drive You Barmy Introduction Mr Angry Never Let Them See You Sweat Module 06: Colleagues to Throttle Introduction Competition Crazy Rivals, Antagonists and Getting Personal It Is Always the Quiet Ones Module 07: Dealing With Impossible People Impossible People Critical, Impossible-to-Please Impossible People Persistently Negative Impossible People Drama Queens Self-Centred Impossible People Bullies How to Deal with Impossible People Module 08: The Temper Tantrum Type How to Spot a Temper Tantrum Type How Did Temper Tantrum Types Get That Way? How to Avoid Temper Tantrum Types Getting Temper Tantrum Types to Act Their Age Who is this course for? **Interview Skills - Achieve Own Job Goals** The Interview Skills - Achieve Own Job Goals is ideal for anyone who wants to learn how to apply for the job they want. Requirements **Interview Skills - Achieve Own Job Goals** There are no specific requirements for this Interview Skills - Achieve Own Job Goals Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to improve their phone skills. Overview Upon successful completion of this course, students will be more confident in handling the phone, resulting in new customers while retaining current clientele. In this course, students will learn about different types of calls and the etiquette associated with them. Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Aspects of Phone Etiquette Phrasing Tone of Voice Speaking Clearly Listen to the Caller Case Study Using Proper Phone Language Please and Thank You Do Not Use Slang Avoid Using the Term ?You? Emphasize What You Can Do, Not What You Can?t Case Study Eliminate Phone Distractions Avoid Eating or Drinking Minimize Multi-Tasking Remove Office Distractions Do Not Let Others Interrupt Case Study Inbound Calls Avoid Long Greeting Messages Introduce Yourself Focus on Their Needs Be Patient Case Study Outbound Calls Be Prepared Identify Yourself and Your Company Give Them the Reason for the Call Keep Caller Information Private Case Study Handling Rude or Angry Callers Stay Calm Listen to the Needs Never Interrupt Identify What You Can Do For Them Handling Interoffice Calls Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Case Study Handling Voicemail Messages Ensure the Voice Mail Has a Proper Greeting Answer Important Messages Right Away Ensure Messages are Delivered to the Right Person When Leaving A Message for Others... Case Study Methods of Training Employees Group Training One-on-One Training Peer Training Job Shadowing Case Study Correcting Poor Telephone Etiquette Screening Calls Employee Evaluations Peer Monitoring Customer Surveys Case Study Wrapping Up Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Overview of Care Certificate (Standard 1 to 15) Join our Care Certificate (Standard 1 to 15) course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Care Certificate (Standard 1 to 15) course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Care Certificate (Standard 1 to 15) course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: This Care Certificate (Standard 1 to 15) Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Care Certificate (Standard 1 to 15). Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Care Certificate (Standard 1 to 15) course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Care Certificate (Standard 1 to 15) is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Care Certificate (Standard 1 to 15) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Care Certificate (Standard 1 to 15) Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum The Care Certificate Preparation Framework and Information Leaflet 00:00:00 Standard 01: Understand Your Role 00:32:00 Standard 02: Your personal development 00:13:00 Standard 03: Duty of Care 00:35:00 Standard 04: Equality and Diversity 00:27:00 Standard 05: Work in a Person Centred Way 00:36:00 Standard 06: Communication 00:36:00 Standard 07: Privacy and dignity 00:27:00 Standard 08: Fluids and nutrition 00:15:00 Standard 09: Mental Health, Dementia and Learning Disabilities 00:41:00 Standard 10: Safeguarding Adults 00:40:00 Standard 11: Safeguarding Children 00:07:00 Standard 12: Basic life support 00:08:00 Standard 13: Health and Safety 00:51:00 Standard 14: Handling information 00:18:00 Standard 15: Infection control 00:13:00

Duration 4 Days 24 CPD hours This course is intended for Security engineers Security administrators Security architects Operations engineers Network engineers Network administrators Network or security technicians Network managers System designers Cisco integrators and partners Overview After taking this course, you should be able to: Describe and administer the Cisco Email Security Appliance (ESA) Control sender and recipient domains Control spam with Talos SenderBase and anti-spam Use anti-virus and outbreak filters Use mail policies Use content filters Use message filters to enforce email policies Prevent data loss Perform LDAP queries Authenticate Simple Mail Transfer Protocol (SMTP) sessions Authenticate email Encrypt email Use system quarantines and delivery methods Perform centralized management using clusters Test and troubleshoot This course shows you how to deploy and use Cisco© Email Security Appliance to establish protection for your email systems against phishing, business email compromise, and ransomware, and to help streamline email security policy management. This hands-on course provides you with the knowledge and skills to implement, troubleshoot, and administer Cisco Email Security Appliance, including key capabilities such as advanced malware protection, spam blocking, anti-virus protection, outbreak filtering, encryption, quarantines, and data loss prevention. This course helps you prepare to take the exam, Securing Email with Cisco Email Security Appliance (300-720 SESA). Describing the Cisco Email Security Appliance Cisco Email Security Appliance Overview Technology Use Case Cisco Email Security Appliance Data Sheet SMTP Overview Email Pipeline Overview Installation Scenarios Initial Cisco Email Security Appliance Configuration Centralizing Services on a Cisco Administering the Cisco Email Security Appliance Distributing Administrative Tasks System Administration Managing and Monitoring Using the Command Line Interface (CLI) Other Tasks in the GUI Advanced Network Configuration Using Email Security Monitor Tracking Messages Logging Controlling Sender and Recipient Domains Public and Private Listeners Configuring the Gateway to Receive Email Host Access Table Overview Recipient Access Table Overview Configuring Routing and Delivery Features Controlling Spam with Talos SenderBase and Anti-Spam SenderBase Overview Anti-Spam Managing Graymail Protecting Against Malicious or Undesirable URLs File Reputation Filtering and File Analysis Bounce Verification Using Anti-Virus and Outbreak Filters Anti-Virus Scanning Overview Sophos Anti-Virus Filtering McAfee Anti-Virus Filtering Configuring the Appliance to Scan for Viruses Outbreak Filters How the Outbreak Filters Feature Works Managing Outbreak Filters Using Mail Policies Email Security Manager Overview Mail Policies Overview Handling Incoming and Outgoing Messages Differently Matching Users to a Mail Policy Message Splintering Configuring Mail Policies Using Content Filters Content Filters Overview Content Filter Conditions Content Filter Actions Filter Messages Based on Content Text Resources Overview Using and Testing the Content Dictionaries Filter Rules Understanding Text Resources Text Resource Management Using Text Resources Using Message Filters to Enforce Email Policies Message Filters Overview Components of a Message Filter Message Filter Processing Message Filter Rules Message Filter Actions Attachment Scanning Examples of Attachment Scanning Message Filters Using the CLI to Manage Message Filters Message Filter Examples Configuring Scan Behavior Preventing Data Loss Overview of the Data Loss Prevention (DLP) Scanning Process Setting Up Data Loss Prevention Policies for Data Loss Prevention Message Actions Updating the DLP Engine and Content Matching Classifiers Using LDAP Overview of LDAP Working with LDAP Using LDAP Queries Authenticating End-Users of the Spam Quarantine Configuring External LDAP Authentication for Users Testing Servers and Queries Using LDAP for Directory Harvest Attack Prevention Spam Quarantine Alias Consolidation Queries Validating Recipients Using an SMTP Server SMTP Session Authentication Configuring AsyncOS for SMTP Authentication Authenticating SMTP Sessions Using Client Certificates Checking the Validity of a Client Certificate Authenticating User Using LDAP Directory Authenticating SMTP Connection Over Transport Layer Security (TLS) Using a Client Certificate Establishing a TLS Connection from the Appliance Updating a List of Revoked Certificates Email Authentication Email Authentication Overview Configuring DomainKeys and DomainKeys Identified Mail (DKIM) Signing Verifying Incoming Messages Using DKIM Overview of Sender Policy Framework (SPF) and SIDF Veri?cation Domain-based Message Authentication Reporting and Conformance (DMARC) Verification Forged Email Detection Email Encryption Overview of Cisco Email Encryption Encrypting Messages Determining Which Messages to Encrypt Inserting Encryption Headers into Messages Encrypting Communication with Other Message Transfer Agents (MTAs) Working with Certificates Managing Lists of Certificate Authorities Enabling TLS on a Listener?s Host Access Table (HAT) Enabling TLS and Certi?cate Verification on Delivery Secure/Multipurpose Internet Mail Extensions (S/MIME) Security Services Using System Quarantines and Delivery Methods Describing Quarantines Spam Quarantine Setting Up the Centralized Spam Quarantine Using Safelists and Blocklists to Control Email Delivery Based on Sender Configuring Spam Management Features for End Users Managing Messages in the Spam Quarantine Policy, Virus, and Outbreak Quarantines Managing Policy, Virus, and Outbreak Quarantines Working with Messages in Policy, Virus, or Outbreak Quarantines Delivery Methods Centralized Management Using Clusters Overview of Centralized Management Using Clusters Cluster Organization Creating and Joining a Cluster Managing Clusters Cluster Communication Loading a Configuration in Clustered Appliances Best Practices Testing and Troubleshooting Debugging Mail Flow Using Test Messages: Trace Using the Listener to Test the Appliance Troubleshooting the Network Troubleshooting the Listener Troubleshooting Email Delivery Troubleshooting Performance Web Interface Appearance and Rendering Issues Responding to Alerts Troubleshooting Hardware Issues Working with Technical Support References Model Specifications for Large Enterprises Model Specifications for Midsize Enterprises and Small-to-Midsize Enterprises or Branch O?ces Cisco Email Security Appliance Model Specifications for Virtual Appliances