Employees in the construction sector who operate at heights need to understand the risks to their health and safety as well as their legal obligations. There are numerous risks associated with working at height, so it's critical to take the appropriate precautions in order to work carefully and safely. For people who are overseeing or working at height, there is a comprehensive training course called Working at Height. You will gain knowledge about HSE law, personal protective equipment, legal requirements for employers and employees, and much more. The most frequent reasons for falls from heights, how to recognize and assess health and safety hazards at work, and what to do in an emergency are all covered in this Working at Height course. You will also receive detailed instructions on construction safety, including how to carry out comprehensive risk assessments and put in place an efficient emergency rescue plan. Key Features: This Working at Height - Level 3 CPD UK Accredited Course Includes: This Working at Height Course is CPD Certified Developed by Specialist Lifetime Access This course on Working at Height is intended for employees, supervisors, and anyone else who conducts work near excavations or at an elevated height. It outlines all of the possible dangers associated with this kind of employment as well as the best ways to avoid any situations that can result in fatalities or serious injuries. After completing the Working at Height course, students will be equipped with the information and skills necessary to conduct risk assessments, utilize the proper equipment, and adhere to all UK legislation that are in place to protect people from the risks associated with working at heights. This material is organized into three thorough modules that don't require any prior knowledge to comprehend or finish. Course Curriculum: Working at Height - Level 3 CPD UK Accredited Module 1: Overview, Guidelines, and Responsibilities This lesson gives information on the most frequent occurrences that occur in the UK and explains what is meant by "Working at Height." We also examine the legal obligations that companies and employees have when it comes to this kind of labor, as well as the UK legislation (WAHR 2005) that control it. Module 02: Evaluation and Preventive Measures The complete process of applying risk assessment to planned work where height-related tasks must be completed is covered in Working at Height Module Two. It describes the various kinds of risks you can face and how to lessen the likelihood that someone would suffer harm. Module 3: Using Equipment to Work at Heights The course looks at the various kinds of equipment that a worker might need to employ when working at a height in Working at Height Module Three. This results in recommendations for the safest operation of equipment like scaffolding and MAWPs, as well as important inspection standards for equipment like podium stairs and step-ladders. Learning Outcomes Working at Height - Level 3 CPD UK Accredited: Understand regulations governing Working at Height, demonstrating legal compliance and accountability. Assess potential risks and apply preventive measures in various height-related scenarios. Identify and proficiently use appropriate equipment for safe work at elevated locations. Demonstrate responsibility by adhering to safety standards and workplace regulations. Evaluate working conditions and implement effective strategies to mitigate height-related hazards. Develop a comprehensive understanding of responsibilities related to working at heights. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Working at Height - Level 3 CPD UK Accredited course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Working at Height. Moreover, this course is ideal for: Construction workers Maintenance personnel Health and safety officers Supervisors in various industries Facilities management staff Requirements There are no requirements needed to enrol into this Working at Height - Level 3 CPD UK Accreditedcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Working at Height course. Career path After finishing this Working at Height course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Working at Heightare: Window cleaning: £37,000 - £40,000 per annum Construction worker: £27,000 - £28,000 per annum Firefighting: £25,000 - £27,000 per annum bricklaying: £21,000 - £37,000 per annum Roofing: £25,000 - £45,000 per annum Certificates Digital certificate - Included Will be downloadable when all lectures have been completed.
The Control of Substance Hazardous to Health (COSHH) 2002 is a regulatory law in the UK, which aims at reducing and preventing threats of hazardous substances in the workplace. COSHH regulation in the UK is mandatory for all workplaces that work or may come into contact with hazardous substances in the workplace. Explore the ways to ensure health and safety in the workstation while you learn to overcome the challenges. Take a step towards driving your career forward and get ahead of the curve with our COSHH Training course. This Certificate in COSHH Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This COSHH Training Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme after completing the COSHH Training course FREE COSHH Training CPD-accredited certificate Get a free student ID card with COSHH Training (£10 applicable for international delivery) Lifetime access to the COSHH Training course materials The COSHH Training program comes with 24/7 tutor support Get instant access to this COSHH Training course Learn COSHH Training from anywhere in the world The COSHH Training is affordable and simple to understand The COSHH Training is entirely online This COSHH Training is designed for you to advance your understanding of hazardous substances as defined in the Control of Substances Hazardous to Health Regulations 2002. The COSHH course incorporates ways to determine the health issues that can arise from the hazardous substance in the work premises as well as how to prevent them from affecting your colleagues. Throughout this online COSHH Training program, you will demonstrate perception on how to control and monitor the measures taken to reduce the risks, how to identify the hazardous substance, how to assess the risk associated with the chemical and hazardous materials, and last but not least, how to plan and implement the control measure according to organisation structure or policy. Furthermore, this COSHH Training includes the guidelines that follow the approved code of practice, which you will need to follow and execute to comply with COSHH rules and regulations in the workplace. You'll get a Free Student ID card by enrolling in this COSHH course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. In case of any query regarding the COSHH Training course, you will also have support from a team of experts who will be available during the weekdays (Monday - Friday) to assist you through email and chat boxes. On top of everything, with this COSHH Training you will get an accredited certificate that includes 10 CPD points which will help you to make a mark for yourself in the competitive job market. This COSHH Training Course certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. Enrol the COSHH Training Program today to develop skills that will drive your career forward and get ahead of the curve. What will I learn from this COSHH Training Course? An overview of COSHH and its standards in the UK Identify and interpret the key COSHH regulations and how they apply to different work environments. Recognize health problems and illnesses related to exposure to hazardous substances as outlined in COSHH guidelines. Develop the ability to identify hazardous substances in the workplace in compliance with COSHH standards. Conduct effective COSHH risk assessments to evaluate potential hazards and determine appropriate control measures. Implement control measures in line with COSHH to minimize exposure to hazardous substances and ensure workplace safety. Monitor the effectiveness of control measures as required by COSHH regulations and adapt strategies when necessary. Understand how COSHH regulations impact various industries and their specific responsibilities regarding hazardous substances. Demonstrate the process of effectively documenting COSHH assessments and control measures for compliance purposes. Gain knowledge on the proper use of personal protective equipment (PPE) and other tools to comply with COSHH safety requirements. The COSHH training course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this program, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Students can expect to complete this course in around 04 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose the COSHH Training course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this COSHH Training Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the COSHH Training program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) ****Course Curriculum of COSHH Training**** Here are the topics you will cover on the COSHH Training: COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Assessment Process of COSHH Training After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Certificate in COSHH Training at QLS Level 3 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This COSHH course is designed for the individual who is already working or would like to work in companies or organisations that involves dealing with chemicals and hazardous substances in the workplace. This includes profession, but is not limited to, people who work in professions such as: Catering and baking Cleaning Beauty and hairdressing Engineering Vehicle repair and painting Welding Offshore oil and gas Printing Woodworking Agriculture Leisure facilities Requirements Enrol on the COSHH Training with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the COSHH Training without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the COSHH Training course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path Enrolling on this COSHH Training programme may open doors to a wide range of career opportunities. Recent graduates and people already working in the COSHH relevant field are also encouraged to enrol. Certificates Certificate of completion Digital certificate - £10 Certificate in COSHH Training at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in COSHH Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
This Course at a Glance Understand the core competencies of Legionella disease and the bacteria that causes it Identify the main areas in the water system where legionella bacteria are most likely to grow and cause a problem Learn about the legislation governing legionella control Understand what regulations you need to comply with as a business owner Gain knowledge about the legal consequence of not complying with the legislation governing legionella control Understand how to design a Legionella risk management plan to prevent, eliminate and control these risks Gain knowledge about the various types of the water system Learn how to maintain records and keep a check of what has been done to mitigate these risks Learn to carry out various practical tests to maintain a safe water system Learn about the health risk and hazards associated with the spread of legionella disease Understand how to inspect the water system to ensure your system is under control Learn how to clean and manage different parts of the water system Basic Legionella Management Course Overview It is also a legal duty of the companies and building owners to manage Legionella as stated in the current legislation set out by the Health and Safety at Work Act along with the HSE's updated code of practice known as L8. A proper Legionella risk management plan plays an important role in ensuring the safety of both the employees and customers by preventing the growth of the bacteria that causes Legionnaires' disease. Although, many companies keep this matter aside with utter ignorance considering the fact that it is a very significant loophole compared to the rest of the risks at hand. But having a Legionella risk management plan to mitigate the risk of a possible outbreak of such infection will provide an incentive that you care about the health and well-being of your employees and customers. This extensive Legionella Awareness Training course is specifically aimed at companies and building owners and the employees to assist them in recognising the possible threats posed by the bacteria that causes Legionnaires' disease and the most organic way to prevent and handle those threats. This Legionella Awareness Training course is designed with several case studies to teach you the basics of creating an effective Legionella risk assessment plan and control measures to prevent and control the unfortunate casualties that can be caused by the spread of Legionnaires' disease. The Public Health England (PHE) stated that about 503 people were infected with Legionnaires' Disease in 2019 in England and Wales with an average of almost 10 cases a week. Therefore, it should be one of the top priorities of every business owner to implement Legionella risk management plans within the premises that will help in creating a safer working environment for your employees. Upon successful completion of this Legionella Awareness Training course, you will be able to identify the risks and hazards associated with Legionella in your workplace and know how to carry out a risk assessment of your premises to ensure the safety of your staff and customers. Who should take this course? This Legionella Awareness Training course is suitable for: Companies and building owners Building and facilities managers Maintenance professionals with the responsibilities for water systems Aspiring risk assessors Anyone who works in the health and safety sector Whether you are completely new into the field of Legionella management or looking to gain extensive knowledge about implementing a proper Legionella risk management plan to ensure the safety of your employees and customers, this Legionella Awareness Training course will set you up with the appropriate knowledge to assess and handle the sources of risk from Legionella on the premises. Entry Requirements There are no academic entry requirements for this Basic Legionella Management Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Legionella Awareness Training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: What is Legionella Module 2: Risk Areas Module 3: Legislation Module 4: Risk Management Module 5: Monitoring Water System Module 6: Cooling System Awareness. Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist - Essential Skills course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist - Essential Skills course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Receptionist - Essential Skills course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Medical Receptionist - Essential Skills course. **Courses are included in this Medical Receptionist - Essential Skills Bundle Course Course 01: Medical Receptionist - Essential Skills Course 02: Workplace Stress Management Course 03: Anger Management ***Others Included of Medical Receptionist - Essential Skills Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist - Essential Skills Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------ Assessment Method After completing each module of the Medical Receptionist - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist - Essential Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist - Essential Skills course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist - Essential Skills course because it does not require any advanced knowledge or skills. Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Level 3 Award in Education and Training AET Course is designed to give people the knowledge and confidence to teach adult in any specialty subject area. Learn More Academy has been delivering the Level 3 (12 Credits) Award in Education and Training AET formerly known (PTLLS) qualification. Level 3 AET course is designed to contribute towards the knowledge and understanding for Further Education National Training Organisation (FENTO) or the Employment National Training Organisation (EMPNTO) occupational standards in the United Kingdom.
Diploma in Education and Training (DET) qualification is a recognised teaching qualification leads to QTLS status. This is a PGCE equivalent qualification which is full 120 QCF Credit value. Formerly this course used to called Level 5 Diploma in Teaching in the Life Long Learning (DTLLS) course. This course is suitable for trainers, teachers, and tutors who intend to work or already working in further education, university, training centre, college, adult and community learning or work-based training within public, private, community organisations or voluntary sectors.
Level 5 Diploma in Education and Training is regulated by Ofqual and prepares trainee teachers to teach in a wide range of contexts, adult qualifications. Level 5: Diploma in Education and Training DET or DTLLS course is a QCF qualification which is full 120 QCF Credit value. Formerly this course used to called Level 5 Diploma in Teaching in the Life Long Learning (DTLLS) course.
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.
Level 3 Award in Assessing Vocational Related Achievement Course is the perfect qualification if you wish to become an assessor in workplace sector and also if you work in, or look to enter roles in assessment and internal quality assurance. The course will provide you with the opportunity to develop and improve your practice, as well as achieving a recognised qualification at the same time. It has been developed by LLUK to replace the Assessor and Verifier (A&V) units and is valid if you want to work in England, Wales and Northern Ireland. Depending on your current role, you can pick and choose the units that you require.
Level 3 Award in Assessing Competence in the Work Environment Course was known as A1 course. Learn More Academy provides Assessor distance learning or classroom based course in different locations in the UK. Level 3 Assessing Competence in the Work Environment is for practitioners who assess the demonstration of competence in a work environment using the following assessment methods: observation/examining work products/oral questioning and discussion/use of witnesses/learner statements/Recognition of Prior Learning (RPL).