4966 Courses in Cardiff delivered Online

Name: Decision-Making
Price: 25 GBP
Availability: InStock

Professional Customer Service Skills Training

By The Teachers Training

Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00

Delivered Online On Demand1 hour 12 minutes

£27.99

Diploma in Yoga

4.3(43)

By John Academy

Are you stressed right now? Are you considering yoga to get rid of it? Then this course can help you with that! Stress can become a nuisance in your everyday life and be a hindrance for you to function well so to be able to manage stress by doing yoga will be very helpful. Description: In this modern time, people are bound to have more reasons to be stressed. Factors like social, environmental and technological are just a few of these causes for people to be stressed. In this course that we developed and integrated lessons on Yoga approaches to stress management and therapy. This program entails the Diploma in Yoga for beginners and what benefits they can get from mastering it. You will also learn the different kinds of yoga and yoga positions that will suit your needs and level of flexibility. Health and wellness professionals wanting to gain more knowledge in yoga often complete this course easily without compromising their time and the quality of the lessons. Who is the course for? Professionals and Trainers who want to develop their yoga skills. Beginners who want to learn Yoga and its Benefits. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Yoga course will be helpful and useful to the careers: Health Trainer Sports Coach Stress Management Specialists Wellness Instructors Yoga Entrepreneur Yoga Teacher And Much More! Yoga Introduction 01:00:00 What is Yoga? 00:30:00 Why is Yoga Beneficial? 00:45:00 Different Kinds of Yoga 00:45:00 Positions For Beginners 00:45:00 Equipment & Accessories For Yoga 01:00:00 Conclusion 00:15:00 Yoga and Meditation WHAT IS YOGA? 00:15:00 WHICH IS RIGHT FOR YOU? 00:30:00 GETTING READY 00:15:00 BEGINNING YOUR WORKOUT 01:00:00 MEDITATION 01:00:00 YOGA AND HEALING 01:00:00 Mock Exam Mock Exam- Diploma in Yoga 00:20:00 Final Exam Final Exam- Diploma in Yoga 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Delivered Online On Demand9 hours 40 minutes

£11.99

Emotional Intelligence and Human Behaviour (Online) - CPD Certified

4.7(47)

4.7(160)

By Janets

Register on the Decision-Making today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Decision-Making course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course? Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description (including method of assessment and certification): The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To successfully complete the Decision-Making course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Decision-Making course. After successfully passing the Decision-Making course exam, you will be able to apply for a CPD-accredited certificate as proof of your Decision-Making qualification. Certification All students who successfully complete the Decision-Making course can instantly download their digital certificate. You can also purchase a hard copy of the Decision-Making course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Decision-Making is ideal for those who already work in this sector or are an aspiring professional. This Decision-Making course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Decision-Making is open to all students and has no formal entry requirements. To study the Decision-Making course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: This Decision-Making course will assist you to get your desired job in the relevant field. The course will also progress your career, regardless of your present job status. You could explore a number of job roles for you to fill as you complete this Decision-Making course. Course Content Decision-Making Module 01: What is Decision Making? 00:41:00 Module 02: Stress and Its Impact 00:28:00 Module 03: Time Stress and Decision Making 00:27:00 Module 04: Personal Level Decision making Under Stress 00:37:00 Module 05: Organisational Level Decision making Under Stress 00:21:00 Module 06: Decision Making for Conflict Management 00:31:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Delivered Online On Demand3 hours 5 minutes

£25

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