8506 Courses in Cardiff delivered Online

Embark on a transformative journey towards understanding and fostering positive mental health with our comprehensive course, 'Positive Mental Health.' This educational voyage begins with an introduction to mental health, offering a deep and empathetic understanding of its importance in our lives. The course is designed not only to educate but also to enlighten, opening your eyes to the various facets and complexities of mental well-being. As you move through the modules, you'll gain valuable insights into mental health in the workplace, an increasingly crucial area in today's fast-paced professional environment. The curriculum further delves into the legislative framework and services available for mental health, equipping you with the knowledge to navigate and understand the support systems in place. You will explore the roles of Community Mental Health Teams (CMHTs) and the importance of service user participation, highlighting the collaborative approach to mental health care. The course then guides you through the stages of problem definition, brainstorming, and solution generation, focusing on practical strategies to address mental health issues. By analyzing and selecting solutions, and planning subsequent steps, you'll not only learn about mental health but also acquire skills to apply these learnings in real-life scenarios, making a tangible difference in your own life and those around you. Learning Outcomes Gain a foundational understanding of mental health concepts. Understand mental health dynamics within workplace settings. Learn about mental health legislation and available services. Develop skills in problem-solving and solution generation for mental health issues. Acquire knowledge in planning and implementing mental health strategies. Why choose this Positive Mental Health course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Positive Mental Health course for? Individuals seeking to understand and improve their mental health. HR professionals and managers focusing on workplace mental well-being. Healthcare workers and therapists enhancing their mental health knowledge. Anyone interested in mental health advocacy or support services. Students and educators in psychology and related fields. Career path Mental Health Counselor - £25,000 to £40,000 HR Wellness Manager - £30,000 to £50,000 Community Mental Health Worker - £22,000 to £35,000 Mental Health Advocate - £20,000 to £32,000 Clinical Psychologist - £31,000 to £51,000 Wellness Coordinator - £23,000 to £37,000 Prerequisites This Positive Mental Health does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Positive Mental Health was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Mental Health Introduction to Mental Health 00:13:00 Module 02: Mental Health in the Workplace Mental Health in the Workplace 00:22:00 Module 03: Mental Health Legislation and Services Mental Health Legislation and Services 00:28:00 Module 04: Community Mental Health Teams (CMHTs) Community Mental Health Teams (CMHTs) 00:17:00 Module 05: The Participation of the Service User The Participation of the Service User 00:19:00 Module 06: Problem Definition Problem Definition 00:11:00 Module 07: Preparing for Brainstorming Preparing for Brainstorming 00:10:00 Module 08: Generating Solutions (I) Generating Solutions (I) 00:10:00 Module 09: Generating Solutions (II) Generating Solutions (II) 00:11:00 Module 10: Analyzing Solutions Analyzing Solutions 00:08:00 Module 11: Selecting a Solution Selecting a Solution 00:07:00 Module 12: Planning Your Next Steps Planning Your Next Steps 00:07:00 Module 13: Recording Lessons Learned Recording Lessons Learned 00:07:00

>> Deal Price is Active Now; Save: £403 GBP! << >> Offer Ends Today, Hurry Up!! << If you want to work as a well-paid Office Administrator, Secretary, or Personal Assistant, this Course from HF Online is for you. The course focuses on gaining practical knowledge so that you are completely equipped for job after you complete it. This course covers everything in a concise way, whether you are a total novice or have previous experience. Are you looking to improve your current abilities or make a career move? Our unique dmin, Secretarial and PA Course might help you get there! Expand your expertise with high-quality training - study the dmin, Secretarial and PA and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the dmin, Secretarial and PA online training course. This online training course is accredited by CPD with 15 CPD points for professional development. Students can expect to complete this course in around 11 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive Admin, Secretarial and PA course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this Admin, Secretarial and PA course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the Admin, Secretarial and PA course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the Admin, Secretarial and PA course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Admin, Secretarial and PA Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of course: >> Admin, Secretarial and PA Course << Module 1: Personal Assistant This module covers the following topics: Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Tools of the Trade Module 2: Admin Support This module covers the following topics: Getting Organised Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills Module 4: Organisational Skills This module covers the following topics: Remove the Clutter Prioritise Scheduling Your Time To-Do Lists Paper and Paperless Storage Organisation in Your Work Area Tools to Fight Procrastination Module 5: Telephone Etiquette This module covers the following topics: Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Methods of Training Employees Correcting Poor Telephone Etiquette Module 6: Business Writing This module covers the following topics: Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agendas Writing E-mails Writing Business Letters Proofreading and Finishing Module 7: Time Management This module covers the following topics: Setting SMART Goals Prioritizing Your Time Planning Wisely Tackling Procrastination Crisis Management Organising Your Workspace Delegating Made Easy Setting a Ritual Meeting Management Alternatives to Meetings Module 8: Body Language and Effective Communication This module covers the following topics: Communicating with Body Language Reading Body Language Body Language Mistakes Gender Differences Nonverbal Communication Facial Expressions Body Language in Business Lying and Body Language Improve Your Body Language Matching Your Words to Your Movement Module 9: Meeting Management This module covers the following topics: Planning and Preparing Setting up the Meeting Space Electronic Options Meeting Roles and Responsibilities Chairing a Meeting Dealing with Disruptions Taking Minutes Making the Most of Your Meeting Assessment Process Assessments (either in the form of multiple-choice questions or assignment questions) relating to the course will be given to all students and must be completed to pass the course successfully. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Admin, Secretarial and PA Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Admin, Secretarial and PA program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Enrolling on the Admin, Secretarial and PA course can lead you to the following career path: PA/Admin Manager Secretarial Administrator Company Secretarial Administrator Legal Secretarial Assistant PA Administrator Recruitment Administrator Team Administrator And many more! The annual pay in this industry will range between £15,000 to £25,000 a year. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Limited Time Deal! Save Now: £403! Offer Ends Soon, Hurry Up!! Organising a successful children's party is arguably as difficult as managing any business meeting, so master the process with our popular Course. This fun and innovative course has been written with the help of accomplished industry experts and explains how to make every factor of a kid's party run smoothly and result in a great experience for everyone involved, especially the children. By taking on the strategies, hints, and tips presented in its collection of online modules, you will become a confident and accomplished events manager and skilled in throwing every type of kid's party imaginable. Learning Outcomes Learn the basics for planning a kid's party Be capable of multitasking and leading several teams at once Become proficient at organising parties tailored to ages, genders, and venues Know how to work best with different budget levels Understand how to create a 'themed' party Discover how to organise professional music and entertainment Gain the contacts and ability to organise catering for children Gather the skills and experience to make every party memorable This Kids Party Planner Course is the full learning package for new and potential event managers for children. You'll learn how to engage effectively with clients and start to plan all the details for a lavish celebration. The requirements for different ages, genders, or venues are explored in-depth, along with considerations regarding the budget or finances assigned to the event. You'll also be shown the considerations that should be given to themed parties and the processes needed to hire entertainers and special performances. Of course, catering is also a major part of the day, and we'll make sure that you know how to make it a memorable one, kids and adults alike. The Kids Party Planner Diploma online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 03 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our Kids Party Planner Diploma course. The Kids Party Planner Diploma course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Kids Party Planner course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Kids Party Planner course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! This course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on this course now and get instant access to all course materials. Then, enjoy the Diploma materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this Diploma straight away and take a step forward in securing a better future! Why should you choose the Diploma with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Diploma Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this Diploma Program in your own time, at your own pace Each of our students gets full 24/7 tutor support **** Course Curriculum **** Here is the curriculum breakdown of this Diploma: Module 01: Planning a Kids' Party How to Plan a Kids' Party Organising the Party Module 02: Skills You Need to Be a Party Planner Organisational Skills Communication Client-First Approach Problem-Solving Negotiation and Budgeting Multitasking Unbridled Creativity Leadership Passion for Planning Resilience and Adaptability Module 03: Types of Kids' Parties Classification of Parties Classification by Age Classification by Occasion Classification by Venue Module 04: The Finances Planning a Kid's Party on a Budget Keeping Food and Drink Costs Down Cutting Costs without Cutting Out the Fun Module 05: Choosing a Theme What Is a Themed Party? Why Use a Theme? Theme Selection Understanding Your Audience Creative Tips and Tricks Module 06: Planning the Entertainment Planning Party Games Amazing Games for Kids' Parties Musical Arrangements Hiring Party Entertainers Module 07: Focusing on Catering Planning a Menu for Children Tips for Planning Kids' Party Menu Food to Serve for a Kids' Party Hiring a Catering Professional for Kids' Party Module 08: Making the Day Memorable Impressing the Clients Things Planners Should Do to Ensure Successful Client Meetings Keep It Creative Keep Everyone Happy Assessment Process Once you have completed all the modules in the Diploma, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Diploma. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Diploma Right for You? This Diploma is ideal for anyone interested in this topic and who wants to learn more about it. This Diploma will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Diploma is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Diploma program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Diploma course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. This Diploma allows you to study at your own speed and grow a quality skillset. Career path This Diploma will help you to kickstart or take your career in the relevant sector to the next level. This Diploma will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Step into the role of a compassionate and effective leader with our course, 'Supporting a Grieving Employee: A Manager's Guide.' This transformative learning experience begins with a deep dive into the complexities of grief and bereavement, illuminating the emotional challenges your team members may face. As you journey through the curriculum, you'll develop an acute understanding of how to recognize and acknowledge grief, a skill that is often overlooked yet vital in maintaining a supportive work environment. The course then guides you through understanding the grieving process, equipping you with the knowledge to empathize and support your team members effectively during their most challenging times. The latter modules offer a nuanced exploration of bereavement within an organisational context, focusing on the manager's role in navigating these sensitive situations. You will learn about the intricacies involved when bereaved employees return to work, ensuring a smooth and considerate transition. The course also delves into the impacts of grief on mental health, providing you with insights to address these issues with sensitivity and understanding. Additionally, it covers the legal rights concerning bereavement in the UK, alongside guiding you in creating or refining a bereavement policy for your organisation. This course isn't just about policies and procedures; it's about fostering an empathetic and supportive workplace culture. Learning Outcomes Comprehend the nature of grief and bereavement and its impact in the workplace. Recognise and acknowledge the signs of grief in employees. Understand the grieving process to provide effective support. Learn the manager's role in handling bereavement within an organisation. Gain knowledge of legal rights and best practices for developing bereavement policies Why choose this Supporting a Grieving Employee: A Manager's Guide course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Supporting a Grieving Employee: A Manager's Guide course for? Managers and team leaders seeking to support grieving employees compassionately. HR professionals aiming to understand bereavement and its workplace implications. Business owners looking to create a supportive work environment. Employee wellbeing officers focusing on mental health in the workplace. Legal advisors in organisations needing knowledge of bereavement rights Career path Human Resources Manager: £30,000 - £55,000 Team Leader/Manager: £26,000 - £50,000 Employee Wellbeing Officer: £24,000 - £40,000 Organisational Development Specialist: £28,000 - £52,000 Employee Relations Advisor: £25,000 - £45,000 Legal Advisor (Employment Law): £32,000 - £60,000 Prerequisites This Supporting a Grieving Employee: A Manager's Guide does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Supporting a Grieving Employee: A Manager's Guide was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Grief and Bereavement Grief and Bereavement 00:20:00 Module 2: Recognising and Acknowledging Grief Recognising and Acknowledging Grief 00:08:00 Module 3: Understanding the Grieving Process Understanding the Grieving Process 00:16:00 Module 4: Bereavement in an Organisation Bereavement in an Organisation 00:23:00 Module 5: The Manager - Understanding the role The Manager - Understanding the Role 00:20:00 Module 6: Bereaved employees - Returning to the work Bereaved employees - Returning to the work 00:31:00 Module 7: Impacts of grief and one's mental health Impacts of Grief and One's Mental Health 00:30:00 Module 8: Legal rights - Bereavement in UK Legal rights - Bereavement in UK 00:19:00 Module 9: Bereavement policy - A guide for employers Bereavement Policy - A Guide for Employers 00:19:00 Assignment Assignment - Supporting a Grieving Employee: A Manager's Guide 00:00:00

Dive into the intriguing world of sleuthing with the 'Private Investigation, Criminology, and Forensic Psychology Training' course. This captivating curriculum begins with an introductory module, setting the stage for an exciting exploration into the realm of private investigation. This initial foray offers a glimpse into the multifaceted nature of the profession, laying a solid foundation for the modules to follow. As participants progress, they will discover the essential traits of a successful investigator, learning to hone skills crucial for success in this field. The course then takes a psychological turn, delving into the complexities of criminal psychology, offering a deep understanding of the criminal mind, a vital tool for any aspiring investigator. The journey continues with an in-depth look into the private investigation process, where learners will unravel the intricacies of various investigative techniques. This is further enriched by practical modules focusing on interviews, interrogation techniques, and the art of statement-taking. The course then equips participants with knowledge about the necessary equipment for private investigation, ensuring they are prepared for fieldwork. Research skills are honed through modules dedicated to records research and public records search, integral for gathering critical information. The curriculum also covers advanced topics like surveillance, counter-surveillance, and specialized areas such as marital investigation and other miscellaneous investigative scenarios, offering a comprehensive view of private investigative work. The final module focuses on the business aspect of private investigation, providing insights into establishing and running a successful investigative practice. Learning Outcomes Grasp the fundamentals of private investigation and criminal psychology. Develop key investigative skills and techniques for effective problem-solving. Gain expertise in conducting interviews, interrogations, and statement analysis. Master the use of essential equipment and resources for investigation. Learn to conduct specialized investigations and manage a private investigation business. Why choose this Private Investigation, Criminology and Forensic Psychology Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Private Investigation, Criminology and Forensic Psychology Training for? Aspiring private investigators seeking a comprehensive introduction to the field. Law enforcement personnel aiming to enhance their investigative skills. Legal professionals looking to deepen their understanding of forensic psychology. Students in criminology, psychology, or related fields seeking practical knowledge. Individuals interested in exploring a career in private investigation or related areas. Career path Private Investigator: £20,000 - £45,000 Forensic Psychologist: £31,000 - £60,000 Criminal Intelligence Analyst: £25,000 - £45,000 Security Consultant: £30,000 - £55,000 Legal Investigator: £22,000 - £40,000 Surveillance Officer: £23,000 - £47,000 Prerequisites This Private Investigation, Criminology and Forensic Psychology Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Private Investigation, Criminology and Forensic Psychology Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Private Investigation Introduction to Private Investigation 00:15:00 Module 02: Skills of a Successful Investigator Skills of a Successful Investigator 00:10:00 Module 03: Understanding Criminal Psychology Understanding Criminal Psychology 00:10:00 Module 04: Private Investigation Process Private Investigation Process 00:15:00 Module 05: Interviews, Interrogation and Taking Statements Interviews, Interrogation and Taking Statements 00:15:00 Module 06: Required Equipment for Private Investigation Required Equipment for Private Investigation 00:10:00 Module 07: Records Research and Public Records Search Records Research and Public Records Search 00:10:00 Module 08: Surveillance and Counter-Surveillance Surveillance and Counter-Surveillance 00:10:00 Module 09: Marital Investigation Marital Investigation 00:10:00 Module 10: Miscellaneous Investigations Miscellaneous Investigations 00:15:00 Module 11: Private Investigation Business Miscellaneous Investigations 00:10:00

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Enter the rewarding field of care work with our Certificate in Care Certificate Preparation at QLS Level 2 course. This course is crafted to provide a thorough understanding of the essential standards required in the caregiving profession. Starting with an informative framework and an information leaflet, the course methodically progresses through various standards, each focusing on a vital aspect of care. Ideal for those new to the care sector or professionals seeking to refresh their knowledge, this program is structured to build a strong foundation in care principles. The course covers a wide array of topics, ensuring that learners gain a comprehensive view of what quality care entails. As you move through the curriculum, you will explore in-depth the specific standards that form the core of caregiving, ranging from understanding the individual needs of those you care for to ensuring their safety and well-being. The course is designed to be engaging and informative, combining theoretical knowledge with practical insights. Each module is dedicated to a specific standard, allowing for focused learning and a deeper understanding of each aspect of care work. Upon completion of this course, students will be well-prepared to meet the challenges of caregiving with confidence and competence, equipped with the knowledge to provide high-quality care. Learning Outcomes Comprehensive understanding of the standards required in professional caregiving. Knowledge of individual care needs and how to meet them effectively. Skills in ensuring the safety and well-being of individuals in care. Ability to provide compassionate and respectful care. Insight into the ethical and legal aspects of caregiving. Why choose this Certificate in Care Certificate Preparation at QLS Level 2 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Care Certificate Preparation at QLS Level 2 course for? Individuals new to the caregiving profession seeking foundational training. Existing care workers aiming to update their knowledge and skills. Healthcare assistants in various settings, including hospitals and care homes. Support workers looking to gain a formal qualification in care. Family members and informal caregivers seeking professional guidance. Career path Care Assistant: £16,000 - £21,000 Healthcare Assistant: £17,000 - £22,000 Support Worker: £18,000 - £23,000 Home Care Aide: £15,000 - £20,000 Residential Care Worker: £17,000 - £22,000 Personal Caregiver: £16,000 - £21,000 Prerequisites This Care Certificate Preparation at QLS Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £75 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Certificate in Care Certificate Preparation at QLS Level 2 Framework and Information Leaflet 00:00:00 Standard 01 00:32:00 Standard 02 00:13:00 Standard 03 00:35:00 Standard 04 00:27:00 Standard 05 00:36:00 Standard 06 00:36:00 Standard 07 00:27:00 Standard 08 00:15:00 Standard 09 00:41:00 Standard 10 00:40:00 Standard 11 00:07:00 Standard 12 00:08:00 Standard 13 00:51:00 Standard 14 00:18:00 Standard 15 00:13:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Unlock the secrets of digital commerce with our Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 course. This comprehensive program is your gateway to mastering the bustling world of e-commerce. It kicks off with an enlightening introduction to electronic commerce, setting the scene for an in-depth exploration into the fast-paced digital marketplace. As you journey through the course, you'll uncover the strategies and implementations crucial for successful e-commerce operations. This program is designed for both budding entrepreneurs eager to enter the digital market and existing e-commerce professionals looking to enhance their skills. Each module is crafted to provide a balance of theoretical knowledge and practical insights, ensuring a well-rounded learning experience. Diving deeper into the curriculum, you'll learn about the intricacies of customer service, product branding, and service management - all essential components for a thriving online business. You'll gain expertise in content planning and production, vital for capturing and retaining customer interest in the digital space. The course also emphasizes the effective use of social networks for brand promotion and customer engagement. With modules focusing on marketing strategies, creating engaging user experiences, transaction management, and e-commerce analytics, this course equips you with the tools and knowledge to navigate and excel in the dynamic world of e-commerce. By the end of this program, you will be well-prepared to design, implement, and manage successful e-commerce strategies. Learning Outcomes Fundamental understanding of electronic commerce and its strategic implementations. Skills in delivering exceptional customer service in an e-commerce setting. Knowledge of effective product branding and content production for online platforms. Proficiency in utilizing social networks for marketing and brand promotion. Expertise in managing online transactions and analyzing e-commerce data. Why choose this Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 course for? Aspiring entrepreneurs planning to launch an e-commerce business. Marketing professionals seeking to specialize in digital and e-commerce marketing. Brand managers and content creators focusing on online platforms. Business owners looking to expand their presence in the digital marketplace. Individuals interested in understanding the dynamics of online customer engagement. Career path E-Commerce Manager: £30,000 - £45,000 Digital Marketing Specialist: £25,000 - £40,000 Content Strategist: £28,000 - £42,000 Brand Manager: £30,000 - £50,000 Social Media Manager: £24,000 - £35,000 Data Analyst (E-Commerce): £27,000 - £40,000 Prerequisites This Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Electronic Commerce Introduction to Electronic Commerce 00:17:00 Module 02: E-Commerce Strategy and Implementation E-Commerce Strategy and Implementation 00:20:00 Module 03: Customer Service Customer Service 00:20:00 Module 04: Products, Brands, and Services Products, Brands, and Services 00:29:00 Module 05: Content Planning and Production Content Planning and Production 00:17:00 Module 06: Use of Social Networks Use of Social Networks 00:18:00 Module 07: Marketing Marketing 00:34:00 Module 08 : Creating an Engaging User Experience Creating an Engaging User Experience 00:13:00 Module 09 : Transaction Management Transaction Management 00:19:00 Module 10 : E-Commerce Analytics E-Commerce Analytics 00:12:00 Assignment Assignment - Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Limited Times Offer! Save Now- £403! Offer Ends Soon; Hurry Up!! Are you interested in the medical field? Are you a health and social carer looking to work in a care home? Are you already working as a carer and want to boost your skills? Then this is course is all you need to discover the important aspects of what makes a good carer. Enrol this course today to gain knowledge that will open doors to interesting and rewarding opportunities ahead! This Diploma course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression related to skills for carers substantial and easier than ever! A professional who works within the health and social care sector needs to have knowledge and skills in many areas, but most importantly, a professional needs to have good observation skills. This course prepares you to provide better service for the people under your care as well as ensures safety in the care environment. Subsequently, this course increases your accuracy in observing and recording body temperature, breathing/respiratory rate, blood pressure, pulse palpation, and body mass index. Throughout this course, you will demonstrate an understanding of how to identify patterns of behaviour of patients which need attention, the problems in advance so that they can be addressed before it becomes worse for a patient, how to spot abuse and negligence and last but not least identifying the areas of care which can be improved. Last but not least, this course incorporates branches of knowledge that can be applied to both adults and children. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. On top of everything, you will get a certificate that includes 120 CPD points which will help you to make a mark for yourself in the competitive job market. This course certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to give priority to your job application. Enrol this course today to develop skills that will drive your career forward and get ahead of the curve. What will I learn from this course? Creating baseline information to know what is normal for older adults and children Understand the pattern of behaviour that is normal for older adults How to create a detailed and accurate treatment plan that provides the best support The ways to identify any changes to an older adult's health conditions How to report any symptoms which indicate a new health condition or any deterioration in current health conditions How to measure and analyse basic health conditions Rules and regulations of social policy Methodologies The clinical management Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) ****Course Curriculum**** Here is the curriculum breakdown of the course: Module 01: Introduction Health Observation Health CarerImportance Social Work Social CarerCareers in Social WorkSocial Worker SkillsImportance of Social Worker Duties in Childcare Module 02: Child Observation Introduction Types Importance Learn by Observing Children Module 03: Plan and Documentation Nature Spontaneous or Planned Use Observation Information Observing to Assess ChildrenObserving to Plan Curriculum Focusing Observations Observing with All of Your Senses Reflection Documenting Factually Module 04: Methods and Studies Underlying Issues Selecting a Method Narrative MethodsSampling Methods Child Observation Studies NaturalisticThe Reggio ApproachTarget Child MethodTime SamplingEvent Sampling Module 05: Social Policy and Social Work Observation What Is Social Policy? Issues for Social Policy Social Work and Social Policy The Regulation Social Work Profession Social Work Purpose Module 06: Basic Health Observation Body Temperature AssessmentDiagnosis Breathing/Respiratory Rate Observing a Peripheral Pulse by Palpation Pulse Sites and Pulse AmplitudeAssessmentDiagnosis Observation Blood Pressure AssessmentDiagnosis Observation Blood Glucose Testing Body Mass Index Urinalysis Observation Pain Assessment Module 07: Clinical Management This course module covers the following topics: Documenting & Reporting Patient Observation Wound Management Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? This course is designed for the clinical staff working in NHS Trusts and private sector hospitals. Besides, this course can be also enrolled by registered nurses, clinical support workers, midwives, paramedics, nursing auxiliaries, emergency practitioners, agency nurses, and support workers. Recent graduates and individuals of any academic background are also encouraged to enrol in the course. Requirements This course does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Enrolling on this course can lead you to the following career paths Registered Nurse Healthcare Assistant Clinical Support Worker Health and Social Care Support Worker Nursing Auxiliary Paramedic Emergency Care Practitioner Locum Nurse Agency Worker Care Assistant And many more! Certificates Certificate Accredited by CPD Digital certificate - £10 Diploma in Observational Skills for Carers at QLS Level 3 Hard copy certificate - £89 After successfully completing this Diploma in Observational Skills for Carers at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPD 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Embark on a journey through the intricate realms of UK Employment Law, GDPR, and Property Law with this comprehensive diploma course. In the first paragraph, we explore the essentials of Employment Law, delving into the legalities of the recruitment process, employment contracts, and employee handbooks. This course also sheds light on critical aspects like disciplinary procedures, minimum wage regulations, parental rights, sick pay, pension schemes, and tackling discrimination in the workplace. Navigating through these modules equips learners with a profound understanding of the complexities and ethical considerations in employment. The second paragraph focuses on the General Data Protection Regulation (GDPR). As digital information becomes increasingly pivotal, understanding GDPR is crucial. The course meticulously covers the basics, detailed explanations, lawful basis for preparation, individual rights, potential breaches, along with the responsibilities and obligations under GDPR. This knowledge is indispensable in today's data-driven world, ensuring compliance and safeguarding personal data. Finally, the course delves into Property Law. It provides a thorough understanding of property law practice, ownership, co-ownership issues, and various aspects of property taxation, including VAT and capital gains. The course concludes with insights into the evolving UK property market, preparing learners for the dynamic and challenging world of property law. Learning Outcomes: Gain a comprehensive understanding of UK Employment Law, including contracts, handbooks, and disciplinary procedures. Learn the intricacies of GDPR, including data protection rights, obligations, and compliance strategies. Acquire knowledge on Property Law, focusing on ownership, co-ownership, and taxation. Develop skills to navigate and interpret the latest changes in the UK Property Market. Enhance legal analytical skills, applicable in diverse professional environments. Why buy this UK Employment Law Diploma, GDPR & Property Law? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the UK Employment Law Diploma, GDPR & Property Law you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to pursue a career in legal sectors or human resources. Business owners seeking to understand and implement lawful practices. Accountants and financial advisors needing insight into property taxation. Data protection officers and IT professionals aiming to comply with GDPR. Legal enthusiasts interested in UK law's complexities and applications. Prerequisites This UK Employment Law Diploma, GDPR & Property Law was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Employment Law Solicitor: £40,000 - £60,000 per annum HR Manager: £35,000 - £50,000 per annum Data Protection Officer: £30,000 - £45,000 per annum Property Law Solicitor: £45,000 - £70,000 per annum Legal Advisor: £30,000 - £45,000 per annum Tax Consultant: £35,000 - £55,000 per annum Course Curriculum Employment, GDPR, Property - Complete UK Law Module 01: Basic of Employment Law Basic of Employment Law 00:24:00 Module 02: Legal Recruitment Process Legal Recruitment Process 00:43:00 Module 03: Employment Contracts Employment Contracts 00:25:00 Module 04: Employee Handbook Employee Handbook 00:23:00 Module 05: Disciplinary Procedure Disciplinary Procedure 00:15:00 Module 06: National Minimum Wage & National Living Wage National Minimum Wage & National Living Wage 00:37:00 Module 07: Parental Right, Sick Pay & Pension Scheme Parental Right, Sick Pay & Pension Scheme 00:43:00 Module 08: Discrimination in the Workplace Discrimination in the Workplace 00:39:00 Module 09: Health & Safety at Work Health & Safety at Work 00:19:00 Module 10: Dismissal, Grievances and Employment Tribunals Dismissal, Grievances and Employment Tribunals 00:36:00 Module 11: Workplace Monitoring & Data Protection Workplace Monitoring & Data Protection 00:15:00 Module 12: GDPR Basics GDPR Basics 00:22:00 Module 13: GDPR Explained GDPR Explained 00:17:00 Module 14: Lawful Basis for Preparation Lawful Basis for Preparation 00:29:00 Module 15: Rights and Breaches Rights and Breaches 00:25:00 Module 16: Responsibilities and Obligations Responsibilities and Obligations 00:29:00 Module 17: The Property Law and Practice The Property Law and Practice 00:23:00 Module 18: Ownership and Possession of the Property Ownership and Possession of the Property 00:16:00 Module 19: Co-Ownership in Property Co-Ownership in Property 00:17:00 Module 20: Property Taxation on Capital Gains Property Taxation on Capital Gains 00:16:00 Module 21: VAT on Property Taxation VAT on Property Taxation 00:11:00 Module 22: Property Taxation Tips for Accountants and Lawyers Property Taxation Tips for Accountants and Lawyers 00:16:00 Module 23: Changes in the UK Property Market Changes in the UK Property Market 00:14:00 Mock Exam Mock Exam - UK Employment Law Diploma, GDPR & Property Law 00:20:00 Final Exam Final Exam - UK Employment Law Diploma, GDPR & Property Law 00:20:00