Introducing Pre-Marital Counselling London Package: Building a Strong Foundation for a Lifelong Partnership Are you planning to tie the knot and seeking guidance to ensure a strong and healthy foundation for your marriage? Miss Date Doctor’s Pre-Marital Counselling London Package offers you expert support and valuable insights to prepare for a fulfilling and lasting partnership. Pre-marital counselling is a proactive approach that helps couples explore their expectations, communication styles, and potential areas of growth before entering into marriage. Our experienced counsellors in London are dedicated to helping you lay the groundwork for a successful and harmonious marriage. Here’s how the Pre-Marital Counselling London Package can support you: Effective Communication: Our counsellors will guide you in developing open and effective communication skills to express your feelings and needs clearly, fostering understanding and connection. Conflict Resolution: Pre-marital counselling addresses conflict resolution strategies, ensuring that you are equipped with healthy ways to navigate disagreements and challenges in your marriage. Exploring Expectations: We’ll help you and your partner explore and align your expectations about various aspects of marriage, such as roles, finances, family, and lifestyle. Strengthening Intimacy: Pre-marital counselling provides a safe space to discuss emotional and physical intimacy, fostering a deeper connection and understanding between you and your partner. Financial Planning: Our counsellors will assist you in creating a financial plan, emphasizing financial transparency and teamwork to manage shared resources. Building Trust: Trust is a fundamental aspect of a successful marriage. Pre-marital counselling helps you and your partner build and strengthen trust through open and honest discussions. Shared Values and Goals: We’ll explore your shared values and long-term goals, ensuring that you are aligned in your vision for the future. Handling Life Transitions: Pre-marital counselling can prepare you for various life transitions, such as starting a family, changing careers, or dealing with unexpected challenges. The Pre-Marital Counselling London Package at Miss Date Doctor offers you an opportunity to invest in the foundation of your marriage. Our skilled counsellors provide a safe and supportive space to discuss important topics, discover each other’s strengths, and build a solid framework for a successful partnership. Take the first step towards a joyful and harmonious marriage with the Pre-Marital Counselling London Package. Embrace the opportunity to grow together, nurture your relationship, and create a lasting bond that will withstand the tests of time. Let our experienced counsellors guide you towards a fulfilling and loving marriage that stands the test of time. 3 x 1 hour https://relationshipsmdd.com/product/pre-marital-counselling-london-package/
Make your life easier, learn how to communicate effectively Do you want to be a good communicator? Professional training for salespeople complete with a certificate Learn how to enter into contracts and how to bookkeep including accounting for travel. Learn from the best in the industry An employment law specialist with extensive experience will be leading the course. Test your knowledge Take the tests and practical tasks in the course to consolidate your knowledge and skills. Take the most effective and comprehensive sales training on the Polish Internet. Join the best salespeople in the business and rocket the sales in your company. In this training discover how the most professional salespeople work every day. Learn how they attract their customers, make business connections, arrange meetings, have key conversations and most importantly how they finalize deals and close contracts. You’ll discover all of this and more with concrete real life examples from a TOP salesperson and manager with 12 years of experience in professional sales. By taking this course you will have instant access to the practices of one of the best salespeople in the business who will also show you their sales process from A to Z as well as interviews with real clients. The sales training is done through the National Education Center’s interactive platform and includes invaluable resources such as a hybrid workshop with practical tasks and training for salespeople complete with expert feedback. Parts of the course will require active participation in order to complete the training. You can take the course at your own pace from the comfort of your own home and will have access to the materials on the interactive platform for two years after completing the course Join the communication course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Faustine Parsons Communication expert Faustine is a manager, speaker and communication expert. She has over 14 years of experience in coaching and developing people skills for SMEs and international corporations. As a manager, she saw firsthand the importance of an effective team cooperation and got involved in the field. As a consultant, she specialized in smoothing the information exchange, bringing down barriers and creating a positive atmosphere throughout the organization. She developed skills and techniques which solved many of her clients’ problems. She combines the theory of psychology with down to earth practical approach. Let her guide you during the exciting journey through the dynamics of human interactions. Get ready for an interesting and fun ride, as her passion and positivity is contagious from the very beginning. Overview of the course: Detailed video presentations and training videos Fundamentals of effective communication Emotions and problems Daily communication at work and at home Business environment Advanced subjects Repetitions and tests Five repetitions Five tests Final exam Exercises and practial tasks Mapping good and bad practices Recognizing styles, behaviors and personalities Troubleshooting and dispute resolving in practice Giving feedback Overcoming challenges in your position All in one simulation Bonus materials Best practices kaizen map Scenarios and phrases for everyday situations Communication no-nos guide Personalities compendium Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: Many professionals encounter communication problems both at home and at work. They manifest themselves in misunderstandings, disputes and tension. It does not have to be this way. It all boils down to communication skills. For people and organizations who master them, everything comes easy.In my career, I have seen tremendous transformations on this front. Join me in this unique course and let me show you many of the best practices and techniques to make your life easier. Believe in yourself and make the most of your opportunities. Invest in your communication skills today!Faustine ParsonsCommunication expert
Recent studies show a growing demand for professionals adept in Copywriting, Content Writing & Proofreading, reflecting the evolving landscape of communication in the digital era. With the rise of online content consumption, businesses are seeking skilled individuals who can craft compelling narratives, ensure linguistic precision, and maintain brand integrity. Our comprehensive Copywriting, Content Writing & Proofreading QLS Endorsed Diploma bundle encapsulates a diverse array of theoretical knowledge and practical applications, equipping learners with the expertise needed to excel in these crucial domains. In today's fast-paced digital world, effective communication is paramount. Harnessing the power of words, whether in marketing copy, engaging content, or meticulous proofreading, can significantly impact audience engagement and organisational success. This Copywriting, Content Writing & Proofreading bundle not only delves deep into the intricacies of copywriting, content creation, and proofreading but also provides valuable insights into related fields such as creative writing, email etiquette, and career development. Encompassing a blend of theoretical concepts and hands-on exercises, this Copywriting, Content Writing & Proofreading course bundle offers a holistic learning experience designed to elevate your proficiency in Copywriting, Content Writing & Proofreading to new heights. Bundle Include includes: QLS Endorsed Courses: Course 01: Diploma in Copywriting at QLS Level 4 Course 02: Diploma in Content Writing at QLS Level 4 Course 03: Diploma in Proofreading & Copy Editing at QLS Level 5 CPD QS Accredited Courses: Course 04: Creative Writing Course - Fiction Course 05: Screenwriting & Scriptwriting Course 06: Email Writing: Styles and Templates Course 07: English: Spelling, Punctuation, and Grammar Course 08: Touch Typing Essentials Course 09: Document Control Course 10: 120 hours TEFL (TESOL) Masterclass Course 11: 200 Common English Idioms and Phrases Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Copywriting, Content Writing & Proofreading QLS Endorsed Diploma. Learning Outcomes: Develop a comprehensive understanding of Copywriting, Content Writing & Proofreading principles. Acquire proficiency in crafting persuasive copy and engaging content tailored to specific audiences through Copywriting, Content Writing & Proofreading course. Master the art of proofreading and copy editing to ensure accuracy and clarity in written communication. Expand creative writing skills through exploration of fiction and screenwriting techniques. Enhance language proficiency in spelling, punctuation, and grammar by Copywriting, Content Writing & Proofreading course. Gain insights into effective email writing, document control, and touch typing essentials. Course Description: Embark on a journey of linguistic mastery with our Copywriting, Content Writing & Proofreading bundle encompassing the fundamental pillars of effective communication. Dive into the world of Copywriting, Content Writing & Proofreading, exploring the nuances of crafting compelling narratives, refining language mechanics, and ensuring precision in every word. Through a series of meticulously curated modules, learners will unravel the secrets behind captivating content creation, delve into the art of linguistic finesse, and hone their proofreading prowess to perfection. Discover the art of storytelling through creative writing, delve into the intricacies of scriptwriting, and unlock the keys to seamless email communication. With a focus on practical application and theoretical comprehension, this Copywriting, Content Writing & Proofreading course bundle empowers learners to navigate the complexities of written communication with confidence and finesse. Whether you aspire to pursue a career in marketing, journalism, or creative writing, this Copywriting, Content Writing & Proofreading bundle serves as a comprehensive guide to mastering the art of effective communication in the digital age. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Copywriting, Content Writing & Proofreading course is ideal for: Aspiring copywriters seeking to enhance their writing skills. Content creators aiming to produce compelling and engaging material. Professionals looking to refine their proofreading and editing abilities. Individuals interested in exploring the realms of creative writing and scriptwriting. Anyone seeking to improve their language proficiency and communication skills. Job seekers preparing to enhance their CV writing and networking abilities. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of the Copywriting, Content Writing & Proofreading courses, you will be able to: Copywriter Content Creator Proofreader/Copy Editor Creative Writer Marketing Specialist Communications Manager Journalist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included
In today's fast-paced digital world, effective communication is the linchpin of success. 'Email Writing Training' is meticulously crafted to turn you into an adept communicator in the digital realm. Delve deep into the art of composing compelling emails that captivate, inform, and persuade. Navigate the labyrinth of email management, strike the right tone, and employ styles that resonate. In addition, the course serves as a guiding light, illuminating potential pitfalls, ensuring your messages always hit the right mark. Learning Outcomes Understand the dynamics of e-mail communications in modern settings. Master the foundational techniques for crafting compelling emails. Acquire strategies to efficiently manage and organise your e-mail. Distinguish and apply various writing styles and tones suited for different audiences. Recognise potential e-mail hazards and exercise caution while communicating. Why choose this Email Writing Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Email Writing Training Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Email Writing Training for? Professionals aiming to enhance their digital communication skills. Content writers seeking to diversify their writing styles. Office administrators keen on efficient email management. Sales and marketing personnel aiming to improve client communication. Students and fresh graduates entering the corporate world. Career path Email Marketing Specialist: £25,000 - £40,000 Communications Officer: £24,000 - £38,000 Content Writer: £20,000 - £35,000 Digital Marketing Executive: £22,000 - £40,000 Office Administrator: £18,000 - £30,000 Client Relations Manager: £30,000 - £50,000 Prerequisites This Email Writing Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Email Writing Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: E-Mail Communications E-Mail Communications 00:40:00 Module 02: Fundamentals of Writing Effective E-mails Fundamentals of Writing Effective E-mails 00:55:00 Module 03: Manage Your E-mail Manage Your E-mail 00:42:00 Module 04: Writing Styles and Tone Writing Styles and Tone 00:44:00 Module 05: Additional Tips for Writing Effective E-Mail Additional Tips for Writing Effective E-Mail 00:44:00 Module 06: Exercise Caution Exercise Caution 00:44:00 Assignment Assignment - Email Writing Training 00:00:00
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
PACE was developed by Dr Dan Hughes (a clinical psychologist specialising in childhood trauma) more than 20 years ago as a central part of attachment-focused family therapy. It was created with the aim of supporting adults to build safe, trusting and meaningful relationships with children and young people who have experienced trauma. The approach focuses on building trusting relationships, emotional connections, containment of emotions and a sense of security. PACE is a way of thinking, feeling, communicating and behaving that aims to make the child feel safe. Its four principles of communication – Playfulness, Acceptance, Curiosity and Empathy – facilitate the building of healthy, secure attachments between caregiver and child. PACE parenting is especially effective for supporting children that lack secure emotional bases. It is ideal for anyone working or living with children, especially those children in the care system Who is this course for? Anyone working with or living with children and young people. Like foster carers, adopting parents, residential carers, social workers but would also benefit parents experiencing difficulties. What will it cost? This is being developed as a video course – please contact us for prices. Face2face courses are £750.00 plus vat per session, plus travel. How will I benefit from this course? You will benefit by building safe, trusting and meaningful relationships with children and young people. What is the course content? Learn about the four principles of the model… communication- Play, Acceptance, Curiosity and Empathy with the add on of Like to make PLACE model and how to implement it…. The therapeutic needs of the children you care for… The fight flight freeze & fawn response Attachment Trauma & effects on the brain Transference/counter transference… Dysfunctional thoughts, beliefs and alternative ways of thinking… Self-help & support How are the courses delivered? Although this is being converted to a video course, it is available face2face for groups of around 15 people Is this course recognised? Yes, it is fully CPD accredited
Introducing Co-Parenting Counseling Package: Nurturing Healthy Co-Parenting Relationships for the Well-being of Your Children Are you facing challenges in co-parenting and seeking support to build a healthy and cooperative co-parenting relationship? Miss Date Doctor’s Co-Parenting Counseling Package offers you a constructive and nurturing environment to enhance communication, resolve conflicts, and prioritize the well-being of your children. Co-parenting after separation or divorce can be complex and emotionally charged. Our experienced counselors specialize in co-parenting dynamics and are here to assist you in navigating the journey of raising your children together in a positive and supportive manner. Here’s how the Co-Parenting Counseling Package can support you: Effective Communication: Our counselors will help you develop open and effective communication strategies, ensuring that you can discuss parenting matters calmly and constructively. Conflict Resolution: Co-parenting counseling focuses on resolving conflicts in a healthy and respectful manner, reducing tension and promoting a harmonious co-parenting relationship. Creating a Co-Parenting Plan: We’ll work with you to create a comprehensive co-parenting plan that outlines responsibilities, schedules, and agreements, providing clarity and structure for both parents and children. Child-Centered Approach: The well-being of your children is paramount. Co-parenting counseling emphasizes a child-centered approach, ensuring that their needs and feelings are considered in decision-making. Co-Parenting Boundaries: Establishing healthy boundaries is essential for successful co-parenting. Our counselors will help you set clear boundaries and expectations for co-parenting interactions. Parenting Consistency: Consistency is crucial for children’s stability. Co-parenting counseling promotes parenting consistency between households to provide a sense of security for your children. Handling Transitions: Our counselors will assist you in managing transitions between households, ensuring that they are as smooth and stress-free as possible for the children. Conflict Minimization: Co-parenting counseling aims to minimize conflict and create a more harmonious environment for all family members involved. The Co-Parenting Counselling Package at Miss Date Doctor is designed to empower you and your co-parent to build a positive and supportive co-parenting relationship. Our counsellors provide guidance and support to ensure that your children grow up in a loving and stable environment, even after separation or divorce. Invest in the well-being of your children and take the first step towards nurturing a healthy co-parenting relationship. Embrace the opportunity to create a positive and cooperative co-parenting dynamic, focused on the best interests of your children. Let our skilled counsellors guide you towards a brighter co-parenting future filled with understanding, cooperation, and mutual respect 3 X 1 hour https://relationshipsmdd.com/product/co-parenting-counselling-package/
Business writing is a type of professional communication that is used to communicate with internal or external audiences. It includes writing as memos, reports, proposals, and emails, and more. As it is a separate genre, you need to know the formats and trends of the writing. The Business Writing Diploma Level 3 course teaches you how to write business reports, proposals or any business writing. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Business Writing Diploma Level 3 is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Training offered by the Business Writing Diploma Level 3 could potentially benefit a range of roles, but would particularly enhance careers in IT Programming Web Design App Design Game Design Other professional computing roles
An accredited qualification for current and prospective managers. This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. One of the main responsibilities of a manager is to make sure that employees are satisfied with their job and reaching their full potential. A manager who can energise his or her employees will have a team which has a much greater potential and capability of achieving company goals and objectives. It is therefore vital that a manager has the essential skills to fully support and lead their team to success. This 3-day programme brings together the key leadership skills that you will need to be an effective manager so that you can return to the workplace and deliver tangible results. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 3 Award in Leadership and Management course is split into three main modules, covering the following: Module OneSolving Problems and Making Decisions What is a problem? How to identify a problem, its nature, scope and impact Identifying the root cause Understanding how to interpret information to solve a problem What is involved in making an informed decision? Generate ideas/solutions- creative thinking techniques How to evaluate your options Finding the critical path Having confidence to commit to a decision Planning approach Communicating the decision Implementing the plan Module TwoUnderstanding Leadership What is leadership? Recognise the differences and similarities between leadership and management Qualities and skills of a leader Action Centered Leadership - Team, Task, Individual - John Adair Varying leadership styles Evaluating a range of leadership models and their significance for: Task, Performance, Culture, Relationships Reflect on your own leadership styles and behaviours Create an action plan to enhance your performance Module ThreeUnderstanding the Communication Process in the Workplace Identify what is effective communication Understand the importance of effective communication at work Recognise the different ways we communicate Recognise possible barriers to communication and how to overcome them Johari's window - communication flows How others will perceive and interpret the information you have provided Active listening Developing questioning skills Understanding the significance of non-verbal communication and body language Developing sensory acuity and how to use it effectively in the workplace In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. In-House Courses As well as being one of the most popular open courses, we can also arrange this course as an in-house programme for companies and organisations who wish to develop a number of their managers at the same time, and would find an in-house course at their own premises much more suitable. Scheduled Courses On-Demand Course - Self-paced The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback. Our online training option gives you 24/7 access to our learning platform for the duration of your course. The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme. Cost: £695 + vat Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.
CCNA training course description The Implementing and Administering Cisco Solutions (CCNA) course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. It also gives a foundation in network programmability, and software-defined networking What will you learn Install, configure, and operate a small to medium sized network Gain a foundation in the essentials of networking, security, and automation Prepare for the 200-301 CCNA exam, which earns CCNA certification CCNA training course details Who will benefit: Network support help desk technicians involved in the basic installation, operation, and verification of Cisco networks. Anyone seeking CCNA certification. Prerequisites: Introduction to Data communications & networking Duration 5 days CCNA training course content After taking this course, you should be able to: Identify the components of a computer network and describe their basic characteristics. Understand the model of host-to-host communication. Describe the Cisco IOS software. Describe LANs and the role of switches within LANs. Describe Ethernet and describe the operation of switches. Install a switch and perform the initial configuration. Describe the TCP/IP Internet layer, IPv4, its addressing scheme, and subnetting. Describe the TCP/IP Transport and Application layers Explore functions of routing. Implement basic configuration on a Cisco router. Explain host-to-host comms across switches and routers. Identify and resolve common switched network issues and common problems associated with IPv4 addressing. Describe IPv6 main features and addresses, and configure and verify basic IPv6 connectivity. Describe static routing. Describe, implement, and verify VLANs and trunks. Describe inter VLAN routing. Explain the basics of dynamic routing protocols and describe components and terms of OSPF. Explain how STP and RSTP work. Configure link aggregation using EtherChannel. Describe the purpose of Layer 3 redundancy protocols. Describe basic WAN and VPN concepts. Describe the operation of access control lists (ACLs) and their applications in the network. Configure Internet access using DHCP clients and explain and configure NAT on Cisco routers. Describe basic QoS concepts. Describe the concepts of wireless networks, which types of wireless networks can be built, and how to use Wireless LAN Controllers (WLCs). Describe network and device architectures, introduce virtualization, network programmability and SDN and describe smart network management solutions such as Cisco DNA Centerâ¢, SD-Access, and SD-WAN. Configure basic IOS system monitoring tools. Describe the management of Cisco devices. Describe the current security threat landscape. Describe threat defence technologies. Implement a basic security configuration of the device management plane. Implement basic steps to harden network devices. Detailed course outline Exploring the Functions of Networking. The Host-to-Host Communications Model. Operating Cisco IOS Software. Introducing LANs. Exploring the TCP/IP Link Layer. Starting a Switch. The TCP/IP IP layer, IPv4 Addressing, and Subnets. The TCP/IP Transport Layer and Application Layer. Exploring the Functions of Routing. Configuring a Cisco Router. Exploring the Packet Delivery Process. Troubleshooting a Simple Network. Introducing Basic IPv6. Configuring Static Routing. Implementing VLANs and Trunks. Routing Between VLANs. Introducing OSPF. Redundant Switched Topologies with EtherChannel. Explaining Basics of ACL. Enabling Internet Connectivity. Explaining the Evolution of Intelligent Networks. Introducing System Monitoring. Managing Cisco Devices. Securing Administrative Access. Implementing Device Hardening. Self-Study: Building Redundant Switched Topologies. Exploring Layer 3 Redundancy. Introducing WAN Technologies. Introducing QoS. Explaining Wireless Fundamentals. Introducing Architectures and Virtualization. Examining the Security Threat Landscape. Threat Defense Technologies.