8181 Courses in Cardiff delivered Online

Nothing says “grown-up” quite like understanding your VAT. The VAT Mini Bundle walks you through Value Added Tax, essential tax knowledge, business law basics, structured report writing, and—because life gets messy—some self-organisation tactics to keep your numbers (and nerves) in check. Whether you’re chasing receipts or wrangling legalese, this bundle puts logic back into numbers. Perfect for early-career finance workers, small business enthusiasts, or anyone tired of pretending to know what ‘input tax’ means. Numbers don’t bite—especially when presented like this. Learning Outcomes: Understand key concepts behind VAT and its applications. Learn tax fundamentals relevant to business and self-employment. Explore basic business law for financial process understanding. Develop structured report writing for financial clarity. Organise documents and tasks using simple organisational methods. Apply structured thinking to legal and financial topics. Who is this Course For: Bookkeeping assistants learning VAT and tax rules. Entrepreneurs managing business records and reports. Finance support staff handling admin for accountants. Tax return helpers needing structured refresher knowledge. Self-employed individuals tracking invoices and taxes. Admin workers supporting financial documentation. Legal secretaries touching on business and tax law. Beginners interested in structured financial writing. Career Path: VAT Administrator – £26,000/year Tax Assistant – £27,500/year Accounts Support Officer – £25,000/year Finance Administrator – £24,000/year Junior Report Writer (Finance Focus) – £23,500/year Business Law Clerk (Entry-Level) – £28,000/year

Operations Management and Business Systems The Operations Management and Business Systems course gives you the skills to manage and improve how a business runs. You will learn how to plan, organise, and control operations to increase efficiency. This course covers everything from supply chain and project planning to managing people, time, and stress at work. You'll also learn how to write better at work and communicate clearly. Whether you work in a small business or a large company, this course helps you handle tasks better and lead with confidence. Course Curriculum Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills (Learn more about this online course)

Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Take steps to become a fully qualified lettings agent and learn the fundamentals of property management with the Letting Agent Training Course. In this course, you will learn all there is to know about the property industry and managing residential properties. This course has been designed by industry experts who will guide you through the processes of buying and renting a property. You will explore the day-to-day role of a letting agent, and will develop excellent customer service, sales, and negotiation skills. You will also gain an understanding of UK property law and real estate market trends. This course is your stepping stone to a successful career in the real estate industry. Enrol today and be equipped with the necessary skills to become a successful lettings agent. Your Learning Goals: Explore the role and key responsibilities of a letting agent & estate agent in detail Get an insight into the real estate industry and the UK property market Learn about the different types of estate agents and the differences between online & high street estate agents Understand the pros and cons of hiring an estate agent Get step-by-step guidance on the process of buying a house Gain a full understanding of property investment and how to become a property investor Develop key sales & negotiating skills for communicating with clients and landlords Gain a full understanding of UK property laws and regulations Who is this Course for? Letting Agent Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Letting Agent Module 1: What is Estate Agent 00:15:00 Module 2: Requirements for the Job 00:20:00 Module 3: History of the Estate Agent 00:20:00 Module 4: The Real Estate Industry 00:15:00 Module 5: Different Types of Estate Agents 00:15:00 Module 6: Online Estate Agents 00:20:00 Module 7: Estate agent Fees and Contracts 00:30:00 Module 8: Pros and Cons of Hiring an Estate Agent 00:20:00 Module 9: Getting to Know Your Clients 00:20:00 Module 10: A Day in the Life of an Estate Agent 00:15:00 Module 11: Selling Property with an Estate Agent 00:15:00 Module 12: Property Marketing 00:15:00 Module 13: The Regulations for Estate Agent Boards and Why It is Important 00:15:00 Module 14: Valuation 00:20:00 Module 15: Performing Viewings 00:15:00 Module 16: Negotiating 00:30:00 Module 17: Buying with an Estate Agent 00:20:00 Module 18: Sales Progression 00:30:00 Module 19: Technology 00:25:00 Module 20: Investment Property 00:40:00 Module 21: About Letting Agents 00:25:00 Module 22: Property Management 00:15:00 Module 23: Laws and Regulations 00:30:00 Module 24: How to Set Up an Estate Agency 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Admin Support Training is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into administrative support. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost. This course is packed into bite-size module for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. If you enjoy working in an office environment and would like to get to work quickly, the Admin Support Training is for you. This course will prepare you for entry-level office occupations and is ideal for students who are looking for a program that provides the skills needed for many office positions. In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. You will learn the capacity of the different managers in an organization and how they work together to be able to achieve the goals of the business. Who is this course for? Admin Support Training is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Admin Support Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Prepare for success with the Microsoft PL-900 Certification Course, covering the fundamentals of Power Platform, including Power BI, Power Apps, Power Automate, Power Virtual Agents, and related topics such as Dataverse, AI Builder, Connectors, Dynamics 365, Teams, Security, and Administration. Suitable for beginners with no prerequisites.

When it comes to purchasing and procurement, guesswork isn’t a strategy. This 8-in-1 Premium Courses Bundle walks you through the essentials of buying smarter, managing finance, handling supply chains, and mastering Excel. If you've ever been baffled by purchase ledgers, stock issues, or invoice trails, you're in good company—and the right bundle. The curriculum includes Purchasing and Procurement, Finance, Purchase Ledger, Financial Analysis, MS Excel, Logistics & Transportation, Supply Chain Management and Project Management. In short, it's a guided tour through the core tasks that keep businesses running like clockwork—minus the confusion and without a clipboard in sight. Learning Outcomes: Understand key principles of procurement and supplier negotiations. Learn to manage purchasing documents and payment records accurately. Use Excel for purchasing calculations, records and analysis. Grasp the flow and strategy of supply chain operations. Interpret financial data and identify trends in purchasing. Apply project management skills in procurement processes. Who is this Course For: Purchasing assistants wanting structured and focused training. Procurement professionals looking to refresh foundational knowledge. Admins involved in inventory and purchase tracking. Finance officers dealing with supplier invoicing and ledgers. Warehouse or logistics staff aiming for broader insight. Team members supporting supply chain decision-making. Career switchers exploring roles in procurement departments. Managers juggling buying decisions and project oversight. Career Path: Purchasing Assistant – £23,500 average salary Procurement Officer – £31,000 average salary Supply Chain Administrator – £26,500 average salary Logistics Coordinator – £28,000 average salary Procurement Analyst – £34,000 average salary Project Support Officer – £29,500 average salary

The Interior Design: 8 in 1 Premium Courses Bundle is where structure meets style—with a side of software savvy. It’s not just about matching curtains to carpets; it’s about understanding the technical language behind space, structure and function. The bundle blends Interior Design, Architecture, Drawing, Quantity Surveying, and tools like Photoshop and AutoCAD to give your creativity some discipline. With additional modules on Site Management and Property Management, this bundle offers a sweeping overview of the design-to-delivery journey. Whether you're shaping a living room or overseeing commercial space, this bundle is your intro to environments that look good and make sense. Learning Outcomes: Understand the principles and stages of interior design planning. Learn to sketch, draw, and visually present interior concepts. Explore architectural elements relevant to interior layouts. Use AutoCAD and Photoshop in space and design projects. Learn basics of quantity surveying for budgeting and materials. Understand the workflow of site and property management roles. Who is this Course For: Aspiring interior designers seeking foundational software skills. Creative individuals interested in structure and spatial planning. Property managers looking to enhance visual design knowledge. Anyone working in home or office improvement industries. Artists wanting to apply skills to functional environments. Designers aiming to learn drawing and architectural basics. Professionals involved in managing renovation or build projects. Those curious about AutoCAD or Photoshop for interior work. Career Path: Interior Design Assistant – £24,000 average salary Property Manager – £30,000 average salary Design Technician – £29,000 average salary CAD Designer – £32,000 average salary Quantity Surveyor Assistant – £28,000 average salary Site Coordinator – £31,000 average salary

Audio typing is more than hitting keys—it’s about hearing clearly, typing accurately, and keeping your files in shape. This 8 in 1 Premium Audio Typing Course Bundle covers everything from transcription and minute taking to MS Word formatting and self-organisation. It’s ideal for anyone who needs to get through dictation without turning “capital offence” into “cattle fence.” With clear, office-ready topics and no need to show up in a suit, this bundle provides efficient lessons for people working in administration, support, or digital documentation. It’s structured for online learning, so you can focus on improving accuracy, speed, and structure—minus the noise. Learning Outcomes Improve typing speed and accuracy for professional documents. Learn to transcribe audio files and spoken dictation accurately. Understand Microsoft Word tools for editing and formatting. Gain effective communication skills for written office tasks. Learn how to take and structure accurate meeting minutes. Strengthen timekeeping and task self-organisation strategies. Who is this Course For Office administrators handling reports and meeting minutes. Secretaries needing audio typing and transcription accuracy. Personal assistants working with scheduling and reports. Jobseekers entering audio typing-based admin roles. Virtual assistants managing client documentation online. Writers or editors focused on dictated content. Support staff wanting to improve digital typing skills. Home-based workers improving transcription and time tasks. Career Path Audio Typist – £22,000 to £28,000 per year Secretary / PA – £24,000 to £32,000 per year Transcriptionist – £21,000 to £30,000 per year Administrative Assistant – £20,000 to £26,000 per year Minute Taker / Clerk – £22,000 to £29,000 per year Document Production Specialist – £25,000 to £33,000 per year

If your idea of multi-tasking involves checking vitals while explaining first aid and locating the nearest juice box—then you’re in the right place. This 8-in-1 online bundle touches key elements of nursing care, phlebotomy, paediatric first aid, paramedic knowledge, and healthcare protocols. It’s designed to give structure to common responsibilities in healthcare support roles. You’ll gain awareness of how different areas connect—from frontline aid to public health concerns—without straying into topics that aren’t covered. Whether you’re starting out or brushing up, this bundle suits those aiming for clarity in care roles, without the need to juggle a hospital shift. 🎯 Learning Outcomes: Understand the structure and duties within nursing roles. Learn how first aid is applied across care environments. Gain awareness of phlebotomy and safe blood collection. Explore paediatric first aid for children and infants. Understand paramedic response basics in healthcare settings. Learn public health responsibilities relevant to nursing. 👤 Who is this Course For: Aspiring nurses looking to understand core nursing duties. Healthcare assistants expanding their knowledge scope. Support staff working in hospital or community care. Carers managing first aid responsibilities at work. Those seeking phlebotomy-related training introduction. Volunteers in healthcare wanting structure in learning. Paramedic trainees reviewing general healthcare concepts. Individuals interested in public health within care. 💼 Career Path (UK Average Salaries): Nursing Assistant – £23,000 per year Healthcare Support Worker – £22,000 per year Phlebotomist – £24,000 per year Community Care Assistant – £21,500 per year First Aid Officer – £23,000 per year Public Health Assistant – £26,000 per year