44566 Courses in Cardiff delivered Online

The job market these days are extremely competitive as there are thousands of applicants for one single open position. It is never an easy task to face a HR representative and come up with answers on the spot. What you need to get through this ordeal is the build up your skills and use the right combination of body language and confidence. Well this Interview Skills & Tips Course course is here with 100 tips for you to succeed in your next interrogation - sorry, interview. This course will help you boost your interviewing skills by suggesting simple things that make the interviewer see you in a different light compared to the other applicants. You will get advice from basic hygiene to grooming that could help you land your dream job. You will learn about preparing answers to common interview questions and practices that help you level up your confidence and see to it that you do not derail from the subject. This Interview Skills & Tips Course course is a great help for those wanting to do well in an interview, so your next obvious step is to get this course. Course Highlights Interview Skills & Tips Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Interview Skills & Tips Course into 4 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Interview Skills & Tips Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Interview Skills & Tips Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Interview Skills & Tips Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Interview Tips Part - 01 00:30:00 Interview Tips Part - 02 01:00:00 Interview Tips Part - 03 01:00:00 Interview Tips Part - 04 01:00:00 Mock Exam Mock Exam- Interview Skills & Tips Course 00:20:00 Final Exam Final Exam- Interview Skills & Tips Course 00:20:00

Course Overview Communication is one of the most important life skills anyone can have. It is fundamental for conducting business, forming personal relationships and expressing ourselves.  In this Communication Skills Online Course masterclass, you will explore the steps to effective communication. It will teach you top techniques and strategies that will help you to become an excellent communicator in a short space of time. It will take you through this history of communication, the art of listening, body language etiquette in the workplace, and much more. It will equip you with the skills to get your message across clearly, negotiate deals, resolve conflict, and form strong personal and professional relationships. Learn the art of effective communication and enrol in this best-selling course today. This best selling Communication Skills Online Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Communication Skills Online Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Communication Skills Online Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Communication Skills Online Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Communication Skills Online Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Communication Skills Online Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Communication Skills Online Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Struggling with percentages, fractions, or everyday numbers? This Functional Skills – Maths course is designed to simplify maths in a way that makes sense. Whether you're brushing up for work, exams, or personal growth, the content is tailored to help you understand maths without needing a degree in rocket science. It's direct, clear, and surprisingly enjoyable — even for those who used to "forget their calculator" on purpose. Built with adult learners in mind, this online course focuses on the maths you’re likely to need in daily life or the workplace. From calculating bills to interpreting data and solving problems logically, it’s all explained in a friendly, no-nonsense way. With a flexible online format and a tone that respects your time (and sanity), this is maths — just not the kind you dreaded in school. Learning Outcomes: Develop a deep understanding of Integers and their applications. Master the principles of BODMAS and simplification rules. Gain a comprehensive understanding of Fractions and their applications. Develop the ability to work with Decimals and Rational Numbers. Learn to use Estimation and Scientific Notation to solve complex problems. Acquire the skills needed to work with Percentages, Ratios, and Proportions. Our Functional Skills Maths Level 3 course offers an exceptional opportunity for learners to enhance their mathematical skills and knowledge. The course covers a variety of topics, including Integers, Factors and Multiples, Fractions, Decimal and Rational Numbers, and much more. Our experienced tutors will deliver engaging and interactive lessons that will help you to develop a deep understanding of each topic. Whether you're looking to improve your employment prospects, prepare for further education, or simply expand your mathematical ability, this course is the perfect fit. You will learn how to work with Percentages, Ratios, and Proportions, as well as the Unitary Method and its Applications, which will help you to solve complex problems with ease. Last but not least, you will have gained the confidence and skills to take on real-world mathematical challenges. So why wait? Enrol now and take your first step towards a brighter future! How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path By obtaining the Functional Skills Maths Level 3, you can unlock several career avenues in finance, with potential roles and wages ranges, including: Data Analyst (£25,000 - £40,000) Accountant (£24,000 - £50,000) Financial Analyst (£24,000 - £45,000) Operations Manager (£24,000 - £60,000) Sales Analyst (£20,000 - £35,000) Business Analyst (£24,000 - £50,000) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for anyone who is new to software development and wants, or needs, to gain an understanding of programming fundamentals and object-oriented programming concepts. They will typically be high school students, post-secondary school students, or career changers, with no prior programming experience. They might want to gain an understanding of the core programming fundamentals before moving on to more advanced courses such as Programming in C#. Overview Explain core programming fundamentals such as computer storage and processing. Explain computer number systems such as binary. Create and use variables and constants in programs. Explain how to create and use functions in a program. Create and use decisions structures in a computer program. Create and use repetition (loops) in a computer program. Explain pseudocode and its role in programming. Explain the basic computer data structures such as arrays, lists, stacks, and queues. Implement object-oriented programming concepts. Create and use classes in a computer program. Implement encapsulation, inheritance, and polymorphism. Describe the base class library (BCL) in the .NET Framework. Explain the application security concepts. Implement simple I/O in a computer program. Identify application errors and explain how to debug an application and handle errors. Identify the performance considerations for applications. In this 5-day course, students will learn the basics of computer programming through the use of Microsoft Visual Studio 2022 and the Visual C# and Visual Basic programming languages. The course assumes no prior programming experience and introduces the concepts needed to progress to the intermediate courses on programming, Programming in C#. The focus will be on core programming concepts such as computer storage, data types, decision structures, and repetition by using loops. The course also covers an introduction to object-oriented programming covering classes, encapsulation, inheritance, and polymorphism. Coverage is also included around exception handling, application security, performance, and memory management. 1 - Introduction to Core Programming Concepts Computer Data Storage and Processing Application Types Application Lifecycle Code Compilation 2 - Core Programming Language Concepts Syntax Data Types Variables and Constants 3 - Program Flow Introduction to Structured Programming Concepts Introduction to Branching Using Functions Using Decision Structures Introducing Repetition 4 - Algorithms and Data Structures Understand How to Write Pseudocode Algorithm Examples Introduction to Data Structures 5 - Error Handling and Debugging Introduction to Program Errors Introduction to Structured Error Handling Introduction to Debugging 6 - Introduction to Object-Oriented Programming Introduction to Complex Structures Introduction to Structs Introduction to Classes Introducing Encapsulation 7 - More Object-Oriented Programming Introduction to Inheritance Introduction to Polymorphism Introduction to .NET and the Base Class Library 8 - Introduction to Application Security Authentication and Authorization Code Permissions on Computers Introducing Code Signing 9 - Core I/O Programming Using Console I/O Using File I/O 10 - Application Performance and Memory Management Value Types vs Reference Types Converting Types The Garbage Collector Additional course details: Nexus Humans 55337 Introduction to Programming training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55337 Introduction to Programming course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Are you looking forward to Presentation Skills course, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! This presentation skills course is ideal for you if you want to become someone who can speak in front of peers or large audiences and gain confidence. You'll learn how to create presentations that are engaging, clear, and persuasive by following simple rules. Presentation Skills Courses' Basic Learning Outcomes: Strategies to engage your audience How to show confidence How to overcome nervousness Speak well and be aware of body language Learn how to manage and control speed Key Highlights for Presentation Skills Course: CPD Accredited Course Unlimited Retake Exam & 24/7 Tutor Support Easy Accessibility 100% Learning Satisfaction Lifetime Access Self-paced online course Modules You will have access to an extensive and in-depth body of knowledge when you enrol in this course, which has 13 modules all loaded to the brim, condensed from years of experience and practice into just 4 hours of high-quality instruction. Course Curriculum: Module 01: Hook Your Audience (Presentation Skills) Module 02: Show Presentation Skills and Confidence Module 03: Overcome Nervousness Module 04: Tailor Your Approach Module 05: Speak Well Module 06: Body Language Module 07: Keep Their Attention Module 08: Maximize Media Impact Module 09: Manage Pace Module 10: Answer Questions Module 11: Make It Enjoyment Module 12: Handle Distractions Module 13: Presentation Skills Close Well Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Presentation Skills course. Requirements Learners seeking to enrol for the Presentation Skills Course should meet the following requirements; Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing Presentation Skills course, you can explore trendy and in-demand jobs related to this course, such as- Executive Officer Presentation Specialist Assistant Manager Project Manager Presentation Designer Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Need to brush up on your English and Maths without dusting off your old school uniform? This course gives you a clear, no-fuss way to sharpen your skills from home. Whether you're aiming to boost your CV, apply for further study, or just want to feel a bit more confident with numbers and words, Functional Skills English Level 2 and Functional Skills Maths Level 2 are smart moves. You won’t find any long-winded lectures here—just straightforward learning that actually makes sense. Built for busy people with real lives, this course is designed to slot into your day without causing a headache. You’ll work at your own pace, sharpen your English and Maths with practical, everyday uses, and walk away knowing you’ve got what you need for work, further education or daily life. Employers across the UK recognise these qualifications, so if your calculator’s been gathering dust and you still mix up “there,” “their,” and “they’re,” now’s your chance to change that—with zero fluff and no gimmicks. This bundle includes the following courses: Course 01: Functional Skills English Level 2 Course 02: Functional Skills Maths level 2 Key Features The key features of this Functional Skills English Level 2 & Functional Skills Maths Level 2 course are below: Accredited by CPD Instant e-certificate Fully online, interactive Functional Skills English and Maths Level 2 course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Functional Skills English Level 2 & Functional Skills Maths Level 2 course to excel! How You will be Benefited from Functional Skills English Level 2 & Functional Skills Maths Level 2 All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Course Curriculum : Functional Skills English Level 2 Module 01: Linguistics Module 02: Teaching Grammar and Vocabulary Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Question Module 06: Punctuation & Capitalisation Module 07: Spelling Module 08: English Pronunciation Module 09: Teaching Receptive Skills: Reading Module 10: Teaching Productive Skills: Writing Module 11: Teaching Receptive Skills: Listening Module 12: Teaching Productive Skills: Speaking Functional Skills Maths Level 2 Integers ( Directed Numbers) Factors and Multiples Fractions Simplification Rule : BODMAS Decimal numbers Rational Numbers Approximation Estimation and Scientific Notation or Standard form Percentage Ratio and Proportion Unitary Method and its Applications Profit , Loss, discount and Tax Learning Outcomes Increase your knowledge of English linguistics Learn on how to teach grammar and vocabulary Understand punctuation, capitalisation and spelling Develop the abilities required for teaching reading, writing, listening and speaking skill Understand in-depth of integers, factors and multiples Learn the classification of fractions Improve your knowledge on decimal numbers and rational numbers Accreditation All of our courses included in this Functional Skills English Level 2 & Functional Skills Maths Level 2 bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Functional Skills English Level 2 & Functional Skills Maths Level 2 course, you will immediately be sent digital certificates for the bundle courses. CPD 20 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Functional Skills English Level 2 & Functional Skills Maths Level 2 course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this course is ideal for: Individuals seeking versatile communication and analytical skills enhancement. Job aspirants aiming to strengthen numerical and literacy proficiency. Those wanting to refine problem-solving abilities for various contexts. Students desiring a comprehensive skill set for future academic pursuits. Professionals looking to boost communication and analytical capabilities in their careers. Requirements There are no formal requirements for this Functional Skills English Level 2 & Functional Skills Maths Level 2 bundle courses to be enrolled. Career path After completing this Functional Skills English Level 2 & Functional Skills Maths Level 2 Course you will have a variety of careers to choose from. The following job sectors of Functional Skills English Level 2 & Functional Skills Maths Level 2 are: Data Analyst Administrative Assistant Retail Supervisor Customer Service Representative Teaching Assistant Logistics Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Overview Discover the characteristics needed to inspire others and build on your management potential with this training for Leadership: Skills, Strategy & Techniques. Leadership can be earned, but it is not always given to people who can actually lead others in the most effective ways. Using this expert tuition, you can understand genuine leadership qualities and learn to embody them. This Leadership coaching focuses on transitioning from being a manager to becoming a respected leader in your chosen field. You will learn all about the 'five keys' for legendary leadership, empowering you to assume a more valued and pronounced role in your business. This complete educational package covers the primary aspects of leading, from sharing a vision to using emotional intelligence and standing for values. Stop following and start leading by example and with new skills. This best selling Leadership: Skills, Strategy & Techniques has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Leadership: Skills, Strategy & Techniques is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Leadership: Skills, Strategy & Techniques is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Leadership: Skills, Strategy & Techniques is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Leadership: Skills, Strategy & Techniques, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Leadership: Skills, Strategy & Techniques will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Leadership: Skills, Strategy & Techniques to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Portfolio Management Skills: On-Demand Project Management Institute (PMI)® Charter Global Registered Education Provider (R.E.P.) International Institute for Learning (IIL) has been reviewed and approved as a provider of project management training by PMI®. Become a strong, effective change advocate for meaningful portfolio management. This course is designed to equip and enable you to effectively and efficiently support the Executive Leadership and Operational Management to plan, implement, manage, and evolve portfolio management in your organization. It focuses on helping you become a strong and effective change advocate for meaningful portfolio management that delivers objective measurements of benefit contribution towards the strategic objectives to lead, manage, and continuously improve portfolio management governance, processes, and frameworks with and through the direction of a portfolio practice, principles, and delivery boards. What you Will Learn At the end of this program, you will be able to: Articulate the benefits of portfolio management Link the initiatives in an organization with its strategic objectives Participate in the introduction of portfolio management in an organization Create or improve the portfolio governance structure Lead the inventory of ongoing and new initiatives Assist the executives in the prioritization of initiatives through the use of Multi-criteria Analysis and other selection tools Support the executives in balancing the portfolio based on the optimal use of resources and priorities Create a portfolio delivery plan Define thresholds and variance reporting criteria Assist the executives and the financial team in the definition of Stage Gate Funding Lead the Stage Gate reviews Analyze the benefits that are being realized by the initiatives Foundation Concepts Definitions Benefits of Portfolio Management Objectives of Portfolio Management Portfolio Life Cycles Governing the Portfolio Portfolio Governance structure Roles and responsibilities Initial activities when starting portfolio management Prioritizing Initiatives Prioritize purpose Multi-Criteria Analysis Analytical Hierarchy Process (AHP) Strategic alignment Balancing the Portfolio Allocating resources and budgets Communicating decisions of initiatives status Planning the Portfolio Planning review cycles Using Stage Gate Funding Setting thresholds and variance reporting Tool examples Managing the Portfolio Delivery Project and Program Life Cycles Stage Gate Reviews Loop back to Prioritize, Balance and Plan Interaction with the Portfolio Delivery Board Project, Program and Functional Managers' roles and responsibilities

Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint. Overview Plan and provision Office 365 Manage Users and Groups in Office 365 Deploy and Configure Tools and Applications for Office 365 Plan and Manage Exchange Online Plan and Manage SharePoint Online Plan and Manage Microsoft Teams Plan and Manage other Office 365 Services Implement Security and Compliance in Office 365 Report, Monitor and Troubleshoot Office 365 This five-day course describes how to set up, configure and manage an Office 365 tenant including identities, and the core services of Microsoft 365. In this five-day course, you will learn how to plan the configuration of an Office 365 tenant including integration with existing user identities; plan, configure and manage core services; and report on key metrics. Although this course and the associated labs are written for Office 365 with Windows 11, the skills taught will also be backwards compatible with Windows 10. This course is based on the features available in the Office 365 E3 license as these are the core features in Office 365 and Microsoft 365 plans. 1 - Planning and Provisioning Office 365 Overview of Office 365 Core Services of Office 365 Requirements for an Office 365 Tenant Planning a Pilot and Deployment Creating an Office 365 Tenant Adding Custom Domains and Managing DNS Settings Lab: Provisioning Office 365 2 - Managing Users and Groups in Office 365 Managing User Accounts and Licences Managing Passwords and Authentication Create and Managing the Different Types of Groups in Office 365 Managing Users and Groups with PowerShell Managing Users and Groups in the Azure AD Admin Center Role Based Access and Administrative Roles Planning and Configuring Directory Synchronization Lab: Managing Users and Groups in Office 365 Lab: Planning and Configuring Directory Synchronisation 3 - Deploying and Configuring Tools and Applications for Office 365 Planning Network Configuration for Office 365 Tools and Applications Using the Office Configuration Tool Click to Run Installation Use and Control Managing Centralized Deployment of Tools, Applications and Add-ins Reporting Lab: Deploying and Configuring Tools and Applications for Office 365 4 - Planning and Managing Exchange Online What is Exchange Online Managing Exchange Online Mailboxes Managing Office 365 Groups in Exchange Online Configuring Exchange Online Permissions Managing Exchange Online using PowerShell Plan and Configure Mail Flow Plan and Configure Email Protection Lab: Planning and Managing Exchange Online 5 - Planning and Managing SharePoint Online What is SharePoint Online Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups SharePoint Online Architecture Configure SharePoint Online Configure and Control External Sharing Managing SharePoint Online Site Collections Managing SharePoint Online using PowerShell Lab: Planning and Managing SharePoint Online 6 - Planning and Managing Microsoft Teams What is Microsoft Teams How Microsoft Teams integrates with other Office 365 Services Create and Manage Organization Wide Settings Create, Manage and Assign Microsoft Teams Policies Plan and Configure External and Guest Access Managing Microsoft Teams using PowerShell Lab: Planning and Managing Microsoft Teams 7 - Planning and Managing Other Office 365 Services Yammer Planner Visio Bookings Delve Forms Power Platform Stream Sway Viva Scheduler Add-ins, including Find Time and Junk Reporter Lab: Planning and Managing Office 365 Services 8 - Security and Compliance in Office 365 Overview of Security and Compliance Features in Office 365 Extending Security and compliance Features with Additional Licences Using the Microsoft Defender Portal and Secure Score Using the Office 365 Compliance Portal and Compliance Score Plan and Configure Retention Labels and Policies Plan and Configure Data Loss Prevention Policies Create and Assign Sensitivity Labels Configure Safe Attachments and Safe Links Policies Plan and Configure Multi Factor Authentication Lab: Configure Security and Compliance in Office 365 9 - Reporting, Monitoring and Troubleshooting Office 365 Monitoring Office 365 Service Health Troubleshooting Administrative Access in Office 365 Troubleshoot Directory Synchronization Troubleshooting Exchange Online Troubleshooting SharePoint Online Troubleshooting Microsoft Teams Troubleshooting Office 365 Security and Compliance Lab: Reporting, Monitoring and Troubleshooting in Office 365

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.