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Digital Marketing and Advertising & Email Marketing - CPD Certified Are you prepared to implement a Harness Strong Ideas for Sales Acceleration? If yes, you should join as quickly as possible in our specialised course in digital marketing and advertising. Our online course in digital marketing and advertising teaches you how to plan, carry out, and evaluate successful digital marketing initiatives. Through this digital marketing and advertising your strategies will be continuously improved to yield the best outcomes. The main focus of the digital marketing and advertising course is understanding the principles of digital marketing. This digital marketing and advertising describes how to analyse the online market, online consumer behaviour, and implications for marketing. Also, the digital marketing and advertising will teach you how to efficiently sell your goods and services online. So don't wait – enrol in our Digital Marketing and Advertising: Digital Marketing and Advertising course today and start building the foundation for a successful career in this exciting and in-demand field. Learning outcome of Digital Marketing and Advertising: Digital Marketing and Advertising After completing this Digital Marketing and Advertising: Digital Marketing and Advertising course, learners will acquire knowledge such as: A quick overview of digital marketing and its exploring strategies. This Digital Marketing and Advertising: Digital Marketing and Advertising Course teaches online marketplace analysis, online customer behaviour and implications for marketing. How to start website, SEO and manage platform for digital advertising are all describes in Digital Marketing and Advertising: Digital Marketing and Advertising Course. This Digital Marketing and Advertising: Digital Marketing and Advertising Course enhance your understanding of social media marketing. How to develop a social media plan, building social media team and internal communication building are elaborated in Digital Marketing and Advertising: Digital Marketing and Advertising Course course. Through this Digital Marketing and Advertising: Digital Marketing and Advertising training Course , you can keep on top of the trends. Facebook, Linkedin, Twitter and how to manage social media tools are explains in the Digital Marketing and Advertising course. With the help of Digital Marketing and Advertising: Digital Marketing and Advertising Course, you can build blogs. Email marketing, mobile marketing, content marketing and video marketing are partb of this Digital Marketing and Advertising modules. Digital Marketing and Advertising & Email Marketing - CPD Certified Course This Digital Marketing and Advertising: Digital Marketing and Advertising Course includes a FREE PDF Certificate. Lifetime access to this Digital Marketing and Advertising: Digital Marketing and Advertising Course Instant access to this Digital Marketing and Advertising: Digital Marketing and Advertising Course Get FREE Tutor Support to this Digital Marketing and Advertising: Digital Marketing and Advertising Course Digital Marketing and Advertising & Email Marketing - CPD Certified Unlock the potential of Digital Marketing and Advertising with our specialized course, designed to drive sales and create impactful results. This Digital Marketing and Advertising course will guide you in planning, executing, and analyzing powerful digital campaigns that accelerate business growth. By mastering the foundations of Digital Marketing and Advertising, you’ll learn to understand the online market, interpret consumer behavior, and develop strategies that adapt for optimal performance. Gain insights on efficiently promoting products and services through Digital Marketing and Advertising for real-world results. Don’t miss out—enroll today and set yourself up for success in the dynamic field of Digital Marketing and Advertising! Who is this course for? Digital Marketing and Advertising & Email Marketing - CPD Certified This digital marketing and advertising course is suitable for anyone who wants to boost up their skills to succeed in promoting, advertising, or selling the product or service via online. Requirements Digital Marketing and Advertising & Email Marketing - CPD Certified To enrol in this Digital Marketing and Advertising: Digital Marketing and Advertising Course Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Digital Marketing and Advertising Course. Be energetic and self-motivated to complete our Digital Marketing and Advertising Course. Basic computer Skill is required to complete our Digital Marketing and Advertising Course. If you want to enrol in our Digital Marketing and Advertising Course, you must be at least 15 years old. Career path Digital Marketing and Advertising & Email Marketing - CPD Certified After completing the digital marketing and advertising, various opportunities will be open for you such as marketing executive, advertisers, market researcher, brand manager and many more!

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Service Level Agreements (SLAs) are extensively utilised to define the scope of work and key responsibilities between a customer and a service provider. It is fundamental that all relevant personnel are familiar with the defining characteristics of SLAs and how the design and implementation of these contracts can impact operational efficiency and brand reputation. PARTICIPANTS WILL LEARN HOW TO: Understand why SLAs are so important for good business management Apply a process to develop effective SLAs that define service level expectations and drive desired behaviours Identify methods by which the SLA can be measured and performance monitored Have an understanding of KPI’s and the relevance of critical success factors COURSE TOPICS INCLUDE: Procurement cycle, process structure and tendering Best practice contract management and the 3 C’s Supplier performance measurement and KPIs SLA use, benefits and application The SLA development process The monitoring and control of SLAs

This foundational course will help all managers better understand what a procurement function does, including the processes, tools and techniques it employs to reach its goals and how it measures its business performance. PARTICIPANTS WILL LEARN HOW TO: Explain the contribution of procurement to the overall business objectives. Explain the added value that can be obtained by a business when it manages its procurement activities efficiently and effectively. Understand the complex activity of procurement and the challenges it presents for risk management. Develop good quality procurement practices that will manage the expectations of all stakeholders Identify methods by which a procurement function can be measured and performance monitored. Perform contract management activities. Understand ways in which improvements might be identified and implemented. COURSE TOPICS INCLUDE: Procurement and business objectives Stakeholder Management Commercial Specifications Whole Life Costing Targeted procurement Procurement planning Supplier Appraisal and selection RFQ & ITT & Evaluation Contract Management

Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition *** Close Out Sale, don’t delay *** Do you want to start a career as a personal trainer or fitness instructor, or do you want to advance your skills? Then this Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition course will provide you with a solid foundation for becoming a confident personal trainer or fitness instructor, as well as assist you in developing your expertise as a personal trainer or fitness instructor. Learning Outcomes After completing this Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition course, the learner will be able to Gain a range of core skills needed to become a successful personal trainer/ fitness instructor. Gain in-depth knowledge of the science of losing weight and gaining muscle. Understand how to warm up safely before exercising and monitor heart rate. Understand how to perform a range of cardio, endurance and resistance exercises. Know how to build stamina and lean muscle. Understand how to perform a range of stretches safely to increase flexibility. Why choose this Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition course from the School of Health Care? Unlimited access to the Fitness Instructor + Personal Trainer + Gym Instructor course. Instant e-certificate and hard copy dispatch by next working day. Fitness Instructor Course material developed by qualified professionals. Self-paced learning is accessible via laptop, tablet and smartphone. 24/7 Learning assistance and tutor support. No hidden fees or exam charges. Discounts on bulk purchases. Courses including with this Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition bundle Course 01: Fitness Instructor Course 02: Personal Trainer Course 03: GYM Instructor Course 04: Diet and Nutrition (Diploma Level 5) Course 05: Food Allergen Awareness Training Course 06: Nutritional Level 5 Course 07: Sports Nutrition Others Benefits included with Fitness Instructor: Fitness Instructor Course Free 7 PDF Certificate Lifetime Access Exam Fee - Totally Free Offer Free Retake Exam [ Note: Free PDF certificate as soon as completing the Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition course] Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition After completing this Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition course, you will have gained the knowledge and skills necessary to launch your own training business and turn your passion for fitness into a full-time career, working in gyms, clients' homes, fitness centres, and other professional settings. Course Curriculum of Fitness Instructor Module 01: Advances in Functional Training Module 02: Mobility and Flexibility Module 03: Injuries Module 04: The Core Module 05: The Hips Course Curriculum of Personal Trainer Module 1: Professionalism and Presentation Module 2: Planning a Personal Training Session Module 3: Delivering a Personal Training Session Module 4: Skeletal Articulations and Joint Movement Module 5: Injury Prevention Module 6: Muscular System Module 7: Energy Systems Module 8: Cardiorespiratory System Module 9: Nervous System Module 10: Hormonal Responses to Exercise Module 11: Health and Fitness Assessment Module 12: Psychological Aspects of Personal Training Module 13: Nutrition Module 14: Training Adaptations Module 15: Exercise Planning and Programming Course Curriculum of GYM Instructor Module 1: Introduction Module 2: Exercises Module 3: Workout Plan Module 4: Diet Plan Module 5: Sleep Module 6: Supplements Detailed course curriculum of Sports Nutrition Module 1: A Quick Overview of Sports Nutrition Module 2: Diet and Nutrition: Dietary Guidelines Module 3: Nutrition and Athlete Health Module 4: Diet Planning Module 5: Healthy Dieting Module 6: The Digestive System Module 7: Water Module 8: Weight Control and Weight Loss Management Module 9: The Role of the Vegetarian/Vegan in Sports Nutrition Module 10: Myth and Misinformation Module 11: Performance Boosters Course Curriculum of Food Allergen: Food Allergen Awareness Course Module 01: Introduction Module 02: Consequences of Food Allergies Module 03: Food Allergies and Intolerance Module 04: Providing Allergen Information to Consumers Module 05: Food Allergen Law and the Food Labelling Regulations Module 06: Preventing Allergenic Cross Contamination Assessment Method of Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition After completing Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition After completing the Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition course, you can instantly download your certificate for FREE. Who is this course for? Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition This Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition course is ideal for those who want to learn the skills needed to start a successful career in the fitness industry. Requirements Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition To enrol in this Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Fitness Instructor Course. Be energetic and self-motivated to complete our Fitness Instructor Course. Basic computer Skill is required to complete our Fitness Instructor Course. If you want to enrol in our Fitness Instructor Course, you must be at least 15 years old. Career path Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition Upon completing this Fitness Instructor, Personal Trainer, Gym Instructor & Nutrition course, you will have the necessary knowledge and skillset to start your training business. You can also make it a full-time job by working in gyms, clients' homes and other professional settings. Such as: Personal Trainer Fitness instructor

Whether you want to become a leader in managing a business or even start your own business, this Mini MBA will be ideally suited for you. The course can be an outstanding preparation for you before stepping into full MBA studies as this course assists you by providing comprehensive essential business teachings. This course also includes different topics that are conclusive to fill your present business information gap. If you're hoping to enhance your business management skills for taking your career to the correct path and becoming more profitable in this profession, then welcome to join this course. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Mini MBA has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Mini MBA is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £82,000. The sky really is the limit. Course Curriculum Module 1:- Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Module 2: -Business Administration and Branding Introduction 00:15:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Module 3: - Business Succession Planning Getting Started 00:30:00 Succession Planning Vs. Replacement Planning 01:00:00 Preparing for the Planning Process 01:00:00 Initiating Process 00:00:00 The SWOT Analysis 01:00:00 Developing the Succession Plan 01:00:00 Executing the Plan 00:30:00 Gaining Support 00:30:00 Managing the Change 01:00:00 Overcoming Roadblocks 01:00:00 Reaching the End 01:00:00 Wrapping Up 00:15:00 Module 4: -Business Development Budgeting Businesses Budgeting Basics 00:15:00 Steps To Better Business Budgeting 00:15:00 How And What To Consider When Preparing A Business Plan And Budget 01:00:00 The Ins And Outs Of Corporate Budgeting 00:15:00 Including Social Business Budgets In The Plan 00:15:00 Impacts Of Debts On Business Budgets 00:15:00 Managing Business Budgets And Finances Together 01:00:00 Module 5: -Management Introduction to Management 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Module 6:- Business Management Skills Business Plan Basics 00:30:00 The Executive Summary 01:00:00 The Mission Statement 00:30:00 Exploring Financial Needs 00:30:00 Evaluating Competition 01:00:00 The Troubles You Can Run Into Without The Proper Business Plan 00:30:00 Wrapping Up 00:15:00 Module 7: Project Management Introduction 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Module 8: HR and Leadership Management Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Module 9: Business Systemization Introduction 00:30:00 The Idea of Systemizing Your Business 01:00:00 Why You Should Systemize Your Business 01:00:00 A Lesson Learned From The Book 'The E-Myth' 01:00:00 So, How Do I Create This Wonderful Business System? 01:00:00 Outsourcing As a Way of Systemizing Your Business 00:30:00 How to Keep It Growing: The Systemized Business 01:00:00 Some General Ideas To Consider As You Systemize Your Business 00:30:00 Conclusion 00:15:00 Module 10: - Business Ethics Fundamentals Getting Started To Business Ethics 00:15:00 What is Ethics? 01:00:00 Implementing Ethics in the Workplace 00:30:00 Employer/Employee Rights 01:00:00 Business & Social Responsibilities 01:00:00 Ethical Decisions 01:00:00 Whistle Blowing 00:30:00 Managerial Ethics 00:30:00 Unethical Behavior 00:30:00 Ethics in Business (I) 01:00:00 Ethics in Business (II) 00:30:00 Wrapping Up 00:15:00 Module 11: Sales Analysis and Sales What Is A Sales Funnel? 00:30:00 What is Internet Commerce 00:30:00 What Can I Sell 00:30:00 Clickbank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 01:00:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Mock Exam Mock Exam- Mini MBA 00:30:00 Final Exam Final Exam- Mini MBA 00:30:00

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Overview of Diary Management In today’s busy work life, being good at Diary Management can make a big difference in how well you work. Knowing how to plan your schedule, take clear notes, and manage tasks helps you stay ahead and organised. In the UK, over 4.5 million people work in admin jobs, and Diary Management is one of the most needed skills. Whether you manage your own calendar or help someone else with theirs, these skills help keep work smooth and stress levels low. This Diary Management course will teach you how to organise your time better and get more done during the day. You’ll learn simple and useful methods for taking notes, booking appointments, and using the right tools to plan your tasks. These techniques can help reduce work stress by up to 30% and improve your daily performance. The course also shows how to use digital tools and scheduling software to avoid missing anything important. By the end of this Diary Management course, you will feel more confident in handling schedules and tasks. Diary Management helps you become more reliable, stay on top of your work, and support your team better. These skills are useful in any job and can make you a key part of any business. Start becoming more organised and in control today. This Diary Management course will help you to learn: Understand the basic rules of good Diary Management Learn how to take clear and organised notes Use smart ways to plan your day and manage your time well Set up systems to track and finish your tasks Use note-taking apps that suit different needs Set up Diary Management tools to help you work better and faster Who is this course for? Admin staff who want to get better at handling calendars, meetings, and daily tasks – for themselves or their bosses Personal and executive assistants who need clear systems for managing diaries Office managers who deal with many people’s schedules and want to keep good records Business people who want to manage their time better and get more done Anyone who wants to learn both paper and digital ways to plan notes, tasks, and appointments Process of Evaluation After studying the Diary Management Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Diary Management Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Diary Management course. Career Path This Diary Management Course will lead you to many different career opportunities. Here are a few prospects: Executive Assistant – earn around £25K to £45K a year Personal Assistant – earn around £22K to £38K a year Office Manager – earn around £28K to £42K a year Admin Coordinator – earn around £21K to £32K a year Virtual Assistant – earn around £18K to £35K a year Course Curriculum Module 01: Introduction To Diary Management Introduction to Diary Management 00:35:00 Module 02: Taking And Organising Notes Taking and Organising Notes 00:25:00 Module 03: Scheduling And Time Optimisation Scheduling and Time Optimisation 00:15:00 Module 04: Keeping Track Of Tasks Keeping Track of Tasks 00:20:00 Module 05: Note-Taking Programs Note-Taking Programs 00:30:00 Module 06: Diary Management Programs Essential Diary Management Tools 00:20:00 Module 07: Diary Management Tricks And Optimisation Diary Management Tricks and Optimisation 00:20:00

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A flexible, modular-based, programme to heighten participants' awareness of ways in which their operations can affect the environment, the principles of environmental management and the practical steps they need to take as individuals and as an organisation to improve environmental performance. Depending on the course modules selected, this programme will give participants: Increased awareness of relevant environmental issues A greater understanding of, and commitment to, the organisation's environmental management programme Preparation for any responsibilities they may have under an Environmental Management System Further benefits according to options chosen 1 Environmental awareness Definition of 'the environment' Key environmental issuesGlobal warmingOzone depletionAcid rainAir qualityWater pollutionContaminated landLand take and green belt shrinkageResource usageHabitat destruction and species extinctions. Option: This module can be used to explain the key environmental issues related to the activities of your own organisation. Diagrams, photos, pictures, examples and statistics relevant to your own organisation are used where possible to illustrate the points being made. 2 Environmental legislation Key elements of environmental legislation affecting the activities of your organisation - including international, European and UK legislation. Legislation of particular relevance to your organisation - how it affects the operations of your organisation Option: Legislation can be dealt with according to which aspect of the environment it protects (eg, air, water, waste) or which part of your organisation's activities it affects Consequences of breaching legislation 3 Environmental management systems Overview of what an environmental management system isHow is an Environmental Management System (EMS) designed and put together?Key elements (emphasising Plan - Do - Check - Review cycle)The need to continually improve Pros and consReasons for having an EMSBenefits of an EMSConsequences of not managing the environmentCosts of installing an EMS Explanation of ISO 14001 and EMAS standards and guidance as applicable to the EMSs of your organisationOverview of your organisation's EMSHow it was set up / is being developed / operatesWho is responsible for itKey parts of system (eg, environmental policy, objectives and targets) identified and discussedEMS documentation - what and where it is. Workshop option: Brainstorm 'Pros and cons' with the participants, come up with all their ideas for good and bad things about EMS and demonstrate that the 'good' list is longer than the 'bad' 4 Environmental consequences Define what an environmental impact is and discuss how they are determined, with reference to the EMS Identify why we want to determine the environmental consequences of operations and activities; how they are used in the EMS for planning, and reducing the impact on the environment Establish key environmental consequences of construction and operational activities on the site; discuss significance ranking and the control measures in place in your organisation. Workshop option: In small groups, participants are asked to identify the impact on the environment of your organisation's activities or a part of their activities. They are then asked to rank these impacts in terms of their significance, using guidelines provided to help them be aware of the contributing factors (eg, frequency, severity). For a selected number of the impacts, the participants are asked to identify what control measures there are and which of these they play a part in. All stages can be discussed with trainers as a whole group at various stages during the workshop. 5 Protected species, nature conservation and invasive weeds Nature conservation, landscape and visual issues in the planning process - overview of key nature UK wildlife legislation, EIA, appropriate timing of surveys, Hedgerow regulations and landscape and visual impact issues Ecological issues - ecological legislation, significant species, hedgerows Archaeology in the development process - why archaeology is important, organisation in the UK, legislation and planning guidance Construction phase issues and consents - major environmental issues during construction, including water resources and land drainage consents, discharges to land or water, water abstraction, public rights of way, tree protection, waste management, Special waste, noise, good practice pollution control and Environmental Audits Identification and management of invasive weeds - including legal position regarding management 6 Chemicals and fuels handling and storage How health and safety management is closely linked to environmental management of materials Planning - what mechanisms are in place for planning materials use; legislation, guidance and policies which define how to manage materials Materials storage - what are the considerations for storing materials, covering:Labels: what are the different types and what do they tell us?Storage facilities: what are the requirements for safe storage of materials (eg, signs, secondary containment, access, segregation, lids/covers)Handling: safe handling for protecting the environment, organisational procedures, high risk situations (eg, decanting, deliveries), how to reduce the risks (eg, use of funnels, proper supervision, training)COSHH and MSDS: brief explanation of legislation and its role in environmental control of hazardous materials, how to use the information provided by COSHH assessments Option: These sessions can be illustrated with photographs/pictures and examples of good and bad storage and handling practices Workshop Options: Labelling Quiz - quick-fire quiz on what different labels tell us; Build a Storage Facility - participants are asked to consider all the environmental requirements for building a safe storage facility for their organisation 7 On-site control measures Overview of the legislation associated with nuisance issues on site and mitigating problems when they arise Examples of bad practice, including fuel storage tanks and mobile equipment - costs involved with prosecution of fuel spills, remediation costs, management costs, legal fees, bad PR coverage Identification and management of contaminated land and relevant legislation Workshop option: Participants are provided with a site plan containing information on site features, environmental conditions and indications of potential issues 8 Waste management Why worry about waste? - a look at how waste disposal can impact on the environment, illustrated by examples of waste-related incidents, statistics on waste production on national, industry-wide and organisational levels, landfill site space, etc Legislation - overview of the relevant legislation, what the main requirements of the regulations are, what penalties there are, and the associated documentation (waste transfer notes) Waste classification - a more in-depth look at how waste is classified under legislation according to hazardous properties, referring to Environment Agency guidance Handling and storage requirements - what are the requirements of the applicable waste legislation and how are they covered by organisational procedures? Examples of good and bad environmental practice associated with handling and storing waste. Workshop option: 'Brown bag' exercise - participants pass round a bag containing tags each with a different waste printed on. They are asked to pick out a tag and identify the classification and the handling, storage and disposal requirements for the waste they select Waste minimisation - overview of the waste minimisation 'ladder' and its different options (elimination, reduction, reuse and recycling), benefits of waste minimisation, examples of waste minimisation techniques Workshop option: Participants are asked to identify opportunities that actually exist within the organisation for minimising production of waste that are not currently being taken advantage of 9 Auditing Requirements for environmental auditing of operations Auditing the EMS Types of internal and external audits Requirements EMS standards (ISO 14001 and EMAS) Carrying out internal audits and being prepared for external audits Workshop options:Mock audit 'Brown Bag' - can be used either for trainers to test participants as if they were in an audit situation, or for the participants to test each other and practice their auditing technique. The bag contains tags each with a different topic printed on (eg, waste skips); participants pass the bag round and select a tag; they are then questioned by the trainer or another participant about that topic as if they were in an audit situation. If the participants are auditing each other, they will be provided with a set of guidelines to keep in mind during the workshop.Virtual auditing - a more practical workshop where participants review photographs of situations/activities relevant to the organisation's operations. They are asked to identify all the good and bad environmental practices that are occurring in the situations. 10 Incident response What should you do when an incident does happen? What should be in a spill kit? When should you call in the experts? When should you inform the Environment Agency or Environmental Health Officer? Workshop option: The participants are provided with some incident scenarios and asked to develop a response to the incident 11 Monitoring and reporting Environmental monitoring programmes and procedures Monitoring and reporting as control measures for environmental consequences Monitoring and environmental 'STOP' card systems - personal and behavioural monitoring and reporting