6196 Courses in Cardiff delivered Online

HR Management: HR Management Training Online Learn to Ensure a positive work environment by nurturing and supporting employees with our HR Management: HR Management course. Are you prepared to advance in your HR profession with this HR Management course? Get information and abilities from the HR Management: HR Management course that will enable you to strategically implement HR initiatives. The organisation and its personnel will both be guided toward long-term success by our HR Management: HR Management course. Each HR management class breaks down in different HR management topics and offers comprehensive advice that will enhance your HR management skills. Throughout this HR Management: HR Management course, you'll discover what it actually means to work in human resources management. Also, you will learn fresh methods for addressing conflicts at work in our HR Management: HR Management course. Studying HR Management: HR Management may teach you about crucial HR topics including diversity and inclusion, payroll, and recruitment. You will learn how to think critically as a professional by taking this HR Management: HR Management course. You will learn all you require in this HR Management course to advance your profession. After finishing the HR Management: HR Management course, you will have the abilities and information necessary to advance into positions with greater influence over decision-making. HR Management: HR Management course Aimed at seasoned HR professionals, HR Management to make experts with specialised modules that will let you investigate particular HR fields with which you want to identify yourself. So, don't lose time, enrol now to enhance your expertise with our specialised HR Management: HR Management course. Main Course: HR Management Training Special Offers of this HR Management: HR Management Training Course This HR Management: HR Management Course includes a FREE PDF Certificate. Lifetime access to this HR Management: HR Management Course Instant access to this HR Management: HR Management Course Get FREE Tutor Support to this HR Management: HR Management Training Course HR Management: HR Management Training Strategic planning, staffing, recruitment and selection, performance management, training, and compensation are just a few of the organizational behavior and human resource (HR) topics covered in this HR Management: HR Management Course. With a focus on the most crucial subjects, our HR Management: HR Management Course guarantees that you will develop into an efficient HR Manager for your business and support the HR team appropriately. Who is this course for? HR Management: HR Management Training Those who want to advance in their existing HR Management: HR Management careers or who want to add new levels of expertise to the HR Management department should take this HR Management: HR Management course. Requirements HR Management: HR Management Training To enrol in this HR Management: HR Management Course, students must fulfil the following requirements. To join in our HR Management: HR Management Training Course, you must have a strong command of the English language. To successfully complete our HR Management: HR Management Training Course, you must be vivacious and self driven. To complete our HR Management: HR Management Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this HR Management: HR Management Training Course. Career path HR Management: HR Management Training You can open up a number of employment doors by completing this HR Management: HR Management Training Level 3, 5 & 7 course.

Business Management: Level 7 Business Management Overseeing all aspects of a business! - enrol our Level 7 Business Management course to be an expert in this field. Do you want to join the business management team? Do you want to launch your own company? If so, then this Level 7 Business Management course is right for you!The goal of this Level 7 Business Management course is to equip students with fundamental business and management knowledge. This Level 7 Business Management course is divided into a variety of in-depth courses to give you the most convenient and thorough learning experience possible. You can learn about the functions, rules, and policies of contemporary organisations through this Level 7 Business Management course. You will have a thorough understanding of project management, planning and forecasting operations, performance management, negotiation strategies, and human resource management by the end of this Level 7 Business Management course. To get into the business field, enrol our Level 7 Business Management course as soon as possible to make a career as a business expert! Main Course: Level 7 Business Management Free Courses are including with this Business Management: Business Management Course Along with The Business Management: Business Management Course, We Offer a free Level 5 Diploma in Business Analysis Course Along with The Business Management: Business Management Course, We Offer a free Business Law Course Along with The Business Management: Business Management Course, We Offer a free Level 3 Business Administration Special Offers of this Business Management: Business Management Course This Business Management: Business Management Course includes a FREE PDF Certificate. Lifetime access to this Business Management: Business Management Course Instant access to this Business Management: Business Management Course Get FREE Tutor Support to this Business Management: Business Management Course Business Management: Level 7 Business Management By enrolling in a business management course, you can advance both your technical proficiency and your comprehension of business management. In the business management course, you will study risk and operational management. In addition, project management, succession planning, and other subjects are included in business management. You can learn about a range of strategic approaches and business management planning with this business management course. In order to help you make informed management decisions, this comprehensive business management course also explains numerous issues and their solutions. Who is this course for? Business Management: Level 7 Business Management For those who are considering entering or are already working in this field, the Business Management: Level 7 Business Management course is recommended. Requirements Business Management: Level 7 Business Management To enrol in this Business Management: Business Management Course, students must fulfil the following requirements. To join in our Business Management: Business Management Course, you must have a strong command of the English language. To successfully complete our Business Management: Business Management Course, you must be vivacious and self driven. To complete our Business Management: Business Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Business Management: Business Management Course. Career path Business Management: Level 7 Business Management After finishing this Business Management: Level 7 Business Management course, you can investigate well-liked and in-demand occupations in the area of Business Management.

Sports Psychology: Sports Psychology For Coaches Would you like to learn more about sports psychology? Utilising our expertise in psychology, we have designed a Sports Psychology for Coaches course that addresses problems pertaining to athletes' improvement and peak performance. This Sports Psychology for Coaches course will explain all about basics coaching philosophy to understanding mental plans. You will also learn the importance of communication and skills of coaching from this Sports Psychology for Coaches course. Moreover, this Sports Psychology for Coaches course teaches to set a goal, imaginary objectives and enhancing skills. This Sports Psychology for Coaches course is also beneficial to describe relaxation and energization. Enrol in our Sports Psychology for Coaches course to find out more about mental agility, visualise your goal, and develop your imagination. Learning Outcomes Of Sports Psychology For Coaches After completing the Sports Psychology for Coaches course, the learner will be able to – Understand the importance of communication skills from the Sports Psychology for Coaches course. From this Sports Psychology for Coaches course you can understand mental health. This Sports Psychology for Coaches course's main aim is to set a goal for sport and try to achieve it. Sports Psychology for Coaches course teaches you how to balance relaxation and training Understanding the strategies of sports from our Sports Psychology for Coaches course. Main Course: Sports Psychology For Coaches Free Courses are including with this Sports Psychology For Coaches Course Along with The Sports Psychology for Coaches Course, We Offer a free Sports Massage Course Along with The Sports Psychology for Coaches Course, We Offer a free Sports First Aid Course Along with The Sports Psychology for Coaches Course, We Offer a free Sports Coaching Course Along with The Sports Psychology for Coaches Course, We Offer a free Sports Nutrition Course Special Offers of this Sports Psychology for Coaches Course This Sports Psychology for Coaches Course includes a FREE PDF Certificate. Lifetime access to this Sports Psychology for Coaches Course Instant access to this Sports Psychology for Coaches Course Get FREE Tutor Support to this Sports Psychology for Coaches Course Sports Psychology: Sports Psychology For Coaches This course on Sports Psychology for Coaches will cover everything from the fundamentals of coaching philosophy to comprehending mental strategies. This Sports Psychology for Coaches course will teach you coaching techniques and the value of communication. This Sports Psychology for Coaches course also covers goal-setting, making up objectives, and developing abilities. This course on Sports Psychology for Coaches is useful in explaining energization and relaxation as well. Who is this course for? Sports Psychology: Sports Psychology For Coaches For those who are interested in sports and specifically wish to begin a career in sports, the Sports Psychology for Coaches course is a great fit. Requirements Sports Psychology: Sports Psychology For Coaches To enrol in this Sports Psychology: Sports Psychology Course, students must fulfil the following requirements. To join in our Sports Psychology: Sports Psychology Course, you must have a strong command of the English language. To successfully complete our Sports Psychology: Sports Psychology Course, you must be vivacious and self driven. To complete our Sports Psychology: Sports Psychology Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Sports Psychology: Sports Psychology Course. Career path Sports Psychology: Sports Psychology For Coaches You might be able to pursue a number of exciting career options after finishing this Sports Psychology for Coaches course, including psychological mentor, local and international trainer, and many more.

Level 5 Administration, Secretarial & Shorthand + Executive PA Do you want to improve your understanding of business studies? If so, we have developed a highly unique Level 5 Business Administration course just for you to help you advance your abilities and learn about current business operations. You will learn the abilities necessary for the profession at Level 5 Business Administration, including administration and business communication. The Level 5 Business Administration course also includes courses on giving presentations and presenting corporate data. The Level 5 Business Administration course addresses the function of administration in both big and small organisations and teaches a range of administrative systems. This Level 5 Business Administration course will teach you how to lead a team in a professional context. So why are you still waiting? Learn the core ideas and various administrative skills needed to operate a firm by enrolling in our Level 5 Business Administration course! Learning Objectives Of Level 5 Business Administration After completing this Level 5 Business Administration course successfully, you will be able to: Learn a variety of management and business types from this Level 5 Business Administration course. Level 5 Business Administration teaches how to carry out many important functions and tasks for HR management. Level 5 Business Administration helps to extract maximum value from performance appraisals and interviews. You can develop and implement an effective marketing plan for your organisation through this Level 3 Business Administration course. Level 5 Business Administration helps to explore financial management objectives and functions. You can create business reports and delegate responsibilities to other employees, which helps build an efficient workforce with the help of this Level 5 Business Administration course. Level 5 Business Administration describes how to supervise and monitor teams and workforces of various sizes and types. Special Offers of this Business Administration: Business Administration Course This Business Administration: Business Administration Course includes a FREE PDF Certificate Lifetime access to this Business Administration: Business Administration Course. Instant access to this Business Administration: Business Administration Course. Get FREE Tutor Support to this Business Administration: Business Administration Course Level 5 Administration, Secretarial & Shorthand + Executive PA Elevate your career with our Level 5 Administration, Secretarial & Shorthand + Executive PA course, designed to equip you with essential business communication and administration skills. This Level 5 Administration, Secretarial & Shorthand + Executive PA program includes modules on delivering impactful presentations, managing corporate data, and understanding administration's role in both large and small organizations. Gain expertise in a variety of administrative systems and develop the leadership skills needed to manage a team effectively. With our Level 5 Administration, Secretarial & Shorthand + Executive PA course, you’ll be well-prepared for a dynamic career in professional administration. Who is this course for? Level 5 Administration, Secretarial & Shorthand + Executive PA This Level 5 Business Administration course is ideal for anybody in any business or office environment seeking to reach the top of the ladder. Requirements Level 5 Administration, Secretarial & Shorthand + Executive PA To enrol in this Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Administration: Business Administration Course. Be energetic and self-motivated to complete our Business Administration: Business Administration Course. Basic computer Skill is required to complete our Business Administration: Business Administration Course. If you want to enrol in our Business Administration: Business Administration Course, you must be at least 15 years old. Career path Level 5 Administration, Secretarial & Shorthand + Executive PA The following roles are appropriate for someone with this Level 5 Business Administration qualification: Business Administration Apprentice Business Administration Tutor Business and Administration Manager Business Administration – Trainer/Assessor Business Administration Manager

This is a comprehensive course on the role emotions play in developing your ability to cope with stress and pressure. In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively. You will be able to identify what can help you and what can hinder you in your daily routines. An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.

The Executive Mini MBA will teach you all those things you learn from an MBA course that too in a shorter period. From learning theories to implying it in practical life, the course plan carries all the important aspects. This beneficial program will help you to gain in-depth knowledge about Economics and business. The administrative and managerial aspects of the business will become clearer to you. The course will also familiarise yourself with a wide variety of topics such as strategy planning, marketing strategy, resource management, etc. Most importantly, the course will play a significant role to develop the required leadership skill to lead a business organisation. By completing this course, you will become efficient enough for securing a high position in a business organisation.  Who is this Course for? This Executive Mini MBA course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Course Curriculum Module 1:- Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Module 2: -Business Administration and Branding Introduction 00:15:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Module 3: - Business Succession Planning Getting Started 00:30:00 Succession Planning Vs. Replacement Planning 01:00:00 Preparing for the Planning Process 01:00:00 Initiating Process 00:00:00 The SWOT Analysis 01:00:00 Developing the Succession Plan 01:00:00 Executing the Plan 00:30:00 Gaining Support 00:30:00 Managing the Change 01:00:00 Overcoming Roadblocks 01:00:00 Reaching the End 01:00:00 Wrapping Up 00:15:00 Module 4: -Business Development Budgeting Businesses Budgeting Basics 00:15:00 Steps To Better Business Budgeting 00:15:00 How And What To Consider When Preparing A Business Plan And Budget 01:00:00 The Ins And Outs Of Corporate Budgeting 00:15:00 Including Social Business Budgets In The Plan 00:15:00 Impacts Of Debts On Business Budgets 00:15:00 Managing Business Budgets And Finances Together 01:00:00 Module 5: -Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Module 6:- Business Management Skills Business Plan Basics 00:30:00 The Executive Summary 01:00:00 The Mission Statement 00:30:00 Exploring Financial Needs 00:30:00 Evaluating Competition 01:00:00 The Troubles You Can Run Into Without The Proper Business Plan 00:30:00 Wrapping Up 00:15:00 Module 7: Project Management Introduction 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Module 8: HR and Leadership Management Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Module 9: Business Systemization Introduction 00:30:00 The Idea of Systemizing Your Business 01:00:00 Why You Should Systemize Your Business 01:00:00 A Lesson Learned From The Book 'The E-Myth' 01:00:00 So, How Do I Create This Wonderful Business System? 01:00:00 Outsourcing As a Way of Systemizing Your Business 00:30:00 How to Keep It Growing: The Systemized Business 01:00:00 Some General Ideas To Consider As You Systemize Your Business 00:30:00 Conclusion 00:15:00 Module 10: - Business Ethics Fundamentals Getting Started To Business Ethics 00:15:00 What is Ethics? 01:00:00 Implementing Ethics in the Workplace 00:30:00 Employer/Employee Rights 01:00:00 Business & Social Responsibilities 01:00:00 Ethical Decisions 01:00:00 Whistle Blowing 00:30:00 Managerial Ethics 00:30:00 Unethical Behavior 00:30:00 Ethics in Business (I) 01:00:00 Ethics in Business (II) 00:30:00 Wrapping Up 00:15:00 Module 11: Sales Analysis and Sales What Is A Sales Funnel? 00:30:00 What is Internet Commerce 00:30:00 What Can I Sell 00:30:00 Clickbank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 01:00:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Mock Exam Mock Exam- Executive Mini MBA 00:30:00 Final Exam Final Exam - Executive Mini MBA 00:20:00 Recommended Readings Recommended Readings - Executive Mini MBA 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview of Sage 50 Accounting Sage 50 Accounting helps make business finance simple and clear. In the UK, more than half of small and medium-sized businesses use Sage 50 Accounting for their day-to-day accounts. This has created a steady demand for people who know how to use this software well. This course will guide you through all the important parts of Sage 50 Accounting — from setting up the system to preparing detailed financial reports. You will learn how to manage customers and suppliers, do bank reconciliations, handle fixed assets, and process VAT. The course also includes Sage 50 Payroll, where you will be shown how to handle employee records, run payroll, make online submissions, and complete year-end tasks. These skills are used every day in UK businesses and are important for keeping company finances on track. This course is designed to help you understand each feature step by step. With the UK accounting industry growing by 5% every year, learning Sage 50 Accounting gives you a strong advantage. Many employers look for people who can confidently use Sage 50 Accounting in real work settings. Whether you are just starting or want to build on your current skills, this course will help you manage a full range of accounting tasks. By the end, you’ll feel ready to support businesses with practical and valuable Sage 50 Accounting knowledge. Learning Outcomes By the end of this course, you will be able to: Set up the Sage 50 Accounting system and add customer and supplier details Handle invoices, credit notes, and payments quickly and accurately Reconcile bank accounts, including different account types Complete VAT returns and carry out year-end tasks Run payroll, including adding new employees and sending online submissions Create budgets and prepare management reports for better business decisions Who is this course for? Accountants who want to build confidence using Sage 50 Accounting, widely used in UK businesses Bookkeepers wanting to offer more services with strong Sage 50 skills Business owners who wish to manage their own accounts with trusted software Office staff who deal with company accounts and need to understand both the Accounts and Payroll features of Sage 50 Finance team members who want to be confident with everyday tasks like bank reconciliation, VAT, and payroll Process of Evaluation After studying the Sage 50 Accounting Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Sage 50 Accounting Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Sage 50 Accounting course. Career Path The Sage 50 Accounts course can prepare individuals for a variety of job titles, including: Bookkeeper Accountant Financial Manager Financial Analyst Business Accountant Financial Advisor Tax Specialist Payroll Manager These career opportunities can provide you with a salary ranging from £20,000 to £65,000 in the UK. Course Curriculum Sage 50 Accounts Sage 50 Bookkeeper - Course book 00:00:00 Introduction and TASK 1 00:17:00 TASK 2 Setting up the System 00:23:00 TASK 3 a Setting up Customers and Suppliers 00:17:00 TASK 3 b Creating Projects 00:05:00 TASK 3 c Supplier Invoice and Credit Note 00:13:00 TASK 3 d Customer Invoice and Credit Note 00:11:00 TASK 4 Fixed Assets 00:08:00 TASK 5 a and b Bank Payment and Transfer 00:31:00 TASK 5 c and d Supplier and Customer Payments and DD STO 00:18:00 TASK 6 Petty Cash 00:11:00 TASK 7 a Bank Reconnciliation Current Account 00:17:00 TASK 7 b Bank Reconciliation Petty Cash 00:09:00 TASK 7 c Reconciliation of Credit Card Account 00:16:00 TASK 8 Aged Reports 00:14:00 TASK 9 a Payroll 00:07:00 9 b Payroll Journal 00:10:00 TASK 10 Value Added Tax - Vat Return 00:12:00 Task 11 Entering opening balances on Sage 50 00:13:00 TASK 12 a Year end journals - Depre journal 00:05:00 TASK 12 b Prepayment and Deferred Income Journals 00:08:00 TASK 13 a Budget 00:05:00 TASK 13 b Intro to Cash flow and Sage Report Design 00:08:00 TASK 13 c Preparation of Accountants Report & correcting Errors (1) 00:10:00 Sage 50 Payroll Payroll Basics 00:10:00 Company Settings 00:08:00 Legislation Settings 00:07:00 Pension Scheme Basics 00:06:00 Pay Elements 00:14:00 The Processing Date 00:07:00 Adding Existing Employees 00:08:00 Adding New Employees 00:12:00 Payroll Processing Basics 00:11:00 Entering Payments 00:12:00 Pre-Update Reports 00:09:00 Updating Records 00:09:00 e-Submissions Basics 00:09:00 Process Payroll (November) 00:16:00 Employee Records and Reports 00:13:00 Editing Employee Records 00:07:00 Process Payroll (December) 00:12:00 Resetting Payments 00:05:00 Quick SSP 00:09:00 An Employee Leaves 00:13:00 Final Payroll Run 00:07:00 Reports and Historical Data 00:08:00 Year-End Procedures 00:09:00

Master the essentials of accounting and bookkeeping with our comprehensive course. Perfect for aspiring accountants, finance professionals, small business owners, and anyone interested in financial management. Learn fundamental principles, gain proficiency in financial record-keeping, and understand taxation and regulatory compliance.

Our team of Construction industry experts provide business management training for leaders and business owners across England and Scotland CONSTRUCTION INDUSTRY SPECIFIC Construction Business Growth Academy The Power Within Training is dedicated to helping construction-based business owners and construction management throughout England, Scotland, and Wales achieve more than they believed possible. Our construction business training is designed to develop owner-managers and help them create the future they want. To ensure business growth, we have a dedicated team of industry professionals to give unique support specific to the skills, traits, and challenges found within Construction. This programme was created to help you push and elevate your business to the next level. Contact us to register for our construction business training. Explore Our Construction Business Growth Course We created the Business Growth Academy for business owners like you to grow and develop their businesses in a more controlled and sustainable way. To ensure growth, our construction business training is a series of six training modules focused on business growth, leadership, and financial management. Most of our participants are business owners looking to get the tools needed to spend more time working on their business while generating more profitability to ensure consistent business growth. The Power Within Training uses the latest business growth strategies, which allow you to identify, modify and quickly implement our easy-to-follow business-building tools and techniques designed around the construction and property development industry. Whether you are a business owner or an aspiring construction and property development entrepreneur, our Construction Management Course will provide the tools and techniques to drive your business forward and achieve sustainable growth. Join us at the Business Growth Academy and unlock your full potential. The Goal of Our Construction Management Training Our goal with this training is to provide you with the tools you need to take control of your business. This allows you to use the latest strategies and ensure the smooth growth of your construction business. The construction management training we offer is a three-month course with new modules available twice monthly, delivered via Zoom or in person. These modules are designed to work around your schedule. After, you’ll have a 39-hour CPD certification thanks to our CITB skills & training courses. Overall, our fully funded construction management training will help you place the proper foundation, allowing you to build a more substantial and focused business that’s centred around constant growth and profits while future-proofing your business. BUSINESS GROWTH ACADEMY The Benefit of Our Business Growth Academy As you go through our training, you’ll delve into each module and the critical steps and tools. These include how to plan, organize, and control construction operations, all designed to provide you with a well-rounded view of your business. Not only will you get the tools you need to ensure your construction business growth, but you’ll also get access to benefits such as lifetime access to your online interactive training portal, entrance into a private social and professional networking group, pro bono coaching, and mentoring from industry experts and leaders. Here are some additional benefits of our construction management training: Register your interest today You’ll build a personalised 12-month business development plan that keeps you focused on high-value activities, ensuring you remain on track to grow. Tools and techniques to not only measure but also increase your profitability within your business. These tools help you ensure that you’re never leaving money on the table again. Learn, develop, and nurture self-management and leadership strategies that you can work on and in your business to help you from chasing your tail or burning out. You’ll develop unshakeable confidence in your business’s ability to grow and become the kind of entrepreneur that chooses the customers they want to work with, meaning customers who are driven by value, not by price. Gain valuable leadership and self-development skills, which encourage learning for life. Lastly, you’ll no longer wonder, “what if?” You’ll have the knowledge and understanding to keep unlocking and growing your business’s true potential. WHAT'S INCLUDED IN THE PROGRAMME Course Overview As we’ve mentioned, our business management course is designed to be completed over three months, with two courses being released monthly. These are designed to be done on Zoom or in person and are flexible around your busy schedule. Our modules were created to be easy to understand while providing the resources needed to elevate your construction business. Here is a more in-depth look at what to expect from our modules: Module 1: The C.O.D.E Breaker: The Business FundamentalsThis module will encourage you to deep dive into your why and break the business C.O.D.E. You’ll be shown the importance of knowing why you started the business, how you can build a business while remaining authentic, and what needs to be done to ensure you create and support a solid foundation moving forward. During this module, you’ll discover how to successfully build a business in the construction industry, from the fundamentals and foundations to the growth. Lastly, we’ll review your vision, values, and purpose, show why these are critical areas, and allow you to establish a real business for you and your customers. Module 2: Your M.E.N.T.A.L Agility: The Entrepreneurial Mindset With this module, we’ll focus on self-leadership and how you should constantly be developing the ‘inner game’ or minder and the ‘outer game’ or action. The inner game consists of intention, self-awareness, self-confidence, and self-efficacy. These must be used to achieve personal mastery, while the outer game consists of influence and impact. M.E.N.T.A.L. agility is your key to all success and failure, meaning that without leading yourself, you’ll never find business success. For us, your M.E.N.T.A.L. agility is made of five key components that enable you to transition from owning a business to thinking and planning like an entrepreneurial business owner. Module 3: The T.I.M.E Multiple: Working ON or Working IN The point of this module is to help you understand that you can’t manage your time; you can only manage your use of time or your self-management skills. It’s vital to have strong self-management skills to be more successful at work. We’ll explore ways to help maximise your time and identify your High Payoff Activities. The T.I.M.E. multiplier is about accepting that you cannot do everything yourself. Instead, it would be best if you focused on your high-payoff activities. Our goal is to teach you to say it’s okay to say no. We’ll show you the importance of recognising the significance of all your decisions. Along with that, we focus on unique planning and defining processes to bring the future into the present. Module 4: The Business P.R.O.B.E: The Numbers Game Understanding your finances is essential as it allows you to make informed decisions that have the potential to make significant impacts on your business, growth, and even your bottom line. We want you never to leave money on the table again. When you know the difference between markup and margin, fixed and variable costs can make the difference between owning a business and the business owning you. Understanding your business numbers will increase your revenue and profitability and even grow your business. Module 5: High-Performance T.E.A.M.S: The Well-Oiled High-performing teams are more than a group that works together. A high-performing team has clear priorities and purposes and shares an understanding of how each team member or subcontractor prefers to approach work. The foundation of a high-performing team or business starts with trust. The development starts with creating an environment where leaders and team members can openly disclose which strengths they feel they bring to a team and what support they need to be their best selves. Truth is that all people’s problems directly reflect the business owner’s leadership and management. When a team doesn’t do things your way, they probably have no idea what your way is. Module 6: G.O.A.L.S: Setting & Defining the Accountability System Everyone works best with clearly defined goals, from completing a refurb on a budget or growing your construction business to over 10M annual profit. Remember the old saying, through a goal with a plan, is just a wish! We’ll teach you our tried and tested process for setting and achieving your objectives by focusing on what matters most. Reviewing your daily, weekly, and monthly goals, we can help you make high performance a habit. Best of all, you’ll create a detailed 12-month business development plan to get your personal and professional goals moving in the right direction. Meet the Construction Business Training Presenters Derrick Matheson: Training and Development Director and Trainer of Business Growth Academy A seasoned business owner, Derrick understands the challenges UK construction and property development professionals face. We have crafted a targeted program that simplifies growth, empowering entrepreneurs with easy-to-implement strategies.  Derrick’s mission is simple: to empower and equip ambitious entrepreneurs and professionals with the tools and knowledge necessary to thrive in today’s competitive market. The Business Growth Academy is a testament to his dedication, offering an innovative, step-by-step business-building process that demystifies the complexities of growth and unlocks the full potential of your enterprise. Stuart Mason: BGA’s Bold Training Manager, Lead Trainer, and Author of “How To Wreck Your Business Stuart, the fearless BGA Training Manager and Lead Trainer has turned his business failures into powerful lessons for others. As the author of “How To Wreck Your Business,” Stuart shares his hard-earned wisdom to help business owners avert the same pitfalls that led to the demise of his own company on its 20th anniversary. Stuart’s approach is refreshingly direct and unapologetically abrupt, cutting through the noise to deliver real-world insights that make a difference. Don’t expect a dry lecture on business theory from a dusty textbook; instead, Stuart offers a ‘streetwise’ perspective that is both practical and actionable, pushing you to uncover the answers that will make your business shine in a competitive market.