812 Courses in Cardiff delivered Online

Supply chain management is the backbone of any successful business operation, quietly orchestrating the flow of goods, services, and information from origin to consumer. In this course, you'll gain a strong understanding of how supply chains operate, how each link in the chain contributes to overall efficiency, and what strategies help manage supply and demand effectively. From procurement and logistics to inventory planning and supplier relationships, every concept is broken down in a clear, structured manner. Whether you're exploring a new career path or sharpening your existing knowledge, this course is tailored to help you grasp the core mechanics behind successful supply chain operations. Delivered entirely online, it blends depth with clarity—ideal for learners who value structure and logic. If you're someone who appreciates a well-organised system and wants to understand the engine room of global trade without any unnecessary jargon or gimmicks, you’re in the right place. Learning Outcomes: Understand the principles and fundamentals of supply chain management. Analyse and forecast demand to create efficient supply chain plans. Develop effective inventory management strategies. Implement transportation solutions for efficient supply chain operations. Utilise inbound supply chain management strategies to optimise supply chain performance. "Learn the Fundamentals of Supply Chain Management" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to succeed in the fast-paced world of supply chain management. This course covers a range of topics, including forecasting and inventory management, transportation solutions, and inbound supply chain management. With a hands-on approach and real-world applications, learners will develop the ability to optimize supply chain operations and enhance business performance. This course bundle is ideal for supply chain professionals, logistics managers, and business owners seeking to optimise their supply chain operations. Learn the Fundamentals of Supply Chain Management Course Curriculum Section 01: Introduction to Supply Chain Management Section 02: Logistics to Supply Chain Management Section 03: Forecasting and Agreegate Planig Section 04: Inventory Management Section 05: Transportation Section 06: Inbound to SCM How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Supply chain professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to optimize their supply chain operations. Logistics managers seeking to enhance their knowledge of supply chain management. Students and individuals interested in supply chain management. Professionals looking to enhance their skill set in the field of supply chain management. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Supply Chain Manager: £30,000 - £85,000 Operations Manager: £30,000 - £80,000 Logistics Manager: £25,000 - £70,000 Purchasing Manager: £30,000 - £70,000 Procurement Manager: £35,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Unlock the secrets of the maritime world with our comprehensive programme designed to transform your understanding of ports and their pivotal role in global trade. Dive deep into the rich tapestry of the UK's port industry, exploring everything from the fundamentals of port operations to advanced strategies in port management. Our meticulously crafted curriculum takes you on a journey through the intricacies of port planning, financial services, and the latest technological advancements that drive efficiency and innovation in this dynamic sector. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Discover the vital elements that contribute to the success of the world's leading ports, and gain insights into the safety protocols and security measures that safeguard maritime operations. With a focus on both historical contexts and contemporary developments, this programme offers a holistic view of the factors influencing port growth and evolution. Engage with the critical aspects of maritime policy and port pricing, and equip yourself with the knowledge to navigate the complexities of port administration and ownership. Enhance your proficiency with industry-specific terminology and cutting-edge software solutions, ensuring you stay ahead in the ever-evolving landscape of port management. Embark on this educational voyage and chart a course towards mastery in the port industry. Course Curriculum Module 01: UK Ports Overview Module 02: Fundamentals of Ports Module 03: Different Types of Port Module 04: Understanding Port and Terminal Management Module 05: Planning & Design Module 06: Financial & Professional Services Module 07: Port Management Module 08: Safety & Security Module 09: Port Equipment Module 10: Software & Solutions Module 11: Introduction to Port Development Module 12: Growth of the World's Leading Ports Module 13: Developments in Terminal Operation Module 14: Introduction to Ship Module 15: Effect of Port Time on Ship Speed Module 16: Types of Port Ownership and Administration Module 17: Organisations Concerning Ports Module 18: The Rise and Fall of Ports Module 19: Information Technology in Logistics Module 20: Safety Module 21: Maritime Policy Module 22: Port Policy Module 23: Port Pricing Module 24: Glossary & Shipping Terms Learning Outcomes: Grasp key concepts and fundamentals of UK ports and their operations. Understand various port types and their unique management requirements. Develop insights into port planning, design, and development strategies. Explore financial services and economic aspects related to port management. Learn about port equipment, software solutions, and terminal operations. Comprehend safety, security, and policy issues within port management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring port managers and administrators Maritime industry professionals Logistics and supply chain specialists Infrastructure planners and designers Individuals interested in port operations and policies Career path Port Manager Terminal Operations Supervisor Maritime Policy Analyst Port Development Planner Logistics Coordinator Port Equipment Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you interested in delving into the intricate world of corporate finance? Do you aspire to understand the financial mechanisms that drive businesses forward? Look no further than our comprehensive Introduction to Corporate Finance Online Course. Developed by specialists in the field, this course offers a structured approach to understanding the fundamentals of corporate finance, equipping learners with essential knowledge to navigate financial landscapes effectively. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, participants will embark on a journey through the core concepts of corporate finance, gaining insights into crucial areas such as financial analysis, risk-return tradeoff, and capital budgeting. They will explore the regulatory framework governing corporate finance operations and learn strategies for managing profitability during financial downturns. Additionally, participants will delve into long-term financial planning and growth strategies, preparing them to make informed financial decisions in various organizational settings. Course Curriculum: Module 01: Introduction to Corporate Finance Module 02: Financial Analysis Module 03: Financial Risk-Return Tradeoff Module 04: Corporate Finance Regulations Module 05: Capital Budgeting Module 06: Profitability During Financial Downturn Module 07: Managing Profitability in Financial Downturn Module 08: Long Term Financial Planning and Growth Module 09: Career Path in Corporate Finance Learning Outcomes: Analyze financial data and perform effective financial analysis. Understand the risk-return tradeoff in corporate finance decision-making. Navigate corporate finance regulations and compliance requirements. Evaluate capital budgeting decisions for optimal resource allocation. Implement strategies for maintaining profitability during financial downturns. Develop long-term financial plans to support organizational growth objectives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to build a solid foundation in corporate finance principles. Aspiring finance professionals aiming to advance their careers in corporate finance roles. Business students and professionals interested in enhancing their financial acumen. Entrepreneurs and business owners seeking to make informed financial decisions for their ventures. Anyone interested in understanding the dynamics of corporate finance in today's business environment. Career path Financial Analyst Corporate Treasurer Investment Banker Financial Manager Risk Manager Chief Financial Officer (CFO) Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to delve into the dynamic world of logistics and supply chain management? Our comprehensive course is designed to equip you with the essential knowledge and skills to excel in this critical field. Whether you're new to logistics or looking to enhance your existing expertise, this course is your gateway to mastering the fundamentals. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners delve into the world of managing goods and materials effectively. They start by understanding the concept of inventory and its significance in supply chains. The course covers the processes of receiving and validating inventory, ensuring goods are correctly accounted for upon arrival. Setting up a warehouse is explored, highlighting how layout and organization impact efficiency. Learners also discover methods for identifying demand, crucial for planning and meeting customer needs. The outbound process, focusing on shipping goods to customers, is detailed, emphasizing timely and accurate order fulfillment. Maintaining inventory accuracy is stressed throughout, teaching techniques to prevent discrepancies. Finally, learners explore the key players in logistics and supply chains, understanding the roles and interactions that ensure smooth operations. This course equips learners with practical knowledge essential for effective management within logistics and supply chain environments. Course Curriculum Module 01: What is Inventory Module 02: The Receiving Process and Validating Inventory Module 03: Setting up the Warehouse Module 04: Identifying Demand Module 05: The Outbound Process Module 06: Maintaining Inventory Accuracy Module 07: Key Players Learning Outcomes: Define inventory and its role in supply chain management efficiency. Describe procedures for receiving and verifying incoming inventory accurately. Outline steps involved in warehouse setup and layout optimization. Analyze methods for forecasting and identifying customer demand patterns. Explain the process of preparing and shipping orders to customers. Implement techniques to ensure ongoing accuracy of inventory records. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in logistics and supply chain management principles. Professionals seeking foundational knowledge in inventory management practices. Students aiming to understand warehouse operations and inventory control. Entry-level employees in retail or distribution sectors. Managers looking to enhance their understanding of supply chain logistics. Career path Warehouse Manager Inventory Control Coordinator Logistics Analyst Supply Chain Coordinator Procurement Officer Distribution Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Step into a world where precision meets passion. Our comprehensive training programme is meticulously designed to transform you into a key player in the dental field. Delve into the intricacies of dental instruments, office management, and the essential terminology that shapes the industry. Learn to navigate the complexities of treatment planning, ensuring each patient receives the highest level of care. Our curriculum encompasses everything from the general handling of dental materials to the critical aspects of infection control and instrument sterilisation, ensuring you are prepared for every scenario that comes your way. Key Features: CPD Certified Developed by Specialist Lifetime Access Experience the art and science of dental radiology, paediatric care, and the standards that define excellence in the UK. With a keen focus on safety and precision, you'll gain invaluable insights into the day-to-day operations of a dental practice. This training will empower you with the knowledge and confidence to excel in a dynamic and rewarding environment. Join us and embark on a journey that promises to elevate your understanding and capabilities, setting the foundation for a fulfilling career in dental care. Course Curriculum Module 01: Introduction to Dental Assisting Module 02: General Dentistry Instruments Module 03: Dental Office Management Module 04: Oral Diagnosis, Treatment Planning and Dental Terminology Module 05: General Handling and Safety of Dental Materials in the Dental Office Module 06: Infection Control and Instruments Module 07: Dental Radiology Module 08: Paediatric Dentistry Module 09: The Professional Dental Assistant Module 10: Standards of Dental Practice in the UK Learning Outcomes: Understand the roles and responsibilities of a dental assistant. Identify and use general dentistry instruments effectively. Manage dental office operations and administrative tasks proficiently. Comprehend oral diagnosis, treatment planning, and dental terminology. Safely handle dental materials in various clinical scenarios. Implement infection control protocols and utilise dental instruments appropriately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring dental assistants in the UK. Individuals interested in dental office management. Those seeking knowledge in dental radiology. Individuals passionate about paediatric dentistry. Anyone aiming to meet UK dental practice standards. Career path Dental Assistant Dental Office Manager Paediatric Dental Assistant Dental Radiology Technician Infection Control Coordinator Dental Materials Handler Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to delve into the dynamic world of logistics and supply chain management? Our comprehensive course is designed to equip you with the essential knowledge and skills to excel in this critical field. Whether you're new to logistics or looking to enhance your existing expertise, this course is your gateway to mastering the fundamentals. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners delve into the world of managing goods and materials effectively. They start by understanding the concept of inventory and its significance in supply chains. The course covers the processes of receiving and validating inventory, ensuring goods are correctly accounted for upon arrival. Setting up a warehouse is explored, highlighting how layout and organization impact efficiency. Learners also discover methods for identifying demand, crucial for planning and meeting customer needs. The outbound process, focusing on shipping goods to customers, is detailed, emphasizing timely and accurate order fulfillment. Maintaining inventory accuracy is stressed throughout, teaching techniques to prevent discrepancies. Finally, learners explore the key players in logistics and supply chains, understanding the roles and interactions that ensure smooth operations. This course equips learners with practical knowledge essential for effective management within logistics and supply chain environments. Course Curriculum Module 01: What is Inventory Module 02: The Receiving Process and Validating Inventory Module 03: Setting up the Warehouse Module 04: Identifying Demand Module 05: The Outbound Process Module 06: Maintaining Inventory Accuracy Module 07: Key Players Learning Outcomes: Define inventory and its role in supply chain management efficiency. Describe procedures for receiving and verifying incoming inventory accurately. Outline steps involved in warehouse setup and layout optimization. Analyze methods for forecasting and identifying customer demand patterns. Explain the process of preparing and shipping orders to customers. Implement techniques to ensure ongoing accuracy of inventory records. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in logistics and supply chain management principles. Professionals seeking foundational knowledge in inventory management practices. Students aiming to understand warehouse operations and inventory control. Entry-level employees in retail or distribution sectors. Managers looking to enhance their understanding of supply chain logistics. Career path Warehouse Manager Inventory Control Coordinator Logistics Analyst Supply Chain Coordinator Procurement Officer Distribution Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the gateway to maritime logistics with our comprehensive "Introduction to Port Management" course. Designed for aspiring port managers and maritime professionals, this course equips you with essential knowledge and skills to thrive in the dynamic world of port operations. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "Introduction to Port Management" course, learners will explore the operational complexities of ports and gain insights into effective management practices. They will understand the fundamental aspects of port operations, including the types of equipment used and the handling of various cargoes and ships. The course emphasizes planning and performance management within ports, ensuring efficiency and effectiveness. Learners will also delve into critical issues such as safety, security, and environmental protection, learning how these factors impact port operations and sustainability. Additionally, the course covers legal frameworks relevant to ports and examines the evolving technologies in ship design that influence port infrastructure and operations. Overall, students will develop a comprehensive understanding of port management, preparing them to address challenges and contribute to the growth and development of ports worldwide. Course Curriculum Module 01: Introduction to Port Module 02: Introduction to Port Management Module 03: Port Equipment Module 04: Cargoes and Ships Module 05: Port Management Planning & Performance Module 06: Port Management Safety & Security Module 07: Legal Aspects of Port Module 08: Environmental Risks & Protection Module 09: Impact of Changing Ship Technology on Ports Module 10: Growth & Development of Port Learning Outcomes: Understand the fundamental aspects of ports and their functions. Explain the principles and challenges of port management effectively. Identify various types of port equipment and their operational roles. Analyze different types of cargoes handled in ports and ship characteristics. Evaluate port management strategies for planning and performance improvement. Discuss the importance of safety, security, legal, and environmental considerations in ports. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Port management professionals seeking foundational knowledge. Maritime industry professionals aiming to enhance their expertise. Students pursuing careers in logistics and supply chain management. Government officials involved in port regulation and development. Environmentalists interested in port sustainability practices. Career path Port Operations Manager Port Safety Officer Maritime Logistics Coordinator Environmental Compliance Specialist Port Security Manager Cargo Handling Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to step into the dynamic world of facilities management? Our comprehensive Business Facilities Management Diploma is designed to equip you with the essential skills and knowledge needed to thrive in this critical field. Whether you're aiming to advance your career or shift gears into facilities management, this diploma is your gateway to success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Business Facilities Management Diploma, learners will gain a comprehensive understanding of managing buildings and workplaces effectively. They will learn how to oversee the upkeep and functionality of facilities, ensuring they are safe, sustainable, and compliant with health and safety regulations. The curriculum covers strategies for managing human resources and contracts related to facility management, as well as handling leases and vendor relationships. Learners will also acquire skills in maintenance and repairs, optimizing workplace services, and efficiently managing space within facilities. The program includes project management techniques essential for executing facility-related projects successfully. Furthermore, learners will explore business development strategies and succession planning, crucial for the long-term sustainability and growth of organizations. Overall, this diploma equips learners with practical knowledge and skills to excel in the diverse field of business facilities management. Course Curriculum Module 01: Introduction to Facilities Management Module 02: Sustainable Facilities Management Module 03: Health and Safety at Work Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Maintenance and Repairs Module 07: Managing Workplace Services Module 08: Space Management Module 09: Project Management Module 10: Business Development and Succession Planning Learning Outcomes: Understand principles of effective facilities management and its importance. Implement sustainable practices to enhance facility operations and efficiency. Ensure compliance with health, safety, and workplace regulations. Manage human resources and contracts effectively within facility contexts. Navigate lease agreements and vendor relationships for optimal facility performance. Oversee maintenance, repairs, and workplace service management competently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to manage business facilities effectively. Individuals seeking expertise in facilities management roles. Those interested in health, safety, and compliance management. Managers aiming to enhance workplace efficiency and sustainability. Anyone pursuing skills in project and space management. Career path Facilities Manager Health and Safety Officer Contract Manager Project Coordinator Space Planner Maintenance Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to elevate your career and become a pivotal force in any organisation? Our comprehensive Human Resources course is designed to equip you with the essential skills and knowledge to excel in the dynamic and ever-evolving field of (HR) human resources. Our (HR) Human resources course covers a whole array of topics from the legislation in UK recruitment to techniques in negotiation to understanding employee relations and many more. And according to Reed a HR advisor can earn from £27,000 to £30,000 in a year depending on qualification, experience, location and other factors. Don't miss out on this game-changing opportunity to revolutionise your HR Human Resources career. Enrol now in our (HR) human resources course today and take the first step towards becoming a true (HR) human resources superstar! Key Features: This (HR) Human Resources Course Includes: This (HR) Human Resources Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our (HR) Human Resources course is a smart investment in your professional future. Our (HR) Human Resourcescourse is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This (HR) Human Resources course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our (HR) Human Resources courseis the key to unlocking your potential and advancing your professional journey. Course Curriculum of (HR) Human Resources Course Module 01: Fundamentals of Human Resources Module 02: Exploration of the Recruitment Industry Module 03: Legislation in UK Recruitment Module 04: Navigating the Recruitment Process Module 05: Techniques in Negotiation Module 06: Key Performance Metrics in Recruitment Module 07: Processes for Employee Training and Development Module 08: Management of Candidate Relationships Module 09: Strategies for Candidate Interviews Module 10: Effective Meeting Management and Feedback Module 11: Performance Appraisal Strategies Module 12: Understanding Employee Relations Module 13: Motivational Approaches and Counselling Module 14: Ensuring Workplace Health and Safety Module 15: Maintaining Employer Records and Statistics Module 16: Handling Conflict in the Workplace Module 17: Employee Termination Processes Module 18: Organisational Efficiency Module 19: Enhancing Communication Skills Module 20: Strategies for Stress Management Module 21: Efficient Time Management Learning Outcomes (HR) Human Resources Course: Understanding HR fundamentals: Acquire foundational knowledge in (HR) human resources management principles and practices. Mastering recruitment techniques: Develop skills to navigate (HR) human resources recruitment processes effectively. Ensuring compliance with legislation: Apply UK recruitment laws and regulations in (HR) human resources practices. Enhancing employee development: Implement strategies for training and (HR) human resources development programs. Managing workplace dynamics: Handle employee relations, conflicts, and terminations in (HR) human resources contexts. Improving organizational efficiency: Utilize performance metrics to optimize (HR) human resources operations and productivity. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This (HR) Human Resources course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of (HR) Human Resources. Moreover, this course is ideal for: HR Human resources professionals seeking advanced knowledge and skill refinement. Recruitment industry enthusiasts aiming for in-depth understanding and expertise. Individuals aspiring to excel in employee relations and performance management. Managers and team leaders focusing on efficient (HR) Human resources and recruitment practices. Professionals keen on enhancing communication, negotiation, and conflict resolution skills. Requirements There are no requirements needed to enrol into this (HR) Human Resources course. We welcome individuals from all backgrounds and levels of experience to enrol into this (HR) Human Resources course. Career path After finishing this (HR) Human Resources course you will have multiple job opportunities waiting for you. Some of the following Job sectors of (HR) Human Resources are: Recruitment Consultant HR Manager Employee Relations Specialist Training and Development Coordinator Workplace Health and Safety Officer Conflict Resolution Specialist Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.