587 Courses in Cardiff delivered Online

Course Overview This Personal Assistant (PA) course is designed to provide learners with essential skills and knowledge to excel in a variety of administrative roles. Covering everything from business communication to organisational skills, this course ensures learners are equipped to manage office duties efficiently, support executives, and contribute to the smooth running of an organisation. By completing this course, learners will gain a solid understanding of the core functions of a PA, enabling them to confidently take on responsibilities in any professional setting. Course Description The course delves into key areas including business telephone etiquette, managing travel arrangements, organising meetings, and developing effective communication skills. Learners will explore the nuances of record-keeping, minute-taking, and scheduling, essential for ensuring a well-structured office environment. With a strong emphasis on time management, organisational skills, and business writing, this course prepares learners to confidently manage multiple tasks and responsibilities in fast-paced work environments. By the end, learners will have developed the ability to enhance productivity and support executive operations effectively. Course Modules Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Introduction to Minute Writing Module 16: Preparation for Minute Taking Module 17: The Meeting Structure Module 18: Minute Meeting, Decision and Action Module 19: Roles and Responsibility of Minute Taker Module 20: Tips for Minute Taking Module 21: Technology in Minute Taking Module 22: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their administrative skills. Professionals aiming to advance their career as a Personal Assistant. Beginners with an interest in office management and administrative roles. Anyone interested in developing organisational and communication skills. Career Path Personal Assistant Executive Assistant Administrative Assistant Office Manager Office Administrator Executive Support Specialist

Course Overview This Workplace Communication Management course provides a well-rounded understanding of how communication functions within professional environments, equipping learners with the ability to navigate various workplace dynamics with clarity and confidence. From understanding the importance of stakeholder communication to overcoming barriers and developing interpersonal skills, this course is designed to enhance effectiveness across all levels of an organisation. Learners will explore the role of cultural influences, language use, and internal communication structures that impact workplace productivity and cohesion. By the end of the course, individuals will be equipped to handle communication responsibilities more effectively, contribute to a healthier work culture, and support organisational goals through better message delivery and reception. Whether working independently or as part of a team, learners will find the content applicable across a range of industries and roles, providing long-term benefits in managing workplace interactions and aligning communication with broader business objectives. Course Description This comprehensive course delves into the theory and application of workplace communication, with a focus on developing clear, consistent, and context-appropriate messaging. Learners will begin by examining the importance of internal communication and its influence on stakeholders. The course addresses barriers such as misinterpretation, cultural misunderstandings, and language inefficiencies, offering strategies to overcome them. Modules also cover the impact of organisational culture on communication, the use of professional language, and maintaining effective interpersonal relationships. Designed for those who wish to strengthen their communication capabilities in a structured environment, the course encourages reflective learning and the application of communication principles across varied workplace scenarios. Emphasis is placed on building mutual understanding and aligning communication efforts with organisational aims. Upon completion, learners will be able to foster clearer communication lines, improve workplace engagement, and manage communication challenges with increased confidence and awareness. Course Modules: Module 01: Information and Communication for Stakeholders Module 02: Communication & Barriers Module 03: Culture and Communication in the Workplace Module 04: Language and Effective Communication Module 05: Business Communication & Interpersonal Relationships Module 06: Communication Improvement at Workplace (See full curriculum) Who is this course for? Individuals seeking to build strong workplace communication skills. Professionals aiming to improve organisational communication and team engagement. Beginners with an interest in corporate communication and business relations. HR personnel, managers, and team leaders looking to foster better communication culture. Career Path Communication Officer Team Leader or Supervisor Human Resources Assistant Office Administrator Business Development Coordinator Internal Communications Specialist Customer Relationship Manager

Course Overview This comprehensive First Aid at Work course is designed to equip learners with the knowledge needed to effectively manage health-related emergencies in professional settings. Covering a wide range of workplace incidents, it explores the role of appointed persons, emergency protocols, and how to respond to common injuries and illnesses. Learners will develop confidence in managing both physical and mental health-related situations at work, including remote support and procedures adapted for the COVID-19 era. Whether you are an employee, manager, or business owner, this course provides essential guidance that aligns with UK regulations and first aid expectations in modern work environments. By the end of the course, learners will be familiar with key emergency response procedures and legal requirements, contributing to a safer and more responsible workplace culture. Course Description The First Aid at Work course offers in-depth learning across a structured series of modules that cover everything from primary and secondary assessments to CPR, AED usage, and mental health support. It examines various types of injuries and illnesses such as fractures, dislocations, breathing problems, and minor workplace injuries. The course also discusses the legal framework for first aid at work, risk assessments, and the importance of mental health awareness. Additionally, it addresses recent considerations such as pandemic-specific protocols and remote psychological support. Learners will gain theoretical insight into emergency handling, including when and how to contact emergency services. With up-to-date content aligned with UK standards, this course is ideal for those looking to support a health-conscious and safety-oriented work environment. Course Modules: Module 01: Introduction to Workplace First Aid Module 02: Appointed Persons in the Workplace First Aid Module 03: Incident Management at Work Module 04: Classifications and Abbreviations Module 05: Emergency Management Module 06: Primary Survey Module 07: Secondary Survey Module 08: Basic First-Aid Techniques Module 09: AED Module 10: Minor Injuries at Workplace Module 11: Loss of Responsiveness and CPR Module 12: Breathing Problems Module 13: Secondary Illnesses and Injuries Module 14: Fractures and Dislocations Module 15: Call for an Emergency Module 16: Things to Keep in Mind for A First Aider Module 17: Legal Framework for Workplace First Aid Module 18: Mental Health First Aid in the Workplace Module 19: First Aid during Coronavirus Pandemic Module 20: First Aid Qualifications During the Pandemic, Risk at Work and PPE Regulations Module 21: Remote Psychological First Aid (See full curriculum) Who is this course for? Individuals seeking to understand workplace first aid responsibilities. Professionals aiming to support health and safety compliance in the workplace. Beginners with an interest in health and safety protocols. Managers, HR personnel, or safety officers seeking foundational knowledge in first aid. Career Path Workplace Health & Safety Officer HR and Compliance Manager Office Administrator with Safety Responsibilities Site or Facility Supervisor Community Support Worker Mental Health Support Facilitator Risk Management and Corporate Safety Advisor

Office Skills: Office Skills Course Do you want to turn your aspirations and enthusiasm into a fulfilling profession? You will acquire the necessary information and abilities through our Office Skills Course. Learn how to manage a variety of important office administration jobs with the help of our Office Skills Course. Also, you learn how to handle complicated mail and shipping requirements as well as compose critical business letters as part of the Office Skills Course. With the assistance of this Office Skills Course, you can also arrange travel on other people's behalf and plan meetings and events. Time management is emphasised as a PA in this Office Skills Course. Communication skills are taught in the Office Skills Course as well. Enrol in our Office Skills Course right away to start improving your job possibilities with the help of modern skills and the strength of your own convictions! Main Course: Executive Secretary & PA Training Course Free Courses are including with this Event Management: Event Management Course Along with The Office Skills: Office Skills Course, We Offer a free Executive PA Course Along with The Office Skills: Office Skills Course, We Offer a free HR Management Course Along with Office Skills: Office Skills Course, We Offer a free Level 7 Business Management Course Special Offers of this Office Skills: Office Skills Course This Office Skills: Office Skills Course includes a FREE PDF Certificate. Lifetime access to this Office Skills: Office Skills Course Instant access to this Office Skills: Office Skills Course Get FREE Tutor Support to this Office Skills: Office Skills Course Office Skills: Office Skills Course All students who enroll in this course of the highest caliber will have access to round-the-clock, committed assistance. You will get support and answers to all of your questions during the Office Skills: Office Skills course. Thus, enroll in our Office Skills: Office Management and Administration course right away if you want to develop a successful career in this field! Who is this course for? Office Skills: Office Skills Course This Office Skills: Office Skills Course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements Office Skills: Office Skills Course To enrol in this Office Skills: Office Skills Course, students must fulfil the following requirements. To join in our Office Skills: Office Skills Course, you must have a strong command of the English language. To successfully complete our Office Skills: Office Skills Course, you must be vivacious and self driven. To complete our Office Skills: Office Skills Coursee, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Office Skills: Office Skills Course. Career path Office Skills: Office Skills Course After completing this Office Skills: Office Skills Course, you may able to pursue a formal position in professional Office Skills: Office Skills Course services such as: Personal Executive Assistant Receptionist Office Assistant Support Secretary Office Manager Personal Concierge Executive Assistant

New Manager : New Manager Course Are you prepared to learn about all the newest subjects in order to stay up-to-date with changes in the employment market? Our new manager course can assist you in becoming a better match for the new manager job path you have selected. The goal of this new manager course is to provide aspiring leaders with the fundamental management abilities they need. This new manager course includes performance management, team development, and effective communication. Moreover, our new manager course teaches leadership styles, conflict resolution, and how to create a productive work atmosphere. Additionally, this new manager course explains how to overcome obstacles in their new responsibilities and promote team success. Enrol in our new manager course for a thorough foundation for new managers to build confidence, decision-making skills, and strategic thinking via interactive seminars and hands-on activities! Learning outcomes of new manager course This new manager course provides information on: The responsibilities of a new manager and a brief overview of project management. Also, this new manager course explains human resource management. Leadership and management skills will be developed by this new manager course. Our new manager course teaches how to improve yourself as a team leader. Operations management, office management, and office administration are all parts of this new manager course. After completing this new manager course, you will be an expert in business management. Special Offers of this New Manager : New Manager Course This New Manager : New Manager Course includes a FREE PDF Certificate. Lifetime access to this New Manager : New Manager Course Instant access to this New Manager : New Manager Course Get FREE Tutor Support to this New Manager : New Manager Course New Manager : New Manager Course Ready to step into leadership? Our New Manager: New Manager course is designed to equip aspiring leaders with the essential management skills they need. This New Manager: New Manager course covers performance management, team development, and effective communication. You'll also learn various leadership styles, conflict resolution strategies, and how to foster a productive work environment. Plus, our New Manager: New Manager course offers guidance on overcoming challenges in your new role and driving team success. Enroll in our New Manager: New Manager course today and take the first step toward becoming an effective and inspiring leader! Who is this course for? New Manager : New Manager Course Anyone looking to advance their career, train for a new position, or upskill in preparation for a promotion can take our new manager course. Requirements New Manager : New Manager Course To enrol in this New Manager : New Manager Course, students must fulfil the following requirements. To join in our New Manager : New Manager Course, you must have a strong command of the English language. To successfully complete our New Manager : New Manager Course, you must be vivacious and self driven. To complete our New Manager : New Manager Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this New Manager : New Manager Course. Career path New Manager : New Manager Course This new manager course might assist you in landing the industry position of your dreams.

Office Management: Office Management & Administration- Admin, Secretarial & PA Enhance your communication, time management, and problem solving skills with our Office Management and Administration course! Are you willing to lead the managerial function in an organisation? Our Office Management and Administration course is a comprehensive program for you to enhance your knowledge and skills in this field. The Office Management and Administration course is divided into 13 modules, each of which focuses on a distinct management topic. The Foundations of Office Administration and the Basics of Microsoft Office Skills are covered in order in the Office Management and Administration course. You will learn about mail services, shipment information, and quality maintenance from our Office Management and Administration course. This Office Management and Administration course module will show you how to manage risks and challenges that you may encounter in your professional life. You will also learn business strategy, etiquette rule-making, and marketing technology in this Office Management and Administration course. You could look into a variety of job options after completing the Office Management and Administration course. Don't pass up this chance to make an investment in your future. Enroll in the Office Management: Office Management course right away to begin your successful learning journey. Main Course: Office Management and Administration Free Courses are including with this Office Management: Office Management Course Along with The Office Management: Office Management Course, We Offer a free Level 7 Leadership & Management Course Along with The Office Management: Office Management Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Office Management: Office Management & Administration- Admin, Secretarial & PA Course This Office Management: Office Management Course includes a FREE PDF Certificate. Lifetime access to this Office Management: Office Management Course Instant access to this Office Management: Office Management Course Get FREE Tutor Support to this Office Management: Office Management Course Office Management: Office Management & Administration- Admin, Secretarial & PA Learners who enroll in the Office Management course will receive vital information regarding the competencies and applications needed in the Office Management & Administration Sector. You will gain access to and knowledge that will support the development of your professional career through the Office Management course. Who is this course for? Office Management: Office Management & Administration- Admin, Secretarial & PA For individuals hoping to get a head start or who want to become future professionals in this Office Management: Office Management and Administration field, the Office Management and Administration course is perfect. This Office Management: Office Management and Administration course has been created to strengthen your CV and increase your competence. Requirements Office Management: Office Management & Administration- Admin, Secretarial & PA To enrol in this Office Management: Office Management Course, students must fulfil the following requirements. To join in our Office Management: Office Management Course, you must have a strong command of the English language. To successfully complete our Office Management: Office Management Course, you must be vivacious and self driven. To complete our Office Management: Office Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Office Management: Office Management Course. Career path Office Management: Office Management & Administration- Admin, Secretarial & PA You will be able to grasp your abilities for a career in the appropriate employment field, such as: Office Management Assistant, Officer, or Office Management, after completing the Office Management and Administration course.

Microsoft Office Basic to Advance Course Overview The "Microsoft Office Basic to Advanced" course provides comprehensive training on the essential applications in the Microsoft Office Suite. From Excel to Word, PowerPoint, and Access, this course equips learners with the skills needed to navigate and master each program's features. Whether you are looking to improve efficiency in everyday tasks or enhance your career prospects, this course covers everything from basic functions to advanced techniques, ensuring a thorough understanding of each program's capabilities. Upon completion, learners will be proficient in using Microsoft Office applications for personal, academic, and professional purposes, enhancing productivity and employability. Course Description This course dives into all key components of the Microsoft Office suite, offering in-depth coverage of Excel, Word, PowerPoint, and Access. Starting with the fundamentals, learners will gain expertise in managing data, creating documents, designing presentations, and managing databases. The course also covers advanced topics such as complex Excel functions, detailed document formatting in Word, effective presentation techniques in PowerPoint, and data management in Access. Through a blend of engaging activities and expert guidance, learners will acquire valuable skills to increase their productivity and confidently use these programs in any professional setting. Microsoft Office Basic to Advance Curriculum Module 01: Microsoft Excel 2019 New Features Module 02: Getting Started with Microsoft Excel Module 03: Performing Calculations Module 04: Modifying a Worksheet Module 05: Formatting a Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Module 08: Microsoft Word 2019 Module 09: Microsoft Word 2019 New Features Module 10: Getting Started with Word Module 11: Formatting Text and Paragraphs Module 12: Working More Efficiently Module 13: Managing Lists Module 14: Adding Tables Module 15: Inserting Graphic Objects Module 16: Controlling Page Appearance Module 17: Preparing to Publish a Document Module 18: Workbooks - Microsoft Word 2016 (Beginner) Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports (See full curriculum) Who is this course for? Individuals seeking to improve their Microsoft Office skills. Professionals aiming to enhance their software proficiency for career advancement. Beginners with an interest in office administration or data management. Those wishing to upgrade their knowledge of Microsoft Office for better job opportunities. Career Path Office Administrator Data Analyst Administrative Assistant Project Manager Executive Assistant IT Support Specialist

Corporate Process & Maintenance Course Overview: The "Corporate Process & Maintenance" course provides a comprehensive understanding of core administrative and operational processes within a corporate environment. It covers essential tasks such as managing priorities, maintaining office resources, and effectively communicating expectations. Learners will develop the skills necessary to initiate and complete tasks efficiently while managing administrative responsibilities. The course is designed to enhance organisational abilities and foster professional growth, making it valuable for anyone aiming to streamline corporate operations and improve workplace productivity. By the end of the course, learners will be equipped with the skills to manage office processes with confidence and precision. Course Description: This course delves into key aspects of corporate maintenance and process management, focusing on improving office operations. Key topics include prioritising and completing tasks, mastering communication and expectation management, and leveraging email software for strategic purposes. Learners will explore how to maintain office resources, provide administrative services like document production, and handle meeting necessities. Throughout the course, learners will gain valuable insights into effective office management, improving both individual and organisational performance. The course is structured to facilitate a deep understanding of corporate processes and ensure learners are prepared to handle various office-related responsibilities with efficiency and clarity. Corporate Process & Maintenance Curriculum: Module 01: Responsibility For Initiating And Completing Tasks Module 02: Managing Priorities And Time Module 03: Communicating And Managing The Expectations Module 04: Strategic Approach & Use Of Email Software Module 05: Maintenance Of Office Resources Module 06: Providing Administrative Services: Document Production Module 07: Meeting Necessaries & Documents (See full curriculum) Who is this course for? Individuals seeking to develop their office management skills Professionals aiming to enhance their organisational efficiency Beginners with an interest in corporate operations Those looking to improve administrative capabilities in the workplace Career Path Office Administrator Executive Assistant Administrative Coordinator Operations Manager Office Manager

Basic Business Communication Skills Course Overview This course on Basic Business Communication Skills is designed to equip learners with essential communication techniques for effective interaction in the business world. Covering key areas such as written communication, verbal communication, and non-verbal cues, it ensures that learners understand the importance of clarity, tone, and professionalism in business settings. By the end of the course, participants will be able to communicate more confidently and effectively with colleagues, clients, and stakeholders, enhancing their overall career prospects. Course Description The Basic Business Communication Skills course delves deeper into the foundations of business communication, focusing on email etiquette, telephone communication, meetings, and presentations. Learners will explore various communication channels and how to adapt their style for different audiences, whether in a formal or informal setting. By engaging with practical examples and scenarios, learners will develop the ability to express ideas clearly and professionally, strengthen relationships, and improve team dynamics. This course is invaluable for anyone looking to improve their ability to communicate effectively in a professional environment. Basic Business Communication Skills Curriculum: Module 01: Introduction to Business Communication Module 02: Effective Written Communication Module 03: Telephone and Digital Communication Etiquette Module 04: Non-Verbal Communication and Body Language Module 05: Communicating in Meetings and Presentations Module 06: Communicating Across Cultures Module 07: Conflict Resolution and Difficult Conversations (See full curriculum) Who is this course for? Individuals seeking to enhance their communication skills in the workplace. Professionals aiming to improve their career prospects through stronger communication. Beginners with an interest in business communication. Those looking to refine their interpersonal communication abilities. Career Path Office Administrator Customer Service Representative HR Assistant Project Coordinator Marketing Specialist Sales Executive

Transcription Level 3 Course Overview The Transcription Level 3 course is designed to provide learners with the advanced skills needed for professional transcription. This course offers an in-depth exploration of transcription techniques, focusing on accuracy, speed, and industry-specific terminology. Learners will gain a comprehensive understanding of various transcription methods, including medical, legal, and general transcription, with an emphasis on formatting and industry standards. By completing this course, learners will be equipped to excel in a range of transcription tasks, ensuring high-quality outputs for diverse sectors. Upon completion, learners will be able to transcribe various content types efficiently, making them highly valuable in the transcription industry. Course Description This Transcription Level 3 course covers the advanced aspects of transcription, starting with detailed lessons on formatting, accuracy, and professional transcription practices. Learners will be introduced to different types of transcription, such as medical, legal, and business, while developing a keen attention to detail and speed. The course is structured to provide learners with an understanding of transcription tools, techniques, and best practices, helping them to refine their skills for industry standards. Throughout the course, learners will engage with comprehensive training materials, exercises, and assessments designed to enhance their transcription abilities. By the end of the course, learners will have developed the expertise required to work as a transcriptionist in various professional settings, ensuring they meet the high demands of employers. Transcription Level 3 Curriculum Module 01: Transcription Level 3 (See full curriculum) Who is this course for? Individuals seeking to develop advanced transcription skills Professionals aiming to specialise in legal, medical, or general transcription Beginners with an interest in transcription or office administration Those looking to enter the transcription industry or freelance market Career Path Medical Transcriptionist Legal Transcriptionist General Transcriptionist Freelance Transcriptionist Virtual Assistant Court Reporter Audio Typist