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Are you ready to advance your career in business management? With this exclusive Level 7 Diploma in Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Level 7 Diploma in Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Level 7 Diploma in Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Level 7 Diploma in Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Level 7 Diploma in Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Level 7 Diploma in Operations Management Bundle Course << Course 01: Level 7 Diploma in Operations Management Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Diploma in Risk Management Course Course 05: Level 2 Certificate in Business Management Course 06: Level 2 Diploma in Business Administration Course 07: Level 1 Business Management Course 08: Minute Taking Course >> Other Benefits of Level 7 Diploma in Operations Management Bundle Course << Free 8 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 7 Diploma in Operations Management course] Curriculum of Level 7 Diploma in Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Level 7 Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 7 Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 7 Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Level 7 Diploma in Operations Management course because it does not require any advanced knowledge or skills. Career path This Level 7 Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included

Overview This comprehensive course on Complete Online Marketing & Advertising Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Complete Online Marketing & Advertising Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Complete Online Marketing & Advertising Course. It is available to all students, of all academic backgrounds. Requirements Our Complete Online Marketing & Advertising Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 28 lectures • 02:42:00 total length •Intro To Funnel Building: 00:01:00 •Funnel Building - Part 1: 00:04:00 •Funnel Building - Part 2: 00:07:00 •Funnel Building - Part 3: 00:09:00 •Intro To Lead Generation: 00:01:00 •Lead Gen - Lead Magnets: 00:04:00 •Lead Gen - Landing Pages: 00:26:00 •Lead Gen - Getting Traffic: 00:05:00 •Intro To LinkedIn Advertizing: 00:01:00 •LinkedIn Ads - Campaign Manager: 00:07:00 •LinkedIn Ads - Creating ADS That SELL - Part 1: 00:08:00 •LinkedIn Ads - Creating ADS That SELL - Part 2: 00:04:00 •Intro To Banner Advertising: 00:01:00 •Banner Ads - Designing The Ad: 00:04:00 •Banner Ads - Ad Campaign Goals: 00:05:00 •Banner Ads - Setting Uo & Running Campaigns: 00:12:00 •Intro To Twitter TimeLine Ads: 00:01:00 •Twitter Ads - Canpaign Objects & Details: 00:08:00 •Twitter Ads - Ad Groups & Targeting: 00:06:00 •Twitter Ads - Creating The Ad _ Launching: 00:04:00 •Intro To Facebook Newsfeed Ads: 00:01:00 •Facebook Ads - Marketing Objectives: 00:05:00 •Facebook Ads - Ad Targeting & Budgeting: 00:11:00 •Facebook Ads - Creating The Ad: 00:10:00 •Intro To Search Ads: 00:01:00 •Search Ads - Marketing Objectives: 00:05:00 •Search Ads - Ad - Groups & Keywords: 00:06:00 •Search Ads - Creating & Monitoring Ads: 00:05:00

Overview Effective communication is one of the keys to attaining the organisational goals in the contemporary corporate world. This essential business communication course is designed to introduce you to the fundamentals of business, including the approaches, frameworks, and tools for communicating effectively. During this course, you will gain a solid understanding of the basics of business writing, the power of verbal and non-verbal communication, as well as how inclusive leadership and effective communication are intertwined, and how to determine your communication strengths to build effective relationships in your expert or personal lives. You will also get plenty of written communication tips to deliver your messages across more effectively and efficiently. Once you have finished this online training program, you will develop your knowledge and skills of the business essentials and implement all the techniques you have learned into practice in completely new situations. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is This course for? This course is highly recommended for anyone looking to gain a practical grounding in communication to boost their personal effectiveness, develop their ability to make convincing presentations, business proposals and conduct productive meetings. Requirements There are no specific requirements for our essentials of business communication course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. The course requires a moderate Internet connection so it is possible to start learning with any type of Internet from anywhere at any time without any limitations.  Career Path Experts or jobseekers with a lesson or degree in business communication will have the best job prospects since it enables to foster a good working relationship between employers and employees. On completing this business fundamentals program, you will earn an acknowledged lesson that enables you to start and develop your career in almost every industry. Some of the careers you could pursue with a communication degree or certificate include: Business Executive Human Relations Manager Public Relations Manager Marketing Executive Advertising Executive Media Planner Web Content Manager Paralegal Course Content Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Mock Exam Mock Exam - Business Essestials - Effective Communication 00:20:00 Final Exam Final Exam - Business Essestials - Effective Communication 00:20:00 Assignment Assignment - Business Essentials - Effective Communication 6 days, 4 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Understand the strategies to teach phonics from the Teaching Phonics Level 3 Certification course. Gain in-depth knowledge & develop skills in phonics to teach children to read effectively. Enhance your qualifications & unlock career opportunities. Enroll now!

🌟 Unlock Your Expertise in Nutrition with the Comprehensive Nutritional Mastery Certification! 🌟   📚 Module 1: Introduction 📚 Embark on a transformative journey into the world of nutrition with our engaging introductory module. Lay the foundation for your mastery as you delve into the fundamental principles of nutrition. From understanding macronutrients to exploring the importance of micronutrients, this module provides a comprehensive overview to set the stage for your nutritional expertise. 🍏 Module 2: Basic Nutrition and Diet Planning 🍏 Build a solid understanding of basic nutrition and hone your diet planning skills in Module 2. Uncover the secrets of crafting balanced and wholesome diets tailored to individual needs. From decoding food labels to mastering portion control, you'll emerge equipped to guide others toward healthier lifestyles through personalized nutrition plans. 🚀 Module 3: Advanced Nutrition and Diet Planning 🚀 Elevate your nutritional knowledge to new heights in Module 3! Dive into advanced concepts such as nutritional biochemistry, metabolism, and sports nutrition. Learn how to optimize nutrition for peak performance and wellness, catering to diverse goals and aspirations. This module is your gateway to becoming a go-to expert in the dynamic field of advanced nutrition. 🌿 Module 4: Diet and Nutrition in Special Conditions 🌿 Explore the nuanced realm of special conditions in nutrition with Module 4. From pregnancy to aging, and from medical conditions to dietary restrictions, this module equips you with the specialized knowledge to address unique nutritional needs. Become the trusted authority in adapting nutrition plans for individuals facing specific health challenges.   🔥 Why Choose the Comprehensive Nutritional Mastery Certification? 🔥 ✅ Structured Learning: Progress through a well-organized curriculum designed for effective comprehension. ✅ Expert Guidance: Learn from seasoned professionals and experts in the field of nutrition. ✅ Practical Application: Gain hands-on experience through case studies and real-world scenarios. ✅ Certification: Receive a recognized certification upon completion, validating your expertise. ✅ Career Advancement: Open doors to new opportunities in nutrition counseling, health coaching, and more.   👩‍🎓 Join us on this transformative journey and emerge as a Certified Nutritional Master! Enroll now and shape a healthier, more informed future. 👨‍🎓   Don't miss out on the chance to revolutionize your career and positively impact lives through the power of nutrition. Enroll today and embark on your path to becoming a Comprehensive Nutritional Master! 🌱💪 Course Curriculum Introduction About Diet and Nutrition Programme 00:00 About Diet and Nutrition 00:00 Basic Anatomy and Physiology General 00:00 Basic Nutrition and Diet Planning Fundamentals of Diet and Nutrition 00:00 All About Nutrients 00:00 Diet and Nutrition Assessment 00:00 Step by Step Diet and Nutrition Planning 00:00 Advance Nutrition and Diet Planning Vegan Diet 00:00 Ketogenic Diet 00:00 Paleo Diet 00:00 Whole30 Diet 00:00 Mediterranean Diet 00:00 Intermittent Fasting 00:00 Diet and Nutrition in Special Conditions DASH Diet 00:00 MIND Diet 00:00 Gluten Free Diet 00:00 Low FODMAP Diet 00:00

If you are planning for a thriving career in HR this course is perfect for you. It provides tools necessary to optimise your workforce and resources for success. Enrol now and take the first step towards a successful career in HR.

Register on the Life Coaching and Counselling today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Life Coaching and Counselling course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Life Coaching and Counselling course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Life Coaching and Counselling course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Life Coaching Introduction to Life Coaching 00:30:00 Life Calling Theory and Model 00:30:00 Additional Coaching Theories and Perspectives 00:30:00 Overview of the Life Coaching Process 00:30:00 Coaching Delivery Systems 00:15:00 Coaching Competencies & Activities 01:00:00 Life Coaching Fundamentals Life Coaching Explanation 00:30:00 Know About Pricing of the Life Coach 00:30:00 What Techniques To Look For Before Selecting A Course? 01:00:00 The area your life coach will be helping you with 00:30:00 Identifying Where You Are 00:15:00 Setting Targets 00:30:00 Action Plan 00:30:00 Motivation and Life Coaching Criteria for idealising successful people in the world 02:00:00 Definition of a Happy and Successful life 00:30:00 Self Improvement through motivation 00:30:00 Goal setting 02:00:00 The distinction between Goals and Values 01:00:00 20 qualities for a successful life 02:00:00 Stress Management 01:00:00 Time Management 00:30:00 Challenging yourself to be motivated 00:30:00 Ways to Maximize your Potential 02:00:00 Overcome Obstacles Created by Your Self-Limiting Beliefs 02:00:00 Aspects of human behavior to succeed 00:30:00 Why motivation is important for a successful life 00:30:00 Role of Education in successful life 01:00:00 Social roles for a successful life 02:00:00 Maintaining work life balance 00:30:00 What make a person Unsuccessful? 00:15:00 Dealing with Life Challenges 01:00:00 Factors behind importance of motivation in successful life 00:30:00 Becoming a Life Coach Understanding the Concepts 01:00:00 Life Coaching Areas 00:15:00 The Role of a Life Coach 00:30:00 Key Skills of a Life Coach 00:30:00 Do You Have What It Takes To Be A Coach? 00:30:00 Coaching Business 00:30:00 The Income Streams of a Life Coach 00:30:00 How to Build Your Business 00:15:00 Life Coaching FAQ 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Register on the Level 3 Diploma in Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Level 3 Diploma in Management course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Level 3 Diploma in Management course List ItemReceive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice evaluation Assessment To successfully complete the Level 3 Diploma in Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a CPD-accredited certificate as proof of your subject-knowledge. Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Level 3 Diploma in Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Introduction Course Introduction 00:03:00 Course Aims 00:03:00 A Summary of the 21 Strategies 00:07:00 Section 02: The 21 Strategies for Success as a New Manager Strategy 1. Get the Lie of the Land 00:10:00 Strategy 2. Create a Vision 00:06:00 Strategy 3. Know Your Area of Responsibility 00:07:00 Strategy 4. Determine if Delivery Is Happening 00:11:00 Strategy 5. Create Allies & Keep Them 00:08:00 Strategy 6. Get a Mentor 00:07:00 Strategy 7. Know What Your Customers Want & Give It to Them 00:06:00 Strategy 8. Secure Early Wins & Pick Low-Hanging Fruit 00:07:00 Strategy 9. Define the A-List Priorities 00:06:00 Strategy 10. Live For the Team 00:11:00 Strategy 11. Don't Make Silly Mistakes 00:06:00 Strategy 12. Get Onside With the Boss 00:09:00 Strategy 13. Be an Agent for Change 00:09:00 Strategy 14. Focus, Focus, Focus! 00:06:00 Strategy 15. Understand the Culture 00:06:00 Strategy 16. Don't Let Method Undermine Objective 00:05:00 Strategy 17. Put Goals in Place 00:07:00 Strategy 18. Know the Plan, Hit the Plan 00:13:00 Strategy 19. Instil Behavioural Change 00:10:00 Strategy 20. Deliver. Plain and Simple 00:11:00 Strategy 21. Celebrate the Wins 00:12:00 Bonus Module: Strategy 22. Maintain Team Cohesion While Apart 00:15:00 Section 03: The 6 Key Leadership Principle Introduction to the 6 Principles of Great Managers 00:02:00 Principle 1. They Bridge Knowledge Gaps 00:03:00 Principle 2. They Give Clear Direction 00:02:00 Principle 3. They Prioritise Effectively 00:02:00 Principle 4. They Set the Team Up For Success 00:04:00 Principle 5. They Establish Themselves Strategically 00:06:00 Principle 6. They Build Great Networks 00:05:00 Downloadable Resource: Real-World Application Exercise Book 01:15:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Negotiation Skills Approved Online Training

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00