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Description The Implementing Cisco IP Routing is a qualifying exam for the Cisco Certified Network Professional CCNP, Cisco Certified Internetwork Professional CCIP, and Cisco Certified Design Professional CCDP certifications. This Cisco CCNP Implementing Cisco IP Routing (Route) v2.0 Training will help you to be certified Successfully with all the important knowledge and skills necessary to use advanced IP addressing and routing in implementing scalable and secure Cisco ISR routers connected to LANs and WANs. The exam also covers configuration of secure routing solutions to support branch offices and mobile workers. This is an advanced course on Cisco routing configuration for both IPv4 and IPv6. In this course, you will gain the knowledge to configure and optimize a routing domain using OSPF, EIGRP, BGP, PBR, IP SLA and configure redistribution when needed. It also includes the configuration of highly secure routing solutions to support branch offices and mobile workers. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our Cisco CCNP Implementing Cisco IP Routing (Route) v2.0 Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Routing Services Complex Enterprise Network Frameworks, Architectures, and Models FREE 00:15:00 Creating, Documenting, and Executing an Implementation Plan 00:09:00 Overview of IP Routing 00:12:00 RIPNG 00:26:00 Configuring the Enhanced Interior Gateway Routing Protocol Understanding EIGRP Terminology and Operation 00:14:00 Planning EIGRP Routing Implementations 00:03:00 Configuring and Verifying EIGRP 00:03:00 Enable EIGRP Routing 00:01:00 Define EIGRP Networks 00:03:00 Define Bandwidth on Interfaces 00:01:00 Enable and Disable EIGRP Automatic Summarization 00:01:00 Passive Interface 00:02:00 IP Default Network 00:03:00 Configure a Router to Advertise a Default Route as the Gateway 00:02:00 Example of the IP Route Next Hop Command 00:01:00 Example of the IP Route Quad Zero Command 00:01:00 Summarization in Discontiguous Networks 00:01:00 Configuring and Verifying EIGRP in an Enterprise WAN 00:03:00 Disabling Automatic Summarization 00:01:00 Frame Relay Using Dynamic Mapping 00:03:00 EIGRP over Layer 3 MPLS VPNs 00:02:00 EIGRP over Layer 2 MPLS VPNs 00:04:00 Configuring and Verifying EIGRP Authentication 00:04:00 Configure Authentication Mode for EIGRP 00:02:00 Configure the Key Chain 00:01:00 Optimizing EIGRP Implementations 00:05:00 Enable Authentication to use the Key Chain 00:01:00 EIGRP 00:21:00 Configuring the Open Shortest Path First Protocol Understanding OSPF Terminology and Operation 00:20:00 OSPF Packets 00:11:00 Planning OSPF Routing Implementations 00:06:00 Basic OSPF Verification and Configuration 00:09:00 Configuring Single Area OSPF 00:02:00 Configuring Multi Area OSPF 00:01:00 EIGRP over Layer 3 MPLS VPNs 00:02:00 OSPF Network Types 00:11:00 Assigning Router Priority 00:02:00 Override the Default Interface Cost 00:01:00 Configure a Key for Simple Authentication 00:01:00 Configure the MD5 Key-ID and Key 00:02:00 Verifying Simple Password Authentication 00:01:00 OSPF 00:19:00 Manipulating Routing Updates Assessing Network Routing Performance Issues 00:05:00 Using Multiple Routing Protocols on a Network 00:09:00 Redistribution Supports All Routing Protocols 00:01:00 Implementing Route Redistribution 00:07:00 Redistribute Routes into RIP 00:03:00 Redistribute Routes into OSPF 00:04:00 Default Metric for Routing Protocols 00:02:00 Redistributing Routes into EIGRP 00:05:00 Applying Metric Values for EIGRP 00:03:00 Modifying the Administrative Distance for all Routing Protocols 00:06:00 Changing OSPF AD 00:15:00 Controlling Routing Update Traffic 00:11:00 Route Map 00:10:00 Using Distribute Lists and Filter Incoming Routing Updates 00:03:00 Defining a Filter for Outgoing Routing Commands 00:02:00 Distribute List In or Out and Examples 00:06:00 Distribute Lists to Avoid Route Feedback 00:05:00 Fallbacks of Distribute Lists 00:01:00 Using Prefix Lists 00:02:00 Implementing Path Control Understanding Path Control 00:05:00 Similarities of ACLs and Prefix Lists 00:01:00 Implementing Path Control using Offset-Lists 00:02:00 Configuring a Prefix List 00:04:00 Implementing Path Control Using Offset-Lists 00:03:00 Verify Offset-Lists 00:01:00 Implementing Path Control using IOS IP SLAs 00:10:00 Cisco IOS IP SLAs 00:01:00 IP SLAs Applications 00:01:00 Operations - Responders and Sources 00:01:00 IP SLAs Operations 00:01:00 Steps to Deploying IP SLAs 00:01:00 IP SLA - ICMP ECHO and ICMP ECHO Sub Commands 00:04:00 IP SLA Schedules 00:05:00 Define Tracking Objects to Track the State of IP SLAs Operations 00:02:00 Configuring Track Delay 00:01:00 Configure a Static Route for IP SLAs Tracking 00:03:00 Verify IP SLAs using Method 1 00:02:00 Verify IP SLAs using Method 2 00:02:00 Implement Path Control using Policy-Based Routing 00:09:00 Implement Path Control using Policy-Based Routing 00:01:00 Configure PBR 00:01:00 Logical PBR Operation 00:01:00 Route-Map Commands for PBR 00:03:00 Match Statements and Conditions 00:03:00 Match Commands Used in PBR 00:01:00 Specify Criteria to be Matched using Prefix Lists of ACLs 00:01:00 Specify Criteria to be Matched by Packet Length 00:01:00 Modify Matching Conditions using Set Statements 00:01:00 Set Conditions 00:03:00 Set Commands used in PBR 00:02:00 Specify the Next Hop IP Address for Matching Packets 00:01:00 Specify Interfaces Through which Packets Can be Routed 00:01:00 Specify a List of Default Next-Hop IP Addresses 00:02:00 Specify a List of Default Interfaces 00:02:00 Mark Packets Using the IP ToS Field 00:02:00 Set the 3 IP Precedence Bits in the IP Packet Header 00:01:00 Set IP Precedence Parameters 00:02:00 Identify a Route Map to Use for Policy Routing on an Interface 00:01:00 Various Methods to Verify PBR 00:02:00 Advanced Path Control Tools 00:02:00 Implementing a Border Gateway Protocol Solution for ISP Connectivity BGP Terminology, Concepts, and Operation 00:20:00 EGP and IGP 00:01:00 AS 00:02:00 IANA 00:01:00 RIRs 00:02:00 AS Numbers 00:03:00 Facts about BGP 00:03:00 BGP Neighbors 00:03:00 BGP Operational Overview 00:02:00 BGP Use between ASs 00:01:00 BGP and IGPs 00:01:00 Connecting Enterprise Networks to Internet Service Providers 00:02:00 Configuring BGP 00:12:00 Questions for Deploying Routing and Connection 00:02:00 Public IP Address Space 00:02:00 Configure Static Routes 00:02:00 Configure the Default Local Preference 00:01:00 Define BGP as the IP Routing Protocol 00:03:00 Router BGP Command Parameters 00:01:00 Identify Peer Router to Establish a BGP Session 00:02:00 Create a Peer Group 00:02:00 Assign Neighbors as Part of the Peer Group 00:02:00 Disable an Existing BGP Neighbor or Peer Group Relationship 00:02:00 Establish the IBGP Session Using a Loopback Interface 00:02:00 IBGP Source IP 00:03:00 Increase the TTL for EBGP Connections 00:03:00 Configure the Router as the Next Hop for a BGP Speaking Peer 00:02:00 Verifying and Troubleshooting BGP 00:01:00 Basic BGP Path Manipulation Using Route Maps 00:05:00 Filtering BGP Routing Updates 00:02:00 Implementing Routing Facilities for Branch Offices and Mobile Workers Planning the Branch Office Implementations 00:15:00 NAT 00:09:00 Planning for Mobile Worker Implementations 00:03:00 Routing Traffic to the Mobile Worker 00:02:00 Implementing IPv6 in the Enterprise Network Introducing IPv6 00:07:00 Configuring and Verifying IPv6 Unicast Addresses 00:06:00 Routing IPv6 Traffic 00:01:00 Configuring Static Routing 00:04:00 Configuring OSPFv3 00:07:00 OSPFv3 00:22:00 Configuring EIGRP for IPv6 00:03:00 EIGRP for IPv6 00:18:00 Multiprotocol BGP (MP-BGP) 00:03:00 Mock Exam Mock Exam- Cisco CCNP Implementing Cisco IP Routing (Route) v2.0 Training 00:20:00 Final Exam Final Exam- Cisco CCNP Implementing Cisco IP Routing (Route) v2.0 Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Duration 2 Days 12 CPD hours This course is intended for It is appropriate for Managers, Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators. Overview Describe business process improvement (BPI) business drivers.Plan, manage and close requirements for a Business Process Improvement project Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Apply a methodology to business process improvement projects. This 2-day course aims at introducing its attendees to the core values, principles, and practices of Business Process Improvement. Introduction - A Business Process Improvement (BPI) Overview Why are we here today? What is BPI? Benefits of BPI Specific challenges/obstacles and successes Process improvement examples: Industry specific examples Famous debacles to avoid and successes to emulate Your role in helping to identify problems Overview of the Joiner 7-Step Method What is the Joiner 7-Step Method? Walkthrough of the Joiner 7-Step Method Template: Introduce and review Process Improvement Template Case Study Exercise: Read and discuss introduction to the Case Study Step #1: Initiate the Project Types of business problems typically encountered at insurance companies and banks How to recognize a business-related problem Identifying the gaps (delta between current and future states) Ownership of the project and the business problem Defining measurable success criteria Case Study Exercise: Complete the Problem Statement section (Step #1) of the template Step #2: Define Current Situation What are symptoms of a problem? Looking for symptoms of the problem Performing Stakeholder Analysis Technique: View a RACI Matrix Defining the impacts caused by the problem Technique: Business Process Modeling (As-Is) Understand how to draw an As-Is Business Process Model Case Study Exercise: Complete the Define Current Situation section (Step #2) of the template Step #3: Identify Root Causes What are root causes? Performing Root Cause Analysis Technique: Fishbone Diagram using the cafeteria example Case Study Exercise: Discuss a Fishbone Diagram Technique: Pareto Chart (discuss and show example) Case Study Exercise: Complete the Identify Root Causes section (Step #3) of the template Step #4: Develop Solutions Identifying options for problem resolution Avoid jumping to conclusions Technique: Brainstorming Case Study Exercise: Conduct a Brainstorming Session Recognizing pros and cons for each option Technique: Kempner-Tregoe (?Must-Have? vs. ?Nice-to-Have?) Case Study Exercise: Determine best solution using a ?simple? Kempner-Tregoe model Case Study Exercise: Complete the Develop Solutions section (Step #4) of the template Step #5: Define Measurable Results Prototyping the solution Technique: Business Process Modeling (To-Be) Measuring results against the success criteria (Step #1) Case Study Exercise: Review changes to an As-Is Business Process Model Case Study Exercise: Complete the Define Measurable Results section (Step #5) of the template Step #6: Standardize Process Defining how the process will be documented Plan and understand organizational readiness Discuss how employees are empowered to identify and act upon their ideas Identifying follow-up needs (i.e., training) for the staff that will be impacted Technique: Communication Plan Case Study Exercise: Complete the Standardize Process section (Step #6) of the template Step #7: Determine Future Plans Monitoring the process for Continuous Process Improvement (The ?Plan-Do-Check-Act? Cycle) Understand how to sustain the improvements made by the Joiner 7-Step Method Technique: PDCA form Case Study Exercise: Complete the Determine Future Plans section (Step #7) of the template Going Forward with a Plan of Action Identifying process problems in your organization Individual Exercise: Name three (3) possible areas for improvement Prioritize and define the next steps Individual Exercise: Using a new template complete Step 2 & Step 3 for one possible area for improvement you have identified

Duration 4 Days 24 CPD hours This course is intended for This course is for IT Professionals with expertise in designing and implementing solutions running on Microsoft Azure. They should have broad knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platform, budgeting, and governance. Azure Solution Architects use the Azure Portal and as they become more adept they use the Command Line Interface. Candidates must have expert-level skills in Azure administration and have experience with Azure development processes and DevOps processes. Overview Recommend solutions to minimize costs Recommend a solution for Conditional Access, including multi-factor authentication Recommend a solution for a hybrid identity including Azure AD Connect and Azure AD Connect Recommend a solution for using Azure Policy Recommend a solution that includes KeyVault Recommend a solution that includes Azure AD Managed Identities Recommend a storage access solution Design an Azure Site Recovery solution Recommend a solution for autoscaling Recommend a solution for containers Recommend a solution for network security Recommend a solution for migrating applications and VMs Recommend a solution for migration of databases This course teaches Solutions Architects how to translate business requirements into secure, scalable, and reliable solutions. Lessons include design considerations related to logging, cost analysis, authentication and authorization, governance, security, storage, high availability, and migration. This role requires decisions in multiple areas that affect an overall design solution. Design a Compute Solution Recommend a Solution for Compute Provisioning Determine Appropriate Compute Technologies Recommend a Solution for Containers Recommend a Solution for Automating Compute Management Design a Network Solution Recommend a Solution for Network Addressing and Name Resolution Recommend a Solution for Network Provisioning Recommend a Solution for Network Security Recommend a Solution for iInternete Connectivity and On-Premises Networks Recommend a Solution for Automating Network Management Recommend a Solution for Load Balancing and Rraffic Routing Design for Migration Assess and On-Premises Servers and Applications for Migration Recommend a Solution for Migrating Applications and VMs Recommend a Solution for Migration of Databases Design Authentication and Authorization Tips for Identity and Access Management Recommend a Solution for Multi-Factor Authentication Five Steps for Securing Identity Infrastructure Recommend a Solution for Single-Sign On (SSO) Recommend a Solution for a Hybrid Identity Recommend a Solution for B2B Integration Recommend a Hierarchical Structure for Management Groups Design Governance Recommend a Solution for using Azure Policy Recommend a Solution for using Azure Blueprint Design a Solution for Databases Select an Appropriate Data Platform Based on Requirements Overview of Azure Data Storage Recommend Database Service Tier Sizing Dynamically Scale Azure SQL Database and Azure SQL Managed Instances Recommend a Solution for Encrypting Data at Rest, Transmission, and In Use Select an Appropriate Storage Account Understanding Storage Tiers Recommend a Storage Access Solution Recommend Storage Management Tools Design Data Integration Recommend a Data Flow Recommend a Solution for Data Integration Design a Solution for Logging and Monitoring Azure Monitoring Services Azure Monitor Design a Solution for Backup and Recovery Recommend a Recovery Solution for Hybrid and On-Premises Workloads Design and Azure Site Recovery Solution Recommend a Solution for Recovery in Different Regions Recommend a Solution for Azure Backup Management Design a Solution for Data Archiving and Retention Design for High Availability Recommend a Solution for Application and Workload Redundancy Recommend a Solution for Autoscaling Identify Resources that Require High Availability Identify Storage Tpes for High Availability Recommend a Solution for Geo-Redundancy of Workloads Design for Cost Optimization Recommend Solutions for Cost Management Recommended Viewpoints for Minimizing Costs Design an Application Architecture Recommend a Microservices Architecture Recommend an Orchestration Solution for Deployment of Applications Recommend a Solution for API Integration Design Security for Applications Security for Applications and Services Recommend a Solution using Key Vault Recommend Solutions using Azure AD Managed Identities

Duration 3 Days 18 CPD hours Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize the basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize the alternative management methodologies for rugged devices Discuss strategies to maintain environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze a Workspace ONE UEM deployment Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares In this three-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the three days, you will have the foundational knowledge for effectively implementing Workspace ONE UEM. Course Introduction Introductions and course logistics Course objectives Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for Workspace ONE Solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process and needs to integrate with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows 10 and macOS Describe the functions and benefits of using compliance policies Explain the use case for Freestyle Orchestrator Describe the capabilities that sensor and scripts enable. Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway and the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List view and the Details view. Analyze endpoint deployment and compliance data from Workspace ONE UEM Monitor page.

Duration 2 Days 12 CPD hours Overview Working in a hands-on learning environment guided by our expert practitioner, students will explore: Introduction to Continuous Integration, Continuous Deployment and Jenkins-CI Installing and Running Jenkins Job Types in Jenkins Securing Jenkins Jenkins Plugin Distributed Builds with Jenkins Continuous Deployment and the Jenkins Pipeline Best Practices for Jenkins Introduction to Jenkins is a two-day, lab intensive hands-on training course geared for experienced programmers who need to learn how to:Install and configure Jenkins in a servlet containerCreate Jenkins buildsConfigure and use Apache Ant and Apache Maven with JenkinsUse Jenkins to generate Java coding standards reports, code coverage reports, and change noticesUse Jenkins to automatically deploy software into a testing environment. Introduction to Continuous Integration, Continuous Deployment and Jenkins-CI Agile Development Agile Development (cont'd) What is Continuous Integration What is Continuous Integration (cont'd) What is Continous Integration (cont'd) Typical Setup for Continuous Integration Continuous Deployment Continuous Deployment (cont'd) DevOps and Continuous Deployment Continuous Deployment Challenges Jenkins Continuous Integration Jenkins Features Running Jenkins Installing and Running Jenkins Downloading and Installing Jenkins Running Jenkins as a Stand-Alone Application Running Jenkins as a Stand-Alone Application (cont'd) Running Jenkins on an Application Server The Jenkins Home Folder Installing Jenkins as a Windows Service Initial Configuration Configuration Wizard Configuration Wizard (cont'd) Configuring Tools Configuring Tools - Best Practices Job Types in Jenkins Different types of Jenkins Items Different types of Jenkins Items (cont'd) Configuring Source Code Management(SCM) Working with Subversion Working with Subversion (cont'd) Working with Git Storing Credentials Storing Credentials (cont'd) Build Triggers Schedule Build Jobs Polling the SCM Maven Build Steps Securing Jenkins Jenkins Security - Overview Jenkins Security Authentication Authorization Confidentiality Activating Security Configure Authentication Using Jenkins's Internal User Database Creating Users Authorization Matrix-Based Security Note ? Create the Administrative User Project-based Matrix Authorization Project-Based Authentication Jenkins Plugin Introduction Jenkins Plugins - SCM Jenkins Plugins ? Build and Test Jenkins Plugins ? Analyzers Jenkins for Teams Installing Jenkins Plugins Distributed Builds with Jenkins Distributed Builds - Overview Distributed Builds ? How? Slave Machines Configure Jenkins Master Configure Projects Continuous Deployment and the Jenkins Pipeline Continuous Deployment Continuous Deployment (cont'd) DevOps and Continuous Deployment Continuous Deployment Challenges Continuous Deployment with Jenkins The Pipeline Plugin The Pipeline Plugin (cont'd) Defining a Pipeline A Pipeline Example Pipeline Example (cont'd) Parallel Execution Creating a Pipeline Invoking the Pipeline Interacting with the Pipeline Best Practices for Jenkins Best Practices - Secure Jenkins Best Practices - Backups Best Practices - Reproducible Builds Best Practices - Testing and Reports Best Practices - Large Systems Best Practices - Distributed Jenkins Additional course details: Nexus Humans Introduction to Jenkins / Jenkins Quick Start (TTDV7520) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Jenkins / Jenkins Quick Start (TTDV7520) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Business Process Architects, Developers, Developer Consultants, System Administrators, System Architects, and Technology Consultants. Overview The participants will learn to configure scenariosUnderstand and configure the different options with which a back-end system can be connected to the SAP Process Integration (formerly known as SAP Exchange Infrastructure). In this course, students gain knowledge in configuring SAP Process Integration and learn how to implement different integration scenarios with SAP and non-SAP applications. SAP Process Integration Architecture Describing SAP Process Integration Architecture Explaining the Functionality and Utilization of SAP Process Integration The System Landscape Directory (SLD) Maintaining Products and Software Components in the System Landscape Directory (SLD) Implementing Technical Systems in the System Landscape Directory Maintaining Business Systems for Use in the Integration Directory Interface Objects in the Enterprise Service Repository (ESR) Listing Options for Navigating the Enterprise Services Repository (ESR) Analyzing Interface Objects in the Enterprise Services Repository (ESR) Maintaining Interface Objects Defining Message Processing Types and Quality of Services Object Mapping in the Enterprise Service Repository (ESR) Creating Message Mapping Objects Mapping Between Service Interfaces Analyzing Asynchronous Integration Scenarios Configuration of Integration Directory Communication Objects Using Configuration Views Creating Communication Channels in the Integration Directory (ID) Configuration of Integration Directory Objects for ABAP Processing Analyzing Objects Used in the Configuration of Integration Engine (IE) Communication Analyzing Routing Objects Used in Integration Engine (IE) Communication Analyzing Multiple Receiver Objects Used in Integration Engine (IE) Communication Configuration of Integration Directory Objects for Java Processing Maintaining Objects for Advanced Adapter Engine (AAE)-Only Processing Maintaining Objects for Advanced Adapter Engine Extended (AEX) Message Processing Creating and Deploying Integration Flows to the Advanced Adapter Engine Extended (AEX) Operations of SAP Process Integration Using the Runtime Workbench Using the Process Integration Monitoring (PIMon) Home Using the SAP NetWeaver Administrator Connectivity Options for SAP Process Integration Analyzing Connectivity Options between Back-End Systems with SAP Process Integration HTTP Connectivity Options Configuring the Simple Object Access Protocol (SOAP) Adapter Using Proxy Technology Checking the HTTP ABAP Adapter Using the HTTP_AAE (Java) Adapter File Adapter Configuration Configuring the Receiver File Adapter Configuring a Sender File Adapter Intermediate Document (IDoc) Connectivity Options Using the Intermediate Document (IDoc) Adapter with the Receiver Intermediate Document Adapter for the ABAP Stack Using the Sender Intermediate Document (IDoc) Adapter Using the Intermediate Document (IDoc) Adapter in the Advanced Adapter Engine (AAE) Configuring a Complete Intermediate Document (IDoc) Scenario Configuration of SAP Business Application Programming Interfaces (BAPIs) Connectivity Configuring the Receiver Remote Function Call (RFC) Adapter Configuring the Sender Remote Function Call (RFC) Scenario Enterprise Services and B2B Connectivity Analyzing Enterprise Services Configuring Business-to-Business (B2B) Connectivity Cross-Component Business Process Management (ccBPM) Integration Processes Analyzing the Runtime of the Cross-Component Business Process Management (ccBPM) Identifying the Steps to Create and Use an Integration Process Additional course details: Nexus Humans BIT400 SAP Process Integration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BIT400 SAP Process Integration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Course Overview Find the ultimate guide for learning Django framework by taking this Django REST Framework - Full Stack Python APIs using Python course. In this course, you will learn the techniques to build Python Rest APIs using the Django framework. This Django REST Framework - Full Stack Python APIs using Python course breaks tools and techniques to enhance your understanding of the Django framework and its features. The project-based course provides step-by-step instructions on how to create a Rest API from scratch. You will start the course by learning how to set up a Django development environment and proceed towards the fundamental steps in creating a Rest API project. You will gain the knowledge to develop Rest APIs using function-based views and class-based views. You will also learn the best practices to secure your Rest APIs. Learning Outcomes Gain in-depth knowledge Rest API Learn hope to configure the Rest API Identify the importance of Django Framework Deepen your understanding of mixins and generic views Know how to create Rest APIs using function based views Learn how to create viewset Be able to create Rest APIs with class based views Who Is This Course For? The Django REST Framework - Full Stack Python APIs using Python course is incredibly beneficial for professionals interested in learning how to create Python Rest APIs in Django Framework.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path Django REST Framework - Full Stack Python APIs using Python provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as Full Stack- Lead Software Developer Python/Django Developer Backend Developer Software Engineer-Python Unit 01: Start Here Module 01: Course and Instructor Introduction 00:03:00 Module 02: How to make the best of this course 00:02:00 Unit 02: Introduction Module 01: What is REST? 00:06:00 Module 02: Why REST 00:08:00 Module 03: What and Why DJango REST Framework 00:06:00 Unit 03: Software Setup Module 01: Install DJango 00:03:00 Module 02: Install DJango REST Framework 00:01:00 Module 03: Install MySql and MySql workbench 00:03:00 Module 04: Launch MySql workbench 00:02:00 Module 05: Install python mysqlclient 00:01:00 Module 06: Install ATOM 00:03:00 Module 07: Install Postman 00:01:00 Unit 04: REST in Action Module 01: Create the Project 00:03:00 Module 02: Create a view 00:02:00 Module 03: Configure the URL and TEST 00:03:00 Module 04: Create app level urls 00:02:00 Module 05: Create a model class 00:03:00 Module 06: Configure the database and run migrations 00:03:00 Module 07: Use the model in the view and test 00:03:00 Unit 05: Function Based Views and Serializers Module 01: DRF Components 00:06:00 Module 02: Function Based Views 00:05:00 Module 03: Serializers 00:04:00 Module 04: Create the Project 00:02:00 Module 05: Create the Model 00:02:00 Module 06: Create the Serializer 00:02:00 Module 07: GET single student 00:04:00 Module 08: Create Student 00:04:00 Module 09: Implement Non Primary Key Based Operations 00:07:00 Module 10: Use @api_view 00:01:00 Module 11: Configure the URLs 00:02:00 Module 12: Test 00:07:00 Module 13: Test Using Postman 00:04:00 Unit 06: Class Based Views Module 01: Introduction 00:03:00 Module 02: Create the Project 00:03:00 Module 03: Implement Non Primary Key Based Operations 00:06:00 Module 04: Implement Primary Key Based Operations 00:07:00 Module 05: Configure the URLs and TEST 00:04:00 Unit 07: Mixins Module 01: Introduction 00:05:00 Module 02: Non Primary Key based operations 00:04:00 Module 03: Primary Key based operations 00:02:00 Module 04: Configure the URLs and TEST 00:02:00 Unit 08: Generic Views Module 01: Generics 00:03:00 Module 02: Generics in action 00:03:00 Unit 09: ViewSets Module 01: Introduction 00:03:00 Module 02: Create ViewSet 00:02:00 Module 03: Configure URLs and Test 00:04:00 Unit 10: Nested Serializers Module 01: Create the project 00:02:00 Module 02: Create model 00:03:00 Module 03: Create Serializers 00:04:00 Module 04: Create REST endpoints 00:03:00 Module 05: Configure URLs 00:02:00 Module 06: Test 00:03:00 Unit 11: Pagination Module 01: Introduction 00:06:00 Module 02: Pagination in action 00:05:00 Module 03: Pagination at class level 00:03:00 Module 04: Using LimitOffsetPagination 00:01:00 Unit 12: Security Module 01: Introduction 00:04:00 Module 02: Authentication in action 00:03:00 Module 03: Authorization in action 00:06:00 Module 04: Global Security 00:04:00 Unit 13: Flight Reservation API Module 01: Usecase 00:01:00 Module 02: Create the Project 00:01:00 Module 03: Create Model Classes 00:03:00 Module 04: Create Reservation Model 00:01:00 Module 05: Create Serializers 00:01:00 Module 06: Create ViewSets 00:02:00 Module 07: Configure the Router 00:02:00 Module 08: Run Migrations 00:01:00 Module 09: Initial round of testing 00:04:00 Module 10: Implement findFlights endpoint 00:03:00 Module 11: Test findFlights 00:05:00 Module 12: Implement Save Reservation 00:06:00 Module 13: Test Save Reservation 00:04:00 Unit 14: Validations Module 01: In-Built Validations 00:04:00 Module 02: Allowing Blank and Null Values 00:02:00 Module 03: Create Custom Validator 00:05:00 Module 04: Two more ways 00:07:00 Unit 15: Token Auth Module 01: Introduction 00:03:00 Module 02: Configure Token Auth 00:05:00 Module 03: Create Users and Token 00:04:00 Module 04: Token Auth in action 00:03:00 Module 05: Automate Token Creation 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Register on the Dog Behavior Diploma today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Dog Behavior Diploma is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Dog Behavior Diploma Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Dog Behavior Diploma, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Dog Behavior Diploma - Updated Version Introduction Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! 00:03:00 Here's What You'll Get From This Course 00:04:00 Feeding Time - Aggression and Stealing Food How To Communicate You're In Charge During Feeding Time 00:10:00 How To Stop Food Aggression And Stealing Food 00:07:00 This Dog Is A Professional At Stealing Food, You'll Be Amazed At What He Does! 00:04:00 The Right Way to Greet a Dog How You Greet Your Dog Says So Much More Than Hello - Here's Why 00:12:00 It's Not As Difficult As You May Think To Do And Makes The World Of Difference 00:05:00 Help! What When Visitors Come Round And Get Jumped On? Here's What To Do 00:05:00 Here's The Right Way For Guests To Enter Your Home And Stop Jumping Up 00:02:00 Separation Anxiety How To Stop Dogs Barking, Chewing, Panting And Pacing When Left Alone 00:13:00 The Time To Get This Right Is When They Are A Puppy - Here's How To Do It 00:02:00 Can You Resolve Separation In Dogs Of All Ages? Yes! Here's How 00:02:00 Dog Language - What They're Really Saying Is Your Dog Trying To Calm You Down?! Find Out Here 00:09:00 This ONE Technique Works Like Magic With Numerous Unwanted Behaviours 00:10:00 The 3 F's For Dogs And Top Tips 00:01:00 The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Read This First As It Will Really Help You With The Following Videos 00:25:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 1 and 2 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions Numbers 3 and 4 00:09:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 5 and 6 00:06:00 Here's The Answers To Top Dog Training Questions 7 and 8 00:08:00 Here's The Answers To Commonly Asked Dog Training Questions 9 and 10 00:08:00 The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Read This First As It Will Really Help You With The Following Videos 00:20:00 Here's The Answers To Commonly Asked Puppy Training Questions Numbers 1 and 2 00:10:00 Here's The Answers To Popular Puppy Training Questions 3 and 4 00:05:00 Here's The Answers To Common Puppy Training Questions Numbers 5 and 6 00:07:00 Here's The Answers To Popular Puppy Training Questions Numbers 7 and 8 00:06:00 Here' The Answers To Common Puppy Training Questions Numbers 9 and 10 00:09:00 Dog Training Consultations With Clients Someone Has Said Yes To A Dog Training Consultation With You - Here's What To Do 00:09:00 Dog Training Consultation Form 00:05:00 Dog Training Confirmation Letter Template - Page 1 00:05:00 Dog Training Confirmation Letter Template - Page 2 00:05:00 Top Tips Of What To Include During Your Dog Training Consultation 00:14:00 Top Tips Of What To Include During A Dog Training Consultation Handout 00:05:00 **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation 00:22:00 Agreement Letters To Be Signed After The Consultation 00:06:00 Agreement Letter Template - The One You Sign And Leave With Your Client 00:05:00 Agreement Letter Template - The One Your Client Signs And You Keep 00:05:00 How To Leave A Consultation On A High 00:02:00 The Best 'Feel Good' Dog Poem Ever! 00:05:00 Dog Behavior Diploma - Old Version Dog Psychology Dealing with Dogs 00:07:00 Behaviour in Dogs 00:08:00 Psychology of Dogs 00:07:00 Aggression in Dogs 00:10:00 Basic Dog Training The Basic Commands 01:00:00 Training Your New Puppy 01:00:00 Leash/Collar Training 00:30:00 Head Collar Training 00:30:00 Training Collar or Choke Collar 00:30:00 Reward Training 00:30:00 Crate and House Training 01:00:00 Dog Obedience Training 00:30:00 Dog Training Issues 00:30:00 Advanced Dog Training Exercises 00:30:00 More Dog or Puppy Training Issues and Exercises 01:00:00 Puppy Training You and Your Puppy 01:00:00 Housebreaking Your Puppy 01:00:00 Kennel Training Your Puppy 01:00:00 Clicker-Training Your Puppy 01:00:00 Walking Your Puppy 01:00:00 Barking and Your Puppy 01:00:00 Dog Barking My Dog Barks: What to Do? 00:30:00 My dog loves to bark: Understanding the Dog 24/7 00:30:00 The Myths About Dogs 00:15:00 I don't want my dog getting hurt 00:30:00 Dealing with Barking Problem 00:30:00 Controlling his ARF-ARF-ARF 00:30:00 Curious About Barking Reasons 00:30:00 There are still any Reasons Left? 00:30:00 Camp Barking 00:15:00 Training a Dog Yourself The Easy Way 00:30:00 What about a Watchdog 00:15:00 Dog vs. The Neighbours 00:30:00 Uh oh Puppies 00:30:00 I Could only Tolerate so Much 00:15:00 Me and my Dog 00:30:00 Be in Touch with Your Pooch 00:30:00 The Justice System 00:15:00 Show Training Dog Shows 00:15:00 I'm a beginner, now what should I do? 00:30:00 Training your Dogs 00:15:00 Taking Care of Your Show dog 00:15:00 Feeding Your Dog in a Nutritious Way 00:15:00 Dog Show Categories 00:15:00 Why Smaller breeds are preferable? 00:30:00 Which Dog Show is perfect for my Dog? 00:15:00 What to remember 00:15:00 Common Terminologies 00:15:00 Basic First Aid 01:00:00 Recommended Materials Workbook - Dog Behavior Diploma 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Communication Skills Master Class . You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Communication Skills Master Class is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Communication Skills Master Class has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Communication Skills Master Class , like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Communication Skills Master Class? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Communication Skills Master Class there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Communication Skills Master Class is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Communication Skills Master Class does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Communication Skills Master Class was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Communication Skills Master Class is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:04:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills required in corporate communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other reasons for Communication failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is required 00:04:00 Why Communication Strategy is required 00:03:00 Information we need before making strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to prepare for group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to handle Angry Peoples 00:06:00 Keys to deal with denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Assignment Assignment - Communication Skills Master Class 00:00:00